Statement of Purpose - thecaldecottfoundation.co.uk · Statement of Purpose. The Quality and...

Quality Care Standards 2015/ Children’s Home Regulations 2015

Statement of Purpose

SC064081

Pine Lodge

The Caldecott Foundation

Kennington Road

Willesborough

Ashford

Kent TN24 0ST

Valid from 1 June 2015

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Children’s Home Regulations 2015

Introduction

In order to comply with Regulation 16 Children’s Homes Regulations (2015) each home is required to have a Statement of Purpose. The Quality and Purpose of Care Standard specifies that the statement of purpose is clear and available to staff and children and reflected in any policies procedures and guidance. It is available to the responsible authority and any parent or person with parental responsibility.

Pine Lodge provides residential care to young people aged 7 – 16+ years old and can be of a mixed gender. In some circumstances young people may stay up to the age of 18 and this will be dependent on their individual needs. Pine Lodge is able to offer placements on a planned and an emergency basis and works specifically with children and young people who have a variety of needs. The children and young people will come from a variety of backgrounds, display challenging behaviour and raw emotions which are hard for other people to understand and withstand. Pine Lodge is registered to provide care and accommodation for up to 7 children for young people who have emotional, behavioural and social difficulties. These needs/difficulties may include:

Physical aggression/ violent behaviour Absenting Mental Health issues (anxiety, self harm, depression, PTSD, ODD) A specific learning disability (ASD, High functioning autism, Asperger’s) Criminal behaviours Sexualised behaviours Sexual Exploitation Speech and Language difficulties Low educational attainment

The decision to admit will be made in line with the needs of the individual young person, appropriate matching against other young people resident in the home, as well as taking into account levels of risk presented, identified resources needed to support the young person and the skills of the staff team. Throughout the period of placement a detailed outline of risk, behaviour management strategies and an understanding of the child/young person’s resilience factors will be developed in order to facilitate either a transition to an identified placement or planning for them to remain in the medium to long term.

Pine Lodge home is part of The Caldecott Foundation, which is based in Ashford, Kent, which is a charitable organisation that provides a range of therapeutic, residential, fostering and special educational needs

Quality and Purpose of Care

1. A statement of the range of needs of the children for whom it is intended that the children’s home is

to provide care

2. Details of the children’s homes ethos and the outcomes that the children’s home seeks to achieve

and its approach to achieving them

1.

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services across the country. The Caldecott Foundation has a therapeutic approach to care and every young person is supported through TEAM IQ Model of Care (see appendix). In addition to this the Foundation offers specialist treatment services for traumatised children through direct work delivered by a Therapeutic Team. The Caldecott Foundation works to ensure that looked after children are provided with the help, care and support needed for them to thrive. Caldecott Foundation’s Vision is succeeding where others fail and helping children to build a future. The Caldecott Foundation exists to provide care, education, fostering and support to the children and young people in the greatest need who have faced significant trauma and deprivation. Our primary aim is to provide each child/young person with the necessary tools and identified support needs to aid their transition back into foster care, home or a less intense provision. The cycle of assessment, monitoring, evaluation and review will identify the support and provision required to ensure the child/young person is able to build on areas of strength and make progress in all areas of need. Multi-disciplinary case meetings will ensure that all professionals involved with the child/young person can determine the best care/placement plan. The Caldecott Foundation aims to empower children and young people in the decision making process. Our model of care is under pinned by our values of:

Respecting the individual child's experience (recognising and building resilience) Healing through relationships (attachment) Learning for Life (social learning) Recognising the importance of the child's whole system (working in partnership)

From the outset the adults working alongside the child/young person will be observing and reporting on the child/young person’s daily life. The information gathered and evaluated will contribute to the final assessment report delivered in preparation for the child/young person’s transitional plans. Staff work closely with the young people to develop professional and constructive relationships. This forms a significant part of the work with children and young people in order to produce a professional assessment of current and future needs, in partnership with the Placing Authority, concerned professionals, the child and family. Recommendations are made in regular progress/review reports for treatment and intervention programmes and also the needs that will need to be met by future placements.

The formal assessment model used by Pine Lodge is based on the Framework for the Assessment of Children in Need and their Families. At the Caldecott Foundation we believe in children and young people’s resilience and the understanding that normal development can take place under very difficult conditions. We aim to identify the child/young person’s strengths, passions, ambitions and dreams and support them to achieve these. During their placement, the children and young people can expect to be provided with a safe, and containing environment with clear and thoughtful boundaries, which are reliable without being rigid. The adults will provide an experience of being cared for, having fun with firm and consistent boundaries without being punitive or persecutory. We aim to help support the children and young people to be able to have their say, take control of their lives and be able to develop a sense of responsibility for their decisions and actions.

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A placement at Pine Lodge can be effective in breaking a negative cycle of behaviour and the environmental concept is such that unresolved feelings can begin to be addressed safely. The level of support offered in a nurturing and responsive environment provides a setting where negative and disruptive behaviour can be contained and challenged constructively by boundary setting and consistency of practice.

This is evident when young people have been able to move on from the residential setting and return to a family environment and can be resilient to these intense relationships and using them as support to further develop themselves and move into adult life.

Pine Lodge is a purpose built home over 4 levels designed to provide spacious accommodation for up to 7 young people of both genders with social, emotional and behavioural difficulties. Dependent on the needs of the young people Pine Lodge has the capacity to adapt certain aspects of the building such as changing the direction of the fire restrictors on bedroom doors to prevent them being used as ligature points. We are also able to attach or detach window restrictors for the young people’s safety. The upper level has the capacity to be used as a multi-functional area on a day to day basis, as space away from the main body of the building, or to support a young person on a 1:1 basis in a self-contained living area. Consideration can also be given to changing the lighting, furniture layout and purpose of rooms to meet any specific needs a group of young people may have. The down stairs of the building houses a spacious TV lounge along with annex for either quiet play or use of computer games. It also houses a well equipped kitchen/diner to allow all the children and staff to sit comfortably and eat together. Pine Lodge has its own dedicated classroom with a Teacher and Teaching Assistant in some cases extra support can be given to a young person in class as an addition to support the young person re-engage in education process. It is registered as part of Caldecott School. Education will be an on-going part of the assessment package. Staff from Pine Lodge will support each child/young person to achieve their potential within the educational context through close working relationships with the class team and ensuring opportunities for education are provided outside of the class. The first floor houses the children’s bedrooms and bathrooms. Each child has their own space which they are encouraged to personalise during the admission process. There are 2 shared bathrooms with baths and showers which are kept clean and homely. The second floor houses the manager’s office and an additional sleeping in room. The upper level of Pine Lodge is a useful space at the top of the house which contains a toilet, bathroom, lounge area and kitchenette, meeting room, art room and an additional lounge specifically designed to facilitate contact. It can be used as a space away from the main body of the house during difficult periods or a space to allow private, protected family contact.

3. A description of the accommodation offered by the home including- how accommodation has been adapted to the needs of children, the age range, number and sex of children for whom it is intended that accommodation is to be provided and the type of accommodation including sleeping

accommodation.

