Staff - Logging Into the OR PTC DCI Web Portal v1
Transcript of Staff - Logging Into the OR PTC DCI Web Portal v1
Proprietary and Confidential: Do Not Distribute
State Staff:Logging Into the OR PTC DCI Web Portal
v1.3
Proprietary and Confidential: Do Not Distribute
Contents
2
• Accessing the OR PTC DCI Web Portal
• Forgot Password
• Resources
Proprietary and Confidential: Do Not Distribute
Accessing the OR PTC DCI Web Portal
3
Proprietary and Confidential: Do Not Distribute
The recommended method for accessing the OR PTC DCI web portal involves using a desktop or
laptop computer, as it is the most user-friendly option.
• Enter this address into your Internet browser and hit Enter: https://orptc.dcisoftware.com/
• You will be taken to the Login page where you will enter your username and temporary
password. Here, you can change the language on the login screen.
Accessing the OR PTC DCI Web Portal
4
Proprietary and Confidential: Do Not Distribute
• When logging in for the first time, you will be prompted to change your password
• Hovering over the white “i” icon will show the password criteria.
Accessing the OR PTC DCI Web Portal
5
Note: When re-entering your password, you MUST re-type it. The system will not accept cut/copy/paste for password entry.
Proprietary and Confidential: Do Not Distribute
After changing your password, you will be asked to select a security question and enter the answer.
1. Select: one question you will remember the answer to from the drop-down menu.
You only have to select your security question the first time you log in.
2. Type your answer: Answers must be at least five characters long and cannot have more than one of the same characters in a row.
3. Click: Save and confirm.
Accessing the OR PTC DCI Web Portal
6
Note: You will need to remember the answer to the security question you chose in order to reset your password in the future.
Proprietary and Confidential: Do Not Distribute
Accessing the OR PTC DCI Web Portal
7
• After you finish logging in, you will see at least one News Post:
• Click OK to acknowledge the content on each News Post.
Proprietary and Confidential: Do Not Distribute
Accessing the OR PTC DCI Web Portal
8
Congratulations! You are logged into the OR PTC DCI Web Portal.
Proprietary and Confidential: Do Not Distribute
Forgot Password
9
Proprietary and Confidential: Do Not Distribute
Forgot Password
10
If you forgot your password:1. Select: ‘Forgot your password?” link on the
bottom right of the login page.2. Enter: your email address when prompted.3. Click: “I’m not a robot”.4. Click on the images displayed by CAPTCHA.5. Click: Send Reset Email.6. Click: “Reset Password” link, located in the
Password Reset email from DCI in email from [email protected]
1
2
3
5
6
Proprietary and Confidential: Do Not Distribute
Forgot Password
11
1. Select your security question and
enter your answer
2. Enter a new password
3. Re-Enter the same password to
confirm
4. Click: Reset button and when the
alert message appears, click Yes.
1
Proprietary and Confidential: Do Not Distribute
Forgot Password
12
You will be taken back to the sign in
page where you can enter your
username and new password
Note: After 5 attempts of entering your password incorrectly, you will be locked out.
If you are locked out of your account for security reasons, please contact the DCI Help Desk at 1-855-565-0155
Proprietary and Confidential: Do Not Distribute
Resources
13
Proprietary and Confidential: Do Not Distribute
Accessing the DCI Help Center
14
Once logged into the OR PTC DCI system, click on the Help button in the top right corner and
the DCI Help Center will open on a new tab. Search by keyword to find the help resource
you’re looking for. Or you can call the DCI customer service line at: 1-855-565-
0155.
Proprietary and Confidential: Do Not Distribute
Provider Time Capture Resources
15
PTC Project Email• [email protected]• The PTC Project Team is monitoring emails on a daily basis.
PTC Project Website• PTC.Oregon.gov• Will include events, project updates, FAQs and more.
Your Local Office• Your Local Office PTC Readiness Coach will able to answer
questions.
Proprietary and Confidential: Do Not Distribute
Questions and Answers
16