STATE OF GEORGIA LINDSEY M. BENDER and : … OF GEORGIA LINDSEY M. BENDER ... because it was a...
Transcript of STATE OF GEORGIA LINDSEY M. BENDER and : … OF GEORGIA LINDSEY M. BENDER ... because it was a...
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IN THE SUPERIOR COURT OF COWETA COUNTY
STATE OF GEORGIA
LINDSEY M. BENDER and :
CORY N. BENDER, :
:
Plaintiffs, :
:
vs : CIVIL ACTION FILE NO:
:
SOUTHTOWNE MOTORS OF NEWNAN : 12-V-1440
II, INC and ALLY FINANCIAL, INC. :
:
Defendants. :
PLAINTIFF’S RESPONSE TO DEFENDANT’S MOTION FOR
SUMMARY JUDGMENT
Come now plaintiffs and file their response to Motion for Summary Judgment, and show
the court as follows:
In their response, plaintiffs rely upon the Deposition Testimony of Both Corey and
Lindsey Bender and on the Deposition of Charlie Simmons, all of which have been filed.
Plaintiffs further rely upon the certified business records of Manheim Inc. and ISG which have
been previously filed with this Court. Plaintiffs also rely upon the attached Affidavits of Eppes,
Leiva, Edel and Negaty and the attached Exhibits.
BRIEF STATEMENT OF THE CASE
Defendant’s Motion ignores the most important fact and law in this case: Plaintiffs were
the first consumer purchasers of this vehicle after it was repurchased by Hyundai under the
Texas Lemon Law and the manufacturer repurchase was not properly disclosed to the plaintiffs
PRIOR to the purchase as affirmatively required by BOTH the Texas1 and Georgia
2 lemon laws.
1 Texas Occupations Code Subchapter M Sec. 2301.610. DISCLOSURE
STATEMENT.
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This court should focus on defendant’s failure to disclose as mandated by law rather than
plaintiff’s alleged lack of reasonable reliance as claimed by Defendant. Defendant Southtowne
failed to inform plaintiffs of the mandatory 12 month 12,000 mile warranty applicable to the car
because it was a manufacturer buyback as required by both Texas3 and Georgia
4 law. Further,
the Defendant did not disclose the brand on the title in violation of the Federal Odometer Act 49
U.S.C. § 32705(a) (2000); 49 C.F.R. § 580.5 (2000) and OCGA §11-2-312.
Plaintiffs Lindsey M. Bender and Cory N. Bender bought this used 2010 Hyundai
Genesis from Defendant Southtowne Motors of Newnan II, Inc. (“Defendant”) on January 15,
2012. At the time of sale, Defendant knew that the vehicle was a lemon buyback vehicle, but it
failed to inform the Plaintiffs-the first consumer purchasers of the vehicle after manufacturer buy
back5- that it was a manufacturer buyback or that it had a branded title before their purchase. C.
Bender Depo, Page 10, lines 18-23; L Bender Depo Page 19, line 19; L. Bender page 27, lines 9-
25; L Bender Depo page 55, line 10; Simmons Depo, page 29, line 7; Simmons Depo page 30,
line 14; Simmons Depo page 32, line 9. Defendant violated not only the “Lemon” laws of Texas
and Georgia in the sale of the vehicle without prior disclosure of the manufacturer repurchase
history, but also the Hyundai resale rules designed to insure that consumers are told of the
history prior to sale.
The Texas Lemon law requires the title to be branded and a “hanger” to be posted in the
car identifying it as a lemon. Texas Administrative Code Title 43 §215.210(4) provides: “In
2 OCGA § 10-1-790.
3 Texas Adm. Code §215.210(4).
4 OCGA § 10-1-790(a)(2).
5 This fact alone differentiates this case from the Walker case primarily relied upon by
Defendant.
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addition, the manufacturer, converter, or distributor reacquiring the vehicle shall affix a
disclosure label provided by or approved by the department on an approved location in or on the
vehicle. Both the disclosure statement and the disclosure label shall accompany the vehicle
through the first retail purchase.”
Texas law requires that this hanger be placed on the vehicle windshield or rear view mirror.
ISG Documents pages 00031 and 00032. 6 This disclosure form required by Texas law was not
on the car as admitted by Simmons and as testified by the Benders.
The Georgia lemon law requires that notice be given on a prescribed form. Ga. Rules and
Reg. §122-23-.01. Ga. Rules and Reg. § 122-23-.02.(1)(a) prescribes:
At the time of each transfer of the reacquired vehicle, the transferor shall provide the
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transferee the form required by Rule 122-23.01.
(b) The ultimate consumer must be provided the opportunity to read the form in its
entirety before purchasing or leasing the reacquired vehicle.
The Georgia Notice on Non Conformity form was not submitted to the Bender’s prior to
purchase as required by this law and when it was later submitted only to Mr. Bender, it was
submitted and explained as a form needed for financing only. The Regulations require that the
form be given to the consumer at the time of sale. “The original of the form shall be provided to
the ultimate consumer.” Ga. Rules and Reg. §122-23-.02. (c).
The Hyundai resale rules of auction require:
Simmons signed this acknowledgment. ISG Letter to Dealer dated December 9, 2011, ISG Docs
page 0002. These rules were not complied with.
The dealer’s agreement with Ally Financial requires that cars which have been
manufacturer buybacks or which have branded lemon titles are NOT to be financed. Specifically,
Section 6 of the Ally Retail Plan agreement governing the retail instalment sales contracts
6 Texas Administrative Code Rule 215.210(4)
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between Ally and Southtowne provides:
So the dealer’s conduct not only defrauded the Benders but also Ally. See attached Exhibit E
Ally Master Dealer Agreement.
The affidavit of Eppes attached hereto as Exhibit A explains how unscrupulous dealers
use title delays and withholding information to sell lemon buy back cars at a significant profit.
The Walker case cited by Defendant is inapposite because in Walker, the plaintiff was
not the first purchaser after the manufacturer buy back and the case did not involve the
affirmative obligations cited above. In Walker, Southtowne claimed it did not know the car had
a branded title. Here, Southtowne was affirmatively informed that the car did have a branded
title and the salesman did affirmatively misrepresent the history of the car.
Other purchasers have similar complaints to those of plaintiffs. See Affidavit of Jason
Leiva (Exhibit B), Affidavit of Matthew Edel (Exhibit C), Affidavit of Altai Negaty (Exhibit D)
and attached.
STATEMENT OF FACTS
The vehicle was sold to Southtowne at a Manhiem auction in Illinois on January 10,
2012. This was a closed auction for Hyundai dealers only at which manufacturer buyback
vehicles were sold. Manheim Documents page 0006. At the time of this sale, the car had a
Texas manufacturer’s buyback title.
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Auction Invoice, Manhiem Documents 0001. This auction invoice shows that the lemon branded
title is present. The Rules for the Auction require the dealer to disclose to the consumer the
repurchase history of the vehicle:
Manhiem Documents 0012.
Southtowne manager Simmons testified:
Q And does Manheim announce any rules about how you
must disclose to your subsequent purchasers, retail purchasers
of the car, that it was a manufacture buyback?
A You have to have the disclosure form signed.
Q Which disclosure form?
A The one on the car, which would be that one -- this
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one (indicating)7. And then you would get a state specific one
from -- after the car's purchased.
Q So, Hyundai gives you a state specific form after
you purchase the car?
A There's a company called I-S-G that handles the
buybacks for Hyundai. And once you purchase the cars, they
will forward to you, your state specific disclosure.
Q Do they send you the state specific disclosure for
the state where the car was repurchased?
A No, sir.
Simmons Depo, page 18. The Texas title carries the manufacturer buyback brand.
