Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide...

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Strategic Business Plan Department of Water Resources Gwinnett County Department of Water Resources g w i n n e t t c o u n t y

Transcript of Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide...

Page 1: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

Strategic Business

PlanDepartment of Water Resources

Gwinnett County Department of Water Resources

g w i n n e t t c o u n t y

Page 2: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

A Message from the Director

The Department of Water Resources’ Strategic Business Plan defines the

vision, mission, values and goalsfor our organization and our

overall business strategy

Our fundamental roleis to protect public health

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S StrengthsTriple AAA RatingCredibility with Regulatory AgenciesBusiness Focused OrganizationIndustry LeaderDedicated, Loyal Staff with Dependable KnowledgeCapacity

W WeaknessesMaturing Infrastructure / Funding Rehabilitation NeedsDebt ServiceLimited Resources for Training and Skill DevelopmentLimited Resources for Public Outreach

T ThreatsIncreasing Cost of Operations and MaintenanceWeather ExtremesLoss of RevenueWater WarsOverall Economic Environment

O OpportunitiesImprove Public OutreachContinue Developing Asset / Data IntegrationSustainable EnterpriseEnvironmental Mitigation BankingContinue to Reduce Costs and Improve Performance

S W O T Analysis Results

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Threat

On July 17, 2009, in U.S. District Court, JudgeMagnuson ruled the U.S.Army Corps of Engineersfailed to comply with itsstatutory obligations andwater supply is not anauthorized purpose of Lake Lanier.

The Court stayedPhase I of the litigationfor 3 years to allowparties to obtainCongress’s approval forthe operational changesthe water supplyproviders request.

S W O T

WHAT WAS THE RULING WHAT DOES IT MEAN

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Threat

Act and support the Georgia 4-pronged strategy:

• Gwinnett Appeal• Strongly lobby our Congressional Delegation• Support negotiations between the 3 states• Explore alternatives of contingency planning

The Court recognizes it will take time to secure the required Congressional authorization and that municipalities cannot suddenly end their reliance on that water.

S W O T WHAT ARE YOU GOING TO DO

DOES IT IMPACT YOUR FINANCIAL PLANNING

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– We will intensify pressure on Congress– We will seek relief through the courts at

whatever level of appeal we need to– We would file injunctions to continue to

operate the water system for the sake of public health and fire protection

Threat S W O T

But … what if …

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Water Resources

Core Services

core services

WATER

STORMWATER

SEWER

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Strategic Objectives

Unified PlanEconomic

Developmentand

Fiscal Health

DWRMaintain

InfrastructureStability

Unified PlanFoster

Redevelopment

DWRProvide Adequate

Water Supply

unified plan

Rehabilitation and Replacement

Lowest Life Cycle Costs

Tolerable Risks and Level of Service

Increase Conservation, Reuse and Efficiency

Maximize Returns to River Basins

Protect Water Quality

Page 9: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

Core Services

Objectives

Watercore services

WATER

IncreaseService

Reliability

ImproveCustomer

Service

EnsureFinancialViability

Operatethe Dept

UsingSound

BusinessPractices

ImproveAsset

Knowledge

EnsureWater

Adequacy

IncreaseKnowledge

andSkills

Page 10: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

core services2009 Scorecard

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Core Services

Objectives

core servicesSewer

SEWER

Increase Service

Reliability

Improve Customer

Service

Ensure Financial Viability

Operate the Dept Using

Sound Business Practices

Improve Asset

Knowledge

Increase Knowledge

and Skills

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core services2009 Scorecard

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The Collections SAMP

Consistent in our overflow response

Consistent in our procedures, including sampling and clean-up

Conduct proper notification, reporting and documentation of SSO’s.

