STAL Sustainability Pages

8/3/2019 STAL Sustainability Pages

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Making a world o dierenceStansted Airport Sustainability Report 2010


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2

Contents

Message rom the Managing Director 3

1. Independent assurance statement 5

2. Managing sustainability at London Stansted Airport 9

3. Perormance results 11

4. Managing our carbon emissions 13

5. Examples o what we do 15

6. 2011 targets 21

7. Data summary 23

2

Stansted Airport

is proud to hold

both the ISO14001

environmental accreditationand the Carbon Trust Standard


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Stansted Airport | Sustainability Report 2011 | August 2011 3

Message rom the Managing Director

I am delighted to introduce London Stansted Airports latestSustainability Report.

This document sets out how we have perormed across a rangeo sustainability targets we set ourselves or 2010 and includesan independent external assurance review. The results o thisand eedback rom our stakeholders has shaped our 2011Sustainability targets.

Our sustainability commitments are to:

Enhance the local, regional and national economic andsocial benets o London Stansted

Seek to prevent, reduce or oset London Stansteds eectson the environment and local communities, and work withour stakeholders to ensure that the airport plays its role inrespecting environmental limits

Provide good conditions o employment, respect diversityand equal opportunity or all employees

Provide a sae and secure airport or sta and passengers

Demonstrate eective and ecient management oLondon Stansteds inrastructure and acilities.

2010 was a challenging year or the business, as we respondedto the eects o the volcanic eruption in Iceland, sustainedchallenging economic conditions, new government policiesin the UK and the severe winter weather in both Januaryand December.

Despite these challenges, at Stansted we have continued tomake positive steps on reducing our environmental impactsand engaging with the community to balance the needs orunning an international airport, whilst minimising the impact ithas on the communities surrounding the airport.

We remain committed to operating the airport sustainably.We will be clear with both our business partners and localcommunities on our commitments as we have already set outin our ve year plans on the ollowing topics:

Employment

Noise

Air Quality

Waste

Surace Access

During 2010, I was pleased to see the improvements we madeto deliver these strategies, making the airport more sustainable.

Key highlights or me have been the introduction o thenew Stansted Express trains, the airport being re-accredited orthe ISO 14001 award and achieving the Carbon Trust Standardas well as our ongoing community related activities.

I note with interest the comments made by our independentassurance auditors to this report and I am committed to takingtheir points on board to improve our work in 2011.

I believe the key or London Stansted Airport and all ourstakeholders is improved partnerships with a view to work

in collaboration.I hope you will enjoy reading this report.

Nick BartonManaging Director, London Stansted Airport


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4

4

The targets in the

Sustainability Report 2010

demonstrate continuingprogress for London Stansted

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Introduction

WSP Environment & Energy (WSP) were commissionedby Stansted Airport Limited (London Stansted) to conductan independent external assurance review o the targetscontained in the Sustainability Report 2010 and carbonootprint or 2010.

The aim o this statement is to provide assurance tostakeholders, that the inormation provided by LondonStansted in the reporting inormation, is appropriate to thenature and activities o London Stansteds operations aswell as accurate, reliable, objective and has been validatedby an independent third party. This statement also providesverication o London Stansteds carbon ootprint.

Our assurance responsibilityWSPs obligation is to London Stansteds stakeholders andreaders o this statement. WSP is responsible exclusively orthe contents o this statement and providing assurance overthe scope o data contained in the Sustainability Report 2010;specically key perormance indicators and targets, and carbonverication as detailed in the methodology.

WSP has not been involved in the development o LondonStansteds Sustainability Strategy, Carbon Footprint orpreparation o any o the material included in the reportinginormation.

Reporting criteria and assurance standardsWe perormed our work in accordance with WSPs assurance

methodology which is based on the international assuranceand audit standards ISO19011, ISO14064:3 and AA1000AS.We also reerred to the WBCSD/WRI GHG Protocol andthe DEFRA/DECC Corporate GHG Reporting Guidance inconducting our assurance work.

Assurance methodologyWSP undertook a review o the targets and key perormanceindicators included in the 2010 Sustainability report, excludingpassenger experience and economic development keyperormance indicators (KPIs). A review was undertaken othe data collection, collation and conversion actors used orthe carbon ootprint. O particular importance is to providethe assurance o materiality o the reporting inormation andengagement o stakeholders:-

Materiality:The reporting inormation includes targets that are materialto the wide range o London Stansteds stakeholders and isconsidered by senior management in strategic developmentthrough the Sustainability Board.

Inclusivity:The targets provide comprehensive coverage o key issuesand challenges acing the airport and the aviation sector andLondon Stansted have engaged a number o internal andexternal stakeholders within this process.

Responsiveness to stakeholder concerns:Engagement with stakeholders is evidenced in meetingthe targets, with evidence o continuing collaboration withnumerous working groups and partnerships to address thesustainability challenges.

Our assurance process included:

Validation o all KPIs and sustainability targets inthe reporting inormation (excluding the passengerexperience and economic development)

Validation o processes or data collection methods

Validation o perormance including alignment with keymaterial risks and interviews with key personnel

A sample based validation o sustainability practices

Assessment o the carbon ootprint to ensure compliancewith the requirements o the GHG Protocol

Comments on materiality, representation and whetherit meets GHG Protocol and ISO14064:1 and any errorsor omissions and associated risks.

