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PRINTOUT MAY NOT BE UP-TO-DATE; REFER TO METRO INTRANET FOR THE LATEST VERSION

Engineering Specification Structures and Facilities

MCSP 020100-01

Station Buildings

Version: 2

Issued: December 2016

Owner: Engineering Group

Approved By:

Phil Ellingworth

Chief Engineer

ENGINEERING SPECIFICATION STATION BUILDINGS

MCSP 020100-01 Version: 2 Effective from: 21st December 2016

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Approving Manager: Chief Engineer Approval Date: 21/12/2016 Next Review Date: 21/12/2019 PRINTOUT MAY NOT BE UP-TO-DATE; REFER TO METRO INTRANET FOR THE LATEST VERSION of 33

Approval

Amendment Record Approval Date Version Description

11/11/2016 1 Initial issue

21/12/2016 2 Reference to Stations Functional Requirements Forms (MCMF 020100-01, 02, & 03) replaced with Final Operational Requirements document.



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Table of Contents 1. Purpose .............................................................................................................................. 5

2. Scope ................................................................................................................................. 5

3. Abbreviations..................................................................................................................... 6

4. Definitions .......................................................................................................................... 6

5. References & Legislations ................................................................................................ 8

6. Safety and Environmental ................................................................................................. 8

7. Requirements..................................................................................................................... 9

7.1 General Requirements ................................................................................................................ 9

7.2 Interface Design Requirements .................................................................................................. 9

7.3 Minimum Footprint of Facilities ................................................................................................. 10

7.4 Staff Station Facilities Requirements ........................................................................................ 12

Ticket Office ............................................................................................................... 12 7.4.1

General Office ............................................................................................................ 16 7.4.2

Staff Amenities ........................................................................................................... 17 7.4.3

Supervisor’s Office ..................................................................................................... 22 7.4.4

Station Control Room ................................................................................................ 23 7.4.5

Sign-In Bench ............................................................................................................ 23 7.4.6

7.5 Public Station Facilities Requirements ..................................................................................... 24

Waiting Rooms .......................................................................................................... 24 7.5.1

Public Toilets ............................................................................................................. 25 7.5.2

7.6 Stations Equipment Rooms ...................................................................................................... 27

Cleaner’s Room ......................................................................................................... 27 7.6.1

Storage Room ............................................................................................................ 28 7.6.2

Communication Equipment Room ............................................................................. 29 7.6.3

Building Services Room ............................................................................................ 29 7.6.4

7.7 External Station Building Equipment Provisions ....................................................................... 29

Generator Space ....................................................................................................... 29 7.7.1

Air-Conditioning Condenser Space ........................................................................... 29 7.7.2

Rain Water Tanks ...................................................................................................... 29 7.7.3

Rain Water Pump Room ............................................................................................ 29 7.7.4

EWP Storage Area .................................................................................................... 30 7.7.5

Maintenance Store..................................................................................................... 30 7.7.6

7.8 Other Staff Facilities ................................................................................................................. 30



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Train Drivers’ Facilities .............................................................................................. 30 7.8.1

PSO Facilities ............................................................................................................ 31 7.8.2

Authorised Officer’s Office ......................................................................................... 32 7.8.3

7.9 Building Services Maintenance Access .................................................................................... 33

7.10 Roof Maintenance Access ........................................................................................................ 33



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1. Purpose This specification outlines the generic requirements for the design of MTM station buildings and provides the interface between the Metropolitan Railway Station Standard and related documents.

These requirements aim to provide consistency in the look, feel and operation of station buildings for customers and customer service staff and provide clear direction in the station layout that designers can easily follow and that is consistent with the requirements of the Standard.

2. Scope This specification details the requirements for station buildings at Premium, Host and local stations. It will cover the functional requirements of the facilities inside the station building. This specification will include requirements for the following:

• Ticket office

• General office

• Staff Amenities

• Supervisor’s Office

• Station Controls Room

• Sign-in Desk

• Waiting Room

• Public Toilets

• Cleaners Room

• Storage Room

• Communication Equipment Room

• Building Services Room

• Train Driver’s Facilities

• PSO Facilities

• Authorised Officers Office

The facilities listed above may not always be provided at all stations. The inclusion of the facilities will be confirmed within the Final Operational Requirements document.

This specification excludes lifts, escalators, ramps, platforms, verandas, fencing, bicycle storage and other facilities that form part of the station precinct interfaces.



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3. Abbreviations AO Authorised Officer’s

ARTO Accredited Rail Transport Operator

CCTV Closed Circuit Television

CEOS Central Emergency Open Switch

CER Communication Equipment Room

CVM Card Vending Machine

DDA Disability Discrimination Act

DSAPT The Disability Standards of Accessibility Public Toilets

EFTPOS Electronic Funds Transfer at Point of Sale

EWP Elevated Work Platform

FF&E Fixtures, Fitting and Equipment Schedule

ICT Information and Communication Technology

MTM Metro Trains Melbourne

NTP Network Time Protocol

OCS Operation Control System

PA Public Address System

PC Personal Computer

PID Public Information Display

PSO Protective Service Officer

PTV Public Transport Victoria

SEM Stand-alone Enquiry System

TOT Ticket Office Terminal

4. Definitions Accessible Toilets An accessible toilet is a special toilet designed to

accommodate people with physical disabilities. Public toilets and restrooms can present accessibility challenges for people with disabilities, for example those in wheelchairs.

Ambulant Toilets An ambulant toilet is designed for people with ambulant disabilities such as arthritis, people that use walking frames or crutches etc. Who may find it difficult to lower and raise from the toilet. A handrail either side is to be provided.



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CCTV A TV system in which signals are not publicly distributed but are monitored, primary for surveillance and security purposes.

Communication Equipment Room (CER)

A room in the station building that is dedicated to housing communications equipment required for the operation of the train station.

Concourse Means the area of the station between vertical transport (up to and including the station entrance).

Design Life In respect of a Project Asset or a Project Asset component, the period of time from the completion of the Works to when the Project Asset or Project Asset component is replaced, over which the Project Asset or Project Asset component performs its intended function without replacement, refurbishment or significant maintenance but excluding routine maintenance.

FF&E A fixtures, fitting and equipment schedule that will work in relation with this document. Refer to L1-CHE-SPE-159

Gate Line The revenue protection ticket barriers located at stations.

Myki The ticket system to travel on Melbourne's trains, trams and buses, V/Line commuter train services and buses in Seymour, Ballarat, Bendigo, Geelong, the Latrobe Valley and Warragul.

Myki Barrier The revenue protection ticket barriers located at the station

Myki Winterm Myki windows terminal (i.e. Winterm) is the device used to control Myki ticketing equipment from the ticket office.

Operational Control System (OCS)

The sub-systems used to control service delivery operations, which typically consist of, but are not limited to, ICT based sub-systems.

