Strategies to Serve Multiethnic Populations Loida Garcia-Febo Assistant Coordinator, Special...

Strategies to Serve Multiethnic Populations

Loida Garcia-FeboAssistant Coordinator, Special Services

Queens LibraryMay 11, 2007

Get to know your community

Research and Analysis of Census statistics

Contact community organizations Contact churches Obtain information from school districts Consult Yellow Pages

Westchester

As of 2000, the racial makeup of the county was 71.35% White, 14.20% African American, 0.25% Native American, 4.48% Asian, 0.04% Pacific Islander, 6.63% from other races, and 3.05% from two or more races.

Westchester

Hispanic or Latino of any race were 15.61% of the population.

64.1% were Whites of non-Hispanic origin.

The main European ethnic groups are Italian 29-33%, Irish 25%, German 5%, Polish 3%.

Census Bureau

Change of Hispanic/Latino Population in New York City and Long Island Source: 1990 and 2000 Census)

0

100000

200000

300000

400000

500000

600000

700000

Change of Hispanic/Latino Population in New York City and Long Island

(Source: 1990 and 2000 Census)

1990

2000

1990 523111 462411 386630 77386 381120 30239 87852

2000 644705 487878 417816 133282 556605 53550 149411

Bronx Brooklyn Manhattan Nassau Queens Staten Island Suffolk

Foreign-born Population

1,028,312 46.1% of the total

population Year of entry 1990

to 2000: 41.7% Not a citizen:

54.6%

Northern America:0.31%

Africa:1.96%

Oceania0.06%

Europe:16.44%

Asia:32%

Latin America:49.01%

169,014

331,323

504,012

20,148

599 3,216

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QueensbridgeQueensbridgeQueensbridgeQueensbridgeQueensbridgeQueensbridgeQueensbridgeQueensbridgeQueensbridge

Court SquareCourt SquareCourt SquareCourt SquareCourt SquareCourt SquareCourt SquareCourt SquareCourt Square

RavenswoodRavenswoodRavenswoodRavenswoodRavenswoodRavenswoodRavenswoodRavenswoodRavenswood

SunnysideSunnysideSunnysideSunnysideSunnysideSunnysideSunnysideSunnysideSunnyside

BroadwayBroadwayBroadwayBroadwayBroadwayBroadwayBroadwayBroadwayBroadway

AstoriaAstoriaAstoriaAstoriaAstoriaAstoriaAstoriaAstoriaAstoria

Jackson HeightsJackson HeightsJackson HeightsJackson HeightsJackson HeightsJackson HeightsJackson HeightsJackson HeightsJackson Heights

SteinwaySteinwaySteinwaySteinwaySteinwaySteinwaySteinwaySteinwaySteinway

WoodsideWoodsideWoodsideWoodsideWoodsideWoodsideWoodsideWoodsideWoodside

East ElmhurstEast ElmhurstEast ElmhurstEast ElmhurstEast ElmhurstEast ElmhurstEast ElmhurstEast ElmhurstEast Elmhurst

RidgewoodRidgewoodRidgewoodRidgewoodRidgewoodRidgewoodRidgewoodRidgewoodRidgewood

MaspethMaspethMaspethMaspethMaspethMaspethMaspethMaspethMaspeth

GlendaleGlendaleGlendaleGlendaleGlendaleGlendaleGlendaleGlendaleGlendale

Middle VillageMiddle VillageMiddle VillageMiddle VillageMiddle VillageMiddle VillageMiddle VillageMiddle VillageMiddle Village

ElmhurstElmhurstElmhurstElmhurstElmhurstElmhurstElmhurstElmhurstElmhurst

Langston HughesLangston HughesLangston HughesLangston HughesLangston HughesLangston HughesLangston HughesLangston HughesLangston Hughes

Rego ParkRego ParkRego ParkRego ParkRego ParkRego ParkRego ParkRego ParkRego Park

Lefrak CityLefrak CityLefrak CityLefrak CityLefrak CityLefrak CityLefrak CityLefrak CityLefrak City

CoronaCoronaCoronaCoronaCoronaCoronaCoronaCoronaCorona

Forest HillsForest HillsForest HillsForest HillsForest HillsForest HillsForest HillsForest HillsForest Hills

North Forest ParkNorth Forest ParkNorth Forest ParkNorth Forest ParkNorth Forest ParkNorth Forest ParkNorth Forest ParkNorth Forest ParkNorth Forest Park

Howard BeachHoward BeachHoward BeachHoward BeachHoward BeachHoward BeachHoward BeachHoward BeachHoward Beach

LeffertsLeffertsLeffertsLeffertsLeffertsLeffertsLeffertsLeffertsLefferts

Ozone ParkOzone ParkOzone ParkOzone ParkOzone ParkOzone ParkOzone ParkOzone ParkOzone Park