London Stansted provided access to records and datarequired and WSP is condent that no material inormationhas been withheld.

In addition to this statement, an internal management reportwas produced or London Stansted. This provides urtherdetails on the outcomes o our assurance and the key ndingsare summarised in this statement.

Independent assurance statement


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1Summary o

key fndingsThe targets in the sustainabilityReport 2010 demonstrate

continuing progress or LondonStansted in managing and reporting on

corporate responsibility issues. Highlightsor 2010 include engagement with airlines

to try new approaches to noise reduction, trialswith alternative uels or ground operations and

signicant on going investment in the airports watermanagement inrastructure.

London Stansted is disclosing the key issues, opportunitiesand challenges acing the business or each topic area,which includes reerence to the wider sustainabilitychallenges acing the aviation sector. The airport has matureand developed sustainability management systems andprogrammes which continue to address these challenges

It is evident London Stansted is systematic in engagementwith stakeholders, using diverse media to engage variousgroups. Stansted has developed a series o actsheets tohelp the local community understand about how fights,the airport and other aircrat operate

Overall London Stansted has achieved the majority o 2010targets as planned. For areas where targets have not beenachieved or where only some progress has been made,an explanation or justication or this is provided in theSustainability Report 2010

Stansted has published a Noise Action Plan in line withGovernment requirements. Although Government planshave been delayed, Stansted continued to develop the planwhich sets out a key action plan which sets out a serieso measures to ensure noise levels at the airport and mostimportantly, those emanating rom aircrat on take o andapproach are minimised

New measurement and data validation processeshave meant that the airport has identied errors in thedelivered energy reported in 2008. The sustainabilityreport includes an explanation o the issues identiedand the corrected data

The carbon ootprint o the airport has been reviewed andveried and has been ound to provide a air representationo the GHG data. The ootprint has been developed in line

with GHG protocol requirements and is developed aroundthe Operational boundary o the airport. We have identiedthat no errors or omissions are present that represent amaterial discrepancy o greater than 5%

The airport has developed a detailed strategy to reducewaste at the airport. They have had some signicantsuccess in diverting waste rom landll, International oodwaste which is classed as Category 1 has specic disposalrequirements and still poses challenges or the airportsrecycling targets

Stansted has achieved the highest level o passengertransport mode share o any major UK airport and haveexceeded the target o 43%, currently achieving 47.3%

Increasing employee public transport use is challenging.However, through the introduction o the Airport statravel centre and car share scheme the percentage o stasingle occupancy car journeys has allen rom 87% in2002/03 to less than 72% in 2009. In comparison, the DT2010 National Travel Survey showed the average UK singleoccupancy rate or commuting was 86%.


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Independent assurance statement continued

Improvements and recommendations

The ollowing is a summary o the key areas or comment andimprovement, highlighted within the scope o this assurance:

The airport should continue to look at a range o optionsor reducing energy consumption. While the Biomass boilerprovides an excellent source o energy or the site; we wouldencourage the airport to continue to review other renewableenergy sources in line with the recent energy strategy

In addition, as part o a wider energy managementprogramme, we would encourage the airport to installurther energy meters to improve their understanding owhere energy is being used, especially the split betweenLondon Stansted and tenants consumption. This will assistthe airport in reducing any double counting in reporting

It is recommended that the airport considers newapproaches to dealing with the Category 1 waste romlong haul fights, currently sent to landll. This is particularlyimportant i long haul fights at the airport increase

As London Stansted prepares or greater autonomy withinthe BAA operating Group, it is recommended that eortsare made to develop airport-specic data sources in somecases in order to improve the accuracy o the ootprint. Thisparticularly applies to the calculation o aircrat emissions inthe annual carbon ootprint

London Stansted relies on third parties or the provisiono data, principally relating to waste disposal and scope 3CO2 emissions. Due to the limited control that the airporthas over this data, it is important that data owners ullyunderstand any assumptions and that they are regularlyrevisited to ensure their relevance. It is recommended thatthe airport carry out spot-checks or audits on this data toensure accuracy

The carbon ootprint has highlighted that while current datacollection methodologies are robust and comprehensive,they may not be provided in a orm that makes theidentication o reduction strategies easy to determine andit is recommended that the methodologies are reviewed.

Our assurance opinion

Based on our assurance, our opinion is that the SustainabilityReport 2010 or London Stansted provides a detailed andaccurate representation o their activities or the period 1January 2010 to 31 December 2010. The Carbon Footprintor 2010 or the airport presents a air representation o theGHG data and has been prepared in accordance with theGHG Protocol.

Prepared by:Emma BollanAssociate DirectorJuly 2011

Authorised by:Andrew BrightTechnical DirectorJuly 2011


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88

2

We focus on

working together

with our business

partners and stakeholders

to improve the airports

sustainability performance

Managing Sustainability at London

Stansted AirportThe topics we seek to manage across our sustainabilityagenda are presented below.

Annual targets or each topic are set and agreed by theManaging Director and London Stansted board, taking intoconsideration issues such as past perormance, stakeholderinterests, long-term business objectives, our contribution tocorporate objectives and any anticipated changes, or examplenew regulations and legislation.