Paid Area The area of a station where a customer must be in possession of a valid/validated ticket.

Platform A raised horizontal structure, alongside rail tracks at railway stations at which passengers may board or alight from trains.

PTV The Public Transport Development Authority, trading as Public Transport Victoria, a body corporate established under the Transport Integration Act 2010 (Vic).

SEPAC The MTM Train Control Telephone System

Shall Is used as the descriptive word to express a requirement that is mandatory to achieve conformance.



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Station Category The category of station will be determined in the Functional Requirements Form. The categories are Premium Platinum, Premium B, Host, Local and Terminal.

Train Driver Person on-board the train operating the train (also operator).

Unpaid Area Means the public accessible area of a station where a customer does not need to be in possession of a valid ticket.

VNET Computer A VNET Computer is used for the sale of V/Line tickets.

5. References & Legislations AS 1428 Design for Access and Mobility

L1-CHE-STD-013 Metropolitan Railway Stations

L1-CHE-SPE-155 LED Luminaries

L1-CHE-SPE-159 Station Building Fixtures, Fittings and Equipment

L1-PRJ-FOR-103 Final Operational Requirements document

N/A National Construction Code (Building Code of Australia)

N/A Disability Standards for Accessible Public Transport

N/A MTM Communication Equipment Room Standard, Draft now Available

N/A Public Transport Network Technical Requirements Station Protective Services Officers Accommodation and Requirements Version 1.0 August 2016

N/A Worksafe Amenities and Work Environment – Compliance Code

6. Safety and Environmental Works undertaken at new or upgraded stations shall comply with the MTM Health Safety Environment and Quality policies and procedures.

The design shall take into account environmental impacts during construction and maintenance activities, with a view to minimising any such impacts in accordance with L0-SQE-PLA-005 Environmental Management Plan.

Where new materials or systems are to be introduced, the materials and systems shall be subject to MTM Type Approval and Engineering Change Processes for use on the metropolitan Train Network.



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7. Requirements

7.1 General Requirements The station facilities provide staff safe and effective areas to manage the operational requirements of the station. These operational requirements include smart card ticket selling, customer service, station management and wider system management as required.

The station category, number of station staff, and the services required will identify additional operational requirements for the station, the range of facilities to be provided, and their dimensions. This is to be consistent across all stations.

The establishment of operational requirements shall be undertaken in conjunction with PTV and MTM Customer Services as part of the Project Development phase using the appropriate Final Operational Requirements document.

Station buildings and associated facilities are to be constructed with a design life of 60 years. Concourse and support structures shall have a design life of 100 years having cognisance for any future demands of the station facilities.

Where upgrades to the station are planned from host to premium or local to host, the station building design shall incorporate an area available for the upgrade to take place. For example if there is an upgrade from host to premium an increase in staff in the general office will require a greater floor area. As part of the Final Operational Requirements document, any future station building modifications will need to consider the future station footprint by ensuring alterations can be undertaken without major structural alterations or providing a modular form of construction with a designated area to ensure the additional footprint can be accommodated.

7.2 Interface Design Requirements The layout of the facilities needs to be consistent at each station to ensure line of sight and connection requirements are met:

• The ticket office, general office and all staff amenities shall be co-located with direct connectivity exclusive to the public space.

• The ticket office shall connect directly with the general office.

• The staff amenity rooms shall be adjacent to the general office.

• The locker room must be adjacent to the toilets and shower.

• If a supervisor’s office is required then it should be located next to the general office.

• Entry into the staff area of the station building shall open into a lobby or hallway, but may also open into the meals area provided public access into the staff facilities area is restricted.

• Entry to the station building should be as close to the gate line as possible on the paid side to allow staff easy access in case customers require assistance. There should also be an entrance as close to the staff carpark as possible.

• A sign-in area adjacent to the primary entrance shall be provided for external suppliers, contractors and enquiries to sign-in for access to the station facilities.



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Connectivity Requirement Diagram (this is not a layout design).

7.3 Minimum Footprint of Facilities Each room should be designed to the size provided in form (Final Operational Requirements document) which will inform the designer of the specific requirements of the facilities.

Table 7.3

Facilities Minimum Area Ticket Office 20m² for three ticket windows

1.8m width x 2.5m depth for each additional service window.

General Office 12m² Add 3.5m² for each additional workstation

Control Room 15m² Kitchen and Meal Rooms 4-10 Staff= 11.5m²

11-25 Staff= 21.5m² 26+ Staff= 32.7m²



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Facilities Minimum Area Staff Toilets/showers 1 unisex where there are less than 10 staff

Male staff 1-20 staff requires 1 toilet 20+ staff add 1 per 20 staff 1-10 male staff 0 urinals 11-25 male staff 1 urinal 26-50 male staff 2 urinals More than 50 male staff Add 1 urinal per 50 Female Staff 1-15 staff 1 toilet required 15+ Add 1 toilet per 15 staff Provide one shower for every ten staff Hand Basins 1-30 staff 1 basin 30+ add 1 basin per 30 staff From Worksafe Amenities and Work Environment – Compliance Code

Locker Rooms Minimum of 7m2 with an additional 0.7m2 per person for staff numbers in excess of 10 staff.

Supervisors Office 12m² PSO Office and Handover Rooms As per PTV’s Technical Requirements Station

Protective Services Officers Accommodation and Requirements Version 1.0 August 2016

Authorised Officers Office 15m² Train Driver’s Facility 12m² (nominal) to be determined in the Final

Operational Requirements document Storage Room 7m² Waiting Room 1-4500 projected daily passengers as specified in

the Functional Requirement Form=20m² 4500-10000 projected daily passengers as Specified in the Functional Requirement Form (Final Operational Requirements document)=30m²

Public Toilets As determined in the Final Operational Requirements document.

Cleaner’s Room 7m² Building Services Room Room length will be equal to the length of the

switch board + allowance of 3m. Room width will be no less than 3.5m.

Generator space Generator dimension plus minimum 1m all around Air conditioning condenser space Well ventilated open space on ground of ~ 20m² Rain water tank room Tank dimension plus 1m all around Rain reclaim water pump room ~20m² Maintenance store 10m²



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7.4 Staff Station Facilities Requirements

Ticket Office 7.4.1The ticket office is the front of house for station operations, including ticket sales, customer enquiries, timetable information (verbal, electronic or by public address system) and general station administrative duties. It shall be located and designed to be easily recognisable by passengers. The ticket office should provide the first point of contact for staff and passengers. The functional requirements of the ticket office are identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) Section 12.9.2. Where specific project requirements are necessary a Final Operational Requirements document will be prepared for the project.

The ticket office shall be easily recognisable by passengers and 7.4.1.1positioned to face the unpaid area with a minimum of three service counters. 1 accessible and 1 standard height service counter on the unpaid side and 1 accessible service counter on the paid side.

