Strategic Planning Assignment

LI805Organization Theories for Administering Information Agencies

Sarah Aanestad, Carrie Higley, Polli Kenn

March 25, 2010

Historical Society

&

“This is a place of history, community & information with a touch of Holland at every turn!” - Hendrik Pieter Scholte, Founder 1853

Welkom To The Pella Public Library

&Historical Society

Mission The Pella Public Library prides itself in its Dutch-American roots as well as its multi-cultural present, and in providing services and resources to enrich personal lives and provide for self-education. Through the library, users of all ages may:

•Experience the joys of reading & lifelong-learning.•Find, evaluate & use information in a variety of formats.•Gain access to & basic training on current information technologies.•Meet & interact with others in a comfortable environment.•Better understand their personal community & heritage. through the use of local & historical resources.

Vision

Pella Community Library and Historical Society is a state of the art center of information, learning, culture and technology that connects the past, present and future of Northwest Iowa.

Our Planning TeamIngrid Dornsdurfer……………….Library DirectorNikki Patel…..Young Adult Specialist/ArchivistHans Delifftle……………Library Tech. SpecialistHeinirick Vandegroof…..Library Aide/ArchivistAbby Schoonshooner………..Board of TrusteesLars Smith……Representative, Central CollegeRichard Bangma………….Pella City CouncilmanJulie Anderson……………..Teen Advisory GroupGreta De Keizer..School Board RepresentativeHanna Lansik…....Engineer, Pella Engineers Inc.

Activity Responsible Parties Date

Planning Committee Meetings: a series of six monthly meetings during the analysis phase, and 12 bi-weekly meetings during the next six months to set priorities, goals, objectives that will comprise the implementation plan.

All Planning Team members. February 20th 2010March 27th 2010May 20th 2010June 30th 2010 ????

Needs Analysis: data will be collected from patrons for six months in order to capture a wider audience of library users.

Hans Delifftle June 15th delivery date

SWOT Analysis meetings (integrated into the planning committee meetings): Key staff, board and community members will perform SWOT analysis In three separate meetings and then meet once more to finalize

All Planning Team members, Greta Dornsdurffer and NikkiPatel will do the final compilation for the June 30th presentation

February 20th 2010March 27th 2010May 20th 2010June 30th 2010: Final SWOT Analysis combined with needs Analysis will be available

Implementation: Strategic plan will be ready to implement at the end of the 12 month period.

The director will be responsible for leading the implementation, but cooperation from all employees is expected.

January 1, 2011

Timeline

Activity Responsible Parties Date

Planning Committee Meetings: a series of six monthly meetings during the analysis phase, and 12 bi-weekly meetings during the next six months to set priorities, goals, objectives that will comprise the implementation plan.

All Planning Team members. February 20th 2010March 27th 2010May 20th 2010June 30th 2010 ????

Needs Analysis: data will be collected from patrons for six months in order to capture a wider audience of library users.

Hans Delifftle June 15th delivery date

SWOT Analysis meetings (integrated into the planning committee meetings): Key staff, board and community members will perform SWOT analysis In three separate meetings and then meet once more to finalize

All Planning Team members, Greta Dornsdurffer and NikkiPatel will do the final compilation for the June 30th presentation

February 20th 2010March 27th 2010May 20th 2010June 30th 2010: Final SWOT Analysis combined with needs Analysis will be available

Implementation: Strategic plan will be ready to implement at the end of the 12 month period.

The director will be responsible for leading the implementation, but cooperation from all employees is expected.

January 1, 2011

Strategic Planning Committee Meetings

The strategic Planning committee meetings began in January of 2010 and would continue monthly through the implementation stage. The process was broken down into five stages.

Stage 1 Needs Analysis January – June 2010

Stage 2 SWOT Analysis February – June 2010

Stage 3 Goals,0bjectives & Activities July- September 2010

Stage 4 Budget Planning and Forecasting July – November 2010

Stage 5 Implementation January 1, 2011

Stage 1: Needs Analysis

Needs AnalysisThe Strategic Planning Committee members will draft surveys that will be given to patrons over a period of six months. Hans Delifftle, the Library Tech. Specialist will be responsible for the distribution and collection of these surveys. This will be completed by June 15th, 2010.

Stage 2: SWOT

SWOTKey staff, board and community members will convene on three separate occasions to do a SWOT analysis. The results of these three separate SWOT analysis will be collected and synthesized. Ingrid Dornsdurfer, Library Director and NikkiPatel, Young Adult Specialist will be responsible for final compilation and a presentation to the committee on June 30th, 2010.

