STATEMENT OF PURPOSE BRADBURY VIEW Short Break...

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1 STATEMENT OF PURPOSE BRADBURY VIEW Short Break Care

Transcript of STATEMENT OF PURPOSE BRADBURY VIEW Short Break...

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STATEMENT OF PURPOSE

BRADBURY VIEW

Short Break Care

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THE RANGE OF NEEDS FOR WHOM IT IS INTENDED THAT THE HOME IS TO PROVIDE CARE

Bradbury View has been designed to meet the needs of children and young people who

have complex learning and/or physical disabilities. These include: speech, language and

communication difficulties, Autistic Spectrum Disorder, cognition and learning issues,

behavioural difficulties, social emotional and mental health needs, visual impairment and/or

hearing loss and sensory processing difficulties. In designing the building and its location the

needs of the children and young people and families were considered as a priority. For

example location is close to the hydro pool to enable children ease of access. Parking has

been planned to ensure safety and efficiency for mini buses and adapted vehicles and

access to school staff is on site to manage any transition issues

The home is able to provide Short Breaks for children and young people aged between 6yrs

– 18th birthday. However, there are Local Authorities who will fund for Education/Short

Break placements until they are 19. In these circumstances the home will undertake a

comprehensive risk assessment to ensure that appropriate living accommodation still

remains.

The main purpose of placing children and young people with the staff teams at Bradbury

View is to integrate them into the community and, without prejudice or stigma, address the

needs. Staff are committed to raising the awareness and self-esteem of the children and

young people in their care.

The needs of these children and young people are complex and require the involvement of

trans-disciplinary teams and close communication and engagement with parents and other

stakeholders, to share knowledge, skills and to develop a shared understanding of each

child, their needs and collectively how we can optimise outcomes. All of the children and

young people who attend Bradbury View attend Percy Hedley School, which is on campus.

Close liaison ensures effective delivery of a 24 hour curriculum and a shared understanding

of the complex needs of individuals ensuring best outcomes. Therapists and nursing staff

based in school provide training and advice to Bradbury View to ensure consistency of

approach.

Staff work closely with each child, their family and with a number of external agencies,

including health professionals, to support them to meet individual needs as necessary. We

endeavour to enhance each child’s levels of self-esteem by creating and maximising safe

opportunities in which to grow, learn, develop and realise appropriate degrees of self-

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determination. This partnership work is focused around care and placement plans, which

inform future stability.

Our staff work proactively to build positive relationships with children and young people

and to meet their complex needs. Teams collaborate closely and pride themselves in their

level of commitment and consistency with all children and young people. Our staff teams

strive to offer a safe environment that promotes positive outcomes, engagement and

personal growth.

This resource is offered regardless of gender, race, ethnic origin or culture.

It is envisaged that all of the children and young people in receipt of Short Breaks at

Bradbury View will attend Hedleys Percy Hedley School

ETHOS AND PHILOSOPHY AND OUTCOMES THE HOME SEEKS TO ACHIEVE AND ITS

APPROACH TO ACHIEVEING THEM

At Bradbury View we believe that each child is unique and as far as possible their individual

needs will be met and their potential developed regardless of their disability. We feel that

this is best achieved in a warm stimulating home from home environment that provides

highly personalised quality care, adopting a consistent approach and where children and

young people have confidence in the staff team. Our personalised care plans are responsive

to this and aim to provide growth and development in in the following areas: - health,

education, personal identity, family/social relationships, social presentation, emotional and

behavioural development and wherever possible self care skills, promoting independence

helping children and young people reach their full potential.

We believe that children and young people should be recognised, respected, consulted with

and given choice. Children and young people should have a good quality life, given equal

chances and are able to live positive and productive lives.

We aim to improve children and young people’s lives.

We hope to achieve this by:-

o Providing a happy, healthy nurturing environment which is attractive, comfortable,

safe and secure and enables children and young people to thrive and reach their

maximum potential in life through tailored personalised packages of care.

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o To work positively with children and young people by encouraging them to take an

active role in the organisation and development of service delivery wherever

possible, using their preferred method of communication based at their level of

ability and understanding.

o Help & support children and young people to take responsibility for their own lives

wherever possible or support best interest decisions on their behalf if needed.

o Provide a staff team who have the appropriate skills, knowledge, experience and

qualifications and are committed to continuous professional development.

o Help children and young people to develop a strong sense of personal identity and

maintain their cultural and religious beliefs they choose.

o Develop a robust set of outcomes for each individual child/young person so that we

can monitor the services that we provide.

DESCRIPTION OF THE ACCOMMODATION PROVIDED BY THE HOME

We are able to provide a Short Break facility for 6 children and young people at any one

time. The home has been purpose built and to a very high specification. It is large and

spacious and gives children and young people the opportunity to move around with

confidence and developing independence using their powered / manual wheelchairs, if they

use one. The short break apartment is located on the ground floor of Bradbury View. The

front entrance of the building is operated by a magnetic swipe system which has restricted

access. There is also a bell for visitors and once pressed this will alert staff working within

the main office. There is also a visual display on the office wall and an access switch which

will allow staff to determine whether access is appropriate.