ISG Documents page 33. The Manhiem auction documents establish the title eas present at th
auction at time of sale. The records also show the title was shipped to the dealer on January 13,
2012. Manhiem Documents pages 5-7. The Texas Lemon Law Hanger together with the Texas
7 Mr. Simmons was referring here to the Illinois disclosure form and NOT the Georgia or
Texas form nor the Texas “hanger”. Simmons Depo. Page 19, line 11. The Georgia and Illinois
forms are materially different.
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branded title were included in the auction documents at the Illinois auction:
ISG Documents page 29. The Hanger (pasted above) was not presented to the plaintiffs nor was
it on the car. L Bender page 27, line 17. The Texas Lemon Law Disclosure form was never
presented to plaintiff. ISG Documents page 35.
Plaintiff’s visited Southtowne on January 15, 2012. They were shown the subject
Genesis by salesman Buck Brown. Lindsey Bender testified:
That he could do a super deal; it's a
·7·lease turn-in; due to the economy that was happening
·8· ·at that present time; it's probably some woman who
·9· ·couldn't pay her car note, turns in her keys and
10· ·that's how it ends up being a used vehicle and we
11· were going to be very, very lucky because this is a
12· ·once in a lifetime.
L Bender page 25
Q.· · Okay.· At any time did Buck tell you that
10· ·it was a manufacturer buy-back vehicle?
11· · · · A.· · No, sir.
12· · · · Q.· · Did he ever tell your husband that?
13· · · · A.· · No, sir.
14· · · · Q.· · Did anyone else at the dealership, any
15· employee or anyone else at the dealership, tell you
16· ·that it was a manufacturer buy-back vehicle?
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17· · · · A.· · No, sir.
18· · · · Q.· · When you looked at this vehicle, were
19· there any documents or papers either affixed to the
20· ·windshield, inside the vehicle that you recall?
21· · · · A.· · No, sir.8
22· · · · Q.· · So you don't remember anything being
23· ·attached or stuck to the windshield?
24· · · ·A.· · I am positive there was nothing attached
25· ·or stuck to the windshield.
L Bender page 27. No Carfax was shown to the plaintiffs.
16· · · · Q.· · What was Buck's answer to that request?
17· · · ·A.· · Oh.· Buck's answer to that request was I
18· just saw it, it's clean, it's fine, I'll get you
one.
19· · · · Q.· · Was one ever provided to you?
20· · · · A.· · No, sir.
L Bender Depo page 34.
Plaintiffs were shown an Illinois Disclosure Form signed January 15, 2012. L Bender page 39.
Plaintiffs were told the form related to the car being a lease turn in.
15· · · · A.· · He said this is what Buck talked to you
16· ·about, the lease -- and we said the lease turn-in.
L Bender page 42
24· · · · · · · I believe I quote Buck in saying it's a
25··lease turn-in.· We asked how can he get in this car YVer1f
·1· ·when the sticker on this car is so high.· He said,
·2·well, this is a lease turn-in, people do this all
the
·3·time, they make up issues on the vehicle and they'll
·4· ·turn the vehicle back in to the dealer.
·5· · · Q.· · Okay.· Had you ever had any business with
·6· ·Buck before this purchase?
·7· · · · A.· · No, sir.
8 This is in direct contradiction to Simmons testimony at page 19, line 14 and page 27,
line 10 that the form was on the car.
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·8· · · · Q.· · Did Buck at any time tell you that the
·9· ·vehicle was a manufacturer buy-back?
10· · · · A.· · No, he did not.
11· · · Q.· · Okay.· Did anyone at SouthTowne ever tell
12·you on the day you purchased the vehicle that it was
13· ·a manufacturer buy-back?
14· · · · A.· · No, they did not.
15· · · Q.· · Did Buck or anyone at the dealership ever
16· ·tell you that the vehicle had a branded title?
17· · · · A.· · No, sir.
C Bender page 17 and 18.
The plaintiffs were NOT shown the Georgia Lemon Law Notice of Resale form at any
time prior to the sale. Simmons acknowledges that the dealer did not even receive the form from
ISG until after the sale to the Benders. Simmons depo page page 32, line 9.9 The plaintiffs first
saw the Georgia Lemon Law Notice Resale disclosure form near the end of summer 2012.
15· · Q.· · When is the first time you've seen Exhibit
16· ·No. 4?
17· · A.· · The fall of 2012, August, end of August,
18· beginning of September, upon my entry to SouthTowne
19· ·about my concerns and confusion.
L Bender page 44. This Georgia Resale Notice of Nonconfomity form was never signed by Ms.
Bender and it was signed by Mr. Bender a week or more after the actual purchase of the Genesis.
L Bender page 45-46. Buck Bush called Ms. Bender and told her they needed the Benders to
return and sign a loan document. L Bender page 46.
Simmons testified as follows:
Q Alright. I notice in your deal file there's no
Texas manufacturer's notice of buyback form, is that correct?
9 Simmons goes on to claim that a “lady” at the state told him they understand the forms
are sometimes signed after the sale. Simmons Deposition page 33. The Governor’s Office of
Consumer Protection’s position is that all sellers must comply with the lemon law statute. See
Attached Exhibit G.
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A Yes, sir.
Q And there's no Texas form that would be required to
be affixed to the rear view mirror of the vehicle?
A No, I'm not sure.
Q Have you looked through the deal file? Did you find
one?
A I did not see one, no, sir.
Q Do you acknowledge, sir, that the Georgia form was
not signed until after the purchase?
A Yes, sir.
Q Is there a reason why it was not signed at the day
of the purchase?
A It was forwarded to us after.
Q By I-S-G?
A Yes, sir.
Q So the Georgia form wasn't part of the package that
you received from Manheim?
A No, sir.
Simmons Depo page 28-29. The Georgia Resale form was not presented to plaintiffs until well
after the sale. It was not shipped to the dealer by ISG until January 20, 2012. The form was
improperly and illegally back dated to the date that the plaintiff’s purchased this vehicle. ISG
Documents pages 7-8. The form is produced below:
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This form was not signed by the manufacturer until January 20, 2012. This form was Fedexed to
the dealer by Hyundai on January 20, 2012. ISG Documents 0007. The Benders were never
provided with the warranty document required by Texas and Georgia law. ISG Documents page
9. The Georgia and Texas (ISG Documents 0005) lemon law disclosure forms are materially
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different from the Illinois form which defendant provided to plaintiff. The Georgia and Texas
forms both refer to the lemon law prominently on the page. The Illinois form does not. ISG
Documents pages 0001, 0003, 0005.
The affidavit of Bob Eppes atatched hereto as Exhibit A explains in detail how the lemon
laundering process may be adminsitered by unscrupulous dealer. He testifies:
Background Information on Deceptive Sales Practices of Certain Dealers Failing to
Disclose Manufacturer or Lemon Buybacks
30. Some unscrupulous dealers seek out Manufacturer or Lemon Buyback vehicles as they
can gain excessive and unfair profits by purchasing “lemon buybacks” at auctions at
significantly lower prices than like make, model mileage and equipment vehicles without
defects and selling the defective or non-conforming vehicle without required disclosure.
Often the deceptive dealer will intentionally purchase non-conforming vehicles out of state
relying upon titling loopholes or improper transfer of documents thus enabling the dealer to
not disclose the material facts of the vehicle.
31. Once purchased at auction by an unscrupulous dealer, it is common for the dealer to offer
the vehicle for sale and intentionally fail to disclose the vehicle’s past ownership history, its
defects and/or repairs and its “branded” title. The dealer will intentionally fail to tell the
purchaser the ramifications of having a vehicle with a “branded” title.
