Strategic Ch5

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    Strategies in Action

    Ch 5 -1

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    Strategy importance as managers see:

    Because were making bigger bets in investments in

    technology, we cant afford to spend a whole lot ofmoney in one direction and then find out five

    years later it was the a wrong direction

    Ch 5 -2

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    Ch 5 -3

    Long-Term Objectives

    Strategies: represent the actions to be taken to accomplish long- term

    objectives.

    Long term objective: represent the results expected from

    pursuing certain strategies.

    Objective must be:

    Quantifiable Measurable

    Realistic Understandable

    Challenging Hierarchical

    Obtainable Congruent

    Timeline

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    Ch 5 -4

    Varying Performance Measures byOrganizational Level

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    Ch 5 -5

    Importance of clear and well communicated objective:

    1. Help stakeholders understand their role in an organization future

    2. Provide a basis for consistent decision making by managers

    whose values and attitudes differ

    3. Minimize potential conflicts

    4. Set organizational priorities

    5. Standards by which individuals, groups, departments, and entire

    organization can be evaluated.

    6. Provide direction and allow organizational synergy.

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    Ch 5 -6

    Financial vs. Strategic Objectives

    Financial Objectives: include those associated with growth

    in:

    Growth in revenues Growth in earnings

    Higher dividends Higher profit margins

    Higher earnings per share Improved cash flow

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    Strategic objectives includes things such as:

    Ch 5 -7

    Larger Market Share Quicker on time delivery than rivals

    Achieving technological leadership Lower cost than rivals

    Higher product quality than rivals Wider geographic coverage than rivals

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    Ch 5 -8

    Not Managing by Objective

    Managing by Extrapolation If it isn't broke, dont fix it.

    Managing by Crisis The true measure of a good

    strategist is the ability to fix problems

    Managing by Subjective Do your own thing, the best

    way you know how.

    Managing by Hope The future is full of uncertainty and

    if first you dont succeed, then you mayon the second or

    third try.

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    Ch 5 -9

    The Balanced Scorecard

    Robert Kaplan & David Norton , 1993

    Strategy evaluation & control technique

    Balance financial measures with nonfinancial measures

    Balance shareholder objectives with customer &

    operational objectives

    Contains a carefully chosen combination of strategic and

    financial objectives tailored to the org. .

    It consistent with TQM and CIM

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    Ch 5 -10

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    Ch 5 -11

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    Ch 5 -12

    Types of Strategies

    Operational Level

    Functional Level

    Division Level

    CorpLevelA Large Company

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    Ch 5 -13

    Strategy making is not a task for top executives,middle and lower- level managers too must beinvolved in the strategic planning process to theextent possible.

    Many if not most organizations simultaneouslypursue a combination of two or more strategies,but not combination strategy can be

    exceptionally risky is carried too far.

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    Ch 5 -14

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    Ch 5 -15

    Types of Strategies

    VerticalIntegration

    Strategies

    Forward

    Integration

    BackwardIntegration

    Horizontal

    Integration

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    Forward Integration

    Involve gaining ownership or increased control overdistributors or retailers. Increasing numbers ofmanufacturers. (Suppliers) are pursuing a forwardintegration strategy by establishing web sites todirectly sell products to customers.

    An effective means of forward integration isFranchising, which is a form of business organization

    in which a firm already has a successful product orservice (the franchisor) enters into a continuingcontractual relationship with other businesses(franchisees) operating under the franchisor's trade

    name and usually with the franchisor's guidance, inexchan e for a fee.Ch 5 -16

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    When implementing forward integrationmay be effective?!

    Current distributors expensive or unreliable

    Availability of quality distributors limited

    Firm competing in industry expected to grow markedly

    Firm has both capital & HR to manage new business ofdistribution

    Current distributors have high profit margins

    Ch 5 -17

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    Backward Integration

    Refers to a strategy of seeking ownership orincreased control of a firms suppliers.

    This strategy can be especially appropriate when a

    firms current suppliers are unreliable, too costly, orcannot meet the firms need.

    Ch 5 -18

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    When implementing backward integrationmay be effective?!

