Sr integration just dial
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Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipient
Super Receptionist – Just Dial Integration
Never Loose Business Leads . Project Big Company Image
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipientEnterprise Telephony Made Intelligent
Super Receptionist + Just Dial - Overview
• Super Receptionist (SR) can now be used to manage all leads coming from Just Dial
• All you need to do is to integrate SR API in Just Dial• Leads coming from Just Dial will automatically appear in “Manage
Customer” section of your SR panel• Simultaneously a SMS would be send to all the mapped agents with lead
details
Never loose your business leads
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipientEnterprise Telephony Made Intelligent
How Integration WorksJu
st D
ial L
ead
API
Agent 1
Agent 2
11
22
Lead is entered in Super Receptionist
33
1. Just Dial hits the SR API with lead details
2. SR sends sms to all the mapped agents with lead details
3. Details of lead are simultaneously entered in CRM provided in SR
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipientEnterprise Telephony Made Intelligent
SR API has the following parameters
•API Key – Used to Identify your SR account
•Agent Numbers – Mobile numbers on which sms with lead details have to be sent
•Just Dial Parameters used to make entry in contacts– Name : Customer Name– Mobile : Customer’s mobile number– Phone : Customer’s other phone number– Date : Lead date
Super Receptionist API
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipientEnterprise Telephony Made Intelligent
Just Dial Leads in Super Receptionist
Leads entered into
Contacts Section
Leads entered into
Contacts Section
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipientEnterprise Telephony Made Intelligent
Set lead status and next action
date
Set lead status and next action
date
Just Dial Leads in Super Receptionist
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipientEnterprise Telephony Made Intelligent
About Knowlarity
Knowlarity is a pioneer of cloud telephony in India and creates state of the art products for SMEs and Enterprises. The company makes business telephony reliable and intelligent by providing a suite of hosted products that help businesses to improve their productivity. The company was incorporated in Aug 2009 and in short span of two years, has grown from a garage startup to a 200+ people company with revenue ranging in several million dollars. As of date the company serves more than 40,000+ customers in India.
About Knowlarity
Customers
Awards
Knowlarity is backed by Sequoia Capital, one of the most prestigious Venture Capital firm in the world. Sequoia has invested Rs 34 Crores in Knowlarity. It has previously made investments in companies like Google, Apple, Yahoo, Youtube, Linkedin and Justdial.
Investors
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipientEnterprise Telephony Made Intelligent
Management Team
Ambarish worked as Strategy Consultant with McKinsey & Company, USA for Fortune 50 clients in Banking, Insurance and IT industry. Earlier, he was a Systems Engineer in US, Germany and Australia and Co-founded – Viplav Communications, a political consulting company in India.Ambarish is passionate about using technology for business transformation.
Ambarish received MBA from Carnegie Mellon University, USA in 2007 and B.Tech. in Computer Science from IIT Kanpur in 2000
Pallav is a seasoned entrepreneur. He returned from US in 2003 with the idea of using analytical tools to identify swing voters for Indian politicians. He built this into Viplav Communications - a company that received wide acclaim in news media and closely worked with politicians including Sri. Jyotiradita Scindia (ex Minister of State, IT and Telecom), Sri. Naveen Patnaik (CM, Orissa) and Sh. Mahinda Rajapakse (President of Sri Lanka)
Pallav followed this up with a mobile phone based survey product that helped dramatically reduce frauds in field surveys.Earlier Pallav worked as a ASIC engineer for NVDIA in US. He received his B.Tech. in EE from IIT Kanpur in 2000
Bipul has deep experience in technology with hands on experience as architect, engineer and technical manager. He worked for 8 years in multiple startups in silicon valley - Cloudshield Technologies, Andiamo Systems, Server Engines - on cutting edge technologies in storage, networks and large scale systems.
Bipul returned to India two years back and has been working with Juniper Networks as Engineering Manager. Bipul received his B.Tech. in Computer Science from IIT Kanpur in 1999
Ambarish Gupta, CEO
Pallav pandey. COO
Bipul Parua, CTO
Confidential. © 2009-2010 Knowlarity Communications (P) Ltd. Please destroy if you are not the intended recipient
Thank You
Never Loose Business Leads . Project Big Company Image