Strategic Cost Managemsent

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    STRATEGIC COST MANAGEMENTBusiness Made Simple

    Managers need to know

    What do the customers want? What will they pay for it? What will it cost to provide it?

    Costly mistakes can be avoided with this information.

    Information is the Key to Success

    To manage in the future, executives will need an information system integrated with

    strategy, rather than individual tools that so far have been used largely to record the past

    Information should answer the key questionWhat should I do?

    - Not

    What are the results of what Ive already done?

    Information is the Key to Success

    Must develop an integrated cost / quality / functionality measurement system

    Traditional accounting information is not sufficientBackwards looking

    Fails to measure important items

    Much important information is not quantitative

    Designed to meet reporting requirements, not management needs

    Types of Information

    Foundation information

    Basic diagnosticsMay indicate something is wrong, but not why

    Basic financial ratios

    Benchmarked

    Productivity information

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    Productivity of key resourcesConcern should be for total productivity

    Benchmarked

    Types of information

    Competence information

    Indicates where a business has a leadership advantage

    Innovation is the most important core competence

    To win, you have to be the best at somethingResource allocation information

    How to best use the resources available

    What if it fails to produce the intended results?

    What if it is more successful than we imagined?

    Effective Cost Management

    Cost management is most effective at the development stage

    About 85% of costs are committed to at the development stageIt is too late to effectively manage costs at the production stage

    All links in the value chain must be managed

    Suppliers you customersCost Commitment and Incurrence

    Return on Management

    Management effort is a vital resource

    Return on management

    Organizational productivity

    Management time and attention invested

    Stay focused on strategyDo not diffuse talent over too many opportunities

    Return on Management

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    Channel energies into the correct projectsDetrimental capital budgeting

    Pick important measuresShould reflect critical success factors

    Avoid measures that are interesting but not useful

    Can managers recall their key measures?Maximum of seven measures

    Return on Management

    Does everyone watch what the boss watches?Are there common goals within the organization?

    Conflicting goals may be beneficialStretch goals with adequate resources

    Stimulate creativity

    Reduce paperwork and the processes that tie managers downDistinguish between useful and interesting information

    STRATEGIC COST MANAGEMENT

    Introduction

    Imperative for business concerns engaged in Services or production of goods to reduce costs and

    enhance quality of goods and services to provide better INTRINSIC VALUE to the customer.

    Entities providing better value & enhancing Customer satisfaction can hope to increase market share

    STRATEGIC COST MANAGEMENT

    Introduction

    Today emphasis of industry is on reduction in COSTS while improving internal efficiencies & product

    quality. Strategies should be adopted to indulge in Cost reduction and maintain/ increase level of

    excellence in production and services.

    Quality and Costs are not INVERSELY RELATED. Strategy is to MINIMIZE COST for GIVEN QUALITY or

    OPTIMIZE QUALITY for GIVEN COSTS.

    STRATEGIC COST MANAGEMENT

    Introduction

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    SCM has gained because of spiraling costs of manufacturing, marketing, selling and other related

    functions. It is difficult for industry to survive and thrive unless costs are CORRECTLY ACCOUNTED

    FOR, CONTROLLED AND REDUCED so as to remain solvent.

    STRATEGIC COST MANAGEMENT

    Strategic Cost management consists of :-

    Strategic Analysis of the business is to identify unprofitable products, customers, marketing and

    distribution channels etc.

    An evaluation of the business from a value chain perspective

    It is optimisation of business processes and activities instead of functions and evaluation of decisions

    It is implementation of continuous cost improvement programmes instead of comparisons with

    standard costing approaches

    The use of performance measurement systems that are early indicators of Corporate success in

    critical areas like time, quality and cost.

    STRATEGIC COST MANAGEMENT

    Improvements in activities that add value while value-destroying activities are identified and

    eliminated

    Elimination of constraints

    Helps in implementation of Productivity Management programmes.

    Value Engineering and Value Analysis are used as important tools to restructure costs.

    Helps in thorough understanding of Costs behavior and Cost drivers

    STRATEGIC COST MANAGEMENT

    STRATEGIC DECISION REGARDING MANAGEMENT OF COST

    HOW MUCH COST TO ALLOCATE TO EACH ACTIVITY

    NO FIRM DECISIONS GIVEN/TAKEN

    A SUBJECTIVE EVALUATION OF BUSINESS CLIMATE AND ALLOCATION OF COSTS ACCORDINGLY

    WHY STRATEGIC COST MANAGEMENT ?

    THE PREVAILING COST ACCOUNTING SYSTEM AND PRACTICES DO NOT GIVE TIMELY AND ADEQUATE

    INSIGHT INTO THE RAPIDLY EVOLVING BUSINESS CLIMATE FOR EFFECTIVE DECISION MAKING.

    WHY STRATEGIC COST MANAGEMENT ?

