Spring 2012 non-credit catalog

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Division of Continuing Education, Economic & Community Development Spring 2012 offerings.

Transcript of Spring 2012 non-credit catalog

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Welcome to Capital Community College’s Division of Continuing Education. Whether you are returningto school for reasons personal or professional, it is the mission of our professors, instructors, counselorsand staff to provide you with learning opportunities to assist you in achieving your educational goals.

Capital Community College is a nationally-recognized leader in the fast-emerging field of HealthInformation Technology and the home of the official training center for the Connecticut InsuranceTraining & Education Center (CITEC). Additional professional training opportunities include entry-leveland continuing professional development in fields such as health care, insurance, risk management, andsupervisory training.

The Division of Continuing Education at Capital features Windows-based training classes in several fullyequipped PC labs, and, starting this semester, we premiere our state-of-the-art Mac lab, with classes tomeet the needs of creative artists, including graphic designers, animators and photo enthusiasts.

In addition to meeting your professional training goals, Capital provides you with the chance to deepenyour personal, intellectual knowledge and expand your horizons with classes in areas such as music,health, wellness and social media.

With classes from Capital’s Division of Continuing Education, you can transform your life. Explore ourcatalog. Enroll in the courses of your choice. Change your life, and remember: Success happens here!

Highlights include:• WORKFORCE DEVELOPMENT TRAINING AND CERTIFICATES – Targeted, comprehensive courses aimed at

providing the specific skill sets needed to either launch a new career or enhance your value at your current placeof employment. See pages 4-21.

• HEALTH INFORMATION TECHNOLOGY – Obtain the skills needed to enter or advance your career in theemerging field of Health Information Technology (Health IT). Offerings range from a comprehensive certificateprogram to specialized classes in health management, IT systems and more. See pages 23-24.

• APPLE/ADOBE TRAINING CENTER – Learn the most in-demand, cutting-edge programs used by theprofessionals in the fields of graphic design, website development, photo editing and much more at our new state-of the art facility. See pages 42-43.

• 1/2 DAY, FOCUSED COMPUTER CLASSES – Detailed instruction on specific functions of Word, Excel, Accessand Publisher. See page 45-48.

• ‘SCHOOL OF ROCK’ – Journey through a history of sounds with these never-before-offered moduleschronicling the history of rock n’ roll in America. See page 52-53.

Scholarships and Financial Aid OpportunitiesThose who receive Food Stamps (SNAP-ET Recipients) may be eligible to take certain certificateprogram courses for FREE! Call the Division of Continuing Education’s SNAP-ET Hotline at (860)906-5046 for more information or look for the symbol throughout this catalog forqualifying programs.

CT Works (WIA - Workforce Investment Act monies available to qualifed persons). Call CT Works at(860) 256-3675 or visit them at 3580 Main Street in Hartford (the old Fuller Brush building). Go towww.ctdol.state.ct.us for further information. Look for the symbol for approvedcourses.

Welcome

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Table of ContentsShort-Term Job Training Programs and Certificates ..................4CNA Refresher ............................................................................................4Nurse Aide...................................................................................................5Patient Care Technician (PCT) ..................................................................6Pharmacy Technician .................................................................................7Emergency Medical Technician – Basic (EMT-B) .....................................8Personal Care Attendant (PCA) .................................................................9Medical Interpretation..............................................................................10Medical Office Administrator...................................................................11Medical Coding and Billing.......................................................................12Health IT Information Technology..........................................................13Medical Billing and Coding Exam Prep..................................................14Legal Office Administrator.......................................................................15Small Business Management & Entrepreneurship ................................16ICD-10 Medical Coding.............................................................................17Real Estate Principles and Practices .......................................................18Warehouse Management ..........................................................................19Basic Search & Rescue..............................................................................20General Insurance.....................................................................................21

Free Workshops and Classes...............................................16English As A Second Language (ESL) for the Workplace ...........................16College Preparatory.........................................................................................19Mastering Your Job Search, Starting/Financing Your Own Business........22

Health Information Technology ............................................23Health Management Information Systems .............................................23Working With Health IT Systems ............................................................23Fundamentals of Health Workflow Process Analysis and Redesign .........24Planning, Management and Leadership for Health IT ..........................24Introduction to Project Management ......................................................24

Applied Music Lessons.......................................................25

Professional Development ..................................................28Supervisory/Leadership ............................................................................28Business Writing .......................................................................................33Communication .........................................................................................35

Technology .......................................................................38Apple/Adobe ..............................................................................................401/2 Day, Focused Computer Classes ........................................................42

Personal Interest...............................................................47‘School of Rock’ ................................................................48Online Courses/Ed2Go.......................................................52Instructor Bios..................................................................54General Information ...........................................................56

Table of Contents

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Short Term Training Programs and Certificates

Section 1: HMED 5166-1770 – $2491/25-2/10; Wednesday and Friday5:00-8:20 p.m. Room: 820Instructor: Jill Gauthier, BS, RNCEU: 2.0

Section 2: HMED 5166-1772 – $2493/13-3/29; Tuesday and Thursday5:00-8:20 p.m. Room: 820Instructor: Nursie Campbell, RN CEU: 2.0

Section 3: HMED 5166-1783 – $2495/2-5/18; Wednesday and Friday5:00-8:20 p.m. Room: 820Instructor: Jill Gauthier, BS, RNCEU: 2.0

CNA RefresherAre you unable to be hired as a CNA because two years have goneby and you have not worked in your field? Need to retake theCompetency Exam? This 20 hour refresher course will prepareyou to take the CT Nurse Aide Competency exam.

Your instructor will review basic principles of care and test takingstrategies. Skills lab is included for hands-on review. Requiredtextbook is available in the College bookstore,

About Our Certificate ProgramsAccording to the Campaign for a Working Connecticut, middle-skill jobs - which require more than ahigh school education but less than a four-year degree - currently make up the largest segment ofjobs in the U.S. economy and will continue to do so for years to come. In Connecticut, only 37 percentof the workforce presently has the skills needed for the 47 percent of middle-skill job openings. Shortterm training certificates are a great means of closing this gap and launching your new career!

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Nurse Aide Certification Are you interested in entering the health care field? A career asa certified nurse aide is a great place to start! Certified nurseaides are valuable members of the health care team who workin a variety of settings providing basic nursing care. CapitalCommunity College is licensed by the CT Department of PublicHealth to provide a 127-hour part-time course. Classroom andskills laboratory instruction are held at the College; clinicalexperience is held in area skilled nursing facilities. Instructorsare registered nurses with experience in teaching and care ofgeriatric residents.

Topics Include:• Role of the CNA • Activities of Daily Living• Infection Control • Employability Skills• Review of Systems

The course is offered in two formats: a six week weekdaycourse or a fourteen week evening/weekend course. Thecompetency test is included in the tuition. The followingrequired items are not included in tuition: textbook, uniform,travel expenses, physical exam & CT Nurse Aide Registryapplication fee.

Pre-requisites: Must be 17 years old.Assessment test for reading and math.Physical exam, including TB test.

Individuals with college experience may request the assessmenttest to be waived. Call Customer Service at (860) 906-5130regarding testing. Please note that students with felonyconvictions may have difficulty obtaining employment in this field.

If you are a CNA whose certificate has lapsed because you havenot worked as a CNA in over two years, please see page 4 forour 20-hour CNA Refresher course.

