Strategic IT Planning - Strategic Planning FrameworkPage 1 California State University and the...

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Strategic IT Planning - Strategic Planning Framework Page 1 California State University and the Strategic Planning Cycle Planning – Action - Assessment
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Transcript of Strategic IT Planning - Strategic Planning FrameworkPage 1 California State University and the...

Strategic IT Planning - Strategic Planning Framework Page 1

California State University and the Strategic Planning Cycle

Planning – Action - Assessment

Strategic IT Planning - Strategic Planning Framework Page 2

Strategic Planning Cycle

Plan

MEASURE & OBSERVE

SYNTHESIZE & EVALUATE

ACT

ACT

SYNTHESIZE &

EVALUATE

MEASURE & OBSERVE

PLAN

Reflect, Refine, Rethink, Revise

Strategic Goal Setting

Implementation & Resource Allocation

Progress/Strategic Indicators/Metrics

Communication

Strategic IT Planning - Strategic Planning Framework Page 3

CSU, Chico Planning Process

• Campus Strategic Plan

• IT Strategic Plan

• Planning Tools

• Fiscal Alignment

• Assessment

Alignment fromBroad Context

To

Delivered Value

Strategic IT Planning - Strategic Planning Framework Page 4

Campus Strategic Plan

Strategic Priority 3

Believing in the wise use of new technologies in learning and teaching, we will continue to provide the technology, the related training, and the support needed to create high quality learning environments both inside and outside of the classroom.

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IT Strategic Plan

Strategic IT Planning - Strategic Planning Framework Page 6

IT Strategic Plan -Themes

• Theme A - Teaching and Learning• Theme B - Information Literacy• Theme C - Learning Infrastructure• Theme D - Enterprise Information Management

Systems• Theme E - Information and Knowledge

Management

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IT Strategic Plan ThemeTHEME A Teaching and Learning "Provide support for the redesign of curricula to maximize our investment in technology and assure students access to the electronic resources that support curricula." "Enhance the teaching and learning experience by supporting diverse and innovative use of a state of the art learning management system."

CSU, Chico's Strategic Plan, Priority 3 Create a high-quality learning environment focused on student success by providing faculty with the technology tools and support necessary for the delivery of instruction.

Strategies TIME Leverage technology to reduce faculty, staff, and student time required by non-learning activities TRAINING Train faculty, staff, and students on learning technologies, productivity tools, and associated support services DESIGN Promote the successful integration of pedagogy and technology through faculty development opportunities CONNECT Create a strong connection between classroom and online learning environments ACCESS Provide diverse learning environments that offer access anytime, anyplace, anyhow. RESOURCES Provide electronic resources in all formats to meet the teaching, learning, and research needs of the campus community

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IT Governance

Information Technology Executive Committee*

(ITEC)

CIO

University Technology Advisory Committee

(UTAC)

Chico Information Systems Committee

(CISC)

Operational/decision

Advisory/decision

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Planning Tools - Action Plan

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Planning Tools - Roadmap

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Planning Tools - Project Template

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Planning Tools - Project Example

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Planning tools - Project Priority

Why a coordinated planning and priorities tool?• Assure that our resources are aligned with the campus strategic

priorities • Assure adequate human and technical resources are available for

success• Allow prioritization of multiple projects• Communication amongst technical and functional staff to eliminate

duplication of effort• Create a sharable list of functional and technical deliverables• Assessment of each project on completion (did we deliver?)

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Planning Tools - Project Priority

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Fiscal Alignment – Successful Practices

• Develop a cross campus picture of technology costs • Reduce silo approach to projects with enterprise

implications• Develop stable, predictable, and multi year funding

sources with direct linkages to the overall institutional budget.

• Articulate the operational, tactical and strategic value of IT to the institution.

• Develop a “culture of evidence” to support IT investments

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Fiscal Alignment – Total CostProject 2006/2007 Actuals 2007/2008 Projections

Theme A -- Teaching and Learning    

A.1 Training and Design    

A.2 Electronic Resources    

A.3 WebCT Vista / LMS    

A.4  Faculty Development/Training    

A.5 Web Content Mgmt System    

A.6 Academic Software    

Theme B -- Information Literacy    

B.1 Information Literacy    

Theme C -- Learning Infrastructure    

C.1 Classroom Technology    

C.2 Desktop Computing AA    

  Desktop Computing BA SA UA (more data needed)    

C.3 Computer Labs Central    

C.4 Computer Labs Department (based on $1M inventory)    

C.5 Server Resources    

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Fiscal Alignment - Enterprise Systems FundPurpose: to support centralized planning, integration, and

development of campus wide information systems.

Scope:• Core campus applications and associated processes (i.e. CMS/

PeopleSoft, campus portal, the LMS (WebCT), Identity management, security, and data warehousing).

• Significant projects with defined objectives and measurable outcomes that support/improve core business and learning processes.

• Server and storage resources to support the above services.

• Staff training to support core services.

Multi-year Planning: Funds can be rolled over to accommodate peak project expenditures.

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Fiscal AlignmentCSU, Chico

Enterprise Technology Planning and Support Expenditures

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000

2004/2005 2005/2006 2006/2007

Planning/Admin Technical CMS

Warehouse Security LMS

Enterprise Hdw Systems Other (BPI, TII, Wireless)

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Assessment

Assessment/ Analysis Graphs

86% of faculty workstations, 91% of staff workstations, and 83% of centrally provided student workstations meet or exceed the current system wide ITS baseline standards. Despite the fact that refresh timing and funding has been uneven due to dependency on one time funding, the majority of the campus desktops are within the standards as defined in the ITS baseline standards.

Quality of Workstations Based on ITS Baseline Standards

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2002/2003 2003/2004 2004/2005 2005/2006 2006/2007

Faculty Staff Student

Information Resources Theme C

Indicators/ Measures

Learning Infrastructure Computing Hardware/workstations: Guarantee faculty, students, and staff access to secure, maintainable networked personal computing device.

Quality of Faculty, Staff, and Student workstations on campus compared to Integrated Technology Strategy (ITS) baseline standards. Hardware and software are current and meet standards if they are purchased three years prior to the end of the reporting period

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Assessment

Quality of Workstations Based on ITS Baseline Standards

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2002/2003 2003/2004 2004/2005 2005/2006 2006/2007

Faculty Staff Student

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Assessment

Satisfaction with/Adequacy of Workstation

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2001 2003 2005 2007

Faculty Staff

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AssessmentNumber of "Smart' Classrooms

0

20

40

60

80

100

120

2002/2003 2003/2004 2004/2005 2005/2006 2006/2007

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AssessmentSatisfaction with "Smart" Classrooms

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2001 2003 2005 2007

Somewhat to very satisfied

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Questions

• Questions?• Links

– Campus Strategic Plan:http://www.csuchico.edu/prs/documents/pdf/strategicPlan5_06.pdf

– IT Strategic Plan:

http://www.csuchico.edu/ires/plans/documents/strategicPlans/FINAL_version_IT_Strategic_Pla1.pdf

– Information Resources Performance Reports:http://www.csuchico.edu/ires/plans/performanceReports.html