@jezhumble continuous delivery nyc

16 january 2014

stop hiring devops experts (and start growing them)

hiring a devop

http://gun.io/blog/how-to-hire-devops/

devops

http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr

“the game has changed”

Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd

but what is the game?

“I’ll tell you EXACTLY what devops means.

Devops means giving a shit about your job enough to not pass the buck. Devops means giving a shit about your job enough to want to learn all the parts and not just your little world.

Developers need to understand infrastructure. Operations people need to understand code. People need to fucking work with each other and not just occupy space next to each other.”

John Vincent | @lusis | http://bit.ly/12DkRhf

you can’t just hire in cultural change

http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/

experimentation / improvisation

we grow systems and knowledge

trust

how well do we cultivate knowledge?

safe to fail

innovation culture

creating a “devops team”

training

buying tools

hiring people

not very effective

fragile

resilient

http://www.flickr.com/photos/scjody/4628723629/

antifragile

antifragile

"We acquire the strength we have overcome."

-- Ralph Waldo Emerson, The Conduct of Life

!

“From life's school of war: what does not kill me makes me stronger.”

-- Friedrich Nietzsche, Twilight of the Idols

high trust culture

Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27

cynefin

-- Dave Snowden

retrospective prime directive

“Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”

-- Norm Kerth

Dan Milstein | @danmil http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013

game days

simian army

http://diannemarsh.com

organizational change?

http://www.flickr.com/photos/rob_swystun/8098060445/

improvement kata

What obstacles are preventing you from reaching it? which one are you addressing now?

What is the target condition? (The challenge)

What is the actual condition now?

When can we go and see what we learned from taking that step?

What is your next step? (Start of PDCA cycle)

improvement kata

improvement kata

jesse’s rule

“don’t fight stupid, make more awesome”

Jesse Robbins, Co-founder, Opscode @jesserobbins

what does devops mean?

“when confronted with the question, ‘Are you a DevOps?’ I answered the only way I knew how. Someone was asking me not whether I was qualified to fill a role, but whether I believed in a movement. Whether flow was of the utmost importance. Whether communication was more important than silos. ‘Of course not, are you an Agile?’”

Dave Mangot | @davemangot | http://bit.ly/16YHqu3

innovation culture doesn’t punish failure

devops is a mindset, not a tool or a team or a role

innovation is in your culture, not a product

go forth and make awesome!

you can’t innovate with command and control

takeaways

resources

DLOQ: http://www.partnersforlearning.com/questions2.asp

Sahota, An Agile Adoption and Transformation Survival Guide http://www.infoq.com/minibooks/agile-adoption-transformation

Game Days: http://queue.acm.org/detail.cfm?id=2371297

Google DiRT: http://queue.acm.org/detail.cfm?id=2371516

Netflix culture: http://slideshare.net/reed2001/culture-1798664

BOOKS

Schneider, The Reengineering Alternative

Kotter, Leading Change

Taleb, Antifragile

questions@jezhumble | jez@thoughtworks.com http://continuousdelivery.com/

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