Issue 13 2015

Trust Headquarters

East Surrey Hospital

Redhill, Surrey, RH1 5RH

Tel: 01737 768511

Web: www.surreyandsussex.nhs.uk

Embedding a culture of innovation

Trust Development Authority (TDA) and VMI, the internationally acclaimed healthcare experts who will be mentoring us in this development programme. We can all be incredibly proud of this achievement, but the real test is how we are able to use this to improve the care we provide and bring enormous benefits to our patients and staff.

Over the next five years, staff from America’s ‘hospital of the decade’ will mentor our clinical and management teams, bringing their tried and tested systems to our hospital and sharing the principles that have made them successful and awarded for their excellent, safe care.

VMI was the first health group to apply lean manufacturing principles - reducing waste, lowering costs and improving quality - to directly enhance patient care, safety and efficiency. Their approach centres around the belief that the perfect patient experience is possible and key to accomplishing this is understanding that the staff who do the work know the problems and have the best solutions.

People work in the NHS because they want to help. I know you come in every day wanting to do a good job and sometimes this can be difficult, but by working with, and learning from VMI, we will add to the skills we all have and enable frontline and support teams to improve and enhance the care we give. VMI is also renowned for its culture of openness. A culture where people talk about their mistakes, look at the systems in place, find out what went wrong and introduce measures to fix it. We already have a belief in honesty and have strong foundations built on clinical leadership. These, combined with our commitment to partnership working and learning, will help us become a leading healthcare institution and enable us to share our knowledge with other NHS organisations.

We will keep you updated as we begin the programme. Michael Wilson – chief executive

Following an extremely competitive selection process we have been selected as one of only five trusts to participate in a prestigious scheme to transform care for patients. This is a reflection of your hard work, enthusiasm to learn and your determination to become the safest hospital in the country. By working together, and with help from the Virginia Mason Institute (VMI), we can make this a reality.

These qualities, combined with an appetite to embed innovative ideas at every level, were recognised by the

Staff Awards 2015

Do you know a colleague, or team, who consistently go ‘above and beyond’ expectations to deliver safe, effective care and who you feel should be recognised for their efforts? If so, nominations are now open for our SASH Staff Awards 2015.

Award categories are as follows:

Dignity & Respect; Compassion; Frontline Team of the Year; Behind the Scenes Team of the Year; Safety & Quality; Your Care Matters; Innovation & Service Improvement; Frontline Employee of the Year; Volunteer of the Year.

The closing date for entries is Monday 31 August and the awards ceremony will take place in October. For a nomination form please visit: www.surreyandsussex.nhs.uk/nominate/ Paper copies are available from the library and the Three Arches restaurant.

Award winners 2014 – This year could this be you?

For those of you who want to take up the baton for SASH Charity, we are pleased to let you know that we have secured a place in the London Marathon, which takes place in April 2016. If you would like to take part and can commit to raising at least £2,500 for SASH Charity put your name forward for our draw which will be made in September. https://sash3.typeform.com/to/kPhn0O

The theatre team who held a raffle to raise funds for SASH Charity at their recent theatre study day, especially to Maria Boutabba, Raj Moty and

Debbie Mayne who donated prizes and Sheila Marquez who baked cupcakes for the event.

Pam Trangmar, physician associate, explained: “People with dementia often have restless hands and like to have something to keep themselves occupied. When I first started work on the ward, I noticed that a high number of our patients, who are mainly elderly, found their change of environment very distressing. A nursing colleague recommended comfort blankets and I asked my mother, to see whether some of her WI group wanted to help make some. They made some gorgeous ones, and patients are enjoying them greatly.” If you know of any local groups that would be willing to make comfort blankets that would be fantastic. Contact fundraising@sash.nhs.uk

Running for SASH

Congratulations to David Heller, chief pharmacist, who ran the Great London Newham 10k earlier this month. Despite running with an injury, he completed the race in just over an hour and finished in style on the London Olympic Stadium track. So far, David has raised over £436 for SASH Charity, supporting both staff and patients at our Trust.

You can still donate directly to David's fundraising page - www.justgiving.com/DavidHeller

Elderly patients with dementia or sight impairments on Newdigate ward, can now enjoy beautiful sensory blankets, thanks to the Women’s Institute (WI) of Aylesford & Eccles. Sensory blankets, also known as comfort blankets, provide a wonderful source of visual, tactile and sensory stimulation for people with dementia or sight impairments. They are small pieces of fabric with additional items stitched on that have different shapes and textures.

Sensory blankets are a source of comfort for patients with dementia or sight impairment.

Thank you to…

Crafty knitters bring comfort to dementia patients

SASH Charity and Redhill FC join forces

Redhill Football Club and

SASH Charity has launched

a partnership, which will

see a series of events and

activities planned for the

local community to enjoy

over the coming year.

Jerry O’Leary, chairman of

Redhill Football Club, said,

“we are excited to join

forces with SASH Charity,

and our local hospital, to

help promote active living in

Redhill. We’re planning

some great events together

which all our

Michael Wilson, chief executive and Jerry O’Leary chairman of Redhill FC.

that members and the wider

community can enjoy.” Michael Wilson, chief executive, said: “Our

partnership with Redhill Football Club is a natural alliance and I’m

delighted that our charity will be closely working with them over the

coming years.”