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Short Term Training Programs and Certificates

Section 1 – HMED 5023-1765--$989(textbook approx. $67)1/23-3/5; Daytime; Monday-Friday; Class: 9:30-12:30 p.m.; Room 317Skills Lab/Clinical: 8:00-2:00 p.m.; Room 820 and local skilled nursing facilityInstructor: Mary Coutu, BS, RN

Section 2 – HMED 5023-1766--$989(textbook approx. $67)1/26-4/21; Evening/Weekend; Class: Thursday, Friday 5:15-8:15 p.m.; Room 317Skills Lab/Clinical: Saturday 8:00-2:00 p.m.Room 820 and local skilled nursing facilityInstructor: Gina Bailey, JD, BSN, RN

Section 3 – HMED 5023-1767--$989(textbook approx. $67)3/19-4/30; Daytime; Monday-Friday Class: 9:30-12:30 p.m.; Room 317Skills Lab/Clinical: 8:00-2:00 p.mRoom 820 and local skilled nursing facilityInstructor: Mary Coutu, BS, RN

Section 4 – HMED 5023-1768--$989(textbook approx. $67)3/8-6/16; Evening/Weekend;Class: Thursday, Friday 5:15-8:15 p.m.Room 317Skills Lab/Clinical: Saturday 8:00-2:00 p.m.; Room 820 and local skilled nursing facilityInstructor: Kareen Ambroise, RN

Section 5 – HMED 5023-1769--$989(textbook approx. $67)5/7-6/18; Daytime; Monday-FridayClass: 9:30-12:30 p.m.; Room 317Skills Lab/Clinical: 8:00-2:00 p.m.; Room 820 and local skilled nursing facilityInstructor: Mary Coutu, BS, RN

“I enrolled in the Certified Nurse Aide class in order to gain some knowledge andexperience in a clinical setting. Certified Nurse Aides are an essentialcomponent in the care of the sick. In the future I hope to become a Physician’sAssistant and I feel that this experience will greatly benefit me. Havingexperience as a CNA, I hope to be considered a better candidate since I alreadyhave this background in patient care. I am also proud of myself for being able tosuccessfully complete the class.”

–Dana T., CNA graduate

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Patient Care Technician (PCT)The healthcare industry is evolving at an unprecedented pace, and as one of the most versatilemembers in the field, Patient Care Technicians (PCTs) are always in demand. Increase yourmarketability and build upon your Certified Nurse Aide (CNA) knowledge and skills with CCC’s 90-hour PCT course.

Pre-requisite: CNA certificate and high school diploma or GED.

Topics Include:• Advanced Patient Care Skills• Introduction to Health Careers/Educational Pathways• Medical Terminology• Rehabilitation Care• Basic Life Support for Healthcare Professionals• Customer Service• EKG & Pulse Oximetry Skills • First Aid • HIPAA Compliance

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HMED 5228-1775 - $1,528(includes textbooks)2/7 - 5/3; Tuesday & Thursday5:30-9:00 p.m.Room 303 (2/7-3/1) Room 318 (3/6-5/3)CEU: 9.0Program consists or four modules:

Phlebotomy Module2/7 – 3/20; Tuesdays5:30 – 9:00 p.m.Instructor: Tracy Evans

Advanced Patient Care Skills Module2/9 – 4/19; Thursdays5:30 – 9:00 p.m.Instructor: Kathie Larke, MSN, MA, RN

EKG/PO Module3/27-5/1; Tuesdays5:30 – 9:00 p.m.Instructor: Bruce Hoffman

Introduction to HealthInformation Technology4/26 – 5/3; Thursdays5:30 – 8:30 p.m.Instructor: Carol Vassar-Pettit

* This course contains content from Capital Community College’s nationally recognizedElectronic Health Records (EHR)/Health Information Technology program.

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Pharmacy Technician CertificateThe need for Pharmacy Techniciansis increasing with the U.S.Department of Labor Bureau ofLabor Statistics projecting a 31percent job increase by 2018. Thisstatistic is confirmed by data fromthe Connecticut Department ofLabor projecting a similar increasein this job category for the NorthCentral region.

In partnership with the ConnecticutPharmacists Association, thiscomprehensive program preparesindividuals for entry-level positionsin community, hospital, or long-termcare settings. Participants will beprepared for the Pharmacy

Technician Certification Board (PTCB) national certification exam.

Topics will include medical terminology, reading and interpretingprescriptions, and defining drugs by generic and brand names.Participants will learn dosage calculations, I.V. flow rate, drugcompounding and dose conversion, dispensing of prescriptions,inventory control, billing, and insurance reimbursement.

Pre-requisites:Participants must have a high school diploma or GED, completion of a math and reading assessment, computer keyboarding skills, and nocriminal record that will impact employment.

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HMED 5042-1771 - $775(includes textbook)3/5 – 5/21; Monday &Wednesday5:30-8:30 p.m.Room 318CEU: 6.6Program consists of twomodules.

Introduction to HealthInformation Technology3/5 & 3/7; Monday andWednesday5:30-8:30 p.m.Instructor: Carol Vassar-Pettit

Pharmacy Technician3/12 – 5/21; Monday andWednesday5:30 - 8:30 p.m.Instructor: CT PharmacistsAssociation

* This course contains content from Capital Community College’s nationally recognizedElectronic Health Records (EHR)/Health Information Technology program.

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Emergency Medical Technician– Basic (EMT-B) CertificateEmergency Medical Technicians provide care to ill and injuredindividuals in critical times, often making the differencebetween life and death. EMTs work in a variety of differentenvironments – including ambulances and hospital emergencydepartments. This 160-hour course, in cooperation with theOffice of Emergency Medical Services and the CT Departmentof Public Health, will prepare individuals for the statecertification exam as an Emergency Medical Technician-Basic(EMT-B). Lectures, guest presentations, demonstrations,emergency room observation and hands-on experience willprovide the knowledge and skills required for certification.

The training will cover topics such as airways, patientassessment, OB-GYN, trauma, infants and children, and EMToperations.

Participants of this course will attend the State Practical Examfree of charge on May 24 at Capital Community College.

EMT-Basic Certification is required for admission into theEMT-Paramedic Certificate and Associate Degree programs atCapital Community College and other institutions.

Pre-requisites:High School Diploma or GED. Completion of reading and math assessment and no criminal record that will impactemployment.

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* This course contains content from CapitalCommunity College’s nationally recognizedElectronic Health Records (EHR)/HealthInformation Technology program.

HMED 5207 – 1779$799 (plus textbooks*)Class: 1/23 - 5/24; Monday & Thursday5:45 - 9:45Room 318 (1/23 - 3/1)Room 303 (3/5 - 5/23)Practicum: 1/28, 2/18, 3/31,4/14, 5/5, 5/19; Saturday8:00 a.m. - 4:00 p.m.Auditorium (11th floor)Instructor: Marguerite Haaga, EMSICEU: 16.0

*Textbooks can be purchased at theCapital Community College bookstorelocated the 7th floor.

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Personal care assitants have held 767,000 of the jobsin the United States. This total is expected to grow by46 percent by 2018 based on U.S. Department ofLabor employment projections. Personal careassistants are and will continue to be in high demandas the population continues to age and individualstransition from long term care facilities to homecare.In addition, earlier hospital discharges and the needto care for veterans returning from service willfurther increase the demand for trained personal careassistants.

The training will cover topics on the role of thepersonal care assistant, care of elderly and disabledindividuals, proper body mechanics, nutrition,infection control, vital signs, fall prevention, safewheelchair use, cultural competency, respect,communication, CPR and First Aid Certification, andspecific diseases. The program will also cover thesocial service aspects of a personal care assistant’sresponsibilities.

Pre-requisites: Participants must have a high school diploma or GED,completion of a math and reading assessment, and nocriminal record that will impact employment.

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HMED 5240-1780 - $499(plus textbooks*)4/24 – 6/28; Tuesday & Thursday5:30 - 9:00 p.m.Room: 820Instructor: TBDCEU: 7.0

*Textbooks can be purchased at theCapital Community College bookstorelocated the 7th floor.

I took the course to get a better understanding of beinga caregiver. But it will also help at my job at the RockyHill VA Health Care Center.’

- James W.

Personal Care Assistant (PCA)

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Medical Interpretation Certificate

Do you work in the health care field? Would you like to makeyour resume more attractive to potential employers?

The new Medical Interpreting course has arrived at CapitalCommunity College. Designed by Latino Community Servicesof Hartford (lcs-ct.org) and based upon current nationalcurriculum, this course enables eligible bilingual participantsto become competent medical interpreters in a variety ofhealth care settings.

