STEM/MARK (Czech Republic) & ACRC (Slovak Republic)

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STEM/MARK (Czech Republic) & ACRC (Slovak Republic) INFORMATION LITERACY IN A NUTSHELL ...market research April 2007 / Jan Tuček, CEO / STEM/MARK / Darina Imreová, CEO / ACRC

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INFORMATION LITERACY IN A NUTSHELL ...market research. STEM/MARK (Czech Republic) & ACRC (Slovak Republic). April 200 7 / Jan Tuček, CEO / STEM/MARK / Darina Imreová, CEO / ACRC. Key facts / background. - PowerPoint PPT Presentation

Transcript of STEM/MARK (Czech Republic) & ACRC (Slovak Republic)

Page 1: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

STEM/MARK (Czech Republic) & ACRC (Slovak Republic)

INFORMATION LITERACY IN A NUTSHELL...market research

April 2007 / Jan Tuček, CEO / STEM/MARK / Darina Imreová, CEO / ACRC

Page 2: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

Key facts / background

STEM/MARK’s original methodology combines both perspectives: theoretical and practical

First project done by STEM/MARK in 2005...

The initial formulation of the question…“How many people are using computer, e-mail...?”

Is this really what we are trying to analyze in terms of effective way

of usage?!

…has changed to reflect the real problem:“How many people are really information literate? And as a result - are they able to use ICT in an effective and practical way?”

...information/computer literacy

... “Information literacy in Public Administration” by ACRC, Slovak Republic, in 2006

Page 3: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

Talking about literacy…

Information literacy (value of information)Ability to define information needed, …ability to retrieve

information and …ability to use information

Computer literacy (ability to process information)Ability to work with common software applications used for

information processing, …ability to work with the internet used for communication between people, retrieving and processing of information

Ability to utilize the service offered by modern information technologies

Declaration Real situation

STEM/MARK’s

methodologyI say “I can swim” My brother says

“You can’t swim”

Page 4: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

Information/computer literacy modelTypology of information literate

personModel of information literacy consists of these main parts:

Awareness of the IT wording

Computer handling

Word processor handling

Spreadsheet handling

Graphics handling

Internet handling

Capability levels:

Basic

Medium

Upper

Information literate person must be able to reach basic level in

all areas

Information literate person must be able to reach basic level in

all areas

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Various versions of output level of information literacy

Version 5/1

vers

ion

s

This version maps the respondents who almost meet all information literacy criteria

Version 8/2

Version 5/0

Version 8/1

Version 8/3

Information literacy of respondents exceeds our defined criteria slightly, with the formula including also medium-difficulty activities (and thus offsetting possible inadequate selection of activities)

This version corresponds completely with our definition of computer literate persons (i.e. persons familiar with all basic activities)

This version identifies the respondents whose skills exceed the parameters of our definition and who can be regarded as an intermediate.

This version of the information literacy formula takes into account possible inadequate selection of activities, meeting our basic computer literacy criterion – familiarity with at least 5 activities

Page 6: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

Information literacy in Czech Rep. 2005

45

Civil Servants - CR

Proportion of generally computer literacy

SOURCE: STEM/MARK 08/2005, Information Literacy Survey

Male

Female

18 - 28

29 - 38

39 - 48

49 - 60

elementary

appreticeschool

secondaryschool

university

computer

internet

Affinity

Average in the population

27

Population 18-60 yo - CR

Proportion of generally computer literacy

SOURCE: STEM/MARK 08/2005, Information Literacy Survey

Male

Female

18 - 28

29 - 38

39 - 48

49 - 60

elementary

appreticeschool

secondaryschool

university

computer

internet

Affinity

Average in the population

Page 7: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

Czech and Slovak… differences

Czech

Large target group – wide range of related professions and higher level of incidence

All ages, education, professional positions...

To DO:

Conduct project focused on state administration servants

Slovak

Public administration focused on individual ministries (63% university level of education)

Minor target group in term of general incidence

To DO:

Conduct project focused on national population

Page 8: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

Project focused on state administration in SR

MethodMethod

Computer Aided Telephone Interview (CATI)

SampleSample

2049 respondents

Target GroupTarget Group

Quota selection of civil servants by individual ministries and territorial scope

Main GoalsMain Goals

„Requirement and ability to process information“

Segmentation of the uncovered level of information literacy

In-hall tests:

- interviewing

- testing practical skills

100 respondents; 4 locations

Information literate respondents; (sample support – data from the first wave)

„Verification of the reached level of the information literacy“

Verify level of self-evaluation of respondents

Main GoalsMain Goals

MODULE 1 MODULE 2MethodMethod

SampleSample

Target GroupTarget Group

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Let’s face the reality – SR 2007

64

Civil Servants - SR

Proportion of generally computer literacy

SOURCE: ACRC 12/2006, Information Literacy Survey

50

Civil Servants - SR

Proportion of generally computer literacy

SOURCE: ACRC 12/2006, Information Literacy Survey

Male

Female

18 - 28

29 - 38

39 - 48

49 - 60

elementary school

secondaryschool

secondaryschoolwith a

university

postgraduate study

Bratislava

Other

Affinity

Declaration

Real

Using PC or saying “I can use the computer” – 99,8 %

Page 10: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

Let’s face the reality – SR 2007

79% respondents from the Ministry of Culture of SR pronounced the highest rate of computer literacy (lowest at Ministry of Construction and Regional Development 46 %)

61% respondents stated that a shortage of time represented the greatest obstacle to increasing their level of computer literacy

In regards to communication between authorities and public administration we did not identify any greater obstacles

The absolute majority of clerks were positive about the introduction of modern technologies

As many as 83% respondents would consider it beneficial if most of communication between citizens and civil servants was performed electronically

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79%

77%

71%

69%

69%

68%

67%

67%

62%

60%

59%

59%

57%

57%

46%

0% 20% 40% 60% 80% 100%

Ministry of culture

Ministry of agriculture

Ministry of foreign affairs

Ministry of Transport, Posts and Telecommunications

Ministry of education

Ministry of labour, social affairs and family

Ministry of economy

Ministry of finance

Ministry of defence

Ministry of enviroment

Others

Ministry of health service

Ministry of justice

Ministry of interior

Ministry of construction and regional development

68

299

184

87

154

65

39

323

89

411

54

71

21

155

N=29

68

299

184

87

154

65

39

323

89

411

54

71

21

155

N=29

Let’s face the reality – SR 2007

Page 12: STEM/MARK (Czech Republic)  & ACRC  (Slovak Republic)

THANK YOU FOR YOUR ATTENTION

[email protected]

[email protected]

www.infogram.sk