Noise, Air quality,

Climate change,

Energy, Bio diversity,

Water, Waste

Business

Meet the buyers

Economicdevelopment

Passenger experience

Managing our people

Health & Safety

Communityengagement


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How is corporate sustainability managed at STAL?Corporate sustainability is an integral part o running our

business at Stansted. It is built into our governance and drivenby our senior leadership team, so that we have the rightsystems in place and strategy to manage our business saelyand responsibly.

Management systemsWe operate a Managing Responsibly system, whichencompasses health, saety, security and environment.This ramework provides us with a systematic way oidentiying and managing these issues, as well as settingperormance improvement targets. It is a comprehensiveapproach to risk management,which includes establishinginspection audit cycles.

Stakeholder EngagementWe work hard to engage and work with as many o ourstakeholders as possible in setting and delivering againstour Sustainability commitments and targets. An overview

o our stakeholders is given below.

Internal: Airlines, NATS, Direct business partners -retail, suppliers and tenants.

External: Stansted Airport Consultative Committee, Noise& Track Keeping Working Group, Stansted Airport TransportForum, Community Trusts, Meet the Buyers, tourism authorities& business orums.

Who does what at the Airport?Running an airport is a complex business.

While we control some aspects directly, other aspects rely onworking closely with stakeholders.

Stansted Airport Limited (STAL) is responsible or planningand undertaking airport developments, operating the terminal,security, property management, retail acilities, re servicesand cargo. STAL is the landlord o the site at London Stanstedand co-ordinates health, saety and environment work acrossthe airport.

The responsibilities o other organisations are explained below:

AirlinesResponsible or checking-in passengers and their luggage,delivering hold luggage to its nal destination, cargo,providing and uelling aircrat, boarding passengers,passenger saety when boarding and disembarkingrom aircrat, and on-board catering.

NATSThe National Air Trac Services (NATS) looks ater air traccontrol and management, ensuring that aircrat fying in UKairspace and over the eastern part o the North Atlantic aresaely separated.

Civil Aviation Authority (CAA)Controls all aircrat routes at UK airports, regulates airlines,

airports and NATS. The CAA also sets airport charges at theLondon Stansted Airport.

The UK Border AgencyThe UK Border Agency is responsible or securing the UKsborders and controlling migration in the UK. They manageborder control or the UK, enorcing immigration and customsregulations.

Commercial servicesIndividual businesses provide catering, shopping, car hire,car parking and banking services.

Public transport operatorsMany independently run bus, coach, taxi and rail companiesprovide connections to and rom our airport.

Monthl y Strategy Board Monthly Per ormance Board

STAL Board o Directors

Determining & Reviewing Sustainabilitystrategy & targets

Risk Governance Meeting(Operational/Tactical Sustainabilityperormance management)

Figure 2: The corporate sustainability management

structure at STAL

Managing sustainability at London Stansted Airport


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Topic Target Perormance Status

Environment

Climatechange

To publish a 2010 carbon ootprintin the 2010 Corporate ResponsibilityReport, together with a detailed report oactivities we have undertaken to reduceemissions at the airport

2010 carbon ootprint was 9% lower than in2009. The reduction in fights and passengernumbers has contributed partly to this. Directemissions were 2.6% lower than 2009

Noise

We will continue to challenge ourairline partners to maintain agreed trackkeeping standards at London Stansted

98.4% o fights on track during 2010 (vs98.2% in 2009). All routes improved exceptClacton departure rom Runway 22. Specictrials been carried out to improve track keepingperormance on the Clacton route

We will start to implement measures andcommitments as detailed in our NoiseAction Plan, once ormally adopted

by DEFRA, and make public the nalapproved version o the Plan

Airport Noise Action Plan ormally approved byUK government 19th May 2011.STAL increased departure noise inringement

nes along with introducing improved noisecomplaint handling policies in 2010

We will review our communicationsmaterial and update our noise website

Our web track system has been upgradedin 2010

Air qualityTo conduct at least 1 trial o alternativeuel vehicles at the airport by 31stDecember 2010

Trial o hydrogen generation, storage andvehicle reuelling planned in 2010. Trial tookplace March 2011

Energy

To reduce STALs contribution to CO2

emissions against 2009 by 5%, to 49,617tonnes

In 2010 we reduced our emissions by 2.62%on 2009 to 50,838 tonnes o CO

2. This was

infuenced by the extremely cold start and endto the year which meant our gas consumptionwas unusually high. Our electricity consumption,which comprises the majority o our energy use,ell by 4.74% on 2009. This was largely due to

improvements made in asset controls

WasteTo recycle 50% o airport waste*including composting by 31 December2010

54.79% o airport waste was recycledor composted

Water

To construct and commission the newpumping station and reservoir atBalancing Pond D by 31st December2010

The new balancing pond D construction beganin mid October 2010 and was commissioned bythe end o January 2011

3

Key to perormance results:

Target not achievedThe target actions have not been progressed,or perormance is lower than last year

Some progress madeThe target has not been achieved, but actions havebeen carried out towards delivering the target andperormance is better than last year

Target achievedAll the actions are completed and items delivered.Perormance has reached the target level

Target betteredMore actions have been completed thanplanned against the target and perormanceis better than the target


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Environment continued

Suraceaccess

To achieve a 43% share o air passengersusing public transport by 2015

CAA 2010 data shows that the percentage oairport passengers using public transport hasgrown to 47.8%, compared with 2009 data o47.2%

