State Wide Area Network
97
Welcome
Transcript of State Wide Area Network
Welcome
Agenda
Objectives & strategies
Infrastructure established so far
Achievements so far
National e-Governance Plan
Core Projects
On going projects
Road Ahead
Limitations
Objectives
Improve access of people to Govt & business services by reducing time & distances
Costs & Queues
Utilize IT tools to improve Efficiency
Responsiveness
Transparency
Accountability
Promote IT sector & IT enabled services providing increased employment avenues
Strategies
Provide several G2C & B2C services at doorsteps & scale up gradually
Establish core infrastructure for automation & delivery of services
Establish institutional framework for e-Governance & IT
Implement MMP for effective delivery of quality service improved operational efficiency & transparency
Emphasize capacity building for improving skills and aptitude
Infrastructure Established so far…
Established number of Institutions to promote IT
NIC
STPI
DOAECC
Kashmir University
SKIMS Hospital
133 CICs with V-Sat at each Block HQs
Video conferencing facilities at State & District HQs.
LAN connectivity for all the offices in secretariat
Infrastructure Established
Achievements so far…
Land
Records
• 550 villages out of nearly 6, 800 have been computerized
which includes • Record of Rights
• Mutations
• Harvest Inspection registers etc.
Transforming
Rural
Governance
• Community Information Center (CIC) implemented at
block level improving the socio-economic status of
rural community.
Road
Transport
• The „VAHAN‟ & „SARATHI‟ software implemented.
• Jammu RTO has issued 1.5 Lakh vehicle registration
certificates & 1.00 lakh driver‟s licenses.
Achievements so far…• 2 Municipal Corporations (Jammu & Srinagar)
computerized. Functionality includes• Birth & Death Registration
• Estates/Revenue Monitoring & Trade Licensing
• Complaint Monitoring
• Single Window System, Cash/Budget
Treasuries • Online Treasury Management Information System
(OTMIS) implemented since 2004.
• Cashless Treasury Management System is in place
since 2007-08 at a two pilot locations (Civil Secretariat
and Saddar Treasury).
Employment
exchanges
• NIC developed a Dynamic Website of Employment
Department (http://jakemp.nic.in)
• CDAC has been assigned the entire job of automating
the employment department.
Municipalities
Achievements so far…
Police
• Computer hardware, software, UPS and other items
have been provided to all 23 police stations by NIC.
• CIPA software has been customized.
Commercial
Taxes
• TCS appointed for departmental automation
• To Operate first phase within eight months
• Complete by the mid of financial year 2011-12.
Agriculture
• AGMARKNERT is being implemented by NIC.
• The Mandis have been provided with the computer
systems to collect and transfer the data to the
Directorate of Marketing and Inspections (DMI)
Achievements so far…
Election • Electoral rolls computerized
Power Development Department
• Computerization of Energy Bills implemented at Jammu and Srinagar.
Grievance RedressalMechanism
• Grievance redressal cells established at State & Block Hqrs .
e-Courts • Initiated by NIC at High Court.80 node LAN
established in the city civil court, Jammu.
National ID • Pilot implementation completed at Kathua.
National e-Governance Plan
National e-Governance Plan
• Birth Certificate
• Health Care
• School Admission
• Examination Results
• Employment Services
• Vehicle Registration
• Driver‟s License
• Passport/Visa
• Agriculture
• Land Record
• Property Registration
• Marriage Certificates
• Taxes (Income, Other)
• Utility Services
• Municipality Services
• Pensions
• Insurance
• Health Care
• Death Certificate
•National ID
•National ID
•National ID
•National ID
•National ID
Same process applied to the Business Lifecycle
“All Government services accessible to the common man In his
locality, throughout his life through a One-stop-shop (integrated
service delivery)
ensuring efficiency, transparency & reliability
at affordable costs to meet the basic needs of the common citizen”
13131313
Core Infrastructure • State Wide Area Network• State Data Centre• Common Service Centres
E-Gov Framework
Core Applications •SSDG
•E-Procurement
•JK Khidmat G2C service delivery
Group Applications
•Wifi
• Smart card attendance for
Secretariat employees
• CPIS
• Multi-purpose Smart Card
Departmental Applications
•E-Tourism
•Departmental website
Foundation
Serv
ices
E-Governance Roadmap….
