STEMMONS BUSINESS SERVICES

CONTENTS

3 HISTORY

4 STAFF

8 FACILITIES

16 VADODARA

22 DEPARTMENTS

24 BUSINESS PRACTICES

26 STEMMONS CULTURE

36 STEMFLICK EMPLOYEE MONTHLY NEWSLETTER

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Stemmons Business Services Pvt. Ltd.

Beside Alembic Main Building,

Alembic Road, Gorwa, Vadodara

Gujarat (390003), India

www.StemmonsServices.com

HISTORY2011 Stemmons EstablishedStemmons Business Services Private Ltd., an Indo American venture, was established in Vadodara. Inaugural departments were Accounting, Human Resources, IT, and Application Development.

2012Relocated to Alembic PremisesStemmons relocated to its present day headquarters within the premises of Alembic Ltd.

Client DevelopmentStemmons began helping Houston companies set up o� ces on its campus free of cost and provided limited sta� support. Collaborated with American Infosource (AIS) to set up their o� ce, allocated 50% of building space at headquarters, and hired their COO.

2013Business ExpansionStemmons diversifi ed and expanded its business and added three new departments: Legal, Operations, and Treasury.

2014Reached Milestone of 100 EmployeesDue to steady growth, Stemmons increased its sta� to 100 employees.

2015Addition of New Building Named Annex-IAnnex-I was built in anticipation of future growth and diversifi cation.

Stemmons Mega Job FairStemmons organized a huge job fair in the region that attracted 1000+ applicants. The event’s success was noted by regional companies and jobseekers.

Client DevelopmentAIS sta� increased to 360+. The company took over additional o� ce space on the second fl oor of Annex-I. Stemmons continued to provide daily operational service support.

Contracted with Entrust Energy and Derrick Corporation to provide back o� ce support.

2016Reached Milestone of 200+ EmployeesSta� numbers surged to 200+ by expanding our vision from manual processes to scaling the Stemmons Enterprise Solution

for other clients as well as adding more functionality. This focus on development required an increase in the size of our software development team from 3 to 41 employees.

Client DevelopmentSet up David Weekley Homes’ company, Lone Oak Solution LLP, at Stemmons. Hired COO, Human Resources employee, architect, and construction engineer, and assisted in moving into o� ce space on the third fl oor of Annex-I.

2017Addition of New Building Named Annex-IIAnnex-II was built to accommodate existing and future clientele.

Client DevelopmentContracted with Charming Charlie, Pendleton Capital, Luby’s, and Centristics to provide back o� ce support.

2018Reached Milestone of 250+ Employees

Client DevelopmentContracted with ODDS Marketing, Gri� n Partners, and Archer Strategic Business Solutions to provide back o� ce support.

2019Targeted to Reach 300+ EmployeesCurrently managing 11 clients and sta� has reached 300 employees.

Client DevelopmentContracted with Newcrest Image to provide back o� ce support.

Launched new company in India to allow selling and licensing of software products in that country

2020 and BeyondTargeted to Reach 400+ EmployeesGoal is to multiply the present roster of 11 clients to reach 400+ employees by year end.

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STAFF

CLIENTS

EMPL

OYE

ES

YEARS

50

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

100

150

200

250

300

350

400

STAFF COUNT BY YEAR

Each year Stemmons hosts one of the biggest job fairs in Vadodara. During the 2017 job fair almost 1,300 professionals attended and provided their resumes. Additionally applicants submitted their profiles online through our website www.stemmonsservices.com.

Approximately 900 candidates were interviewed. Through the job fair, the Stemmons brand gained visibility across the state. Feedback about the job fair was solicited and 93% of comments were positive.

JOB FAIRS

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DARSHAN SHINDE ATTORNEY / OPERATIONS MANAGER

• Produce graphic presentations and 3D renderings• Excel in o� ce building drawings• Create and compile construction budgets for the development team• Assist in the production of architectural concepts and designs for interior of commercial buildings• Work with senior architect in India regarding design and technical tasks• Assist with the preparation of construction documents• Extensive responsibility regarding USA o� ce building and interior 2D and 3D drawings

• Review, analyze, and summarize work related to title, surveys, and leases in support of US commercial real estate transactions, including o� ce, retail, and multi-family