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Pine Lodge is located in Ashford, in the county of Kent where we work closely with our colleagues in other homes across the Caldecott Foundation. Pine Lodge is based approximately 10 minute drive from Ashford Town Centre where young people can access a range of shops, restaurants, cinema, gyms, and a bowling alley. In addition, young people have the opportunity to visit beaches, larger shopping centres, activity centres and theme parks all within easy reach of the home. Ashford has youth centres where young people can go in their free time and engage in many recreational activities and is a great place to make new friends. In addition to the indoor provisions there is plenty of open green space to be found in the surrounding areas. Willesborough Park is only five minutes away from the home, allowing plenty of space for young people to run around and enjoy themselves. Within the town centre there are many services available for young people. The specialised organisations provide a number of services such as a Sports Centre, library, the CXK (formerly connexions post 16 education and work placements agency), Addaction (drugs and alcohol) agency, and YOT. As mentioned earlier we also have direct access to our internal therapy team which works directly with Pine Lodge team on all aspects of care ranging from staff training to assisting in the implementation of individual risk management plans. All these services work together to offer a great range of services for young people. Arts programmes for young people in music, drama, and art are also available. There is also accessibility to support young people on issues such as quitting smoking, drug and alcohol support and sex education. Ashford also has a number of local operations in place to protect young people who are at risk. The police also have a Missing Person Co-ordinator, Andy McKeeman, who liaises with the home regarding young people who regularly go missing from care. He also provides support and advice regarding other safeguarding issues that may affect the welfare of children.

In Pine Lodge, we believe it is important to set a strong culture within the home of acceptance of diversity and difference. We embrace the celebration of a wide range of special days and key traditional celebrations for a wide variety of cultures. We would respect any celebration day that a young person wishes to acknowledge and equally that they may chose not to. Pine Lodge is based in Ashford in Kent and within the local area there are a wide range of places of worship available to young people. Young people at the home are offered to attend their place of worship and staff will provide transportation for this to happen. The staff at Pine Lodge are from mixed religious and cultural backgrounds and provide an acceptance to those of all religions. Staff members talk about the similarities and difference between their religions and this sets an example to young people and reflects the multi faith ethos of the home. Where young people require prayer books, prayer mats, religious artefacts or want to attend classes related to their religion. The staff at Pine Lodge will ensure that the young people are fully support to follow their chosen faith and will provide budget and transport to do this.

4. A description of the location of the Home

5. The arrangements for supporting the cultural, linguistic and religious needs of children.

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Pine Lodge also provides a cultural monetary allowance that can be used for special religious events. For example, the home may buy children Easter eggs at Easter and give each young person a budget to buy their family gifts at Eid and Christmas etc.

The Caldecott Foundation has an overall complaints policy which is used in Pine Lodge. The complaints procedure consists of 3 stages:- i. The Informal or Problem Solving Stage ii. The Formal or Registration Stage

iii. The Review Stage

(for a copy of the policy please go to www.proceduresonline.com/caldecott/chomes) At the informal stage, the complainant should speak to a member of the Pine Lodge team.

For formal complaints contact the Registered Manager of the home. However, if the complaint is regarding the

Registered Manager, complainants may contact Nick Barnett, Director for Change Management.

All complaints are taken seriously and the appropriate procedures and processes are followed. All children/young people are made aware of the complaints procedure on admission through the “Children’s Guide” and open discussions within the house and is covered regularly in the weekly Children’s Meetings. Complaint slips are readily available and contain details of people the child/young person can contact, including their Social Worker, the Ofsted Inspector; Regulation 44 Visitor; Director for Change Management; Head of Education; Chief Executive. They can also contact the Office of the Children’s Commissioner; Kent Social Services and a local police officer, if they wish to discuss an issue with someone outside of Pine Lodge and the Foundation. In the unlikely event that complaints are received they are dealt with immediately and in line with statutory requirements and company policy. The correct people are notified and the party making the complaint are kept informed throughout the investigation from the start straight through to the outcome. Young people are informed in writing of the outcome and resolution of the complaint. Documentation is completed from when the complaint is received and any complaints made are reviewed both internally and externally.

6. Details of who to contact if a person has a complaint about the home and how that person can access the home’s complaints policy.

http://www.proceduresonline.com/caldecott/chomes

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CIE Team Ofsted National Business Unit Piccadilly Gate Store Street MANCHESTER M1 2WD Tel. No:- 0300 123 1231 Website:- www.ofsted.gov.uk

The Office of the Children's Commissioner

Anne Longfield

The Office of the Children's Commissioner Sanctuary Buildings 20 Great Smith Street London SW1P 3BT

Tel: 0800 528 0731 or

email to [email protected]

Website:- www.rights4me.org

All Caldecott Foundation policies can be accessed at any time on the internet at: http://www.proceduresonline.com/caldecott/chomes Safeguarding The homes staff members are trained and regularly refreshed in the area of safeguarding and child sexual exploitation. Each young person is cared for differently in accordance with their needs in terms of safeguarding and CSE. In the event of risk of CSE the staff at Pine Lodge will complete the Kent and Medway Safeguarding children’s at risk of sexual exploitation Risk Assessment and this will be placed on our CSE register held within the organisation. The use of the register is for quality assurance and audit purposes that allows us to monitor young people at risk and the work that Pine Lodge undertakes to reduce the risk. The register also supports Registered Managers across the organisation in relation to on call responsibilities and the processes to follow. Staff at Pine Lodge work closely with local authorities, and public services to formulate personalised plans to protect each young person. The company has specialist services that Pine Lodge can call upon in cases where intensive support is required. At the centre of safeguarding within Pine Lodge is the idea that if young people feel comfortable around the home and have a good relationship with staff they are more likely to listen to a staff member when they are trying to encourage them to stay safe. In addition to these good relationships mean a young person is more likely to open up to the staff member about any situations that worry, upset or scare them. Pine Lodge ensures staff are familiar with the company’s confidential reporting policy and the home emphasises the ethos that all concerns, no matter how small they seem, must be reported whether they concern colleagues or not. The number one priority for the staff is the children. A list of who to contact is displayed in the team office so all staff can easily access this information.

7. Details of how a person, body or organisation involved in the care or protection of a child can access the home’s child protection policies or the behaviour management policy.

mailto:[email protected]

http://www.proceduresonline.com/caldecott/chomes

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The home’s safeguarding officer is: Rebecca Fisher and she should be contacted in the first instance should you have a safeguarding concern. The regional officer for the home is Nick Barnett. The Local Authority Duty Officer (LADO) Team can be contacted on 03000 410 888. Missing from home The home has a ‘Missing from Home’ Policy that provides the minimum standard for every young person living at the home. Each young person has an individualised missing from care risk management plan that determines the routes that the staff takes to prevent young people from going missing. The home likes to create a relaxed atmosphere in the home and makes a concerted effort to make each young person feel that they can talk to staff about their problems, worries and frustrations. If the home is a safe haven for young people then the likelihood that they will run away is reduced. Where a young person has a history of absconding on entering the home the key worker ensures sessions are held at the start of the placement to ask the young person what makes them want to abscond and what they think staff within the home could do to help change that. The home also looks at what each young person’s likes and dislikes and strengths are and what motivates them and incorporates this into the activity schedule to increase their participation within the home, in the hope that this will reduce the risk of them leaving the home without permission. In specialised high risk cases the basic missing from home procedure can be altered and extra measures put in place. This can involve such things as altering the time a young person is reported missing to the local police, providing 1 to 1 staffing for the young person, supervising any monies and putting personalised incentives in place. Where any amendments are made to the missing from homes procedure these are agreed with the placing authority through the young person’s social worker and or parents /carers if appropriate. Where any intensive measures are put in place the home works with the young person and the local authority on the longer term goal of lowering the risk level and gradually reducing any extra measures put in place. The aim of this is to get young people to make safe choices independently so they are not overwhelmed by the freedom they have when they leave care. General rules for young people include a requirement that if out, they return to the home by 21:30 on week days and 22:00 on weekends and school holidays. They then have half an hour before they settle in their rooms. When young people go out with friends staff try to agree a set time and location to collect the young person or if the young person is on foot an estimated time of return. All young people are made aware that they must ring the home if any problems occur and they are informed that they may do this via a reverse charge call if they do not have access to a phone. The home aims to gain as many details as possible about where the young people like to spend time and where friends and family members live. These details include telephone numbers and addresses and are recorded on the young person’s missing from care risk plan. This enables staff to ring around if the young person does not return on time and check if anyone has seen them or knows why the young person is late. It also enables us to have information to be able to pass on to the police if they need to be involved. If nobody has heard anything from the young person a staff member will go out in the homes vehicle to known locations to look for the young person.

