Strategic Plan Final - Civica...Introduction 4 5 the charitable company so that we may fulfil our...
Transcript of Strategic Plan Final - Civica...Introduction 4 5 the charitable company so that we may fulfil our...
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2007to
2012
Barnsley Premier Leisure
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Strategic Plan
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2
INTRODUCTION 4
MISSION STATEMENT 9
VISION 9
OUR STRATEGIC AIMS 10
IMPROVING OUR SERVICE 12
ENCOURAGING HEALTH AND WELL-BEING 14
ENGAGING WITH LOCAL COMMUNITIES 16
ENGAGING WITH YOUNG PEOPLE 18
DEVELOPING OUR BUSINESS 20
DEVELOPING OUR PEOPLE 22
MANAGING OUR ENVIRONMENT 24
CONCLUSION 26
RESOURCE SECTION 26
BOARD STRUCTURE 27
LEISURE FACILITIES 27
ContentsWorking togetherto enrich livesthrough enjoyablesport and leisurechoices for all
Our mission
Con
tent
s
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Welcome to Barnsley Premier Leisure’sStrategic Plan for 2007 to 2012. Rather thansimply refreshing what has gone before, wehave taken a ‘blank piece of paper’ approachto its formulation. We have sought to ensurethat it meets both the needs of our localcommunities and those of our own organisation.In its preparation, we have taken care to makeit fit for purpose for the period of time itrepresents, and have made sure we are clearabout our purpose.
In producing this strategic plan we haveundertaken a number of important tasks,some of which are noted below.
We have:
invested time in reviewing our previous planand evaluating our performance against ittaken note of central government plansconcerning health, well-being, sport andphysical activitytaken note of other national organisations’plans for raising participation in sport andphysical activity such as Sport Englandevaluated recent research on participation inphysical activity, namely the Sport EnglandActive People surveytaken note of regional and local plans from awide range of organisations such as SouthYorkshire Sport, Barnsley Primary Care Trust,One Barnsley (the Local StrategicPartnership) and its delivery partnerships,
Barnsley Metropolitan Borough Council andBarnsley Children and Young People’sStrategic Partnershiprecognised the valuable work already beingundertaken by a significant number of othergroups and bodies whom we would regard asour partners and stakeholders
For those readers unfamiliar with thestructure of our organisation, it is importantto note that Barnsley Premier Leisure is anot-for-profit social enterprise and aregistered charity. We generate the majorityof our income through fees and charges(which account for 86% of our turnover*) andreceive support from Barnsley MetropolitanBorough Council (which accounts for 14% ofour turnover*). We are a charitable companyestablished in July 1999 and limited byguarantee. We seek at all times to provideaffordable, value for money facilities andactivities for sport, recreation and leisure forthe benefit of the population of Barnsley andits surrounding areas and this continues to bereflected in our new Mission Statement (page 9).
The charitable company, also referred to as aLeisure Trust, wholly owns a trading companywhich operates those more commercialelements of our business such as corporatehospitality, food and beverages. It is imperativethat the trading company operates effectivelyas any surplus it generates is covenanted to
Introduction
54
the charitable company so that we may fulfilour charitable objects. This new StrategicPlan has been designed to apply equally toboth our charitable and trading activities.
We operate a diverse mix of sports and leisurefacilities across Barnsley which range fromsmall community recreation centres tomulti-use leisure centres, to the regionalfacility at the central Metrodome LeisureComplex. We are an inclusive organisation inall ways and strive to ensure equality ofopportunity for all sectors of our localcommunities so that everyone may enjoy thebenefits of participating in sport and leisureactivities.
We recognise, as we move forward, thatgreater focus has to be given to improving ourperformance, both commercially and inservice delivery. We will be innovative andconsultative when exploring new opportunitiesand ensure that our organisation is seen asan excellent investment for all sources offunding. With proper access to externalfunding and targeted re-investment ofsurpluses generated from our tradingactivities, we are confident we will successfullydeliver our new strategy.
Our organisation operates through a Board ofvoluntary Trustees who have played a full partin the development of the new strategic plan,
particularly to ensure that ourcharitable purpose continues to bedischarged effectively. The Trusteesbring a vast range of experience andexpertise to bear, and at the time ofwriting, these include competencies inHealth, Voluntary and CommunitySector, South Yorkshire Police, BarnsleyCollege, legal and accountancy, privateenterprise and local government. As weadvance the new strategic plan, wewill continue to encourage diversity in themembership of the Board.
