SSGB Question Paper 21 June 15 Delhi

Project timeline Customer needs Ease of measurement Accuracy of measurement

TV SD Certified Six Sigma Green Belt Certification

Scheme code : CSSGB-Q5-005

Read the following instruction carefully before responding to the questions given in the examination paper.

! Ensure that you have filled up the basic details.! This exam consists of 75 multiple-choice questions.! Candidate need to score minimum 70 % of the total marks (i.e. 52 out of 75) to pass this examination.! Total duration of this examination is 120 minutes.! Candidate should Tick against only one correct answer in Multiple Choice Questions! There is no negative marking system applicable in this examination.! The examination is an open book examination.

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Date of Exam

Location:

Duration: 120 Minutes

Total Marks: 75

Name of Candidate:

Date of Birth:

Contact Number:

Name of organization:

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Q.1) The most significant factor to be considered in establishing Six Sigma project metrics is:A. B. C. D.

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6/20/2015https://www.proprofs.com/quiz-school/user.php?login=TUVSUDSOUTHASIA

June 21, 2015Delhi

A business improvement approach A focus on critical customer items An elimination of mistakes and defects A concentrated focus on business outputs

Third party audit Quality planning A systematic, independent examination and review to determine whether quality activities and related results comply with planned arrangements Cost of customer visits to address defective product

2 8 10 16

4.2 4.4 4.6 4.8

The calibration sticker The maintenance history card The standard used The calibration interval

Binomial Hypergeometric Geometric Weibull

Continuous distributions Statistics Parameters Discrete distributions

Chi-square distribution Normal distribution t distribution Exponential distribution

0.34 0.69 0.46 0.88

Q.2) In a nutshell, Six Sigma is considered:A. B. C. D.

Q.3) Which one the following is an appraisal cost?A. B. C.

D. Q.4) Increasing performance in a Six Sigma Corporation from 3 sigma to 4 sigma would reduce defects per million by a

factor of:A. B. C. D.

Q.5) The DPMO for a process is 860. What is the approximate 6 sigma level of the process?A. B. C. D.

Q.6) Which of the following is most important when calibrating a piece of equipment?A. B. C. D.

Q.7) Which of the following distribution is used in situations that have only two possible outcomes?A. B. C. D.

Q.8) What type of data contains infinite data points that may be displayed on a continuous measurement scale?A. B. C. D.

Q.9) Which of the following statistical distributions can be used to compare sample means?A. B. C. D.

Q.10) Given the following information:Probability of 1 or more defects = .69Probability of 2 or more defects = .34Probability of 3 or more defects = .12Probability of 4 or more defects = .03What is the probability of 2 or fewer defects?A. B. C. D.

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I only II only II and III only No statements are correct

Beta risk 1-beta risk level of confidence 1-level of confidence

This distribution shows stratified data and has two distinct peaks This distribution shows a single mode and bell shaped distribution This distribution is truncated This distribution has several distribution peaks

I and IV only I, II and IV only II, III and IV only I, II, III and IV

Accepting the lot when Sample results are OK.

Not accepting the lot when sample results are OK Not accepting the lot when sample results are Not-OK Not rejecting the lot when sample results are Not-OK

Less than the proportion of IDs greater than 0.90 Less than 50 percent Less than the proportion with IDs greater than 1.10: Less than the proportion with IDs greater than 1.00

Q.11) Determine the 95% confidence interval of a population proportion if 6 defectives were found in a sample size of 100 units.A. B. C. D.

Q.12) Refer to the drawings below. Which of the following statement can be made regarding the two Venn diagrams?I. Drawing E represent mutually exclusive events A and BII. Drawing F represents an intersection between events A and BIII. Drawing E represents a union between events A and B

A. B. C. D.

Q.13) The opposite of an alpha risk is called as:A. B. C. D.

Q.14) Which of the following statements best describes a bimodal distribution?A. B. C. D.

Q.15) Identify the legitimate techniques for assuring data accuracy and integrity form the options below:I. Avoid unnecessary rounding of dataII. Screen data to remove entry errorsIII. Remove outlier data, as they ariseIV. Record data in time sequence, when appropriateA. B. C. D.

Q.16) The Alpha risk is the risk of:A.

B. C. D.

Q.17) Select the incorrect statement from among the following. The IDs of a certain piece of tubing are normally distributed with mean 1.00. The proportion of tubing with IDs less than 0.90 is:A. B. C. D.