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In addition to this House boundary/Management boundary will be consulted throughout. Where a young person goes missing regular telephone and e-mail updates are given to social workers, family members (where applicable) and any other relevant parties. If a young person is missing more than three times in one month or has been missing for a long duration the home’s Manager organises a strategy meeting with the young person’s social worker and all relevant parties involved in safeguarding the young person. This allows an opportunity for everyone to discuss the behaviour, make an action plan for the young person’s safe return and set any amendments to the young person’s care plan. Following the return of a young person to Pine Lodge, staff will request a welfare check from an independent person as soon as possible and in line with Local Authorities policies, within a maximum of 72 hours. The independent person will complete a welfare check form, feed back information to the staff and where necessary, changes/actions can be put in place. Where a young person is reported missing to the Police, staff are asked a series of questions regarding the young person’s prior history of being missing, the circumstances of the current incident and the behaviour leading up to the event, any other risks the young people present with, and what contact the young person has made. Depending on the answer to these questions, the police then risk assess the situation and act accordingly. Where a child is considered to be ‘missing’ a police officer may attend the home to collect and go through the information and search the home. Where a young person is considered to as absent without authority they can remain so for up to 72 hours. This amount of time may be negotiated with the placing authority and with those with parental responsibility. After this, they must be reported to the local police as ‘missing’ from care. In the event that a young person goes missing, regular telephone and e-mail updates are given to social workers, family members (where applicable) and other relevant parties i.e. YOT, education establishments. In addition to this Nick Barnett, Director for Change Management, The Caldecott Foundation, is also updated regularly. If a young person is missing more than three times in one month or has been missing for a long duration, a member of the house’s management team organises a strategy meeting with the young person’s social worker and all relevant parties involved in safeguarding the young person. This allows an opportunity for everyone to discuss the behaviour, make an action plan for the young person’s safe return and put in any amendments to the young person’s placement plan. The home also has links with Andy McKeeman who is East Kent Police Missing Person’s Co-ordinator. He works closely with the Foundation regarding any high risk absconders as well as being someone who the manager can ring up for advice and guidance in relation to young people being missing from care. Bullying Bullying is unacceptable within Pine Lodge and will be challenged on an individual and group basis when encountered. Pine Lodge operates a zero tolerance approach to bullying including verbal, physical and cyber bullying. This is outlined verbally to the young people when they first arrive at Pine Lodge and they also have access to the anti-bullying procedure within the Pine Lodge. Young people are encouraged by staff to support them to keep the home free from bullying and to speak up if they are being bullied or know someone who is. As with safeguarding the staff member’s relationships with the young people is pivotal to this in terms of disclosures of bullying and also the likelihood that both bullies and bullying victims will accept support and help from staff. If a child/young person will not take responsibility for their behaviour and continue to pose a risk to other

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children/young people then a strategy meeting will be convened with the Social Worker to discuss strategies and options. Bullying is an agenda item in the children’s meeting each week and is also discussed regularly in staff meetings and supervision. Any bullying or discrimination, including racism, will be recorded in the bullying/anti-discriminatory log within the home. An action plan will be drawn up in consultation with the child/young person, staff team and other professionals involved in the care of the child/young person(where applicable). All incidents and occurrences of bullying or other discriminatory actions will be closely monitored within Pine Lodge, education and community and recorded in the relevant log books.

Pine Lodge staff will support both the victim and perpetrator of any bullying through 1:1 direct work sessions and education into cause and effects and the impact of bullying. We will also promote restorative resolution to enable the re building of relationships. This would be facilitated by staff to ensure all parties feel supported.

Views, wishes and feelings

At the Caldecott Foundation, we fully recognise that Children have their own views, wishes and feelings, and that

we must promote each child's right to have a say.

Involvement In their own care

The children and young people resident within the Foundation will be consulted about every aspect of their care whilst in placement. This will be done both formally and informally using a variety of different means. No child is assumed unable to communicate their views; therefore appropriate methods for gaining views should be sought and provided. For example, Children's views are sought during Key Worker/ 1:1 sessions, reviews and planning meetings.

Children and young people will be actively encouraged to participate in the development of their individual

care plans, reviews and any other key meetings and will be supported and encouraged to ensure their views are heard.

The children/young people will have opportunity to discuss, debrief and comment following any incident,

sanction or use of positive physical intervention. This will consider how we can prevent this from happening again They will also have the opportunity to read and comment on their review reports, care and health plans.

The children/young people will have regular one to one sessions with their allocated worker to discuss continued needs, progress, any issues and to set targets for the next meeting.

The Registered Manager is always available for the young people to speak to both openly and in private about anything that is troubling them.

8. A description of the home’s policy and approach to consulting children about the quality of their care.

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In the running of the home

Pine Lodge will have regular meetings to discuss and consult with the children about the operational aspects of the house. Children will contribute to these meetings and all children are invited to take part. These are child friendly and are age appropriate. Children are given the opportunity to make/voice informal complaints both during and after the meeting. Minutes are kept as a record of discussions and outcomes.

The children are consulted and may participate in the recruitment process of staff.

Children and young people are encouraged to personalise their bedrooms in line with their individual

tastes and interests, and will also be consulted about the décor of the home and purchasing new items or re decoration.

The children and young people will also have regular monthly opportunity to discuss with the Regulation 44 inspector any concerns or issues they may have about the quality of care in the home. Any comments or concerns are raised and discussed with the Manager and appropriate action will be taken in response.

Opportunities can be arranged for young people to discuss any concerns or issues with the Head of Education and Director for Change Management.

A record of the views of children and young people about the development of the home and the children will be regularly consulted throughout the year. Any ideas and suggestions put forward will be considered and the children will receive feedback from the consultation.

We will ensure that Children are provided with information about how to contact the Children’s Commissioner,

have access to a Children's Rights Officers (within the Placing Authority) and/or an Independent Advocate.

Consultation with others

The Registered Manager has regular consultation with professionals, families and significant others relating to the care of the child and operational running of the home as part of the Regulation 45 process.

The home will ensure that any professionals and significant others including family where appropriate are

kept informed of incidents, achievements and any concerns relating to the child.

Formal consultation about the care and operational running of the home forms part of the monthly Regulation 44 inspection.