32. It is common for deceptive dealers to fail to inform prospective buyers that the vehicle’s
price is likely inflated; that the vehicle information to be submitted to the prospective
buyer’s financial lending institution at the onset of applying for a financing will be false and
misleading thus causing the lending institution to accept a contract that they would not
normally fund and often causing the contract to be under collateralized.
33. It is common for deceptive dealers to fail to inform financial institutions in the
application process for funding should the vehicle be repossessed and sold, the vehicle’s
sale price will likely be considerably less than a vehicle without a “branded” title, thus
causing additional financial harm to the vehicle’s owner and possibly to the financial
institution.
34. It is common for deceptive dealers to fail to inform prospective buyers that many third
party service contract providers may not provide coverage for Manufacturer or Lemon
Buyback vehicles.
35. It is common for deceptive dealers to fail to inform service contract administrators that
the vehicle is a “Manufacturer or Lemon Buyback, thus failing to disclose material facts that
may cause the provider to decline or void the contract.
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36. It is common for dishonest dealers to not have the purchaser sign the “branded” title,
instead have the buyer sign a “secured power of attorney form” which allows the dealership
to sign the title and odometer disclosure on the owner’s behalf and keeps the buyer from
viewing the “branded” title. The owner may not view the “branded” title until the vehicle is
paid off, sold or retitled.
37. Deceptive dealerships often deceptively compartmentalize and restrict access to titles and
related detrimental information from sales personnel. In some instances, dealerships will
deceptively tell their sales personnel the vehicles come from a variety of sources such as
special trade-ins, wholesalers, auctions, lease companies or fleet operations and represent
the vehicle have no serious defects.
38. It is common to find dealership titling personnel as participants in the processing of
fraudulent sales of Manufacturer or Lemon Buybacks. Dealer title clerks routinely view the
branded titles and reassign and transfer the titles. They are often the custodian of record and
typically know the place of purchase, price, method of payment, title brand, title arrival,
POA forms used, sale price and documents retention practices.
39. It is common to find sales personnel are participants in the deceptiveness of not
disclosing the defects and branded title to prospective buyers. Often special codes are often
used on inventory tags, inventory files and service records and sales documents to identify
to the dealership the vehicle is a “lemon buyback”. Often the sales personnel often knows
the source of the vehicle and its related defects and is rewarded with high commissions or
with perks for the sale of the unit due to the high profit margin accomplished by not
disclosing the true facts.
Affidavit of Robert Eppes.
Defendant purchased the subject Genesis for $18,185.00. Manhiem Documents page 1.
Defendant sold this vehicle to plaintiffs for $34,995.00. This is a huge profit for a used vehicle
sale. Carmax offered plaintiffs $11,000.00 for the car on September 5, 2012. See attached
Exhibit F. C Bender Depo, page 46 line 10. Robert Eppes, an immensley qualified expert
formerly employed by United States Department of Transportation, National Highway Traffic
Safety Administration - Odometer Fraud Unit located in Kansas City, Missouri and a certified
vehicle appraiser opines:
50. In this case, the vehicle was purchased on 12/21/2011 by Southtowne Motors of Newnan
II Inc., Newnan, GA for $18,000. On or about January 15, 2012, the vehicle was purchased
by the Benders for $34,995. This is an extremely high mark-up when one considers typical
vehicles of this class are typically marked up $3-5K depending on condition.
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51. Based upon my education, training and experience as an appraiser and a former federal
investigator specializing in automotive industry related cases, it is my opinion that on
01/15/2012, a like kind make, model, mileage and equipped vehicle, without defects or non-
conformities of warranty, without a “branded title, in clean condition, had a Fair Market
Retail Value of $34,995.
52. Based upon my education, training and experience as an appraiser, and my prior law
enforcement experience in purchase and sale of motor vehicles, it is my opinion that on
01/15/2012, the fair market retail value of the subject vehicle with branded “Manufacturer
or Lemon Buyback” title and all material facts disclosed had a Fair Market Retail Value of
$21,950.
Affidavit of Robert Eppes attached Hereto as Exhibit A. Clearly the value of the vehicle is
substantially diminished/impaired as a result of the manufacturer buyback/lemon history.
ARGUMENT AND CITATION OF AUTHORITY
LEGAL STANDARD FOR SUMMARY JUDGMENT:
Summary judgment is proper only when no issue of material fact exists and the moving
party is entitled to judgment as a matter of law. Preferred Real Estate Equities v. Housing
Systems, 248 Ga. App. 745, 548 S.E.2d 646 (2001). Further, when ruling on a motion for
summary judgment, a court must give the opposing party the benefit of all reasonable doubt, and
the evidence and all inferences and conclusions therefrom must be construed most favorably
toward the party opposing the motion. Moore v. Goldome Credit Corp., 187 Ga. App. 594, 595-
596, 370 S.E.2d 843 (1988). On motions for summary judgment, however, courts cannot resolve
the facts or reconcile the issues. Fletcher v. Amax, Inc., 160 Ga. App. 692, 695, 288 S.E.2d 49
(1981). Courts throughout the country have repeatedly recognized that summary judgment is a
harsh remedy that should be granted only when a moving party has established its right to
judgment with such clarity as not to give rise to controversy. See e.g., New England Mutual Life
Insurance Co. v. Null, 554 F.2d 896, 901 (8th
Cir. 1977). As will be shown below,
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Defendant has not even come close to meeting its burden so as to prevail on its Motion for
Summary Judgment.
I. THE SALE WAS MADE IN VIOLATION OF THE GEORGIA LEMON LAW
AND THE TEXAS LEMON LAW
The Georgia Lemon Law, OCGA 10-1-790 provides:
(a) No manufacturer, its authorized agent, new motor vehicle dealer, or other
transferor shall knowingly resell, either at wholesale or retail, lease, transfer a title, or
otherwise transfer a reacquired vehicle, including a vehicle reacquired under a similar
statute of any other state, unless the vehicle is being sold for scrap and the manufacturer
has notified the administrator of the proposed sale or:
(1) The fact of the reacquisition and nature of any alleged nonconformity are
clearly and conspicuously disclosed in writing to the prospective transferee, lessee, or
buyer; and
(2) The manufacturer warrants to correct such nonconformity for a term of one year or
12,000 miles, whichever occurs first.
A knowing violation of this subsection shall constitute an unfair or deceptive act or
practice in the conduct of consumer transactions under Part 2 of Article 15 of Chapter 1 of
Title 10 and will subject the violator to an action by a consumer under Code Section 10-1-
399.
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GA. COMP. R. & REGS. §122-23-.02. Return, Transfer and Resale of a Reacquired Vehicle
provides:
(1) A reacquired vehicle shall not be transferred, leased, or sold, either at wholesale or
retail, unless the following conditions are met:
(a) At the time of each transfer of the reacquired vehicle, the transferor shall provide
the transferee the form required by Rule 122-23.01.
(b) The ultimate consumer must be provided the opportunity to read the form in its
entirety before purchasing or leasing the reacquired vehicle.
(c) Both the transferor of the reacquired vehicle and the ultimate consumer must sign
the form at the time of the sale or lease to the ultimate consumer. The original of the
form shall be provided to the ultimate consumer. The transferor of the reacquired
vehicle must send a copy of the completed and dated form to the Administrator within
thirty (30) days from the date of the sale or lease.
(2) The manufacturer shall activate the warranty required pursuant to O.C.G.A. § 10-1-
790(a)(2) at the time of the sale or lease of the reacquired vehicle to the ultimate consumer.
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The manufacturer shall also notify the Administrator that the warranty has been activated
within ninety (90) days of the sale or lease.
