STATE BANK OF INDIA LOCAL HEAD OFFICE AHMEDABAD …...EMPANELMENT FOR DOMESTIC COURIER SERVICES FOR...

STATE BANK OF INDIA LHO AHMEDABAD: COURIER TENDER DOCUMENT

STATE BANK OF INDIA

LOCAL HEAD OFFICE

AHMEDABAD -380 001

INVITATION OF E-TENDER FOR EMPANELLEMENT OF

DOMESTIC COURIER AGENCIES FOR BRANCHES/OFFICES IN

AHMEDABAD CIRCLE

Tender No. OAD/LHO/2018-19/64 DATED: 12/12/2018

State Bank of India, Local Head Office, Ahmedabad desires to empanel

Courier Agencies for Ahmedabad Circle for collection of packets/parcels

containing documents, papers etc. from all the branches / Offices of the Bank

under LHO Ahmedabad and delivery to respective addressee(s)/consignee(s)

including Bank’s various branches/Offices/Customers etc. The empanelment

will be for a period of two (2) years from the date of awarding the Contract

which can be extended at the discretion of Bank for further period as may be

mutually agreed upon. Interested courier agencies may view the Offer

Documents on Bank’s website www.sbi.co.in under Procurement news.

Last date for submission of e-tender is 26/12/2018 up to 03.00 P.M. Bank

reserves its right to extend/modify the terms and conditions or the last

date of submission of tender, all such changes shall be displayed on

Bank’s website only.

Bank reserves right to either accepts or reject any or all Tenders without

assigning any reason thereof.

http://www.sbi.co.in/


IMPORTANT DATES:

Sl.

No. Particular Date

1 Date of uploading Tender Documents on Bank’s

website 13/12/2018

2 Opening date for submission of Tender

documents along with EMDs, 13/12/2018

3 Last date for submission of Tender Documents

online at www.sbi.abcprocure.com 26/12/2018, 03.00 PM

3 Date of opening Technical Bid. 26/12/2018, 05.00 AM

4

Date of opening Price / Financial Bid

Indicative Price bidding (Will be conveyed only

to bidders qualified in technical bid)

28/12/2018,

11 AM to 12 Noon

5 Date of e-Reverse auction 28/12/2018,

03 PM to 4 PM

6 Intimation to successful Bidder(s) 29/12/2018

7 Execution of Agreement 31/12/2018

8 Commencement of work as per Agreement 01/01/2019

Place: Ahmedabad. Chief Manager (OAD)

Date: 12/12/2018 STATE BANK OF INDIA

LOCAL HEAD OFFICE

OFFICE ADMINISTRATION DEPARTMENT

THIRD FLOOR, LAL DARWAJA


BHADRA, AHMEDABAD-380001

Land line-079-25506827

EMPANELMENT FOR DOMESTIC COURIER SERVICES FOR

STATE BANK OF INDIA, AHMEDABAD CIRCLE

INSTRUCTIONS

State Bank of India, Local Head Office, Ahmedabad invites applications from

reputed courier agencies for collection and delivery of packets/parcel,

containing collection of documents, papers etc. from all the branches / Offices

of the Bank under LHO Ahmedabad and delivery to respective

addressee(s)/consignee(s) including Bank’s various branches/Offices

/Customers etc.

2. The eligibility criteria for prequalification will be as under: -

(i) The courier agency should possess all the required statutory licenses

to carry on the business of domestic courier services which should

be the primary activity of the courier agency. The agency shall

comply at its own cost with all applicable laws, rules and regulations

of State, Central Government or local body for time being in force

and as applicable to it or to this contract without any liability and

responsibility on the Bank whatsoever.

(ii) The courier agency should have collection/ service centres/offices

in Ahmedabad and other major centres in Gujarat.

(iii) Applicant courier agency should be an Income Tax assessee, its Tax

returns for the financial year 2015-16, 2016-17 and 2017-18 must

be up-to-date else if for the year 2017-18, if filing is under process,

provisional.

(iv) The courier agency must have an experience of dealing with reputed

Corporate Customers, Commercial Banks, Central and State Govt.