The manager, as part of the annual review of the Home will ensure consultation with children and young

people,

Social Workers, Placing Authorities, families, significant others and other professionals inform the continued development of the service.

http://trixresources.proceduresonline.com/nat_key/keywords/childrens_commiss.html

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Children’s views are regularly sought within Pine Lodge. There are regular young person’s consultations, house meetings and regular team meetings. Young people are asked for their views on a variety of issues including home decoration, menu planning, holidays and activities. The manager allows time on each shift for young people to talk openly with her in private whether that is socially or for more important issues. Young people are also encouraged to improve the home and write their own development plan. Within Pine Lodge young people are expected to participate within the group. The staff ensure that at meal times everyone sits down to eat together, and young people are encouraged to participate in the homes events and activities. In addition to this the young people are expected to contribute to the home by helping each other and staff to keep the home clean and tidy and looking good. They are asked to take ownership of the home contributing to decoration ideas both in their bedrooms and social spaces. In terms of participating in their care young people work closely with their key workers on their care plan and are encouraged to discuss what they want for themselves for both the short and long term future. They discuss how they think they can reach these goals and what they feel they need to do in order to achieve this. In addition the key workers, case managers and Registered Manager are more closely involved with the young person’s care plans. They work with the young person, social worker and family members to ensure that they all have a say in the young person’s care. They do a formal review of the young person’s planning documents in line with the local authority’s Child in Care Review and ensure that other staff members in the home are aware of the up to date plan for the young person’s care. The key worker will also make an effort to be there for the young person when needed. For example, if the young person would like their key worker to attend an event or appointment with them they make an effort to rearrange their shifts or the appointment to support the young person. Written consent is sought by the young people we support to ensure they give permission for any external visitors to inspect and access their care plans and care records as part of the Regulation 44 Visit process. All young people are given a copy of the home complaints policy and can have access to a telephone to make private phone calls as required. They are encouraged to share any concerns they have within the home either personally or anonymously if they are more comfortable to follow this route.

Pine Lodge is part of the Caldecott Foundation which is an organisation committed to equal opportunities and anti-discriminatory practice both in terms of the staff it employs and the children and young people it looks after. All staff will have equal access to training, supervision, support and promotional opportunities. Stereotypical thinking in relation to age, gender, sexual orientation and able-bodied status will be challenged. None of these issues of difference will affect an individual’s position within the home or their access to achievement. Similarly all young people looked after at Pine Lodge will have equal access to the benefits and opportunities available. It is recognised that on occasion, young people will behave in a way that attracts consequences. If so, these will be applied consistently and fairly and in line with the guidelines provided by the Department of Health. Staff are clear that the purpose of the use of consequences with young people is to promote change not to punish.

9. A description of the home’s policy and approach in relation to- (a) anti-discriminatory practice in respect of children and their families: and (b) children’s rights

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At Pine Lodge we believe that all people – colleagues, young people and visitors should be treated with respect. Disruptive or offensive language or behaviour will not be tolerated and will always be challenged. When such incidents are perpetrated by young people they will be dealt with in a way that promotes better understanding and encourages a change of attitude and behaviour. If young people are subjected to discrimination they will be offered protection, comfort and support. We believe that all young people are equally entitled to have their needs met and to be free from abuse and exploitation. Each young person will have a key worker who will explain to them their rights as a looked after child and consistently ensure that these are being met. There will be regular meetings between staff and young people where the issue of children’s rights will be addressed to ensure that young people feel that they are being consulted, listened to and treated equally and fairly. This will be evidenced in the children’s meetings, key worker sessions and 1 to 1 pieces of work.

Education

The children resident in Pine Lodge will either attend the Caldecott School, a mainstream school or special provision within the local community. The Caldecott Foundation School offers small classes (no more than 8 young people), with a high staff to child ratio. Each class has 1 teacher and 1 teaching assistant. Where young people have specific support requirements these are offered in line with their Statement of Educational Needs/ Education, Health and care plan and their placement plan. The school operates a full national curriculum up to GCSEs as well as extended curriculum and vocational learning opportunities. The children’s learning is supported by our SEN team and specialised Teaching Assistants who can provide both individual and group support in basic literacy and numeracy as well as a range of speech and language issues. Pine Lodge has its own dedicated classroom within the Pine Lodge building. This is staffed by a suitably qualified teacher and supported by either a TA and/or members of the residential team to ensure a consistency of approach. The foundation offers a 24 hour curriculum. Children benefit from a shared PEP between Education and Residential services to provide a comprehensive and consistent approach to learning both in a formal school setting and in a home/social environment. For all new residents the home requests information from the social worker and the previous school surrounding the young person’s educational needs. Information requested includes: whether they have a Statement of Education or an Education, Health and Care Plan, their current attainment levels, their educational needs and their future short and long term targets. This is done via e-mails, phone calls and meetings.

10. Details of provision to support children with special educational needs.

11. If the home is registered as a school, details of the curriculum provided by the home and the management and structure of the arrangements for education.

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Not Applicable.

At Pine Lodge the staff recognise the importance of education in ensuring young people achieve the best outcome in their life. Due to the emotional and behavioural needs of the children and young people it may not be appropriate for mainstream schools or colleges to be accessed initially and children and young people would be educated on-site Pine Lodge has its own dedicated classroom within the Pine Lodge building. The home employs a full time teacher and teaching assistant.

All children and young people will be required to attend education and the value of education will be promoted both formally and informally through a 24 hour curriculum. Staff will support children and young people to engage in education and to achieve goals and targets as identified via individualised timetables and educational base line assessments. Children and young people will have opportunity to engage in a wide range of educational enrichment activities, dependent on their individual hobbies and interests. The residential staff at Pine Lodge, teacher and teaching assistant talk to young people about how they feel their

education placements are going and what they want for their future. Once gathered, this feeds back in to the

development of the young person’s placement plan. The plan specifically states the school attended, the current

attainment levels, any behaviour targets, any academic targets and hopes for the future. It also details how the

adults will helping the young person make the most out of their education. These could be practical

responsibilities such as providing transport to and from school or more specific responsibilities such as organising

for a 1 to 1 support. Action points are given to and shared with the school, the young person and the staff

members at the home.

Once in place placement plans are used as working documents; if ever anything positive or negative has happened within the young person’s education it is hand written on to the plan. Every term the key worker and young person go through the plans update them and where required formulate new targets and look at what has been working well. This allows for more individual and focused planning and progress. The home currently works with the Caldecott Foundation School at Station Road, Smeeth, Ashford, Kent TN25 6PW, Pier View Academy, 42 – 46 Harmer Street, Gravesend, Kent, DA12 2AX and Aldington Primary School, Roman Road, Aldington, Ashford, Kent TN25 7EE. The classroom within Pine Lodge is an extension of Caldecott Foundation School and staff support young people attending school and will provide transport for the pupils to and from the home to school when young people are required to attend the main school site.

12. If the home is not registered as a school, the arrangements for children to attend local schools and the provision made by the home to promote children’s educational achievement.