Sept 2010 June 2011 June 2012 June 2013
Time
Matu
rity
Collaboration
Core
Infrastructure
Applications
• SDC
• SSDG
• 30 G2C Khidmat
Application Services
• e-Tourism
• e-Procurement
• e-Handicrafts
•e-Employment
• Mother & Child care
• SWAN
• Multi Purpose smart card
• 60 G2C services
• e-Agriculture
• e-Office
• Applications
• Departmental MMPs
• Group Applications like
GIS
•Capacity Building
• Inventory Management
• Audit & Finance monitoring
• Project life cycle management
• SDC RFP floated & 10 parties
responded
• SWAN DPR approved
• SSDG implementation partner
selected
• Bio-metric attendance.
• 330+ CSCs Operational
•WIFI RFP prepared
• Departmental Website
implementation started
Service Delivery Transformation-Present Scenario
Service
Delivery
Channels
Block
Tehsil
District
Govt. Acts,
Rules, orders
Manual Processing
Multiple Data storesCitizens
Core Administration Departments
Revenue
Land
Agriculture
SSB
Transport
Tourism
Education
CAPD
Health
Key Challenges
Frequency of Visit
Citizen Perspective
Accessibility of Service
Delivery Centers
Waiting time per visit
Limited Payment
options
Timely availability
of Govt officials
Department Perspective
Low / No Transparency
Accountability
Departmental
Integration
Locally made Practices
Service
Delivery
Channels
Block
Tehsil
District
Islands of Data created at every departments
Departmental
Automation
Data
Repository
. ,
, ,
.
/ Core Back endService
Delivery
Channels`
Block
Tehsil
District
Office
Khidmat
Centers
Departmental
Front Ends
Revenue
Land
Agriculture
SSB
Transport
Tourism
Education
CAPD
Health
Citizens
Service Delivery Transformation-Desired Scenario
Centralized
Database
Core Infrastructure Projects
• State Wide Area Network (SWAN)
• State Data Centre (SDC)
• Common Service Centre (CSC)
State Wide Area Network
JKSWAN will consist of 174 POPS
1 State HQR,
21 District,
152 Blocks/Tehsils)
Consultants: STPI
Status: State has adopted PPP model
DIT, GoI approved the Revised DPR (15th June 2010)
Consultant to prepare RFP by September 2010
DIT, GOI approval for RFP by October 2010
Bid Process completion by November 2010
Go-Live for SWAN by July 2011 for (106 +21)feasible POPs
Full completion by March 2012
Block HQs
State HQ
District HQs1 N
SWAN Tiered Connectivity
1 N
Remote Offices1 N
Path Initial Upgradeable
SHQ to DHQ 8 Mbps Upto 10 Mbps or more after 3
years.
DHQ to BHQ 4 Mbps Upto 8 Mbps or more after 3
years.
BHQ to remote office 2 Mbps 4 Mbps
Districts
Blocks
MPLS Fibre
Normal Fibre
Vsat Connectivity
Legend
• 106 locations on Fibre
Connectivity
• 43 locations on Radio
Connectivity
• 25 locations on Vsat
Connectivity
State Data Centre
Central repository primarily for G2G, G2C and G2B services
AAA : Rs. 37.05 crores CAPEX and OPEX Costs ( Rs. 10.09 Crores: DIT’s share Rs 26.96 Crores : State share (ACA’s)).
Consulting Agency : M/s Wipro
Status:
RFP has approved by DIT
RFP floated
10 parties responded & Pre-bid conference held
The SDC is likely to be functional by March 2011
Common Service Centres (CSC)
Delivery of Services to Citizens at their door steps.