London Marathon

Meet our new staff governors

Our first ever council of governors has now been elected. From a strong field of 84 candidates, 15 people were elected to represent the Trust members in eight geographical areas (see list below) and four were elected to represent staff members: Lesley Copus (non-clinical staff); Sue Carr (nursing and midwifery); Kevin Fairclough (other clinical staff) and Barbara Bray (medical and dental). They will join a further nine nominated partner governors. Alan McCarthy, chairman said: “My congratulations go to all our new governors. Our board of directors is looking forward to working with them and I know the range and wealth of skills and experience they bring to the role will be invaluable.” The council of governors plays an important role, linking our Trust to the communities across east Surrey and West Sussex. It also represents the views of Trust members to the board of directors and oversees the activities of the Trust. The Governors also have key responsibilities including the appointment or removal of the chair and non-executive directors and approving the appointment of the chief executive.

Our new patient and

public governors

Crawley District: Alison Berridge, Jane Ritchie, Richard Miller Croydon: Frank Hardiman Horsham: David Bloomfield, Gill Harrison, Judy McMahon Mole Valley District: Philippa Shimmin Reigate and Banstead: Lisa Bowerman, Richard Burford, Caroline Vaughan Tandridge: Janet Hall, Len Roberts Patient Governor: Yvonne Kraku Crawley CCG - Dr Jude Gunasegaram Horsham & Mid Sussex CCG – Dr Steve Fisher East Surrey CCG – Dr Anthony Clarke Surrey Community Voluntary Sector – Jo Josh

always working tirelessly through all weathers. Ron was quite surprised to learn that he had been chosen and said: “This means so much to me and I just can’t believe that I’ve been given this award.” The team who nominated him were clearly impressed with his work ethic: “There’s cleaning and then there’s real cleaning and we feel that Ron deserves this award and want him to know that his hard work doesn’t go unnoticed,” said Chris Barella, Lynette Thompson, Margaret Taylor, Lesley Spence, Kay Achleitner, Caitriona Tippett and Graham Spence.

Lesley Copus Sue Carr Kevin Fairclough Barbara Bray

Star of the Month Award

Well done to 81 year old Ron Beadle, one of our oldest employees who is our latest Star of the Month. Ron is described as an ambassador for our hospital who takes a real pride in the appearance of the grounds and helps make it a welcoming place for staff and visitors. He was nominated for his dedication in keeping the exterior of the building spotless and for

Ron Beadle (centre) receiving his award from Director Jim Davey (right) with Bruce Clanford (left).

Dates for your diary

21 August 11.30-12.30 - Senior leaders meeting – Lecture Theatre,

East Surrey Hospital

27 August

11.00-13.00: Public board meeting – AD77

28 August 11.30-12.30 – All Staff meeting – Lecture Theatre, East

Surrey Hospital

23 September 13.00-14.00: Schwartz Round ‘A patient I’ll never forget’

– Lecture Theatre. Cake served at 12.30.

Playing a key role in the Virginia Mason Institute development project and helping implement ideas from The Ideas to Innovation Factory, are new SASH employees Katy Morris (left) and Allana Hansell (centre), who join our newly formed transformation team led by Sue Jenkins, director of strategy (right). Katy, a pharmacist and former SASH employee, comes from Kings Health Partners where she was responsible for harmonising pharmacy clinical trial services across three organisations. In addition to driving forward service improvements, Katy has a broad clinical background including previous experience as an independent prescriber and has held roles leading education and training programmes. Katy will be joined in September by Allana from Guys and St Thomas’ Foundation Trust, where she worked as a change agent, responsible for delivering service improvement projects.

Ideas to innovation

Our transformation team

The Ideas to Innovation Factory is a software package which will be used to capture your ideas to help improve patient care.

As the expert, you are uniquely placed to recognise what works well for patients and your colleagues and are in the best position to say what could be improved or done differently, whether this be a simple step to improve efficiency in one area, or a suggestion that may involve a number of processes or innovations which may affect the whole hospital, or care pathway. Open to all staff, your suggestions and ideas are welcomed. We are also looking for volunteers to help us assess, evaluate and progress any suggestions that are put forward. Please contact katy.Morris@sash.nhs.uk) to register your interest.

A new SASH one year initiative based around organisational transformation, is launching in September.

Total Reward Statements – offering a personalised

summary of your employee benefits in one place.

People are not

necessarily aware of

the total value of

their employment

package (in £’s) or

that they are entitled

to a wide range of

continually updated

employee benefits

and are potentially

missing out on cost

savings worth

£100’s.

Total Reward Statement (TRS) provide you with this information, including the value of your employment package, details of your remuneration (salary) and a summary of the benefits you currently have, or those you may be able to access as an employee.

For members of the NHS pension scheme, your TRS may

also include an annual pension statement. You are

encouraged to access your TRS (for financial year

2013/14) before mid-October, as a new, refreshed version

(for financial year 2014/15) will be available at the end of

October 2015. To find out how to access your TRS visit

the payroll/pensions page on the intranet.