Richmond HillRichmond HillRichmond HillRichmond HillRichmond HillRichmond HillRichmond HillRichmond HillRichmond Hill

WoodhavenWoodhavenWoodhavenWoodhavenWoodhavenWoodhavenWoodhavenWoodhavenWoodhaven

BriarwoodBriarwoodBriarwoodBriarwoodBriarwoodBriarwoodBriarwoodBriarwoodBriarwood

FlushingFlushingFlushingFlushingFlushingFlushingFlushingFlushingFlushing

PoppenhusenPoppenhusenPoppenhusenPoppenhusenPoppenhusenPoppenhusenPoppenhusenPoppenhusenPoppenhusen

Queensboro HillQueensboro HillQueensboro HillQueensboro HillQueensboro HillQueensboro HillQueensboro HillQueensboro HillQueensboro Hill

Kew Gardens HillsKew Gardens HillsKew Gardens HillsKew Gardens HillsKew Gardens HillsKew Gardens HillsKew Gardens HillsKew Gardens HillsKew Gardens Hills

Mitchell-LindenMitchell-LindenMitchell-LindenMitchell-LindenMitchell-LindenMitchell-LindenMitchell-LindenMitchell-LindenMitchell-Linden

McGoldrickMcGoldrickMcGoldrickMcGoldrickMcGoldrickMcGoldrickMcGoldrickMcGoldrickMcGoldrick

PomonokPomonokPomonokPomonokPomonokPomonokPomonokPomonokPomonok

Baisley ParkBaisley ParkBaisley ParkBaisley ParkBaisley ParkBaisley ParkBaisley ParkBaisley ParkBaisley Park

South Ozone ParkSouth Ozone ParkSouth Ozone ParkSouth Ozone ParkSouth Ozone ParkSouth Ozone ParkSouth Ozone ParkSouth Ozone ParkSouth Ozone Park

Central LibraryCentral LibraryCentral LibraryCentral LibraryCentral LibraryCentral LibraryCentral LibraryCentral LibraryCentral Library

South JamaicaSouth JamaicaSouth JamaicaSouth JamaicaSouth JamaicaSouth JamaicaSouth JamaicaSouth JamaicaSouth Jamaica

WhitestoneWhitestoneWhitestoneWhitestoneWhitestoneWhitestoneWhitestoneWhitestoneWhitestone

AuburndaleAuburndaleAuburndaleAuburndaleAuburndaleAuburndaleAuburndaleAuburndaleAuburndale

Bay TerraceBay TerraceBay TerraceBay TerraceBay TerraceBay TerraceBay TerraceBay TerraceBay Terrace

ArverneArverneArverneArverneArverneArverneArverneArverneArverne

PeninsulaPeninsulaPeninsulaPeninsulaPeninsulaPeninsulaPeninsulaPeninsulaPeninsula

SeasideSeasideSeasideSeasideSeasideSeasideSeasideSeasideSeaside

Broad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelFar RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar Rockaway

East FlushingEast FlushingEast FlushingEast FlushingEast FlushingEast FlushingEast FlushingEast FlushingEast Flushing

HillcrestHillcrestHillcrestHillcrestHillcrestHillcrestHillcrestHillcrestHillcrest

Fresh MeadowsFresh MeadowsFresh MeadowsFresh MeadowsFresh MeadowsFresh MeadowsFresh MeadowsFresh MeadowsFresh Meadows

Windsor ParkWindsor ParkWindsor ParkWindsor ParkWindsor ParkWindsor ParkWindsor ParkWindsor ParkWindsor Park

BaysideBaysideBaysideBaysideBaysideBaysideBaysideBaysideBayside

Cambria HeightsCambria HeightsCambria HeightsCambria HeightsCambria HeightsCambria HeightsCambria HeightsCambria HeightsCambria Heights

LaureltonLaureltonLaureltonLaureltonLaureltonLaureltonLaureltonLaureltonLaurelton

Rochdale VillageRochdale VillageRochdale VillageRochdale VillageRochdale VillageRochdale VillageRochdale VillageRochdale VillageRochdale Village

St. AlbansSt. AlbansSt. AlbansSt. AlbansSt. AlbansSt. AlbansSt. AlbansSt. AlbansSt. Albans

RosedaleRosedaleRosedaleRosedaleRosedaleRosedaleRosedaleRosedaleRosedale

South HollisSouth HollisSouth HollisSouth HollisSouth HollisSouth HollisSouth HollisSouth HollisSouth Hollis

HollisHollisHollisHollisHollisHollisHollisHollisHollis Queens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens Village