AAA: Rs. 39.92 Crores
1109 CSCs are being set up for 6652 census villages.
J&K Bank is the implementing agency (SCA)
Status
333 are functional & 180 additional CSC’s being rolled out by Dec 2010
Infrastructure
2 Laptops, printers, scanners, webcam
Genset, invertors & furniture
e-Governance
State Head Qts LocationsCommissioning State Data
CenterCommissioning POPsCommissioning SWAN WIMAX & Radio ConnectivityVsat Connectivity
Commissioning Khidmat
Centers (CSCs)Citizens availing services
Services being availed at CSCs
B2C Banking Correspondents
Banking Services hosted at the central location and extended to the
CSCs
Micro finance
Loan documentation
Telephone bill payments
Air & Railway ticketing
E-Learning
Services being availed at CSCs
B2C
E-payments & money transfer
Maruti booking counter
Sale of solar lights
Sale of Dish TV
Courier services
Services to be availed at CSCs
G2C
Application for new ration card
Addition/Deletion of family members, change of address & name in ration
card
Online application for SSRB
Application for birth & death certificates
Disbursement of old age , widow & handicap Pensions
Disbursement of Government pensions to pensioners.
Application of PRC, Caste certificate, disability certificate, income
certificate.
Services to be availed at CSCs G2C
Utility bill payment (electricity/telephone)
Registration of unemployed.
Registration of Grievances for redressal
Collection of fees for J&K BOSE.
Copy of Electoral rolls & Contractors Payments
Application for Khasra Nakal, Seed license, fertilizer license.
Application for Driving License, Vehicle License and route permit
application forms
G2C Services: Delivery Strategy
Two fold delivery strategy undertaken Cloud Computing SSDG – State Portal
Cloud computing : Enables the delivery of G2Cservices using the infrastructure of other states
Pilot undertaken with Madhya Pradesh and testedsuccessfully.
A total of 36 services will be made available in phasedmanner over the next 18 months.
Achievement
Step By Step Process
Citizen Khidmat Centre
The citizen goes to the nearest Khidmat centre and makes a request for a
service to the operator
Khidmat centre Password authentication
Access to
Application if
authentication
is successful
Khidmat centre operator will login to the JKKhidmat portal for G2C services
Identification through Login authentication mechanism
Post identification and authentication by the application, the operator shall have
access to JKKhidmat application
Step By Step Process
Citizen Citizen authentication
If authentic,
the master
data of the
citizen along
with his
photograph is
displayed
After having authenticated himself, the Khidmat centre operator shall ask the citizen to authenticate himself. If the citizen is registered with the database his master data along with photograph
shall be displayed
Step By Step Process
CitizenKhidmat Centre
If the citizen is not mapped into the portal registry
Khidmat Centre operator enters the citizen credentials along-with supporting document for authentication
Step By Step Process
Khidmat centre operator enters the details given by the citizen in an e Form Citizen verifies the document Khidmat centre operator submits the form and his digital signature is appended Receipt is printed & given over to the citizen
Step By Step Process
Khidmat centre
Application
Form filling Citizen
Verified
Application
FormRecieptSubmit form
JK Khidmat
Application
Application
form with
unique ID
Printed copy
of the Form
Department
Citizen
The submitted form arrives at the backend and a unique ID is assigned to it. Also the ID of the kiosk is appended Two print outs of the application form are taken out signed by both the citizen and the Khidmat centre operator. One is sent to the department and other is given to the citizen.
Step By Step Process
Dept. Citizen
Decision maker takes a decision according to the information
available in the JKKhidmat Database and either approves / rejects
the Application.
For final service delivery, citizen can visit the Departmental office on the
specified date with the original supporting documents
Step By Step Process
CSC Center
Pilot by 7th June 2010
Funding & Contract Signing
5-6 services per quarter state wide
implementation
Project Milestone
In Progress To be StartedCompleted
Implementation of State Portal, SSDG and e-forms
One stop shop for electronic Services Delivery
AAA: Rs. 9.69 Crores
Consultants: ILFS
A State Project Committee constituted
CDAC appointed as the implementation agency
Golive by December 2010
Capacity Building
AAA: Rs. 736.60 lakhs
State e-Mission Team: PWC on a short term.
NeGD shall place SeMT on long term
basis
Capacity Building Road Map devised
NISG,IIM Ahmedabad for imparting training to policy makers &
project managers
Training of 5 Ministers, 10 MLAs, 7 MLCs and 5 Secretaries for
training at NISG in the first week of July
State Institutes (IMPA,NIT, DOAECC, Universities & Colleges) to
conduct e-Governance training programs.
CICs to be used as e-Governance Training Centers at block
level.