Departments. The contract of the Courier Agency must not have

terminated by said reputed Corporate Customers, Commercial

Banks, Central and State Govt. Departments for improper service on


the part of courier agency. The courier agency must have not incurred

losses during the last preceding three years.

(v) The Courier agency should have minimum turnover of Rs.5.00 cr.

(Rs. Five crore) per year in last preceding three years, from courier

activity.

(vi) The courier agency should be in the business of courier for minimum

of 5 years of uninterrupted service.

3. Interested courier agencies may download offer Documents from Bank’s

Procurement Section of website www.sbi.co.in. The courier agency may

e-file the completed tender as under:-

(i) The interested Agency should submit the tender Online at

www.etender.sbi site of e-Procurement Technologies Limited; its

representative may be contacted on 079-40230808 for support and

guidance. One Agency shall submit only one Tender.

(ii) The tender will be processed under Two-Bid Tender System.

Therefore, separate TECHNICAL and PRICE BIDS are to be uploaded

online at www.etender.sbi as per the following procedure:

(a) Technical Bid and the documents asked for should be uploaded and

the Non Refundable Tender Fee of Rs.2,500/- (Rs. Two thousand five

hundred only) to be credited directly in the designated account of the

bank.viz A/C no. 31131282349, IFS code SBIN0060129, favoring

State Bank of India LHO Ahmedabad, maintained at SBI SPB Branch

Ahmedabad.

(b) Tender participants should provide details (UTR Number, date of

deposit, in case deposited at SBI branch: details of deposit) of tender

fee deposited, to AGM OAD, 3rd floor LHO Ahmedabad by e-mail at

[email protected] to facilitate their login at

www.etender.sbi for e-tender and uploading of requisite documents

and certificates etc.

(c) After scrutiny of the Technical Bid, the bidders qualified for

Indicative Price Bid shall be intimated by the Bank, to apply for

Indicative Price Bid online at www.etender.sbi


http://www.etender.sbi/


mailto:[email protected]




Upon receipt of the Technical Bids online they will be processed by the Bank

and the Tenders which are found complete and as per the Bank’s specified

requirements will be considered as valid and such agencies shall be considered

as qualified for Indicative Price Bid and will be intimated accordingly to apply

for Indicative Price Bids online. The agencies qualified in Technical Bid,

highest in scoring Model and lowest in price bid shall be declared as

successful. The Bank may, at its discretion award contract to two or more

agencies provided other bidder agencies agree to accept rates quoted by the

successful bidder, in case parallel empanelment of more than one agency is

required by the Bank.

The Bank reserves its right to accept/reject any or all the bids, at any stage of

the tender process, without assigning any reason(s) and prior notice.

LAST DATE OF SUBMISSION OF ONLINE TENDER:

Agencies must ensure that the tender documents with all the

required/stipulated information and documents are uploaded well within time

not later than 03.00 P.M. on 24/12/2018, thereafter the site shall be closed.

Bank shall not be liable or takes no responsibility in case agency is unable to

upload the bid in stipulated time as above on account of any reason such as

hanging of computer site/computer system/breakdown of internet services or

any other reason. The Agency shall be solely responsible to upload the bid

within specified time period.

The Tenders in any other forms except e- Tender as specified above shall not

be entertained.

(II) Tenderers are advised to carefully read and understand the scope / value

and volume of the work involved before submitting their bids. No

clarifications will be entertained by Bank in this regard.

(III) Tenderers are advised in their own interest to study the terms and

conditions of the tender carefully and then only submit bids accordingly.

The tender received in response to this offer and any contract resulting

from this tender shall be governed by the terms and conditions stipulated

in the tender document and the tenderers shall be deemed to have read,

understood and accepted the terms and conditions of this Tender

document.


Tender details displayed online should be filled in the system itself properly

with specified information including quoted rates.

Please also note that:

(1) The tender document shall be available online only.

(2) The agency which is not operating from Ahmedabad or Gandhinagar

should furnish a detailed write up about the manner in which work

contract to be executed/ operated on day to day basis, failing which,

such bids will be rejected at the sole discretion of SBI without any

reference to such bidder. In case SBI is not satisfied with the details

furnished by the Agency, their tenders will also be rejected without

any reference to them.