The Short Break apartment has a large lounge area with TV, DVD, and a games console;

children and young people also have access to I pads and IT equipment. Wi-Fi is also

installed; this is protected by a Sonic Wall fire wall. There are large doors which open out

into garden which has been landscaped tastefully but is also accessible for all children and

young people living at Bradbury View. The home is well equipped with a wide range of

resources that are age appropriate and meet the individual complex needs of children and

young people accessing the service. This includes books, football/pool tables, sensory

toys/equipment, arts and crafts and musical instruments. There is an additional quiet room

available should children and young people wish to spend time alone or with friends.

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Each bedroom is equipped to meet the individual needs of children and young people. The

bedrooms are large and spacious and benefit from having en-suite facilities, a ceiling track

hoist on an H frame to allow moving/handling transfers to be undertaken at any point in the

bedroom or en suite should this be required. All specialist equipment used is assessed by

individual therapists/teams from within Percy Hedley School. Children and young people will

also be encouraged to personalise their bedrooms during each stay with familiar items from

home.

There is a communal bathroom with a specialist bath, hand basin, showering/toileting

equipment and overhead ceiling tracking. The dining area is within the main lounge.

Mealtime menus are completed in consultation with children and young people taking into

account their individual preferences likes and dislikes. Where children and young people

have communication difficulties PEC’s folders, choice boards or communication aids will be

available to them to enable them to make independent choices both at breakfast and

supper time. Alternative choices and specialist dietary foods are also available as are

specialist equipment / utensils. Healthy eating is encouraged and promoted. All children and

young people are encouraged to eat together unless there is a specific reason e.g. sensory

overload. Wherever possible, staff will encourage children and young people to participate

in the preparation of food, shopping, setting and clearing the tables.

Also in the centre of the first floor is a communal area which will give children and young

people the opportunity to socialise with their friends. Home work stations are also available.

Consultation with children and young people, parents/carers/staff and relevant

professionals have been included during the planning process.

The home also benefits from having access to the Sports Academy where children and

young people can play Boccia and wheelchair football; there is a hydrotherapy pool with

lifeguards in place. This will enable all children and young people to pursue their favourite

hobbies/interests with their peers and friends.

Many children and young people accessing this service are unable to make judgements

about their personal safety due to significant learning difficulties and therefore as part of

our safeguarding procedures we provide the magnetic swipe card system to ensure their

safety at all times. This will be discussed with parents/carers during the admissions process

to the home.

The home shares a spacious campus with Hedleys Percy Hedley School. This gives additional

security to residents as well as enabling easy access to the unique facilities that are on offer.

Specialist services such as therapy and nursing support are also available within this safe,

secure and homely environment.

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A DESCRIPTION OF THE LOCATION OF THE HOME

Our home is located in Killingworth Village, Forest Hall. It benefits from a large selection of

shops, cafes, pubs, restaurants and banks. It has excellent transport links to the coastal area

of Tynemouth, Whitley Bay and North Shields and the city centre of Newcastle upon Tyne;

this can be accessed by either using public transport /metro trains/mini bus. Once in the city

centre, there are leisure facilities, museums, shops, cafes/restaurants and many other

tourist attractions all of which are wheelchair accessible. The city has its own hospital “The

Great North Children’s Hospital” where many of our children and young people receive their

health care.

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ARRANGEMENTS FOR CULTURAL, LINGUISTIC AND RELIGIOUS NEEDS

Children and young people will be supported to follow their chosen religion and beliefs.

Staff will actively seek any information or advice which will help children and young people

follow their chosen faith. This will be done in consultation with parents/carers.

All reasonable steps will be taken to enable children and young people to attend religious

services and receive religious instruction and to follow the customs of their religion this

could include any special dietary requirements, dress code and prayers. The home will also

hold “Theme Nights” this will give children and young people the opportunity to experience

different cultures which may include listening to music, tasting new foods, experiencing

cultural dress and art/craft activities. The events will be based at children and young

people’s level of ability and understanding.

Residential Services will provide training to develop diversity and cultural awareness. It also

supports the United Nations Convention ‘The Rights of the Child’. Its three main principles

are:

o Non – discrimination

o Keeping the young person’s best interests in mind

o Hearing the young person’s views

These principles are enshrined within the Children Act 1989 and underpin good practice.

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DEALING WITH COMPLAINTS

The vast majority of concerns can be resolved informally. There are many occasions where

the manager or residential staff can resolve concerns straight away. It is in everyone’s best

interests that complaints are resolved at the earliest possible stage. Complainants must feel

able to raise concerns with members of staff without any formality, either in person, by

telephone or in writing.

The member of staff who is first contacted should clarify the nature of the concern and re-

assure the complainant that the home wants to hear about it. If the member of staff can

resolve the concern immediately they should do so. They should then accurately record the

complaint/enquiry in the complaints file and follow any actions that need to be put in place

and then notify the registered manager. The complaints file is available for Inspection at any

time.

If a member of staff cannot resolve the concern, they should make a clear note of the date,

name, contact address and phone number and a brief note of the nature of the concern.

The member of staff should then refer the complaint to the registered manager or

designated deputy. Hedley’s Central Services has a specific complaints procedure in place.

Our children and young people are also supported to understand, wherever possible, how

they can make a complaint if they feel they are unhappy. The children and young people

have designated places where they can seek advice on how to talk to somebody and if able

to collect a form in which they can put the complaint in writing.

Regular children and young people’s meetings are held where children and young people

have the opportunity to talk to staff and raise any concerns. These would be logged the

same way and dealt with the same way reporting to the registered manager or deputy

manager on duty.

We also have posters around the building with telephone numbers on if a child wants to talk

to someone else other than staff. All children and young people have an identified key

worker in place.