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The staff members at the home and school have informal handovers and each young person has a school/home handover book. On occasions, where it is deemed in the best interests of the young person the homes staff sometimes act as a 1 to 1 at school to help young people manage their behaviour at school. If a young person refuses to attend school the child’s Form Tutor will liaise with the home in providing work. In addition to this where a young person is refusing to regularly attend Caldecott’s Foundation School has a facility where an appropriate member of school staff provides home tutoring sessions. This also happens in any instance where a young person is temporarily excluded or is struggling to manage their behaviour in the school setting. Where a child accesses external schools, either mainstream or an external alternative provision, Pine Lodge staff will ensure there is regular communication with the school and they will attend educational meetings to advocate and represent the young person. If applicable, Pine Lodge will provide the transport to and from school and pay for school lunches, and ensure the young person has everything that is necessary to ensure their school day runs smoothly. The home has a PC with internet connection in the flat area for all young people to use for study purposes. This connection has high security restrictions similar to the internet access provided in schools. Ashford library is 10 minutes from the home and all young people are encouraged to register. This provides a safe place for young people to research and learn through the use of books or get away from the distractions that home can sometimes provide. Pine Lodge have a strong belief that establishing a routine from the start of the placement increases the likelihood that young people will engage within the placement. It adopts a “start as you mean to go on” approach and this is very much a big influence on the monitoring arrangements for education. Where a young person can maintain attending an existing education placement they start back to school within the first few days of their placement. After this the home works with the school and their policy and considers the young person’s individual needs. If a young person is assessed as being able to start full time then they start during the second week of their placement. Where a child is assessed as needing to be eased back into education and a new placement then a timetable is agreed with the school. In these instances the home pushes for the young person to attend for Numeracy and Literacy initially and then work up to the other subjects. The home will work closely with each school and ensure they know the schools rules, and behaviour management and reward systems. This is so that these can be supported from both home and school. Each time a young person refuses to attend education the homes staff do a placement plan session with the young person to try to establish why they do not want to go to school. The home will also contact the school and give an update. It will notify the school of any incentives it has put in place to encourage the young person to attend in future and will also request work be sent over to the home for the young person. If the issue persists the home will organise meetings with the school to formulate an action plan or discuss whether an alternative placement needs to be found. The number of absences a young person has are logged in the young people’s daily observations and the young person’s weekly summary. The weekly summary is used to update the social workers and also to track the young person’s progress in both education and all other areas. This allows any patterns or problems to be highlighted early and tackled before they escalate. It also allows any praises to be celebrated both in terms of attendance and achievement at school.

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Whenever a young person achieves something within education the home always asks the young person if the certificate can be displayed in the home. Where the young person does not want this the certificate is stored securely in the young person’s education folders. The way that the certificate is treated as precious by staff increase the pride the young person has for achieving it. The home will offer monetary or activity related rewards for any young people that regularly attend education and work hard whilst they are there. They also make sure that positive feedback is passed onto parents, social workers and other important people. The home ensures that staff members make contact with school personnel twice a day: in the morning to feed over to school anything from home that may affect their day at school; and when they pick the young person up to see if the young person has had a good day. This communication ensures that everyone is working in line with each other to ensure the best outcomes for the young person’s education.

Access to activities which develop potential and enable personal growth are an integral part of the provision and all children/young people regardless of race, religion, cultural or sexual orientation are supported and encouraged to become involved in a range of activities and recreational pursuits. Children and young people will be given the opportunity to participate in activities within the home and local area in line with their own interests and needs and also to develop new hobbies and interests.

The staff teams, care and education, work together in an integrated way to promote all aspects of a child’s development.

When appropriate, and depending on the individual child’s wants and wishes, an outside activity/club will be identified. Pine Lodge staff will support the child in regular attendance and encourage participation, ensuring that the child is properly prepared and equipped. Eventually, dependent on the child, this would be unsupported allowing further re-integration into the local community and the building of peer group social skills. Pine Lodge staff encourage the young people to be involved in organised group activities and they will facilitate them in conjunction with the young people. This will build on the young people’s interactions with each other and also allow them to have different experiences together. This is done by holding weekly young people’s meeting and regular consultations. Risk assessments would be implemented to assess and minimise the risks, in line with the child/young person’s age and level of understanding and incorporating a degree of measured risk to further support the development of the child/young person.

The children in Pine Lodge are regularly consulted about what toys, games, DVD’s and magazines they would like available in the home.

Enjoyment and Achievement

13. The arrangements for enabling children to take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, intellectual, physical and social interests and skills.

Health

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General Health General Health All Staff are trained in the administration of Emergency First Aid and have regular in house refreshers and formal renewal training takes place at head office. Information about the walk in centre, NHS direct and local emergency health care provisions are displayed in the team office. Pine Lodge’s procedure is that all health problems no matter how small should be checked out by a professional and staff should support young people to access a health service. Every health concern is recorded in the young people’s health plans and where appropriate in incident, accident forms and placement plan sessions. Where a young person refuses to seek medical attention this is also clearly logged. Parents and social workers are updated in all instances. The home always refers young people to the same doctor’s dentist and opticians; this means that staff can be confident in the quality of health care provided. In addition to this it helps staff to build up a rapport with local health professionals irrespective of the length of the young people’s placements. The home registers young people at Willesborough Health Centre, Welldene Dental Practice and Specsavers Opticians. In terms of promoting the young people to lead a healthy lifestyle the home is highly proactive. Young people are encouraged to partake in a range of different types of exercise such as walking, cycling, using the local woods and we can register young people at local gyms. Staff members ensure that young people are educated in how to lead a healthy balanced lifestyle, this is done through consultations and key working sessions. Each young person has an individualised health plan that covers their medical history, allergies, diet, exercise, personal hygiene and physical and emotional health. This is developed and shaped by the young person’s views and needs and also takes into account the views and health information provided by parents and the local authority. The home holds regular activity and menu consultations with the young people where they are supported to make their own healthy choices surrounding meals and exercise related activities. This ensures that young people are learning how to manage their likes and dislikes with health benefits. Healthy living leaflets and posters are available in the young person’s phone area and the games room for young people to look through at their leisure. This can also include information on specialist services in drug and alcohol, smoking cessation services, CAMHS, counselling services and sexual health services. The home also works closely with East Kent drug and alcohol and sexual health services and organises workshops to take place within the home so young people are well informed of the risks and how to keep themselves safe. The Caldecott Foundation also has a Therapeutic team who are available to work with young people and staff on any issues related to psychological and emotional wellbeing. Caldecott Foundation Therapeutic Team

14. Details of any healthcare or therapy provided, including- (a) Details of the qualifications and clinical supervision of the staff involved in providing any healthcare or therapy ; and (b) Information about how the effectiveness of any healthcare or therapy provided is measured, the evidence demonstrating its effectiveness and details of how the information or the evidence can be accessed.

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The Caldecott Foundation Therapy Team is committed to providing a service which helps create an environment where young people can fulfil their potential and a system which can effectively and appropriately meet their mental health needs. Emily Carrick, Therapeutic Trainer supports Pine Lodge in attending case management meetings and team mentalisation sessions each week. The underlying principle in our work is that a young person’s social, emotional, intellectual and psychological functioning and the behaviours they exhibit can be understood in the context of their early childhood experiences and their life history. We view mental health as more than the absence of mental illness and adopt a holistic view which privileges the social inclusion, achievement, quality of life, and developmental stage of the young person and the promotion of positive relationships with the people who care for them. Caldecott Foundation aims to improve children and young people’s emotional wellbeing, through enabling them to access psychological and related assessment, intervention and therapy where clinically indicated. We recognise the primary importance of the support system in eliciting and maintaining change for children and provide significant indirect support to young people through consultation with staff teams and workforce training and development.