(3) The bidder should also upload copies of license, registration of service

tax / sales tax / VAT etc. with a copy of audited annual accounts for

the last two years and copy of latest return filed for service tax and

income tax.

(4) The bidder should upload Chartered Accountant’s Certificate online

along with the Technical Bid as under:- (Rs. In lacs)

Particulars Year

2015-16

Year

2016-17

Year

2017-18

1. Paid up Capital

2. Annual Turnover

from Courier

Services

3. Net Result

4. Income Tax Paid

On scrutiny of the documents if it is found at any stage that the Bidder has

suppressed facts or has given wrong information / documents, Bank reserves

its right to reject such tender or terminate the contract under such tender at its

sole discretion.


UNDERTAKING BY THE TENDERER

I / We hereby declare having read the specimen of the terms and conditions

attached with the offer document and note to abide by the covenants of the

terms and conditions.

BIDDER COMPANY STAMP Digital Signature of

NAME: Authorized Representative of Tenderer.

EMPANELMENT FOR DOMESTIC COURIER SERVICES FOR


TERMS & CONDITIONS OF WORK OF COURIER AGENCY;

The successful agency shall be required to comply the following terms

and conditions

1. All actions taken by State Bank of India (also hereinafter referred to as SBI

or Bank) shall be binding and final. The Bank reserves the right to reject

any or all Bids without assigning any reason whatsoever.

2. All prices quoted must be inclusive of all taxes and duties (except Service

Tax)

3. The terms and conditions provided in the Tender shall also be required to

be complied with and form part of these terms and conditions.

4. Any bid which is not as per the terms and conditions of the Tender shall

be rejected.

5. Courier services shall mean collection of packets/parcels containing

documents from the branches/ offices of the bank situated in the

Ahmedabad Circle of the Bank which at present covers the branches

offices situated in the geographical area of State of Gujarat and Union

Territories of Daman, Diu, Dadra, Nagar and Haveli and delivery to

Bank’s various office / clients / customers etc., all over the India, on Bank’s

working days during the bank’s / addressee’s working hours.


6. The delivery of packets/parcels collected from any of the branches/offices

of the bank will be made by the courier generally in the morning hours on

the next working day and in any case, not later than, two working day for

packets/parcels meant for within the same city. The packets/parcels meant

for delivery within the State of Gujarat within next 2 working days and

outside Gujarat must be delivered within next 3 working days.

7. The courier agency shall arrange for their accredited representatives for

collection and delivery of packets/parcels, from and to, the Bank’s

branches/offices. The representative shall be provided with a suitable letter

of authority/identity card without which he shall not be allowed to collect

or deliver the packets/parcels. The representative shall acknowledge

receipt of the packets/parcels delivered to him on a copy of the

accompanying consignment note which will be retained by our consigner

offices. For delivery of packets/parcels to our consignee offices, one copy

of consignment note will be handed over to the addressee against

acknowledgment on its other copy which will be retained by the courier

Agency.

8. The courier agency shall ensure that the couriered packets / parcels are

delivered at the proper place of addressee/consignee only against full

signatures, designations and stamp with telephone numbers of the

authorized representative of the addressee/consignee and obtain proof of

delivery (POD).

9. It shall be the absolute responsibility of the courier agency to ensure that

the packets/ parcels delivered to its authorized representative duly sealed,

their packets/parcels or their contents are not tampered with in any manner

whatsoever and the packets/parcels are not misplaced, lost or stolen and be

delivered in the same condition as were accepted from consignor

branch/office.

10. The Courier agency awarded with the contract shall have to maintain a

current account with SBI and will have to quote said account number, PAN

No., Service Tax No. etc in the bill and all the amounts payable by the


Bank to the agency shall be credited by the bank in the said current

account. Similarly, any amount payable by such courier agency to the bank

shall be recovered by directly debiting to the said current account of the

courier agency(s).

11. Invoices raised by Courier Agency(s), awarded with the contract shall only

be accepted for payment.