The ticket office window shall be located in a position which provides 7.4.1.2passive surveillance by staff of the Concourse (including MYKI barrier gates, Card Vending machines(CVM) and Stand-alone Enquiry machines (SEM), waiting room, entrances to the toilets and where preferably the lift units. Where passive surveillance of the lifts is not possible, CCTV coverage is to be made available to the ticket office.

Staff working at the service counters shall have a clear and direct line of 7.4.1.3site of the entire paid area gate line in a normal standing or seated position.

Ticket offices shall include two accessible service counter, one located on 7.4.1.4the unpaid side of the gate line and one on the paid side, with the internal and external counter height compliant with AS 1428.2 Clause 24.1.1 and internal height to comply with AS/NZS 4443:1997 (680mm – 735 mm, with a preferred height of 710mm – 720mm). With the service counter depth to be 600mm.

The primary service counter, which shall be located on the unpaid side of 7.4.1.5the gate line, will have a standing height internally and externally of 950mm – 1000mm. With the counter depth to be 450mm internally and 200-400mm externally.

Where the Final Operational Requirements document supports, additional 7.4.1.6service counters may be required.

All ticket office service counters shall face in the same direction to enable 7.4.1.7a single operator to monitor all windows at once.



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A Digital PID shall be clearly legible by staff working at the ticket office 7.4.1.8counters in a normal standing or seated position (without having to bend or lean). For technical requirements for OCS refer to the relevant franchise documents.

The ticket office and gate line shall be fully weather protected for queuing 7.4.1.9customers and to prevent water accumulation on the counter.

The weather protection of the ticket office shall be continuous with the 7.4.1.10concourse weather protection.

The ticket office shall be oriented or effectively shaded to prevent direct 7.4.1.11sunlight in the eyes of staff working at the service counters and to prevent the service counter from becoming excessively hot. Validation of these shading criteria is to be submitted as part of the design documentation.

The floor area will be determined by the number of ticket windows as 7.4.1.12outlined in the Final Operational Requirements document and the allocation established in 7.3.

The ticket office shall have a direct connection to the general office via a 7.4.1.13lockable door.

If the ticket office is connected to the hallway, lobby or meal room this 7.4.1.14shall be via a lockable, opaque door.

Station lockdown shall be able to occur from within the ticket office. 7.4.1.15

Door closers with a hold-open mechanism shall be provided on the ticket 7.4.1.16office door.

Reverse cycle air conditioning or equivalent shall be provided within the 7.4.1.17ticket office.

The service counters shall have a pass through tray at each service 7.4.1.18counter to permit the transfer of cash, cards and the EFTPOS machine. The pass through trays must be fabricated with a stainless steel finish with folded edges and recessed into both the external and internal counter tops, eliminating any lip, so that coins and cards are easy to slide from the tray.

Each service counter shall have a communication slot (not hole) 350mm 7.4.1.19above the counter height.

Each service counter shall have a footrest with a front height 700mm 7.4.1.20below the counter height, angled at approximately 15 degrees sloping downwards towards the seating position, approximately 350mm deep and covered with a durable non slip surface.



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The service counters shall be fitted with security shutters to protect 7.4.1.21against vandalism. The design must ensure that pass through trays are fully enclosed when shutters are closed.

Remote operation and locking controls for all automatic doors, gates and 7.4.1.22security shutters located in the public areas shall be provided in the ticket office.

A dual cassette sheer screen and full block out blinds shall be provided in 7.4.1.23ticket offices for privacy during transfer of cash to the safe and in case of sun glare.

Each service counter on the unpaid side shall be fitted with a pass 7.4.1.24through tray and cash drawer (refer to FF&E FX-18 and FX-19).

The gate line Central Emergency Open Switch (CEOS) shall be located 7.4.1.25so that it can be readily activated by staff working at all ticket office service counters and mounted on a vertical surface. The operator shall be able to maintain a full view of the gate line whilst activating the CEOS.

A duress button shall be provided in ticket offices. The number and 7.4.1.26location of duress button/s shall be determined with a Human factors assessment to ensure that one duress button is in reach of each service counter. For technical requirements for OCS refer to the relevant franchise documents.

A MYKI Winterm shall be provided in the ticket office. The MYKI Winterm 7.4.1.27shall be located to ensure that the gate line is visible whilst operating the MYKI Winterm. E.g. On the ticket counters facing the MYKI barriers.

Where a clear view of the platform is unavailable, a CCTV monitor 7.4.1.28dedicated to show platform conditions shall be provided in ticket offices.

The ticket office shall have CCTV to clearly capture the face of a customer 7.4.1.29at the service counter. Ticket office staff must not be captured.

A desktop computer, located so that the screen is not visible to customers 7.4.1.30queuing at the service window, shall be provided in ticket offices.

At premium stations there may be a VNET computer to sell V/Line tickets 7.4.1.31where specified in the Final Operational Requirements document.

A Public Address (PA) system zone selector and cordless microphone 7.4.1.32shall be provided in ticket offices. For technical requirements for OCS refer to the relevant franchise documents.

A minimum of 1 MYKI Ticket Office Terminal (TOT) shall be provided to 7.4.1.33service both unpaid service counters with a future provision for another TOT between the unpaid & paid side service counters.



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Each service counter shall include provision for one EFTPOS machine 7.4.1.34with each Ticket office terminal (TOT).

A station landline telephone shall be provided in each ticket office. 7.4.1.35

A SEPAC telephone shall be provided in the ticket office. 7.4.1.36

A Network Time Protocol (NTP) connected digital clock shall be provided 7.4.1.37in each ticket office (refer to FF&E FX-10A).

Data Communication points and GPO’s (dual points) shall be provided in 7.4.1.38ticket offices as required for the previously indicated electrical appliances.

A GPO with a USB port included shall be located adjacent to the 7.4.1.39workstation (refer to FF&E GPO-01).

Ticket offices must be designed to conceal unsightly cabling (to back of 7.4.1.40ticketing and computer equipment) from public view.

Ticket offices shall include joinery for ticket and stationery storage, 7.4.1.41including a mix of shelves, cupboards and drawers. Open shelves must not be visible to customers queuing at the window. Primary storage shall be provided adjacent to the service counters with secondary storage provided within 10 metres of the counter and out of sight of customers.

Ticket offices shall include a safe (refer to FF&E SF-01), mounted on 7.4.1.42secure pedestal 500mm above the finished floor level to reduce the need to bend whilst handling heavy coin bags.

Adjacent to the safe, a standing height countertop for counting cash shall 7.4.1.43be provided. For security both the safe and the countertop are to be enclosed within a cupboard and cash counting and handling must not be visible to customers. An L-shaped ticket office is preferred to achieve this.