All staff members receive complaints procedure training.

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POLICIES FOR SAFEGUARDING CHILDREN, PREVENTING BULLYING, THE MISSING CHILD

POLICY AND BEHAVIOUR MANAGEMENT POLICY

SAFEGUARDING Residential services works within the guidelines of the LSCB. The home has a specific policy

on Safeguarding Children and young people. This policy provides staff with guidance on

what to do when they suspect that a child/young person is at risk of or has been harmed.

Child Protection is part of the induction training for new staff members to become familiar

with and gain an understanding of child protection issues and protocols. All staff members

will receive annual updates as part of their on-going professional development. The

registered manager is the lead person for child protection and ensures safeguarding

procedures are followed in the event of complaints or allegations made against staff. The

Registered Manager will liaise with the LADO (Local Authority designated officer for child

protection).

The Safeguarding policy and guidance is specific to Residential Services and must be used in

conjunction with the LSCB Safeguarding guidance, the Children’s Homes Regulations 2015,

and Working Together to Safeguard Children 2015, as well as Hedley’s Foundations policies

and procedures.

This document is available to parents/carers and stakeholders. It provides staff with

guidance and procedures to follow when any concern about the safety and welfare of a

child / young person is raised and includes quick reference flowcharts for steps to be taken.

This policy also outlines measures used to minimise risks and to protect children and young

people from the risk of harm. All staff members have an enhanced DBS document in place

which is to be updated every three years.

MISSING FROM CARE POLICY

Children and young people who are absent without authority from Bradbury View will be

subject to the homes policy/procedure for reporting them missing to the Police. The timing

of Police notification will depend on the age and vulnerability of the child/young person and

the circumstances under which they have absented themselves. This will be discussed with

parents/carers and the child/young person on admission to the home.

For some children and young people being outside of the home on their own would prove a

serious risk to their safety. A high level of staffing appropriate to the individual child/young

person’s needs will be provided. Children and young people will only be allowed out

unsupervised when there has been a comprehensive risk assessment carried out and

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permission from parents/carers, school /college has been sought and an agreed plan made

to manage the transition towards independence.

BULLYING

Bullying is a serious issue that affects many children and young people and for some can

cause considerable harm, either through immediate impacts or through long-term loss of

confidence and self-esteem. It can be difficult for children and young people living together

to discuss bullying or to raise concerns because of fear of reprisals. However, group living is

not an excuse for bullying to occur and we operate a zero tolerance policy towards bullying.

Within Bradbury View-

Staff receive specific training around bullying issues including E-safety and social

networking risks.

Staff remain vigilant around the home at all times and work as a team to safeguard

each child / young person and to monitor the dynamics in the home.

Residential Services has a specific bullying policy which all staff are familiar with

Children and young people are informed of the zero-tolerance response to bullying

before accessing the service.

Concerns will be discussed through team meetings, individual sessions and at times

with children and young people using their preferred method of communication.

The bullying log is completed upon each incident of bullying so that effective

monitoring can be undertaken

Children and young people will be supported in contacting outside agencies for

advice in support at any time, e.g. advocacy service, police

Children and young people have access to telephone numbers to seek support and

have the means to make an independent complaint

Both staff, children and young people are aware of the dangers of cyber bullying

HEALTH AND SAFETY Bradbury View provides a safe place to live. Positive steps are taken to ensure that we keep

children and young people, staff and visitors safe. Our maintenance team provide a

thorough review of the site and ensure we follow policies / procedures and that we keep all

areas safe including risk areas such as the hydro therapy pool. Our generic / personalised

risk assessments are updated regularly to maintain high levels of vigilance.

We comply with Health & Safety guidance regarding the frequency of risk

assessment reviews, Health & Safety Inspections, Fire Safety & First Aid Training.

We comply with policy and procedures including the Control of Substances

Hazardous to Health (COSHH).

We liaise with the local Fire Authority regarding fire precaution measures.

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We follow all procedures regarding the reporting and investigating of accidents to

children and young people and staff including near miss forms to identify potential

risks.

We ensure that all staff handling food have received training in basic food hygiene.

FIRE PRECAUTIONS

All children and young people are familiarised with the fire exits on admission or

supported to follow the direction of staff in a fire drill.

Fire drills are held regularly and fire alarms are checked weekly.

All staff are trained in and will respond appropriately to any risk of fire within the

home.

All Firefighting equipment is checked on a monthly basis and staff have training in

how to use them. However, our policy is to evacuate the building immediately.

All bedrooms have fire doors fitted.

Our home has been checked by the local Fire Service and we have followed their

recommendations.

A Fire Risk Assessment is undertaken annually or sooner if it is required.

The home has smoke and carbon monoxide detectors fitted.

Children and young people have Personal Emergency Evacuation Plans (PEEPS) in

place which are regularly monitored and updated as and when required.

Resq mats are available where there has been an identified need. This will be

identified with Personal Emergency Evacuation Plans. (PEEPS)

All electrical appliances are PAT tested on a yearly basis

Boiler / gas appliances are checked.

All staff members receive training in Fire Safety. Children and young people will also be

made aware during the admissions process to the home of fire procedures and emergency

exits. Monthly fire drills / instruction will be carried out involving staff/children and young

people, including one at night. This will ensure that staff are confident and competent

should there be an emergency situation. The fire alarm is checked and sounded weekly.