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Less than the proportion of IDs greater than 9.00 mm Less than 50 percent Less than the proportion with IDs greater than 11.00 mm Less than the proportion with IDs greater than 10.00 mm

I and II only II and III only I and III only I and IV only

The finished product The working gage for accuracy prior to measuring the product The working gage after measuring the part to assure that both the part and measurements are correct The working gage for accuracy after measuring a given number of parts

0.8664 0.75 0.668 0.9332

I only II and III only I, II and IV only I, II, III and IV

Populations Sample Statistics Group observations Population strata

I and III only I, II and IV only II, III and IV only I, II, III and IV

Number of employees wearing green shirts Number of liters of chemical used in a process Diameter of a hole Miles per liter of automobile fuel economy

Q.18) Select the incorrect statement from among the following. The IDs of a certain piece of tubing are normally distributed with mean 10.00 mm. The proportion of tubing with IDs less than 9.00 mm is:A. B. C. D.

Q.19) Which two of the following confidence interval calculations require the use of Z table values?I. Large sample meansII. Small sample meansIII. Variation confidence intervalsIV. Proportion confidence intervalsA. B. C. D.

Q.20) A master or reference gage is used for the purpose of checking:A. B. C.

D. Q.21) What percentage of the area under the standard normal curve is included within (+/-) 1.5 standard deviations from 0?

A. B. C. D.

Q.22) Certain Six Sigma improvement efforts have resulted in the need to replace the existing measurement system and others have not. What could be reasons for staying with an existing system?I. Its precise enoughII. No better equipment existsIII. The current measurement is based on count dataIV. The improvement has not been successfulA. B. C. D.

Q.23) Statistical analysis estimates population parameters from what?A. B. C. D.

Q.24) Which of the following statements regarding process flow charts is / are accurate?I. There can be multiple paths through the flowchartII. there can only be a single process flow start pointIII. flow charts can have parallel processesIV. a flow chart can have multiple end pointsA. B. C. D.

Q.25) Which of the following statements describes attribute data?A. B. C. D.

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I, II, III and V only II, III, IV, VI and VII only I, II, IV, V and VII only I, II, IV, VI and VII only

I and V only II and IV only III only IV Only

20.88 - 24.12 20.42 - 24.59 21.65 - 23.35 17.4 - 27.6

II only I and II only II and III only I, II and III

0.2903 0.758 0.258 0.1452

t F z Chi-square

The covariance of X and Y The correlation coefficient of X and Y The coefficient of determination of X and Y The variance of the product of X and Y

Q.26) A process model typically consists of which five input elements from the following options?I. MachinesII. MaterialsIII. PowerIV. MethodsV. EnvironmentVI. FeedbackVII. PeopleA. B. C. D.

Q.27) Process flow improvement steps normally do NOT include:I. Asking why we do it this wayII. Asking what would make it perfectIII. Analysing each step in detailIV. The use of Pareto diagramsV. A comparison with processes different than your ownA. B. C. D.

Q.28) Given the data below is normally distributed, and the population standard deviation is 3.1, what is the 90% confidence interval for the mean?22, 23, 19, 17, 29, 25A. B. C. D.

Q.29) Locational data might be found on a:I. Defect location check sheetII. Measles chartIII. Concentration chartA. B. C. D.

Q.30) In a normal distribution, what is the area under the curve between + 0.7 and +1.3 standard deviation units?A. B. C. D.

Q.31) What table value is normally used to place a confidence interval on the slope of a line in simple linear regression?A. B. C. D.

Q.32) The equation below is:

A. B. C. D.

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Within batch Top to bottom Positional Cylindrical

Quality Engineering Production Management

0.3 0.35 0.4 -0.35

I and II only II and III only I and III only III and IV only

It graphically displays the variation in a process It keeps track of the time that measurements were made It assists in the breakdown of components of variation It is much easier to plot that most control charts

Both tests show a strong correlation The scatter around the regression line is greatest for Test # 1 The slope for test #1 is negative Y increases as X increases in Test # 2

Maintenance Manpower Machine Material

Problem statement Environment factors Methods Manpower considerations

Q.33) All multi-vari charts would initially plot a measurement for which of the following categories?A. B. C. D.

Q.34) Ultimate responsibility & ownership for development & maintenance of FMEA is withA. B. C. D.

