S P Y U R : O N E S Y S T E M - W I D E O P P O R T U N I T I E S

B U S I N E S S I N F O R M A T I O N S Y S T E M O F A R M E N I A

OUROURI N F O R M A T I O N

PRODUCTSPRODUCTS

"SPYUR-REGISTER" (374 10 51 9999) INQUIRY SERVICE GENERAL DESCRIPTION• "Spyur-Register" telephone inquiry service provides

information on 20000 companies, organizations and state

structures of Armenia and Nagorno-Karabakh as well as

products and services offered by them

• The service carries out company search both by name and

by product/service, trademark, executive, address and other

criteria

• The service is provided through 51-99-99 multi-channel phone

number

• The service has been operating since 1992

• Working days - all days except Sunday and holidays

• Working hours – 9:00-23:00

• Inquiries are served in 3 languages - Armenian, Russian,

English

"SPYUR-INFO" (0 9000 9999) INQUIRY SERVICE GENERAL DESCRIPTION• "Spyur-Info" telephone inquiry service provides information

on 50000 companies, organizations and state structures of

Armenia and Nagorno-Karabakh, products and services offered

by them as well as other multi-field information

• The service carries out company search both by name and

by product/service, trademark, executive, address and other

criteria

• The service is provided through 0-9000-99-99 multi-channel

phone number

• The service operates since 2010

• Working days - all days

• Working hours - 24 hours

• Inquiries are served in 3 languages - Armenian, Russian,

English

• The service is always available and provides quick connection

to the specialist

• Service price for 1 second - 1.5 Dram

STATISTICS OF TELEPHONE INQUIRY SERVICES• Number of served calls a day - 5000

• Number of provided companies a day - 6000

• Layout of inquiries by search criteria:

- by name - 50% - by activity - 30%

- by trademark - 10% - by address - 6%

- by other criteria - 4%

TELEPHONE INQUIRY SERVICES"SPYUR-REGISTER" (374 10 51 9999) AND "SPYUR-INFO" (0 9000 9999)

B U S I N E S S I N F O R M A T I O N S Y S T E M O F A R M E N I A

S P Y U R : O N E S Y S T E M - W I D E O P P O R T U N I T I E S

GENERAL DESCRIPTION• Presents information on 8000 companies, organizations and

state structures of Armenia and Nagorno-Karabakh as well as

other useful data

• Released 3 times a year – in Armenian, Russian and English

HOW TO OBTAIN THE DIRECTORY "ARMENIA YELLOW PAGES" OR HOW IT IS DISTRIBUTED IN ARMENIA

the directories are off ered free to:• all companies and organizations registered with "Spyur-

Register"

• non-registered companies and organizations after applying to

"Spyur" with a letter (once a year)

• staff of the President, staff of the National Assembly, staff of

the Government, Ministries, Yerevan Municipality, staff s of

the heads of Administrative Districts of Yerevan, Marzpetarans

(Regional Administrations), Urban Municipalities of Armenia

• embassies and consulates of foreign countries in Armenia

• libraries

• hotels

the directories are sold through:• bookshops

• newsstands

• post offi ces

• by subscription

• trade and industrial exhibitions held in Armenia

ABROAD

the directories are off ered free to the interested organizations

and individuals through:

• embassies and consulates of foreign countries in Armenia

• embassies and consulates of Armenia abroad (through the

Ministry of Foreign Aff airs of Armenia)

• Ministry of Economy, Ministry of Foreign Aff airs, Chamber

of Commerce and Industry, Armenian Society for Cultural

Cooperation with Foreign Countries, Union of Manufacturers

& Businessmen of Armenia, Armenian Development Agency,

Armenian Tourism Development Agency, other organizations

having business relations abroad

• international delegations visiting Armenia

• Armenian delegations going to international exhibitions, fairs

and symposiums

STATISTICSStatistics of the distribution of the directory - number of distributed copies a year - 17500

Statistics on the use of the directoryAccording to the research implemented by "Spyur" in September

2010 the annual statistics on the use of the directory have the

following results:

• one directory has 6 users a year

• one directory is used 94 times a year

DIRECTORY"ARMENIA YELLOW PAGES"

WEBSITE"ARMENIA. BUSINESS DIRECTORY

AND YELLOW PAGES"

(WWW.SPYUR.AM)

GENERAL DESCRIPTION• The website presents information on 8000 companies,

organizations and state structures of Armenia and Nagorno-

Karabakh as well as other useful data

• The website has wide search features

• Information is presented in 3 languages - Armenian, Russian,

English

• The website has been operating since 1997

• www.spyur.am also operates at www.yellowpages.am, www.

b2b.am web addresses

S P Y U R : O N E S Y S T E M - W I D E O P P O R T U N I T I E S

B U S I N E S S I N F O R M A T I O N S Y S T E M O F A R M E N I A

STATISTICS• Number of visits a month - 120000

• Geography of visitors:

- from Armenia - 70%

- from abroad (Russia, USA, Europe, China, etc.) - 30%

• Number of visited web pages a month - 650000

• Number of searches on the website a month - 65000

• Number of e-mails sent to the companies from the website a

month - 6000

As a business information website of Armenia• www.spyur.am is the first. It has been operating

since 1997

• www.spyur.am is the leader by the number of visits

(by circle.am data)