The following measures are also in place to promote the safety and welfare of children and

young people accessing residential services;-

Monthly unannounced visits by people who are independent of the management

team within residential services. This could include: NYAS who undertake monthly

REG 44 visits, Governors and the Director of Education. They will report on the day

to day running of the home and the welfare of children and young people.

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Twice yearly unannounced inspections will be undertaken by OFSTED. There will be a

full inspection and an interim. Inspectors will check for compliance and that

standards are being met and make recommendations for improvement.

All visitors, other than family and friends are required to produce proof of identity and are

not allowed entry unless they are able to do so. A record of all visitors to the home is

accurately recorded within the visitor’s log. This should include, the date, time and purpose

of visit.

ADMISSIONS CRITERIA

Bradbury View provides overnight short breaks for children and young people who access

Percy Hedley Schools for their education. Children and young people who are considered

suitable for short break provision are referred by their Local Authority, who would accept

responsibility for the care package.

Bradbury View will then, with permission from parents/carers, gather information from the

class team and any therapists or other professionals involved through the school.

Parents / carers will visit the service along with the young person and meet with

management and staff at the home. Information will be sought from parents/carers around

the care and support needs of their child/young person to enable completion of a robust

Personalised Care Plan and individualised risk assessments.

A pre-placement admission meeting is held with the child’s placing authority, social worker

and family to agree the placement. Children and young people will initially attend for short

tea visits to enable them to experience the home and build rapports with staff and other

children and young people prior to completing their first overnight stay. A keyworker will be

identified to liaise with the child and their family/carers, identified social worker and placing

authority and any other professional who plays a key role in the child/young person’s life.

The objective of the home is to ensure that every child/young person gets the best possible

support to fully meet their needs.

BRADBURY VIEW DOES NOT ACCEPT EMERGENCY PLACEMENTS

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ARRANGEMENTS FOR CONSULTION WITH CHILDREN ABOUT THE QUALITY OF THEIR CARE

All children and young people are encouraged and enabled to express their views and make

comments and suggestions about the care that they receive. If children and young people

have difficulty communicating verbally we will always ensure that an appropriate

communication tool is in place. All staff members have received training in a range of

communication methods.

Comments provided by children and young people will always be given serious

consideration and feedback (e.g. an action to be taken as a result of a comment or

suggestion, or an explanation as to why the action is not possible) will always be provided to

the child/young person. Comments can be made to any staff member of their choice or at a

children and young people’s meeting. They may also be as part of social interactions within

the home.

All children and young people will be encouraged and supported to contribute to their

reports and to attend meetings if appropriate. An independent reviewing officer/social

worker (chairperson) will be available to consult with children and young people in private

about their placement and their plans. Parents/carers will also be invited and supported to

attend unless there is a clear reason as to why this would be inappropriate. Other

professionals or significant people who have a contribution to make to the planning process

will also be invited.

In addition to this and as part of our quality assurance process we will ask

parents/carers/children and young people /social workers to complete a questionnaire

about the service they receive. This information will be analysed and used to improve

service delivery.

We will also hold Family days where parents/carers have the opportunity to meet with

management/staff/keyworkers in an informal setting and where lunch is provided.

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CHILDREN’S COMMISSIONER

Anne Longfield OBE is the Children’s Commissioner for England. She has a legal duty to

promote and protect the rights of all children in England with a particular focus on children

and young people with difficulties or challenges in their lives, and in particular those living

away from home, in or leaving care, or receiving social care services.

Her work focuses on making sure that adults in charge, or making decisions, listen to what

children and young people say about things that affect them. She encourages adults,

including people making decisions about children’s lives, always to take their rights, views

and interests into account.

If you feel that the people responsible for care are not valuing your rights you may contact

the Office of the Children’s Commissioner using the contact details below and ask for some

help in addressing any concerns you have.

The Office of the Children’s Commissioner Sanctuary Buildings 20, Great Smith Street, London, SW1P 3BT Free Tel: 08005280731 [email protected] Tel:0207783 8330 Email: [email protected] PARTICIPATION Looked after children have a fundamental right to be involved in decisions about their care,

from an individual level where decisions affect their own care, up to strategic level,

influencing the care of all looked after children. There are a number of ways for young

people to get involved:

Being involved in their care planning wherever reasonably possible

Attending their review meetings

Taking part in Young People meetings

Speaking to keyworkers, the Registered manager or identified social worker

Having an advocate

Speaking to Reg 43 Inspector when they visit the home It is important that young people are encouraged to take part and give their views, this

should be based at the child’s level of ability and understanding to ensure that we are

delivering a service which meets their needs.

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ADVOCACY All children and young people who access residential services have access to the following advocacy service NYAS Free phone 08088081001 Email: [email protected] This service can be contacted by children and young people for help, advice and support on

the dedicated children’s telephone based within the home. This service is independent and

has been commissioned by the service to offer support to children and young people in

Bradbury View. This information will be shared with children and young people

/parents/carers and professionals during the introduction to the home.

POLICY AND APPROACH IN RELATION TO ANTI DISCRIMINATORY PRACTICE

CHILDREN’S RIGHTS

We believe in equality of opportunity for all children and young people

regardless of their race, gender, ethnicity, religion, culture, language, sexuality, impairment

or disability. All staff members are committed to ensuring all children and young people

have their rights upheld. An Advocacy service is available to children and young people in

residence.

