Streamlining Efficiency For On Time Deliveries · Improve Streamlining Efficiency For On-Time...
Transcript of Streamlining Efficiency For On Time Deliveries · Improve Streamlining Efficiency For On-Time...
A premium outdoor furniture and accessories retailer was looking
for help to streamline the shipping aspect of their order fulfillment
process. Hundreds of orders are received daily via various retail
outlets. Each retail outlet has its own unique process for fulfilling
orders.
Each process involved manual and labor-intensive tasks to create
the shipping labels, initiate the packaging process and execute
package pick-up by a shipping service. After many years of the
same process, the premium outdoor furniture the retailer decided to
automate with ARDEM to reduce costs and allow in-house staff to
focus on more value-add responsibilities.
Transforming the Manual Process
The current process to complete required fulfillment tasks depended
on multiple people from multiple departments. The entire process
was manual and relied on handwritten information on physical
forms. The initial label creation would often occur hours before the
warehouse was even notified of the order. The gap of time between
one step and the next would often result in a backlog of orders by
the end of the day. Since all orders were required to be shipped the
same day the order was placed, the backlog was problematic.
ARDEM’s approach eliminated all manual intervention and
completely automated the entire shipment fulfillment process.
Looking to Automate? Ask These 3 Questions • Are you still using
valuable human resources to manually take data from one place and put it in another?
• Are you still using your
people to check applications and see if they have been filled out completely and correctly?
• Are you still using your
people to manually take data from vendor invoices and enter into your payable system?
Key Benefits
• Manage High Volumes
• Increase Accuracy
• Improve
Streamlining Efficiency For On-Time Deliveries
What Are the Challenges
of Order Fulfillment?
Paper order forms—
printing them out and
handing them to different
departments makes this
process slow
Manual data entry—in
addition to being time
consuming, this process
contributes to both errors
and duplicate orders.
Key Benefits
• Streamlined process to
reduce backlogs
• Highly qualified and
skilled team members
• Shorter payment cycles
with faster processing
About ARDEM Incorporated ARDEM Incorporated delivers success companies looking to efficiently streamline their processes and improve ROI. We implement the world’s most sophisticated Technology platform combining human interaction with advance technologies to automate business processes and lower operational costs.
ARDEM Incorporated https://www.ardem.net
888-359-2679 | 908-359-2600
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ARDEM started with one retail outlet with the goal to expand to
all retail outlets utilized by the furniture retailer. ARDEM was
able to create and customize an entirely new process from
scratch based off of the requirements of the furniture retailer.
Instead of printing shipping labels and handwriting product
codes on them, ARDEM creates digital shipping labels and adds
product codes electronically so they are easily read.
The shipping label, customer return barcodes, and product
information had previously been printed on multiple pieces of
paper. ARDEM was able to streamline onto one digital
document. ARDEM also created a digital tracking log so the
tracking numbers of all orders placed could be traced daily.
Additionally, ARDEM enters order details into NetSuite so
invoices can be sent to each retail outlet. ARDEM’s quality and
transparency mean that the data can be trusted and acted upon
faster.
Shorter Payment Cycles with Faster Processing
ARDEM’s solution added efficiencies at every level of the order
fulfillment process. The work of multiple in-house staff within
multiple departments was consolidated into one full-time analyst.
Not only has this outdoor furniture retailer benefited from
immediate cost savings from utilizing less in-house staff to
complete these tasks but also continues to benefit from a shorter
payment cycle time now that invoice details are entered into
NetSuite quicker. ARDEM is now onto streamlining the
shipment fulfillment process for the other retail outlets with the
goal of yielding, even more, cost savings in the years to come.
ARDEM targeted the most
time-consuming part of the
order fulfillment process to
help increase efficiency and
eliminate the current backlog.
As a result, orders are being
shipped on time and there is
less of a lag between
processing and payment.