Q.35) A study was conducted on the relationship between the speed of different cars and their gasoline mileage. The correlation coefficient was found to be 0.35. Later, it was discovered that there was a defect in the speedometers and they had all been set 5 miles per hour to fast. The correlation coefficient was computed using the corrected scores. Its new value will be:A. B. C. D.

Q.36) Goodness of fit calculations for various distributions have many features in common. Which two of the following are included?I. They all use the same DFII. They all use the same assumed distributionsIII. They all use a calculated chi-square test statisticIV. They are use data values structured in cellsA. B. C. D.

Q.37) What is the principal advantage of multi-vari charting?A. B. C. D.

Q.38) The correlation coefficient for Test # 1 equals -0.89 and the correlation coefficient for Test # 2 equals 0.79. Assuming the tests are in different subject areas, what statement is untrue?A. B. C. D.

Q.39) The input categories for a classical cause and effect diagram would NOT include:A. B. C. D.

Q.40) In Ishikawa diagrams, the box at the far right usually contains the:A. B. C. D.

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I and II only I and III only II and III Only II and IV only

II and III only I and II only I, III and IV only I, II, III and IV

When the standard deviation is low When the specification limits are wide When CP = PP When the process is perfectly centered

Advise the customer and request specification changes Reduce variation to the point that it doesnt matter Transform the data to that of a normal distribution Test the normality assumption using a chi-square test

Continue Process with 100% Inspection Re-validate Measurement System Observe Process to identify Special Causes to take action Continue Process & take actions if any part gets rejected.

Quality Prevention Detection None of the above

LCL = 2.0 UCL = 23.4 LCL = 3.8 UCL = 20.2 LCL = 0.031 UCL 0.131 LCL = 1.5 UCL = 26.7

1.6 0.8 2.4 1.2

Q.41) In order to calculate a performance capability index, what two facts must be known about the process?I. The specification limitsII. The process averageIII. The process standard deviationIV. The process confidence intervalA. B. C. D.

Q.42) Why are variable control chart subgroup sizes generally 3, 4, 5 or 6?I. Large subgroup sizes would permit an opportunity for process changes with the subgroupII. they fit onto traditional chart paper very wellIII. they are large enough so that averages of data will follow the normal distributionIV. they permit a separation of within time from time to time variationA. B. C. D.

Q.43) When would Cp equal Cpk in a capability index calculation?A. B. C. D.

Q.44) If it is suspected that a process requiring a process capability determination is not a normal process but appears to be stable. The least desirable action to take, at this point, would be to:A. B. C. D.

Q.45) If it is suspected that a process requiring a process capability determination is not a normal process but all sample readings appears to be within specs. The least desirable action to take, at this point, would be to:A. B. C. D.

Q.46) Statistical Process Control requires a strategy of ----A. B. C. D.

Q.47) Given that resistors are produced in lots of 1000, and that the average number of defective resistors per lot is 12.7, what are the upper and lower limits for the control chart appropriate for this process?A. B. C. D.

Q.48) Determine the reported Cpk for a process with a spread of 10 units, an average of 23, and upper and lower specification limits of 15 and 35 respectively.A. B. C. D.

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I only II only I and III only I, II and III

Deming Shewhart Juran Ishikawa

Most processes are not control charted so R bar is not available The factor d2 works when the process is in control and most processes aren't Automatic data collection provides a direct determination of standard deviation There is no danger, the calculation is just as valid as using individual readings

X-Bar / Range Chart C Chart P Chart All of these

I only II only III only I, II and III

I only I and IV only II and III only I, II, III and IV

IV only I and IV only II and III only I, III and IV only

Q.49) If we drew a large number of samples from a controlled process, we would not be surprised to discover:I. Some differences among the values of the sample meansII. A distribution of sample means around some central valueIII. That many sample means differ from the process averageA. B. C. D.

Q.50) What quality luminary is generally recognized as having created the control chart?A. B. C. D.

Q.51) What is the danger in using the formula:

to determine standard deviation for use in calculating a capability index?A. B. C. D.

Q.52) Which type of Control Chart checks Pass / Fail?A. B. C. D.

Q.53) When the process spread is compared with the specification range, which of the following courses of action may result:I. Do nothingII. Center the processIII. Reduce the variabilityA. B. C. D.

