1670 JFK RoadDubuque, IA 52002

563.582.1220www.hospiceofdubuque.org

Tree of Life

Spring 2013 Issue

2013—A year to celebrate

BestFest 2013 wrap-up

Value of a Hospice Aide

Congratulations/Sympathy

IPOST

“Big Duffer” Hospice Golf Outing

Advance directives Cookbook

Honorariums/Memorials

Volunteers

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Volunteer weekApril 21-27

Hospice of Dubuque Medical Directors, Mark Hermann, MD, and Brian Sullivan, MD, have earned Board Certification in Hospice & Palliative Medicine from the American Board of Internal Medicine.

This certification is awarded following successful completion of a comprehensive examination that measures the knowledge, skills and attitudes essential for the practice of excellent hospice and palliative medicine. Additionally, the physician must consistently demonstrate the highest standards of patient care in this subspecialty, as well as dedication to the advancement of hospice and palliative care.

Dr. Mark Hermann practices oncology at Dubuque Internal Medicine and Dr. Brian Sullivan practices internal medicine at Medical Associates Clinic, both in Dubuque. Dr. Hermann and Dr. Sullivan share the role of Hospice of Dubuque Medical Director, joining the Hospice of Dubuque Interdisciplinary Care Team in 2006 and 2007, respectively.

As Hospice of Dubuque marks 30 years of compassionate care, the Board of Directors, Staff and Volunteers invite the community to the annual Tree of Life Memorial Service and Lighting Ceremony. This year’s service will be held Tuesday, May 21, at 7:30 pm in Washington Park. Throughout the years, it is the tears and tender remembrances of loved ones that help nurture the Hospice of Dubuque Tree of Life. Join us as we draw comfort from our shared presence through music, reflections and memories. The tree display itself, decorated with lights representing each person honored or remembered, will remain lit through Memorial Day.

You are invited to remember someone with a light on the tree display by sending a tax-deductible gift of any amount, along with the name of your loved one, to Hospice of Dubuque. The name of your remembered one will be printed in the Tree of Life program if the gift is received by Friday, May 17. All donations are used to continue the mission of providing compassionate care for the terminally ill and their loved ones in the tri-state area.

Due to limited seating, please bring a lawn chair. In the event of rain, the service will be held in the Knights of Columbus Building, 781 Locust Street.

We thank Behr’s Funeral Home for their continuing support by sponsoring the advertising of the Tree of Life Memorial Service.

Medical Directors receive certification

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Medical DirectorsMark Hermann, MD, Co-Medical DirectorBrian Sullivan, MD, Co-Medical Director

Administrative StaffLavonne Noel, Executive DirectorJackie Brehm, Financial DirectorNancy Diehm, Psychosocial DirectorBonnie Hancock, Patient Care DirectorKaty Morrow, Nursing Services DirectorRenee Frith, Nursing Services Director

Officers, Board of DirectorsBetty Takes, PresidentSusan Bushman, ARNP, Vice PresidentFr. William Joensen, SecretaryBruce Rehmke, Treasurer

Members, Board of DirectorsTom Anderegg, PhDGreg BirkettVicki DirksenJared Freiburger, DOTom Giese Amy GilliganBrad HeyingDave HorstmannEileen LeMayDave LudovissyMark MandersMichelle McDonaldAllen Meurer, MDRev. Kathleen MilliganTroy Wright

Members, Foundation BoardDon FreymannRita HelleMike MartinBill MaiersBob MillerBruce RehmkeChuck Schrup IIIKen Snodgrass

2013 — A year to celebrate Lavonne Noel, Executive Director

In 1983, Hospice of Dubuque began serving the tri-states with a mission of providing compassionate care for the terminally ill and their loved ones. The initiation of hospice services followed two years of planning by a small group of volunteers who worked tirelessly to establish Hospice of Dubuque as a community-based, nonprofit organization. These volunteers also successfully communicated the hospice philosophy of care to the public, which was no small task. At that time, the term “hospice” was virtually unknown in the community and there was some concern as to what care of the dying actually meant. Yet, through this group’s passionate efforts, the tri-state community welcomed this new concept of care and embraced Hospice of Dubuque. In May, 1983, Hospice of Dubuque began providing care to its first patients and families. Finally, the long anticipated mission was implemented and care from Hospice of Dubuque became a reality.

Throughout the past 30 years, the staff and volunteers have been privileged to journey with thousands of tri-state residents, bringing compassion and comfort to those living with end-stage illness. While the array of services offered by Hospice of Dubuque has evolved and the service

area has expanded in response to community need, the organization’s mission has been and continues to be the focus of all organizational and patient care decisions. Furthermore, the care established by that original group of impassioned volunteers has been the standard ever since. Our tri-state community is indebted to those original volunteers, who 30 years ago, brought the hospice philosophy to fruition, thus enabling tri-state terminally ill individuals to live as fully and comfortably as possible and die at home, with dignity and surrounded by their loved ones.