This 40-hour training introduces participants to the goals,roles and responsibilities of the medical interpreter,interpreter ethics, communication strategies, culturalcompetence, and basic medical terminology in both English and the target language. Uponsatisfactory completion of the program, participants will receive a certificate of completion.

For the Spring 2012 session, the course is offered ONLY to those fluent in both Spanish and English.

Pre-requisites:Students must be at least 18-years-old, have a high school diploma or GED prior to registration andno criminal record that will impact employment.

HMED –5329-1947- $680(includes all materials)4/3-5/24, Tuesday and Thursdays5:30-8:30 p.m.Room: 307Instructor: Nadesha MijobaCEU: 4.0

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Medical Office Administrator CertificateThe U.S. Bureau of Labor Statistics estimates that the need formedical secretaries or administrative assistants will increase by27 percent by 2018. The Medical Office Administrator Programprovides the medical and computer skills necessary for entry-level employment in medical settings such as hospitals, medicaloffices, research facilities, health insurance companies, billing agencies, and allied healthfacilities. This 84-hour program will prepare you to take the Certified Medical AdministrativeAssistant (CMAA) Exam through the National Healthcareer Association (NHA).

The certificate consists of two modules: Core Office Administrator Skills and Medical Office Skills. Each module must be completed to earn a certificate of completion.

Module 1 - Office Administrator Skills• Becoming an Office Administrator • Records Management • Introduction to

Microsoft Office • Strategic Business Communications • Accounting and

Finance Basics

Module 2 - MedicalOffice Skills• Medical Terminology • Medical Office Transcription• Introduction to Health Information Technology• Medical Billing

and Insurance

PRFD 5435 – 1859 - $1,099(includes textbooks)3/27 - 6/28; Tuesday & Thursday

5:45-8:45 p.m.Room: TBDCEU: 8.4

Progam consists of two modules.

Office Administrator Skills3/27- 5/8Instructor: Alice Turner

Medical Office Skills5/10- 6/28Instructor: Portia Bachman

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Short Term Training Programs and Certificates

Medical Coding and BillingMedical healthcare in America has undergone tremendous change as the number of people seekinghealth care services continues to rise. According to the U.S. Bureau of Labor Statistics, employmentin the healthcare field is expected to grow much faster than average and as a consequence, jobprospects for trained medical coders and billers will be in high demand.

This intensive program will cover medical terminology, electronic health records, coding,computerized billing and preparation for the Certified Professional Coder (CPC) exam. It isdesigned to prepare students to enter the growing field of coding and billing in clinics, physicians'offices, home health agencies, hospitals, health care organizations, outpatient care centers, andnursing and residential care facilities

Participants will be prepared to take the American Academy of Professional Coders (AAPC) CertifiedProfessional Coder (CPC) exam. To earn a certificate, participants must successfully complete the eightcore courses listed below. Courses can be taken separately on a non-certificate basis. All books can bepurchased at the College bookstore on the seventh floor. Take all eight courses for the reduced rate of $1,999, total. (CRN HMED-5325-1896)Introduction to Medical Terminology (Pre-requisite to all other courses)HMED 5021-1941 - $199 (plus textbooks)2/6 – 3/19; Mondays; 5:30-8:30 p.m.Instructor: Linda Carosella CEU: 1.8

Basic AnatomyHMED 5022-1942 - $240 (plus textbooks)2/8 - 3/21; Wednesdays; 5:30-8:30 p.m.Instructor: Tracy Evans CEU: 2.1

Advanced Medical TerminologyHMED 5023-1943 - $330 (plus textbooks)3/26– 4/18; Mondays & Wednesday; 5:30-8:30 p.m.Instructor: Linda Carosella CEU: 3.0

Medical Insurance, Law and EthicsHMED 5024-1944 - $165 (plus textbooks)3/22 - 4/19; Thursdays; 5:30-8:30 p.m.Instructor: TBD CEU: 1.5

Introduction to Health InformationTechnology and Electronic Health RecordsHMED 5025-1945 - $150 (plus textbooks)3/27 - 4/17; Tuesdays; 5:30-8:30 p.m.Instructor: Carol Vassar-Pettit CEU: 1.2

CPT-4 Medical Coding HMED 5026-1946 - $399 (plus textbooks)5/2 - 6/7; Tuesdays & Thursdays; 5:30-8:30 p.m.Instructor: TBD CEU: 3.6

ICD-9 Medical CodingHMED 5027-1947 - $330 (plus textbooks)4/30 - 6/4: Mondays; 5:30-8:30 p.m.Instructor: TBD CEU: 3.0

Medical Billing/MedisoftHMED 5028-1948 - $330 (plus textbooks)6/12 - 7/14 Tuesdays & Thursdays; 5:30-8:30 p.m.Instructor: Doreen Clark CEU: 3.0

For related course offerings, please see ICD-10 Medical Coding on page 17and Medical Coding and Billing Exam Prep, page 14.

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Health IT CertificateThere is a growing demand for health information technology(Health IT) professionals to assist hospitals and medicalpractices in the process of transitioning from paper toelectronic health records. The United States Bureau of LaborStatistics anticipates the need for 51,000 Health IT workersover the next 5 years.

If you’ve visited a health professional’s office within the lastfew years, you probably have seen a facility that now stores your records electronically – in a computerdatabase instead of a filing cabinet. In the near future, as a result of an initiative by the U.S.Department of Health and Human Services (DHHS), all medical files in the United States will becreated and stored electronically.

Capital Community College is one of 22 community colleges in the northeast (and the only one in CT)to provide this nationally recognized curriculum developed by the Office of the National Coordinator ofInformation Technology (ONC), which is part of the U.S. Department of Health and Human Services.Students will become familiar with the emerging field of health informatics from its evolution throughcurrent usage. Individuals will also be introduced to different health management information systemsand how to work with them.

The Health IT program is offered in two different concentrations, Electronic Health Records (EHR)Consultant and EHR Engineer.

Pre-requisites: Minimum Associate Degree and Healthcare or IT work experience and no criminal record that willimpact employment.

To receive more information please contact:Jo-Anne Leventhal: [email protected] or (860) 906-5029 orRyan Pierson: [email protected] or (860) 906-5019

*A limited number of scholarships may be available to those who qualify.

EHR Consultant - HMED 5326-1905 EHR Engineer - HMED 5327-1906$850* (plus textbooks)Dates: 3/5-11/5Mondays & Wednesdays6:00-9:00 p.m.Room: 317Instructor: StaffCEU: 18.0

EHR Consultant topics covered:• Quality Improvement.• Project Management.• Health Workflow Process Analysis & Redesign.• Public Health IT.• Working in Teams.

EHR Engineer topics covered:• Installation and Maintenance.• Networking and Health Information Exchange.• Configuring EHRs.• Vendor Specific Systems.

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Medical Billing and Coding Exam Prep

This course is designed to prepareindividuals to take the CertifiedProcessional Coding (CPC) examgiven by the American Academyof Professional Coders (AAPC).The course enables the student toconduct an in-depth study ofdiagnoses (ICD-9) and procedural(CPT-4) coding. The emphasis willbe on accurately coding medicaland operative reports using ICD-9-CM and CPT-4 coding guidelinesand conventions. Buy the official2012 CPC® Certification StudyGuide at www.aapc.com.

For related course offerings, please see ICD-10 Medical Coding on page 17 andMedical Coding and Billing, page12.

HMED 5301-1786 - $225(plus textbook)6/25 – 7/23; Monday &Wednesday5:30 – 8:30 p.m.Room: 617Instructor: TBDCEU: 2.4

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Short Term Training Programs and Certificates

Legal Office Administrator CertificateAccording to the U.S. Bureau of LaborStatistics, employment for legal secretaries oradministrative assistants will increase to48,400 by 2018. The Legal OfficeAdministrator Program will prepare individuals for positions in law practices,corporate law offices, judicial system offices,and government offices.