A key safe/cabinet, mounted above the safe shall be provided in ticket 7.4.1.44offices.

Suitable height office chairs shall be provided for each standard and 7.4.1.45DSAPT compliant ticket office counter (refer to FF&E CH-01).

Carpet floors with underlay shall be provided in ticket offices (refer to 7.4.1.46FF&E FL-01).

A bulletin board shall be provided in ticket offices (refer to FF&E WF-01B). 7.4.1.47

A document waste bin shall be provided in ticket offices (refer to FF&E 7.4.1.48FX-22).



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General Office 7.4.2General office provides an area for station accounting and finance, station information management system, data management, and station sign-on management. The general office is required to connect directly to the ticket office. The functional requirements of the General Office are identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) section 12.9.3. Where project specific requirements are necessary a Final Operational Requirements document will be prepared by the project.

General office shall have a direct connection to the ticket office via a 7.4.2.1lockable door

The general office shall be connected to the hallway, lobby or meal room 7.4.2.2by a lockable, opaque door

The general office shall have a one-way window which provides a direct 7.4.2.3view from the workstations into the ticket office and of the service counters. A user in the normal seated position must not have to turn to view the service counters.

Secure storage for tickets and cash shall be provided. 7.4.2.4

The general office shall be a secure environment with lockable doors 7.4.2.5accessible by authorised persons only.

The general office shall provide a minimum of one general use 7.4.2.6workstation with MTM intranet access, office chair (refer to FF&E CH-01), desktop computer (refer to Final Operational Requirements document) and mobile storage caddy (refer to FF&E ST-01). Additional workstations shall be provided where identified in Final Operational Requirements document.

The floor area shall be determined by the number of staff as outlined in 7.4.2.7the Final Operational Requirements document and established in section 7.3.

Where the Final Operational Requirements document identifies a future 7.4.2.8upgrade provision for the increased workstations or staff, the floor area shall be designed to allow modification without major structural alteration.

Where the Final Operational Requirements document identifies the need 7.4.2.9for a safe it is to be mounted on a secure pedestal 500mm above FFL to reduce the need to bend whilst handling heavy coin bags and must be provided with an adjacent standing height countertop for counting cash. For security, the safe is to be enclosed within a cupboard and cash counting and handling must not be visible to customers (refer to FF&E SF-02).

A station landline telephone shall be provided in the general office. 7.4.2.10



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Fax/scanner/printer/copier(s) shall be provided in the general office (refer 7.4.2.11to Final Operational Requirements document).

The general office shall provide data/communication points and GPOs as 7.4.2.12required for general office equipment.

A GPO with USB port included shall be located adjacent to each 7.4.2.13workstation (refer to FF&E GPO-01).

Cupboards for stationary storage shall be provided in the general office 7.4.2.14(refer to FF&E ST-02).

A bulletin board shall be provided in general office (refer to FF&E WF-7.4.2.1501B).

A white board shall be provided in general office (refer to FF&E WB-02). 7.4.2.16

A document waste bin shall be provided in the general office (refer to 7.4.2.17FF&E FX-22).

Carpeted floor with underlay shall be provided in the general office (refer 7.4.2.18to FF&E FL-01).

Staff Amenities 7.4.3The rooms that are included in the staff amenity facilities are:

• Kitchen and Meals Room

• Staff Locker Room

• Staff Toilets/Shower

The functional requirements for the staff amenities are identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) Section 12.9.4. Where additional project specific requirements are necessary a Final Operational Requirements document will be prepared by the project.

Kitchen and Meal Room 7.4.3.1

The kitchen and meal room shall allow staff access to potable water, able to carry out food preparation and have an area provided where they can sit down for their meal breaks. The rooms shall be adjacent to the general office and not visible to the general public.

7.4.3.1.1 A staff meal room shall be provided at all stations with the floor area to be determined by the number of staff outlined in the Final Operational Requirements document and established in Section 7.3.

7.4.3.1.2 The kitchen and meals room shall be adjacent to the general office.



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7.4.3.1.3 A minimum 4-seat dining table and chairs shall be provided (refer to FF&E TB-03A). Additional numbers shall be provided where identified in Final Operational Requirements document to cater for maximum staff occupancy.

7.4.3.1.4 Where the Final Operational Requirements document identifies a future upgrade provision for increased staff, the floor area shall be designed to allow modifications without major structural alterations.

7.4.3.1.5 Staff meal rooms shall have joinery including bench top with minimum 1200mm continuous clear preparation space, overhead cupboards and under bench cupboards.

7.4.3.1.6 A dishwasher shall be provided where indicated in the Functional Requirements Form (refer to FF&E WG-02).

7.4.3.1.7 A refrigerator with freezer (minimum 250L) shall be provided in the staff meals room with space to substitute for a 500L fridge with freezer (refer to FF&E WG-01 and WG-01A). Additional numbers shall be provided where identified in the Final Operational Requirements document to cater for maximum staff occupancy.

7.4.3.1.8 A sink with hot and cold mixer tap shall be provided in staff meals rooms (refer to FF&E TW-03 and SW-07).

7.4.3.1.9 A boiling and cold filtered water unit shall be provided in the staff meals room (refer to FF&E TW-04).

7.4.3.1.10 A microwave shall be provided in the staff meals rooms (refer to FF&E WG-03).

7.4.3.1.11 A toaster oven shall be provided where indicted in the Functional Requirements Form (refer to FF&E WG-04).

7.4.3.1.12 GPOs as required for nominated equipment, as well a minimum 1 x double for GPO for discretionary items.

7.4.3.1.13 A roll type paper towel dispenser shall be provided in the staff room (refer to FF&E FX-06B).

7.4.3.1.14 Where the meals room is shared with the train driver facilities there shall be an ice machine provided (refer to FF&E FX-25)

7.4.3.1.15 A hand soap dispenser over the sink shall be provided in the staff meal rooms, to prevent spillage on the bench top (refer to FF&E FX-04A).

7.4.3.1.16 A waste bin shall be provided in the staff meals rooms (refer to FF&E FX-12).

7.4.3.1.17 A bulletin board shall be provided in the staff meals rooms (refer to FF&E WF-01B).

7.4.3.1.18 A bin shall be provided in the staff meals rooms (refer to FF&E FX-24).



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7.4.3.1.19 Manually switched mechanical exhaust fan with adjustable auto shut-off timer, shall be provided in the staff meals rooms.

7.4.3.1.20 Coved, non-slip, rubber or vinyl floor shall be provided in the staff meals rooms (refer to FF&E FL-02).

Staff Locker Room 7.4.3.2

Staff locker rooms are to provide a space for employees to store and change in and out of uniform. The room size and requirement for male, female or unisex locker rooms(s) shall be determined in the Final Operational Requirements document.

