StrataCom ~ Cherwell Expert Care · Consider the Expert Care Package from StrataCom • Tool...

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© 2012 StrataCom, Inc. All Rights Reserved. This document and the information contained herein is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of StrataCom, Inc. Are your developers and administrators overwhelmed by demands from the business? Are you interested in improving your Cherwell tool and processes but internal resources are too busy? Do you want to see real results from the additional features of upgrading to a new version? Growing and maintaining Cherwell-specific expertise takes time...and money. Choose StrataCom and save both. Our certified staff has all the ITSM expertise you need. Consider our managed services offering. Consider the Expert Care Package from StrataCom Tool Configuration Construction and Generation of Reports and Dashboards New Module Planning and Implementation Day to Day Administration Gathering Requirements and Building Solutions General Consulting Services for Cherwell Service Management Benefits Lower Total Cost of Ownership (TCO) Increased IT Budget Flexibility Dedicated Team of Certified Administrators No Training Costs No Certification Costs No Employee Turnover Complex Questions or Issues are met with a high level of expertise Problems Solved Other IT projects require funding IT staff and resources are needed for other projects Difficulty upgrading such a customized system Difficulty training and retaining ITSM experts Maintaining the system seems to cumbersome Plans start at 10 hours per week. Contact us today to discuss a personalized option for your team. Cherwell CSM & CAM Micro Focus/Legacy HPE ITSM BMC Remedy Contact Us Laura Walker Business Development 719-581-7699 [email protected] Www.stratacominc.com “StrataCom’s business model revolves around one core concept: De- liver the Best Solutions. As a company, we suc- ceed by providing graceful and workable solutions for technolo- gy’s most difficult chal- lenges.”

Transcript of StrataCom ~ Cherwell Expert Care · Consider the Expert Care Package from StrataCom • Tool...

Page 1: StrataCom ~ Cherwell Expert Care · Consider the Expert Care Package from StrataCom • Tool Configuration • Construction and Generation of Reports and Dashboards ... As a company,

© 2012 StrataCom, Inc. All Rights Reserved. This document and the information contained herein is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of StrataCom, Inc.

Are your developers and administrators overwhelmed by demands from the business? Are you interested in improving your Cherwell tool and processes but internal resources are too busy? Do you want to see real results from the additional features of upgrading to a new version? Growing and maintaining Cherwell-specific expertise takes time...and money. Choose StrataCom and save both. Our certified staff has all the ITSM expertise you need. Consider our managed services offering. Consider the Expert Care Package from StrataCom

• Tool Configuration

• Construction and Generation of Reports and Dashboards

• New Module Planning and Implementation

• Day to Day Administration

• Gathering Requirements and Building Solutions

• General Consulting Services for Cherwell Service Management Benefits

• Lower Total Cost of Ownership (TCO)

• Increased IT Budget Flexibility

• Dedicated Team of Certified Administrators

• No Training Costs

• No Certification Costs

• No Employee Turnover

• Complex Questions or Issues are met with a high level of expertise

Problems Solved • Other IT projects require funding

• IT staff and resources are needed for other projects

• Difficulty upgrading such a customized system

• Difficulty training and retaining ITSM experts

• Maintaining the system seems to cumbersome

Plans start at 10 hours per week. Contact us today to discuss a personalized option for your team.

• Cherwell CSM & CAM

• Micro Focus/Legacy HPE ITSM • BMC Remedy

Contact Us

Laura Walker

Business Development

719-581-7699

[email protected]

Www.stratacominc.com

“StrataCom’s business

model revolves around

one core concept: De-

liver the Best Solutions.

As a company, we suc-

ceed by providing

graceful and workable

solutions for technolo-

gy’s most difficult chal-

lenges.”