Step FWD // IT Chris Mannering

Founded by Chris Mannering 2009Core Values of developing long term mutually

beneficial relationshipsHigh level customer focus & careLeverage technology leaders to deliver

solutions

// About Us

Business Availability, Growth & Productivity

IT Managed Services

CloudSAAS & IAAS

Disaster Recovery

On Premises Support

// Services

// Managed Services

Step FWD // IT Approach

Proa

ctive

Main

tena

nce

Review &

Report

Support

Deploy

Procurement

Remote Management

// The Step FWD // IT Proven Approach Delivers

• Reduce Business Risk– Improves the network, systems and apps reliability, availability and performance– Reduces the risk of unexpected IT network, systems, apps failures

• Reduce Costs– Reduce the actual cost of sudden, unexpected IT Failures and onsite visits– Minimise opportunity costs associated with network, systems or apps failure; strengthens competitiveness– Reduces overall costs of the IT function and IT Service fees– Reduce the Total Cost of Ownership (TCO) of your IT equipment– Improves overall return on investment in IT

• Smoother Cash Flows– More predictable budgeted monthly costs (down to the single users)

• Improves IT Productivity– Improve utilisation & Job satisfaction of IT Professionals on more strategic projects

• More socially responsible– “Greener” approach to IT Management

• Substantially more than an insurance Policy

BEST PRODUCTIVITY EXPERIENCE

Work together, smarter

ACCESS ANYWHERE

Solve problemsfrom more places

WORKS WITH WHAT YOU

KNOWFamiliar tools

ROBUST SECURITY AND

RELIABILITY99.9% uptime.

Guaranteed.

IT CONTROL AND EFFICIENCY

Keeps you in control

// Cloud //SAAS

// Cloud // IAAS

• Critical Hardware or Systems

• Key applications• Critical Data• Uptime or Recover time

requirements

Learn

• Fit for purpose solution• $$$• Time• Data• Recovery

Install • Ensure backups are running• Preform routine test

restores• Review backup strategy still

fit for purpose

Manage / Monitor

// Disaster Recovery

// Disaster Recovery

• Only 35% of SMBs have a comprehensive disaster-recovery plan.

• Fewer than 10% have crisis management, contingency, business recovery and business resumption plans.

• 2 out of 5 businesses that experience a disaster will go out of business within 5 years. –Gartner 2011