The 84-hour course will prepare you to takethe Accredited Legal Secretary (ALS)certification exam through the NationalAssociation of Legal Secretaries. The programconsists of two modules:

Office Administrator Skills and Legal Topics.Both modules must be successfully completed to earn a certificate of completion.

Module 1 - Office Administrator Skills• Becoming an Office Administrator • Records Management • Introduction to Microsoft Office • Strategic Business Communications • Accounting and Finance Basics

Module 2 - Legal Office Skills• Legal Terminology • Legal Transcription • Legal Ethics• Legal Office Procedures

PRFD 5435 – 1788 - $1,099(includes textbooks)3/27 - 6/28; Tuesdays & Thursdays

5:45-8:45 p.m.Room: TBDCEU: 8.4

Program consists of two modules.

Office Administrator Skills3/27 - 5/8Instructor: Alice Turner

Legal Office Skills5/10 - 6/28Instructor: TBD

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English As A Second Language Courses ForThe Workplace*

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Topics Include: • Navigating Workplace Dynamics • Pronunciation • Business Writing

ESL 5041-1925 - Free2/7-4/3; Tuesdays &Thursdays6:00-9:00 p.m.Room: TBDInstructor: StaffCEU: 5.0

Short Term Training Programs and Certificates

Small Business Management & Entrepeneurship CertificateDo you have an entrepreneurial mind? Do you aspire to be your own boss? Capital CommunityCollege’s Small Business Management & Entrepreneurship Certificate can help you achieve yourdream. Learn the skills needed to become the owner of a viable small business.

Explore what to consider when selecting a type of business to start and whether to buy or create abusiness. Discover bank financing and how to obtain venture capital. Structure and write abusiness plan (sample business plans will be presented and discussed).

Develop a marketing plan that will make your business succeed. Examine demographics,product/service evaluation, advertising techniques and pricing. Create an accounting and record-keeping system that works for you. Explore and understand the importance of the general ledgerand journals, accounts receivable, accounts payable, invoicing, billing, credit and collections.Learn when and how to use lawyers, as well government regulations that influence the start-upand operation of small businesses.

Finally, focus on financial statements and financial managementtools including balance sheets, profit and loss statements, cash flowprojections and budgets. Throughout the program, discusstechniques used to manage a small business in a recession economy.

BIS 5000-17900 - $289(includes textbooks)2/27-3/21; Mondays &Wednesdays6:00-9:00 p.m.Room: 604Instructor: Odell CooperCEU: 2.4

Free business workshops available.See page 22 for details.

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Short Term Training Programs and Certificates

ICD-10 Medical Coding(Online/In Class)ICD-10 is an upgraded diagnostic and procedural medical codingsystem that, by law, must be implemented throughout thehealthcare industry by October 1, 2013. This new coding system isradically different from the version currently in use, so it’simportant to start preparing for and implementing the massivechanges to the existing coding system.

This online program offers you comprehensive, robust training indiagnostic and procedural coding, using the ICD-10-CM (diagnostic)and ICD-10-PCS (procedural) coding manuals. This trainingincludes detailed instructions for using the coding manuals,understanding the coding guidelines, and accurately applying theICD-10 coding steps. There are more than 40 quizzes and exams fordiagnoses and procedures by body system to test your knowledgeand understanding.

In addition, you will find information on the impact of the codingchanges on medical coders, healthcare staff, physicians, software systems, documentation, andinformation technology.

Must register and begin online class by April 1 to receive free, on-campus lab (begins in May.)

The program includes:• An overview of the objectives, edits, and changes within the soon-to-be-released International

Classification of Diseases, 10th Edition (ICD-10).• In-depth, comprehensive training in using the ICD-10-CM and ICD-10-PCS coding manuals,

guidelines, instructional notes, conventions, and coding steps.

To register, go tohttp://www.gatlineducation.com/capitalcommunitycollege and search ICD-10 Medical Coding. For questions on registering,please contact Ryan Pierson at (860) 906-5019.

Upon registering, you're given an initial six months to complete the program. Should you need more time, you may request a six-monthextension at no additional charge.

HMED 5300-1869 - $1,595(includes textbook & lab)Course begins upon registrationand payment onlineLAB DATES: 5/1-5/22, Tuesdays.Instructor: Ms. Dalgleish CEU: 20.0

For related course offerings, please see Medical Coding and Billing on page17 and Medical Coding and Billing Exam Prep, page14.

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Short Term Training Programs and Certificates

Real Estate Principles and PracticesIf you are interested in pursuing a realestate career or are a property manager,then you will find this course beneficialand rewarding. This pre-licensing courseprepares you to take and pass theConecticut Real Estate SalespersonExamination. Participants can take theReal Estate Principles & Practices courseprior to the age of 18, but must be at least18 years of age to receive a real estatelicense. A high school diploma or GED isnot required.

Capital Community College Real Estatecourses for licensure and ContinuingEducation have been filed with the Stateof Connecticut Real Estate Commissionand Connecticut Real Estate AppraisalCommission. Capital Community Collegeis part of the Real Estate Consortium ofConnecticut Community Colleges.

Topics Covered:• Introduction to the real estate business

and real property and the law • Concepts of home ownership • Introduction to real estate agency and

real estate brokerage • Listing agreements and buyer representation

REAL 5000- 1774 - $519 (includes textbooks)2/25 – 5/12; Saturday8:30 a.m. - 2:30 p.m.Room 318Instructor: Dick RubinoCEU: 6.6

‘I was having a hard time finding work and came to CapitalCommunity College to see if there was some way I couldstart working for myself. I signed up for - and successfullycompleted - Real Estate Principals and Practices. Two daysafter obtaining my license, I was offered a job by a localreal estate firm.’

- James G.

2012spring

860.906.5130 • www.ccc.commnet.edu19

Short Term Training Programs and Certificates

Warehouse Management

Improve warehouse performance- and the bottom line - by utilizingthe most effective techniques fororder picking, packing andinventory management. Taught byindustry professionals, this never-before offered course coverseverything from managementskills, forecasting and reducingstockouts to warehouse layout,delegation and prioritization.

Topics covered:• Effective implementation/

utilization of cross-docking andflow-through capabilities.

• Improving warehouse layout forfaster fulfillment and overhead reduction.

• Task management and process improvement.

PRFD 5445-1836 - $955/9, Wednesday9:00 a.m. - 4:00 p.m.Room: 318Instructor: Dan CarstensCEU: 0.6

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College Math PrepEDUC 5041-1928

Classes Will Run TuesdayEvenings Starting In

February

College English PrepEDUC 5042-1929Classes Will Run

Thursday Evenings Starting In February

Transition To CollegeWorkshop

EDUC 5043-1930Classes Will Run

Wednesday EveningsStarting In February

2012spring

860.906.5130 • www.ccc.commnet.edu20

Short Term Training Programs and Certificates

Basic Search & Rescue CertificateThe Basic Search and RescueTraining certificate is designed toprepare the individual to performsearch and rescue functions byproviding knowledge in skillssuch as search theory, navigation,wilderness travel, and how tohandle evidence. Uponcompletion, the individual willhave an understanding of lostperson behavior, emergencysurvival, and be aware oftechniques to manage externalinfluences along with otherskills. With experience, the person with this training will have the basic skills and knowledge toperform Search and Rescue (SAR).

A Ground Search Management module is also contained in this 10-week program. Ground SearchManagement teaches skill sets that include analyzing search emergencies, determining urgency,incident containment, lost person behaviors, how to determine high probability search areas, and theeffective application of available resources. Upon completion, the student will have the skill to developa search and rescue preplan, assemble an effective overhead management team, and develop andimplement an efficient incident plan.

Required equipment: Compass (Silva Ranger or Suunto recommended)

Pre-requisites:Students must be at least 18-years-old, have a high school diplomaor GED prior to registration and no criminal record that willimpact employment.