Projects in Pipeline
E-Tourism : Pipeline Projects
Information repository customized travel package Online bookings Call centers payment gateway
Promote the Tourism Sector1Generate Employment2
To bring Efficiency, Accountability & Transparency3Promote budding entrepreneurs4
Create value5Ob
jecti
ve
Integrated Online Tourism Portal
Details
Enables the delivery of G2C services
Start with Public Distribution System with basic citizen information
Bio-metric smart card coupled with debit card for easy access to a numberof government services and schemes
Enable Rural Banking Services
Government services/schemes reach the intended beneficiary 1
Empower poor2
Eliminate bogus beneficiaries, reduce leakage/diversion3
Improve service delivery time4
Create record and audit trail of services and transactions5
Multi Purpose Smart Card : Pipeline Projects
Details
WiFi Objective: Hot Spot Zones on PPP model for
broadband connectivity at tourists hubs & secretariat premises.
Funds : State Plan
Status:
10 locations identified
RFP being floated
Smart ID Card for Secretariat Employees Objective: Secretariat Attendance monitoring system to ensure
punctuality
Agency Involved : J&K Bank
Complete implementation by July 2010
Wi-Fi : Pipeline Projects
Computerized Personal Information System (CPIS) [Time 10 months, estimate 31.75 lakhs]
Objectives: To strengthen administrative and institutional
machinery in remote areas of State through rationalized deployment of staff
To make administrative and institutional machinery be more responsive to the employee
To optimize Government expenditure through prudent utilization of State’s human resources
Projects in Pipeline
e-Agriculture
DPR prepared by the SeMT team
DPR submitted to the line department
Mother & Child Care
Concept note prepared by SeMT
Project under consideration by the IT department
E-procurement
Project under consideration of high level committee for implementation
Projects in Pipeline
Institutional Framework for e-Governance.
Apex Committee under the Chief Secretaryconstituted
Monitoring Committee under the Secretary, ITConstituted
JaKeGA society established as a Nodal Agencyfor Funds Management and Implementation ofthe Projects
SeMT & District-eMT initialized
Road Ahead
Road Ahead
Strengthening e-Governance agency (SeMT, PeMT)
Timely completion of core infrastructure and MMPs
Prioritize G2C services for delivery at CSCs with a definite Timelines
Devise effective mechanism for scaling up of services
Pursuing back ended automation of process & procedures
Capacity building for effective utilization of IT tools & enhance
employability
Promotion of IT & IT enabled services for creating new employment
avenues
Statewide ICT Infrastructure
CSCSWAN SDC
Institutional Framework
2010-11
2009-10
G2C Applications
SSDG
ETourism
2010-11
Other Applications
e-Procurement
MP-JK
2010-11
Departmental application roll out 2011-13C
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What WhenFull Benefits
E Governance Roadmap.
WiFi CPIS
CAPD E employment
E-Governance Road Map
Road Ahead
S. No. Initiative DPR
preparation
and funding
RFP for
selection of
Implementation
Agency
Go-Live
1. State Wide Area
Network (SWAN)
Completed November 2010 July 2011 (feasible
POPs)
March 2012 (full)
2. State Data Centre
(SDC)
Completed RFP published,
10 parties
responded & pre-
bid conference
held
March 2011
3 Common Service
Centre (CSC)
Completed Completed In progress
4 SSDG & State Web
Portal
Completed In progress December 2010
Core Infrastructure
Road Ahead Mission Mode Projects
S. No. Initiative DPR
preparation
and funding
RFP & selection of
Implementation
Agency
Go-Live
1 e-Tourism Initiated July 2010 December 2010
2 MP JK Collaborative
Efforts
Initiated Not Required.
Current pilot
providers for infra,
application and
consultancy shall
undertake respective
activities
Pilot tested for
3 services.
2-3 services
every quarter,
post funding
and agreement
with MP
3 Social Welfare June 2010 November 2010 April 2011
Road Ahead Other Projects
S. No Initiative DPR
preparation
and funding
RFP & selection of
implementation
Agency
Go-Live
1 Wi-Fi hotspots across the
State
NA July 2010 November 2010
2 Smart ID Card for
Secretariat Employees
NA In progress July 2010
3 Website development for
Departments
NA In progress June 2010
4 e-Procurement
( PPP Model)
Initiated NA October 2010
Limitations
Limitations Non availability of Broadband connectivity at many locations
The geographical terrain & limited working season has also
slowed down the process.