To reduce the number o sta driving toand rom the airport by private car to nomore than 73% by 2015

The 2009 survey showed 72% o sta drivingto and rom the airport alone by private car.The next survey is taking place in 2011. In 2010Airport Travel Card and Car Share Schemescontinued to be marketed, with companiesadvising employees o the schemes when theyare on inductions courses

Biodiversity

To complete scrub clearance in the Fenhabitat area to maintain water levels inthe Fen, and monitor the eectivenesso this treatment

10-15% o the heavily overgrown areas inthe Fen have been cleared and a water levelmonitoring regime has been re-instated

To deliver coppicing and scrub clearancein Eastend Wood in accordance with themanagement plan

Continuing work was done with English Natureand the Forestry Commission to agree andnalise our management plan or EastendWood. Unortunately as this plan has yet to beapproved, we have not been able to progressany coppicing or scrub clearance work in the enduring 2010

Social

Communityengagement

To re-launch the BAA Communities Trustto bring it closer to the community itsupports in and around London Stansted

In 2010, we set up the London StanstedCommunity Fund. The committee panelwas drawn rom members o sta, key localstakeholders, airport business partners and amember o the BAA Airport Communities Trust.The panel met our times in 2010.The und supports youth, environmental and

volunteering projects within a 40 mile radius oStansted Airport.In total over 69,000 has been awarded to 21local causes

To continue to work with Harlow-basededucation providers, networks andgood causes to raise the aspirationsand achievements o young people inthe town

In 2010, the Stansted Insight Programme ranor one week in February and 12 learners rom3 Harlow Schools and Saron Walden CountyHigh have beneted rom this work experience.This programme was developed in 2009 withthe Harlow Education & Employer Partnership


Social continued

Thepassengerexperience

To manage the security operation toensure the highest standards o securitycompliance, whilst delivering targets ono more than a ten-minute queuing timeor 95% o our departing passengers,a 15-minute queuing time or 98%o our departing passengers. 0% odeparting passengers will queue or30 minutes or more

2010 Security Queuing Results98.19% o our passengers queuedor 10 minutes or less.99.67% o our passengers queuedor 15 minutes or less.0% o our passengers queued or30 minutes or more

Managing

our people

To continue to reduce absenteeism withan aim to reduce absence by a urther15% in working days lost across theairport by the end o 2010

During 2010, absenteeism increased ratherthan decreased. In late 2010 a ull analysis wasundertaken and revised plans introduced. Inthe rst 6 months o 2011, absence levels hadreduced across STAL employees by over 20%and a urther targeted reduction o 20% or theollowing 6 months.

To carry out a Pulse Check survey osta across the organisation in January2010 and develop action plans rom theresults

A Pulse Check survey was conducted during2010 and an action plan produced. Many othese actions, including the introduction o newequipment, management training, customerservice training were developed during the rsthal o 2011.

Healthand Saety

To maintain OHSAS 18001 certication The airport successul passed its OHSAS 18001re-certication audit on 1st July 2010

To achieve a lost-time injury (LTI) rateo 0.5 LTIs per 100,000 hours

At the end o 2010, we achieved a lost-timeinjury (LTI) rate o 0.61 LTIs per 100,000hours worked. This was down by 53% romDecember 2009, where the rate was 1.25 LTIsper 100,000 hours worked

Economic

Economicdevelopment

To conduct a survey o businesses1) in and around London Stanstedthrough the Stansted Airport Chambero Commerce2) o London businesses through theLondon Chamber o Commerce andIndustry, to ascertain the view-pointso business users o the airport. To eedthese ndings back into the appropriateareas o the business

The surveys o businesses were completed inMarch 2010, with eedback o the survey resultscommunicated to the relevant internal businessunits

To hold a Meet the Buyers procurementevent during 2010

A meet the buyers procurement event was heldin March 2010

Perormance results


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Since 2008 we have

reduced our direct carbonemission by over 5%

4


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Managing our carbon emissions

Direct emissions(tonnes CO

2)

2010 2009 2008 variance on 2009

Business travel

Company car 5.65 23.41 12.22 -18.00 -75.86%

Airside uel useSTAL vehicles

705.12 920.48 893.89 -215.00 -23.40%

UtilitiesElectricity

47,177.39 49,099.26 51,314.07 -1,922.00 -3.91%

Gas 3,775.93 2,803.94 2,459.63 972.00 34.67%

Wood 139.22 277.63 101.20 -138.00 -49.85%

Rerigerants 26.22 38.35 43.57 -12.00 -31.63%

Total 51,829.53 53,163.00 54,825.00 -1,662.00 -3.03%

2010 London Stansted Airport Carbon Footprint compared to 2009

2010 Carbon FootprintIn 2010 London Stansteds ull carbon ootprint reduced by 8.5%. A graph showing how this

change is broken down is given below.

Aircratin LTO

Passengertransport

Statransport

Airsideuel use -third party

Businesstravel

Utilities0

50,000

100,000

150,000

200,000

250,000

STALs directemissions

Tonnes o carbon dioxide

53,163

2009 2010

26,804

7,080

37

9,888

216,453

163,699

24,540

9,160

29 5

,258

51,895

2

01,674

134,682


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14

Community EngagementDuring 2010, 230,000 was donated rom the three

airport community unds to worthy local community causes.