Positive Relationships

In most cases it is beneficial for the young people who live at Pine Lodge to maintain constructive contact with the important people in their lives, either directly or by e-mail, phone or letter. Staff members encourage young people to keep in contact with their family and friends and offer support to allow them to do so. This is providing the young person does want to have contact and there are no restrictions in place either legally or from the local authority, staff do all they can to ensure that young people stay in contact with these important people. There is a private telephone area where young people can call friends and family. There are clear boundaries in place for the use of the telephone; calls must not be made after the young person has retired for the night. In emergency situations staff will permit use of the phone during these times and if calls are made during the night they will be monitored closely by the sleeping in staff on duty. Where young people’s family and friends wish to visit the home, staff can arrange this provided it is safe to do so for the young person, their family member, staff and other residents. When friends or family visit the home refreshments are always provided and young people given their privacy. Where possible family visits are organised for when the young person’s key worker is on shift so they can discuss the young person’s progress and ask questions. For those young people who do not have contact, the home will liaise with the local authority in promoting that young people have access to an independent visitor/advocate. Pine Lodge recognises the importance of attachment related issues for its young people and the difficulties that can arise in being apart from family. This can sometimes create issues prior to, during and after contact. Staff

15. The arrangements for promoting contact between children and their families and friends.

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are mindful of this and ensure that where contact takes place there is good communication between parents and the home and young people and the home on how the contact went. The home are also able to offer strategic support in difficult situations; for example, in the past when it has been too risky for a young person to have contact in their home area, staff have supported the contact to happen within the Ashford area or at a halfway point between the two areas or at contact centres. The home has its own vehicles and access to a range of pool vehicles. All staff that are in possession of a full drivers licence and wish to drive are insured to drive the homes vehicles by head office. In order to do this staff must sign a vehicle declaration to confirm that they are safe and legal to drive the vehicle and understand what is expected of them when driving the homes vehicle and transporting young people. Copies of each drivers licence are taken by the homes Manager and sent to head office and checked for any endorsements. Head office then confirm when the checks and paperwork have been completed and only then are staff permitted to drive the vehicle. Pine Lodge supports transportation to and from education, appointments and family contact. The home’s staff members use the home’s diary when planning such things in and try to arrange appointments and contact for a date and time where the vehicle is not needed for any other things. This is not always possible and at times other methods of transportation need to be explored. Any staff members who are willing to use their own cars must ensure they have business insurance added on to their insurance policy before they will be allow to transport any young person in their vehicle and that the vehicle is in a safe condition when transporting the young people. This is checked annually by the manager. Ashford is well resourced in terms of public transport and has a train station and bus station offering transport links throughout the UK. Each young person and journey made is risk assessed by staff in terms of the likelihood that the young person will spend ticket money issued on other things, whether they are at risk of absconding, or whether they have the social skills and knowledge of how to read timetables etc. particularly for long journeys the staff will also consult the social workers/parents/carers for their views. Where there is risk or concerns there are a number of things the staff at Pine Lodge will do such as accompany the young person on their first or all journeys or 1 to 1 work around the use of public transport can be completed. Staff could also pre purchase tickets and give young people the ticket instead of money. Alternatively staff could organise telephone check-ins with young people throughout their journey to confirm that there have been no problems and that they are okay.

Protection of children

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The company has policies which cover the use of Door Alarms which is reviewed annually.

To ensure the safety of the young person or others, it may be appropriate to monitor exit and entry from a child's bedroom outside of normal waking hours with the use of a silent alarm that is triggered when a door is opened.

Every effort is made to ensure the child's privacy, dignity and rights whilst the system is in use.

Their use is agreed on placement and agreed social worker/ person with parental responsibility via written consent.

The child is made fully aware of their use and the reasons for this.

We can de-activate any door alarm if needed this will be risk assessed and all relevant parties would be informed and consulted on an individual basis.

The use of door alarms is not to be viewed as a monitoring system or to be used as a behaviour management tool, but is to be deemed an additional support mechanism for the children/young people overnight, should they require additional support.

Use of Door Alarms

Door alarms are not set until all the children/young people have settled to bed for the night.

All staff at Pine Lodge are to be trained and aware of how to operate the door alarms.

Should the door alarm be activated, that is linked to the sleeping in rooms then both staff undertaking sleep in duties should respond and appropriate action taken in response. This could include talking and reassuring an unsettled child or supporting a child who may have sleep disturbances.

How children will be informed of the use of door alarms

The use of door alarms is recorded in the Welcome Guide for the Home. Children and young people will be informed on arrival at Pine Lodge about the use of door alarms. Should there be opportunity to discuss the use of door alarms prior to arrival at the Home i.e. planning visit then children and young people will be informed then.

Pine Lodge have no other form of surveillance as it is not deemed necessary and would impinge on the homely atmosphere that staff strive to maintain.

16. A description of the home’s approach to the monitoring and surveillance of children.

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Physical Intervention When caring for children/young people who display extremes of behaviour, it is sometimes appropriate to use physical intervention as a method of care and control, to ensure the safety of the child/young person and those who care for them. Physical intervention is always a last resort; after all other interventions have been exhausted. Physical intervention is a reality of the work undertaken, but Pine Lodge, in line with the Caldecott Foundation policy work hard to decrease the need for intervention. Our belief is that the cycle of assessment, monitoring, evaluation and review allows for proactive planning rather than reactive action. All staff members are trained in Positive Management of Challenging Behaviour (see Tri.x Section 3). There is an emphasis on developing a skill base that enables control and boundaries without the need for physical restraint. All staff attend a 4 day Positive Management of Challenging Behaviour training course, which teaches them how to consider all options prior to physically restraining a child/young person and the physical restraint techniques. The techniques taught to staff members are based on PRICE training, and staff having received instruction in this method, are expected to sign to say they will not use any other techniques in the course of their duties. Staff will attend annual refresher training to ensure techniques are in line with PRICE practices. Only once a staff member has been observed and evaluated by the instructors are they deemed competent to undertake the techniques used. All physical interventions used are recorded, and these reports are monitored by the Registered Manager, Deputy Managers, Regulation 44 inspector and where necessary the PRICE instructor to ensure techniques used are in line with legislative and operational guidelines. The PRICE instructor is available for consultation should the need arise and for further advice and guidance about specific behaviour management issues within the home. At times, it may be necessary to use Elevated Risk Techniques (ERT) to ensure the safety of young people and staff. These techniques are delivered by a fully qualified PRICE Instructor and are taught separately to the annual PRICE training. Should a young person require such techniques, the instructor will discuss the implications of this with the placing authority and/or parents to ensure they understand the reasons for their use and risks attached. Local authority and parents are provided with information on all techniques within this range and associated risk assessments for the young person. These techniques are recorded within the young person’s Behaviour Support Plan. When these techniques are used, an additional form is completed alongside the restraint form and this is overseen by a Senior Instructor within 24 hours. All significant incidents and incidents requiring restraint are recorded, and will include a written debrief and comments by the child/young person. The Manager/deputy manager will read, comment and sign every incident and restraint report and if there are concerns these will be further read by the Director for Change Management to ensure that plans and strategies consider the nature of the incident and its relevance within context. The antecedents are important in ensuring all responses are appropriate and in line with the risk assessment and child’s behaviour plan. It is acknowledged that such an environment and working model will inevitably, on occasion, could result in an allegation of some nature against staff. In these circumstances, child protection procedures apply and are followed accordingly. Both staff and the child/young person involved in the use and application of any physical

17. Details of the home’s approach to behavioural support, including information about- (a) the home’s approach to restraint in relation to children; and (b) how persons working in the home are trained in restraint and how their competence is assessed.