Authority O.C.G.A. §§ 10-1-790 and 10-1-795
The Texas Lemon Law Tex. Occ. Code Ann. §2301.61010
provides:
Sec. 2301.610. DISCLOSURE STATEMENT. (a) A manufacturer, distributor, or
converter that has been ordered to repurchase or replace a vehicle shall, through its
franchised dealer, issue a disclosure statement stating that the vehicle was
repurchased or replaced by the manufacturer, distributor, or converter under this
subchapter. The statement must accompany the vehicle through the first retail
purchase following the issuance of the statement and must include the toll-free
telephone number described by Subsection (d) that will enable the purchaser to
obtain information about the condition or defect that was the basis of the order for
repurchase or replacement.
(b) The manufacturer, distributor, or converter must restore the cause of the
repurchase or replacement to factory specifications and issue a new 12-month,
12,000-mile warranty on the vehicle.
Texas Administrative Code Rule 43 § 215.210(4) provides:
If a manufacturer, converter, or distributor replaces or repurchases a vehicle
pursuant to an order issued by the final order authority, reacquires a vehicle to
settle a complaint filed under Occupations Code, Chapter 2301, Subchapter M or
Occupations Code, §2301.204, or brings a vehicle into the state of Texas which has
been reacquired to resolve a warranty claim in another jurisdiction, the manufacturer,
converter, or distributor shall, prior to resale of such vehicle, re-title the vehicle in
Texas and issue a disclosure statement on a form provided by or approved by the
department. In addition, the manufacturer, converter, or distributor reacquiring the
vehicle shall affix a disclosure label provided by or approved by the department on
an approved location in or on the vehicle. Both the disclosure statement and the
disclosure label shall accompany the vehicle through the first retail purchase.
No person or entity holding a license or general distinguishing number issued by the
department under Occupations Code, Chapter 2301 or Transportation Code, Chapter
503 shall remove or cause the removal of the disclosure label until delivery of the
vehicle to the first retail purchaser… Any manufacturer, converter, or distributor or
holder of a general distinguishing number who violates this section is liable for a
civil penalty or other sanctions prescribed by the Occupations Code. In addition, the
manufacturer, converter, or distributor must repair the defect or condition in the
vehicle that resulted in the vehicle being reacquired and issue, at a minimum, a basic
warranty (12 months/12,000 mile, whichever comes first), except for non-original
equipment manufacturer items or accessories, which warranty shall be provided to
10
http://www.statutes.legis.state.tx.us/Docs/OC/htm/OC.2301.htm#2301.601
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the first retail purchaser of the vehicle.11
Neither the Georgia Lemon Law nor the Texas Lemon Law were complied with in this
case. The required Georgia form was not presented to the consumer plaintiff Bender’s at the
time of sale of the car. Southtowne Response to Plaintiffs’ Interrogatories Number 17. The
required Georgia form was not signed by plaintiff consumer Lindsey Bender. The form was not
provided to the Benders at closing. The Texas Resale Form was ever presented to the plaintiffs
and the Texas Hanger Form was not present on the car. Plaintiffs were never informed about the
warranty available with the reacquired vehicle because the defendant Southtowne did not want
them to know it was a lemon vehicle. L Bender, page 77, line 4. See National Consumer Law
Center, Automobile Fraud (4th
ed. 2011, §7.6.1)(“In order to hide the car’s history, the selling
dealer may conceal the existence of this warranty.”)
As stated by the Georgia Lemon Law, the failure to comply with the lemon law with
respect to the resale of a repurchased motor vehicle is a violation of the Georgia Fair Business
Practices Act.12
11
http://info.sos.state.tx.us/pls/pub/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=
&p_tloc=&p_ploc=&pg=1&p_tac=&ti=43&pt=10&ch=215&rl=210
12
This is also arguably a violation of O.C.G.A. § 43-47-10 which prohibits used car
dealers from:
(B) Willful and intentional failure to comply with any provisions of this chapter or an
lawful rule or regulation issued by the board under this chapter;
(C ) Making any substantial misrepresentation;
(D) Making any false promises of a character likely to influence, persuade,
or influence; (E) Pursuing a continued and flagrant course of misrepresentation or the making of false promises through agents, salespersons, advertising, or otherwise; (H) Fraud or fraudulent practice, unfair and deceptive acts or practices,
misleading act or practices, or untrustworthiness or incompetency to act as a
licensee, including, but not limited to, the failure to provide the appropriate
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O.C.G.A. § 10-1-390 et seq contains Georgia’s Fair Business Practices Act. Unfair or
deceptive acts or practices in the conduct of consumer transactions and consumer acts or
practices in trade or commerce are declared unlawful. The purpose of Fair Business Practices
Act is to protect consumers and legitimate business enterprises from unfair an' deceptive
practices in the conduct of any trade or commerce in part or in this State. It is the intent of the
General Assembly of Georgia that such practices be stopped swiftly and that this statute be
liberally construed and applied to promote the purposes and policies. O.C.G.A.§ 10-1-
391(a).(emphasis added) A consumer transaction means the sale, purchase, lease or rental of
goods services, or property, real or person, primarily for personal family or household purposes
Consumer acts and practices means acts or practices intended to encourage consumer
transactions. O.C.G.A.§ 10-1-392(a)(2), O.C.G.A.§ 10-1-392(a)(3). Any person who suffers
injury or damages as a result of a consumer acts or practices in violation of this part may bring
action against the person or persons engaged in such unlawful consume acts or practices to
recover his general and exemplary damages sustained in the consequence thereof. A violation of
the act requires no knowledge of the deception or intent to deceive b the defendant. Crown Ford
v. Crawford, 221 Ga. App. 881 (1996); O.C.G.A. § 10-1399.
It is deceptive to say half the truth and omit the rest, to omit qualifying information
odometer disclosure forms required by law or knowingly selling or offering for
sale any used car on which the odometer has been tampered with to reflect lower
than the actual mileage the car has been driven;
(I) the intentional use of any false, fraudulent, or forged statement or document or the use
of any fraudulent, deceitful, dishonest, or immoral practice in connection with any of the
licensing requirements as provided for in this chapter;
(L) The performance of any dishonorable or unethical conduct likely to deceive, defraud,
mislead, unfairly treat, or harm the public;
Any person damaged as a result of a violation of these provisions by a used car dealer may bring
an action for damages to recover damages and punitive damages.
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necessary to prevent the statement from creating a misleading impression or to remain silent if
under the circumstances there is a false implied representation. Criteria for determining
unfairness are whether there is substantial consumer injury, not outweighed by the benefits to
competition, and where the consumer could not reasonably have avoided the practice. A pure
omission of information is unfair if the consumer benefit from disclosure of information
outweigh disclosure costs. See N.C.L.C. Autofraud, Sheldon, § 4.2.14.3. O.C.G.A. §10-1-393.
This broad definition recognizes that deception "is infinite in variety. The fertility of man's
invention in devising new schemes of fraud is so great' and unfair business practices acts allow
proscription of new forms of deception. National Consumer Law Center, Unfair and Deceptive
Acts and Practices (7th
Ed. 2008).
The FBPA proscribes practices that "caus[e] actual confusion or actual misunderstanding
as to the source, sponsorship, approval, or certification of goods or services," O.C.G.A. § 10-
1393 (b) (A). "To prevail on a private claim under the [Act]," a plaintiff must establish three
elements "violation of the Act, causation, and injury." Campbell v. Beak, 256 Ga. App. at 497-
498. Furthermore, "[a]t least 30 days prior to the filing of any such action, a written demand or
relief, identifying the claimant and reasonably describing the unfair or deceptive act or practice
relied upon and the injury suffered, shall be delivered to any prospective respondent." O.C.G.A.
