Strategy-Aware Business Process Management

César Oliveira Ricardo Lima Hajo Reijers

Strategy-Aware Business Process Management 2nd European BPM Round Table

Strategy-Aware Business Process Management 2nd European BPM Round Table

Fundamental Concepts

Results-Chain

Levels

Actions

Outputs

Outcomes

Impacts

Strategy-Aware Business Process Management 2nd European BPM Round Table

Decomposition of Business Processes

Core Core

WP1

wp1

wp2

WP2

WP1

Core

Strategy-Aware Business Process Management 2nd European BPM Round Table

Strategy-Aware BPM

Context

Results-Oriented Strategy Automation System

ROSAS

Strategy-Aware Business Process Management 2nd European BPM Round Table

Tools Used

Strategy-Aware Business Process Management 2nd European BPM Round Table

Strategic Success

Improved competitiveness in the cost leadership segment

Increased market presence

Improved operational efficiency

Improved distribution agility and efficiency

Reduced delivery time and costs

Make use of external transport services when this reduces the cost of delivery per product unity

External carrier contracted

Strategy-Aware Business Process Management 2nd European BPM Round Table

Strategy-Aware Business Process Management 2nd European BPM Round Table

Strategy-Aware Business Process Management 2nd European BPM Round Table

Conclusions

Linkage between strategic goals and processes – Conceptual basis and tool support

Engages employees Helps employees to take better decisions Helps in monitoring the strategy’s success Helps in making strategies more flexible

From cliff-jumping to footbridges

Strategy-Aware Business Process Management 2nd European BPM Round Table

César Oliveira Ricardo Lima