Presently  developing  the  Alba  Consultancy  Group  with  the  aim  of  establishing  an  indispensable  resource  for  the  foreign  language  education  sector  in  Vietnam.  Ultimately  aimed  at  franchising  throughout  the  region.    

   Provide  expert  Human  Resource  consultancy  to  all  stakeholders  within  the  industry  from  teaching  applicants  to  investors  and  

center  managers.  Establish  strategic  partnerships  to  support  government  objectives  and  legal  compliance.        

A  ‘One  Stop  Shop’  for  all  stakeholders  with  service  provision  being  developed  in  the  following  areas  of  business:      

Business  models  and  company  formation  packages  for  private  language  centers  All  non-­‐Kinancial  legal  compliance  training  workshops  

Teacher  recruitment  and  placement  service  Labour  Law  and  Trade  Union  Law  consultancy  for  all  foreign  teachers  

Immigration  and  Welfare  advice  for  prospective  teachers  UK  student  immigration  agency  

Overseas  student  advisors  for  UKAS  Cross-­‐cultural  organization  training  workshops  

 Anti-­‐Money  Laundering  Awareness  Training  

AML  Promotional  Campaigns  Capital  Asset  security  risk  assessment  

Bespoke  compliance  systems  development  and  training  Specialist  English  language  training  General  English  communication  

MAIN EMPLOYMENT BACKGROUND�

Trainee Planning Engineer working mostly on construction sites from office buildings to oil refinery’s - 2 years CAPE INDUSTRIES (CAPE CONTRACTS) �

�

Police Officer involved a wide range of reactive and proactive policing activity, �1 year career break to train as diving instructor and on conclusion returned to London to simply sign the resignation papers -11 years. �THE METROPOLITAN POLICE LONDON�

Master Scuba Diving Trainer & Underwater Video Production. Private business sole investor. I thought I had retired from the physical risk business, only to be presented with critical risk on a daily basis – 3 years�

English Language Teaching, Head Teacher/Director of Studies. ��Taught English and developed the academic curriculum 1.5 years. �SINGAPORE INTERNATIONAL �

TEACHING CONSULTANCY (SITC)

IN-DEEP IMAGES �

LANGUAGE LINK VIETNAM (LLV)

English Language Teaching, Center Management, Foreign Employee Human Resource Recruitment and Management. A dirty job but someone has to do it. One week you are lord of the jungle because you have done your duty when nobody else would have wished for the opportunity and the next week you are the Anti-Christ because your duty has affected the bottom line. Having the pay increases back-dated for the teaching staff 6 months, under serious protest, having made the management position of refusal untenable. Intense pressure, achieved a huge amount for the company’s overall benefit, made many friends and enemies, income acceptable, loved the job. - 6 years� �

•  ESL Education center start-up. �

•  Corporate Governance �

•  Labour and Trade Union Law compliance�

•  Represent parties in serious disciplinary hearings in consultation with grassroots trade union. �

Immigration and Work Permit matters�

Foreign Teacher recruitment outsourcing �

Anti-Money Laundering Consultancy �

�

�

" " " " " WORKSHOPS ON : Candidate Interview Techniques�

" " " " " " " Managing Recruitment Timelines�

$ $ $ $ $ $ Cross Cultural Workplace�

$ $ $ $ $ $ HR and company Revenue�

Organizational Management�

Benefits of Compliance�

Introduction to AML �

THE ALBA CONSULTANCY GROUP �DEVELOPING BUSINESS MANAGEMENT �

�

This slide, from the Alba promotion, displays the single most important thing for employers to remember when hiring

new staff. �����

TAKE IT SERIOUSLY. ��

NEVER FORGET IT. ��

RECOGNIZE AND REWARD ALL POSITIVE CONTRIBUTIONS. �

�LET PEOPLE GO IF THEY NEED TO GROW AND YOU

CAN’T PROVIDE THE OPPORTUNITY. THEY WILL

FOREVER REMAIN AN ASSET TO YOUR COMPANY �

It became very clear there was a major

imbalance between work and personal life that negatively impacted performance in both. �

�There is more to life

than work and in order to achieve the best

outcomes we have to � �

“GET THE RIGHT BALANCE”������

The slide was developed as a result of reflection on personal working habits and is featured in the Alba Consultancy promotional slideshow. �

“GET THE BALANCE RIGHT”�

LLV was the acronym for the name of the company where the imbalance led to dismissal. Although the imbalance was completely in their favour, no mitigation was considered when the dismissal was delivered. When developing the “Teachers Guide to Hanoi” it became apparent that “LLV” could also, very appropriately, represent both the “Labour Law of Vietnam” (LLV) and/or “Labour Law Villains”(LLV). ��There are several, different versions that display more or less information, in different sizes. If included as a logo, page background, or watermark in a document, it is intended to raise people’s awareness and highlight some majorly negative issues concerning companies compliance of the Vietnamese Labour Law and also with engagement of the judicial system, should employees take the only avenue currently available for recourse. �

This slide was produced in regards to the obligation on schools to protect the welfare of children from teachers, whose minimal

level background checks would not reveal whether or not they may

be considered a risk to the welfare of children. �

�Receiving ‘Enhanced Disclosure’ from the relevant authority takes

longer and costs more and therefore not welcomed by

commercial interests. �

All centers licensed to provide educational services, regardless of the laws that the ‘businesses’ were established under, have a number of responsibilities towards ensuring the protection and well-being of the children under their charge. ���Other than the British Council, who of course develop the policy on such systems, there are no other language center employers, the highest risk group, that provides any specific policy or staff instructions on the matter of child protection. �

DOCUMENTED ACHIEVEMENTS IN VIETNAM�

Overview of a wonderful adventure – Koh Samui Thailand �

TRANSFERRABLE SKILLS AND EXPERIENCE�

SEMI-SKILLED LABOUR � ASSISTANT PLANNING ENGINEER �

Work Independently & Part of a Team�Desire to Learn and Improve�Count Observe and Compile�Detail Oriented �Take Inventory�The importance of quality control �Patience and Determination �Use My Hands��

Work Independently�Safety Conscious�

Construct and Repair �Operate Construction Machinery�Utilize and maintain equipment�Responsible for others property�

Inspection Methods �Quality control Requirements �

Customer Service�Time Management and Meeting Deadlines�

POLICE OFFICER �

Work Independently & Part of a Team�Patient, Persuasive �

Confront or Counsel �Diplomatic, Speak Confidently in Public �

Insightful �Open-Minded, �

Flexible in Approach to Solutions� Self-Disciplined �

Proven Integrity, Dutiful� Respect and Direct Others�

Decisive Problem Solver � Understands the ‘Big Picture’�

Excellent Research and Planning skills� Responsible and Accountable. �

Achieves results under extreme pressure�

SKILLS AND EXPERIENCE�

SCUBA DIVING �BUSINESS OWNER �

ENGLISH AS FOREIGN LANGUAGE TEACHER � & DIRECTOR OF STUDIES � RECRUITMENT OFFICER MANAGER �

Customer Service Priority �Effective and Efficient Sales Delivery Time Management�Problem Solving �Cash Management�Budgeting and Profit Margins�Organize Groups�Work independently�Use complex technical equipment�Train others in their Use and Maintenance�Precision Orientated �Anticipate Needs and Potential Problems�Provide Innovative Solutions�Take Risks�Make decisions and take responsibility�

Work Independently�Excellent Communication Skills� Willing to Learn and Listen �

Teach � Remember Information �

Create and Develop New Ideas suited to �

Individual Learners needs� Design, Edit, Write Clearly�

Empowering Others� Expressive�

Work Independently & Part of a Team�Delegate�

Explain things to others� Mediate and Solve Problems�

Team Building � Self-Motivated �

Consideration of Others� Organize and Conduct Meetings�

Anticipate Needs �Develop Varying Systems �

to Meet Needs and Targets �Excellent verbal and written communication skills�

Delegate and Direct Others� Research and Develop suitable Training and �

Workshops �Internal and External Organization Compliance

Ensure Departmental and �Inter-Departmental Cohesion �

Competent in the use of both Microsoft and Mac mainstream software packages and a number of publishing packages including QUARK Express, Concept Draw and File-maker Pro. Quick to learn and utilize ‘Cloud’

based platforms and programmes such as those produced by ZOHO, ISSUU, BEHANCE. Fully able to utilize the potential of both social and professional networks such as Facebook and Linkedin. �

DOCUMENTED ACHIEVEMENTS IN VIETNAM�

Singapore International Teaching Consultancy (SITC) �Teacher and Head Teacher/Director of Studies Nov’03 - June’05 ��Introduced an effective Recruitment System to meet the needs of five branches in northern Vietnam. The system included appropriate local staff members in a monthly teacher selection process that included a panel interview and demonstration classes. A database of local candidates was maintained allowing candidates a second opportunity once they had gained some experience, also reducing advertising costs. ��Produced a comprehensive Teachers Handbook�Introduced IELTS curriculum to sales team�Introduced INSIDE OUT as core GE material, pacing guides and Placement Test & Examinations�Assisted in development of new teacher scheduling system�

Language Link Vietnam (LLV) �Teacher and Teacher Recruitment Officer �Teacher Recruitment and Welfare Manager �

1. Responsibility for four schools, one recruitment officer and two support staff. �2. Total establishment of teachers presently 130 and increasing 10-15% year on year if sales growth targets met. �3.  Maintain agreed selection criteria, place advertising, interview by phone, Skype, Online Video and in person. �4.  Ongoing oversight of foreign personnel contracts, compliance, review and renewals. Reward and Retention strategies Health and

Welfare of all foreign staff. �5. Implementation of HR management systems for foreign personnel, compliant with local legislation. �6. Supervise and maintain administrative systems to ensure effective management of the companies service providers � and ensure compliance with ISO 2008, Vietnamese Labour Code, Personal Income Tax liabilities and Immigration Policy. �7. Daily attention to personnel requirements and monitor and evaluate value of recruitment strategy. �

June’05 – June 2011

OTHER POSITIONS AND EXPERIENCE IN VIETNAM�

SINGAPORE INTERNATIONAL TEACHING CONSULTANCY (SITC) NOV’ 03 – MAY’05�Teacher and Head Teacher/Director of Studies��COMMUNIST PARTY OF VIETNAM (CPV) �Online News English Language News Editor – Summer cover July’12 – Aug’12 ��VIETNAM NEWS AGENCY (VNA) �English Language News Editor July’12 – Sept’12 ��NHAN DAN NEWS WEBSITE �English Language News Editor " " " " " " " " " " Aug’12 – Current��ACCOR - PULLMAN HOTEL GROUP �Contracted to produce marketing content for new hotel website and brochure Sept’12 - Pending ��PLANNING, DEVELOPMENT, OPENING AND MANAGEMENT OF NEW ESL SCHOOL �Contracted by investor to manage the whole project. Start-Up planned for March 2013 Ongoing ��DEVELOPED THE ALBA CONSULTANCY GROUP �A first stop for legal advice on labour law and employment issues within the ESL industry Ongoing ��THE LABOUR LAW OF VIETNAM FOR INDEPENDENT FOREIGN WORKERS �A study of the process in action of the Labour Court and dispute resolution process for individuals not aligned with an international company or necessarily protected by international laws Ongoing � �

All of these presentation projects were initiated and successfully implemented after identifying a clear need for solutions to some gaps in particular areas of knowledge of workflow process. All were effectively utilized for their intended purpose and

provided the organization with a lasting knowledge base on which to develop and expand when needed. �