Strategic Asset Management Plan

core services SewerImprove Asset Knowledge

Page 14: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

Core Services

Objectives

core servicesStormwater

STORMWATER

ProvideEffective

CustomerService

ProtectWaterQuality

EnhancePublicSafety

Operatethe Dept

UsingSound

BusinessPractices

IncreaseService

Reliability

ImproveAsset

Knowledge

IncreaseKnowledge

andSkills

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core services2009 Scorecard

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core servicesStormwater

Improve Asset Knowledge

Prioritize Maintenance

Research Alternative Pipe Materials and No-Dig Rehabilitation Technologies

Develop Decision Tree to Guide Rehabilitation Decisions

Implement New Data Management Software

Stormwater Assets

County-Owned Pipe

1,313 Miles

79% Metal Pipe

1,006 Miles

19% RCP Pipe

242 Miles

Metal Pipe Begins to Fail at 20 Yrs

300 Miles of Pipe Older than 20 Yrs

Need $420M over next 20 Yrs

Current Spending Level $10M / Yr

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StakeholderUnderstandingand Support

WaterResourceAdequacy

CommunitySustainability

OperationalResiliency

InfrastructureStability

FinancialViability

OperationalOptimization

Employee andLeadership

Development

CustomerSatisfaction

Product Quality

EffectiveUtility

Management

2010 Objectives

The Ten Attributes of Effectively Managed Water and Wastewater Utilities“Charting a course for wise management of water systems and precious water resources.”

Benjamin H. Grumbles, U.S. Environmental Protection Agency

core services

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2010 Budget Summary

water resources

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cost reductions DWR Initiatives

SavingsElectricity Costs

Rate Adjustments $0.5Off Peak Processing $0.7

Chemical CostsAlternative, less expensive Chemicals $0.1

Fleet CostsParking Vehicles / Savings on Fuel $0.6

Total 2009 Savings $1.9

2010

* In millionsFuel Cost Savings Initiatives:Backhoes Only when NeededWorking in Zones / Service AreasRight Size VehicleReduced Fleet Size 10%

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DWR Initiativesrevenue enhancements

* In millions

2010 Added Revenue

Water Rate $8.5

Water Base Rate 0.7

Multi-Family Base Rate 0.1

Sewer Rate 8.0

Sewer Base Rate 8.7

Tiered Conservation Rate 1.2

Irrigation Rate 1.8

Leak Adjustment Elimination 1.0

Total 2010 Impact $30.0

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2010 2009 2008 2007Budget Budget Actual Actual

RevenueWater 139,189 130,175 122,839 127,256Sewer 97,592 83,241 70,796 77,576Other Fees/Charges 573 505 1,392 3,115SDC's 9,000 2,800 9,111 20,745Total Revenue 246,354 216,721 1 204,138 228,692

Operating ExpensesWater Production 17,951 17,084 19,128 15,715Water Reclamation 38,247 37,545 35,498 34,746Field Operations 19,660 19,307 15,108 16,691Eng/Constr/Infrastructure Support 6,547 7,819 7,304 6,941Business Services 22,826 2 19,169 19,624 17,336Total Operating Exp. 105,231 100,924 96,662 91,429

Debt Service 89,657 70,097 62,825 60,344

Transfer to R&E 51,466 45,700 25,799 45,000

Total Expenses 246,354 216,721 185,286 196,773

budget plan Water & Sewer

1 2009 Operating revenue does not include $19.2M additional transfer to R & E from 20082 Increase in Dept. Admin Op Ex is related to $2.1M additional OPEB contribution and legal fees now being paid out of operating instead of capital.

* In thousands

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2010 2009 2008 2007Budget Budget Actual Actual

RevenueStorm Water Fees 29,500 31,200 23,888 15,822Other Fees/Charges 70 75 117 78Total Revenue 29,570 31,275 24,005 15,900

Operating ExpensesPrograms 7,280 6,890 5,032 4,731Maintenance 2,426 2,777 2,054 2,018Planning/Permitting 645 759 924 627Total Operating Exp. 10,351 10,426 8,010 7,376

Debt Service - GEFA 344

Transfer to R&E 18,691 21,004 13,946 8,257

Total Expenses 29,386 31,430 21,956 15,633

budget planStormwater

* In thousands

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2010 2009 2008 2007Budget Budget Actual Actual

