Strategic HRM- Work Force Diversity (IIPM Bangalore)

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    Workforce Diversity &

    Affirmative Action

    Pratibha S

    Prerna Goyal

    Prayag Sunder

    SS 2009-2011, HRM

    IIPM, Bangalore

    31 July 2010

    Strategic Human Resource Management

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    Diversity

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    Diversity Value Chain

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    Nokia

    Our View of an Inclusive Work Environment

    Each Nokia employee shares the

    responsibility for inclusiveness.

    We seek, respect, value, and benefit fromdifferences.

    Inclusiveness is visible in management

    decisions and behavior, and in the way we

    relate to employees, customers, andbusiness partners.

    Our relationships are based on mutual

    respect and awareness of individual

    differences.

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    Examples: Infosys

    We see challenges as opportunities to create

    an inclusive work culture where everybody

    enthusiastically takes ownership for the future

    of the corporation and becomes a change

    agent in transforming the organization.

    - N.R.Narayana Murthy, Chief Mentor,

    Infosys

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    Diversity as most important assets :

    Success depends on collaborative

    distributed development model

    Vision : create an inclusive work place andleverage the power of diversity

    Core Values : C-LIFE

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    Promotion of diversity and inclusivity

    through : ACTION

    A: Audit inclusivity and diversity level

    C: Create change agent T: Train the managers

    I: Initiate and implement alternative work

    models

    O : Organize and assist affinity group N : Network with external bodies to

    benchmark practices.

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    Bringing employees together through

    inclusion programs :

    Infosys WomensInclusivity

    Network( IWIN)Infyability

    Family MatterNetwork

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    Google

    Other communities:

    AAGN

    LGBT

    BGN(Black Googler network)

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    IBM

    IBM Equal Opportunity

    Diversity

    Flexibility

    Culture

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    Challenges ofDiverse Workforce

    Communication

    Resistance to change

    Discrimination

    Stereotypes and preconceptions

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    Benefits

    Increased adaptability

    Broader service range

    Variety of viewpoints

    More effective execution

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    Recommended Diversity In The

    Workplace Solutions Include

    Ward off change

    resistance with

    inclusion.

    Foster an attitude of

    openness in your

    organization

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    Demonstrate the Following

    Behaviors

    Learn the professional aspirations of all team members andsupport their efforts to achieve them.

    Create opportunities for highly talented employees to be exposedto leaders who may not otherwise interact with them.

    Create cross-functional teams

    Volunteer for community projects that teach tolerance, both

    directly and indirectly

    Delegate fairly

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    Actions that Make a Difference

    Talk privately with each of your employees

    Ask your staff about their preferences

    Take your staff to lunch

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    Issues That Can Divide Us

    Language Differences

    Differences in Values and Etiquette

    Tone of voice

    Clustering

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    Solutions to Culturally-Rooted Conflicts

    Ask Questions

    Seeking Commonalities

    Do not project your own cultureonto others

    Communicating Respect

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    DiversityRules: How to Interact with

    Colleagues from Different Backgrounds

    Dont make assumptions

    Be aware of formal versus informal workenvironments.

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    Thank You