A

Summer Training Project Report

On

“TREND AND IMPACT OF TRAININGS ON CORPORATES OF INDIA”

Submitted for partial fulfillment of requirement for the award of Degree

Of

Master of Business Administration

Of

UTTAR PRADESH TECHNICAL UNIVERSITY, LUCKNOW

Session 2014-15

Supervision by: Submitted by:

Name of the Guide: P.K. MISHRA Name of the student: ABHINEET BHARDWAJ

Designation: ASST. PROFESSOR Roll No: 1373370003

Department: M.B.A. MBA II Semester

Hierank Business School A – 42, Institutional Area, Sector – 62, NoidaHCL

DECLARATION

I hereby declare that the project titled “TREND AND IMPACT OF TRAININGS ON CORPORATES OF INDIA” is an original piece of research work carried out by me under the guidance and supervision of Mr. SwaksharKarmakar, Associate Territory Manager, HCL. The information has been collected from genuine & authentic sources. The work has been submitted in partial fulfillment of MBA program of HIERANK BUSINESS SCHOOL NOIDA for the academic year 2013-15.

ABHINEET BHARDWAJ

HCL

CERTIFICATE

This is to certify that Mr. Abhineet Bhardwaj Student of Hierank Business School, Noida has

completed his project report at HCL Learning Ltd. Noida on the topic of “TREND AND

IMPACT OF TRAININGS ON CORPORATES OF INDIA” and has submitted the report in

partial fulfillment of the requirements of MBA program of HIERANK BUSINESS SCHOOL for

the academic year 2013-15.

He has worked under my guidance and direction.

Mr. SwaksharKarmakarAssociate Territory Manager HCL:

HCL

ACKNOWLEDGEMENT

I would like to express my profound gratitude to all those who have been instrumental in the

preparation of my project report. To start with, I would like to thank the organization HCL for

providing me the chance to undertake this internship study and allowing me to explore the area

of sales and marketing which was totally new to me and which would prove out to be very

beneficial to me in my future assignments, my studies and my career ahead.

I wish to place on records, my deep sense of gratitude and sincere appreciation to my company

guide and mentor, Mr. SwaksharKarmakar, Associate Territory Manager HCL, who suggested

and prepared the frame work of the project. I would also like to thank him for his continuous

support, advice and encouragement, without which this report could never have been completed.

I am deeply grateful, to my faculty guide Asst. Prof.P.K.Mishra for his invaluable suggestions,

comments, feedback, guidance and support throughout the course of work. It is only her

cognizant efforts that my endeavors have seen light of the day.

Abhineet Bhardwaj

1373370003

Hierank Business School

HCL

Table of Contents

HCL

1 ACKNOWLEDGEMENT

2 EXECUTIVE SUMMARY

3 INTRODUCTION

4 HCL

5 HCL TECHNOLOGIES

6 CONTENTS OF TRAINING PROGRAME

7 PARTIAL LIST OF LEARNING LTD. CUSTOMERS

8 CONCLUSION

9 SUGGESTIONS AND RECOMMENDATIONS

10 VISION AND MISSION

11 INTERNSHIP EXPERIENCE

12 REFRENCES

EXECUTIVE SUMMARY

The game of economic competition has new rules. Firms should be fast and responsive. This requires responding to customer’s needs for quality, variety, customization, convenience and timeliness. Meeting these new standards requires a workforce that is technically trained in all respects. To survive and flourish in the present day corporate jungle, companies should invest time and money in upgrading the knowledge and skills of their employees constantly. Here arises the necessity of “Training” since any company that stops injecting itself with intelligence is going to die.

This dissertation is intended to give an insight to one of the primary initiative of all the corporates i.e. “Training”being followed in HCL Infosystems Limited. The report begins with a brief overview about objectives of the study and goes on to elaborate on the need and significance of the study. It proceeds further with the methodologies being followed and how the data is collected, analyzed and interpreted. This mainly dealt with the Company profile elaborated followed by the analysis, statistical analysis and is concluded with recommendations and suggestions. In this project, I have learned many things about training and development programs carried out through HCL Learning Limited.

As the title of the project suggests, the main aim of the project lies in studying the effects and influences of training on various corporates of Indiaand to understand the strategies adopted by companies to train their employees. This project gives us the idea about usage of trainings in various corporates of India. It also helps us to get an insight into the given vertical and to know about various benefits of training in the corporates. Project gives an introduction to the concept of trainings techniques adopted by various corporatesas per their needs and requirements. Further the project gives introduction to India’s leading IT companyHindustan Computers Limited (HCL)and its subsidiaryi.e.HCL Learning Ltd.

Since in business, almost all the companies and their operations are majorly dependent upon Information Technology, and even the small base companies are also getting digital or in other words they are hiring more computers and IT related products instead of people and to handle these IT related products employees need proper training of IT as well as non IT skills. This project gives the information about how training in Information Technology and Non Information Technology field is helping companies to grow faster and in more efficient way. This project also talks about the various other companies which are in picture and are providing training services to various other companies under the vertical.

HCL

RESEARCH PROBLEM

Is graph of training incorporates going up or down in current scenario. What kind of corporate training is in trend in various organizations. What are the impacts and effects of trainings on corporates these days, either productive

or not.

HCL

OBJECTIVES

To sell corporate training of HCL Learning Ltd. To extend the reach of HCL Learning Ltd. to its maximum in Gurgaon, Noida and Delhi. To generate as much as possible leads by unsolicited visits to various companies. To find out about the impact of training over the corporates. To assess the effectiveness of various training programs in Corporates. To find out what kind of training is widely used in corporate these days. Research on impact of training on productivity of corporate. Research on performance of employees before and after completion of corporate training. Research on various parameters – Number of companies preferring training, number of

employees undertaking the training, job description of employees going through training. To find outwhich kind of training has more demand in marketi.e.IT or soft skills. To understand the effectiveness post training phase. To know the organizational policy towards the Training. To get the feedback from the corporates regarding the training.

HCL

SCOPE OF THE STUDYThis research provides me with an opportunity to explore in various big corporate like ALSTOM, American Express,NTPC etc. This research also provides me the important feedback of people involved in the training process apart from that it would provide me a great deal of exposure to interact with the high profile HR managers of the companies.

HCL

ABSTRACT OF WORK DONE

Duringthe tenure of my summer internship in HCL I have visited various IT companies of

Gurgaon, Delhi and Noida by getting appointment through cold andunsolicited visits to present

proposal of HCL Learning Ltd to the HR or head of Training and Development team (if available

in that respective company).Corporate training is being provided to various private corporates,

individuals and government organizations by corporate training Division of HCL Learning Ltd.

HCL Learning Ltd is working separately since 1st November 2013 earlier it was part of HCL

Infosystems

During my internship I have visited over 150 (IT, manufacturing, retail and

export)companies in Gurgaon, Noida, Delhi and have collected various kind of data from those

companies about number of employees, if company is already providing any kind of training to

the employees and if they do then what kind of training is being provided to the employees,

number of employees that are going through that training program, then after briefing them about

HCL Learning LtdI used to present the proposal of corporate training division of HCL Learning

Ltd that what kind of training HCL can provide and the approximate costing structure of training

programs.If the company’s representative shows interest,then I arrange themeeting of my

seniorwith that HR so that ifany kind of negotiation is needed from either side that can be done

and finallywe can start up with the training program.

During my Internship my aim was to reach maximum number of companies in

Delhi and NCR region to sell the Corporate Training of HCL, collect data from all those

companies before and after training program and finally apply the analysis tools on the collected

data to know the impact and effect of training on corporates and to find out about the current

training trend in the corporate world.

HCL