Q.54) Given a Cp of 1.5 for a process and the same standard deviation and specification limits for the calculation of capability or performance indices, one would not be surprised to find:I. CR and PR to be equalII. CR to be less than PPIII. PR to be less than CPIV. CP and PP to be equalA. B. C. D.

Q.55) If Cpk(upper) were determined to be 2.0 and Cpk(lower) were determined to be 1.0, what factual statements can be made about the process?I. The process is shifted to the lowerII. A calculation error has been madeIII. The process is not stableIV. Cpk must be reported as 1.0A. B. C. D.

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Process limits Specification limits Normal distribution limits Three-sigma control limits

I and II only I and III only III and IV only I, II, III and IV

Stop the process immediately Take more readings and continue to plot Write a discrepancy notice to the supervisor Investigate to determine what has changed

12 13.3 15.7 21

Looser than product specifications The same as product specifications Tighter than product specifications Not related to product specifications

Problem definition Define Project charter Champion approval

Are from the same work group Are at the same level within the organization Can discontinue their normal duties while participating on the team Have a reason to work together

process owners champions team leaders stakeholders

Q.56) Pre-control starts a process specifically centered between:A. B. C. D.

Q.57) If the specifications for a process are unknown but the standard deviation of the process is known to be 1.0, which of the following can NOT be determined?I. II. III. IV.

A. B. C. D.

Q.58) You are plotting a control chart and the last two of three points are greater than 2 sigma, four out of the last five points are beyond 1 sigma and eight successive points are on one side of the center line; you should:A. B. C. D.

Q.59) Compute the upper control limit for an S chart, based on a sample size of 10, if the process is in control with a mean of 40 and a sample standard deviation of 7.A. B. C. D.

Q.60) Recognizing the nature of process variability, the process capability target is usually:A. B. C. D.

Q.61) Six Sigma project methodology normally begins with what initial step?A. B. C. D.

Q.62) For many of the new quality management tools, the typical strength relationship symbols are illustrated via:A. B. C.

D.

Q.63) When selecting potential team members, it is important those candidates:A. B. C. D.

Q.64) In the preparation of a project, efforts should be made to identify and involve various parties affected by the planned changes. These other parties are known as:A. B. C. D.

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Description of current process performance Proposed solution Impact if problem is not solved Estimate of Cost of Poor Quality

New to the world An addition to the product line A repositioned product Product improvement

Problem statement Project scope Goal statement Resource required

Providing a consistent target for the team Permitting the team leader to develop milestones from it Assuring the champion will assign responsible team members Ensuring team members will support the charter

I, II, III, IV, V II, I, III, V, IV II, I, IV, III, V I, II, V, III, IV

Vision, plan and implement Goals, objectives and measurement Designing, engineering and manufacturing Planning, scheduling and controlling

Crashing an event might shorten the project time The critical path was not calculated correctly Delaying an event on a critical path may not delay the project Shortening any one event cannot shorten the project duration

Top management Middle management Supporting staff functions Operators

I, II and III only I, II and IV only I, III and IV only II, III and IV only

Q.65) A well-constructed problem statement includes all of the following Except:A. B. C. D.

Q.66) A new product such as a Pepsi with lemon twist would be considered:A. B. C. D.

Q.67) The boundaries of a project are contained in the:A. B. C. D.

Q.68) The project charter will be useful in many ways, including:A. B. C. D.

Q.69) Arrange the following design steps into a logical sequence from start to finish.I. Measure and determine customer needs and specificationsII. Define the project goals and customer needs specificationsIII. Analyze the process optionsIV. Verify and validate the designV. Develop the design details for producing the customer needsA. B. C. D.

Q.70) Project management is summarized as:A. B. C. D.

Q.71) A project has more than one critical path. This means that:A. B. C. D.

Q.72) Which groups of employees in the organization have the most to lose by employee involvement efforts?A. B. C. D.

Q.73) The elements of project management are:I. ObjectivesII. PlanningIII. SchedulingIV. ControllingA. B. C. D.

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The SIPOC diagram Process performance metric Business process management The establishment of KPIVs and KPOVs

Signal factor Control factor Noise factor Response factor

Q.74) Understanding, controlling and improving an organizations processes to create value for all stakeholders would be called:A. B. C. D.

Q.75) In robust design, a factor that can cause unknown variability, or an error in the response factor, is considered a:A. B. C. D.

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SSGB Question Paper 21 June 15 Delhi

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