Throughout 2013, please join Hospice of Dubuque in celebrating 30 years of caring to the tri-states. Please share your hospice stories to friends, neighbors and coworkers so when they or a loved one face incurable illness, they will know where to turn. And remember, to receive the same care that the tri-state community has associated with the word “hospice” for three decades, please continue to ask for Hospice of Dubuque by name.

Hospice of Dubuque PhilosophyHospice affirms life and recognizes dying as a part of the process of living. Hospice exists to provide support and

care for persons in the last phases of an incurable disease so they may live as fully and comfortably as possible.

Hospice neither hastens nor postpones death. Hospice exists in the hope and belief that through appropriate care and the promotion of a caring community sensitive to their

needs, patients and families will be helped during the processes of dying and grieving.

Spring Bereavement Groups are currently being held and more sessions will be available in the fall.

If you are interested in an upcoming Bereavement Support Group or would like more information, contact Jessica, Bereavement Coordinator, at 563.582.1220.

Bereavement support groups

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BestFest 2013

Bud Bus

BestFest 2013 was held March 21 at the Grand River Center. We thank the record number of winning businesses that attended and showcased samples of the tri-state’s “best” as well as those providing raffle prizes. A big thank you to the community for supporting BestFest. Tickets to BestFest sold out in February!

Hospice of Dubuque is honored to be part of BestFest and to receive the proceeds from the event. We appreciate the many volunteers that donate their time counting ballots and working the event. As always, it was a pleasure to work with the BestFest Committee: Bill Beutin, Greg Birkett and Cathy Fisher, The Dubuque Advertiser; Steve Bruxford, Radio Dubuque; Jennifer Hanniford, Dupaco Community Credit Union; Shannon Singsank, OnMedia and Carole Carroll, volunteer and friend of Hospice of Dubuque.

Gold Sponsors: Budweiser/7G Distributing, Coca-Cola, Diamond Jo Casino, Dupaco Community Credit Union, Grand River Center, John Deere Dubuque Works, OnMedia, Radio Dubuque and The Dubuque Advertiser

Silver Sponsors: AY McDonald Foundation, Conlon Construction and Finley Hospital

Bronze Sponsors: Biechler Electric, Enterprise Fleet Management, Mercy Medical Center, Midwest Business Products, Sedona Staffing Services and Straka Johnson Architects, P.C.

Gary Hancock was the lucky and generous winner of the Bud Bus to BestFest by placing the highest online bid. The Hancock family and friends received a ride to and from BestFest via the Bud Bus and 12 tickets into the event. The Bud Bus was provided and hosted by Budweiser/7G Distributing. Additional prizes in the package were donated by Dupaco Community Credit Union, Coca-Cola, Grand Harbor Resort, Miracle Car Wash, The National Mississippi River Museum & Aquarium and Mindframe Theatre. Thank you to major sponsor, Budweiser/7G Distributing, Gary Hancock and all who placed bids and supported this fun addition to BestFest!

To view a video of BestFest, please visit our YouTube page or like us on Facebook.

Community Relations recognized for ADDY AwardEach year, the American Advertising Federation of Dubuque hosts the ADDY competition for the greater Dubuque area. The ADDY awards recognize creative excellence in promotional media. For the 2012 competition, Hospice of Dubuque submitted for consideration its original video, Letting Go.

At the awards ceremony on February 22, Hospice of Dubuque was presented with the Silver ADDY Award in the public service category. We gratefully acknowledge Mary Kate Bristow who performed the song, Letting Go, which is an original compostition by Mary Kate and Robert Dunn. We also acknowledge the many hospice patients, family members, volunteers and staff whose photographs brought this video to life. Their images tell the story of loving and letting go. To view the award-winning video, please visit our website.

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“What I can do, you cannot do; but what you do, I cannot do. The needs are great and none of us, including me, ever do great things. But we can all do small things, with great love, and together we can do something wonderful.” —Mother Teresa.

As illustrated by one of most compassionate caregivers of all time, the hospice interdisciplinary team (IDT) is uniquely capable of doing wonderful things. The cornerstone of this team is the hospice aide. He/she typically provides the most direct, consistent, personal care and is positioned to help guide the patient, family and IDT in developing and implementing a holistic plan of care. The hospice aide understands that care for the whole patient, including physical, emotional, social and spiritual needs, is necessary to achieve the goal of enhancing quality of life and alleviating suffering. Despite all the comfort medications in place, a patient once said, “The thing that makes me feel the best is a good bath and I really look forward to the aide’s visit.”