• Ability to work independently within a team and follow through with priority tasks• Strong organizational skills• Working knowledge of US style leases, surveys, and title documents• Familiarity with legal records management, electronic discovery, legal content management,

and legal business processes• Highly profi cient in Microsoft O� ce Suite

• Utilize Yardi Voyager accounting software• Able to multitask and meet tight deadlines• Responsible for balance sheet reconciliation• Perform bank reconciliation to include research and recording of outstanding cash items• Highly profi cient in Microsoft Excel• Prepare management reports such as budget and fi xed assets• Reconcile intercompany balances• Prepare the month end closing reconciliation fi les

STAFF PROFILES

SHREYA MRUGESH PATEL SENIOR ARCHITECT

DISHA THAKAR ACCOUNTING

BHARGAV URVISH MEHTA IT SUPPORT

• Provide Help Desk phone support all Boxer and Stemmons employees for computer or telecom related issues

• Update and create documentation according to standards• Recommend, direct, and implement network infrastructure improvements• Oversee large projects that require managing the resources of the IT department• Install appropriate software packages, operating systems, networking components, and

o� ce applications• Assist in the customization and adaptation of existing programs to meet users’ requirements• Provide updates, status, and completion information to manager and/or users• Administer all computer and phone systems• Shift work including night shift

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AVINASH GONDKAR GRAPHIC DESIGNER

RONAK PATEL SENIOR LEASING ANALYST

DURGESH GADKARI CONSTRUCTION

• Review and analyze the status of construction projects to identify potential issues and opportunities related to the management and administration of capital projects, including tenant improvements, building improvements, and other special projects at properties within the Boxer portfolio

• Perform a variety of analytical and administrative duties, including financial and budget analysis, contract administration, and utility account administration related to the utility consumption profiles of properties in the Boxer portfolio

• Work with senior graphic designer and marketing team to create flyers, brochures, signage, direct mail, and other print materials

• Photo re-touching of buildings for marketing materials• Design email marketing templates for a variety of audiences• Modify/create HTML templates, change out images and text• Design branded materials to use as templates• Website design as well as production of new graphics for website• E�ectively manage all advertising and promotional projects, completing jobs in a timely manner• Update graphics for executive reports and PowerPoint presentations

• Proficient in the latest cloud computing technologies, specifically AWS o�erings• Familiar with agile software development principles, Test Driven Development (TDD), and Domain

Driven Design• Proficient in software development using languages such as JavaScript and related frameworks

(e.g., NodeJS, AngularJS, jQuery)• Develop applications and related APIs within a microservices-based SOA or serverless architecture

(specifically, AWS Lambda functions)• Expertise in mobile web applications and development frameworks (e.g., React, Ionic)• Familiar with use and development of REST APIs or GraphQL APIs (specifically, AWS AppSync)• Manage NoSQL document databases (e.g., MongoDB, DynamoDB)

MEERA PETKAR SOFTWARE QA & TESTER

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• Support US based commercial real estate leasing• Support the entire lease cycle• Review leasing documents for errors and report/track required corrections• Prepare leases and related documents• Administer Master Lease Summary (MLS) system• Model lease transactions and forecast occupancy• Prepare reports regarding vacancies, leasing, budgets, rents, and performance across portfolio• Manage database and monitor data integrity• Draft and maintain broker agreements, calculate commissions, and process commission requests• Respond to ad-hoc requests for write-ups and summaries• Communicate and work with leasing, legal, property management, investment, and disposition services

FACILITIESHEADQUARTERS

The plans for establishing an o� ce in India started out small, originally located in a former cafeteria. Due to the accelerated growth, there was a need to acquire another building, which is now named “Headquarters.” The design of the new o� ces was modeled after Western style o� ces with open bullpens and conference facilities, as well as private o� ces. The latest design styles were incorporated to make the o� ce functional and modern.

The location was purposefully selected to be among other notable companies and developed areas of the city.

StemmonsHeadquarters

AlembicCricket Ground

Mastercard

VadodaraCentral

Inorbit MallThe Maharaja

SayajiraoUniversity of Baroda

PolytechnicMS University

Tennis Court

Bank of Baroda

Bank of Baroda

Annex-I,Annex-II

State Bank of India

HEADQUARTER:S FLOOR PLAN

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HEADQUARTERS EXTERIOR

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HEADQUARTERS EXTERIOR

ANNEX-I

In 2015, a second building was acquired for additional growth. This was a two-phased project, initially developing the fi rst fl oor and the following year expanding to the second fl oor.

The goal of the newly designed space was to create an eyecatching and engaging environment for employees to be productive as well as inspired.