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intervention are debriefed following the incident and are offered medical attention. The child/young person will be closely monitored by staff following any physical intervention. Sanctions Pine Lodge operates a policy of imposing clear and concise boundaries that children/young people must be able to understand. If the child/young person repeatedly challenges or breaks boundaries then a sanction may be imposed. Any sanction is given on the basis that it is within the comprehension of the child/young person and reasonable to the behaviour. The child/young person will be given the opportunity to discuss any sanction imposed to offset feelings of isolation or victimisation. All sanctions are monitored by the Manager/Deputy Manager who will look at the effectiveness of the sanction, and any patterns of behaviour relating to when sanctions are imposed. All sanctions will be recorded and their authorisation discussed with staff by the manager to assess whether they are effective and appropriate. Where wilful damage or theft has occurred, the child/young person will be encouraged to make reparation to the victim in accordance with statutory regulations.

Leadership and Management

The Registered Provider is the Caldecott Foundation:- Caldecott Foundation Caldecott House Hythe Road Smeeth Ashford Kent TN25 6SP Pine Lodge is part of the Caldecott Foundation. Nick Barnett is the responsible individual and his contact address is; The Caldecott Foundation Caldecott House Hythe Road Smeeth Ashford Kent TN25 6SP

18. The name and work address of — (a) The registered provider; (b) The responsible individual (if one is nominated); and (c ) The registered manager (if one is appointed)

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The Registered Manager is Rebecca Fisher Pine Lodge Kennington Road Willesborough Ashford Kent TN24 0ST

Responsible Individual Nick Barnett has over 20 years’ experience in Education, Health and Social Care. Nick started his career as a Residential Support Worker, working with Children with EBD and Adults with learning difficulties. As a Registered Manager of Outstanding homes Nick understands what it takes to provide care for our most vulnerable young people and the challenges this present. In 2005 he went on to train and qualified as a Social Worker, DipSW, working with the EDT & Children's & Family team in Hereford SSD. As a Regional Manager for a National Company, Nick improved the Ofsted Inspections for 10 homes over several counties in England & Wales and an SEBD School. Within this role Nick received the High Sheriffe's Award from the West Mercia Police for significantly reducing the number of Missing from Care incidents. He was also awarded the Adult Carer Award from Herefordshire Council. Nick has delivered training for SEBD Schools, Children's & Adults Residential Homes, Health & Welfare Secure Placements. Within this role he devised Individual Behaviour Support Plans to form positive day to day care for challenging placements. As a Supporting Social Worker Nick worked with Foster Carers in their endeavour to care for young people who have experienced trauma and loss. Nick joined The Caldecott Foundation in October 2013 as a Consultant. He then joined the team as a Director for Change Management. In this time he has implemented new systems and procedures. Nick was appointed Responsible Individual in September 2015 and we are looking forward to further developments and improving the experience of the young people we look after.

Registered Manager Rebecca Fisher has worked in the child care field since 1989 after qualifying as a Nursery Nurse. Rebecca’s experience includes caring for sick children and then working with young people in the residential setting since 1995. Rebecca worked for the Caldecott Foundation from 1995 to 2011 and her roles included Residential Social Worker, Senior Residential Social Worker, Deputy Manager and she was appointed Registered Manager in 2002 until she left in August 2011. Rebecca has since worked in an EBD School as a Deputy Head having responsibility for overseeing the positive management of behaviour within the school setting as well as other

19. Details of the experience and qualifications of staff, including any staff commissioned to provide education or health care.

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managerial duties. Rebecca returned to the Caldecott Foundation in March 2014 as Designated Manager of Pine Lodge. During her career Rebecca has worked with children aged from birth to 18 years of age. She is qualified to Registered Manager level (Level 4 NVQ for Managers in Residential Child Care) as well as having obtained other qualifications relevant to the job role. See Appendix C for details on Therapy Team Members and their qualifications For details on Individual staff experience, training and qualifications please see Appendix Training and Qualifications The Caldecott Foundation and Pine Lodge as a home place a high value on on-going staff training and development. The company offers a full induction for all new staff.

Training available to all staff:- Induction Introduction to the Caldecott Every Child Matters The Role of the ECW Child Development Introduction to Education Safeguarding Training Introduction to Attachment The Importance of Play Equal Opportunities and Anti-Discriminatory Practise Introduction to the Therapy Department Care Planning Supervision and Performance Management Mandatory Training Bullying Awareness Training Driver Briefing Emergency First Aid at Work Food Hygiene (Awareness) Chartered Institute of Environmental Health (CIEH) Level 2 Award in Food Safety in Catering Health & Safety in the Workplace Training – inclusive of Fire Awareness and Manual Handling Infection Control Internal Medication Course Introduction to Positive Management of Challenging Behaviour (PRICE) Training Diploma – Level 3 Ligature Training E Safety Sexual Exploitation Self-Harm Training Safeguarding

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All staff members who have been in the company for over 12 months have completed all of the above courses. Those who are in their first year of employment are enrolled onto the courses as and when they are run the Learning and Development department. All staff members have refreshers of these training courses. All full time contracted staff members are expected to complete the Level 3 Diploma for Children and Young People’s workforce within their first few years of employment.

Pine Lodge operates on a minimum of a 1 to 2 staffing ratio from 8am until 11pm and outside those hours has a minimum of 2 sleeping in staff. The home is flexible and well equipped to increase staffing to accommodate any young people who require 1 to 1 support as well as additional sleeping in staff and if necessary waking night staff.

Pine Lodge has a Registered Manager, at least one Deputy Manager, Senior Residential Care Workers, Residential Care Workers, Casual Residential Care Workers, admin and domestic support. The numbers of staff will be dependent of the numbers of children placed within the home and their levels of needs.

There is an on-call system within the management team that covers Monday to Friday that offers additional support to the staff working within Pine Lodge. Weekend boundary is covered by Registered Managers on a rotational basis. Should the need arise, senior managers within the Foundation can be contacted by the on call manager for further support. All staff members have regular individual supervisions to meet their need and in line with their role. Care is taken to match up supervisors and supervisees to maximise the development of the staff. Supervisors are encouraged to create an open and relaxed environment during supervision so that strengths and weaknesses can be addressed in the right way. Supervisions are planned for quiet parts of the day so that staff are able to get the supervision done without being disturbed and without impacting on the care provided. Managers ensure that supervisees are aware of their role are able to raise queries and concerns and know who they are accountable to. Staff have competency based performance management at 3 months, 6 months, 12 months and annually thereafter with further built in reviews (see Tri.x section 8). Future training and development will be provided by line management assessment via the supervision and the performance management process. Team meetings occur regularly. This comprises of a business meeting and case management meeting. The business meeting enables the team to deal with day to day business concerns, quality assurance, monitoring, modelling and mentoring with clear targets and expectations set. Within this meeting issues raised within the child group meeting are discussed, decisions and responses indicated in preparations for reporting back to the children’s group.

Case Management meetings are led by the Manager and Emily Carrick, Therapeutic Trainer. In order to ensure productive outcomes/decisions the key worker is expected to have completed an overview of their case and present a summary of the young person’s week, addressing any issues in the following areas:-

Engagement in activities

Relationship with adults and peers

20. Details of the management and staffing structure of the home, including arrangements for the

professional supervision of staff including staff that provide education or health care

21.

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Family relationships

Patterns of behaviour – positive and negative.

Emotional wellbeing

Achievements

Significant incidences to include triggers, patterns and trends

Goals, individual work, 1:1 sessions From this, case planning can be agreed, directed and applied consistently by the whole team. Case managements may require a more holistic approach and therefore a whole group case management would occur. This will enable the team to deal with wider issues that are affecting the dynamics and culture of the home. Staff also have regular access to Mentalisation group supervision which is facilitated by a member of the therapy team. The teacher will receive regular supervision from the Head of Education at The Caldecott Foundation.