Lack of intuitional mechanism
Non availability of skilled man power
Time consuming exercise in site Selection and conducting
interviews of VLE's
THANK YOU
Appendix
NIC
Video Conferencing Facility Rajbhawan, CM’s office & Chief Secretary
DC Offices & Civil Secretariat
SDM’s Office Nyoma, leh
Storage Area Network 4 TB
Connectivity High speed network connecting State Head Quarters,
districts and Government offices across the state
Back
Software Technology Parks India• STPI–Srinagar established in Jan-2001 with a cost
of Rs 6.12 Cr. STPI has a centre at Jammu also.
• High speed data communication facility
• Radio Connectivity using C/S-band
• Earth Station (E/S) facility in-house
• OFC Connectivity
• Broadband Connectivity
• State of the Art hardware
• Expert Management Team
• ISO 90002 Certified Back
DOAECC
MCA AICTE approved program
in affiliation with University of Kashmir capacity: 60
DOEACC O/A/B level capacity: 440
MCA /BCA (IGNOU Program) capacity: 300
Short-term courses capacity: 5000
Course No
O Level
Software
Hardware
40
23
A Level 14
B Level 03
CCC (Course in
Computer Concepts)
CIC‟s
Others
55
34
Total: 169
Training Centres: Courses being conducted:
An ISO 9001:2008 certified organization.
Major training achievements : 65,000 army personals , 3,000 Teachers , 3,000 under ITES-BPO, 5500
under SJSRY ,over 15,000 under basic computer literacy programmes like E-deeksha, CCC. Over
2000 under corporate trainings, 529 police personnel at 08 locations under CCTNS project
Back
Kashmir University
• Connectivity of 40 Govt. Colleges and University Campuses.
• Establishment of Information Centre at each College.
• Automation of academic Activities
• Online Services for Students, Colleges and Departments.
• Wi-Fi Facilities installed in the Campus
Back
SKIMS (Tele medicine Project)
Telemedicine Facility has been established by
ISRO at State, District and Sub District Hospitals
covering 12 Nodes in J&K.
Sher-I-Kashmir Institute of Medical Sciences,
Soura, Srinagar.
Government hospitals at Srinagar, Jammu & Leh
District Hospitals at Doda, Kathua, Kupwara,
Poonch, Kargil, Zanskar, Uri & Tangdhar
Back
Telemedicine Project
Name of the Hospital
provided with Telemedicine
Facility
No. of Patients benefited
(till Dec 2009)
SKIMS, Soura, Srinagar 821
Govt. Medical College,
Srinagar
454
Govt. Medical College,
Jammu
295
District Hospital, Uri 62
District Hospital, Kupwara 181
District Hospital, Leh 342
District Hospital, Poonch 10
District Hospital, Tangdhar 55
Back
PwCBack
PricewaterhouseCoopers
Promote the Tourism Sector1
Generate Employment2
To bring Efficiency, Accountability & Transparency3
Promote budding entrepreneurs4
Create value5
Need for e-Tourism
Integrated Online Tourism Portal
Back
PricewaterhouseCoopers
Implementation Models
Self Owned Model Shared Service Model
• Capital Investment required
• Long maturity time
• High O&M Investment
• More manpower required
• Implementation Timeframe
“1-11/2 years”
• No Capital Investment
• Start with matured product
• Involvement of Domain expert
• Low O&M Investment
• Less manpower required
• Integration with Global Tourism
Platform
• Implementation Timeframe
“6 months”
Back
PricewaterhouseCoopers
Roles & Responsibilities
Shared Service Model
Government
• Facilitate provision of all relevant
information for the project
• Identify additional services for
inclusion in the project
• Facilitate domain address Portal
• Facilitate the branding & promotion
of the e–tourism portal
• Provision of content for the portal
• Develop mechanism for content
authentication
• Facilitation with various tourism
unions
• Backup tapes shipping &
safekeeping
• Conducting security audits,
penetration testing, performance
testing etc
Implementation Partner
• Reorganizing, adding new features to
portal
• Implementation, hosting and O&M of the
portal
• Performance tuning, maintaining
security, data backup of the portal
• sharing logs, tourism related data with
Government
• Complying to Performance based SLAs
• Integration with Foreign / National tour
operators
• 24x7x365 days helpline
• Automation of hotels, resorts & other
tourism bodies
• Providing MIS reports to the Government
Back
PricewaterhouseCoopers
Benefits
BusinessGovernment
•Promotion of Tourism
• Availability of Tourism related
data
• Future planning of
Infrastructure, promotional
activities & facilitation
• Gap Analysis
• Involvement at Global/ National
level
• Inclusion of more population in
the sector
• Automation of tourism sector
• More & better Business
• Scope of commercial
advertising
• Inclusion of small time players
• Provision to cater to Global/
National tourists on a large scale
• Better utilization of
infrastructure and better
information about off season,
costs/ discounts
Back
PricewaterhouseCoopers
Challenges
Some big operators may not be interested
Absence Back end computerization by hotels/shops/taxi association etc.