• www.spyur.am has the highest rating in Internet search

engines (Google, Yahoo, Bing, Yandex)

PRIZESIn 2006 In the 2nd All-Armenian e-Content Award

www.spyur.am won the First prize (500000 Drams) and was

announced the best in "e-Business" nomination gaining the

opportunity to take part in the World Summit Award

In 2007 According to the research "Rating of quality and

relevance of Armenian Internet Resources" (www.iatp.am)

www.spyur.am took the first place among the websites of

Armenian mass media and information systems by 2006 results

In 2008 According to the research "Rating of quality and

relevance of Armenian Internet Resources" (www.iatp.am)

www.spyur.am took the first place among the websites of

Armenian mass media and information systems by 2007 results

CD EDITION"ARMENIA BUSINESS DIRECTORY

AND YELLOW PAGES"

GENERAL DESCRIPTION• CD edition is the electronic version of the database of 8000

companies, organizations and state structures of Armenia and

Nagorno-Karabakh

• CD edition has wide search feature that greatly facilitates and

accelerates the search of required companies and organizations

• CD edition is trilingual (Armenian, Russian, English)

• It is possible to select the language of CD edition both at the

start and during the course of the program

• CD edition is released 3 times a year - together with publication

of "Spyur’s" directories

• CD edition is installed in computer without any password

• CD edition is not copy-protected which means it is possible to

have unlimited number of copies

HOW TO OBTAIN THE CD EDITION OR HOW IT IS DISTRIBUTED• Free of charge to: - all companies and organizations registered with "Spyur-

Register" by delivery

- non-registered companies and organizations after visiting

"Spyur" with a letter

- state authorities and institutions

- embassies and consulates of foreign countries in Armenia

- embassies and consulates of Armenia abroad

• Sale: - in bookshops

- in CD/DVD shops

- by subscription

• Possible to download from "Spyur’s" www.spyur.am website free of charge (from the sub-section

"CD edition" of the section "Our Products")

STATISTICSStatistics of distribution of CD edition• On CDs:

- the number of distributed CDs a year - 10500

• Through the Internet:

- the number of downloads a year - 5000

Statistics on using the CD editionAccording to the research implemented by "Spyur" in September

2010 the statistics on using the CD edition has the following

results:

• one CD edition has 2 users a year

• one CD edition is used 45 times a year

PRIZESIn 2009 At "IT Innovation Awards 2009" regional event

which took place in Tbilisi the CD edition "Armenia Business

Directory and Yellow Pages" presented by "Spyur" was

announced the best in "The Best B2B Solution" nomination.

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USINESS DIRECTORYBUSIN AAND SYELLOW PAGESOF ARMENIAIA

Mobile versionMobile versionalso included

2010.08

B U S I N E S S I N F O R M A T I O N S Y S T E M O F A R M E N I A

S P Y U R : O N E S Y S T E M - W I D E O P P O R T U N I T I E S

MOBILE EDITION"ARMENIA YELLOW PAGES"

KOMPASS ARMENIA

GENERAL DESCRIPTION • Mobile edition is a Java application (program) designed for

mobile phones

• Mobile edition presents information on 8000 companies and

organizations of Armenia and Nagorno-Karabakh

• Mobile edition has a search facility - by company name

• Mobile edition makes it possible to call directly the company

selected

• Mobile edition is trilingual (Armenian, Russian, English)

• Mobile edition is released 3 times a year - together with the

release of "Spyur’s" directories and CD editions

• It is possible to select the language of mobile edition both

when operating the program for the first time and during the

course of the program

HOW TO OBTAIN THE MOBILE EDITION OR HOW IT IS DISTRIBUTED• Mobile edition is provided free of charge together with CD

edition (it is included in the same disc):

- to all companies and organizations registered with "Spyur-

Register" by delivery

- to non-registered companies

and organizations after visiting

"Spyur" with a letter

- to state authorities and

institutions

- to embassies and consulates of

foreign countries in Armenia

- to embassies and consulates of

Armenia abroad

Possible to download from "Spyur’s" website free of charge (www.spyur.am/mobile)

STATISTICSStatistics of distribution of mobile edition• On CDs:

- the number of distributed CDs a year - 10500

• Through the Internet:

- the number of downloads a year - 18000

GENERAL DESCRIPTION "Spyur" Information Center presents Armenia section in

"Kompass" worldwide business information system since 2003.

"Spyur" is the exclusive representative of "Kompass" system due

to which:

• Armenian companies can be available for the users of the

world’s most famous business information system

• "Kompass" information services in Armenia are provided at

exclusively low prices

"Kompass" is the largest company information database in the

world which presents:

• 2.8 million companies

• 66 countries

"Kompass" information means:• www.kompass.com business information website

• CD editions

"KOMPASS" STATISTICS• 450 thousand visitors a day

• 3 million visited web pages a day

• 2 thousand visited web pages of Armenian companies a day

”SPYUR” INFORMATION CENTERAddress: Armenia, 0033, Yerevan, Kievyan St. 19, 6th FloorTel.: +(374 10) 320072 • E-mail: offi ce@spyur.am • URL: www.spyur.am