HMED 5328-1953 - $575 (includesmaterials)3/3-5/12, Saturdays(no class April 8)9:00 a.m. – 4:00 p.m.Room: 317(plus Monday,3/26, 6:00 – 9:00p.m., Room: 307)Instructor: Al BelandCEU: 6.6

2012spring

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Short Term Training Programs and Certificates

General Insurance CertificateTake the first step in building your career in the insurance field. You will learn insurance principles,practices and policies. Upon successful completion of the following three courses you can register totake the national exams through the American Institute For Chartered Property CasualtyUnderwriters (AICPCU ) to earn the Certificate in General Insurance. College credit may be availableupon passing the national exams.

Topics covered:

Property and Liability Insurance Principles (INS 21): What Insurance Is, Who Provides Insurance, How Insurance Is Regulated, Measuring the FinancialPerformance of Insurers, Marketing, Underwriting, Claims, Insurance Contracts, Property LossExposures and Policy Provisions, Liability Loss Exposures and Policy Provisions, and RiskManagement.

Personal Insurance (INS 22):Insurance and Society, Personal Auto Policy, Homeowners Insurance, Other Residential Insurance,Other Personal Property and Liability Insurance, Personal Loss Exposures and Financial Planning,Life Insurance, and Health and Disability Insurance.

Commercial Insurance (INS 23): Commercial Property Insurance, Business Income, Commercial Crime and Equipment Breakdown,Inland and Ocean Marine, Commercial General Liability, Commercial Automobile, Businessowners,Farm, Workers’ Compensation and Employers’ Liability, and Miscellaneous Coverages.

Pre-requisite: At least one year experience in the insurance and financial servicesindustry recommended, but not required.

This course has been approved for Continuing Education Credits bythe Connecticut Department of Insurance and is offered inpartnership with the Connecticut Chapter of Chartered PropertyCasualty Underwriters (CT CPCU).

PRFD 5306-5346 - $362 (plus textbooks)2/1-2/27, Mondays andWednesdays5:30-8:30 p.m.Room: 303Instructor: William O'ConnorCEU: 2.4

For more Insurance andFinancial Service offerings,

please see pages 25-26.

‘Taking this class was a great learningexperience that will open many more doors forme in the insurance field.’

- Jessica R.

2012spring

860.906.5130 • www.ccc.commnet.edu22

Mastering Your Job SearchA comprehensive overview aimed at helping you find and land your next job. This workshop is FREE for students currently enrolled ina short term training certificate with Continuing Education.

Topics covered: • Resume And Cover Letter Writing.• Effective Interviewing.• Finding Job Openings. • The Importance Of Social Networking.

PRFD 5437-1875 - Freeto 3/7; Wednesday 6:00-9:00 p.m.Room: 303Instructor: Kate RickardCEU: 0.3Call Kate Rickard at (860) 906-5141 to for

more information on this workshop.

Free Workshops

BIS 5064-3757 - Free4/25; Wednesday6-8:30 p.m. Room: 301Instructor: Lisa Powell

Financing Your BusinessWhether you are just starting or expanding an existingbusiness, learn about the different types of financingavailable (traditional and non-traditional).

Considering Starting Your Own Business?Find out what resources and financing opportunities are available. Learn the nuts and bolts of starting your own businessfrom picking a business name/structure, required registrations, importance of a business plan/marketing plan, resources available to assist you and different ways to finance your business. Presentedby the U.S. Small Business Administration’s Connecticut DistrictOffice.

Spaces fill quickly! Call (860) 906-5138 for moreinformation on these business workshops.

BIS 5064-3757 - Free4/25; Wednesday6-8:30 p.m. Room: 301Instructor: Lisa Powell

2012spring

860.906.5130 • www.ccc.commnet.edu23

Health Information Technology

Health ManagementInformation Systems If you are in the healthcare field and want to learn abouthealth informatics, or you are in the IT field andconsidering getting into the health care industry, thiscourse provides an introduction to Health Informatics,Health IT standards, health-related data structures,software applications, enterprise architecture in healthcare and public health organizations. This class istheoretical and is specific to healthcare and public healthapplications.

Learning Objectives:• Define information management, information technology and

informatics.

• State the professional roles and skills of health informaticians.

• Describe the different types of information systems that support the requirements of a health care enterprise.

Working With Health IT SystemsLearn about what is happening "under the hood" in Health IT systems. You will gain an understanding of threats to security andappreciate the need for standards, high levels of usability, and howerrors can occur.

Learning Objectives:• Define and relate systems concepts to Health IT.

• Explain the need for standards and why they exist.

• Identify characteristics of an effective HIT system.

• Define and explain the impact of HIT usability on user satisfaction.

Capital Community College is the only community college in Connecticut to provide thenationally recognized curriculum developed by the Office of the National Coordinator ofInformation Technology, part of the U.S. Department of Health and Human Services)inthe fast emerging field of Health Information Technology (Health IT). Designed forthose in the health care field or those who want to gain more knowledge about thisimportant, national health movement.

HMED 5269-1914 - $249Dates: 2/24-3/9, Fridays9:00 a.m. – 4:00 p.m.Room: 303Instructor: Carol Vassar-PettitCEU: 1.8

HMED 5270-1915 - $249Dates: 3/16-3/30, Fridays9:00 a.m. – 4:00 p.m.Room: 303Instructor: Carol Vassar-PettitCEU: 1.8

For information on theHealth-IT Certificate,

please see page 13.

2012spring

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Health Information Technology

Fundamentals Of Health Workflow ProcessAnalysis And RedesignAt the core of Health Information Technology is the ability to identifyand articulate the workflow process in a health care setting. Fundamentals of health workflow processanalysis and redesign are necessary components of complete healthcare practice automation. Processvalidation and change management are also part of this course.

Learning Objectives• Create diagram of processes in the healthcare setting that

support workflow analysis and re-design.

• Critically analyze the workflow processes in a selected health care setting to determine their effectiveness.

• Suggest approaches that would ensure the success of workflow re-design.

Planning, Management And Leadership For Health ITFor those preparing for leadership roles in the Health IT field. Thiscourse covers the principles of leadership and effective managementof teams. Emphasis is on the leadership modes and styles best suitedto IT deployment.

Learning Objectives:• Define and describe leadership styles and classic leadership theories

• Discuss challenges of leading in a hybrid HIT organization.

• Describe the common traits and required skills of effective leaders.

Introduction To Project ManagementThis course provides an understanding of project management tools and techniques that result in theability to create and follow a project management plan.

Learning Objectives:• Describe the range and characteristics of health

IT projects.

• Identify key characteristics for project success and failure.

• Construct a project charter.

• Prepare project planning documents.

HMED 5283-1916 - $249Dates: 4/6-4/19, Fridays9:00 a.m. – 4:00 p.m.Room: 303Instructor: StaffCEU: 1.8

HMED 5283-1917 - $249Dates: 4/4-4/18, Wednesdays9:00 a.m. – 4:00 p.m.Room: 303Instructor: Portia BachmanCEU: 1.8

HMED 5279-1918 - $249Dates: 4/25-5/9, Wednesdays9:00 a.m. – 4:00 p.m.Room: 303Instructor: StaffCEU: 1.8

2012spring

860.906.5130 • www.ccc.commnet.edu

Music Lessons

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For moreinformation, call Dr. Hernandez @

(860) 906-5039 orContinuing Education@ (860) 906-5130.

860.906.5130 • www.ccc.commnet.edu26

Check Out The ContinuingEducation Blog

@[email protected]

2012spring

27

To learn more about how Capital Community College can work for you, call (860) 906-5138 for a free consultation.

MaintainYour Competitive

Edge ByInvesting InYour Most

Valuable Asset -YOUR EMPLOYEES.

Capital Community College is the state’s leader in workforce development training, with a proven track record in providingcustomized training both on campus or on-site at your facility.

2012spring

860.906.5130 • www.ccc.commnet.edu28

Professional Development - Supervisory

AttitudeProtect your most priceless asset. You may not be able tocontrol the traffic on your way to work or the chaos once youget there, but you have total control over the affect these haveon you—and your work. In fact, those who can keep their head,remain positive, and inspire others to do the same earn thehighest respect. You can be that person. This course will teachyou how to understand your attitude and the importance inhaving a positive attitude.