All Staff endeavour to be positive role models for children and young people by themselves

behaving in a manner which is non-oppressive and by challenging any discriminatory

attitudes or practices.

We believe with rights come responsibilities and where possible, children and young people

are encouraged to take as much responsibility for their behaviour as they can. Behaviour

from children and young people, which is discriminatory or oppressive and creates victims,

is not condoned and will be managed in an appropriate manner.

All staff members within Bradbury View will be proactive in their approach to fully

understanding the concept of the Children’s Rights and the relationships of these Rights

with their Responsibilities.

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The right not to be ill treated but the responsibility not to ill-treat others.

The right to be cared for and the responsibility to care about others.

The right to be heard and the responsibility to listen to others.

The right not to be discriminated against and the responsibility not to make

discriminatory remarks, or take discriminatory action.

The Percy Hedley Foundation is committed to ensuring that all staff are aware of the issues

of inequality and adhere to the principles of the Equality Act 2010 and that staff also

undertake Equality and Diversity training.

DETAILS OF PROVISION TO SUPPORT CHILDREN WITH SPECIAL EDUCATIONAL NEEDS

THE ARRANGEMENTS FOR CHILDREN TO ATTEND SCHOOL AND THE PROVISION MADE BY THE HOME TO PROMOTE THE EDUCATIONAL ATTAINMENT OF CHILDREN

Bradbury View recognises the importance of maximising each child/young person’s

educational and personal development through the provision of a 24 hour curriculum which

is characterised by breadth, balance relevance, differentiation and continuity. Individual

planning and ongoing monitoring of children and young people’s progress is recorded within

the home.

Management and the staff team will:

Give appropriate attention to each child/young person’s special needs identified in

their Educational Statement / Education, Health and Care plans (EHC).

Provide maximum learning opportunities that are tailored to meet children and

young people’s individual needs.

Ensure specialist support and equipment is available within the home for each

child/young person as required.

Attend all relevant reviews and meetings and any other relevant events deemed

appropriate

Respond to any areas of concern.

Celebrate each child/young person’s achievements and record progression.

Work in partnership with school to ensure consistent approaches.

Ensure a smooth transition into adulthood which includes careful planning and

preparation at an early stage.

Establish and maintain strong working relationships with parents, outside agencies

and other professionals to facilitate a holistic approach to each child/young person’s

development.

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THE ARRANGEMENTS FOR ENABLING CHILDREN TO ENJOY AND ACHIEVE

AND BENEFIT FROM A VARIETY OF ACTIVITIES THAT MEET THEIR NEEDS AND DEVELOP AND REFLECT THEIR CREATIVE, INTELLECTUAL, PHYSICAL AND SOCIAL INTERESTS AND

SKILLS Bradbury View offers a wide range of leisure and social opportunities that are tailored to

meet the needs of children and young people accessing the services. There is a weekly

activity plan in place which is completed in consultation with the staff team and children

and young people and which takes into account individual preferences, likes and dislikes.

The plan is a live document and staff will undertake dynamic risk assessment of children and

young people in relation to their presentation and if it was deemed appropriate an

alternative activity would be implemented.

Children and young people are also encouraged to try new experiences. This could include:

Using various modes of transport

Eating in a selection of food outlets

Accessing the local community

Cinema, parks, swimming, shopping

The home has “What shall I do today?” books in place which offer a wide range of indoor

and outdoor activities. The books have been developed at children and young people’s level

of ability and understanding using symbols and photographs. The books allow children and

young people to make independent choices.

Birthdays, named days, cultural and religious festivals are celebrated and children / young

people will be encouraged and supported in participating with staff in planning these events

together.

During the completion of short break care dates the home will take into consideration

parental requests, group dynamics and requests from children and young people to spend

time with their friends.

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DETAILS OF ANY HEALTHCARE OR THERAPY PROVIDED WITHIN THE HOME

Bradbury View has access to 1 full time senior nurse, assisted by 2 part-time school nurses.

They provide continuity of health care for all children and young people as well as offering

information, advice and support for parents/carers.

The nurses have a great deal of specialised knowledge in paediatrics and are able to care for

a wide range of complex medical conditions. Parents /carers are warmly welcomed to

discuss their child’s individual needs at any time, either prior to placement or during the

placement.

The home has access to a consultant paediatrician, who is able to provide advice and

support on site. All children and young people in receipt of short breaks will remain

registered with their own GP.

Staff members within the home are trained in matters relating to First Aid. Staff have also

received specialist training in areas such as epilepsy awareness including the administration

of emergency medication, gastrostomy feeding/care, night time ventilation, suction and

cough assist machines.

MEDICATIONS

All medications are stored and administered in accordance with the Medicines Management

policy of Residential Services. Medication will only be administered by staff who are trained

in the Safe handling of Medicines. Annual Competency assessments will be undertaken by

qualified members of the nursing staff team.

Homely remedies will only be administered when a consent form is signed by the

parent/carer, GP or consultant if the remedy has been prescribed.

SPECIALIST SERVICES AVAILBALE

There are strong links between Education and Residential Services. Therapists visit the home

to work with the staff team and will advise on communication, postural management,

moving/handling and mealtime management. There is a formal programme of staff training

provided by the therapists and joint input into the writing of ‘Individual Education Plans and

targets. This close liaison ensures that children and young people in residence have access

to a 24 hour curriculum.

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OCCUPATIONAL THERAPIST The occupational therapist can provide support in the following areas:

Wheelchair mobility

Seating and 24 hour posture

Guidance in individual moving and handling procedures following our foundation training day course in this area.