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    CURRENT ACCOUNTING PRACTICES, PRIMARILY THE BALANCE SHEET AND PROFIT AND LOSS

    STATEMENT TELL WHAT HAS HAPPENED IN THE COMPANY IN THE PAST (AND EVEN THAT CAN BE

    SUCCESSFULLY PADDED UP TO REFLECT THE DESIRED RESULT) BUT GIVE NO CLUE ABOUT WHY IT

    HAPPENED. MORE IMPORTANTLY, IT GIVES NO CLUE AS TO WHAT CAN BE EXPECTED IN THE NEAR

    FUTURE.

    WHY STRATEGIC COST MANAGEMENT ?

    FINAL COST OF THE PRODUCT INCLUDES RAW MATERIAL COSTS, PRODUCTION COSTS, ADMIN

    OVERHEADS, DEVELOPMENT COSTS, ADVERTISING /MARKETING COSTS, COST OF CAPITAL, ETC.

    HOW MUCH COST TO INCUR ON WHICH HEAD LARGELY DEPENDS ON THE NATURE OF PRODUCT,

    MARKET CONDITIONS, COMPETITION, ETC.

    WHY STRATEGIC COST MANAGEMENT ?

    EG COST OF BOOST HOW DO YOU ALLOCATE PROFITS TO MAREKETING TEAM EFFORTS OR TO

    SACHIN TENDULKAR OR RECEIVABLES OR PAYMENT CYCLE ENSURED BY SALES TEAM

    WHY STRATEGIC COST MANAGEMENT ?

    WHY STRATEGIC COST MANAGEMENT ?

    ANY PRODUCT TO SURVIVE IN THE MARKET MUST HAVE ONE OF THE FOLLOWING

    ATTRIBUTES :-

    - COST (TOPAZ VS GILLETE BLADES)

    - FUNCTIONALITY (GILLETE VS TOPAZ BLADE)

    - QUALITY (ROLEX VS OTHER WATCH BRANDS)

    - VALUE (PERCIEVED VALUE OF A LIFESTYLE PRODUCT VS COMMODITY PRODUCT)

    CLASSIFICATION OF COSTS

    Costs may be classified as follows :-

    (a) By Nature Material. Labour, Expenses

    (b) In relation to Cost Centre Direct material, Direct labour, Indirect material, Indirect labour

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    (c) By Function/Activities Production, Admin, Selling, Distribution Cost

    (d) By Time Historical Cost, Pre-determined Cost, Standard Cost

    CLASSIFICATION OF COSTS

    (e) For Management Decision Making Marginal Cost, Opportunity Cost, Replacement Cost

    (f) By Nature of Production Process Batch Cost, Process Cost, Operating Cost

    (g) By Behaviour Fixed, Variable and

    Semi-Variable Cost

    TARGET COSTING

    It is a system where-in the cost of the final product is fixed before putting the product on the

    drawing board. Thereafter, the raw material, production processes, functionality (Features), quality,

    etc are selected to meet the cost objective. This system is relevant for products made for extremely

    price sensitive segment. It is also used as a market penetration strategy by the new entrants in a

    matured products market.

    TARGET COSTING

    As companies begin to realize that the majority of a product's costs are committed based

    on decisions made during the development of a product, the focus shifts to actions that can be

    taken during the product development phase.

    TARGET COSTING

    Until recently, engineers have focused on satisfying a customer's requirements. Most

    development personnel have viewed a product's cost as a dependent variable that is the result ofthe decisions made about a products functions, features and performance capabilities. Because a

    product's costs are often not assessed until later in the development cycle, it is common for

    product costs to be higher than desired

    TARGET COSTING

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    TARGET COSTING

    TC is based on three premises: -

    - Orienting products to customer affordability or market-driven pricing- Treating product cost as an independent variable during the definition of a product's

    requirements

    - Proactively working to achieve target cost during product and process development.TARGET COSTING

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    TARGET COSTING

    Target costing builds upon a design-to-cost (DTC) approach with the focus on market-

    driven target prices as a basis for establishing target costs. Following steps required to required to

    install a comprehensive target costing approach within an organization :-

    a. Re-orient culture and attitudes

    b. Establish a market-driven target price

    c. Establish a market-driven target price

    TARGET COSTING

    d. Balance target cost with requirements

    e. Establish a target costing process and a team-based organization

    f. Brainstorm and analyze alternatives

    g. Establish product cost models to support decision-making

    h. Use tools to reduce costs

    i. Reduce indirect cost application

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    j. Measure results and maintain management focus

    PRODUCTIVITY CONCEPTS

    Productivity is defined as ratio between Output of Work and Input of Work used in process of

    creating wealth.

    Productivity = Output

    ---------------

    Input

    PRODUCTIVITY CONCEPTS

    Productivity is simply the ratio between amount produced & amount used in course of production

    These resources can be :-

    (a) Land (Area)

    (b) Material (Metric Ton)

    (c) Plant & Machinery (Machine Hours)

    (d) People (Man Hour)

    (e) Capital (Rupees)

    PRODUCTIVITY CONCEPTS

    Productivity is different from Performance

    Productivity = Output = Performance Achieved

    Input Resources Consumed

    Performance = Actual Work done

    Ideal or Standard expected work

    PRODUCTIVITY CONCEPTS

    Partial Productivity = Ratio of output to one class

    of input. At one time it considers only one input

    and ignores all other inputs. It tells us utilization

    of one resource.