Stage 3: Goals, Objectives & Activites

Goals, objectives and activities are created based on SWOT and needs analysis. Ingrid Dornsdurfer, Library Director, Abby Schoonshooner, Board of Trustees and Greta De Keizer, School board representative will be responsible for the compilation of the final goals, objectives and activities. Final approval from the Library Board of Directors will September 15th, 2010

Stage 4: Budget Planning

Ingrid Dornsdurfer, Library Director, Abby Schoonshooner, Board of Trustess and Richard Bangma, City Councilman will be responsible for Stage four. Budget Planning and Forecasting will be completed by November 15th and final board approval will be sought at the December Board meeting.

Stage 5: Implementation

The strategic plan will be ready to implement atThe end of the 12 month period. The director will

Be responsible for leading the implementation,but cooperation from all employees is expected.

The target date for implementation is January 1, 2011.

GOALSOBJECTIVES

ACTION PLANS&

OUTCOMES

Goal 1:  Continuing Education & Enrichment

The adults of the Pella area will have the collections and services necessary to support their informational and learning needs.

OBJECTIVESTo increase the diversity of its adult programming by 10% the first year, 15% the second year, 25% the third.

To increase the diversity of its collections to reflect the population of the surrounding community, both current users & non-users, in an effort to increase circulation. Pella Public Library will strive to be a model organization in this regard by the year 2013.

Goal 2: Capacity BuildingResidents of the Pella area will have access to library materials that meet their interest in recreational reading, listening, and viewing and in information about cultural and social trends.

OBJECTIVESTo strengthen local partnerships as well as pursue the creation of new relationships within the community.

To recruit volunteers to support staff and library programming, resulting in a 25% increase in volunteer involvement by end of 2013.

To pursue public & private grant opportunities, with the goal of increasing diversity of funding by 25% by end of 2013.

To Develop and implement a social marketing plan by end of 2012.

Goal 3:  Local History & Genealogy

Residents of Pella, Iowa and surrounding community will have access to collections & educational programming that respond to their desires to learn about the history and heritage of the region surrounding Pella, Iowa and its inhabitants.

OBJECTIVESTo increase the variety of access points to heritage collections.

To increase the number of heritage programs for patrons of all ages.

OUR GROUP PROCESS

FORMING Group starts it identity, and members focus on what and when will be done, avoiding conflict.

Group Dynamic: Forming for us went quickly. We met at our first class weekend, where we quickly established who we were and ideas about the project began to surface.

STORMING

GROUP DYNAMIC: Group meshed very quickly, main source of conflict was external (using the technology correctly) We discovered that two of our group members had similar learning styles and one dissimilar. We quickly addressed how we liked to participate and got permission from each member. During this stage we had to choose the type of library we would use, navigate technology to work together remotely, and had to find a way to distribute work evenly.

The group begins to focus on the problem to be solved and real conflict regarding leadership and ideas emerge. This stage can pass quickly or resurface.

Norming Groups will begin to stabilize, trust is build and members may start to stagnate if they avoid dissent at this time.

Group Dynamic: Our group normalized quickly, and though each new decision brought the opportunity for reverting to ''storming'', our group resolved issues very quickly.

Performing

The team members are now competent, autonomous and able to handle the decision-making process without supervision. Dissent is expected and allowed as long as it is channeled through means acceptable to the team.

Group Dynamics: Our group shifted in and out of the performing stage, especially when we met in person because we were hesitant about being too independent and hurting each others feelings.

References Alleman, G.G. (January,2004). Forming, Storming, Norming, Perfroming and Adjouring[Powerpoint slides]. Retrieved from http://www.niwotridge.com/

PDF/FormStormNormPerform.pdf

Iowa Public Library Association. Retrieved March 10, 2010, from http://www.iowalibraryassociation.org/

Pacios, A. (2004), “ Strategic plans and long-rang plans: is there a difference?” Library Management, Vol. 25 No 6-7, pp. 259-269. Pella Public Library (2010). Pella Public Library – mission, vision and plans for service. Retrieved February 15, 2010, from http://www.pella.lib.ia.us/libraryinformation

Pella Public Library. (2010). Plan for service 2004-2006. Pella, Iowa.

Spindustry Interactive. (2010). Pella Iowa Visitors Guide [Pamphlet]. Retrieved February 15, 2010 from http://www.pella.org/

Stueart, D.R., & Moran, B.B. (2007). Library and Information Center Management (7th ed.) Connecticut: Libraries Unlimited.