7.4.3.2.1 The staff locker room(s) shall be adjacent to the staff toilet and shower facilities.

7.4.3.2.2 Where the Final Operational Requirements document identifies an increase in male or female staff and requires individual male and female area, independent facilities for male and female shall be provided.

7.4.3.2.3 Where the Final Operational Requirements document identifies that the station building will include a train driver’s facility then there shall be separate male and female locker rooms.

7.4.3.2.4 The floor area shall be determined by the number of staff and the number of lockers as outlined in the Final Operational Requirements document as established in section 7.3.

7.4.3.2.5 A minimum of 6 full height lockers shall be included per locker room (refer to FF&E FX-13). Additional numbers shall be provided where identified in the Final Operational Requirements document to cater for maximum staff occupancy.

7.4.3.2.6 Where the Final Operational Requirements document identifies a future upgrade provision for the increased staff or lockers, the floor area shall be designed to allow modification without major structural alteration.

7.4.3.2.7 Where train driver facilities are identified in the Final Operational Requirements document, full height lockers shall be provided for each driver.

7.4.3.2.8 Staff locker rooms shall include a door closer with hold open compliance with the requirements of AS 1428.1 clause 13.5.2 (e).

7.4.3.2.9 Staff locker rooms shall include a 1200mm long bench seat (refer to FF&E SE-02).

7.4.3.2.10 Staff locker rooms shall include a minimum of 3 coat hooks (refer to FF&E FX-14).



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7.4.3.2.11 Staff locker rooms shall include a mechanical exhaust, preferably manually switched.

7.4.3.2.12 Staff locker rooms should be separated from other staff areas by the same airlock as the staff toilet. Alternatively, if space is constrained, the locker room may be designed to act as the air lock.

7.4.3.2.13 Staff locker rooms shall include a coved, non-slip, rubber or vinyl floor (refer to FF&E FL-02).

7.4.3.2.14 Staff locker rooms shall be provided with a privacy latch and occupancy indicator.

Staff Toilets/Showers 7.4.3.3

Toilet and shower facilities shall be provided to the station staff and PSOs. The functional requirements of the staff toilets and shower are identified in the Metropolitan Railway Station Standard (L1-CHE-STD-013) Section 12.9.5. Whether the room needs to be male, female or unisex shall be determined in the Final Operational Requirements document where project specific requirements shall be defined. The number of toilets required shall be determined using the Worksafe Amenities and Work Environment – Compliance Code and the relevant standards.

7.4.3.3.1 The staff toilets shall be adjacent to the locker rooms giving staff access to the facilities.

7.4.3.3.2 The number of staff toilets is defined in the Final Operational Requirements document and have a minimum floor area as specified in Section 7.3.

7.4.3.3.3 As a minimum, one unisex accessible staff toilet (DDA compliant) is required. This shall incorporate a shower and comply with the requirements of AS 1428.

7.4.3.3.4 Where the Final Operational Requirements document identifies an increase in male or female staff and requires individual male and female toilets, independent facilities for male and female shall be provided.

7.4.3.3.5 Where the Final Operational Requirements document identifies that the station building will include a train drivers’ facility then there shall be separate male and female toilets.

7.4.3.3.6 Staff toilets shall be provided with a privacy latch and occupancy indicator.

7.4.3.3.7 Where the Functional Requirements (Final Operational Requirements document) identifies a future upgrade provision for toilets or staff, the floor area shall be designed to allow modification without major structural alteration.

7.4.3.3.8 Each female and accessible toilet shall have a sanitary bin (refer to FF&E SW-09).



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7.4.3.3.9 Door closers with a hold-open mechanism shall be provided on all staff toilet doors.

7.4.3.3.10 Staff toilet shall have ceramic toilets and toilet flush buttons (refer to FF&E SW-02).

7.4.3.3.11 Staff toilet shall have a toilet paper dispenser (refer to FF&E FX-06B).

7.4.3.3.12 Staff toilets shall have handrails and grab rails.

7.4.3.3.13 Staff showers shall have a folding shower seat (refer to FF&E FX-09).

7.4.3.3.14 Staff showers shall have an adjustable shower rose with soap holder (refer to FF&E FX-04C).

7.4.3.3.15 Staff showers shall have shower curtains (refer to FF&E FX-08).

7.4.3.3.16 Staff toilet areas shall have a basin with hot and cold water supply and mixer taps (refer to FF&E TW-01).

7.4.3.3.17 Staff toilet areas shall have a soap dispenser to be located over the basins or bench to prevent soap spilling onto the floor and creating a slip hazard.

7.4.3.3.18 Staff toilet areas shall have a roll type paper towel dispenser (refer to FF&E FX-04D).

7.4.3.3.19 Staff toilet areas shall have a hand dryer (refer to FF&E FX-03A).

7.4.3.3.20 Staff toilet areas shall have a floor waste connected to the floor plumbing (refer to FF&E SW-08).

7.4.3.3.21 Staff toilet area shall have a mirror over each basin (refer to FF&E FX-01).

7.4.3.3.22 Staff toilet areas shall have a minimum 2 coat hooks with one alongside the fold down seat to comply with AS1428 and the other on the door (refer to FF&E FX-14).

7.4.3.3.23 Staff toilet areas shall have as a minimum one double towel rail (refer to FF&E FX-11).

7.4.3.3.24 Staff toilet areas shall have a waste bin (refer to FF&E FX-12).

7.4.3.3.25 Staff toilet areas shall have a light point inside the room.

7.4.3.3.26 Staff toilet areas shall have a spare GPO installed.

7.4.3.3.27 Staff toilet areas shall have a door closer with hold open, compliant with the requirements of AS 1428.1 clause 13.5.2 (e).

7.4.3.3.28 Staff toilet areas shall have manually switched mechanical exhaust fan with an adjustable auto shut-off timer.



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7.4.3.3.29 Staff toilet areas shall have a coved, non-slip, ceramic tile floor (refer to FF&E TIL-01).

7.4.3.3.30 Staff toilet areas shall have ceramic tile walls (refer to FF&E TIL-05).

Supervisor’s Office 7.4.4The provision of a supervisor’s office is an MTM operations management decision based on the customer service staffing policy for the corridor. The Functional Requirements Form (MCMF 02011-01, 02 or 03) shall determine whether the office is required.

The supervisor’s office shall be located next to the general office. 7.4.4.1

One general use workstation with MTM intranet access (refer to FF&E 7.4.4.2WS-01), an office chair (refer to FF&E CH-01), desktop computer (refer to Final Operational Requirements document) and a mobile storage caddy (refer to FF&E ST-01) shall be provided in the station supervisor’s office.

The floor area is defined in Section 7.3. 7.4.4.3

A bulletin board shall be provided in the stations supervisor’s office (refer 7.4.4.4to FF&E WF-01B).

A white board shall be provided in the station supervisor’s office (refer to 7.4.4.5FF&E WB-02).

