Standardised Work Principle Document - Geneo · Standardised Work Context Standardised Work is a...
Transcript of Standardised Work Principle Document - Geneo · Standardised Work Context Standardised Work is a...
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Standardised Work
Principle Document
This document was compiled by Mark Radley of GENEO Consulting Limited
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Standardised Work
Standardised Work 3 ...........................................................................................
Goal 3 ...........................................................................................................................................................................
Purpose 3 ...................................................................................................................................................................
Bene0its 3 ....................................................................................................................................................................
Standardised Work Context 4 ..............................................................................
Importance of Standardised Work 4 ...................................................................
Role of the Leader 5 ............................................................................................
Standardised Work – Process 6 ..........................................................................
Create the Standard 6 ..........................................................................................................................................
Standardised Work Chart 6 ................................................................................................................................
Job Element Sheet (JES) 6 ...................................................................................................................................
Maintain the Standard 7 ......................................................................................................................................
Process Con0irmation 7 ........................................................................................................................................
Improve the Standard 7 .......................................................................................................................................
Improvement Steps for Standardised Work 7 ............................................................................................
Timing 8 .....................................................................................................................................................................
Recommendations 8 ..............................................................................................................................................
Contact Us 9........................................................................................................
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Standardised Work
Goal
Provide a platform for continuous improvement
Purpose
The purpose of Standardised Work is to capture the one best way of
performing a process to ensure:
• Safe production at the best quality to the right quantity.
• A knowledge base for Continuous Improvement and Problem Solving
• Ensure operating consistency - reduce variation
Benefits
• Improved safety
• Improved Quality
• People engaged in continuous improvement
• Repeatable process
• People development
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Standardised Work Context
Standardised Work is a workgroup-based method of documenting the ‘one
best way’ to perform a process including all the aspects of safety, quality,
delivery, cost and people.
The three key element
• The work sequence
• The takt time
• And the Standard In Process Stock (where applicable)
Importance of Standardised Work
Standardised Work helps the organisation to meet its production targets
safely, to the right quality and volume.
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Role of the Leader
The primary role of the leader is to ensure the
standard can be adhered to. Any
interruptions or unnecessary deviations
that affect the work sequence should be
removed from the working environment
enabling the operator to follow the
standard..
The leader must also:
• Process Confirmation - Ensure the standard is adhered to. A ‘one best way’
has been established and agreed to by the operators. To ensure safety,
quality, flow and improved capacity, the standard must be executed exactly
as stated. ‘What is the standard, was it followed, is it adequate?’
• Continuous Improvement - Ensure that the Standardised Work is the
baseline for any improvement
• People Development - Through capturing best practice with operators
and sharing knowledge through Standardised Work, the ‘one best way’ is
is locked in. This enables a versatile, multi-skilled workforce and
reduces the risk of losing ‘know how’..
• Problem Solving - Facilitate problem solving
activities with Standardised Work
providing the baseline for
investigation.’What is the standard,
was it followed, is it adequate?’
Lock in the countermeasure
once in place.
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Standardised Work – Process
Create the Standard
Standardised Work Chart
Engagement - the standard is built with
frontline operators to reflect the needs of
the customer, SQDCP, and any legal
requirements of the process.
Agreement of the ‘One Best Way’ must
include:
• Work sequence - the order in which the task must be completed (the ‘WHAT TO DO’)
• Takt - built to ensure the customer demand can be met
• Standard In Process Stock (SIPS) - minimising any inventory required to perform the task and enable flow
The document is authorised by the appropriate parties.
Job Element Sheet (JES)
The standard, at the Job Element Sheet
level, (the ‘HOW TO DO’) must adhere to
the following methodology to ensure
process confirmation, operator training and
problem solving:
• Step - Clearly identify the step
• Key Point - Articulate key aspects to perform the task
• Reason Why - Explain the consequence of not following the Key Point (Consequence)
Training - Train all operators involved in the standard and track competency.
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Standard Work Chart
(WHAT TO DO)
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Maintain the Standard
Process Confirmation
Process Confirmation, the robust audit of standards and clear actions to
remedy variation is a pre-requisite for ensuring standards serve a purpose.
1st Line Supervisor - ensure the standard is maintained
Layered Audits - ensure the system is working effectively to maintain
standards.
Improve the Standard
Standardised Work provides a baseline to adhere to until a change for the
better is incorporated. In the process a new standard will emerge that has
improved Safety, Quality, Delivery, or Cost. The process for improving
standards is as follows:
Improvement Steps for Standardised Work
The improvement steps are followed by the team and supervisor.
1. Identify the waste and suggested improvement
2. Quantify the impact of the idea
3. Develop a plan of implementation
4. Implement the Idea
5. Confirm the idea is working and standardise
6. Share the benefits
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Job Element Sheet
(HOW TO DO)
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Standardise the improvement - Once verified as successful the idea is then
incorporated in the new standard that is then authorised.
Train the team in the change
- The teams / shifts are then
trained in the change
Share the benefit - Where possible, the improvement should be shared
across sister processes along with the standard.
Timing
• The ideas may accrue over a certain period (weeks) as the team and supervisor formulates the hypothesis. However, this should not be longer than 4 weeks.
• Ideas should not be left unevaluated for more than one week
• The check cycle for the effectiveness of the idea is at the discretion of the supervisor and superintendent with the support of Business Improvement
• The new standard must be operational from the moment of acceptance
• Training must be immediate with the change and follow Job Instruction methods
Recommendations
• A version history of changes is kept in archive for traceability and learning
• Ability to revert to previous standard if required
• Shared JES are used where possible to minimise burden of work and
generate a bank of best practice steps to be incorporated into the
Standardised Work
• Graphics and photographs are incorporated wherever possible
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Contact Us
This document was written by Mark Radley with the support of Chris Jones, Roger Bent,
Gary Sermon, Mike Slinger, Andrew Hemingway and Tim King.
For further details on how GENEO can support your organisation with Lean transformation,
please contact us on:
www.geneo.co.uk
Mark Radley - Director [email protected]
m:+44(0)7753600158
Tim King - Director [email protected]
m: +44(0)7810820414
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GENEO Consulting Limited
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