STAYING ALIVE SYMPOSIUM HOW CAN LEAN HELP?

Why Lean:

How Lean empowers the team and improves worklife:

What you need to do:

Agenda

Change Leadership

Too much work

Too little time

Why Lean?

Reduce your workload

Re-think and rapidly

improve processes

Focus on what matters

Spend time on

meaningful tasks

Improve your worklife

Reduce stress

Give and receive feedback

Have career opportunity

Get recognition

Increase satisfaction and teamwork

How Lean empowers the team

Learn about Lean: origin

Customer defines value

Organize work to deliver value

Focus on the flow of work

Produce at the rate of customer demand

Pursue Perfection

James P. Womack and Daniel T. Jones (2003) Lean Thinking

Remove waste

from the process

Focus on activity

that adds value

Increase value for

clients and YOU

Learn about Lean: reason

Learn about Lean: reason

Begin the Lean Journey

Set audacious goals

Map the current process

Map the future (ideal) process

Discuss next steps

Set goals that scare you

Map the current process

Set the boundaries

Where is the start?

Where is the end?

Define the major process

steps

Most-important steps

Add details

Where pain points and issues are:

How much time a step takes: WT, PT, TT

What rework or defects occur: % CAC

What other paths the process follows

Get the mess on the wall

Map the future state of the process

Decide on and describe an ideal process

How will your new process meet your goals?

What areas will produce the biggest improvements?

Next Steps

Roles

Lean advisor

Team leader

Kaizen leads

Team members

Kaizen meetings

Daily: check-in

Weekly: re-evaluate and plan for coming week.

Periodicaly: Kaizen teams

meet as needed.

30-60-90 days: meet to update all stakeholders.

Visual management

Visual board by second weekly

meeting.

Metrics by first weekly meeting

and gathered immediately.

Goals and ideas: how well is the new way

working and what is next after this process

works well?

Launch results

Report out to the

stakeholders

Share lessons learned

Close the session

Visual Management

Visual Management

Teams learn and experience so much:

visual management

weekly rhythm

winning: what it means ‘to win’

seeing gaps

problem solving through ideas

planning what to improve next

Along the way, we discover the

untapped talents, creativity, and

energy we as employees possess.

Next Steps: 90-day cycle

Launch, Measure, Follow Up: continually improve

In the pipeline

In progress

All done

AHDC Value Streams

Financial

Inventory

Accounts Receivable

Billing Statements

Billing Adjustments

Lab Specific

Selenium/

Vitamin E

EIA

Mass Spec

Fecal Floats

Operations

Equipment Life Cycle

Corrective Action

Workflow

Package Tracking

Courier Labels

University

Salary Recovery

Pcard Processing

Professional Development

Scheduling