is an issue
Lack of Connectivity within the State
Unavailability of State Data Centre
Resistance by local operators/agents
Back
PricewaterhouseCoopers
Financials
Project Cost:
CAPEX : NIL
Opex : Limited ( for auditing, security testing, performance testing,
backup tapes shipping & offsite vaulting)
Revenue Generation:
Subscriptions from travel operators, hotels, taxis, Shikarawala
Associations
Advertising
Partnership with telecom operators
Transaction costs (per booking)
Back
PricewaterhouseCoopersApril 2010 Slide 72e-tourism
Back
Back
What others have done…
Back
• No decision on
use of Multi
Purpose Card.
Concept being
worked out for
education
department
• Work on CAPD
initiated through
computerization
of department.
Smart Card
option
considered.
• Have been using
smart card
driving license
since 1999.
• Work related to
Multi Purpose
Card in
conceptualizati
on Stage.
• Concept being
worked out for
CAPD
• Work related to
Multi Purpose
Card in
conceptualization
Stage.
• Smart cards
issued under
NREGA.
• Work on Multi
Purpose initiated.
• Pilot Project
being initiated in
Fatehgarh Sahib
• (Ration Card,
BPL, Electricity
Connection ,
Water
Connection,
Voter ID, Income
Tax / PAN, etc)
Smart Card Initiatives
Gujrat Karnataka Andhra Pradesh Punjab
Back
• The state
government has
initiated a pilot
smart card
project to
monitor the
distribution of
supplies under
the public
distribution
system
involving the
installation of
smart card
readers at ration
shops.
• Smart cards
have been used
by a dairy
cooperative in
Rajasthan to
improve milk
collection and
supply by
cooperative
members.
• The government
is working on
“Samajik Suvidha
Sangam” program
where in smart
cards will be
issued for a
variety of service
delivery.
Departments
covered include –
Health and Family
Welfare,
Education,
Women and Child
Development,
Social Welfare,
Food and Civil
Supplies, Labour
etc.
• At the centre,
smart cards are
increasingly
being used to
deliver wages,
pensions, rations
and even health
benefits under
flagship
programs such
as the National
Rural
Employment
Guarantee Act
(NREGA) and the
Rashtriya
Swasthiya Bima
Yojna (RSBY).
Smart Card Initiatives
Kerala Rajasthan Delhi Central Gov
Back
Mission Convergence
Enhance the visibility of social sector/welfare entitlement schemes to all targeted communities
Enhance the control/ influence of the community/ service recipient over these schemes
Strengthening Organisations /Structures (DRC/GRC-SK/GovtLine Dept) and its processes related to prompt service delivery
Incentivise and reinforce appropriate mechanisms for receiving/providing services
Development of robust IT enabled MIS system for real time monitoring and tracking.