§ 10-1-399 (b). Johnson v. Gapvt Motors, 292 Ga. App. 79 (2008); Neal Pope, Inc. v.
Garlington, 245 Ga. App. 49 (2000)(summary judgment granted to Plaintiff on FBPA claims for
violation of O.C.G.A. §40-1-5.13
13
William Rothschild, A Guide to Georgia’s Fair Business Practices Act of 1975, 10 Ga.
L, Rev. 917, 918 (1976) (“The FBPA’s prohibition against “unfair and deceptive acts or
practices”... represents an expansion of consumer protection beyond that provided by state law
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It is clear in this case that defendant failed to make statutorily required disclosures. It is
further clear that defendant failed to make required disclosures and made representations that the
car had specific existing qualities or conditions which the car did not have and which the
defendants knew to be false. O.C.G.A. § 10-1-393(b)(7).
Per Se Violation of Fair Business Practices Act
The Lemon Law specifically states that a failure to comply with the statute is a Fair
Business Practices Act violation. OCGA § 10-1-790. Where the underlying consumer protection
statute explicitly states that a violation is deemed to be an unfair trade practice this results in a
per se violation. See, e.g., McClelland v. Hyundai Motor Company America, 851 F. Supp. 680
(E.D. Pa. 1994) (Pennsylvania’s Lemon Law explicitly states that a violation of it is a UTPCPL
violation). The per se cases are significant because many, if not all, of the claims arising under the
primary, substantive statutes do not contain common law elements such as reliance and scienter.
Instead, many impose affirmative disclosure duties on sellers, the violation of which constitute a per
se violation of the FBPA. Engrafting additional elements for a private claim onto these statutes
would, for all practical purposes, obliterate the ability to enforce the substantive statutes and result
in either increased regulation of the subject industries, wide-ranging regulatory oversight, or
numerous and redundant private rights of action under each of the substantive statutes.
Accordingly, the FBPA should not be interpreted to codify the reliance elements of common law
fraud where there is a per se violation.
Reliance is a Fact Question
This is not a case of simple misrepresentation. This is a case of breach of an affirmative
legal obligation to disclose. Therefore reliance issues are not applicable. Here, justifiable
prior to the Act.”)
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reliance may be that the consumer relied on the dealer’s failure to disclose what he was legally
obligated to disclose. Basic, Inc. v. Levinson, 485 U.S. 224 (1988) (“There is, however, more
than one way to prove a causal connection. Indeed, we have previously dispensed with a
requirement of positive proof of reliance where a positive duty of disclosure had been breached,
concluding that the necessary nexus between the plaintiff’s injury and the defendant’s wrongful
conduct had been established.”). Stated another way, causation may be demonstrated by
presuming reliance upon the other party to disclose the allegedly concealed facts. 37 Am. Jur.3d,
Fraud and Deceit § 228 (1964). This mode of proof has long been judicially recognized under
the common law, which provides an “assumption of reliance” where the omitted facts are
material or are required to be disclosed by statute, regulation or the circumstances of the
transaction. See Adams v. Little Missouri Minerals, 143 N.W.2d 659, 683 (N.D. 1966) (“As the
facts suppressed in the instant case were material, inducement and reliance are inferred from the
circumstances.”).
Nevertheless, Defendant claims that the Benders were not entitled to rely on their
statements about the quality or condition of the car. The Georgia and Texas Lemon laws require
that disclosures be made and that they be made in a specific fashion. O.C.G.A. § 43-47-10
precludes used car dealers from making false representations. Plaintiffs are entitled to rely on
the defendants following the prescribed legal requirements in the sale of the used car and the
statements being true. There is no issue of diligence in this case.
Even assuming arguendo that the plaintiffs are required to expect the dealer to break the
law, the issue of diligence is a matter for jury determination. Raysoni v. Payless, Georgia
Supreme Court, Case Number S13G1826, November 17, 2014, page two. (Whether it was
reasonable for one to rely upon a certain misrepresentation is generally a question for a jury,
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although in some cases, the answer may appear so clearly that the question can be decided by a
court as a matter of law.); Campbell v. Beak, 256 Ga. App. 493 (2002) (Evidence was presented
that Beak viewed the car himself and test drove it. Beak inquired three times as to its condition
and history, and the jury obviously believed that Campbell lied in response. Although the vehicle
was sold "as is," that language does not require a different result.) See Johnson v. GAPVT
Motors, 292 Ga. App. 79 (2008)(Although the conclusion that Johnson should have realized the
car was not an authentic Saleen was authorized by the evidence, this conclusion was not
demanded by the evidence. Indeed, whether a buyer could ascertain the falsity of a seller's
representations by proper diligence, or whether the buyer was as diligent as the circumstances
warranted, is a matter for a jury to determine.); Catrett v. Landmark Dodge, 253 Ga. App. 639,
641 (1) (560 SE2d 101) (2002); Home v. Claude Ray Ford Sales, 162 Ga. App. 329, 330 (2) (290
SE2d 497) (1982).
The defendant relies upon the Raysoni case to argue that plaintiffs’ claims cannot go to
the jury. The Raysoni case involved a dealer lying to the consumer about the then existing
quality or condition of the car but then “disclosing” the lie in the micro fine print of the contract.
The Georgia Supreme Court reversed the Court of Appeals in Raysoni v. Payless Auto Deals,
LLC, S13G1826 (Ga. 11-17-2014) where the court specifically addressed the seller using a
Carfax report as a means of supporting a salesman’s claims.
II. PLAINTIFF HAS STATED A CLAIM FOR FRAUD AND FACT QUESTION
REMAIN FOR JURY DETERMINATION ON THIS CLAIM
To establish fraud, a plaintiff must produce evidence showing a "[w]illful
misrepresentation of a material fact, made to induce [the plaintiff] to act, upon which [the
plaintiff] acts to his injury." Although knowledge that the representation is false is an essential
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element of fraud, a reckless representation of facts as true when they are not, if intended to
deceive, is equivalent to a knowledge of their falsehood even if the party making the
representation does not know that such facts are false. A misrepresentation is intended to deceive
where there is intent that the representation be acted upon by the other party. And, because fraud
is inherently subtle, slight circumstances of fraud may be sufficient to establish a proper case.
Proof of fraud is seldom if ever susceptible of direct proof, thus recourse to circumstantial
evidence usually is required. Moreover, it is peculiarly the province of the jury to pass on these
circumstances showing fraud. Except in plain and indisputable cases, scienter in actions based
on fraud is an issue of fact for jury determination. Petzelt v. Tewes, 260 Ga. App. 802 (2003).
Stated another way:
In all cases of deceit, knowledge of the falsehood constitutes an essential element.
A fraudulent or reckless representation of facts as true, which the party may not
know to be false, if intended to deceive, is equivalent to a knowledge of the
falsehood." Code 105-302; Lively v. Garnick, 160 Ga. App. 591 (287 S.E.2d
553) (1981). To be actionable the misrepresentations must be made with the
intention of deceiving another, and the defendant at the time must either know
they were false or what the law regards as the equivalent of knowledge.
McLendon v. Galloway, 216 Ga. 261 (2) (116 S.E.2d 208) (1960). What one may
not do is to turn his head away and blind himself to the truth or falsity of a
condition which he recklessly represents to his own advantage. Such refusal to
know, like admitted knowledge, involves actual, moral guilt. Wooten v. Calahan,
32 Ga. 382, 386 (1961); Penn Mut. Life Ins. Co. v. Taggart, 38 Ga. App. 509, 511
(1-b) (144 S.E.2d 400) (1928); Dundee Land Co. v. Simmons, 204 Ga. 248 (1)
(49 S.E.2d 488) (1948). Knowledge is an essential element, but "the reference . . .
to fraudulent or reckless statements represented as true, which the party may not
know to be false, if intended to deceive, is intended to declare what may amount
to knowledge." Camp v. Carithers, 6 Ga. App. 608 (4) (65 S.E. 583) (1909). "The
intention to deceive and the immoral element are supplied by knowledge of the
falsity of the representations when they were made." Bagley v. Firestone Tire &c.
