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Stakeholder management test questions

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Instructions: Choose the BEST answer for each multiple-

choice questions below.

1. In the manage stakeholder process, lessons learned focus on____A. Updated policies and proceduresB. Knowledge managementC. Improved business skillsD. Causes of issues and reasons corrective actions were chosen2. An issue log or action-item is a tool and technique used in which of the following processes?A. Manage project teamB. Manage stakeholdersC. Performance reportingD. Close project

3. Your construction company project involves team members located at customer sites on threedifferent states. You have a number of stakeholders on your project, and most of them are located

outside your headquarters. Who should be responsible for managing the stakeholders?

A. A specific team member in each of the three locationsB. You, because you are the project managerC. The project sponsorD. A core team including you, as the project manager, and three representatives from the three

different locations.

4. Stakeholder needs and expectations are identified, analyzed, and documented in the______?A. Stakeholder management planB.

Human resource management planC. Communications management plan

D. Information distribution plan5. Which of the following process is the most relevant to the project management plan which is an

input to the performance reporting process?

A. Communication techniquesB. Configuration management processC. Work breakdown structureD. Performance measurement baseline

6. In dealing with the customer, the project manager shouldA. Be honest to the extent that the project organization is protected from litigationB. Strive to develop a friendly, honest, and open relationshipC. Try to maximize profits by encouraging scope creepD. Do whatever it takes to satisfy the customer and with additional business7. Performance reports provide information onA. Scope, schedule, cost, and quality

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B. Customer satisfactionC. Unacceptable varianceD. Team members contributions8. Changes in the information distribution process should trigger changes to the ___A. Project management plan and performance reporting systemB. Integrated change control system and the communications management planC. Configuration management systemD. Communications management plan9. In the Identify Stakeholder process, one of the following inputs to this process can provide

information about internal and external parties related with the project and affected by the result

of the project, such as project sponsors, customers, team members, groups, and departments

participating in the project, and other people or organizations affected by the project is _______

A. Project Charter

B. Enterprise Environmental factors

C. Organizational process assets

D. Project management plan

10.As a project manager in the in your companys IT project, under theManage Stakeholder

Engagement process, all of the following are used in the tools & techniques EXCEPT

A. Communication methods

B. Interpersonal skills

C. Change request skills

D. Management skills