    Current suppliers expensive or unreliable

    # of suppliers is small; # of competitors is large

    High growth in industry sector Firm has both capital & HR to manage new business

    Stable prices are important

    Current suppliers have high profit margins

    Ch 5 -19

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    Horizontal integration

    Refers to a strategy of seeking ownership of orincreased control over a firms competitors.

    One of the most significant trends in strategic

    management today is the increased use of horizontalintegration as a strategy.

    Mergers, acquisitions, and takeovers.

    Ch 5 -20

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    When implementing horizontal integrationmay be effective?!

    Gain monopolistic characteristics w/o federal governmentchallenge

    Competes in growing industry Increased economies of scale major competitive

    advantages

    Faltering due to lack of managerial expertise or need for

    particular resource

    Ch 5 -21

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    Ch 5 -22

    Types of Strategies

    IntensiveStrategies

    Market

    Penetration

    MarketDevelopment

    Product

    Development

    It require intensive from theorganization

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    Ch 5 -23

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    Market Penetration

    It seek to increase market share for present productsor services in present market through greatermarketing effort.

    It includes increasing number of salespersons,increasing in advertising, offering sales promotions,and increasing publicity.

    Ch 5 -24

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    When to use market penetration?!

    Current markets not saturated

    Usage rate of present customers can beincreased significantly

    Shares of competitors declining; industry salesincreasing

    Increased economies of scale providemajor competitive advantage

    Ch 5 -25

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    Market Development

    Involves introducing present products or servicesinto new geographic areas

    When implementing market development?

    New channels of distribution reliable, inexpensive,good quality

    Firm is successful at what it does

    Untapped/unsaturated markets

    Excess production capacity

    Basic industry rapidly becoming global

    Ch 5 -26

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    Product Development

    It is the strategy that seeks increased sales byimproving or modifying present products or services.Its entails large R&D expenditures.

    Ch 5 -27

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    When implementing market development?

    Products in maturity stage of life cycle

    Industry characterized by rapid technologicaldevelopment

    Competitors offer better-quality products atcomparable prices

    Compete in high-growth industry

    Strong R&D capabilities

    Ch 5 -28

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    Ch 5 -29

    Types of Strategies

    DiversificationStrategies

    RelatedDiversification

    UnrelatedDiversification

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    Diversification Strategies:

    A collection of businesses under one corporateumbrella

    Related When their value chains possescompetitively valuable cross-business strategic fits

    Unrelated When their value chains are so dissimilarthat no competitively valuable cross-business

    relationships exist

    Ch 5 -30

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    Related Diversification Preferred ToCapitalize on:

    Transferring competitively valuable expertise

    Combining the related activities of separatebusinesses into a single operation to lower costs

    Exploiting common use of a well-known brand name Cross-business collaboration to create competitively

    valuable resource strengths and capabilities

    Ch 5 -31

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    Related Diversification May be EffectiveWhen:

    An organization competes in a no-growth or aslow growth industry

    Adding new, but related, products would

    significantly enhance the sales of currentproducts

    New, but related products could be offered athighly competitive prices

    New, but related, products have seasonal saleslevels that counterbalance an organizations

    existing peaks and valleys

    An organizations products are currently in the

    declining stage of the products life cycle Ch 5 -32

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    Diversification Strategies Less Popular --

    More difficult to manage divers business activities

    However; the greatest risk of being in a single industryis having all your eggs in one basket

    When Diversification can be effective?

    Declining annual sales & profits

    Capital & managerial ability to compete in newindustry

    Financial synergy between acquired and acquiringfirms

    Current markets for present products - saturated

    Ch 5 -33

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    Unrelated Diversification

    Business tend to be unrelated when their valuechains are so dissimilar that no competitive valuablecross- business relationships exist.

    Ch 5 -34

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    Ch 5 -35

    Types of Strategies

    DefensiveStrategies

    Retrenchment

    Divestiture

    Liquidation

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    Retrenchment

    Occurs when an organizations regroups through costand asset reduction to reverse declining sales andprofits.