A Network Time Protocol (NTP) connected digital clock shall be provided 7.4.4.6in the station supervisor’s office (refer to FF&E FX-10A).

A station landline telephone shall be provided in the supervisor’s office. 7.4.4.7

A document waste bin shall be provided in the station supervisor’s office 7.4.4.8(refer to FF&E FX-22).

Data/communication points and GPOs shall be provided in the station 7.4.4.9supervisor’s office, as required for equipment.

A GPO with a USB port included shall be located adjacent to the 7.4.4.10workstation (refer FF&E GPO-01).

Carpeted floor with underlay shall be provided in the station supervisor’s 7.4.4.11office (refer to FF&E FL-01).



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Station Control Room 7.4.5The station control room contains a control desk with screens to monitor PIDS and where required by MTM CCTV recordings of nearby stations. The Final Operational Requirements document shall determine if the control room is required. The functional requirements are identified in the Metropolitan Railway Station Standard (L1-CHE-STD-013) section 12.11. For technical requirements for OCS refer to the relevant franchise documents.

The control room shall have a direct connection to the general office, a 7.4.5.1visual connection to the ticket office and passengers must not be able to view the desk. The final location of the controls room must be agreed with MTM.

A Control Desk shall be provided in the control room. The Control Desk 7.4.5.2shall be designed in consultation with MTM. For approved CCTV workstation equipment refer to MTM OCS Engineering Manager for approved product list.

The control room shall have a minimum floor area specified in Section 7.3 7.4.5.3to cater for the size of the Control Desk 3000mm x 1000mm, with an additional 900mm clearance around the desk for maintenance access to the control equipment.

The control room shall have a carpeted floor with underlay (Refer to FF&E 7.4.5.4FL-01).

Sign-In Bench 7.4.6Sign-in benches shall be provided for staff, external suppliers and contractors to sign in and notify station staff when access to the station precinct area is required.

A sign in bench shall be located in a hall or lobby area (within the staff, 7.4.6.1facilities), immediately inside the entrance from the Unpaid Area of the Station building with minimum dimensions 450mm deep x 1200mm wide x 900mm high.

A bulletin board shall be mounted above the sign-in bench (refer to FF&E 7.4.6.2WF-01B).

Drawers shall be provided under the sign-in bench. 7.4.6.3



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7.5 Public Station Facilities Requirements

Waiting Rooms 7.5.1Waiting areas can either be enclosed within the station, located on the platform as part of the station structure itself, or as a separate structure on the platform. The requirement for an enclosed and/or sheltered platform waiting area will depend on the station category. The functional requirements of the Waiting Room are identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) Section 12.8.3. The number of seats, the required area and other special requirements shall be confirmed in the Final Operational Requirements document.

Waiting areas enclosed within the station shall be designed so that they are highly visible, overseen from the ticket office and located near to the main access and exit points. From the waiting area the passengers should be able to view the incoming trains and the modal interchange area.

The waiting room shall be located in the paid area unless specified in the 7.5.1.1Final Operational Requirements document and the ticket office has a clear line of sight for surveillance of the area.

Customer amenities (e.g. public toilets) and vending machines shall be 7.5.1.2located close proximity to waiting rooms where required at stations.

Waiting rooms at stations, where required, should be located adjacent to 7.5.1.3or near platforms where reasonably practicable.

The floor area shall be determined by the patronage as outlined in the 7.5.1.4Final Operational Requirements document and established in Section 7.3.

Where the Final Operational Requirements document identifies a future 7.5.1.5upgrade provision for increased patronage, the floor area shall be designed to allow modification without major structural alteration.

Where the Final Operational Requirements document identifies, the 7.5.1.6waiting room shall be fully enclosed.

Where the Final Operational Requirements document identifies a future 7.5.1.7upgrade provision for increased patronage, the waiting room shall be designed to allow modifications from an open to an enclosed and climate controlled waiting room.

Waiting rooms shall have seats fabricated using Agora Grille mesh, with 7.5.1.8at least one armrest to each seat, and one seat in each bank with armrests on both sides (refer to FF&E SE-01).

The waiting room shall provide a lockable switched GPO capable to 7.5.1.9recharge electric wheelchairs / scooters adjacent to the wheelchair waiting zone.



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Waiting rooms shall have CCTV coverage and passive surveillance by 7.5.1.10staff in the ticket office or future ticket office.

Where the waiting room is fully enclosed it shall have an automated door 7.5.1.11and security shutter/s with remote closing and locking controls located in the ticket office.

Waiting rooms shall have vandal resistant walls - minimum 12mm smooth 7.5.1.12stopped painted fibre cement sheet or approved equipment.

Passengers are to have a clear and legible line of sight to one of the 7.5.1.13concourse PIDs while seating in the waiting room. Where this can’t be provided a PID shall be mounted on the waiting room wall. It must be mounted in a way that it still provides maintenance access.

Waiting rooms shall have solid plaster ceilings or approved equivalent, 7.5.1.14where lower than 2700mm.

Waiting rooms shall have vandal proof light fittings. 7.5.1.15

For Premium stations, an enclosed air conditioned waiting room shall be 7.5.1.16provided. The air conditioning system shall be separate from the ones used in the staff facilities and the air-conditioning controls shall be located in the ticket office.

Public Toilets 7.5.2Toilets for the use of rail and intermodal passengers shall be provided as a customer service. The station category will determine if passenger toilets and baby change facilities are required. The requirements for Public Toilets shall be identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) Section 12.8.6. Where toilets are provided the size, number, mix of facilities and any other project specific requirements shall be stated in the Final Operational Requirements document.

Public toilets shall be located within the paid concourse area, preferably 7.5.2.1visible from the ticket office for security reasons. If the toilets are located in a corridor, the ladies and disabled toilets should in the first instance attempt to avoid female commuters having to walk past the male toilets first.

Public toilets shall have a separate entrance for each facility. All locks on 7.5.2.2public toilets shall be able to be opened by station staff in case of an emergency.

A minimum of two toilets shall be provided: 7.5.2.3

a. 1 x unisex DSAPT compliant accessible left hand transfer

b. 1 x unisex DSAPT compliant accessible right hand transfer



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The floor area and number of toilets shall be determined by the expected 7.5.2.4patronage as outlined in the Final Operational Requirements document and established in Section 7.3.

Where the Final Operational Requirements document identifies a future 7.5.2.5upgrade provision for the increased patronage, the floor area shall be designed to allow an increase in the number of toilets and allow modifications without structural alterations.

Customer access to public toilets shall be capable of being locked by 7.5.2.6station staff.

Public Toilets shall be provided with a privacy latch and occupancy 7.5.2.7indicator.

Door closers with a hold-open mechanism shall be provided on standard 7.5.2.8ambulant public toilets.