Personal care, dressing and undressing skills

Fine motor skills including with eating and drinking skills

Provision of specialist equipment where needed including for mealtimes

Guidance on the management of visual perceptual difficulties

Sensory Integration and the provision of a sensory diet

Positive Behaviour support and intervention SPEECH AND LANGUAGE THERAPISTS The speech and language therapist will support in the following areas:

Initial training in understanding specific needs such as ASD or general ways to promote effective communication

Helping the young person’s development of expressive and receptive language skills

Promoting social communication skills

Supporting the development of an understanding of emotional regulation

Providing voice output technology and the training programmes needed to access this

Training in the management of eating and drinking including the drafting of individual mealtime management plans

Guidance in gastrostomy feeding, in partnership with specialists from hospital services and the school nurses.

PHYSIOTHERAPISTS Physiotherapists provide support as follows:

Guidance in the management and access to daily activities

Guidance for mobility and moving/handling

Posture and seating review in partnership with the OT

Direct input and ongoing care with respiratory issues or health concerns – this includes evenings and weekends as needed for children under the care of the GNCH physiotherapy team.

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POSITIVE RELATIONSHIPS

ARRANGEMENTS FOR PROMOTING CONTACT BETWEEN CHILDREN AND THEIR FAMILY AND FRIENDS

Bradbury View encourages and supports children and young people to maintain contact

with their family, friends, and relatives and significant others in accordance with their care

plan, risk assessments, their wishes and level of need during their short break care stay. Any

restrictions on contact for the protection of the child/young person will be made clear.

Contact by visits, telephone, electronic and letters are facilitated where there are no such

restrictions. Contact arrangements are kept under review.

During the introductory process children and young people will be informed that they have

access to a telephone, electronic equipment, letter writing materials and stamps and they

are encouraged to invite friends and family. Staff members will be available to give practical

support if required.

PROTECTION OF CHILDREN

APPROACH TO SURVEILLANCE AND MONITORING OF CHILDREN DETAILS OF THE HOME’S APPROACH TO BEHAVIOURAL SUPPORT INCLUDING

INFORMATION ABOUT:- A. APPROACH TO THE USE OF RESTRAINT AND

B. HOW PERSONS WORKING IN THE HOME ARE TRAINED IN RESTRAINT AND HOW THEIR COMPETENCE IS ASSESSED

Bradbury View is situated directly in the grounds of Percy Hedley School and there is

security lighting in place. As you approach Bradbury View the automatic doors will open

which will allow visitors in to a holding area. There is a bell which once pressed will alert

staff working within the main office, communication can therefore take place. There is a

visual display on the office wall and an access switch which will allow staff to determine

whether access is appropriate. The front doors are operated by a magnetic swipe system

which has restricted access. There is also a security camera in place at the front entrance

and the monitor is situated within the main office. There is a one way traffic system in

operation for traffic coming in and out of the grounds. Monday – Friday there is a transport

manager in place who is responsible for the safe movement of traffic throughout the day. To

the rear and back garden of the property it is secured with a high fence.

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The home has waking night staff members on duty each night. However, the number of staff

required will be determined by the individual needs of children and young people accessing

the service. The home also has an Intercom system installed and each bedroom has a sound

monitor for children and young who have epilepsy / medical conditions. An agreement for

the use of this equipment is made with the parents/carers and social worker/placing

authority at the pre Placement Agreement meeting and relevant documentation completed.

A nurse call system has been installed however; this is not required at this point in time

POSITIVE BEHAVIOUR SUPPORT Positive relationships between children and young people and staff provide the essential

basis for both care and control. We recognise that children and young people need clear

boundaries so that they can feel safe and secure. Equally children and young people are

expected to demonstrate respect for other children and young people, staff and the

building. All children and young people need to know the boundaries of acceptable

behaviour are, both for their own protection and the safety of others. Staff will endeavour

to do this by talking to children and young people, negotiating with them and by rewarding

positive behaviour and achievements.

We believe Physical Intervention should always be an absolute last resort, but, if physical

intervention is required, staff will use NAPPI techniques. This is accepted by The Percy

Hedley Foundation as a safe method of physical intervention with the emphasis on safety,

comfort, and integrity for both the child/young person/staff. Following any positive physical

intervention a de brief session will take place, also relevant care plans and personalised risk

assessments will be reviewed and updated if required.

All staff members working within Residential Services are NAPPI trained. Staff will undertake

regular practice sessions with NAPPI Instructors based within the foundation. Instructors are

also available for support and advice should this be required.

SANCTIONS

Any sanction will be relevant and just, will be time limited and in accordance with the

understanding and abilities of the child/young person. Any sanction would link behaviour to

consequence. Example of sanctions may include:

The child/young person may be asked to have 5 – 10 minutes quiet time.

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LEADERSHIP AND MANAGEMENT

DETAILS OF THE REGISTERED MANAGER AND REGISTERED PROVIDER

TITLE NAME CONTACT DETAILS

CHIEF EXECUTIVE

Carol Harder

Central Services Hedleys, Percy Hedley Foundation, Station Road Forest Hall

RESPONSIBLE PERSON

David Barker

Central Services Hedleys, Percy Hedley Foundation, Station Road Forest Hall

REGISTERED MANAGER

Cerys Walker

Bradbury View West Lane, Forest Hall, Newcastle upon Tyne.