Learning Objectives: • The importance of a positive attitude. • Attitude renewal: How to give your attitude a tune-up. • Eight ways to adjust your attitude. • Attitude and the work environment.

PRFD 5421-1817 - $953/27, Tuesday9:00 a.m. - 4:00 p.m.Room: 303Instructor: Mark PetruzziCEU: 0.6

Capital’s Corporate and Professional Education Center provides training opportunities designed to give you a competitive edge. Whether you are looking to advance or change your career, these programs will help you achieve your personal and professional goals. These highly engaging programs offer participants a variety of training mediums to meet all types of learning styles. Classes are taught by instructors with years of real-world experience. Professional Development courses include interactive exercises and skills that can be immediately applied on the job. All classes can be customized and offered at your place of business.

2012spring

860.906.5130 • www.ccc.commnet.edu29

Professional Development - Supervisory

Be Your Own CoachNo one knows you better than you. Learn how torecognize opportunities for personal and professionalgrowth, develop greater self-confidence and self-awareness and understand the power of your behavior.Develop your own approach and excel to create newpossibilities for growth for yourself and your organization.

Learning Objectives:• Understand the role of a coach. • Identify opportunities. • Develop a plan.

Keeping Emotions in Check

MGMT 5101-1811 - $955/22, Tuesday9:00 a.m. - 4:00 p.m.Room: 307Instructor: Mark PetruzziCEU. 0.6

PRFD 5428-1815 - $953/28, Wednesday9:00 a.m. - 4:00 p.m.Room: 307Instructor: Mark PetruzziCEU: 0.6

‘Loved the interaction with the group and theopportunity to hear other’s stories.’

- Nan P., recent KeepingEmotions In Check student

Today's fast-paced, competitive, and resource leanorganizations are creating environments that canmake even the calmest person crumble. Learnabout emotions and what triggers stress andconflict. Learn techniques of how to keep youremotions and those of others under control. Therewill be discussion of causes and how to recognizeand report the potential of workplace violence.

Learning Objectives: • Explain emotions and triggers. • Discuss techniques for controlling emotions. • Demonstrate techniques for diffusing hostility. • Discuss issues related to workplace violence.

2012spring

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2012spring

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Professional Development - Supervisory

Stress That MotivatesStress is an inevitable part of life. There are manybooks out there that seek to eliminate stress, butwhat about putting stress to work instead? StressThat Motivates introduces students to thisrevolutionary way of thinking through "self-talksecrets" and insights that will not only help themrecognize their stress triggers but will motivatethem to consciously change the way they think andreact to stress.

Learning Objectives: • Understand the big connection between stress, motivation,

and self-talk. • Learn how stress accumulates. • Discover the power of purposeful self-talk. • Learn how to take yourself out of procrastination. • Discover the right reinforcement for you.

Bullying Is Not Just On The PlaygroundBullying is on the rise in our school systems, but it does not just happen to children. Unfortunately, ittakes the form of intimidating words or actions, which can come from peers or superiors. Thisworkshop will help you identify, report, and manage bullying situations. Learn how to feel morecomfortable at work and not let bullying impact your performance.

Learning Objectives:• Identify workplace bulling behaviors. • Learn techniques to manage behaviors.• Develop strategies to work through bullying.

PRFD 5420-1819 - $955/3, Thursday9:00 a.m. - 4:00 p.m.Room: 307Instructor: Mark PetruzziCEU: 0.6

MGMT 5106-1816 - $953/29, Thursday9:00 a.m. - 4:00 p.m.Room: 318Instructor: Alice TurnerCEU: 0.6

2012spring

860.906.5130 • www.ccc.commnet.edu31

2012springProfessional Development - Supervisory

Introduction To Risk ManagementRisk management is not new but has become even more important in today's constantly changing - and resource limited - business environment. Managers will learn how to ask the right questions tosafeguard organizational assets and how to define, assess, control and mitigate risks. A case study ofhow to develop a successful risk management plan will be discussed.

Learning Objectives. • Understand the purpose of risk management. • Discuss the role of managers. • Learn how to gather data to assess risk. • Practice techniques to control and mitigate risk.

PRFD 5426-1812 - $955/21, Monday9:00 a.m. - 4:00 p.m.Room: 307Instructor: Rich TutunjianCEU: 0.6

Convenient, Affordable, and Effective.Take ed2go courses anywhere andwhen it’s most convenient for you.

We offer you hundreds of engaging online

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www.ed2go.com/capitalccContact:[email protected]

Other course offerings include:Quickbooks, Photography, CorelDRaw, GoingGreen In The Workplace, Photoshop Elements,Get Paid To Travel and much more!

2012spring

860.906.5130 • www.ccc.commnet.edu32

2012spring

860.906.5130 • www.ccc.commnet.edu

Professional Development - Supervisory

New Manager EssentialsFirst-time managers need to be prepared to meet the challenges in making the transition from anindividual contributor to a frontline supervisory role. Learning how to manage and lead peoplerequires confidence and ability to master four core tasks: setting direction, building credibility,managing self, and influencing others. This one-day workshop helps new managers: gain insight intotheir own management style, get to know direct reports and their expectations, communicateperformance expectations, build positive work relationships, and facilitate a motivating workenvironment.

Learning Objectives: • Learn to delegate effectively. • Avoid transition ‘traps’. • Use practical tools for priority setting and productive

meeting management. • Create a personal action plan going forward.

Positive AssertivenessHave you ever had your supervisor or colleague tell you that youwere too submissive, aggressive, or assertive? Learn the differencebetween these behaviors and how to positively use assertiveness toachieve your goals. You will practice how to use and interpret bodylanguage, and how to influence people's behavior. Simpletechniques that will positively impact your life.

Learning Objectives: • Understand the difference between submissive,

aggressive and assertive behavior. • Learn how to use

assertiveness to achievegoals and influence others.

• Practice assertivenesstechniques in real-worldrole plays.

MGMT 5102-1822 - $955/24, Thursday9:00 a.m. - 4:00 p.m.Room: 318Instructor: Alice TurnerCEU: 0.6

PRFD 5427-1828 - $954/24, Tuesday9:00 a.m. - 4:00 p.m.Room: 307Instructor: Mark PetruzziCEU: 0.6

‘The best instructor I have ever had. Iwould like to take anything else thisinstructor is teaching.’

- Anne P., recentPositive Assertiveness student

2012spring

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2012springProfessional Development - Business Writing

Getting It ‘Write’Develop the skills to write clear and concise documentsfor results. Techniques to eliminate writer’s block andhow to improve grammar, punctuation, proofreading,and editing skills will be covered. Lecture, hands-onwriting practice, and on-line exercises will be used toproduce professional high quality business letters, e-mails, and other documents.

Learning Objectives: • Learn the “short is better theory” and five-step

writing process. • Demonstrate editing and proofreading techniques. • Eliminate grammar and punctuation dilemmas.

Don’t Take It For Grant-EdIn this “how-to” course you will experience the basics of successful grant writing. You will learn how tofind funding opportunities, interpret requests for proposals (RFP’s), and write to meet the requestedproposal criteria. Discussion of how to lobby for your proposal andways to create potential partnerships. In this course the instructorwill take you through a simulated grant application process.

Learning Objectives: • Indentify potential sources of funding. • Demonstrate how to decipher an RFP. • Explain key components of a proposal. • Practice writing grant proposal components.

PRFD 5401-1813 - $2805/2, 5/9 & 5/16, Wednesdays9:00 a.m. - 4:00 p.m.Room: 616Instructor: Yasmin ShenoyCEU: 1.8

PRFD 5402-1814 - $1804/3 & 4/10, Tuesdays9:00 a.m. - 4:00 p.m.Room: 318Instructor: Damaris WhittakerCEU: 1.2

2012spring

860.906.5130 • www.ccc.commnet.edu34

Professional Development - Communication

Group CommunicationCorporations increasingly manage businesses using group communication techniques in a globalizedeconomy to benefit from diversity across regions and countries. Cross-functional, cross-cultural, andcross-departmental groups give birth to new ideas,products, and solutions to complex problems. This course isintended to equip employees with group communicationskills to become effective contributors in creating a wholethat is greater than the sum of the parts, while achievingtask and member satisfaction in work groups.