North HillsNorth HillsNorth HillsNorth HillsNorth HillsNorth HillsNorth HillsNorth HillsNorth Hills

BelleroseBelleroseBelleroseBelleroseBelleroseBelleroseBelleroseBelleroseBellerose

Glen OaksGlen OaksGlen OaksGlen OaksGlen OaksGlen OaksGlen OaksGlen OaksGlen Oaks

DouglastonDouglastonDouglastonDouglastonDouglastonDouglastonDouglastonDouglastonDouglaston

Number of Chinese in a Census Tract

3,000 to 3,150 (1)2,000 to 2,999 (3)1,000 to 1,999 (20)

500 to 999 (61)100 to 499 (201)

Under 100 (386)


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Census Tract Boundaries

Branch Service Area Boundaries

Parks/Cemeteries

Total Chinese: 139,820

CHINESE

(Census 2000, 100 Percent Data)

Number of Koreans in a Census Tract

2,000 to 2,340 (2)1,000 to 1,999 (8)

500 to 999 (22)100 to 499 (105)

Under 100 (535)



Parks/Cemeteries

Total Koreans: 62,130

Note: Figures here do not include those who reported being of more than one race. Note: Figures here do not include those who reported being of more than one race.


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Number of Asian Indians in a Census Tract

2,000 to 2,410 (1)1,000 to 1,999 (9)

500 to 999 (45)100 to 499 (212)

Under 100 (405)



Parks/Cemeteries

Total Asian Indians: 109,114


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Number of Bangladeshis in a Census Tract

300 to 411 (6)200 to 299 (7)100 to 199 (24)50 to 99 (34)

Under 50 (601)

Number of Pakistanis in a Census Tract

200 to 258 (4)100 to 199 (12)50 to 99 (40)

Under 50 (616)



Parks/Cemeteries

Total Bangladeshis: 12,786



Parks/Cemeteries

Total Pakistanis: 11,210

Major Asian Groups in Queens L ibrary Service Areas

Note: Figures here do not include those who reported being of more than one race.


Created by New Americans Program, Queens Library (4/05)


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Number of Filipinos in a Census Tract

400 to 558 (6)300 to 399 (7)200 to 299 (17)100 to 199 (59)50 to 99 (87)

Under 50 (496)



Parks/Cemeteries


Total Filipinos: 30,520

ASIAN INDIANS KOREANS

PAKISTANISBANGLADESHISFILIPINOS


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Number of Chinese in a Census Tract

3,000 to 3,150 (1)2,000 to 2,999 (3)1,000 to 1,999 (20)

500 to 999 (61)100 to 499 (201)

Under 100 (386)



Parks/Cemeteries

Total Chinese: 139,820

CHINESE

(Census 2000, 100 Percent Data)



Parks/Cemeteries

Total Koreans: 62,130




Parks/Cemeteries

Total Asian Indians: 109,114



Parks/Cemeteries

Total Bangladeshis: 12,786



Parks/Cemeteries

Total Pakistanis: 11,210

Major Asian Groups in Queens L ibrary Service Areas



Created by New Americans Program, Queens Library (4/05)



Parks/Cemeteries


Total Filipinos: 30,520

ASIAN INDIANS KOREANS

PAKISTANISBANGLADESHISFILIPINOS


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Broad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad ChannelBroad Channel






















Far RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar RockawayFar Rockaway




HollisHollisHollisHollisHollisHollisHollisHollisHollis







Queens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens VillageQueens Village



Number of Hispanics (any race) in a Census Tract5,000 to 7,520 (9)3,000 to 4,999 (20)1,000 to 2,999 (149)

500 to 999 (145)100 to 499 (234)

Under 100 (115)








Branch Service Area BoundariesCensus Tract Boundaries




Library

Population of Major Hispanic Groups in Queens

Created by New Americans Program, QBPL (Revised, Feb. 03)

Total Hispanics: 556,605

Total Puerto Ricans: 108,661

Total Dominicans: 69,875

Total Colombians: 60,298Total Ecuadorians: 57,716Total Mexicans: 55,481

Census 2000, SF 1

Hispanics

Puerto Ricans

Dominicans

ColombiansEcuadoriansMexicans


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Rav enswoodRav enswoodRav enswoodRav enswoodRav enswoodRav enswoodRav enswoodRav enswoodRav enswood

Sunny sideSunny sideSunny sideSunny sideSunny sideSunny sideSunny sideSunny sideSunny side












Lef rak CityLef rak CityLef rak CityLef rak CityLef rak CityLef rak CityLef rak CityLef rak CityLef rak City




Woodhav enWoodhav enWoodhav enWoodhav enWoodhav enWoodhav enWoodhav enWoodhav enWoodhav en