Co., 104 Ga. App. 736, 740 (123 S.E.2d 179) (1961).
The intent which constitutes an essential element of fraud is an intent that the
representation be acted upon by the other party. Daugert v. Holland Furnace Co.,
107 Ga. App. 566 (130 S.E.2d 763) (1963). It is a jury question except in plain
and palpable cases. Brown v. Techdata Corp., 238 Ga. 622 (234 S.E.2d 787)
(1977). Likewise, whether the misrepresentation is fraudulent is a jury question.
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Ga. International Life Ins. Co. v. King, 120 Ga. App. 682 (172 S.E.2d 167)
(1969).
Bill Spreen Toyota v. Jenquin, 163 Ga. App. 855 (1982)(emphasis in original) See also
Evans Toyota v. Cronic, 233 Ga. App. 318 (1998)(dealer knows that car has been wrecked and
that it is not subject to warranty but its salesman (who did not know the vehicle had been
wrecked) affirmatively tells plaintiff that the vehicle had a warranty).
Here there is ample evidence from which a jury may find fraud on the part of the
defendants. The plaintiff specifically inquired of defendant about the car on several occasions.
They asked how the car be sold for less than the other car they were reviewing. The salesman
specifically stated the car was a lease turn in.
A. The Contract Language Does Not Protect Defendants from Antecedent Fraud.
Defendants cite to cases which appear to hold that language in a contract document may
absolve the seller of its antecedent false representations. However, the 1974 case that should
govern cases like this one that have the same operative facts, City Dodge, Inc. v. Gardner, 232
Ga. 766 (1974), the Court noted two lines of Georgia cases on this subject, one holding “that a is
claimer clause in the contract prevents the buyer from asserting reliance,”14
and the other holding
that when the contract is “void because of antecedent fraud, the disclaimer therein is void and
offers no protection to the seller.”15
The Court rejected one argument that the contractual
disclaimer should control by finding that the enactment of the U.C.C. preserved the right of a
14
Id. at 769–770, citing Floyd v. Woods, 110 Ga. 850 (1900), and Holbrook v. Capital
Automobile Co., 111 Ga. App. 601 (1965). Arguably, the Holbrook case cited by defendant as
specifically overruled by this case. 15 Id. at 770, citing Brown v. Ragsdale Motor Co., 65 Ga. App. 727 (1941), Eastern
Motor Co. v. Lavender, 69 Ga. App. 48 (1943), and Annot., Liability for representations and
express warranties in connection with sale of used motor vehicle, 36 ALR3d 125, 151–172
(1971).
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buyer “to rescind the contract and sue in tort for alleged fraud and deceit.”16
The Court then
considered the two lines of authority and concluded:
We believe the better view is that the question of reliance on the alleged
fraudulent misrepresentation in tort cases cannot be determined by the provisions
of the contract sought to be rescinded but must be determined as a question of fact
by the jury. It is inconsistent to apply a disclaimer provision of a contract in a tort
action brought to determine whether the entire contract is invalid because of
alleged prior fraud which induced the execution of the contract. If the contract is
invalid because of the antecedent fraud, then the disclaimer provision therein is
ineffectual since, in legal contemplation, there is no contract between the parties.
… We hold … that such a tort action cannot be controlled by the terms of the
contract itself.
Id. at 770. At least 27 cases follow City Dodge in recognizing that antecedent fraud about the
quality of the goods would justify rescinding the contract, despite disclaimers in the contract.17
16 Id. at 767–769, relying upon the specific terms of what is now OCGA § 11-1-103
(stating that unless displaced, common law principles supplement the U.C.C.) and § 11-2-721
(recognizing a rescission remedy for fraud). 17 Cases applying the rule allowing rescission despite a contractual dis-claimer: Brown v.
Techdata Corp., 238 Ga. 622, 627–628 (1977); Catrett v. Landmark Dodge, Inc., 253 Ga. App.
639, 641 & n.12 (2002); Jones v. Cartee, 227 Ga. App. 401, 402–403, 405 (1997) (finding that
disclaimers did not preclude rescission, but ruling for defendant due to lack of evidence of intent
to deceive); McNatt v. Colonial Pac. Leasing Corp., 221 Ga. App. 768, 770–771 (1996) (rev’d
on other grounds, 268 Ga. 265); Rivers v. BMW of North America, Inc., 214 Ga. App. 880, 881–
883 (1994); Crews v. Cisco Bros. Ford-Mercury, Inc., 201 Ga. App. 589, 591–592 (1991); Del
Mazo v. Sanchez, 186 Ga. App. 120, 124–129 (1988) (whole court, deciding that contrary cases
would not be followed); Potomac Leasing Co. v. Thrasher, 181 Ga. App. 883, 885–887 (2)
(1987); Massey v. Stembridge, 177 Ga. App. 791, 793–794 (1986); Krawagna v. H & S Liquor,
Inc., 176 Ga. App. 816, 818 (1985); Reilly v. Mosley, 165 Ga. App. 479, 481–482 (1983). See
also M&M Mortg. Co. v. Grantville Mill, LLC, 302 Ga. App. 46, 48 (2010) (applying rule to
fraud concerning future events the defendant knows will not take place).
The following cases recognize the rule, but find that the plaintiff failed to rescind the
contract and was, for that reason, bound by disclaimers. Dyer v. Honea, 252 Ga. App. 735, 739
n.13 (2001); GCA Strategic Inv. Fund, Ltd. v. Joseph Charles & Assocs., Inc., 245 Ga. App. 460,
462–463 (2000); Estate of Sam Farkas v. Clark, 238 Ga. App. 115, 117, 118–119 (1999); Cotton
v. Bank South, 231 Ga. App. 812, 814–815 (1998); Dews v. Roadway Package System, Inc., 227
Ga. App. 9, 10 (1997); Orion Capital Partners, L.P. v. Westinghouse Elec. Corp., 223 Ga. App.
539, 542–543 (1996); Nexus Servs., Inc. v. Manning Tronics, Inc., 201 Ga. App. 255, 255–256
(1991); Owens v. Union City Chrysler-Plymouth, Inc., 210 Ga. App. 378, 379–380 (1993);
Roller-Ice, Inc. v. Skating Clubs of Ga., Inc., 192 Ga. App. 140, 141–142 (1989); Jain v. Carload
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Under these cases, the contractual disclaimer does not defeat rescission as a matter of law;
instead, the disclaimer is part of the overall evidence that the jury considers in determining
whether the plaintiff justifiably relied on the antecedent fraudulent statement. City Dodge at 770.
In Del Mazo v. Sanchez, 186 Ga. App. 120,129 (1988), Judge Deen’s opinion suggested
that the cases in which rescission should be allowed despite disclaimers “involve actual
fraudulent concealment of present or past facts which were not readily discernible through the
use of reasonable diligence.” Id. at 129–130. That makes intuitive sense because the truth about
the consumer good or other subject of the transaction is not created by contract, it is independent
of contract, and a party with the truth should not be able to lie about it to another party who is at
the mercy of the first party. The best statement of the underlying morality of this rule can be
found in Daugert v. Holland Furnace Co., 107 Ga. App. 566, 569–570(1963)
This court should find that the affirmative statements attributed to defendants by
plaintiffs created material facts for jury determination.