Where the toilet doors opens outwards into a public space there shall be 7.5.2.9sufficient space provided outside the door so that it does not impact circulation of the public.

Public toilets shall have ceramic toilets with lids and toilet flush button 7.5.2.10(refer to FF&E SW-01).

Each female and unisex toilet shall make space provision for a sanitary 7.5.2.11disposal bin.

Each Accessible toilet shall be provided with a baby change table (refer to 7.5.2.12FF&E FX-05).

Each Accessible toilet shall be provided with folding handrails for 7.5.2.13accessible and ambulant use (refer to FF&E FX-07D).

Public toilets shall have stainless steel double roll toilet paper dispensers 7.5.2.14(lockable or with lockable spindles) (refer to FF&E FX-06B).

Public toilets shall have ceramic basins (refer to FF&E SW-05A). 7.5.2.15

Public toilets shall have a soap dispenser mounted over the basin or 7.5.2.16counter to prevent spillage onto the floor (refer to FF&E FX-04A).

Public toilets shall have a mounted wall mirror (refer to FF&E FX-01). 7.5.2.17

Public Toilets must have hand dryers with high-level isolations switch and 7.5.2.18no GPO (refer to FF&E FX-03A).

Public toilets shall have a cold water supply only (refer to FF&E TW-02). 7.5.2.19



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Public toilets shall have a vandal proof lockable cleaner’s tap (refer to 7.5.2.20FF&E TW-06).

Public toilets shall have a floor waste which is connected to the waste 7.5.2.21plumbing (refer to FF&E SW-08).

Public toilets shall have one lockable IP66 GPO. 7.5.2.22

Public toilets shall have securely fixed, vandal resistant waste bins (refer 7.5.2.23to FF&E FX-03C).

Public toilets shall have concealed cisterns to reduce vandalism. Access 7.5.2.24is to be provided via a lockable plumbers duct (access via flush plate is insufficient).

Public toilets shall have door vents at the tops of doors to prevent 7.5.2.25vandalism (or highly resistant grilles, where they must be placed at a low level to enable efficient ventilation).

Public toilets shall have a coved ceramic tile floor and wall (refer to FF&E 7.5.2.26TIL-06).

Public toilets shall have a dark coloured grout that will disguise residue 7.5.2.27following graffiti removal.

Public toilets shall have a high performance mechanical exhaust system. 7.5.2.28

Ambulant public toilets shall have a door closer with hold open, compliant 7.5.2.29with the requirements of AS 1428 clause 13.5.2 (e).

Public toilets shall be designed to utilise natural light and ventilation as 7.5.2.30much as possible.

7.6 Stations Equipment Rooms

Cleaner’s Room 7.6.1All stations shall be provided with a cleaner’s room that includes storage space for cleaning equipment. The functional requirements for the cleaner’s room are identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) Section 12.19.8. The room dimensions will be determined by the station category and any project specific requirements stated the Final Operational Requirements document.

The cleaner’s room shall provide a secure space for storage of cleaning 7.6.1.1products and equipment.

The floor area shall be determined in Section 7.3. 7.6.1.2

The cleaner’s sink shall be provided with hot and cold water mixer tap 7.6.1.3(refer to FF&E TW-05).



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Cleaner’s rooms shall have shelves for storage of chemicals and supplies 7.6.1.4(refer to FF&E SH-01).

Cleaner’s rooms shall have a rack for storage with a minimum 4 7.6.1.5mops/brooms (refer to FF&E FX-26).

Cleaner’s room shall have a towel rail (refer to FF&E FX-11). 7.6.1.6

Cleaner’s rooms shall have a floor waste connected to the waste 7.6.1.7plumbing (refer to FF&E SW-08).

Cleaner’s room shall have a manually switched mechanical exhaust fan 7.6.1.8with an adjustable auto switch-off timer.

Cleaner’s room shall have coved, non-slip, vinyl, rubber, concrete or 7.6.1.9ceramic tile floor.

Cleaner’s rooms shall have an IP66 double GPO. 7.6.1.10

Cleaner’s rooms shall have a lockable door. 7.6.1.11

Door closers with a hold-open mechanism shall be provided on the 7.6.1.12cleaner’s room internal keyed doors.

Storage Room 7.6.2All stations provide a storage room that includes storage space for general storage. The functional requirements of the storage room are identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) Section 12.19.7. The required size shall be determined by the station category and any project specific requirements stated in the Final Operational Requirements document.

Storage rooms shall provide secure space for storage of station 7.6.2.1miscellaneous equipment, lost property, documents, posters, timetables, etc.

The floor area shall be determined by the number of staff outlined in the 7.6.2.2Final Operational Requirements document and the allocation established in Section 7.3.

Storage rooms shall have at least one full height separately lockable 7.6.2.3cupboard with adjustable shelving for secure storage of lost property (refer to FF&E ST-02).

Storage rooms shall have adjustable shelving (refer to FF&E SH-01). 7.6.2.4

Door closers with a hold-open mechanism shall be provided on the 7.6.2.5internal storage room door.

Storage rooms shall have coved, non-slip, vinyl, tile or rubber floors. 7.6.2.6



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Communication Equipment Room 7.6.3A communications equipment room serving all OCS systems shall be provided at all stations. For the functional and technical requirements of the Communications Equipment Room refer MTM’s Communication Equipment Standard, draft copy now available. Where this facility is identified in the Final Operational Requirements document, the area of the room will be determined as part of the development stakeholder requirements and included to ensure all systems can be accommodated in dedicated racking.

Building Services Room 7.6.4The Building Services room shall be located on the ground floor with easy access for maintenance personnel carrying various tools, ladders etc. The room size shall be determined based on project specific main switchboard dimensions. The room shall be capable of access from the main corridor in an unpaid area of the station building.

7.7 External Station Building Equipment Provisions

Generator Space 7.7.1Where a generator is to be provided it shall be located adjacent to the electrical switch board room. There should be vehicular access for refuelling or an alternate location approved by MTM. If the provision is for a mobile generator set, there should be sufficient truck access and allocated parking space.

Air-Conditioning Condenser Space 7.7.2Space shall be allocated on the ground level for air conditioning condensers. The space shall be cross ventilated and shall have a vandal proof fence around it. There shall be sufficient space around the equipment for maintenance.

Rain Water Tanks 7.7.3Where rain water tanks are to be provided they shall be located with minimum 1m clearance around them for inspection and maintenance. There should be access and provision for replacement of the tanks when required.

Rain Water Pump Room 7.7.4Where required rainwater pump room shall be located adjacent to tanks and shall have easy maintenance access.



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EWP Storage Area 7.7.5Where a secure space for a temporary EWP cannot be provided on the platform an undercover and secure area must be provided for the storage of the EWP. The area must be large enough to accommodate a 1m clearance around the EWP. The primary dimensions of the EWP MTM use is 1.87m length x 0.76 width x 1.99m height when lowered. In locations where MTM require a larger EWP, an increased storage area shall be provided.