    Labour Productivity is measured using utilization of

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    Labour hours whereas Capital Productivity is measured in Rupees.

    PRODUCTIVITY CONCEPTS

    Total Productivity Factor = Ratio of output to two input factors labour and capital

    Eg When a firm installs a new machine, productivity of labour goes up whereas capital

    productivity decreases

    Eg Production worth Rs 1000 was manufactured

    And it consumed Rs 200 worth labour hours and

    Rs 550 worth capital so

    TPF = 1000 = 1 .33

    200 + 550

    PRODUCTIVITY CONCEPTS

    Total Productivity Model developed in 1979

    by David J Sumanth. This considers 05 inputs

    like Human, Material, Capital, Energy and an

    item called Other Expenses. It is applied in

    Service and Manufacturing organisations.

    Total Productivity = Total Tangible Output

    Total Tangible Input

    PRODUCTIVITY CONCEPTS

    Hard and Soft Factors of an Organization. Hard Factors such as costs, quality and availability of

    resources and raw materials are part of traditional organisations evaluation and are reasonably

    quantifiable. Soft factors include issues like political and social issues( anti-growth movements,

    environmental restrictions, labour laws) and factors like Job satisfaction, Incentives, Recognition,

    Job Morale, Safety etc

    PRODUCTIVITY CONCEPTS

    Hard and Soft Factors of an Organization. Hard Factors in Productivity are concerned with physical

    comforts and other quantifiable elements desired by employees like :-

    (a) Plant conditions

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    (b) Ergonomics

    (c) Transportation and Canteen Facilities

    (d) elimination of hazard

    PRODUCTIVITY CONCEPTS

    Hard and Soft Factors of an Organization. Improving Soft Factors will lead to higher morale and

    improved Productivity in a firm. A manager can do the following :-

    (a) involve workers in development of new methods of working

    (b) Asking for suggestions from workers

    (c) Understanding employees through Maslows Hierarchy of Needs

    TOTAL QUALITY MANAGEMENT

    Total Quality Management (TQM) is defined as an integrated

    approach in delighting the Customer (both internal and external) by meeting their

    expectations on continuous basis, through everyone involved with the organisation, working on

    continuous improvement alongwith proper problem solving methodology.

    The term Customer refers to all those whom we supply products, service etc. Apart from ultimate

    users, retailers, stockists etc are external customers wheras departments within the company areinternal customers to each other.

    Eg Production department is customer to Purchase department and supplier to Sales and

    Dispatch department.

    TOTAL QUALITY MANAGEMENT

    Quality is defined as :-

    1. Quality is fitness for use Lays emphasis on Customer. Customers may put product or

    service to multiple use which manufacturer may not have intended.

    2. Quality is establishing Standards and Specifications Laying down standards and

    specifications for products and services offered is very important.

    3. Quality is conformance to standards Standards laid down have to be conformed to

    TOTAL QUALITY MANAGEMENT

    Customer satisfaction is unique. Conformance to 99.9% standards maintained in the product

    may not rise customer satisfaction to 99.9% proportionately. Only when Conformance reaches to

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    100%, customer satisfaction jumps to 100%. Customer DELIGHT means gaining Customer

    satisfaction to 100%.

    TQM means Meeting the agreed requirements of the Customer at the LOWEST COST, FIRST

    TIME AND EVERY TIME. First time and every time means without rework or rejection. TQM is not

    a ONE TIME ACTIVITY but has to be pursued by all the employees of the organisation continuously.

    TOTAL QUALITY MANAGEMENT

    A customer needs three things Quality, Price and Delivery (QCD). There need not be a tradeoff

    between Quality and Cost. Costs go up when one blindly raises the standards and specifications of

    the products without analyzing whether it is adding proportional value to the product in eyes of

    the Customer. Eg Gold car.

    QFD Matrix helps in designing the product that is oriented towards customer requirements.

    TOTAL QUALITY MANAGEMENT

    QUALITY FUNCTION DEPLOYMENT. It is a technique to assure that the product is designed and

    manufactured to exceed the customer expectations. It utilizes customer requirements,

    engineering capabilities and competitive analysis from customer and technical view point. It

    integrates product requirement with product development. It shows interrelation between

    engineering requirements and market tests. Helps tell design team on all issues it should focus on.

    TOTAL QUALITY MANAGEMENT

    QUALITY FUNCTION DEPLOYMENT. All the information is summarized in a matrix called House of

    Quality. It consists of :-

    (a) WHAT Specifies voice of customer in terms of requirements to be satisfied. These are

    termed as Primary, Secondary and Tertiary and ranked as per relative importance.

    (b) HOW Answers as to HOW customer requirements will be fulfilled.

    (c) RELATIONSHIP MATRIX - Joins WHAT and HOW rooms. It gives relationship between

    engineering design and voice of the customer