Marcy Hughes

1039 C Hunters RunLebanon, OH 45036

513-446-2905vacationagent4u@yahoo.com

Experienced professional seeking a challenging position to utilize strong decision-making, leadership, and critical thinking skills to contribute to General Motors through transition to a direct employee. Willing to travel.

► Detail Orientation and critical thinking ► Interpersonal Relationships ► Excellent Customer Service ► Team Leader► Microsoft Office ► Ability to Manage Others ► Resolution Specialist► DG/HAZMAT SPECIALIST July 2010

ObjectiveSeeking a challenging leader position using leadership, organizational, interpersonal, administrative skill and experience, with opportunity for advancement.

SKILLS Critical Thinking skills Computer software programs, All Microsoft programs, Goldmine, Worldspan,

Tam, Spreadsheets, and various others Team leader, Supervisor Customer service, Resolution specialist Detailed Oriented DGIS and Hazmat Training Quality inspections Quality tracking Developing interpersonal relationships within the companies I work with Class A CDL School Bus Driver

Work ExperienceDG/Hazmat Specialist 7/2010 DSV Transport & Logistics

Certified Hazardous Material Specialist Excellent Customer Service Inspection of hazardous Materials for compliance Preparing various reports and excel spreadsheets,

including truck schedules, aging reports, audit spreadsheets for customers

Preparing DGIS Documents in compliance with mode of Transportation and customer compliance , including MSDS and Special permits.

Check quality and accountability of the PGW glass shipments, Overages, exceptions, shortages, replacements and communication with PGW.

Office Manager/Admissions Rep3/2010 Antonelli College, West Chester, OH’

Admission sales, Convention sales, going to retail locations to request permission to leave our brochures, meet with potential candidates and sell them the college, sign them up fulfilling all the various paperwork, getting referrals and friends of students to call on and set up appointments to come in and see the college and close a sale with them as well, answer incoming calls, mail out acceptance letter, order supplies, spreadsheets,

Timesheets for student helpers and part time staff, and any other projects that other staff members may need assistance with, schedule open houses, prepare the food etc. for open houses.

Meeting with employees, students, parents Scheduling employees time for the month

Collector6/2009 to 3/2010 General Revenue Corporation, Sycamore Township

Selling payment programs, collecting on accounts, skip tracing, call center, making over 150 calls per day, record keeping, meeting monthly collection/sales goals.

Store Clerk (Part Time)5/2009 to 5/2010. United Dairy Farmers, Maineville, Ohio

Sales clerk, cashier, stocking, dip side, cleaning, rotating stock, prep

Truck driving training2/2009 – 5/2009 C1 Drivers Training, Indianapolis, In and USA Truck, Van Buren, AR

C1 Driver training from 2/2009 to 3/2009, then did OVR training with USA Truck

To 5/2009. Learned proper routing, mapping, DOT laws, delivered freight on time, showed excellent customer service at drop offs and pickups, prepared

documents for bill of ladings, followed DOT 10 and 13 hour rules and leaned to navigate rest areas, spent 8 weeks on the road with trainer and earned my

own truck. Followed the Smyth System at all times.

Seasonal Clerk11/2008-1/2009 Macy’s Department Stores, Kenwood, Ohio

Sales, Stocking shoes, cashier, customer service, sale sets

Corporate Housing Sales12/2007 – 12/2008 Almost Home Corporate Housing, Sturgeon Bay, WI

Independent sales contractor for corporate housing. Research and prepare potential client quotation. Provide information to the prospective client. Follow thru with the sales quote. Marketing research projects to grow the customer base. Record keeping, customer data base, customer files, making excellent relationships with the suppliers of corporate housing.

Senior Travel and Housing Coordinator7/2001 - 12/2007 On Assignment Nurse Travel, Cincinnati, Ohio, (Sold to a company now known as Medical Solutions.)

Provide excellent customer service, resolution problem solving, booked travel, air, car, hotel, for nurses and corporate employees, setting up and keeping excel spreadsheets updated, set up short term housing/apartments along with furniture and utilities, securing and signing leases. Filled in for department manager when she was out. Paying the rents along with invoicing and coding, and data entry, Training new Coordinators, setting budgets for hospital accounts, sales quotes, and solving issues as they arise. Worked with sales department to find the best possible pricing for both the hospital and company as well as making sure the housing would be acceptable for the nurses, kept business relationships and contracts with furniture vendors all over the USA, kept on going accounts with the utility companies around the USA.

School Bus Driver4/1995 - 6/2001 Fairfield City Schools, Fairfield, Ohio

School bus driver and also food service aide, serve lunches to students Use cash register, maintain daily log records. Driving school bus routes taking children to and from school. Maintaining bus and doing pre-trip as required by the D.O.T.

Owner/operator5/1980 - 8/1996 Cincinnati Enquirer Route, Cincinnati, Ohio

Owner/Operator of paper delivery route, delivered 1800 Sunday and 980 daily papers, provided excellent customer service, managed banking and invoicing, prepared monthly reports, supervised assembly of newspaper sections, and bookkeeping.

Education2/2009 to 4/2009 C1 Drivers Training, graduate, classes A license.

6/2000 - 3/2001 Tri State Travel School, Cincinnati, Ohio (graduated, 4.0)► Travel sales courses ► Airline, car rental, Hotel software