1
2
3
4
5
Mission Convergence
Back
What we propose
Back
Entitlement holder
Enable Rural
banking services
Basic Citizen
Information
Multi-Service Card
Start with PDS
Provide Bio-metric
smart card
coupled with debit
card to citizens for
easy access to a
number of
government
services and
schemes
Back
• Start with Ration card database
• Provide individual cards also (add-on card)
• No dependence on field collection of data
• Incremental validated database
• Not Mandatory but Voluntary
• Capability to introduce new services
• Convergence of various beneficiary schemes
• Demand driven model
• Commitment from top management
• Suitable software solution
• Alignment with UID guidelines
• Efficient card distribution model
• Change management & Training
Implementation
Approach
Financial
highlights
Technology
imperative
Ownership
Critical Success Factors
Back
Ownership
DIT,
GoJ&K
• Prepare the conceptual framework
• Design the technical needs of the project
• Ensure common infrastructure created is used/leveraged by the project
• Ensure adherence to technical standards & guidelines
• Assist in PeMT provisioning and vendor selection
Food & Civil
Supplies
• Take charge of the project as “ Project Owner”
• Get the detailed DPR prepared including process changes required
• Arrange for funding of the project
• Assign a “project champion” with the department
J&K Bank
• Extend these services through “Khitmat Centers”
• Provide a “Bank Account” to each beneficiary
• Issue the debit card which is also bio-metric smart card
Back
Technology imperative
• Engage application developer. (NIC has a ready application, applicability needs to be
evaluated)
• Appoint a system integrator for commissioning and operating all IT infrastructure
(ensuring single point responsibility)
• Linkage with UID and compliance with standards laid out by the authority to be ensured
Ration Card
application &
Processing
Module
Ration Card
Generation
Module
FPS Module MIS
Application Landscape (PDS)
• Provide of handheld smart card readers / STT at each ration /scheme delivery point
• Consider SCOSTA compliance (Feasibility of 64KB V/s 128 KB needs to verified))
• Offline working enabled
• Smart Card to function as debit card
• Use of incremental backend database
Back
Implementation PlanBack
Timelines
Phase 1: Pilot - 3 months- 1 District-
Phase 2: BPL/ AAY- 6 months-
Phase 3: Others - 10 months- -
Implementation Plan
18 Month Implementation
3 Month Preparatory Phase
Phase 4 - New Service Enablement….
Health
• Mother & Child Care Card
• Free Treatment in Hospitals
• School Health scheme
Employment• Employment Exchange registration card
• Application for new jobs
Education
• Sarva Shikha Abhiyan
• Midday meal
• Merit scholarship to SC/ST student
• Vocation and Technical Scholarships
Phase 1, 2 & 3 : PDS & Integration with Debit Card (bank account)
Back
Roles & Responsibilities
Component Project Monitoring Indicators Responsibility
Project Initiation and
Resource Mobilization
Project and Program
Management
• Approved DPR
• Installed PeMT
• Project Plan with milestones
• Dept
• DIT, J&K
• PeMT
Vendor Selection
• RFP for selection of vendor
• Bid Process management
• Contract with vendor
• Agreed IT vendor work plan
• PeMT
• Dept & DIT, J&K
• Dept
• PeMT
System Study and Design of
Proposed System
• Enhanced Functional specifications
• Business Requirements Specifications
and Software Requirement Specifications
• NIC / Application
Vendor
• NIC / Application
Vendor
Development and
Implementation of Application
• Development Plan
• User Testing Plan
• Final Application for rollout
• Operating Manual
• NIC / Application
Vendor
Back
Roles & Responsibilities cont…
Component Project Monitoring Indicators Responsibility
Hardware Procurement and
Site Preparation
• Hardware Sizing
• Hardware Specifications
• Networked Site
Vendor
Biometric Collection
• Biometrics Collection Plan
• Collected and verified Biometrics
• Authentication of Data
Vendor
Dept
Data Standardization • Data Standardization Schedule Vendor
Training and Change
Management
• Training Material and Schedule Vendor
Ongoing Projects • Periodic status update meetings PeMT
Back
Data Collection and Verification
Verification ProcessesData gathering Processes
• Data Input
• Scan Documents
• Biometric Input
• Data Verification
• Issuance of ration/ Add on card
• Each registration center has to have a government official assigned for “Verification “process
• Decouple the data gathering process and verification process
Key Considerations
• CSC could be used for out sourced processes
• Verification Centers could be created (for in house process)
• Number of verification centers would depend upon the population to be served
• For large population segment a verification center could be collocated within the CSC
• Minimum details to be captured needs to be finalized
• Minimum verification documents required needs to be finalized
Outsourced Process In house Process
Back
Slide 88
Back
Back
It has taken MP 3 + years of effort to plan and create the
e-district pilot.