At Hospice of Dubuque, we are guided by a quote displayed in the office; “Because care of the body means nothing without first easing the soul…Hospice workers are not hired, they are called” (Anonymous). Many of the skills necessary to be a successful hospice aide cannot be taught. Of these skills, listening, observation and communication are invaluable in providing quality hospice care.

Good hospice aides are often the silent heroes in hospice care as they diligently provide hours of direct personal care that is not routinely acknowledged at the IDT. However, the impact of the hospice aide in the lives of patients and the IDG should not be emphasized enough. Without them, the IDT would be noticeably incomplete.

The value of the hospice aide is not only evident to patients and families, but to other hospice staff members themselves. To consistently work so intimately with dying patients, hospice aides must possess a high level of self-awareness and ability for self-care. When this is achieved and demonstrated, hospice aides are in a unique position to support others on the IDT. Successful hospice aides exemplify that level of professionalism as they consistently provide compassionate care to patients, mourn their loss and proceed with full attention to the next patient.

The hospice aide supports the teaching provided by the nurse, provides reassurance, listens with empathy, holds a trembling hand and sometimes just provides quiet presence while collecting important information to communicate with the other members of the team. Everyone benefits from this collaboration and the goal of “enhancing the quality of life for patient and their families” is achieved. Together we are doing something wonderful.

References: Berry P. Core Curriculum for the Generalist Hospice and Palliative Nurse. 3rd Ed. Dubuque, IA: Kendall/Hunt Publishing Company; 2010:130-132.

This article originally appeared in the January 15, 2013, online newsletter of the Hospice and Palliative Nurses Association, which is a national professional nursing organization dedicated to hospice and palliative care. Congratulations to Jen and Jan for being published in this national bulletin.

The value of the hospice aide on the Interdiscipinary TeamJan Phillips, CNA, CHPNA and Jennifer Cavanagh, RN, MSW, CHPN

— Mother Teresa

“What I can do, you cannot do; but what you do, I cannot do. The needs are great

and none of us, including me, ever do great things. But we can all do small

things, with great love, and together we can do something wonderful.”

Ann Benetti, RN and Angela Nauman, RN, BSN have achieved the credential of Certified Hospice & Palliative Nurse (CHPN). This certification recognizes nursing excellence across the spectrum of hospice and palliative care. Ann has been serving Hospice of Dubuque’s patients and families since 2007 and Angela since 2010.

Heather Steines, CNA, has been awarded the designation of Certified Hospice and Palliative Nursing Assistant (CHPNA). This certification recognizes competency in the delivery of hospice and palliative care by a certified nursing assistant. Heather joined Hospice of Dubuque in 2007 and serves in the role of Hospice Aide.

Heather, Angela and Ann (seated)

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Special thanks to ... • Hazel Green Snowbirds for the gift of $1,580 from their snowmobile benefit.

• New Diggings General Store and Inn for the gift of $960 from a quilt raffle and Kat Hines for designing and making the quilt, in loving memory of Ed Hines.

• Melissa Radtke, for the quilt donated toward a fundraiser.

• Kathy Kitch, for donated hand mold kits.

• Shelly Hoff, Rosemary Cronin and Doris Spahn, for yarn for the Sit’n Stitch ladies.

• Dubuque Courtside Cuties, and their sponsor, Courtside, for a donation of $784 from the February 23 Granny Basketball Tournament.

• Starbucks, on Locust, for the gift of $729.16 from January tip jars.

• Common Cents Resale, for the latest donation of $700 from sales of donated items.

• Asbury Community Fire Department for their ongoing support. Their assistance with CPR certification for the Hospice of Dubuque clinicians is greatly appreciated.

• Kristie Elliott and her friends, family and co-workers, for the $218 donation from a bowling fundraiser held March 30.

Dubuque Courtside Cuties

Hazel Green Snowbirds

This was a busy winter for Board Member, Dave Ludovissy, and his family, friends and associates, who planned two successful fundraising events to benefit Hospice of Dubuque.

The first event was a Wild Game Feed, held at Paul’s Tavern on January 27. We extend special thanks to the owners of Paul’s Tavern, Tom and Dave Koch, for providing the delicious wild game entrees for the crowd to enjoy. We also thank the businesses and individuals that provided silent auction items. In spite of an ice storm that day, this event raised $2,859.

The second event was a bowling fundraiser, held at Fischer Lanes on March 24, which raised $1,900. We extend special thanks to Mark Steuer of 7G Distributing and Steve Wand of Hammerheads Sports Bar for helping make this a fun afternoon, as well as those who bowled, provided raffle prizes or supported this event in any way. Thank you, Dave and company, for devoting your time and energy to raising funds to support the Hospice of Dubuque mission!