Maintenance Store 7.7.6A maintenance store shall be provided for station specific light fittings and other building services spares. The access shall be from a common corridor.

7.8 Other Staff Facilities

Train Drivers’ Facilities 7.8.1If train driver’s facilities are required, they shall be identified in the Final Operational Requirements document. They shall be required at stations where drivers need to start or complete a train service, usually at terminal stations or short starter locations. At these stations the drivers require facilities to sign on/off for a shift and where they can wait for their designated train to arrive. Train drivers should be included in the staffing numbers when designing staff amenities facilities. The functional requirements for train driver’s facilities are identified in the Metropolitan Railway Stations Standard (L1-CHE-STD-013) Section 12.13.

The Train Drivers’ facilities shall be provided in the staff facility building. 7.8.1.1

The driver sign-on area shall be separate from the general sign in area. 7.8.1.2

6 lockable notice boards shall be provided in the train driver’s facilities. 7.8.1.3

Door closers with a hold-open mechanism shall be provided on internal 7.8.1.4doors where they are located in the station building.

One whiteboard shall be provided in the train driver’s facilities (refer to 7.8.1.5FF&E WB-02).

One key safe shall be provided in the train driver’s facilities (refer to FF&E 7.8.1.6SF-03).

A workstation shall be provided in the train driver’s facilities (refer to FF&E 7.8.1.7WS-01).

One mobile pedestal storage unit shall be provided in the train driver’s 7.8.1.8facilities (refer to FF&E ST-01).

PC(s) shall be provided in the train driver’s facilities (refer to Final 7.8.1.9Operational Requirements document).



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One office chair shall be provided in the train driver’s facilities (refer to 7.8.1.10FF&E CH-01).

One document waste paper bin shall be provided in the train driver’s 7.8.1.11facilities (refer to FF&E FX-22).

A bench top large enough to accommodate 1 x 8-pocket slips board. 7.8.1.12

One bulletin board shall be provided in the train driver’s facilities (refer to 7.8.1.13FF&E WF-01B).

Desktop fax/scanner/printer/copier(s) shall be provided in the train driver’s 7.8.1.14facilities (refer to Final Operational Requirements document).

One telephone on a separate line shall be provided in the train driver’s 7.8.1.15facilities.

A desktop A4 filing unit shall be provided in the train driver’s facilities 7.8.1.16(refer to FF&E FX-27).

Space provision and GPO for one spare two-way radio and charger shall 7.8.1.17be provided in the train driver facilities.

PSO Facilities 7.8.2PSO facilities are required at every station. PSO facilities shall comply with PTV’s Technical Requirements Station Protective Services Officers Accommodation and Requirements Version 1.0 August 2016. The requirements must be confirmed with PTV and Victoria Police.

The PSO’s office and handover room shall have a separate access to the 7.8.2.1facilities from outside of the station building.

The PSO facilities shall have separate security and access arrangements 7.8.2.2to those of the station staff areas.

The PSO’s office may connect directly to the staff facilities. 7.8.2.3

Any walls of the PSO facilities which are adjacent to station staff areas 7.8.2.4shall be sound insulated.



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Authorised Officer’s Office 7.8.3The functional requirements for an Authorised Officer’s Office are identified in the Metropolitan Railway Station Standard (L1-CHE-STD-013) section 12.14. The Functional Requirements Form (MCMF 02011-01, 02 or 03) will determine whether the Authorised Officer’s Office is required and any other project specific requirements.

The Authorised Officer’s (AO) Area may be a part of the overall station 7.8.3.1building and the AO staff should be considered as station staff when designing the staff facilities.

Access to the paid area from the AO’s Office is preferable. 7.8.3.2

The floor area shall be determined by the number of AO outlined in the 7.8.3.3Final Operational Requirements document and established in section 7.3.

The AO’s office shall have 4 half locker units (8 lockers in total) for 2 7.8.3.4teams of 4 staff.

General use workstations shall be provided in accordance with the Final 7.8.3.5Operational Requirements document. Each workstation shall be provided with:

• Desktop PC.

• MTM intranet access

• An office chair (refer to FF&E CH-01).

• A mobile storage caddy (refer to FF&E ST-01).

Data/communication points and GPOs as required for the above shall be 7.8.3.6provided in the AO’s office.

A minimum of 6 GPOs shall be provided for charging electronic devices in 7.8.3.7the AO’s office.

A GPO with a USB port included shall be located adjacent to the 7.8.3.8workstation (Refer FF&E GPO-01).

Fax/scanner/printer/copier(s) shall be provided in the AO’s office (refer to 7.8.3.9Final Operational Requirements document).

A Network Time Protocol (NTP) connected digital clock shall be provided 7.8.3.10in the AO’s office (refer to FF&E FX-10A).

A storage cupboard or cabinet for stationary, reference material etc. shall 7.8.3.11be provided (refer to FF&E ST-02).

A station landline telephone shall be provided in the AO’s Office. 7.8.3.12



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2 myki data points for hand held devices chargers and printers shall be 7.8.3.13provided in the AO’s office.

The door to the AO’s Office shall be lockable. 7.8.3.14

A document waste bin shall be provided in the AO’s Office (refer to FF&E 7.8.3.15FX-22).

A bulletin board shall be provided in the AO’s Office (refer to FF&E WF-7.8.3.1601B).

A white board shall be provided in the AO’s Office (refer to FF&E WB-02). 7.8.3.17

Where there is an external door with direct access out of the station 7.8.3.18building a peep hole shall be provided.

The AO’s Office shall be climate controlled as part of the station building. 7.8.3.19

Carpeted floor with underlay shall be provided in the AO’s Office (refer to 7.8.3.20FF&E FL-01).

7.9 Building Services Maintenance Access The building services for the station building shall be designed to completely eliminate the requirement for gaining maintenance access into the building. A ducted air conditioning system with multiple thermostat zone control is to be used so that the fan coil unit and condensing unit can be located outside of the office areas for easy maintenance access.

7.10 Roof Maintenance Access

The design of the station building should aim to minimise the maintenance 7.10.1requirements on the roof area.

Where possible, the design should avoid the need for harnessing to undertake 7.10.2any maintenance tasks on the roof. Where this is not possible, fall restraint devices shall be provided.

At least one access hatch shall be installed in the ceiling of the station building to 7.10.3enable maintenance access to rooftop. These should be located beneath the equipment as required. These hatches shall not be located in the toilets or locker rooms.

Where there are two or more separate buildings roof cavities there shall be roof 7.10.4access to each building via an access hatch.

Roof Hatches are to be located in a common corridor space to minimise 7.10.5disruptions to customer operations of the station.

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