Water Production 90 89 86 86Water Reclamation 157 157 174 173Field Operations 135 154 136 147Eng/Constr/Infrastructure Support 56 56 58 53Business Services 101 96 109 95

Total Authorized 539 552 563 554

2010 2009 2008 2007Budget Budget Actual Actual

Operations 20 20 21 18Programs 40 40 39 38

Total Authorized 60 60 60 56

599 612 623 610

budget plan StaffingWater & Sewer

Stormwater

DWR Total Authorized

Page 24: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

2010 Capital Budget

water resources

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capital budget 2010

SummaryWater & Sewer

2010 2011 2012 2013 2014 2015Budget Budget Budget Budget Budget Budget

Sources of Funds2008 Bonds2009 Bonds 76,185,591GEFA/Stimulus 5,783,194Internal Funding 44,621,527 84,560,738 78,174,635 87,714,065 97,983,601 115,000,324Total Source 126,590,313 84,560,738 78,174,635 87,714,065 97,983,601 115,000,324

Use of FundsWater Treatment 1,100,000 4,800,000 5,450,000 3,200,000 1,200,000 1,200,000Water Distribution 7,490,000 8,710,000 8,420,000 9,385,000 8,050,000 8,000,000Wastewater Treatment 88,510,075 36,183,339 8,868,615 29,600,000 26,200,000 29,700,000Wastewater Collection 10,204,771 11,902,310 15,685,000 12,250,000 23,300,000 9,225,000General Plant 14,285,467 17,965,089 34,751,020 28,279,065 34,233,601 61,875,324Utility Relocation 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000Total Use 126,590,313 84,560,738 78,174,635 87,714,065 97,983,601 115,000,324

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0 5 10

Regulatory Driven/Mandated 0 5 10

Revenue Enhancement/Cost Containment 0 5 10

Reduced Performance Risks/Enhanced Reliability 0 5 10

Enhanced Public and Workforce Safety/Health

0 5 10

Contributes to Compliance Required for Compliance

Cost/Benefit Ratio > 1 Cost/Benefit Ratio < 1 Cost /Benefit Ratio < 0.5

No relationship to reduced performance risk reduction

Moderate risk reduction/enhanced reliability Strong risk reduction/ enhanced reliability

No net environmental benefit

Enhances public/workforce health & safety

Significantly reduces greenhouse gas emission or waste or conserves energy

Customer Service Benefits

No Identified Benefits Addresses Occasional Complaint and Limited # of Customers or Moderate

Enhancement to Existing Service

Addresses Multiple Complaints/ Larger # of Customers or Provides Significant

Enhancement to Service

0 5 10

Supporting Growth and Economic Development in Conformance with Approved Master Plans

No support for economic development Related to economic development Essential to Economic Development

0 5 10

Enhanced Stakeholder Confidence

No Improvement Moderate Enhancement Strong Improvement

0 5 10Improve Existing Asset Knowledge and Decision Making

No association w asset knowledge/decision making

Greatly improves relevant asset knowledge/decision making

No Regulatory Driver

Moderate improvement in asset knowledge/decision making

Environmental Sustainability/Stewardship

0 5 10No relationship to safety/health

Moderately reduces waste, reduces greenhouse gas emissions or conserves energy

Eliminates health & safety risk

• Process SOG and Workflow

• All Areas Represented

• Presentations toCIP Committee

• Weighted Criteria

• Final Ranking

• Focus Resources to theMost Critical Needs

CIP prioritization 2010

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capital budget 2010

TrendWater & Sewer

2008 2009 2010 2011 2012 2013 2014 2015Budget Budget Budget Budget Budget Budget Budget Budget Total

