STRATEGIC INTENT 2015 – 2017

ONE INSTITUTE. ONE VISION.

SEPTEMBER 2014 BENDIGO KANGAN INSTITUTE

GREATER SPRINGFIELD / 3 STRATEGIC INTENT / 3 2

BEHAVIOURS FOR SUCCESS

A MESSAGE FROM OUR CEO

Welcome to the Bendigo Kangan Institute 2015-2017

strategic intent document. This outlines our vision,

purpose, six strategic priorities and the behaviours

for success. Since the merger that took effect on 1

July 2014, there has been a tremendous amount of

work undertaken within the Institute to progress the

integration. Developing this strategy framework has

been an important part of this work. It will provide

guidance and direction on the key decisions that the

Institute will make in the coming months. We have

closely examined the external operating drivers and

where current performance is at.

There are many challenges to be overcome but there

are also fantastic opportunities. The merger is a great

opportunity for the Institute to reshape itself to be

more competitive. The Institute aspires to be the

dominant provider in its markets and be a leader. To

be sustainable and in the best position to deliver for

all of our learners, we have to make some important

changes. It is this change to the way we do business

that will set up the organisation for success as the

leading learning partner in our markets. It’s time to

take charge of our future.

Grant Sutherland

• Will provide guidance to key decisions

e.g. organisational structure

• Information sessions held

• Board review

• All staff to have a shared vision for Institute

• Enable more detailed analysis to be undertaken

e.g. confirm core markets

• Incorporate progress of integration

Bendigo Kangan Institute Acting CEO Grant Sutherland

COMMERCIALLY FOCUSED

PROACTIVE

COLLABORATIVE

PUTTING THE CUSTOMER AT THE CENTRE OF EVERYTHING WE DO LEGAL ENTITY

EXTERNAL BRANDS

ONE INSTITUTE.

BENDIGO KANGAN INSTITUTE

DEVELOP 2015–2017STRATEGIC INTENT BROCHURE

EARLY 2015 RELEASE STRATEGIC PLAN 2015–2017

LEVERAGE CAPABILITY, MAXIMISE ECONOMIES AS PART OF

‘ONE INSTITUTE’, CONTINUE TO GROW

FULLY INTEGRATE, STRENGTHEN AND GROW

TO BE THE LEADING LEARNING PARTNER IN OUR CHOSEN MARKETS BY 2017.

GREATER SPRINGFIELD / 5 STRATEGIC INTENT / 5 4

STRATEGIC PRIORITIES

GOALS

TASKS

OUR SHARED BEHAVIOURS

LEVERAGE BENEFITS FROM THE MERGER

BUILD A PROFITABLE INSTITUTE FOR A SUSTAINABLE FUTURE

8 integration workstreams

• Support services

• Course development & delivery

• Information technology & SMS

• Partnership delivery

• Organisation & change

• Business case & benefits realisation

• Communications

• Legal & Compliance

Mainstream Lean to deliver sustainable advantage

CENTRES OF EXCELLENCE

NATIONAL LEADERSHIP IN CHOSEN MARKET SECTORS

Assess potential for COES on key criteria

• Industry partnerships

• Breadth of offer

• Recognised thought leadership

• Action research

• Pathways to Higher Education

• Financial sustainability

First two COES

• Health & Community Services

• Automotive Services

Progress areas of specialty (eg: Vetassess) & new COEs by Q2 2015

MANAGE PRODUCT LIFECYCLE TO CUSTOMER NEEDS

MANAGE PRODUCT LIFECYCLE TO CUSTOMER NEEDS

Anticipate trends and be quick to market with products that meet emerging needs

Determine the most appropriate brand for each market/product

Ensure economic viability for every product

EXCELLENCE IN TOTAL CUSTOMER JOURNEY

PROFITABLY EXCEED CUSTOMERS’ EXPECTATIONS

Streamline the customer pathways & remove pain point through mapping and improving systems & processes

One team serving the customer

Reposition the Institute in the market

Clarify real points of difference

Strengthen marketing, branding & communications

STRATEGIC PARTNERSHIPS

ALLIANCES AND PARTNERSHIPS TO ENABLE MARKET GROWTH

Establish selection criteria and methods that best support the strategic priorities

Actively recruit, manage & maintain partnerships to capture the value

BE INNOVATORS IN EDUCATION

BE AT THE CUTTING EDGE OF EDUCATIONAL PRACTICES

Take advantage of new technologies and learning methods

Continually innovate curriculum and delivery

Systematically manage implementation of new methods and programs

Attract and develop talent in all parts of the business

PROACTIVE. COLLABORATIVE. COMMERCIALLY FOCUSED. ONE INSTITUTE. ONE VISION.