We have recognised the significantcontribution that we, as an organisation, canprovide our local communities throughinvolvement in sport and leisure.
These include:
Helping improve the health and well-being ofour communitiesHelping improve the quality of life for ourlocal communities from children and youngpeople to adults and our ageing populationContributing to the regeneration and renewalof our communitiesHelping raise educational standards in ourschools through sports participationEncouraging a lifelong learning approachthrough our training courses and employeedevelopmentContributing to tackling crime and disorderthrough the provision of diversionary activities
Intr
oduc
tion
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Helping protect our environment frompollution and waste
In recognition of this, we have made sure thatthese contributions continue to be includedwithin our strategy. Our strategic aims, whichare explained from page 12, define our focusfor the next five years. For each aim we haveprovided an objective so the purpose of eachis clear and easy to understand. We have thenlisted the key actions that we need to achievein order to meet each of the aims.
In publishing this strategic plan we arerecognising and responding to the need fortransparency and accountability to ourcustomers, partners and staff. We welcomeany feedback on the document and undertaketo consider any contributions received as partof the arrangements in place for periodicmonitoring and review of organisationalperformance against the strategic plan.
James StarbuckChief Executive
Patrick CryneChair of Barnsley Premier Leisure
Geoff BrayChair of Barnsley Premier Leisure TradingLimited
6
Intr
oduc
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* based on financial return for 2005/2006
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Working together to enrich lives through enjoyable sport and leisure choices for all
Mission statement
To be the destination of choice - by delivering innovative, value for money leisure opportunities for all with outstanding customer service
To be the provider of choice - by successfully managing and continuously improving leisure facilities and sporting opportunities for all
To be the employer of choice - by providing inspiring leadership and clear direction with the opportunity to make a real contribution to our work alongside highly motivated colleagues
Vision statement
Mis
sion
& V
isio
n st
atem
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10
Stra
tegi
c ai
ms
Improving our service
Encouraging health and well-being
Engaging with local communities
Engaging withyoung people
Developing our business
Developing our people
Managing our environment
Our strategic aims
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OBJECTIVE:Barnsley Premier Leisure willachieve continuous improvementin the operation of the LeisureTrust and Trading Companyand in the provision of sportingand leisure opportunities
1: Improving our service
KEY ACTIONS:We will:
make certain that effective service planningis part of our culture
work within an effective performancemanagement framework
use Information Technology to aid servicedelivery and service improvement
ensure that effective health and safety andrisk management practices are in placethroughout the organisation
assure effective governance of the companythrough the Trust and Trading CompanyBoards and with reference to best practiceguidance from the Charities Commission and Companies House
continue to ensure that Trusteerepresentation reflects our need to be both a social and commercial organisation
continuously improve the quality of facilitiesand services available to our customers
promote recognition of the MetrodomeLeisure Complex as a regional centre forSport and Leisure
regularly consult with our customers andpotential customers about existing andfuture facilities and services and adopt a positive approach to feedback receivedfrom customers
1: Im
prov
ing
our
serv
ice
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OBJECTIVE:Barnsley Premier Leisure will contribute to improving the health and well-being of our local communities throughproviding opportunities toincrease levels of physicalactivity and the promotion ofhealthy lifestyles
KEY ACTIONS:We will:
help improve the health and well-being of our children, young people and adultsthrough increased levels of physical activityand the promotion of healthy lifestyles
work closely with other organisations, such as the Local Authority and PrimaryCare Trust, in order to maximise our existing contribution to, and create newopportunities for, improving the health of our local communities
increase public awareness of the value ofphysical activity and the opportunities weprovide to participate
encourage employers in Barnsley to engageand motivate staff to be more active, both in and out of the workplace
contribute to the work of the Fit for theFuture delivery partnership (part of OneBarnsley) to promote the benefits of anactive lifestyle and provide opportunities to participate in sport and physical activity
2: Encouraging health and well-being
2: E
ncou
ragi
ng h
ealth
and
wel
l-be
ing
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OBJECTIVE:Barnsley Premier Leisure willhelp ensure that involvementin sport and leisure makes afull contribution to improvingthe quality of life in localcommunities
KEY ACTIONS:We will:
increase the levels of participation of adultsand older people in sport and leisure activities
improve access to our services forcustomers with a disability in order to fulfilour section 5 agreement with the DisabilityRights Commission
support the development of coaches andvolunteers to increase the number ofopportunities to participate in sport andleisure activity
work in partnership with all sectors of thecommunity to promote and maintaincommunity use of leisure centres
demonstrate and promote recognition thatour leisure centres are successful indeveloping strong, sustainable and vibrantlocal communities
ensure that our sport and leisure provisioncaters for the needs and aids thedevelopment of our local communities
ensure equality of opportunity for all sectorsof our local communities to participate insport and leisure activities and workproactively in partnership with others toremove barriers to participation fordisadvantaged groups