2008 CIP Plan 298,008,334 206,675,001 161,842,136 143,695,696 160,711,039 153,674,351 1,124,606,557

2009 CIP Plan 199,784,411 126,589,806 84,561,071 78,174,968 90,714,065 112,983,601 692,807,922

2010 CIP Plan 126,590,313 84,560,738 78,174,635 87,714,065 97,983,601 115,000,324 590,023,676

Page 28: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

Yellow River Improvements Project

Construction Manager @ Risk

with engineering by: JJ&G/CH2MHill/PPI and CM by: Pizzagalli Construction Company

2010 Budget: Total $57,656,591

Project Description:Consolidate smaller WRF’s with high unit costs and replace their capacity at Yellow River for economy of scale. Yellow River: 14.5 MGD to 22 MGD. The facility will maintained and under operation during the construction. The treatment process (BNR / MBR) is the latest technology in water reclamation.

capital budget

June 2009

2010

Page 29: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

Yellow River WRFSeptember 23, 2009

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Yellow River WRFSeptember 23, 2009

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Yellow River WRFSeptember 23, 2009

Page 32: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept
Page 33: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept
Page 34: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

Crooked Creek WRF Improvements

with engineering by: Metcalf & Eddy | AECOM in association with

Gresham Smith & Partners

Project Description: Focus is on reliability and energy efficiency and preparation for a potential future expansion to 25 mgd. The Project includes improvements to the headworks, disinfection and solids handling facilities, and a new influent pump station.

2010 Budget: Total

$23,225,000

capital budget 2010

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capital budget 2010

SummaryStormwater

2010 2011 2012 2013 2014 2015Budget Budget Budget Budget Budget Budget

Sources of FundsGEFAGrants 4,646,011Internal Funding 25,041,225 18,935,709 19,082,605 19,246,737 20,036,535 20,246,346Total Source 29,687,236 18,935,709 19,082,605 19,246,737 20,036,535 20,246,346

Use of FundsStorm Drainage Improvements 14,083,537 14,844,889 15,094,786 17,846,334 18,649,465 18,904,108Watershed Improvements 2,900,249 600,000 600,000 600,000 600,000 600,000Dam Rehabilitation 4,750,373 45,000 45,000 45,000 45,000 45,000General Plant 7,953,078 3,445,820 3,342,820 755,404 742,070 697,238Total Use 29,687,236 18,935,709 19,082,605 19,246,737 20,036,535 20,246,346

Page 36: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

capital budget 2010 Dam Upgrade and Rehabilitation 15 major watershed dams11 completed4 under design / construction Expect to be complete -

2011

Remaining Cost$5M

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Collins Hill ParkSeptember 23, 2009

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Channings LakeSeptember 23, 2009

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capital budget Debt Debt Service

bonds plus GEFA

0

20000

40000

60000

80000

100000

120000

2008 2010 2012 2014 2016 2018 2020 2022 2024 2026 2028 2030

New, per proforma

Existing, including future GEFA

Rating AgenciesOctober 2, 2009

PricingOctober 7, 2009

Maintain debt coverage +1.5

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0.00

20.00

40.00

60.00

80.00

100.00

120.00

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

200720082009

Water Production trend

In MGD, through September 21, 2009

Page 41: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

The Transition

Reduce CIP from $1.1B to $590M51% reductionShift from new construction to maintaining infrastructure

summary

Cost reduction initiatives in 2009$1.9M

Page 42: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

The Transitionsummary

Wastewater Consolidation Continues Reduction of 20 positions

Propose reducing another 10 positions by 2011

W & S Rate ResolutionApproved March 2009Commitment to Final Debt Offering• Rating Agencies October 2, 2009• Competitive Pricing October 7, 2009

Page 43: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

The Transitionsummary

Supports our 2010 Budget TargetsSupports Debt ServiceSupports Pay-As-You-GoSupports Operating Expense Levels

Page 44: Strategic Business Plan Department of Water Resources€¦ · Stormwater. STORM WATER. Provide Effective Customer Service Protect Water Quality Enhance Public Safety Operate the Dept

Questions ?

strategic business plan

Department of Water Resources