OFSTED

Piccadilly Gate, Store Street, Manchester, M1 2WD Tel: 0300 123 1231 Email: [email protected]

THE OFFICE OF THE CHILDREN’S COMMISSIONNER

ANNE LONGFIELD OBE

Sanctuary Buildings, 20, Great Smith Street, London, SW1P 3BT Tel: 0800 528 0731 Email: [email protected]

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STAFF EXPERIENCE AND QUALIFICATIONS

Name Designation Qualifications Experience

David Barker Chief Operating Officer and Director of Business Development and Quality

Masters of Business Administration Batchelor of Science (Honours) Professional Diploma in Management

Manager British Red Cross, 1992 – 1994, Disability North, Chief Executive, 1994 – 2001, Mental Health Matters Regional Director, Business Development manager, Chief Operating Officer and Director of Business Development Percy Hedley Foundation – 2005 to present time.

Cerys Walker

Registered Manager BSc (Hons) Occupational Therapy Level 5 Diploma in Management Autism Level 3 LDQ

2008-2009 Residential Childcare Officer, 2009-2010 Manager of adult residential home, 2010-2015 progressing from RCO to senior to deputy manager at St Cuthbert’s Care. Manager Leybourne, October 2015 - present

Gemma Winlow Deputy House Manager

Level 5 Diploma in Leadership Children and Young People

Support Assistant 2008 – 2011, Percy Hedley 2011 – present time.

Vacant Post Deputy House Manager

Wendy Wilson Senior RCCO Level 5 in Leadership Children and Young People NVQ Level 3 Children and Young People

Care Officer 1978 – 1983, Retail work 1984 – 1986. Factory supervisor 1987 – 1996. Domestic 1996 – 2004, Percy Hedley 1996 – present time.

Gemma Pinkney Senior RCCO NVQ Level 3 Children and Young People

Nursery Nurse 1995-1996, domestic duties 1996 – 1998, Retail 1998 –

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NVQ Level 3 CP and Con Ed 2004. Holiday Rep 2004 – 2008. Landlady 2009 – 2010. RCCO 2011 – 2013, Percy Hedley 2013 – current time.

Lyn Bewick RCCO NVQ Level 4 in Care NVQ Level 3 in Children & Young People and Con Ed.

Retail 1994 – 1997, support worker 1997 – 2000. House parent 2000 – 2003. Unit Leader 2003 – 2006, Percy Hedley 2006 – current time.

Lesley Dinning RCCO

BA Hons in Childhood Studies

Retail and hospitality experience, Nursery nurse, RCCO Percy Hedley school – present time.

Ashleigh Gray RCCO Level 3 Diploma in Child Care and Education

2006 – 2008 Nursery nurse, 2008 – 2011 Community carer, 2011 – current time Percy Hedley

Julia Hetherington RCCO NVQ Level 3 in Care in children & young people.

Gillian Hindmarsh RCCO NVQ Level 2 & 3 in Care NVQ Level 4 Leadership and Management

1978 – 1984 House parent, RCCO 1984 – 1987. House parent 1987 – 1994. RCCO Percy Hedley School 1994 – current time.

Lisa Jameson RCCO CACHE Level 3 in Child Care NVQ Level 4 in Playwork

Nursery Nurse 2003 – 2004, Nanny 2005 – 2007. Deputy Pre School Manager 2007 – 2008, Youth worker 2008 – 2009, Nursery Officer 2010 - 2014. Percy Hedley 2014 – current time

Margaret Storey RCCO NVQ Level 2 Care NVQ Level 3 Care

Care Assistant 15yrs experience, Percy Hedley RCCO 1996 – current time

Sarah Thompson RCCO NVQ Level 3 Children & Young People VNQ L:evel 3 in Conductive Education

Full time carer, play scheme assistant. RCCO Percy Hedley – present time

Judith Watson RCCO NCFE Level 3 Health & Social Care in Children & Young People

2011 - current

Stacey Lithgow RCCO BA Hons Education and Childcare Studies Level 2 in Play work Level 3 in Childcare

Youth worker / support 2006 – 2015, Percy Hedley 2015 – present time.

Jim Aitkin

RCCO SENA qualification Percy Hedley School 1990-2000 Learning Support 2000-2004 West Coast Outdoor Centre 2004-5 Cover Supervisor 2005-2013

Stuart Tait RCCO

NVQ 3 Youth Work practice NVQ 3 Outdoor Education

Youth work 2010-2015 Outdoor education provider 2012-2015

Geraldine Tapscott

RCCO Cert Ed BA Hons in Education

Childminder, Nursery Assistant, Personal Assistant, lunchtime

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NVQ 3 C & Y P supervisor. Out of school clubs, RCCO present time

Laura Cook

RCCO Diploma 1 & 3 Autism CACHE 2&3 support teaching and learning

5 years ARP in mainstream school 2 years SSA, 1 year supply teaching

Lisa Mc Givern

RCCO

Joanne Milburn

RCCO BA Hons Community & Youth studies.

Experience in women’s refuges, senior youth worker, palliative and clinical care with C & Y P. RCCO Percy Hedley school

Kirsty Tunstall

RCCO B Tec Nursery Nurse HNS in Childhood Studies BA Hons in Primary Teaching studies PG Cert in Reflective Practitioner

20 years’ experience working as a Nanny, RCCO Percy Hedley school – present time.

