Stefano Picozzi Solutions Architect C9: SOA Management with Actional ® for Sonic Unplugged - Live...

Stefano PicozziSolutions Architect

C9: SOA Management with Actional® for Sonic™

Unplugged - Live at work…


Agenda

The Product Portfolio Why SOA Management? The demo use case Let’s get unplugged …

• Actional for SOA Operations

• Actional for Continuous Service Optimization

SOA Management with Actional for Sonic


Progress SOA Portfolio

SOA Management

Complex Event

Processing

Business Process

Management

Mainframe Integration

Enterprise Service Bus

Registry/Repository

Enterprise Messaging

Data Interoperability

Actional

Shadow®

Apama®

Sonic Sonic

DataXtend®

Partners

Partners


Agenda






Why SOA Management?

The SOA-enabled enterprise Business processes span “silos”

• No one team has end-to-end responsibility• No one team knows all the moving parts• No one team makes all the decisions

Line-of-business silos Each business process is self-contained

• One team has end-to-end responsibility• One team knew all the moving parts• One team made all the decisions

Applications and business functions map one-to-one

SOA WORLD

TRADITIONAL WORLD


The SOA-enabled enterprise Business processes span “silos”

• No one team has end-to-end responsibility• No one team knows all the moving parts• No one team makes all the decisions

A bottom-up silo-oriented viewno longer works

If you can’t see it:

• You can’t measure it

• You can’t optimize it

• You can’t secure it

• You can’t control it

Why SOA Management?

Line-of-business silos Each business process is self-contained

• One team has end-to-end responsibility• One team knew all the moving parts• One team made all the decisions

Applications and business functions map one-to-one

?

TRADITIONAL WORLD

SOA WORLD


Agenda






The demo use case

Park Entrance Park Restaurants Attractions


Agenda






APPLICATION OWNERS

Why is it myproblem?

IT Operations seesnormal behavior

HELPDESK

Experiences issue

Actional for SOA Operations (aka SOA Ops)

No one knows what’s really going on

IT PERSPECTIVE

SOA PERSPECTIVE

SOA OWNER

Why look at me?

USER

?

????


Agenda






0 0 0 01 7 0 23 6 3 05 0 9 96 8 4 4

Actional for Continuous Service Optimization (aka CSO)

IT PERSPECTIVE

How do I ensure the best customer gets the best service?

SOA PERSPECTIVE

“End-to-end process matters.Not all customers, channels, or processes are created equal”

Business Concerns:

“Average response times, overall availability”

IT Tools Deliver:

SOA Owner7 1 8 2


In Summary

SOA is a good idea! SOA is not easy to implement!

SOA is not easy to manage … … unless you’re using Actional!

© 2008 Progress Software Corporation20 SOA-19: Combining the Power

For More Information, go to…

PSDN• Enhanced Visibility with Actional and Sonic ESB


Thank You

Stefano Picozzi Solutions Architect C9: SOA Management with Actional ® for Sonic Unplugged - Live...

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