    Ch 5 -36

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    Retrenchment Strategies Guidelines --

    Failed to meet objectives & goals consistency; hasdistinctive competencies

    Firm is one of weaker competitors

    Inefficiency, low profitability, poor employee morale

    ,pressure for stockholders Strategic managers have failed

    Rapid growth in size; major internal reorganizationnecessary

    Ch 5 -37

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    Divestiture Strategies

    Selling a division or part of an organization

    Divestiture Strategies Guidelines --

    Retrenchment failed to attain improvements

    Division needs more resources than are

    available Division responsible for firms overall

    poor performance

    Division is a miss -fit with organization

    Large amount of cash is needed and cannotbe raised through other sources

    Ch 5 -38

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    Liquidation Strategies

    Companys assets, in parts, fortheirtangible worth Selling

    Liquidation Strategies Guidelines -- Retrenchment & divestiture failed

    Only alternative is bankruptcy

    Minimize stockholder loss by selling firms

    assets

    Ch 5 -39

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    Ch 5 -40

    Michael Porters Generic Strategies

    Cost Leadership Strategies

    (Low-Cost & Best-Value)

    DifferentiationStrategies

    Focus Strategies

    (Low-Cost Focus &Best-Value Focus)

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    Generic Strategies

    Cost Leadership Strategies: focuses on producing

    standardized product or services at very low price per unit for

    consumer who are price sensitive.

    2 alternative type:-

    Type (1): Low cost strategy: offer product/service at the

    lowest the price available on the market to a wide range of

    customer.

    Type(2): Best value strategy: offer product/ service to a wideCh5-41

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    Cost leader ship must be Pursued inconjunction with differentiation.

    A number of cost elements affect the

    relative attractiveness of genericstrategies:

    Economies or diseconomies of scale

    Capacity utilization achieved

    Linkages with suppliers

    Learning & experience curve effect

    Ch 5 -42

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    Low Cost Producer Advantages:

    Market of many price-sensitive buyers

    Few ways of achieving product differentiation

    Buyers not sensitive to brand name

    differences Large number of buyers with bargaining

    power

    It must gain a competitive advantage which it should bedifficult to imitate, rare, not easily substitutable

    Ch5-43

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    Risk of pursuing cost leader ship:

    1.may rivals imitate the strategy

    2.technological breakthrough in the industry may

    make the strategy ineffective.

    3.buyer interest may swing to other

    differentiating features besides price.

    Ch 5 -44

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    Differentiation Strategies type (3) : produce product/service considered unique industry wide directed toconsumer who are price insensitive .

    It can mean:

    Greater product flexibility

    Greater compatibility

    Lower costs

    Improved service

    Greater convenience

    More featuresCh5-45

    Generic Strategies

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    Differentiation Strategies

    It should be after a careful study of buyers needs and

    preferences.

    Allow firm to charge higher price.

    Gain customer loyalty.

    It must be a strong coordination between the R&D and

    the marketing function.

    The most effective differentiation bases is when it is

    hard or expensive for rivals to imitate. Ch5-46

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    Differentiation Strategies

    Can be effective under these condition:

    1) When there are many ways to differentiate the

    product/service, and many buyers perceive thesedifferences as having value.

    2) When buyers need and uses are diverse.

    3) When few rivals firm are following the similar

    differentiation .4) When technological change is growing fast and

    the competion revolves around rapidly.

    Ch 5 -47

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    Generic Strategies

    Focus Strategies: producing product or services thatfulfill needs a small group of customer (niche)

    depend on: Industry segment of sufficient size

    Good growth potential

    Not crucial to success of major competitors

    Ch5-48

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    Focus strategy

    2 Alternative type:

    1) type (4): Low cost focus.

    2) type (5): Best value focus.

    Ch 5 -49

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    Generic Strategies

    Focus Strategies

    Consumers have distinctive preferences

    Rival firms not attempting to specialize in the sametarget segment

    Fred R. DavidPrentice Hall

    Ch5-50

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    Focus strategy Can be attractive under these condition:

    1) When the target niche is large, profitable and

    growing.

    2) When rivals do not consider the niche to be

    crucial to their successes. Or consider it too

    costly or difficult to specialized in to meet the

    need of niche

    3) Many Different niche and segment.