work to ensure that all our customers aretreated in a fair and equitable manner andthat positive steps are taken to tacklediscrimination and promote equality
contribute to the work of the CulturalConsortium to develop and promote culturalactivity opportunities
contribute to the work of the localcommunity sport network to provideopportunities to participate in sport andphysical activity
3: Engaging with local communities
3: E
ngag
ing
with
loca
l com
mun
ities
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OBJECTIVE:Barnsley Premier Leisure will help improve the quality oflife for children, young peopleand their families throughsustainable involvement insport and leisure
4: Engaging with young people
KEY ACTIONS:We will:
increase the participation of young people ofall abilities in sport and leisure activities
support schools in raising standards throughincreasing sport and leisure opportunitiesand developing strong school / leisurecentre links
ensure that our sport and leisure provision caters for the needs and aids the development of young people
forge strong partnerships and work closely with other organisations, such as the Local Authority, in order to maximise the contribution we can make to the fiveoutcomes of Every Child Matters (BeHealthy, Stay Safe, Enjoy & Achieve, Make a Positive Contribution, Achieve EconomicWell-being)
help improve the health and well-being ofour children and young people throughincreased levels of physical activity and thepromotion of healthy lifestyles
contribute to the reduction of crime anddisorder in our communities by providingdiversionary activities for those at risk ofoffending and creating new opportunities,where possible, through partnership with the Police and the Local Authority
4: E
ngag
ing
wit
h yo
ung
peop
le
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OBJECTIVE:Barnsley Premier Leisure will focus on developingexisting and new businessopportunities in order that wecan afford to fulfil our strategicand charitable objectives
KEY ACTIONS:We will:
work in partnership with other providers andorganisations to maximise the opportunityfor us to enhance our sport and leisureprovision through external funding
work with the Local Authority to identify acomprehensive capital investment strategyfor the maintenance and continuedenhancement of our leisure centres, takinginto consideration the Building Schools forthe Future programme
position ourselves to maximise businessdevelopment initiatives by ensuring we havesufficient capacity within our structures
review and continually improve and enhanceour Information Technology infrastructure toimprove our effectiveness and meet theneeds of our customers
set and meet financial targets in order thatwe can continue to invest in our facilities and services
maximise the return from commercialopportunities so that we are in a position tofulfil our charitable objects
develop a business that balances successfulfinancial performance with adding value and improving opportunities for the moredisadvantaged sectors within our localcommunities
regularly review our business environmentso that we can continue to operate in aflexible and proactive way, ensuring weremain competitive and meet the needs ofthe company and our customers
regularly review this strategy to ensure wekeep abreast of, and are able to evaluate,emerging leisure trends and opportunitiesfor diversification
5: Developing our business
5: D
evel
opin
g ou
r bu
sine
ss
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OBJECTIVE:Barnsley Premier Leisure will provide an environmentwhere employees are fullyengaged in the operation anddevelopment of our businessand where opportunities areprovided for them to realisetheir full potential
KEY ACTIONS:We will:
fully engage employees with the development of the business throughinvolvement in the service planning processand personal reviews
equip all our employees with the appropriateknowledge, skills and motivation to enablethem to fully contribute to the business andour services
ensure the health, safety and welfare of all our employees in accordance with ourlegal obligations
continue to commit to the principles of theInvestors in People Standard by recognisingthe potential of all employees and theircontributions
ensure that all our employees are treated in a fair and equitable manner and that positivesteps are taken to tackle discrimination andpromote equality
provide effective forums and structures forcommunication throughout the company sothat employees at all levels are informed and can contribute to the business
6: Developing our people
6: D
evel
opin
g ou
r pe
ople
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OBJECTIVE:Barnsley Premier Leisure will adopt good environmentalpractices in the course of ourbusiness, using resources andenergy as efficiently aspossible
7: Managing our environment
KEY ACTIONS:We will:
adopt policies and conservation measures to reduce our consumption of energy andresources so that they are used in anefficient manner
promote the efficient use of energy andresources to both staff and customers
measure and control our consumption ofenergy and water so that we can determinehow effective our conservation measures are
locally procure products and services,wherever practical, from companies andsuppliers that have a demonstrablecommitment to protecting the environment
use recyclable products, wherever practical,to limit the impact of our services on thelocal environment
7: M
anag
ing
our
envi
ronm
ent
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Barnsley Premier Leisure
Patrick Cryne ChairPauline Acklam MBE Vice-chairGeoff BrayBarrie BettonRobin CaulfieldJohn ClarkRichard JonesAlan MethleyVal MillsCouncillor Margaret MorganJeffrey PickeringIan Taylor
Tony Conway Employee RepresentativeDavid Gibson Company Secretary
Board structureConclusion
Conc
lusi
on -
Res
ourc
e se
ctio
n B
oard
str
uctu
re -
Lei
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faci
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s
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We recognise that we will only fulfil our potential as a charitable company by working inpartnership with a wide range of organisations and are always willing to discuss newpartnerships where there are areas of commonality.