Airport sta generously handed over 2,500 supermarketvouchers to help support local school children.

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Examples o what we do

Haiti fight

Emergency supplies boundor earthquake stricken Haitidepart Stansted Airport.

A special relie fight ovital emergency suppliesand equipment bound orearthquake stricken Haititook o rom StanstedAirport in January 2011.The British Airways Boeing

747 reighter departedrom the airport carryingaid rom Oxam, the RedCross, UNICEF and theWorld Food Programme.

Ware in Bloom

Ware Town Partnershipreceives 2,350 airport grantor new gardening equipment.

The airport handed over agenerous 2,350 to the WareTown Partnership through itscharity, the Stansted AirportCommunity Fund. The cashwill buy new gardeningequipment, including ladders,water systems and a trailer tomove fowers and hangingbaskets around the town.

Arts Centre

Airport hands over 2,000to Dunmow Arts Centre orchildrens musical workshops.

The airport hands over 2,000Arts Centre (Dunmow) throughits charity, the Stansted AirportCommunity Fund. The cashwill allow the centre to oer arange of educational workshops,including a childrens projectto write, direct and producea musical.

Carbon Trust Standard

Lower emissions helpsairport gain yet anotherenvironmental accreditation.

In 2010, Stansted Airportadded the Carbon TrustStandard to its impressiveenvironmental credentialsthanks to the successulintroduction o a wide rangeo energy saving initiatives.

The airport gained the prizedstandard ater demonstratinga reduction in emissions rombuildings and vehicles in 2009compared with the average o2008 and 2007.


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iPhone App

Inormation at yourngertips thanks toLondon Stansted app.

London Stansted Airportunveiled its ree iPhone appbringing everything rom thelatest fight inormation toa public transport journeyplanner direct to passengersngertips. Designed to

make lie easier or travellers,users can save money bypre-booking car parkingdirect rom their iPhone,download discount vouchersor shops and restaurantsand view a vast array ouseul airport inormation.

Minimising WeatherDisruption

London Stansted staworked tirelessly tomaintain a business asusual operation duringthe snow events in Januaryand December, includingaccommodating numerousdiverted fights rom otherUK airports.

Transport Forumlaunches new

technology opportunities

London Stansted announcesa new partnership with ITMPower to hold a HydrogenOn Site trial during 2010/11.

East o EnglandTourism promotion

Airport teams up with Easto England Tourism to helpboost inbound tourism.

Stansted Airport, the secondlargest port o entry in the UKor oreign visitors, teamed upwith East o England Tourismto help boost inbound tourism.Launching the joint promotion

were East o England TourismChie Executive, Keith Brown,and Nick Barton, the airportsManaging Director.

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Examples o what we do continued

Reduce, reuse, recycleLondon Stanstedsthree R strategy tohelp manage waste.

London Stansteds publishedve year waste managementstrategy has a three R ocusto Reduce, Reuse and Recycleor its ambitious targets tosend 0% o waste direct tolandll and recycle 60% by2015. Between May andDecember 2010, 158 tonneso ood waste has beencomposted and recycled ratherthan sending it to landll.

Working with ourAirline Partners

During 2010, with our airlines,we launched new services todestinations such as Turkey,Croatia and Hanover.

Facilitating theFootball World Cup

Cargo destined or theootball world cup washandled by London Stanstedcargo partners during 2010.


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Meet the Buyers

Stansted urges businessto work together oruture success.

We want to work inpartnership with businessesrom across the East oEngland was the clearmessage rom Stanstedat the airports ninth annualMeet the Buyers event

Continual Success oBus and Coach Services

During 2010 bus and coachroutes continued to growat the airport, with 47.9%o air passengers usingpublic transport to and romthe airport.

London 2012Preparations

During 2010 LondonStansted hosted a number ovisits and continued to workwith our partners to prepareor the London 2012 Olympicand Paralympic games.


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Examples o what we do continued

Aircrat Recovery

Stansteds Fire Servicepictured during an exercisehosted at the airport in Juneto test our new emergencyaircrat recovery heavyliting equipment.

Bringing new CommercialOpportunities to Lie

In 2010 we saw thelaunch o new retailbusinesses including YamYam a new Asian oodand beverage outlet.

Macmillan

Regional businesses donategenerously at airportnetworking event

The cancer charity was given amassive boost ater businessesin the region raised 1,000at a networking event heldby the airport. Businessesattending the airports annualMeet the Buyer dipped intheir pockets and raised700 during a collection orMacmillan Cancer support -the airport then rounded

the gure up to 1,000.

Beyond Youth

Disadvantaged young peoplebenet rom a bumper cashwindall rom Stansted Airport.

Beyond Youths Chance2 Change programmethat helps disadvantagedyoungsters received 5,000rom the Stansted AirportCommunity Fund.