Nancy Reilly, who worked in the role of part-time Team Nurse since 2007. We appreciate the lifelong passion for nursing that Nancy demonstrated, and the skill and compassion she brought to Hospice of Dubuque’s clients. We thank Nancy for her years of service and wish her well in her new role, retirement.

Social Worker, Tracey Long. We thank Tracey for the service she provided to many of our patients and families. Good luck Tracey!

Pat Reinsmoen, who has returned to Hospice of Dubuque in the role of part-time social worker. Pat received her degree from Mankato State University and worked as a social worker for the Dubuque County Department of Human Services for 25 years until her retirement in 2010. Last fall, Pat worked temporarily to help cover simultaneous maternity leaves, so she is a familiar face at Hospice of Dubuque.

Hospice of Dubuque bid farewell to ...

Hospice of Dubuque welcomes ...

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Michelle McDonald owns Hut no. 8, which recently opened in Wacker Plaza. Previously, Michelle worked in human resources for nearly 20 years, spending the last 13 years at Bodine Electric. Michelle is a graduate of Loras College and is married to Dan McDonald of the Greater Dubuque Development Corporation. They have three children. She has benefited from hospice care and believes this organization is a blessing. Michelle is honored to serve on the Hospice of Dubuque Board of Directors.

Troy Wright is the Loras College Director of Human Resources. He grew up in Stockton, IL and has been a Dubuque resident for 12 years. Troy received his B.S. from Illinois State University, majoring in business management with an emphasis in human resources, and minoring in psychology. Troy is certified as a Senior Professional in Human Resources (SPHR). Currently, he attends graduate school at Loras College and serves as chairperson of the Dubuque Make-A-Wish Committee. Troy has three children—Isaac, Delanie and Addison.

Sympathy to ... Hospice of Dubuque Staff ...Jen Duehr, on the death of her grandmother, Helen Daly.

Anji Lewis, on the death of her grandmother, Sally Sampson, February 16. Diane Grace, on the death of her great-aunt, Theresa Grace, March 25.

Hospice of Dubuque Volunteers ...The family of Kenneth Heim, who died January 15. Ken was a volunteer from 1985 through 1996 and was Volunteer of Year in 1992.

Donna Price, on the recent death of her aunt, Marie Loring.

Rev. Robert Lehmann, on the death of his wife, Audra, January 18. Audra was a Hospice of Dubuque Volunteer from 2002 to 2007.

The family of Gerald “Jerry” Slattery, a volunteer from 2010 to 2011. Jerry died February 4.

Roberta Oberhoffer on the death of her sister-in-law, Marilyn Oberhoffer, February 6.

Lynn Kerker, on the death of her husband, Earl, February 12.

Art Roling, on the death of his sister-in-law, Karen Lloyd, March 23.

Hospice of Dubuque welcomes new board members ...

Dave Horstmann returns to the Hospice of Dubuque Board of Directors; he previously served from 2000 through 2009. Dave currently serves as Senior Vice President—Finance with Heartland Financial, USA Inc. He is a graduate of the University of Dubuque and the University of Texas Graduate School for Financial Institution Management. Dave and his wife, Joyce, have two adult children. Dave is also actively involved with Project Concern, St. Peter Lutheran Church, Wartburg Theological Seminary and the Salvation Army.

Greg Birkett is general manager of The Dubuque Advertiser Inc., “The Little Paper with the Big Impact.” In addition to this weekly publication, The Dubuque Advertiser also publishes a website, www.dubuquetoday.com, and operates a busy commercial printing department. Greg is certainly a familiar face with the BestFest Committee as one of the founders of the event. Greg and his wife, Sherri, have two children—Benjamin and Samantha. Greg previously served on the Hospice of Dubuque Board of Directors from 2002 through 2011.

Hospice of Dubuque Staff ...Jen Rupp, on her marriage to Eric Johnson, January 19.

Amy Mescher, on her marriage to Michael McAllister, January 25.

Jean Krueger, on the birth of her grandson, Matthias Jameson Schuck, February 21. He is the son of Jim Schuck and Gretchen Krueger.

Diane Fasselius, on the birth of her grandson, John William, February 22. John is the son of Christian and Jessica Fasselius.

Hospice of Dubuque Volunteers ... Sue Bateman, on the birth of her grandson, Owen Michael, December 17. Owen is the son of Stephanie and Mike Helmuth.

Kim Link-Tharp, on the birth of her granddaughter, Selah Venson. Selah was born January 26.