This new space featured additional open bullpen workstation seating, high tech designed space for the application development team, recreation space complete with pool table and ping pong tables, and cafeteria with group seating.

ANNEX-I FLOOR PLAN

SPACE FEATURES

• 17,200 sq ft• 135 desks• 25 private o� ces

• main lobby• game room• three conference rooms

• dining hall• kitchen

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11

GRAND OPENING OF ANNEX-I

LOBBY INTERIOR

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13

ANNEX-II

Additional fl oor renovated in Annex building.

ANNEX-II FLOOR PLAN

SPACE FEATURES

• 18,770 sq ft• 150 desks

• six private o� ces• three conference rooms

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VADODARA

Vadodara (formerly known as Baroda) is the third-largest city in the western India state of Gujarat. It is the administrative headquarters of the Vadodara District and is located on the banks of the Vishwamitri River. It is a major hub for transportation in the region; the railway line and National Highway that connect Delhi and Mumbai pass through the city.

The estimated population of Vadodara in 2018 was almost 2.4 million people. The city is known for the Lukshmi Vilas Palace, the residence of the Gaekwads, Baroda State’s Maratha royal family. It is also the home of the Maharaja Sayajirao University of Baroda, the largest university in Gujarat.

GUJARAT’S CULTURAL CAPITAL

INORBIT MALLINORBIT MALL

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VADODARA CENTRAL BUS DEPOT

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ECONOMY & INDUSTRY

Vadodara, along with a number of other major cities in India, has witnessed significant change over the last 10-15 years as a result of the high GDP growth of the economy. Infrastructure development and the evolution of the service sector in the country has driven its economic growth. An important industrial, cultural, and educational hub of western India, the city houses several institutions of national and regional importance. Its major industries include petrochemicals, engineering, chemicals, pharmaceuticals, plastics, IT, foreign exchange services, fertilizers, cotton textiles, machine tools,

biotechnology, fisheries, glass, and dairy. Agriculture also plays a key role in the prosperity of Vadodara. Crops include tobacco, groundnut, wheat, grams, jowar, oilseeds, and sugarcane, and the city is a leading producer of pulses, fruits, and flowers in the state of Gujarat.

MAHARAJA SAYAJIRAOUNIVERSITY OF BARODA

UNIVERSITY OF BARODA

India’s internationally renowned Maharaja Sayajirao University (MSU) of Baroda(1949,) inaugurated as the Baroda College (1881), is one of the oldest centers of learning in western India. MSU is the only state University using English as the sole language of instruction with more than 1,200 faculty members, 1,500 administrative sta� , and 35,000 undergraduate students.

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LUKSHMI VILAS PALACE

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2020

VADODARA

Gujarati, Urdu, Marathi, Hindi, and English are the languages spoken in the city.

Followers of Hinduism are generally very peaceful and strive to live a life that emphasizes good conduct and morality. Most don’t eat beef or pork, and many are vegetarians. The Gujarat region also has laws prohibiting the sale and consumption of alcoholic beverages.

Vadodara Airport is the fi rst Green Airport in Gujarat and second Green Airport in India.

DEMOGRAPHICS

Religions in Vadodara city

Hinduism

Islam

Jainism

Christianity

Sikhism

Others

ARCHITECTURAL ARTISTRY OF VADODARA AIRPORT

85.39%

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Controller

Financial Analyst – Treasury

Accounts Supervisor – Hotels & Resorts

Business Analyst – Treasury

Accounts Executive – BPM

Accounts Payable

Assistant Manager – Payable

Senior Accounts Executive – Payable

Accounting Manager – Receivable

Accounts Assistant – Receivable

Accounts Analyst

Accounts Manager – Property Accountant

Supervisor – Property Accountant

Property Accountant

Assistant Manager – HR

Jr. Online Training Video Producer

HR Coordinator

Online Video Producer – LMS

Product Specialist – Departments

US Recruiter

Treasury Supervisor

Treasury Executive

Treasury Assistant

Loan Administrator

Procurement Analyst

Attorney

Legal Assistant

Admin Executive Administration

Supervisor – Maintenance

O�ce Assistant

Front Desk – Admin Executive

ACCOUNTING

HUMAN RESOURCES

TREASURY

LEGAL

ADMINISTRATION

DEPARTMENTS

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Network Manager – Network Services