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2020

In 2010, we

achieved the Carbon

Trust Standard for our

approach to managing

and reducing our

carbon emissions

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2011 targets

Topic Target

Environment

Climate change Deliver Climate Change Adaptation Plan for Stansted Airport by 31 May 2011

Develop a climate change strategy for Stansted by 31st December 2011

Noise Deliver relevant 2011 Noise action plan actions

Air quality Deliver 2011 actions as dened in STAL Air Quality Strategy

Energy Deliver a 3% reduction in CO

2emissions rom energy consumption in 2011

compared to 2010

Waste To recycle or compost 55% of airport waste To divert 65% of our waste from landll

To deliver 2011 actions as dened in STAL Waste Strategy

Water

Carry out ow monitoring of Balancing Pond C system by 31 December 2011

Determine capital investment options to improve STAL freshwater pumping stationby 31 December 2011

To reduce water consumption by 3% in 2011 compared to 2010

Surace access

To achieve a 43% share of air passengers using public transport by the time the airport reaches 35mppa

To reduce the number of staff driving to and from the airport by private car to nomore than 70% by the time the airport reaches 35mppa

Biodiversity To implement 2011 actions as dened in Eastend Wood Management Plan

Topic Target

Social

Communityengagement

To re-launch the employee I-volunteer scheme and hold a local celebration awardsevent in spring 2011

To increase the number of local charities collecting i n the terminal to 40% ofavailable days

To encourage and organise 18 school visits to the airport (2 visits per monthexcluding July/Aug/Sept)

The passengerexperience

To manage the security operation to ensure the highest standards of securitycompliance, whilst delivering targets o no more than a ten-minute queuing timeor 95% o our departing passengers, a 15-minute queuing time or 98% o ourdeparting passengers. 0% o departing passengers will queue or 30 minutesor more

Managingour people

Hold an annual Employment Forum

We will fund the nal year of the Airport Skills Academy to the value of 50,000in 2011

We will review on Airport company employee skills and recruitment requirementsto understand their needs or the uture in 2011

Healthand saety

To increase near miss reporting to 750 or more by 31st December 2011

To replace existing security screening equipment with a new automated trayreturn system

Economic

Economic

development

To run one tourism campaign a year to promote foreign travellers to return to the UK

To work with the London Development Agency and Visit Essex to develop a proposal

or city host volunteers to welcome visitors during the London 2012 games. To hold a Meet the Buyers procurement event during 2011


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2222

In 2010, we recycled

54.79% of our waste,

4% ahead of our target

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MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

STAL direct CO2 emissions(Energy consumptionand vehicles)

Tonnes o CO2per annum

New in 2008 54,825 53,162 51,895 -2.38%

Aircrat in landing & takeo cycle CO2 emissions


None set New in 2008 233,866 216,493 201,674 -6.85%

Passenger transportCO2 emissions


None set New in 2008 169,300 163,699 134,682 -17.73%

Sta transportCO2 emissions


None set New in 2008 33,813 24,540 26,804 9.23%

Airside uel use - Thirdparty CO2 emissions


None set New in 2008 7,799 9,160 7,080 -22.71%

Waste & waterCO2 emissions


None set New in 2008 5,882 5,258 9,888 88.07%

Business travelCO2 emissions


None set New in 2008 50 29 37 28.90%

Total carbon ootprintscope 1,2 & 3


None set New in 2008 505,535 472,341 432,061 -8.53%

Total CO2 per passengerkg o CO2per Pax

None set New in 2008 23 24 23 -1.68%

Data summary

Climate change

NO2 annual mean g/m3NO2 < or =40g/m3

annual mean26 28 28 24 24 25 4.17%

NO2 1 hour mean

above 200g/m3

Number o

exceedences

No morethan 18

exceedencesa year

0 0 0 0 0 0 0

PM10 annual mean g/m3PM10 < or =

40g/m3annual mean

17 24 22 17 19 21 10.53%

PM10 24 hour meanabove 50g/m3

Number oexceedences

No morethan 35

exceedencesper annum

1 8 9 2 2 3 50.00%

Benzene annual mean g/m3Annual mean< or = 5g/m3

Not installed Not installed Not installed Not installed Not installed Not installed New in 2008 0.76 0.77 1.04 35.06%

Air quality (High House Farm)


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24

MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

NO2 annual mean g/m3NO2 < or =40g/m3

annual meanNot installed Not installed Not installed Not installed Not installed 21 20 21 21 19 -9.52%

NO2 1 hour meanabove 200g/m3

Number oexceedences

No morethan 18

exceedencesa year

Not installed Not installed Not installed Not installed Not installed 1 0 4 13 0 -1,300%

Air quality (Runway)

% departures on trackon each individual NoisePreerential Route 4,000t

No fightson track /

total fights98% 93.82% 96.06% 97.19% 96.60% 96.03% 98.03% 97.95% -0.08%

% departures on trackon each individual Noise

Preerential Route 3,000t

No fightson track /

total fights

99% 99.59% 99.95% 99.52% 99.40% 99.00% 99.39% 99.80% 0.41%

% departures ontrack all fights

No fightson track /

total fightsNone set 97.93% 98.74% 96.66% 97.84% 98.32% 97.90% 97.38% 98.64% 98.76% 0.12%