Congratulations to ...

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Iowa Physician Order for Scope of Treatment (IPOST)Renee Frith, RN, BSN, CHPN, Nursing Services Director

You may have heard recent conversation about IPOST and/or the community effort to implement use of the IPOST document across Dubuque care settings. The IPOST is based on the National POLST (Physician Orders for Life Sustaining Treatment) program, which is gaining widespread popularity as best practice for ensuring that end-of-life treatment preferences are honored. The IPOST form addresses and consolidates patient preferences for cardiopulmonary resuscitation (CPR), general scope of medical treatment, artificial nutrition and medical decision making. The IPOST mission is to create a system to honor the healthcare treatment choices of individuals through improved communication across healthcare settings.

The IPOST is a one page, two-sided document that takes a patient’s wishes for end-of-life treatment choices and translates them into a set of medical orders for healthcare professionals to follow. The IPOST is a standardized, salmon-colored document which is clearly identifiable across care settings. The IPOST form belongs to the patient and is transferred with the patient from one health care setting to another (hospital, clinic, emergency room, EMS transport, long-term care facilities, hospice, etc.). It functions as a valid set of medical orders which are signed by the physician to provide direction for either providing or forgoing aggressive treatment. It may also function as a do not resuscitate (DNR) order.

The IPOST is primarily intended for individuals with a chronic, critical medical condition. It is recommended for the frail, elderly and individuals of any age with a life-limiting illness. An IPOST can be completed by a trained IPOST facilitator, who leads a thorough conversation with the patient/family to identify the benefits/burdens of medical interventions, as well as patient values and preferences for end-of-life care. The IPOST can also be completed by the physician, physician assistant or nurse practitioner who holds the conversation, validates end-of-life preferences and signs the form. To become valid, the IPOST form must be signed by the physician, physician assistant or nurse practitioner once it is completed.

The IPOST form is not mandatory, but it may be recommended as an option for eligible patients who are likely in the last 12 months of life. The IPOST form can be used to complement a durable power of attorney for healthcare or a living will, but the IPOST does not replace or supersede other advanced directives. If conflict exists between the documents, then the living will or durable power of attorney will be followed. It is recommended that if an IPOST is initiated, that all other advanced directives are reviewed and updated to ensure that current healthcare preferences are honored. The IPOST document should be reviewed regularly and a new IPOST form completed when goals for care and treatment preferences change.

The City of Dubuque established a community coalition that implemented the IPOST initiative in March. The community coalition provides oversight, drives operations and provides ongoing education to healthcare professionals and community members regarding the IPOST initiative. Hospice of Dubuque has three certified IPOST facilitators, who are trained to have the discussion with eligible patients and complete the IPOST form. Watch for additional information as the IPOST process becomes a topic of community interest.

Hospice of Dubuque thanks the Kernal and Big Al Wild Game Feed, for the $3,200 donation from this event held March 23 at The Barn in Sherrill. Thank you to organizers Kris Kernall, Al Haigh and Julie Wolff, as well as the many individuals that provided food, silent auction prizes and support to this annual event. Nearly 500 people were treated to a variety of delicious dishes this year.

Kernal and Big Al Wild Game Feed

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The Big Duffer Hospice Golf OutingPlans are underway for the Hospice of Dubuque Big Duffer Golf Outing. The 4-person best shot tournament will be Saturday, July 27 at Lacoma Golf Course. This outing is an opportunity for families and individuals to play golf in honor or memory of their own “Big Duffer.” The dinner will include a grill-your-own steak. Please complete the information below to reserve your tee time.

Registering for 18 holes of golf with dinner ($75) 9 holes of golf with dinner ($55) Dinner only ($25)

Group Leader: Contact number: Email address: Playing in memory or honor of:Golfer #2 Contact number: Email address: Playing in memory or honor of:Golfer #3 Contact number: Email address: Playing in memory or honor of:Golfer #4 Contact number: Email address: Playing in memory or honor of:

Make checks payable to Big Duffer Hospice Golf Outing. Payment may be mailed directly to the Hospice of Dubuque office at 1670 JFK Road, Dubuque, IA 52002.

Organizers are accepting business and family hole sponsorships, in memory of a loved one, for $100. Sponsorship includes a personalized sign displayed on each tee box. You may also provide a photograph, logo or personal momento to be displayed at the sponsored hole. We are also accepting donations of items for the silent auction and raffle. All proceeds benefit Hospice of Dubuque.

Committee Members: Ron Kane, Phil Schwinn, Denny Fleer, Lynn Vogt, James and Angie Carey, Lynn Biver, Dave Ludovissy, Rex Wellman and Mike Martin

For more information contact: Jim Miller at 563.557.9766, Pat O’Neill at 563.583.4668

or watch for our summer newsletter for updates and details.