12. The courier agency will enter into prescribed Agreement with the bank and

shall also indemnify the bank for any loss, damage, charges and expenses

as the Bank may suffer or caused or be put to or incurred by the bank

due to delay, non-performance, mal-performance, non-delivery, tempering

or damage to any packets/ parcel or their contents etc. Such loss shall be

as determined by the Bank, which shall be minimum of Rs.500.00 and shall

not exceed Rs.5000.00 for each of the event of loss, damage etc. as

aforesaid, by the officer designated in this behalf, which are specified in

the Agreement. The quantum of loss as determined by the designated

officer shall be intimated to the courier agency and the courier agency shall

within a period of one month from the date thereof, pay such

determined amount to the bank.

13. The courier agency shall be required to furnish, to the bank, a Bank

Guarantee of Rs.10,00,000/- (Rs. Ten lacs only) in the prescribed format

issued by Nationalized Bank including State Bank of India or its Associate

Banks. The Bank may without prejudice to its any other rights against the

Agency, may invoke the said guarantee in case of any breach of contract,

deficiency in service, non-service or any breach etc. or for recovery of the

liability determined under Clause herein above.

14. The courier agency shall submit their bills, on a monthly basis, at the

respective Branch/Office from where consignments are collected, along

with date wise collection and delivery details including proof of delivery

(PODs) and charges thereof, which will be paid by that Branch/ office

within a week from the date of receipt of bill subject to its scrutiny and

found to be in order. The Courier agency awarded with the contract shall


have to maintain current account with SBI and have to quote their SBI

account number, PAN No., Service Tax No. in the bill, while submitting

the monthly bill and all the payments shall be credited in the said account

only. The bill must be of Courier Agency to whom the Contract has been

awarded. No third party bills shall be entertained for payments.

15. The delay in delivery of packets / parcels of beyond the stipulated time,

mentioned in clause (2) above except on account of circumstances beyond

the control of the agency such as law & order, natural calamity, Acts of

God etc. the bank may determine and impose penalty, as under, if it is not

satisfied with the explanation tendered by the courier agency:

a. 50% cut in the charges payable for delayed delivery;

Up to 1 (one) day for local delivery

Up to 2 (Two) days in case of outstation delivery within Gujarat,

Up to 3 (Three) days in case of outstation delivery outside Gujarat.

b. 75% cut in the charges payable for the delays beyond

Beyond 1 (One) day for local delivery

Beyond 2 (Two) days in case of outstation delivery within Gujarat,

Beyond 3 (Three) days & up to 5 days in case of outstation delivery

outside Gujarat.

c. Non collection of packet/parcel from Branches/offices as per terms of

agreement shall attract penalty of Rs.100.00 (Rs. One hundred only)

per day.

d. Non delivery/wrong delivery of packets / parcels shall attract penalty

of Rs.100.00 (Rs. One hundred only) per packet/parcel in addition to

actual loss, if any, suffered by bank.

e. In case Bank is required to make alternate arrangements, due to failure

of service by the courier agency on any occasion, the entire cost of such

alternate arrangement made by Bank shall be recovered from the

courier agency.

The damages to the bank arising out of improper deliveries / non-deliveries

will be dealt with as per the terms and conditions specified in Clause 12 & 15

hereinabove.


16. The courier agency shall provide adequate number of consignment notes

printed with its name and address of corresponding centre who will be

collecting the packets/envelopes from the respective branch/office of the

bank.

17. This agreement shall be valid for two years from the date of execution and

may be extended, at the discretion of the Bank, till such further period as

may be agreed upon between the parties. However, the Bank may for any

reasons terminate the agreement prior to the period specified above or

extension thereof, by giving two (2) months advance written notice to the

courier agency by Registered Post on the address provided in this

agreement. The courier agency may also terminate the agreement by giving

3 (three) months’ advance written notice to the Bank. The termination of

the agreement, as aforesaid, shall not absolve the courier agency from its

liability regarding delivery of the packets already entrusted to them or any

other claims lodged/ contemplated, in terms of Para 6, 12 & 15 above.

18. The number of branches /offices, as agreed to, may be added or deleted

from time to time, in the agreement under the same terms and conditions

on one month’s notice form the Bank to the courier agency. In case of

addition the courier agency shall make appropriate arrangement for

providing services to such branches/offices.