B. There Is No Absolute Tender Rule for Fraud Claims
Defendant claims that Plaintiffs are not entitled to rescind because they failed to tender
the vehicle or continued to use the vehicle. “One seeking to rescind a contract for fraud must
restore or tender back the benefits received under the contract, or show a sufficient reason for not
doing so; he need not tender back what he is entitled to keep, and need not offer to restore
where the defrauding party has made restoration impossible.” Crews v. Cisco Bros. Ford-
Delivery Serv., Inc., 189 Ga. App. 95, 96–97 (1988); Guernsey Petroleum Corp. v. Data General
Corp., 183 Ga. App. 790, 791–792 (1987); Joseph Charles Parrish, Inc. v. Hill, 173 Ga. App.
97, 99–100 (1984); Nixon v. Sandy Springs Fitness Center, Inc., 167 Ga. App. 272, 273 (1983);
Roth v. Bill Heard Chevrolet, Inc., 166 Ga. App. 583, 583–584 (1983); Kot v. Richard P. Rita
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Mercury, 201 Ga. App. 589 at 590 (1991). “The rule requiring return or tender of the goods can
be applied only where it is equitable; it was not meant to give the defrauding party an
advantage at the expense of the defrauded party.” Id. at 591; Neal Pope, Inc. v. Garlington, 245
Ga. App. 49 (2000). The rescinding party must derive no unconscionable advantage from the
rescission. Wender & Roberta, Inc. v. Winder, 238 Ga. App. 355, 360 (1999). In this case,
Plaintiffs are out the value of their trade in plus a number of payments made on the subject
vehicle. The Benders need transportation and cannot obtain a refund from defendant and Ally.
Plaintiffs asked Ally to cancel the loan and were rebuffed. Of course, initially, plaintiffs simply
sought cancellation and refund on their own. Stymied in this request, the plaintiff required the
services of an attorney. The demand letter sent on behalf of Plaintiffs demands a rescission and
revocation and refund. Defendant has not accepted the rescission or the revocation. Plaintiffs
cannot force the defendant to accept the car back and the only way to force defendant to return
their money is this lawsuit. The use of the vehicle in these circumstances should not be held to
prevent claims of fraud.
C. There is Corporate Knowledge of the Lemon Law Buy Back and Branded Title
History of the Vehicle.
Defendant’s argument that because the salesman did not know about the history of the car
or the branded title, Southtowne is not responsible for his misrepresentations is specious. A
business entity like the defendant acts only through its officers and employees. Eckles v. Atlanta
Tech. Group, Inc., 267 Ga. 801, 803 (1997). It has the composite knowledge of those
individuals. Gem City Motors, Inc. v. Minton, 109 Ga. App. 842, 845 (1964). The evidence
Personnel System International, Inc., 134 Ga. App. 438, 438–440 (1975).
-29-
establishes without question that Simmons was informed of the manufacturer buy back history
and the branded title at the auction in Illinois. Simmons signed off on the disclosure.
Southtowne cannot escape responsibility of the salesman’s misrepresentations simply by not
telling the salesman. Martin v. Chatham County Tax, 258 Ga. App. 349, 350 (2002)(A
corporation is bound by knowledge of an officer or agent when the knowledge pertains to
matters within the scope of the officer's or agent's duties.); Graphic Arts, Etc. v. Pritchett, 220
Ga. App. 430, 431 (1995)( "[A corporation] cannot escape liability on the ground that the agent
who actually performed the forbidden act on behalf of the corporation was entirely innocent, in
that such agent lacked knowledge which was possessed by other agents of the corporation, or
which is attributable to it as being a part of its documents and records. A company is chargeable
with the composite knowledge acquired by its officers and agents acting within the scope of their
duties [Cits.]"); Evans Toyota v. Cronic, 233 Ga. App. 318, 320 (1998)(The evidence showed
that Davis himself was not told of this, preventing him from disclosing it to Cronic; the evidence
also showed that Davis was encouraged to use this complete warranty coverage, and did
intentionally use it, as a selling feature. We must conclude that this was intentional
misrepresentation by Evans. Under these circumstances, whether Cronic's reliance upon Davis's
repeated statements about "full" warranty coverage was reasonable was a question for the jury.)
Here, there is evidence from which a jury may conclude that Southtowne’s manager
Simmons knew the cars history (Simmons Depo page 12, page 15; ISG Docs 00002; Manheim
Docs 0001) and that Southtowne’s salesman misrepresented that history to the plaintiffs.
IV. JURY QUESTIONS REMAIN ON PLAINTIFF’S REVOCATION OF
ACCEPTANCE CLAIM
A buyer who has accepted goods may revoke his acceptance of goods where those goods
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have a nonconformity which substantially impair their value to him, and he either (a ) accepted
the goods on the reasonable assumption that their nonconformity would be cured and it has not
been cured, or he (b) accepted the goods without discovery of the nonconformity if his
acceptance was reasonably induced either by the difficulty of discovery before acceptance or by
the seller's assurance of conformity or repair.
In order to be effective, revocation of acceptance must occur within a reasonable time
after the buyer discovers or should have discovered the grounds for revocation and before any
substantia change in condition of the goods which is not caused by their own defects.
Revocation is not effective until the buyer notifies the seller of it.
O.C.G.A. § 11-2-608.
An as is clause does not prevent a claim for revocation of acceptance. Advanced
Computer Sales v. Sizemore, 186 Ga. App. 10 (1988); Esquire Mobile Homes v. Arrendale, 182
Ga. App. 528, 529 (356 S.E.2d 250)(as is clause does not prevent revocation of acceptance).
Here, the plaintiff has established:
1) Non-conformities in the Vehicle substantially impairs its value to Plaintiffs, who did
not know of these non-conformities prior to purchase and were misled by Southtowne’s
salesman assurances and by failure to disclose as required by law;
2) Although Plaintiffs revoked their acceptance of the vehicle by written letter on
October 24, 2012, and Defendants have failed and refused to honor Plaintiffs’ revocation of
acceptance;
3) As a result of Defendants’ failure to honor Plaintiffs’ revocation of acceptance,
Plaintiffs sustained the losses and damages set forth above.
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Comment 3 to the Uniform Commercial Code 2-60818
explains that assurances can rest
on the circumstances of the contract and explicit language used at the time of delivery. Such
assurance may induce the buyer to delay discovery. See Reeb v. Daniels Lincoln-Mercury Co.,
193 Ga. App. 817 (1989)(failed promise to repair provided extended time to revoke).
Issues of the reasonableness of time for revocation and use of the car are not susceptible
of summary adjudication. Indeed, the Courts of Georgia have held that "issues such as whether
an effective revocation of acceptance was made . . . are ordinarily matters for determination by
the trior of fact, even where the buyer has continued to use nonconforming goods after an alleged
revocation of acceptance."[fn8] This is so because "[a]voidance of an absolute rule against
continued use is counseled by the overriding requirement of reasonableness which permeates the
[UCC]." Franklin v. Augusta Dodge, 287 Ga. App 818, 821 (2007). Cf. Trailmobile Div. of
Pullman, Inc. v. Jones, 164 SE2d 346 (1968) This is not such a case that would justify summary
adjudication.
In Mauk v. Pioneer Ford Mercury, 308 Ga. App. 864 (2011), the court stated:
Pioneer and SunTrust argue that, regardless of whether
Scott's[sic] attempted revocation was proper, evidence the car had
more than 12, 000 miles on it when tendered and was driven more
than 4,000 miles after the tender constitutes reacceptance as
a matter of law. We agree with the trial court that whether
Mauk's revocation was timely, whether she reaccepted the car,
and whether the alleged defects substantially impaired the
car's value to her were questions of fact for the jury to
decide.