With this arrangement JK can start rolling out similar
services within 2-3 months
2-3 services selected for Pilot
Several meetings have been held with officials of MP
Pilot successful
MP e District Benefits for J&K
Back
Service Delivery Centers
MP Online
FRONT END
Information
Form
Availability
Application
Receipt Payment
Delivery /
Collection
Status
Verification
Rejection
Approval
Monitoring
Work flow
Citizen Centric Components
Department centric Components
Overall
Components
Improved
Process Flow
(To-Be
Processes)
Improved
Process Flow
(To-Be
Processes)
Improved
Process Flow
(To-Be
Processes)
Core
Administration
and Decision
Making
Data
Repository
Govt. Rules,
Laws, Acts,
Orders etc.
Core / Back end
Internet
Khidmat
Centres
BPR Framework – Component Based
Back
Khidmat Centre G2C Service Architecture
Access Points
Common Service
Centres/JSSK
Front end
· Public Grievance Redressal –
RTI services
· Electricity Bills Payment
· Issue of Certificates
· Social Welfare services such as Old age
pension
· Revenue Court
· Government dues and recovery –
Revenue recovery
· Ration card related services
· Monitoring of the schemes
Middleware
Health
Registration
Police
Agriculture
Transport
Rural
Development
Land
Records
Other Department Applications
Back-end Digitization and delivery
E-District
Application
Citizens
Online
SWAN
Internet
Go
ve
rnm
en
t Ga
tew
ay
State Data
Center
MP
Serve
r
Khidmat Centre
•Issuance of New Ration Card
• Addition / deletion /
modification in Ration Card
• Application for SSRB
• Issuance of New Ration Card
• Addition / deletion /
modification in Ration Card
• Application for SSRB
SWAN not
operation
al
presently
In phase I, only
delivery of
identified services
shall be taken up .
In phase II, formal
contracting and
remaining 42
services can be
rolled -out
Khidmat Centre G2C Service Architecture
Back
Collaboration Project Boundaries
Software application for identified services should be validated by
process owners
Digital signature / biometric not to be used in the phase I
Training (orientation, computer & application) for officials and
Khidmat Centre operators
Khidmat Centres should be operational
Connectivity for Government offices & Khidmat Centres
Power backup for Government offices & Khidmat Centres
Availability of computers, printers and scanners at participating
Government offices
Collaborative Project Boundaries
Application Challenges
Capacity Building Challenges
Infrastructure Challenges
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Financial RequirementPROJECT PLAN Financial Heads
Back
Back to previous
Back
Block HQs
State HQ
District HQs1 N
SWAN Tiered Connectivity
1 N
Remote Offices1 N
Path Initial Upgradeable
SHQ to DHQ 8 Mbps Upto 10 Mbps or more after 3
years.
DHQ to BHQ 4 Mbps Upto 8 Mbps or more after 3
years.
BHQ to remote office 2 Mbps 4 Mbps
State Wide Area Network
JKSWAN will consist of 174 POPS
1 State HQR,
21 District,
152 Blocks/Tehsils)
Consultants: STPI
Status: State has adopted PPP model
DIT, GoI approved the Revised DPR (15th June 2010)
Consultant to prepare RFP by July 2010
DIT, GOI approval for RFP by August 2010
Bid Process completion by October 2010
Go-Live for SWAN by July 2011 for (106 +21)feasible POPs
Full completion by March 2012
State Data Centre
Central repository primarily for G2G, G2C and G2B services
AAA : Rs. 37.05 crores CAPEX and OPEX Costs ( Rs. 10.09 Crores: DIT’s share Rs 26.96 Crores : State share (ACA’s)).
Consulting Agency : M/s Wipro
Status:
RFP has approved by DIT
RFP floated
The SDC is likely to be functional by March 2011
Common Service Centres (CSC)
Delivery of Services to Citizens at their door steps.
AAA: Rs. 39.92 Crores
1109 CSCs are being set up for 6652 census villages.
J&K Bank is the implementing agency (SCA)
Status
333 are functional & 180 additional CSC’s being rolled out by Dec 2010
Infrastructure
2 Laptops, printers, scanners, webcam
Genset, invertors & furniture