Learning Objectives: • Learn concepts, models, and theories of small group

communication.

• Apply the concepts, models, and theories to everydaycommunication situations.

• Become a competent small group communicator.

• Develop self-confidence as a communicator.

• Use problem-solving and decision-making skills effectively ingroup meetings.

• Learn the advantages and limitations in communicating in groups via the Internet and other forms of Computer-mediatedcommunication.

Spanish For The CommunityThe U.S. Spanish-speaking population is continuing to grow at a rapid pace. This workshop is designedto provide you with the basic knowledge of Spanish words and phrases to understand and communicatewith customers in business, health care or social service settings. Learn how to ask questions andgather information, give directions, schedule appointments, and more. You will also develop anunderstanding of the culture and customs that can impact communication.

Learning Objectives: • Learn commonly used words and phrases. • Practice asking questions, giving directions, and

holding a conversation. • Understand the importance of culture and customs. • Develop a workplace guide.

PRFD 5441-1823 - $955/7, Monday9:00 a.m. - 4:00 p.m.Room: 307Instructor: Yasmin ShenoyCEU: 0.6

PRFD 5387-1821 - $2805/1, 5/8 & 5/15, Tuesdays9:00 a.m. - 4:00 p.m.Room: 307Instructor: StaffCEU: 1.8

2012spring

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Professional Development - Communication

Business Writing People Will ReadDon’t people read anymore? Not much. They skim. But in business you still need the written word.Learn how to write business communications that are clear, reader-oriented and honest. Discover whatresearch says about what gets read and what gets trashed. You’ll find out how to leave your marketingto the prose.

Learning Objectives:• Communicating your point in writing.

• Using writing tools, not following writing rules.

• Getting out of the way of your message.

• Compelling your audience to read.

• Writing for the web.

PRFD 5442-1824 - $955/14, Monday9:00 a.m. - 4:00 p.m.Room: 307Instructor: Chris AmorosinoCEU: 0.6

2012spring

860.906.5130 • www.ccc.commnet.edu36

PRFD 5443-1825 - $1805/24 & 5/31, Thursdays9:00 a.m. - 4:00 p.m.Room: 318Instructor: Lynn GabbardCEU: 1.2

Professional Development - Communication

Shielding ChildrenFrom Conflict

Geared toward parents and the professionals that supportthem, this course provides practical approaches to help lessenthe impact of household conflict on children. As families dealwith the numerous issues of the day including monetaryconcerns, separation, divorce and substance abuse, the needfor effective shielding strategies and techniques is moreimportant than ever.

Learning Objectives:• Identify inappropriate behaviors a child may be

experiencing while you are not present.• Discover techniques for minimizing power struggles, verbal

aggression and refusal to "co-parent."• Become familiar with rights, communication skills and legal

methods associated with the threat of withholding visitationor child support.

2012spring

860.906.5130 • www.ccc.commnet.edu37

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Buy FIVE!Get The 6th

FREE!*Now is the time to invest in your most valuableasset - your employees! For a limited time,Capital Community College’s Division ofContinuing Education, Economic & CommunityDevelopment is offering “Buy 5” - a specialpromotion that will allow a sixth employee toadvance their skills for free with the purchase of5 or more seats.

2012spring

860.906.5130 • www.ccc.commnet.edu38

Computer Technology

MS Excel 2007 BundleThis comprehensive, two-day workshop will cover the skills required to create and use a basic spreadsheet followed by techniques to enhancespreadsheets with templates, charts, graphics, and formulas.

Learning Objectives: • Create a basic worksheet. • Modify and print a worksheet. • Manage large workbooks. • Calculate with advanced formulas. • Organize worksheet and table data. • Insert graphic objects and

customize workbooks.

MS Excel 2007 III (Advanced)Expand your Excel skills with Excel Advanced. You will work with advanced formulas, as well aslookup functions such as VLOOKUP, MATCH, and INDEX. In addition, you will learn about datavalidation and database functions such as DSUM. You will learn how to work with PivotTables andPivotCharts, how to import and export data, and how to query external databases. Finally, you willlearn about the analytical features of Excel (such as Goal Seek and Solver), running and recordingmacros, and sharing Excel data via the Web.

Learning Objectives: • Using MATCH and INDEX.• Working with PivotTables and PivotCharts. • Exporting and importing XML data.

MS Word 2007 BundleLearn how to create, edit, and enhance standard business documents. Expand this knowledge intomore complex layouts and utilize mail merge, macros and automated task features.

Learning Objectives: • Control a document’s page setup and

overall appearance. • Customize tables, charts, and formatting with

styles and themes. • Create and modify pictures and graphics. • Insert content using Quick Parts.

COMP 5358-1809 - $955/29, Tuesday9:00 a.m. - 4:00 p.m.Room: 616Instructor: Deb LamontCEU: 0.6

COMP 5300-1810 - $1805/15 & 5/22, Tuesdays9:00 a.m. - 4:00 p.m.Room: 616Instructor: Deb LamontCEU: 1.2

COMP 4239-1808 - $1805/17 & 5/24, Thursdays9:00 a.m. - 4:00 p.m.Room: 604Instructor: Deb LamontCEU: 1.2

2012spring

860.906.5130 • www.ccc.commnet.edu39

Computer Technology

Web Page Design with HTMLCreate and edit websites with the basic language of the web, HTML and XHTML. Learn techniques todesign attractive layouts, reliably control appearance with style sheets, and keep your site compliantwith current web standards. The workshop includes discussion on design issues, search engineoptimization, and how to create motion.

Learning Objectives: • Learn to write code to insert images,

hyperlinks, tables, and user form. • Utilize style sheets. Understand

current web standards.

COMP 5033-1818 - $1804/18 & 4/25, Wednesdays9:00 a.m. - 4:00 p.m.Room: 616Instructor: Bob SimonCEU: 1.2

COMP 7352-1931 - $2995/2-5/30, Wednesdays(Miercoles)9:00 a.m. - 4:00 p.m.Room: 616Instructor: Alfredo BrittaCEU: 3.0

Microsoft Office Suite 2010 en Espanol

Pensando en actualizar su currículo? Necesidad de equilibrar su chequera? ¿Te gustaría sercapaz de realizar una presentación de aspecto profesional para su negocio de venta directa?Todas estas tareas y muchas cosas más son posibles a través de Microsoft Office 2010 y se lepuede enseñar cómo hacerlo. Este curso es ideal para personas que busquen aprender òactualizar sus conocimientos en la nueva versión de Office 2010, a mejorar la empleabilidad através de la productividad laboral computadora, y aquellos que desean aprender más sobrecomputación en la nube y cómo todos los usuarios pueden tomar ventaja de "la nube".

Nuevo!

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Computer Technology

Digital Illustration with Adobe IllustratorLearn advanced techniques and workflows forcreating and editing vector-based illustrations.Students would learn the essential tools,techniques and step-by-step process for creatingillustration. Students will be introduced to thework of several leading (well known)illustrators and their approach to vectorillustration. Course would incorporate videoclips of featured artists. The hands ontechniques learned would be applied to twoprojects that students would submit aftercourse for feedback.

Photoshop IUsing a hands-on approach, this courseintroduces students to the basics of workingwith images in a digital environment usingAdobe Photoshop CS5. Class activities combinean overview of Photoshop features with workingexamples and exercises. Students will beintroduced to basic concepts such as toolselection, layering, preference setting and basicimage compositing. Bring your own photos towork on or use practice photos provided.

Apple/AdobeTraining Center

Capital Community College is offering hands-on Adobe and Apple training classes at our state-of-the-art facilityhere in downtown Hartford. Become proficient with themost in-demand programs in the fields of graphic design,website development and many more!