ONE INSTITUTE. ONE VISION. OUR PURPOSE IS TO DELIVER INNOVATIVE LEARNING SOLUTIONS FOR

INDIVIDUALS, INDUSTRY AND COMMUNITIES, FACILITATING REAL EMPLOYMENT

OUTCOMES AND PROVIDING EDUCATION PATHWAYS. AS A SUSTAINABLE PUBLIC

PROVIDER, WE AIM TO DELIVER POSITIVE COMMERCIAL RETURNS.

Kangan Institute & Bendigo TAFE are delivering education and training across 10 Victorian campuses, in the workplace and other sites such as correctional facilities.

STRATEGIC INTENT / 7

4. ECHUCA CAMPUS

Corner of Hare and Darling streets, Echuca, PO Bo x 696, Echuca VIC 3564

Ph: 1300 554 248 or 03 5483 1333

1. BENDIGO TAFE CITY CAMPUS

23 Mundy Street, Bendigo, PO Box 170, Bendigo VIC 3552

Ph: 1300 554 248

5. CASTLEMAINE CAMPUS

65 Templeton Street, Castlemaine, PO Box 850 Castlemaine VIC 3450

Ph: 1300 554 248 or 03 5471 1901

3. BTEC CAMPUS

21 St Andrews Avenue, Bendigo, PO Box 170, Bendigo VIC 3552

Ph: 1300 282 246 or 03 5434 1881

7. KANGAN INSTITUTE DOCKLANDS (AUTOMOTIVE CENTRE OF EXCELLENCE)

1 Batman Hill Drive, Docklands VIC 3008

Ph: 13 TAFE (13 8233)

9. KANGAN INSTITUTE MOONEE PONDS (HEALTH)

Level 1, 21-31 Hall Street, Moonee Ponds VIC 3039

Ph: 13 TAFE (13 8233)

2. BENDIGO CHARLESTON ROAD CAMPUS

Charleston Road, Bendigo, PO Box 170, Bendigo VIC 3552

Ph: 1300 554 248 or 03 5434 1640

6. KANGAN INSTITUTE BROADMEADOWS CAMPUS

Pearcedale Parade, Broadmeadows VIC 3047

Ph: 13 TAFE (13 8233)

8. KANGAN INSTITUTE ESSENDON CAMPUS

38 Buckley Street, Essendon VIC 3040

Ph: 13 TAFE (13 8233)

10. KANGAN INSTITUTE RICHMOND (CREATIVE INDUSTRIES)

85 Cremorne Street, Richmond 3121

Ph: 13 TAFE (13 8233)

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INTEGRATION TIMELINE 2014

2015ONE INSTITUTE. ONE VISION.

MAY 2014 - BENDIGO TAFE AND KANGAN INSTITUTE AGREE TO THE MERGE.

JULY 2014 - ESTABLISH PROJECT MANAGEMENT OFFICE (PMO).

AUGUST 2014 - COE HEALTH & COMMUNITY SERVICES FUNDING APPLICATION SUBMITTED.

OCTOBER 2014 - OPERATING MODEL CONFIRMED SUPPORTING STRATEGIC INTENT.

DECEMBER 2014 - THREE-YEAR STRATEGIC PLAN FINALISED.

DECEMBER 2014 - ORGANISATIONAL ALIGNMENT TO STRATEGIC INTENT.

OCTOBER 2014 - EXECUTIVE APPOINTMENTS PROGRESS.

LATE SEPTEMBER 2014 - STAFF MERGER INTRANET PAGES LAUNCHED.

JULY 2014 - NEW BOARD OF DIRECTORS APPOINTED.

SEPTEMBER 2014 - ALL BUDGETS AND COURSES FOR 2015 DETERMINED.

AUGUST/SEPTEMBER 2014 - INTEGRATION WORKSTREAMS ESTABLISHED & WORK COMMENCES.

BENDIGO KANGAN INSTITUTE’S VISION IS TO BE RECOGNISED AS THE LEADING LEARNING PARTNER IN OUR CHOSEN MARKETS BY 2017.

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ONE INSTITUTE. ONE VISION.