Lef f ertsLef f ertsLef f ertsLef f ertsLef f ertsLef f ertsLef f ertsLef f ertsLef f erts
























Arv erneArv erneArv erneArv erneArv erneArv erneArv erneArv erneArv erne


Bay sideBay sideBay sideBay sideBay sideBay sideBay sideBay sideBay side













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Number of Dominicans in a Census Tract

2,000 to 2,390 (1)1,000 to 1,999 (7)

500 to 999 (18)300 to 499 (31)100 to 299 (115)

Under 100 (500)










Library







Census 2000, SF 1

Hispanics

Puerto Ricans

Dominicans



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Number of Colombians in a Census Tract

1,000 to 1,999 (3)500 to 999 (16)300 to 499 (23)100 to 299 (123)

Under 100 (507)










Library







Census 2000, SF 1

Hispanics

Puerto Ricans

Dominicans



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Number of Puerto Ricans in a Census Tract

1,000 to 1,999 (6)500 to 999 (33)300 to 499 (50)100 to 299 (245)

Under 100 (338)












Library







Census 2000, SF 1

Hispanics

Puerto Ricans

Dominicans



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Number of Ecuadorians in a Census Tract

1,000 to 1,999 (9)500 to 999 (15)300 to 499 (20)100 to 299 (94)

Under 100 (534)










Library







Census 2000, SF 1

Hispanics

Puerto Ricans

Dominicans



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Number of Mexicans in a Census Tract

1,000 to 1,999 (7)500 to 999 (21)300 to 499 (20)100 to 299 (75)

Under 100 (549)










Library







Census 2000, SF 1

Hispanics

Puerto Ricans

Dominicans


Cultural differences between groups*

Are ties to the country of origin strong and important to the community?

What expectations customers have of the library?

What are important holidays, cultural events and traditions? How they are celebrated or observed

*¡Bienvenidos! Welcome! A Handy Resource Guide for Marketing Your Library to Latinos. Susannah Mississippi Byrd. 2005


What are the community’s book reading interests?

What are the local concerns, and what resources can the library provide to help address these concerns?

What topics would be of interest in this community?

*¡Bienvenidos! Welcome! A Handy Resource Guide for Marketing Your Library to Latinos . Susannah Mississippi Byrd. 2005


What media venues are most effective in reaching this target population?

Where do they gather to share information in the community?

Who are the community leaders and connectors who can help build a bridge between the library and the community?

*¡Bienvenidos! Welcome! A Handy Resource Guide for Marketing Your Library to Latinos . Susannah Mississippi Byrd. 2005

Collection Development

Why? Goals Selection Process How-to?

Why Start a Collection in an International Language?

Increase patronage by Spanish speakers

Increased commitment to these speakers

Recent immigrants do not speak English or are not fluent in English. Such population prefer reading in Spanish.

Materials to include

Print materials:

books, magazines, newspapers

Audio-visual:

videos, DVDs, CDs

Electronic resources:

databases, E-books, websites

Selection Process

Individual

Committee

Centralized

How-to

Using print catalogues Selecting and ordering online Using recommended lists Attending book fairs Visiting distributors – to make off-shelf

purchases

Guadalajara Book Fair

Recommendations

Solicit input from patrons regarding their reading interests and information needs.

Network with colleagues and professionals in local community agencies to select materials based on current and validated input.

Recommendations

Use electronic sources to supplement collection development

Develop relationships with vendors Provide materials that the community

and patrons want, not just what staff think they want.

Adult Collection

Adult fiction should include the original literature of the countries as well as translations of American bestsellers

Adult non-fiction mirrors the subjects found in the English collections, with emphasis on information that will help quick adaptation to the U.S.

Children

The children collections should include original work from (Example) Latin America and many bilingual

[Example: English/Spanish] titles selected keeping in mind library policy regarding children books.

Programming for Multiethnic Groups

• Suggestions:

• Crafts

• Storytelling

• Poetry

• Author Talks

• Film Festivals

• Slide Lecture Presentations

• Dance

• Music

• Songs

• Community Organizations

Indian Music

Haitian Storytelling

Flamenco

Colombian Dance

Turkish Storytelling

Mexican Dance

Korean Dance

Puerto Rican Dance

Chinese Opera Singer

Recommendations

Demographics Holidays Grants City Programs/Festivals Upon Requests

Recommendations

Date

Time

Topics

How to gather information?

ChurchesCommunity OrganizationsYellow PagesWorld-Wide-Web

Asociación Tepeyac de New York

Mailing Lists

SchoolsMulticultural OrganizationsMedia

Loida Garcia-Febo

[email protected]

Strategies to Serve Multiethnic Populations Loida Garcia-Febo Assistant Coordinator, Special...

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