    Ch 5 -51

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    Ch 5 -52

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    Ch 5 -53

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    Means for achieving strategies:

    Joint venture/partnering: Occurs when two company or more form a

    temporary partnership for the purpose ofcapitalizing on some oppurtunity.

    cooperative arrangement such as:

    1.Shared equity ownership in the new

    entity2.Cross distribution agreement

    3.R&D partnership

    4.Cross manufacturing agreementCh 5 -54

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    Joint venturing and partnering are being used

    increasingly because they allow companies to improve

    communication and networking

    reasons that cause joint venture to fail:

    1) Managers are not involved in operating venture.2) Venture may benefit the partnering companies but

    may not benefit the customers.

    3) May not be supported equally by both partner the

    problem will arise.4) The venture may begin to compete more with one of

    the partner than the other.

    Ch 5 -55

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    Guidelines for joint venture:-

    1.When a privately owned org. is forming a joint

    venture with a publicly owned org. there aresome adv. Of being held such as access tostock issuance as a resource of capital.

    2.When two or more smaller firm have trouble

    competing with a large firm.3.When there is a need to quickly introduce a new

    technology.

    4.When the distinct competences of 2 or more

    firm complement each other.

    5.When some project is potentially very profitablebut require over whelming resource and risk.

    Ch 5 -56

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    Merger / acquisition:

    merger : when two org. of about equal size unite

    to form one enterprise.

    Acquisition : when a large org. purchases asmaller firm.

    When merger or acquisition are not desired byboth parties it is called hostile takeover

    If the acquisition is desired it is called friendly

    mergeCh 5 -57

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    Factors encouraging companies to merge:

    Deregulation

    Technological change

    Excess capacity

    Inability to boost profit through increasing price

    Depressed stock market

    The need to gain economies of scale.

    Ch 5 -58

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    Factors encouraging companies to acquisition:

    Increased market power

    Reduce entry barriers

    Reduced cost of new product development

    Increased spread of products to market

    Increased diversification

    Avoiding of excessive competition

    Opportunity to learn and develop new

    capabilitiesCh 5 -59

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    reasons that cause Merger &acquisition tofail:

    1. Integration difficulties

    2. Inadequate evaluation of target

    3. Large or extraordinary dept

    4. Inability to achieve synergy5. Too much diversification

    6. Mangers overly focus on acquisition

    7. Different to integrate different organizationalcultures

    8. Reduced employee moral due to layoff and

    relocation

    Ch 5 -60

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    reasons for Merger &acquisition:

    1. To provide improved capacity utilization

    2. To make better use of the existing sales force

    3. To reduce managerial staff

    4. To gain economies of scale5. To smooth out seasonal trend in sales

    6. To gain access to new supplier, distributer,customer , products, and creditors

    7. To gain new technology

    8. To reduce tax obligation

    Ch 5 -61

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    Ch 5 -62

    First Mover Advantages

    Benefits a firm may achieve by entering a newmarket or developing a new product or service priorto rival firms

    Some advantage of being first mover:

    Securing access to rare resource

    gaining new knowledge of key factors and issues

    Carving out market share and position that is easily

    to defend and costly for rivals.

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    When being first mover you must awareabout:

    1.Build firm image and reputation with buyers

    2.Produce cost adv. Over rivals

    3.Create strongly loyal customer

    4.Make imitation by rival unlikely

    Ch 5 -63

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    Ch 5 -64

    Outsourcing

    is a rabidly growing new business

    Companies taking over the functional operations

    of other firms

    Such as: HR, Information System, accounting,customer service, and marketing.

    Business-Process Outsourcing(BPO)

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    Companies choose to outsource their function forseveral reasons:

    1. Less expensive2. Allow the firm to focus on its corebusinesses

    3. Enables firm to provide better services

    4. The strategy allow firms to align it self withbest in world suppliers who focus on

    performing special tasks

    5. Provide firm flexibility should customerneeds shift unexpectedly

    6. Allow firm to focus on other internal valuechain activities critical to sustaining competitive

    adv.Ch 5 -65

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    Strategic Management in Nonprofit andGovernmental Organizations

    Educational Institutions

    Medical OrganizationsGovernmental Agencies and Departments