The staff team are mixed gender, the Caldecott Foundation actively promotes the recruitment of both genders and minority groups and individuals are appointed to ensure the overall needs of the children are met in line with the foundations equality and diversity policy.

Care Planning

Pine Lodge accepts either planned or emergency placements. Longer term placements can also be considered in line with the individual needs of the child. The admission procedures vary. Planned Placements Following receipt of an initial referral from the child/young person’s Social Worker, Education Department or Health Department the following procedure will apply:- The referral is received by the referral team and an initial review is undertaken by them and sent to

registered managers to read and comment. The Registered Manager will assess each referral/case which will require a variety of reports. An initial risk assessment will be undertaken to determine whether to progress with the referral.

21. If all the staff are of one sex, or mainly of one sex, a description of how the home promotes appropriate role models of both sexes.

22. Any criteria used for the admission of children to the home, including any policies and procedures for emergency admissions.

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All professionals will read and comment on the papers, taking into consideration the whole range of needs, this will include education.

The Registered Manager or Deputy Managers will carry out a matching process to ensure that they are clear on the appropriate action needed to meet this young person needs and also to take into account the effect that this may have on the rest of the group and action to be taken to minimise disruption to others within Pine Lodge.

Times and dates are arranged for visits to gather information about the child/young person’s background,

history, likes and dislikes and to gain everyone’s experience of the child/young person. It is also an opportunity to provide information on Pine Lodge if it has not already been received.

Following this process, a decision will be made and an offer of placement sent to the local authority with appropriate funding for the level of need.

Following local authority agreement to the placement, it will be arranged for the young person to visit Pine

Lodge, supported by their current placement/ parent/ social worker. This is an opportunity to introduce them to the home, staff and other young people. This may include an overnight stay if appropriate. A copy of the Children’s Guide will be given to the young person and Pine Lodge’s rules and boundaries will be discussed during this visit. This will also include the use of bedroom door alarms and fire procedures. This process will need to be continually reinforced once the child moves in as this can be an overwhelming time for the young person.

The Pine Lodge staff team are informed, a key worker is identified, information gathered is disseminated

to the team and a case management meeting held to agree the initial placement plan.

The key worker, in consultation with the young person, will prepare the bedroom and ensure paperwork is in place.

On admission a placement planning meeting will be arranged whereby those who have parental responsibility will be requested to complete and sign all documentation such as risk assessments and consent forms. Family and Social Worker contact will be arranged on admission and regular telephone/email contact will be maintained throughout the assessment process. Emergency Placements Pine Lodge is able to receive emergency referrals. During office hours these will come through the normal referral process. Out of hours these will be handled by the house manager on call. Final decision for the placement of a child will be at the discretion of the Registered Manager. This will be based on matching to the other children currently placed within the home, levels of risk and available staffing. Initial information will be gathered over the phone as to the reasons the placement is required. Where possible any supporting information will be emailed to the home. Where sufficient information is not available on placement of the young person, the home has a range of generic risk assessments addressing a range of behaviours (i.e. self- harm, absenting, violence etc.) to ensure the initial safeguarding of the child, the peers and adults.

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Post admission all endeavours will be made to collate chronology/topography to inform immediate risk assessment and Placement Plan. The procedures for a planned placement will be followed wherever appropriate. There will be an internal review within 72 hours to assess the suitability of the young person to the placement. This will also identify a date for a placement planning meeting to be held with the Local authority within the first seven days to identify the longer term plan. Pine Lodge can offer placements of either three or six month duration for the purpose of assessment. Medium and long term placements can also be considered, either as a follow on from a period of assessment or as a direct referral if this is deemed appropriate to meet the needs of the child and in line with the care planning for the child.

Where a young person is admitted from outside the local authority the homes manager completes a notification form that is e-mailed over to the designated person at (Access to Resources Team) ART children’s @ Kent.gov.uk. This also occurs whenever a young person is discharged. This communication allows local authorities to keep track of what young people are in the local area meaning that young people have access to local support services early on in their stay and if deemed necessary the local authority can take steps to protect other people in the community from any risk the new admission may pose. The written notification includes the following information:

• Childs Name and Date of Birth • Whether the child is placed under Section 20 or 31 • Contact details of the placing authority and IRO • Details of any statement of educational needs for the child and the LA that maintains the statement.

These are all required under revisions to Regulation 41 with immediate effect. For emergency admissions this must be undertaken within 5 days of admission. Moving on from Pine Lodge Each child/young person will have a Review or an evaluation prior to leaving Pine Lodge depending on their length of stay. A detailed report/evaluation with clear recommendations will be provided to support all transitions. Information will be collated in line with the assessment process and appropriate visits will inform the transition plan. All children and young people will be provided with a record of their progress and achievements. The outcome of the assessment/evaluation will be discussed and the child/young person’s opinions sought and shared in line with their on-going self-evaluation. The child/young person’s needs will be identified and it will be the child/young person’s Local Authority who will have the responsibility in terms of matching the next placement to the child/young person’s needs. Any extension to a placement for the purpose of further assessment would be agreed by all relevant parties. Any extension beyond 6 months would be part of the planning for a longer term placement within Pine Lodge or to support the child/young person’s smooth transition to their final placement or to complete a piece of work already commenced. Emergency Departures

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Although every effort will be made to contain and work through all presenting behaviour, in exceptional circumstances serious consideration will be given to seeking the necessary removal of a child/young person in the event of the following:- Serious sexual incident resulting in a child protection strategy discussion recommending the removal of that

child/young person to protect themselves or others. Persistent violence resulting in serious injury to other children/young people or members of staff. Persistently running away or going missing from care resulting in the child/young person endangering

themselves or others. On the recommendation of medical advice where a child/young person is at risk of serious self harm or

suicide. This decision will be taken by the Registered Manager in consultation with the Foundation’s Senior Management Team. In these instances, in consultation with the Local Authority, a request will be made for the child/young person to be removed and alternative accommodation sought. Following the decision to removal a child/young person as an emergency measure a report will be written outlining the presenting health and safety concerns together with the assessment findings which will be presented at the child/young person’s Review within 72 hours of their next placement. A member of staff from Pine Lodge will make every effort to attend such a meeting.

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ANNEX A STAFF LIST

Registered Manager Administrator Rebecca Fisher Helen Way Deputy Managers Domestic Sam El Bakkali Kerry O’Bray Egbert Mtengwa John Grigg Senior RCWs Casual Staff (when necessary) Nicola Clark Stuart Holmes Emma Golding Deirdre O’Connor Robin Snelling RCWs Tamara Bent Emma Brown Billy Cloude Russel Sargeant Michael Porter Stephanie Weeks Gemma Walker Rebecca Freeman

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Management Review

Review date Section Updated

9.7.15

Staff details – Gemma Walker added.

18.8.15

Staff details – Rebecca Freeman added

8.9.15

Changed details for Responsible Individual – removed Helen Jones, Head of Care and replaced with Nick Barnett, Director for Change Management. Removed Rebecca Rowley, Clinical Psychologist and added Emily Carrick, Therapeutic Trainer. Removed Pauline Neaves, Domestic, following her retirement.

22.9.15

Staff details - Added James Brennand and John Grigg

21.10.15 Staff details – removed James Brennand

Statement of Purpose - thecaldecottfoundation.co.uk · Statement of Purpose. The Quality and...

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