19. The courier agency shall have an effective on-line tracking system and

shall implement the same to know the status of each document and

advising our concerned branch / establishment in case of need regarding

the status / location of the consignment sent. In case of need by written

request of branch / office, they shall provide the details of delivery. The

Agency should maintain the record of minimum one year from the date of

collection and delivery of packets/parcels.

(ONLINE TRACKING SYSTEM Applicable in respect of courier service

will be given weight-age in assessment for having such service)

20. The courier agency shall be required to abide by all the Govt. rules and

regulations in force relating to their carrying on the business of courier


agency and bank shall not be liable for violation of any such rules,

regulations, by reasons of having entrusted to the agency the work referred

to in this Agreement. The courier Agency shall also declare that they have

the required permission and authorization by statutory or other authorities

for carrying on of the said business and or rendering services to their

customers thereon.

21. The Agency shall be responsible for compliance to the provisions of

various labour and industrial laws relating to the personnel deployed by

Courier Agency for the purpose at premises of Bank Branches/offices or

for any accident caused to them, the Bank shall not be liable to bear any

expense in this regard.

22. No request for making advance payment on any ground shall be

entertained.

23. The TDS of Income Tax as applicable shall be made from the bill unless

exempted by the Income Tax Department.

24. In case of any dispute, the jurisdiction shall be the Court at Ahmedabad.

25. The Courier agency shall ensure absolute security, safety, secrecy and

confidentiality of the documents.

26. The couriers shall be required to execute any further documents(s) as may

be required by the bank.

27. The courier agency shall be in position to commence the work under this

Tender w.e.f. 01/01/2019.

I/We hereby declare having read, understood and accept all the terms &

conditions as mentioned above.




FORM- A (TECHNICAL BID)

(TO BE SUBMITTED ONLINE AT www.etender.sbi

Upload copy of certificate / document, as proof, where applicable)

APPLICATION FOR EMPANELMENT FOR DOMESTIC COURIER

SERVICES FOR STATE BANK OF INDIA, AHMEDABAD CIRCLE

PROFILE OF THE COURIER AGENCY

1. Name of the Courier Agency: _______________________________

2. Date of Establishment : _______________________________

3. Constitution : _______________________________

4. Registration No. : _______________________________

5. Regd. Office / Head Office , : _______________________________

complete address / _______________________________

_______________________________

_______________________________

Telephone landline No : _______________________________

FAX No. : _______________________________

Mobile NO. : _______________________________

Name of contact person. : _______________________________

6. PAN No. : _______________________________

7. EPF Registration No. : _______________________________

8. Service Tax Registration No.: _______________________________

9. Address of Branch Offices:


(Please enclose the list separately) with Telephone No. (No. of centers in

Gujarat and outside Gujarat)

10. (a) No. of Staff engaged in pickup / delivery : ___________________

(b) Out of 10(a) No. of staff provided : ___________________

with two wheeler for pick up/ delivery

11. Performance of Agency (Rs. in lacs)

Sl. Particulars Year-

2015-16

Year -

2016-17

Year

2017-18

Upload

document

01 Paid up Capital*

02 Annual

Turnover*

From Courier

Services*

03 Net Result *

04 Income Tax

Paid*

* Audited Annual Financial Statements should be enclosed. Please refer serial

number 5 of instructions on page no. 4.

Proof of payment of Service Tax (Service tax assessment) for the last two

years should be attached.

12. Whether the applicant is : _______________________________

Principal company / a franchise *:

* (No offer from franchise will be entertained)

13. Name of Banks/Govts./PSU/ Corporate of Repute : ______________

to whom presently providing courier service.

(Attach documentary evidence)


Sr

No.

Name of Bank / Govts. /

PSU / Corporate of

repute

Contract Period Contact Person

(col no. 2) &

their Phone /

Mobile No.

Upload

Certificate

From To

1 2 3 4 5 6

14. Whether agreeable to provide Bank Guarantee : YES/NO

of Rs.10 lacs as per enclosed terms & conditions

15. Any adverse features like claim against the Company : YES/NO

for the services provided during last 1 year?