Flights on track onRoute 22 Buzzad

No fightson track /

total fights95% 0.56% 99.38% 99.30% 99.29% 98.80% 99.30% 99.77% 0.47%

Flights on track onRoute 22 Clacton

No fightson track /

total fights95% 2.28% 96.78% 97.86% 97.93% 97.64% 98.79% 98.73% -0.06%

Flights on track onRoute 22 Dover

No fightson track /

total fights95% 2.28% 94.98% 97.05% 95.31% 93.84% 98.46% 98.75% 0.29%

Flights on track onRoute 04 Buzzad

No fights

on track /total fights

95 % 0.91% 99.18% 99.37% 99.41% 99.20% 99.50% 99.68% 0.18%

Flights on track onRoute 04 Clacton

No fightson track /

total fights95% 0.68% 99.39% 99.32% 99.44% 98.84% 98.51% 98.81% 0.30%

Flights on track onRoute 04 Dover

No fightson track /

total fights95% 7.83% 94.02% 93.71% 92.29% 92.00% 94.58% 94.58% 0.00%

Noise

7


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Data summary continued

MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

Number noiseinringements day(0700-2300)

Number oinringements

None set 33 7 10 14 10 8 1 2 6 2 -66.67%

Number noiseinringements night(2300-0700)

Number oinringements

None set 15 14 7 7 35 9 0 1 21 19 -9.52%

CDA compliance 24hr(Runway 22 only)

No CDA arrivals/total arrivals

90%Not previously

publishedNot previously




published93.78%

Area within57 Leq contour

km2


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26

Waste

MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

Total tonnage o generalwaste collected per annum

000s kg None set 4,008 4,188 4,565 4,838 5,259 6,261 5,923 5,400 4,689 4,574 -2.45%

Waste (kg) per paxarisings

kg None set 0.28 0.25 0.24 0.228 0.236 0.263 0.267 0.24 0.24 0.24 0

Total tonnage o generalwaste landlled

000s kg None set 156 904 1,502 2,141 3,972 4,686 4,541 3,981 1,981 1,624 -18.02%

% o general wastelandlled

landll waste/total waste

None set 3.90% 21.5% 39.9% 44.25% 75.68% 74.84% 76.70% 73.72% 42.25% 35.51% -6.74%

Total tonnage o generalwaste recovered orenergy generation

000s kg None set New in 2009 1,065 1,093 2.63%

Total tonnage o generalwaste recycled

000s kg None set 513 665 997 1,062 1,332 1,565 1,382 1,419 1,642 1,857 13.09%

% o general wasterecycled

General wasterecycled/

total waste42% in 2011 16.80% 16.3% 21.8% 21.96% 25.32% 25.00% 22.50% 26.28% 35.04% 40.59% 5.55%

Total tonnage o greenwaste composted on-site

000s kg New in 2010 1,437

Total airport waste(general and green waste)

000s kg New in 2009 5,385 6,010 11.61%

Total airport wasterecycled and composted

000s kg New in 2009 2,339 3,294 40.83%

% o total airport wasterecycled and composted

Airport wasterecycled &

composted/Total waste

55% in 2011 New in 2009 43.44% 54.79% 11.35%

% o total airportwaste landlled

Landll airport

waste/totalwaste

New in 2009 36.79% 25.03% -11.76%

7


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MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

Grid electricity kWh 98,146,750 81,802,113 84,116,086 83,448,216 85,810,988 89,210,903 90,950,283 92,162,270 93,690,662 90,832,036 86,529,097 -4.74%

CHP electricity kWh 1,700,000 0 1,550,456 1,589,494 1,675,099 1,648,044 1,700,000 1,318,592 1,221,732 759,672 0 100.00%

Gas kWh 18,770,471 26,549,795 24,581,562 24,327,040 20,332,448 21,418,695 22,725,073 16,855,894 16,828,046 15,273,684 20,385,089 33.47%

Biomass woodchip tonnes cubic metres None set 769 2,285 2,267 0.79%

Biomass kWh generated

Total annual airportenergy consumption

kWh #REF! 108,351,908 108,697,648 107,775,256 106,143,436 110,629,598 113,675,356 109,018,164 110,518,708 106,105,720 106,914,186 0.76%

kWh per passengerTotal energykWh/annualpassengers

None set 4.70 6.81 5,552.85 5.07 5.05 4.63 4.22 4.95 5.32 5.76 8.30%

CO2 equivalent (tonnes)derived rom airport

electricity, gas andbiomass consumption(recalibrated with latestDEFRA conversion actors)

Tonnes oCO2 per annum

45,769 46,525 49,191 48,679 50,673 52,358 53,861 53,331 54,240 52,474 50,838 -3.12%

CO2 per pax (kg) None set 2.94 2.44 2.09 1.92 1.91 1.78 1.66 2.41 2.70 2.90 7.49%

Energy

Total annual airportwater consumption m2

787,435 514,840 563,731 623,362 625,275 714,918 781,569 753,744 720,568 680,579 625,953 -8.03%

Water consumedlitres per pax

None set 36.56 33.66 32.12 29.42 32.15 32.78 32.26 32.26 34.11 33.72 -1.14%

Number o waterquality samples taken at

consented outalls (PondsA, B & C outlets)

None set 47 95 196 152 148 112 -24.32%

Number o water samplestaken at consentedoutalls with resultsshowing values higherthan discharge consent

None set 1 5 9 4 6 15 150.00%

No. o surace watersamples exceeding gycoldischarge limits

New in 2011

Water



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28

Water (continued)

MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

% o surace water qualitysamples showing valueswithin discharge consentparameters

97% 97.87 94.74 95.41 97.37 95.95 86.61 -9.34%

% o trade efuentsamples showing valueswithin discharge consentparameters

New in 2011

No. o travel card sales 10%increase 513 631 868 747 910 1,108 1,382 1,225 1,253 1,217 -2.87%