Nicola Collins RCCO NNQ Level 3 in C & Y P (currently)

Retail experience, post man, full – time mum, lunchtime assistant, RCCO Percy Hedley school – present time.

Margaret Cheetham Night Staff NVQ Level 3 in children and young people

RCCO Percy Hedley 1993 – present time

Amanda Smith Night Staff BTEC Nursery Nurse Nursery nurse 1993 – 1994, childminder 1996 -1998. Creche Assistant 1998 – 2006. Special Needs Assistant 2006 – 2013, Percy Hedley 2013 – current time

Pam Welford Night Staff Working towards NVQ 3 1976 – 79 Pharmacy work, 1979 – 1983 retail experience. Percy Hedley Residential 1983 – current time

Heather Wollers Night Staff NVQ Level 3 Health and Social Care Adults

Sian D’Ellard Night Staff

Bridget Carroll Domestic NVQ Level 2 in Health and Social Care

Care Assistant 1997 – 2007, Domestic 2008 – 2010, Percy Hedley 2010 – present time.

Beverly Harrison Domestic Factory Operator 1983 – 1990. Carer 1990 – 2010. Percy Hedley 2010 – current time.

Thelma Robson Domestic Domestic worker 22years , School lolly pop lady 22yrs. Percy Hedley 2006 – current time.

Steve Million Cook NVQ 1&2 in Food prep and cooking

Parent / carer

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27

STAFFING MATTERS

DETAILS OF THE MANAGEMENT AND STAFFING STRUCTURE OF THE CHILDREN’S HOME INCLUDING ANY ARRANGEMENTS FOR THE PROFESSIONAL SUPERVISION OF STAFF

EMPLOYED AT THE CHILDREN’S HOME INCLUDING STAFF THAT PROVIDE EDUCATION OR HEALTH CARE

HOW THE HOME PROMOTES APPROPRIATE ROLE MODELS OF BOTH SEXES

Bradbury View Residential Service has a Registered Manager and 1 Deputy Manager, who

will have overall responsibility for the Short Break Care Service. There are also 2 Senior

RCCO staff members in place. Their duties include:

The day to day running of the home

A sound knowledge of children and young people accessing the service

Monitoring/reviewing of service delivery

Staff supervision, staff training, professional development reviews

Safer Recruitment process

Bradbury View has a large staff team of RCCO’s who will work across both residential and

short break care services. There are a number of sessional / school staff who also support

the home should this be required. All staff work a shift pattern over the 7 day week. This will

include waking nights, late and early shifts. Staffing levels will depend on the individual

needs of each young person accessing the service. Management support will also be

available during weekends at the home.

While individual staff members will change according to the rota, the staff team as a whole

will work towards the same objectives. The objectives are stated and determined by the

homes Statement of Purpose, policies and procedures, and these are discussed with staff

members within supervision sessions and team meetings. Staff members receive 1 ½ formal

supervision each month with a member of the management team and fortnightly team

meetings are held.

All staff members are empowered to make day to day decisions regarding the care of

children and young people.

All permanent staff members are qualified to NVQ Level 3 in Care or equivalent. All new

staff members will have Level 3 Diploma for Residential Childcare (England) or working

towards, this will commence within six months of confirmation of employment. New staff

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members will also complete the CWDC Standards. This will ensure that staff have

knowledge of child development, child protection, child health, education and social issues,

managing challenging behaviour, issues of race, ethnicity, religion and culture, residential

child care skills, anti – oppressive and anti-discriminatory practice, the Children Act, Health

and Safety and other relevant legislation. It is also recognised that in order to provide good

quality care for children and young people who use the service, staff need to be

appropriately skills and trained and qualified. They also need on-going support and

supervision.

All staff members within the team will have an agreed training profile and will be offered a

wide range of training opportunities which will include:

NAPPI training

Child Protection / POVA

E. Safety

Radicalisation training

The Safe handling of Medication

Moving/handling

Mealtime management

First Aid

Epilepsy

Fire Safety

Food Hygiene

Health & Safety

Autism / sensory

Diabetes New staff members working within residential services will undertake a comprehensive

induction period and are subject to a six month probationary period.

HOW THE HOME PROMOTES APPROPRIATE ROLE MODELS OF BOTH SEXES

The staff team is made up of a number of male and female staff members. Wherever

possible both male and female staff will be on duty together, our aim being to provide

appropriate role models for children and young people of both sexes. In residential services

male staff members do not carry out any personal/intimate care tasks relating to females.

However, when females request support at mealtimes this is deemed to be appropriate.

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REVIEW ARRANGEMENTS FOR STATENMENT OF PURPOSE This document is reviewed regularly in a process that incorporates the views of staff, children and young people and placing authorities. Any comments or suggestions you may have in relation to the Bradbury View Statement of Purpose and Function should be directed to the Registered Manager / Head of Residential Services. Barbara Bolam Registered Manager / Head of Residential Services, Email: [email protected] Cerys Walker Registered Manager Email: [email protected] David Barker Director of Business Development and Quality Email: [email protected] Carole Harder Chief Executive Email: [email protected] OFSTED Piccadilly Gate, Store Street, Manchester M1 2WD Tel: 0300 123 1231 Email: [email protected] The Office of the Children’s Commissioner Sanctuary Buildings, 20, Great Smith Street, London, SW1P 3BT Free Tel: 0800 528 0731 Email: [email protected] Tel: 020 7783 8330 Email: [email protected] This document was updated May 2016