Hole sponsorships available

Name of person(s) to be honored or remembered:

Hole sponsored by:Address:City, State, Zip code:Phone:Email:

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Advance directives offer peace of mindNancy Diehm, Psychosocial DirectorBeing in control over life decisions and maintaining one’s dignity at the end of life are goals that nearly everyone would identify as being among their top priorities. It is surprising then, that a majority of people fail to take the steps necessary to insure that their wishes are followed by doing advance care planning and completing the necessary documents. April 16, 2013 is the 6th anniversary of “National Healthcare Decision Day,” a national day of observance aimed at educating everyone about the importance of advance directives. Additional information about this effort can be found at www.nhdd.org.

People often think these documents should be completed only by those who are elderly or terminally ill. Unlike the IPOST, these documents can and should be completed while one is healthy and capable of making major decisions. There are two ways to make sure your wishes are known and followed. The first is to complete the legal documents. They are simple to prepare. Although an attorney may be helpful with the completion of them, an attorney is not required. Documents can be obtained through a number of online websites, through local hospitals or from Hospice of Dubuque staff. Area residents may also use the following:• Iowa – Iowa Bar Association www.iowabar.org Forms can be accessed by clicking on Public > Legal Forms > Living Will and Medical Power of Attorney• Illinois – Illinois Bar Association www.isba.org Forms can be accessed by clicking on Practice Tools > Forms > Power of Attorney (POA) Forms > Statutory Short Form Power of Attorney for Health Care• Wisconsin – Wisconsin Bar Association www.wisbar.org Two free copies are available by sending a business-size self-addressed stamped envelope to Power of Attorney, Division of Health, P.O. Box 309, Madison, Wisconsin 53701-0309

The second way to make sure your wishes are known is to initiate a conversation with the person(s) selected to be your health care agent(s). These are very hard conversations to have, but are extremely important. Careful consideration is needed before selecting a health care agent. An agent does not need a medical background, but must be capable of gathering critical information from health care providers and making decisions based on your wishes and values. This person may or may not be the same person that has been designated to make financial decisions on a General Power of Attorney document. These two documents are very different and require different skills. The best person to advocate for health care may not be the best person to manage finances. Choosing agents based solely on age and birth order or who are in the closest proximity may be convenient, but may also lead to individuals being selected who are not the most qualified for the task. Thoughtful conversations with individual family members or friends about these issues may reveal who could best serve. Ultimately, not only will this effort provide peace of mind for the individual completing the documents, it will be of great benefit to loved ones and to health care providers.

Comfort Foods Cookbook Advance Sale$15.00 per book

Name:Address:City:State:Zip:Phone:Email (optional):

Mail form with payment to Hospice of Dubuque, 1670 JFK Road, Dubuque, IA 52002. You will be contacted by phone or email when cookbook(s) are available for pick up.

Number of books:

Cash Check Credit Card

Pick up at office $5.00 S&H

CC #:

Exp. Date:

Total: $

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HonorariumsOwen CowdellHelen GaberRichard HillThomas A. Kaiser, Alliant Service AnniversaryMr & Mrs James KluesnerPhillip RundeBill Steil

Memorials Arla R. AndersonLois AndersonDoris “Dorie” AnstoetterJoyce M. ArthoferBarbara AtkinsWayne “Buck” AuritMary Jane AxtellRoger BahlLarry BartelsMary BaumhoverElaine BechlerMarie BeckMary BeckDorothy BeckerHelen BellTheresa BensonMarilyn BentleyShirley BerensJeff BertlingVirginia BirdAnna Mae BleileRita BlewettJoyce BorgerdingJames “Jim” BoughtonDelia Wiese BowerAmy BrachmanVincent P. BrannonGlenn BreitbachMoya BreitbachMarcie BriesHerbert BrimeyerRobert BrimeyerMary BromenMary LaVon BrownFrancis & Esther BuschNancy CahillKathleen “Katie” CampbellThomas “Tom” ChristBetty ClemenRose Marie ClemenAlvin J. CoatesRobert ConnellyAnn C. ConnollyMarvin ConnollyMary R. ConnollyMaurice “Bubbie” ConnollyEarl CorbettRoger CottrellJohn CoxMargaret CoxEunice CrippesHelen DailyRobert DassoLenora DavisJackie DeanGrace DelaneyMark R. DeMuthDianna M. Digmann