In fact, in Mauk, allowed the case to go to the jury where there was argument that the
18
In order to determine the meaning and purpose behind the enactment of a Georgia
Commercial Code provision that is taken verbatim from the UCC, courts look to the UCC
Official Comments for assistance. Gerber & Gerber, P.C. v. Regions Bank, 266 Ga. App. 8,11
(2), n. 1 (596 SE2d 174) (2004).
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consumer had put 4000 miles on the car after revocation. 203 Ga. App. 858
IV. WARRANTY OF TITLE
Every contract for sale carries a statutory warranty of title by the seller that the title
conveyed is “good” and its transfer rightful, and that the goods will be delivered free from any
security interest or other lien or encumbrance of which the buyer at the time of contracting has
no knowledge. OCGA 11-2-312(1). A warranty will be excluded or modified only by specific
language or by circumstances which give the buyer reason to know that the person selling does
not claim title in himself or that he is purporting to sell only such right or title as he or a third
person may have." OCGA § 11-2-312 (2). Nothing in the documentation advises the Benders
that the title is branded.
This warranty is breached not only when a superior title exists, but also when there is any
colorable challenge to the title, regardless of outcome, and when there is any flaw which
disturbs market value. Jefferson v. Jones, 286 Md. 544, 408 A.2d 1036 (1979) [law
enforcement seizure of motorcycle for VIN discrepancy was colorable claim and thus seller
breached UCC 2-312 warranty of title, even though police returned motorcycle and buyer had a
valid title, the Court saying: “An undisputed aspect of possessing good title is that a purchaser be
‘[enabled] . . . to hold the [property] in peace and, if he wishes to sell it, to be reasonably certain
that no flaw will appear to disturb its market value.’” (Emphasis added)]; American Container
Corp. v. Hanley Trucking Corp., 111 N.J.Super. 322, 268 A.2d 313 (1970) (law enforcement
seizure of semi-trailer as stolen sufficient to cast substantial shadow thus violating warranty of
good title under UCC 2-312); Sumner v. Fel-Air, Inc., 680 P.2d 1109 (Alas. 1984) (warranty of
title breached by seller who was only lessor with option to purchase at time of sales contract,
even though seller eventually obtained title documents placed in escrow prior to filing of suit but
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after revocation of acceptance; “substantial shadow” enough); Frank Arnold Contractors, Inc. v.
Vilsmeier Auction Co., 806 F.2d 462 (3rd
Cir., 1986) (mere cloud on title, regardless of outcome,
is a breach of UCC 2-312 warranty of title).
Another illustrative case is Colton v. Decker, 540 N.W.2d 172 (S.D. 1995), which like
many auto warranty of title cases involved a VIN discrepancy. Colton purchased a truck from
Decker in South Dakota. While Colton was driving through Wyoming, the truck was seized by
law enforcement officials for having multiple VINs on various parts of the truck. After a 9-
month investigation, Wyoming officials determined Colton was indeed the true owner and
Colton retrieved the truck. Colton had hired a Wyoming attorney who obtained a Wyoming
court order that a Wyoming title be issued clarifying the conflicting VINs. Colton was unable to
obtain the new title in Wyoming because his bank refused to surrender the South Dakota title---
its collateral---to Wyoming authorities. When Colton sued his seller, Decker, for breach of
warranty of title because the truck had different VINs engraved on various parts, the Court held
warranty of title under UCC 2-312 had been breached. The Court said:
“Good title” typically means “the title which the seller gives to the
buyer is ‘free from reasonable doubt, that is, not only a valid title
in fact, but [also] one that can again be sold to a reasonable
purchaser. . .”. (Emphasis added). (Citations omitted). * * *
* * *
[A] purchaser can recover for a breach of warranty of title by
merely showing the existence of a cloud on the title. (Citation
omitted). Once breach of good title is established, good faith is not
a defense, nor is a lack of knowledge of the defect. (Citations
omitted).
Colton, supra., 540 N.W.2d at 176.
Therefore, case law firmly establishes that if there is some problem with the title-----even
one which disturbs the market value of the goods-----and regardless of the outcome of the
problem, warranty of title may be held to have been breached.
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A. Interplay with the National Motor Vehicle Information and Cost Saving Act
42 USC 32701-32711.
The odometer law also regulates the transfer of titles and requires that certain information
be disclosed on the titles. Federal law requires that the transferee of a used vehicle sign the
certificate of title being transferred. 49 C.F.R. § 580.5(h). Congress also mandated standardized
disclosure requirements and record-keeping procedures formulated to provide consumers with
transparent information about a vehicle’s background, to ease investigation and prosecution of
violators, and to prevent would-be violators from taking advantage of titling and registration
loopholes to perpetrate odometer fraud. See, e.g., 49 U.S.C. § 32705 (2000) (setting forth
disclosure requirements for transferring ownership of a motor vehicle); 49 C.F.R. § 580.1 et seq.
(2004) (specifying, among other things, the content of odometer information disclosures and
record keeping procedures, and requiring titles and power of attorney forms to be printed using a
secure printing process); see also 49 U.S.C. § 32706 (2000) (conferring investigatory authority
and the power to require car dealers or distributors to keep records of motor vehicle sales
available for inspection by the Secretary of Transportation). There are important practical
implications to this requirement. The identity of former owners, of critical import to the
consumer, is also critical to law enforcement, who rely on the chain of title to ascertain the true
ownership and mileage of a vehicle. See Odometer Disclosure Requirements, 53 Fed. Reg. at
29468-69 (“Congress noted that ‘[o]ne of the major barriers to decreasing odometer fraud is the
lack of evidence or “paper trail” showing incidence of rollbacks[.]’ … Under [the title disclosure
requirements], the integrity of the paper trail has been maintained since the disclosure will be on
the title and consumers will be able to see the disclosures and examine the titles for alterations,
erasures, or other marks. Furthermore, consumers will learn the names of previous owners that
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appear on the title.”) (quoting H.R. Rep. No. 99-833, at 18 (1986) (committee report for the
Truth in Mileage Act of 1986, Pub. L. No. 99-579, 100 Stat. 3309 (1986), which modified the
original federal odometer laws in the Motor Vehicle Information and Cost Savings Act of 1972,
Pub. L. No. 92-513, §§ 401-13, 86 Stat. 947, 961-63)).
Signing the title gives people like the Benders the opportunity to review the title and see
how it compares with the seller’s representations. Key information includes the name and
numbers of previous owners of the title, mileage information, salvage and other title
brands. In enacting regulations in this area the National Highway Traffic Safety Administration
stated that “the disclosure will be on the title and consumers will be able to see the disclosures
and examine the title for alternations, erasures or other remarks. Furthermore, consumers will
learn the names of previous owners that appear on the title.” National Highway Traffic Safety
Administration supplementary information to final rule, 53 Fed. Reg. 29,464. This signature
requirement was specifically designed to prevent the dealer from transferring the title without the
consumer ever seeing the old title or the new title. Of course, in this instance, Southtowne never
allowed the Benders to see the title, in violation of the Federal Odometer Law This is and act in
furtherance of the perpetration of the fraud for which we complain of in this case. The
importance here is that Manheim shipped the dealer the title on January 13, 2012 via UPS.
Manheim Documents pages 6 and 7. At the time of sale, the title would likely have been present
at the dealer and the title transfer should have occurred on the title. The dealer could not do this
because to do so would disclose the branded title to the Benders. See Affidavit of Robert Eppes,
attached, at paragraphs 23-39.