16. Tender Fee deposited online, Date & other detail :______________

________________________________________________________

17. 24 hours helpline number(s)

& details of dedicated customer support:_____________________

_____________________________________________________

18. Change of the Firm name at any time.

If so, when & reason thereof:______________________________

_____________________________________________________


19. Does the courier agency have effective on-line tracking system to know

the status of each document? Give details of the tracking system in place along

with website address:_______________________________

_____________________________________________________________

_____________________________________________________________

I/We have read the terms and conditions enclosed with application form and

undertake to abide by them. In case of my/our empanelment as courier by the

State Bank of India, Ahmedabad Local Head Office for their Branches in

Ahmedabad Circle, I/We undertake to furnish required Bank Guarantee of

Rs.10.00 lacs (Rs. Ten lacs only) within 10 days of letter receipt in this regard,

failure of which shall invalidate my / our empanelment.



Date:

IN CASE OF NON-FURNISHING OF ANY PARTICULARS IN TENDER

FORM, THE SAME WILL BE REJECTED


FORMS PART OF INSTRUCTIONS ON TECHNICAL BID

(Price Bids opening will subject to qualification of respective courier agency

in technical bid and Scoring Model marks.)

(Scoring model marks have been shown in bracket for selection)

APPLICATION FOR EMPANELMENT

FOR DOMESTIC COURIER SERVICES FOR


1) Constitution: Proprietary concern (00)

Partnership (03)

Pvt. Ltd. (06)

Limited (10)

2) Number of own offices / serviceable destinations

(a) In Gujarat 100 (02)

110 (04)

120 (06)

130 (08)

140 and above (10)

(b) In India 200 (02)

210 (04)

220 (06)

230 (08)

240 and above (10)


3) Last F.Y.’s Turnover Rs.5 crores (02)

Rs.10 crores (04)

Rs.15 crores (06)

Rs.20 crores and above (10)

4) Existence / Experience 5 years (02)

7 years (04)

10 years (06)

15 years and above (10)

5) Currently empanelled with Banks for courier service

One bank (02)

Two banks (04)

Three banks and above (10)

6) Number of staff provided with two wheelers for managing courier

work.

Motor Cycle/Scooter Vehicle up to 100 (05)

100 & above (10)

7) EPF Registration of employees working under them

Yes (05)

8) Availability of online tracking system

Available (05)


9) Minimum two courier agencies may be enlisted for pick up on broad

basis. Enlisted agency may join in franchise for delivery and no other

franchisee will be permitted. Indicative Price Bids will be carried out

for Courier Agencies qualifying in technical bid and selected as per the

Scoring Model marks.


NAME: Authorized Representative of

Tenderer.


Form- B, PRICE BID

(To be submitted online by bidders qualified in Technical Bid)

APPLICATION FOR EMPANELMENT FOR DOMESTIC COURIER

SERVICES

Tariff Quoted shall be valid for a period of 24 months.

(Amt. in Rupees)

Sl.

No.

Consignment Weight Tariff

Local in city Within

State

Outside

State

01 Up to 100 Gms.

02 101Gms & up to 250 Gms.

03 251 Gms & up to 500 Gms.

04 501 Gms & up to 1 kg.

Above 1 Kg., the rate will be on prorate basis for every additional Kg. or part

thereof e.g. 1 Kg. or 100 gms.

Rates should be quoted in Indian rupee only, rates quoted in other currency

shall not be considered.

The rate of tariff is exclusive of Service Tax as applicable from time to time.


NAME: Authorized Representative of Tenderer

IN CASE OF NON-FURNISHING OF ANY PARTICULARS IN TENDER FORM, THE SAME WILL

BE REJECTED

Interested reputed Courier Agencies/ Postal Department for courier services may download

tender form Bank’s website www.sbi.co.in and https://etender.sbi Contact Phone 079-

68136856 for online submission of tender 13/12/2018 and 26/12/2018.


STATE BANK OF INDIA LOCAL HEAD OFFICE AHMEDABAD …...EMPANELMENT FOR DOMESTIC COURIER SERVICES FOR...

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Transcript of STATE BANK OF INDIA LOCAL HEAD OFFICE AHMEDABAD …...EMPANELMENT FOR DOMESTIC COURIER SERVICES FOR...