SRS TODAY

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SRS For all your Specialized Refrigeration Needs Nationally 1

Transcript of SRS TODAY

Page 1: SRS TODAY

SRSFor all your Specialized Refrigeration Needs Nationally1

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Services SRS Provides for YOU

1. Repair Service for your Equipment

2. Reports for you on all repairs

4. Warranty Paperwork Filed for You!

5. Delivery, Installs, Set-up and Removal

3. Warehousing of Parts Is Available!

6. Initial service within 24 hours

7. Constant Communication of Status2

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Outsourcing advantages with SRS by your Side

• SRS handles all invoicing• Pricing Disputes• Pricing breakdown and details• Negotiated best price for you guaranteed

• Status Updates Regularly / Daily

• Can still use your technicians that you like to use already in your areas• See Slide 5 for details

• SRS works for YOU our Client• Reports ran to your specifications

• Reduced overhead• Staffing Flexibility

• No Training costs to you• No Contract Agency Fees or Insurance

Coverage

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SRS Customer Service Benefits

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Your satisfaction is SRS’s top priority!

We will:• provide timely, courteous customer service and technical

support. If ever we're discourteous, or if a repair is not handled in a timely manner, we encourage you to let us know immediately!

• update YOU and your Client every step of the way with the repair SRS is handling for you from Dispatching to Parts Needed to Completion.

• provide an ETA of service date at time of dispatching to you, the Client and the Location Manager or Owner who needs service to be completed at.

• supply you with solutions and suggestions to help prevent nuisance calls and/or environmental problems.

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Service Call ProcessDispatch

W/ServiceCompany

UpdateServiceStatus

OrderParts ifNeeded

FinishRepairs

Troubleshoot the Failure with Location

Receive ServiceRequest Information

Run Reports

Update& CloseTicket

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Recap of how SRS help You and Your Clients for Service:

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Dependable and Knowledgeable Service Technicians

aving you Money

Streamlined Process

SRS Guarantee:

Technicians available to work on your equipment within 24-48 hours of dispatch and repaired within 2-3 days with parts upon part availability.

Complete maintenance & diagnostics at time of evaluation.

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Sales InformationSales InformationCustom to your Custom to your needs!needs!

All Styles, Any SizeSome Manufacturers

Listed Here

Reach – IN Uprights, Bunkers, Prep

Tables

Walk – IN Customized to your needs

Ice Machines

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Residential, Commercial, Installation, Shipping & Set-up available!

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Customers and Clients SRS works with Daily

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Billing Information

For ease of payment, we accept Visa and Master Card!

• Billing & Remit to Address:

6380 Sturgeon Bay Road Luxemburg, WI 54217

Main Office: 920-866-2300 Main Fax: 920-866-2303 Toll Free: 855-865-2300

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"The only place success comes before work is in the dictionary." ~ Vince Lombardi

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SRS Refrigeration, LLC OwnersSRS Refrigeration, LLC Owners

• Kathy Fort • Head of Wisconsin & Canada Branch

Email: Email: [email protected]@gmail.com

Keith Redd Head of Virginia Branch

Email:Email: [email protected]