Senior Network Engineer

Accounts Assistant – IT

Help Desk Specialist

Senior Leasing Analyst

CRM Analyst

Leasing Analyst

Jr. Leasing Analyst

Online Listing Analyst

Revenue Analyst

Operations Manager – Regional Operations

Sr. Analyst Construction & Job Control

Sr. Construction

Construction – Job Control

Property Administrator – Property Management

Sr. Utility Analyst – Energy & Sustainability

Utility Analyst

Sr. Operations Analyst

Product Specialist

Operations Analyst

Quality Analyst

Sr. Software Manager

Sr. Manager Application & Development

SQL Developer

Assistant Lead – Web Performance

.Net & UI Web Developer

.NET Developer

System Implementer

UI Web Developer

Lead .NET Developer

Wordpress Developer

Mobile App Developer

Lead Software QA & Design

Software QA & Tester

Technical Writer

Marketing Analyst

SEO Specialist

Graphic Designer

Assistant Manager

Sr. Architect

Jr. Architect

Architect

Draftsman

Customer Experience Assistant

Acquisitions Analyst

Jr. Acquisitions Analyst

OPERATIONS

APPLICATION & DEVELOPMENT

MARKETING

SPACE PLANNINGCUSTOMER SERVICE

ACQUISITIONS

IT & NETWORK SERVICES LEASING

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BUSINESS PRACTICESFOR INTERNATIONAL OPERATIONS

HEADSET

MULTIPLE SCREENS

TRAINING VIDEOS

WEB CAMERA

US PHONE NUMBERS

CONFERENCE TECHNOLOGY

Establishstandards

Create templates& templatize processes

Create & regularlycomplete checklists

Complete regularquality checks & analyses

It’s important to use systems that capture and communicate not just data, but also processes and procedures. Processes and procedures should be documented and referenced in a system used by everyone. A good test is to watch someone do an unfamiliar task without asking for help. The process can then be repeated on a recurring basis.

TECHNOLOGY INTEGRATED TEAMS

SHIFT TIMING

SYSTEMS PROCESSES

US and India counterparts work directly with each other versus the typical model of one liaison per team which causes bottlenecks and potential communication breakdowns.

1 2 3 4 5 6 7 8 9 6 78 9 10 11 1210 11 12 1 2 3 4 5AMPM

1 2 3 4 5 6 7 8 96 8 9 10 11 1210 11 12 1 2 3 4 57 AM PM

USAUSA

INDIA

INDIA

• Accounting• Human Resources• Administration• Treasury• IT & Network Services• Space Planning

• Customer Service• Space Planning• Operations • Treasury • Application & Development

• Customer Service• Network Services• Maintenance Team

• Operations• IT & Network Services• Customer Service

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US TEAM SCRUM

INDIA TEAM SCRUM

INDIA TEAM SCRUM

INDIA TEAM SCRUM

US TEAM SCRUM

STEMMONS CULTURE

HOLIDAYS & CELEBRATIONS

HOLI COLOR FESTIVAL

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Vadodara is very proud of its diverse culture. Vibrant celebrations honor their history and religions with holidays that include Diwali (Festival of Lights), Uttarayana (Festival of Kites), Holi (Festival of Colors), Eid (Muslim End of Ramadan), Gudi Padwa (Hindu New Year), Ganesh Chaturthi (Hindu Birth of Ganesha), Navaratri (Hindu Goddess Durga), Maha Shivaratri (Hindu Lord Shiva). Festivities are colorful a�airs

with dancing, special attire, and traditional food.

India’s cultural holidays are woven into Stemmons’ work-life. Unique celebrations were established to recognize employees including Cooking Day, Summer Carnival, Blood drives, giving to the community events, and other activities that shape the corporate culture.

INTERNATIONAL WOMEN’S DAY

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RANGOLI ART

SATYANARAYAN POOJA

WOMEN’S DAY

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REPUBLIC DAY

CULTURAL CELEBRATION

Cricket is the top sport of Vadodara, so naturally Stemmons has embraced Cricket as a favorite pastime. A company team has been established which competes in a corporate league against other local businesses. Sports Day is also an annual special event for employee teams to compete against each other. Participants practice at a Cricket court that is minutes from Stemmons’ campus. Men and women participate in the sporting events including Cricket and Volleyball.

SPORTS

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WOMEN’S CRICKET TEAM

MEN’S CRICKET TEAM

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COOKING DAY

Cooking Day is an employee favorite at Stemmons. Employees participate by helping prepare a variety of their favorite dishes together. The o�ce is filled with delicious aromas and it’s a fun team building activity for all to enjoy.