No. o carshare members 439 813 1,284 1,603 1,773 2,210 2,438 1,299 1,637 1,806

% o sta not arriving

by single car journey

20% by 2010 10.0% 10.3% 14.0% 20.0%Next survey

in 2007

Next survey

in 2007

27.0%Next survey

in 2009

28.3%Next survey

in 2011% o passengers arrivingby public transport

37% by 2010 34.9% 33.8% 38.6% 40.2% 39.3% 40.1% 44.6% 46.9% 47.2% 47.8% -3.63%

Private car 52.1% 52.8% 49.9% 48.4% 48.0% 47.9% 43.7% 42.1% 38.3% 40.1% 4.70%

Hire car 3.2% 3.1% 3.5% 3.4% 3.6% 3.0% 3.0% 2.7% 3.3% 3.0% -9.09%

Taxi/mini cab 9.8% 8.2% 7.7% 7.7% 8.7% 9.1% 8.7% 7.9% 8.2% 8.5% 3.66%

Bus/coach 7.6% 8.0% 10.2% 11.4% 14.3% 16.3% 20.1% 21.2% 23.5% 22.5% -4.26%

Rail 27.3% 25.8% 28.4% 28.8% 25.0% 23.8% 24.5% 25.7% 26.1% 25.3% -3.07%

Other 0.1% 2.1% 0.3% 0.3% 0.4% 0.0% 0.0% 0.4% 0.5% 0.4% -20.00%

Surace access

BAA as an employer

Number women

employed by STAL 381 512 570 550 525 546 4.00%

Number men employedby STAL

674 826 869 833 793 790 -0.38%

Age mix o employees


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MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

Age mix o employees30-39

275 301 334 302 291 286 -1.72%


327 401 422 428 409 425 3.91%


261 281 293 284 268 281 4.85%

Age mix o employees60+

25 40 51 71 77 94 22.08%

Ethnic diversity (by %)Asian all

26 55 74 73 70 71 1.43%

Ethnic diversity (by %)Black all

19 28 29 24 20 19 -5.00%

Ethnic diversity (by %)Chinese all

0 5 6 5 4 4 0.00%

Ethnic diversity (by %)White all

978 1,193 1,273 1,233 1,177 1,200 1.95%

Ethnic diversity (by %)Mixed all

6 13 18 15 16 16 0.00%

Ethnic diversity (by %)Other all

24 20 13 12 10 9 -10.00%

Ethnic diversity (by %)Unallocated

2 24 26 21 21 17 -19.05%

Length o service


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30

Economy and jobs

MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

Number o peopleemployed at the airport

10,50011,500* inc

BAA Sta11,500* inc

BAA Sta11,500* inc

BAA Sta11,500* inc

BAA Sta

Around12,000 incBAA Sta

10,859Next survey

in 2011

Number o companiesworking at the airport

160 160 160 160 160 Around 180 199Next survey

in 2011

Number o terminalpassengers (ppa MAT)

14,219,147 16,745,000 19,409,372 21,254,316 22,237,261 23,844,507 22,146,438 22,337,535 19,951,738 18,562,280 -6.96%

Cumulative number opassengers (ppa MAT)

19,409,372 21,254,316 22,237,261 23,844,507 22,146,438 22,337,535 19,951,738 18,562,280 -6.96%

Number o passenger airtrac movements

136.762 149,166 160,898 165,116 167,429 181,045 180,961 166,493 145,841 143,145 -1.72%

Number o cargo airtrac movements

13,466 12,768 12,336 11,687 11,630 11,079 10,526 10,654 10,392 10,184

Number o othermovements

14,865 17,135 16,216 16,936 16,174 11,635 11,815

Total number o ATMs 150,228 161,934 173,234 191.668 196,194 208,340 208,423 193,321 156,233 143,329

Number o routes(scheduled and chartered)

160 160 158149 (as at

Dec 08)144 (as at

Dec 09)132 (as at

Dec 10)

Number o airlines(scheduled and chartered)

37 42 3229 (as atDec 08)

19 (as atDec 09)

12 (as atDec 10)

Sta reportable incidents 5 16 14 10 13 10 21 9 -57.14%

Sta non-reportableincidents

160 193 235 182 230 337 323 356 10.22%

Fires 12 6 3 2 4 2 1 1 0.00%

False alarms 179 157 94 99 103 102 87 75 -13.79%

Completion o seniormanagement HS&E tours

72 87 68 62 86 38.71%

Health and saety

7


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Community

MeasureMeasure

unitTarget

or 20102001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007 2008 2009 2010

Chg vsprev year

Number oS106 commitmentsdelivered on time

100% 100% 100% 100% 100%

99%(Real time

inormation inCoach stationexpected to

be completein Spring 2009)

100% 100% 0.00%

Money paid to community 100k 100k 100k 100k 0.00%

Passenger experience

% o passengersprocessed throughsecurity within 10 minutes

95% 98.19% 98.19%

% o passengersprocessed throughsecurity within 15 minutes

98% 99.00% 99.67% 0.67%

% o passengersqueuing or upto 30minutes at security

0% 0.00% 0.00%



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London Stansted AirportEnterprise HouseStansted AirportEssex CM24 1QWUnited Kingdom

www.stanstedairport.com

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