Dallas DolphinMarty DolphinRichard A. DolterJoseph DoyleDiann DriscollAlice DucciniMary Ellen DucciniJames ElginLoren & Lu ElmerDominic & LouMae EnglishScott T. EnsignShirley ErnstPatricia “Pat” Lynne EwingRosemary FaganMargaret FahOliver FayMildred “Millie” FeeneyFeipel Family MembersJim FeltesCarol FitzgeraldJean Ann Fleege Odell FlisterDonna FortneyEldon G. FrederickRose FreiburgerLois FrettRoberta FrickCandas K. FrostDavid FunkeLillian GalliartRoberta M. GansenJohn GanshirtWilliam M. GasperBernadine “Bernie” GeislerGlen “Bud” GibbsDale H. GiesemanLucille GieslerBud GinterElaine GoedkenAnita GoldsherDavid GonnerIrene GravesDeanne GriceGinny GrimesCheryl GruberTom & Mike GulickAlice HafemanPeggy Ann HamelDavid HanselRalph HanselmannDave HantelmannEsther HardinJames HarrisonPeggy HarrisonJohn Robert HayesDorothy A. HeberJim HefelLloyd HeinsBill, Nita & Mandy HeisterBetty HenseEdmund HerrigEldon HerrigJulitta HerrigRichard HillBert T. HillaryDouglas HilversEd HinesFlorence HirdNorbert Honkamp

Elma HoweDonald M. HubanksIrvin C. “Sonny” HubbardHelena A. HubertJohn IrelanRhodes “Bud” IsenhartRichard “Dick” JacobsAurelia JaegerIrene JaegerMerlin JaegerPhyllis JaschenGeorge H. JecklinPolly JohnsonEleanor JohnstonMarilyn KaesbauerGeorge KahlerSharry KapparosJohn “Jack” KassRonald KavarsJames J. KelleherJulie KellerMary KenneallyEarl KerkerIola Mae KerperGeorge KlingeRaymond KoenigGeraldine “Gerry” KohlerLaVern KoltesCarl KremerElaine KruserDarlene KruserRobert KueterRonald KueterGerry KunkelKelli Jo KutschMerlin LangkampZita LansingMr. Loraine LaugesenRebecca “Becki” LeClereAudra LehmannBetty LeliefeldNancy LemireJanis LewisSteve “Ben” LeytemHerb O. Lindsay, Jr.Norman & JoAnn LinkSylvester LinkDwight Lloyd, Sr.Fern LloydKaren Florence (Buckley) LloydVirginia LopezEdwin LyonsRonald N. MaiersVern & Vi MarkusHarriette E. MatousAnthony & Amelia MazzantiLouise McAllisterPatricia “Pat” McAteeJohn McCannMarlene McCarthyJudy McCarvilleJim McCloyJaimie MelendezLaverne MerfeldHelen K. MetcalfKim H. MetcalfLori MeyerMelvin E. Meyer

Bob MichelEdna MillerRaymond MillerShirley A. MillerChristine MittvalskyMelba MoellerMary A. MooreEvelyn MullenKaren MurdockCarla NaumanRichard NestebyGary NeubertWayne Norman, Jr.Gary W. O’BrienHerman OhmsCarl OppeltRetha PalmerGene PapeDavid ParrettMary Colette PeckoshRobert E. PeryonFloyd PetersRichard PetersonMelody J. Lindsay PfileRichard C. PikeSharey PilcherDarla PillardMarcille PinsDouglas RediesMaynard ReweyDarlene ReynoldsReva M. RiceJoan RieckAloysius RinikerErnest RoarigT. J. RolingViolet RosemeyerVernon RosenberyOzzie RothGerard RoySally SampsonRita SchaulCarol SchmeiderMary SchmittKarla SchneiderMarjorie SchrupMargaret SeibertIda ShermanBetty SimonEileen SislerSusan Magill SmithSnodgrass FamilyLois SodawasserJohn J. “Jack” SpechtSondra SpoerreTom SpragueJohn StackisEdward StaskalKristine K. StaskalEdmund SteffenAlan StegerCleo StegerMark StegerHelen SteilKathleen StejskalAndy StrittmatterPaul StrueberBernadette SweeneyKathleen F. Sweeney

Tiny TakesArthur TaylorFrancis & Dorothy TaylorLeo F. TegelerMaddeson TersinarJan TheisenZane ThorpeAnna Mae & Alfred TobinRobert TuckerColleen TurnerBeatrice UdelhovenPat UrbainVelma Van OstrandRobert and Joan WaddickJim WahlertMarian WalechJohn D. “Jack” WeberHank WaechterRichard WeeksMartha WeilandMrs. Rose WelbesMarjorie WellingtonRalph WelterWilfrid L. WelterRichard “Dick” WernerEmma WesselsShirley WhiteWerner WieseRobert “Bob” WillisRobert “Bob” WirzbachJoanna WolbersVirginia WrightLeRoy F. WubbenDoris Zavodsky