Stemmons Spirit is an award presented to the Employee of the Year in recognition of an individual’s significant contributions to the organization. Award criteria includes job performance, quality, timely delivery of work, communication, team work, initiative, and adherence to company policies.

STEMMONS SPIRIT

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1

VOLUME: 06 StemFlick May, 2018

EDITORSVIPUL SHILOTRI | NAKUL CHAUHAN | PARAG SOLANKI

NISHANT PRADHAN | RIMA PARKHI | DARSHAN SHINDE

1

VOLUME: 05 StemFlick April, 2017

Monthly Newsflash

Editor Dipa� Pa�l * �i�a Par�hi

Hetul Shah * Darshan Shinde

Nrupesh Patel * Nishant Pradhan

COVER DESIGNS

STEMFLICK

A MESSAGE FROM THE COO

HEALTH, SAFETY & GENERAL INFORMATION

A LOOK INSIDE

STEMMONS EMPLOYEE MONTHLY NEWSLETTER

1

VOLUME: 05 StemFlick September 2017

Monthly NewsflashMonthly Newsflash

Bhavin Dhokai Palak Patel Mitesh Parmar

Rima Parkhi Darshan Shinde Nishant Pradhan

Editors

1

VOLUME: 04 March, 2017

Inside this IssueInside this IssueInside this IssueInside this IssueInside this IssueInside this IssueInside this IssueInside this IssueInside this Issue

Monthly NewsflashMonthly Newsflash

Ronak Patel Bhavik Vayeda Rishi ShahRishi Shah

Rima ParkhiRima ParkhiRima Parkhi Darshan ShindeDarshan ShindeDarshan Shinde Nishant PradhanNishant PradhanNishant Pradhan

Editors

Message from COO’s DeskMessage from COO’s Desk Health, Safety and General InformationHealth, Safety and General Information Success Story by Senior Leasing AnalystSuccess Story by Senior Leasing Analyst Employee GenEmployee Gen Fun ZoneFun Zone Recipe of the Month Laugh out Loud

May, 2014 VOL: 005: 2014

Inside this issue

Message from COO

Safety & General Information

Success Story by

Network Engineer

Employee Gen

Fun zone

Knowledge Zone

Dear AllWOW!! Summer is on Peak @ whopping 47 Celsius (117 Fahrenheit) which is the highest temperature in this season. We all need to be extra cautious these days. I would like to request you to please take care of yourself and family members.

Stemmons Updates:We were very happy on the recent visit of our President, Mr. Justin Segal of Boxer Property Management Corporation. We had great meetings, discussions on various level with all team of Stemmons. We had great time with him. We all got the opportunity to interact and discuss. He shared his vision and conveyed the messages to us. This time we celebrated Last Friday with Mr. Justin Segal. We had Skits, Dance Performance, Singing, etc. We witnessed the great skill and enthusiasm of whole Stemmons.

We are very happy that our Senior Architect, Mr. Sumit Pandey visited Houston and Dallas this month. His visit was very fruitful for both the ends. I am really thankful to Mr. Marc Vecchio, Mr. Ashwin Thakkar, Mr. Gary Whittle, Ms. Annette Littleton Team architect of Houston and Boxer Family for the great support provided during his visit. He enjoyed his stay with Mr. Andrew Segal and family.

I would like to update you all on the new office progress. At present, demolition phase is going on. Our architect team completed the design of the new office and soon we will sign the Agreement.

Sincerely,

Nishant Pradhan [Chief Officer of Operations]Nishant.Pradhan@BoxerProperty.com

Quote of the month“The only way to do great work is to love what you do.”

Editors:

Preeti Karnik Rima Parkhi Darshan Shinde Nishant Pradhan

STEMMONS BUSINESS SERVICES PVT LTD.Phone 91-265- 6540284/285

Alembic Premises, Besides Alembic Main Building, Gorwa Vadodara, Gujarat, India 390 003

www.BoxerProperty.com

Team Stemmons with Mr. Justin SegalTeam Stemmons with Mr. Justin Segal

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PERSONAL JOURNEY STORIES

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Stemmons Business Services Pvt. Ltd.

Beside Alembic Main Building,

Alembic Road, Gorwa, Vadodara

Gujarat (390003), India

www.StemmonsServices.com