We hope this document makes it clear to see the value that Barnsley Premier Leisure can addto Barnsley and its surrounding areas and we would welcome your comments, particularly ifyou feel there is an opportunity for us to work with an organisation or group that yourepresent.
Should you wish to discuss further any of the content of this Strategic Plan then please contact,in the first instance, our Marketing and Communications Section on 01226 738 666 or [email protected]
Resource section
Barnsley Premier Leisurewww.bpl.org.ukBarnsley Metropolitan Borough Councilwww.barnsley.gov.ukOne Barnsleywww.onebarnsley.comFit for the Futurewww.barnsleyfit4thefuture.co.uk
Barnsley PCTwww.barnsleypct.nhs.ukBarnsley Hospital Foundation Trustwww.bhnft.nhs.uk
Sport Englandwww.sportengland.orgSouth Yorkshire Sportwww.sysport.co.ukInstitute for Sport Parks and Leisurewww.ispal.org.ukSporta, representing Cultural & LeisureTrustswww.sporta.org
The list below includes websites which we feel are most useful for finding out more about thecontribution that sport and physical activity can make to our local communities. There are alsolinks to our key stakeholder’s websites and to the government departments that have an impacton the area in which we work.
Charities Commissionwww.charity-commission.gov.ukNational Council for Voluntary Organisationswww.ncvo-vol.org.ukDisability Rights Commissionwww.drc.org.uk
Department for Culture Media and Sportwww.culture.gov.ukDepartment for Education and Skillswww.dfes.gov.ukDepartment of Healthwww.doh.gov.ukDepartment for Communities and Local Governmentwww.communities.gov.uk
The Metrodome Leisure ComplexQueens Ground, Queens RoadBarnsley S71 1ANTel: 01226 730060
Dorothy Hyman StadiumSnydale Road, CudworthBarnsley S72 8LHTel: 01226 710736
Penistone Leisure CentreThurlstone Road, PenistoneSheffield S36 6EFTel: 01226 766025
Hillies Pavilion Golf ClubWentworth View, WombwellBarnsley S73 0LATel: 01226 754433
Dearneside Leisure CentreGoldthorpe Road, GoldthorpeRotherham S63 9ENTel: 01709 880040
Hoyland Leisure CentreWest Street, HoylandBarnsley S74 9EHTel: 01226 744063
Royston Leisure CentreStation Road, RoystonBarnsley S71 4EQTel: 01226 722991
Wombwell Swimming PoolHough Lane, WombwellBarnsley S73 0DPTel: 01226 753896
Royston Civic HallStation Road, RoystonBarnsley S71 4EQTel: 01226 722905
Athersley Leisure CentreNewstead Road, Athersley NorthBarnsley S71 3NATel: 01226 299907
Barnsley Premier Leisure Trading Limited
Geoff Bray ChairBarrie BettonJohn ClarkRichard JonesNigel Webber
David Gibson Company Secretary
Leisure facilities
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Barnsley Premier Leisureis a Charitable Company Limited by Guarantee
Registered Charity No. 1076681
Company Registration No. 3790143
Registered in England
Head Office:
Queens Ground, Queens Road, Barnsley S71 1AN
Tel: 01226 730060 Fax: 01226 207544
www.bpl.org.uk
Barnsley Premier Leisure Trading LimitedCompany Registration No. 3779648
Registered in England
Head Office:
Queens Ground, Queens Road, Barnsley S71 1AN
Tel: 01226 730060 Fax: 01226 207544
www.bpl.org.uk
ÒWorking together to enrich lives through enjoyable sport and leisure choices for allÓ