Groups and BusinessesDonations andIn-Kind GiftsAddocoCarver Elementary SchoolKathy’s KrystalsLord of Life Lutheran ChurchMathis Pfohl FoundationNew Melleray AbbeyBev RechSt. Peter Lutheran ChurchSisters of the PresentationSisters of the VisitationBrad Sullivan

Matching gifts or employee givingAlliant Energy FoundationBAE Systems Matching GiftsChevron Humankind Matching Gift ProgramIBM Employee Charitable Contribution CampaignMcKesson Foundation Matching Gift ProgramWells Fargo Community Support CampaignThrivent Matching Gifts

Spring 2013 Honorariums/MemorialsWe gratefully acknowledge these monetary donations as well as donations made to our loan closet, received between January 1 through April 1. If a name is inaccurate or missing, please call Community Relations at 563.582.1220.

Hospice of Dubuque is committed to respecting your privacy. You have received the Hospice of Dubuque newsletter because you or a family member have used Hospice of Dubuque services, made a donation or volunteered for a fundraiser. We never disclose our mailing list to anyone. If you prefer to have your name removed or choose to receive the newsletter by email, please contact us at 563.582.1220 or community_relations@hospiceofdubuque.org.

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April 21—27, 2013 Please join us in thanking our Hospice of Dubuque Volunteers, especially during

National Volunteer Week!

April 25, 2013 “What to do with your dementia

patient—Make the visit more enjoyable for both of you”

Mary McNally, Dementia Specialist, Scenic Valley Area VIII Agency on Aging.

May 21, 2013 Tree of Life Memorial Service

Washington Park, 7:30 pm All volunteers are invited to attend.

June 2013No Meeting

2013 Volunteer In-Service CalendarDebbie Horch, Volunteer CoordinatorAll meetings will be held at 6 pm in the Theisen Education Center,

1670 JFK Road

There are not enough words to describe you, the wonderful people we call Hospice of Dubuque Volunteers.

To say that you are compassionate does not begin to cover the good spirit you share. To say you are dedicated only scratches the surface of the service you provide to Hospice of Dubuque patients. You are willing to spread your light in the darkest of situations. You bring a ray of sunshine along with flowers from your garden. You have a smile a mile wide and you don’t give up until you get one in return. You sing songs, brush hair, read poetry and talk about sports. You give rides, hold hands, give hugs and quietly sit when no words are appropriate. You are reliable, community minded and inspirations to us all.

Hopefully we have found a few words to describe the amazing things that you do. We want you to know that we truly appreciate you. We are blessed to have you as our volunteers.

Hand molds, a lasting treasureWe would like to take the time to give special thanks to Linda Erpelding, Deb Ehrler and Sue Bateman for the work they have put into hand mold projects over the last few months. These volunteers are called, usually on very short notice, and travel anywhere in our tri-state service area to complete hand molds for patients and their families. The gifts they create are appreciated by all involved. We thank you for all your time and effort in giving our hospice families these priceless mementos. If you are a current Hospice of Dubuque volunteer and would like to be on our hand mold team please contact Debbie at the Hospice of Dubuque office.

The following statements are from our volunteers.

Hand molds: What’s not to love about making hand molds! Each time a hand mold is unveiled there is a surprise waiting. The hands that are intertwined are so like the “real” hands ... complete with the lines from the skin and cuticles around the nails. The hand mold represents the love between two people and that love is forever shown through the hand mold. Each mold has a story and we have been given the opportunity to record that story for posterity. I am grateful to do this project.

I do hand molds because they are a treasure to the families. As one wife said, “I can hold his hand forever.”

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Nonprofit OrgUS Postage

PAIDDubuque, IowaPermit No. 477

RETURN SERVICEREQUESTED

A quarterly publication of Hospice of Dubuque Volume 26, Number 1Spring 2013

Our MissionProviding compassionate care for the terminally ill and their loved ones

563.582.1220www.hospiceofdubuque.org

1670 JFK Road, Dubuque IA, 52002

Mark Your Calendar!

May 21 - Tree of Life

July 27 - “Big Duffer” Hospice Golf Outing

August 5 - Bill’s Tap Fish Fry

August 24 - Irish HooleyGaelic Storm Returns!

For more information on events please visit www.hospiceofdubuque.org, call 563.582.1220

or contact community_relations@hospiceofdubuque.org

“The care provided was

superb! What we most

appreciated was that we

could set parameters of

involvement and manage

the care with Hospice of

Dubuque’s help. Thanks for

letting us do it our way.”

- Peter S.