COMP 7355-1988 - $954/27, Friday9 a.m. - 4 p.m.Room: 308Instructor: Joseph HillimanCEU: 0.6

COMP 7358-1988 - $954/23 & 4/25, Monday &Wednesday6 - 9 p.m.Room: 308Instructor: Mark Cotrupe, MSCEU: 0.6

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Computer Technology

Photoshop IIAlready versed in the basics of Photoshop? Readyto take it your knowledge of this amazing toolthe next level? Photoshop II builds upon thetopics covered in Photoshop I and presentsstudents with a more advances utilization of thefeatures of Photoshop CS5. This class will giveyou more advanced techniques and uses for thetools and features within Photoshop, includingmasking, retouching, filtering and compositing.Bring your own photos to work on or use thepractice photos provided.

Advanced PhotoshopLooking to create display-ready images? Learnhow to enhance and finish an image that will beexhibition quality. Topics include advancedsharpening techniques, color casts, tonalcorrections, dodging and burning, and otherimportant tools that willliven up your images andgive them that Wow! Factor.Bring your own photos towork on or use the practicephotos provided.

GarageBand forBeginnersEven if you don’t know how to play aninstrument or sing, you can still make fun andprofessional sounding music with little effort! Inthis class you will get to work hands-on in theCapital Mac lab to create your own music inGarageBand. You will learn basic recordingtechniques, how to create multiple tracks ofmusic, mix them together and put them on CD.Podcast primer included!

COMP 7359-1999 - $954/30 & 5/2, Monday &Wednesday6 - 9 p.m.Room: 308Instructor: Mark Cotrupe, M.S.CEU: 0.6

COMP 7360-2000 - $955/5 & 5/12, Saturdays1 - 4 p.m.Room: 308Instructor: Mark Cotrupe, MSCEU: 0.6

COMP 5401-1831 - $954/17, Tuesday9 a.m. - 4 p.m.Room: 308Instructor: Carol Vassar-PettitCEU: 0.6

iMovie for BeginnersHave you ever wanted to learnhow to use your computer tomake professional-looking movies? This classwill introduce you to the basics of videoediting using iMovie. Topics covered willinclude importing camera footage into thecomputer, trimming and assembling clips, adding titles, transitions, and effects; and finally burning the completed movie to a DVD.

COMP 8753-1932 - $954/24, Tuesday9 a.m. - 4 p.m.Room: 308Instructor: Carol Vassar-PettitCEU: 0.6

Bands and Music Fans, be sure to check out ournew 'School Of Rock' courses on pages 48-49.

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Computer Technology

COMP 5342-1820 - $955/10, Thursday9 a.m. - 4 p.m.Room: 616Instructor: Carol Vassar-PettitCEU: 0.6

Social Media as aMarketing ToolIn today’s ever-evolving business world, it’s more importantthan ever to find your customers where they frequent.Facebook, YouTube, Twitter and MySpace are just a few of themore popular social media outlets that allow you to do justthat for little or no cost. This workshop will not only help youdetermine which social media your target audience isutilizing, but the most effective ways to convey your messageand brand to them.

COMP 7361-2001 - $954/21 & 4/28, Saturdays1 - 4 p.m.Room: 308Instructor: Mark Cotrupe, M.S.CEU: 0.6

The Art Of Photography You have a really great digital camera, but still aren’t satisfied with the photos you take. This courseallows you to learn some advanced image-editing techniques to fully enhance your images and bringout your inner artist. Find your individual expression and show the world your style as you concentrateon learning digital imaging techniques. Some basic photography experience and Photoshop knowledgepreferred, but not required.

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Computer Technology

Word 2007 Mail MergeThis class offers instruction on creating letters,envelopes, labels and lists merged with existing data files inExcel or Access, or with Word data files.

Word 2007Tables, Tabs and ColumnsDetailed information on creating tables, adjusting layout and design,converting to and from text, working with tabs, and creatingdocuments with 2 or more columns for a newsletter appearance.

Word 2007 Professional- Looking DocumentsHow to use and create styles, templates, headers and footers, tables of contents for an attractive, well formatted document.

COMP 7354-1933 - $80(includes materials)2/15, Wednesday1:00 - 4:00 p.m.Room: 604Instructor: Deb LamontCEU: 0.3

COMP 5479-1849 - $80(includes materials)2/22, Wednesday9:00 a.m. - noonRoom: 604Instructor: Deb LamontCEU: 0.3

NEW, 1/2 Day Focused Computer Classes

COMP 5480-1851 - $80(includes materials)2/15, Wednesday9:00 a.m. - noonRoom: 604Instructor: Deb LamontCEU: 0.3

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Computer Technology

Excel 2007Formulas and FunctionsConfused by how to create, edit and use the multitude of formulasavailable in Excel? This course focuses on how to construct and findformulas and functions, how to edit, following the mathematicalorder of operations to get the right answers.

Access 2007Working with TablesSince tables are the “backbone” of any Access database, it isimportant to create them properly. Learn how to design fields,specify data types and properties, and manipulate data in the tables.

Excel 2007 Multiple Sheets and Charting DataLearn how to work with multiple sheets, group sheets for moreefficient data entry, create “3-D” formulas to integrate numbersacross sheets, and chart your data using column, pie or line charts.

COMP 5478-1847 - $80(includes materials)2/22, Wednesday1:00 - 4:00 p.m.Room: 604Instructor: Deb LamontCEU: 0.3

COMP 5484-1855 - $80(includes materials)3/7, Wednesday1:00 - 4:00 p.m.Room: 604Instructor: Deb LamontCEU: 0.3

COMP 5476-1845 - $80(includes materials)3/7, Wednesday9:00 a.m. - noonRoom: 604Instructor: Deb LamontCEU: 0.3

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Computer Technology

Access 2007Creating and UsingQueriesOnce your data is entered into a table, how do you extract onlywhat you want to see? Learn how to construct and save queries tofind data (Select Queries), and queries that will perform operationson existing data (Action Queries) including “Update”, “MakeTable”, “Append”, “Delete” and “Find Duplicates” queries.

Access 2007Relationships Among TablesLearn how to prevent data redundancy and clumsy tables bydesigning related tables. Explore the different types ofrelationships and when to apply them. Create primary keys andquery related tables.

Access 2007 CreatingForms and ReportsOnce your tables are created and your data is entered, you willwant to print attractive reports. In addition, you can view yourdata through several different types of forms. Learn also how tocreate mathematical “expressions” on forms and reports tocalculate numerical results.

Publisher 2007Effective Publications When Word® won’t produce the brochure you need, use Publisherto create tri-folds and pamphlets. Learn how to choose templatedesigns, import text, set up tables, manipulate graphics and more.

COMP 5475-1844 - $80(includes materials)3/14, Wednesday9:00 a.m. - noonRoom: 604Instructor: Deb LamontCEU: 0.3

COMP 5370-1842 - $80(includes materials)3/14, Wednesday1:00 - 4:00 p.m.Room: 604Instructor: Deb LamontCEU: 0.3

COMP 5393-1838 - $80(includes materials)4/18; Wednesday9:00 a.m. - noonRoom: 604Instructor: Deb LamontCEU: 0.3

COMP 5482-1853 - $80(includes materials)4/18; Wednesday1:00 -4:00 p.m.Room: 604Instructor: Deb LamontCEU: 0.3

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Computer Technology

Excel 2007Database & DataAnalysis FeaturesExcel offers several “database” features including sorting, filtering,subtotaling and data validation. In addition, learn about formulaauditing, data analysis (goals and scenarios) and pivot tables.

PowerPoint 2007 Creating DynamicPresentationsLearn proper design principles for PowerPoint slides, including textslides, graphics, design sets and diagrams. Complete yourpresentation with professional-looking animations and transitions.

PowerPoint 2007 Special Effects Go beyond the basics of slide shows by editing slide masters,importing data from Excel spreadsheets, creating hyperlinks to otherfiles, and adding music and videos.

COMP 5477-1846 - $80(includes materials)4/24, Tuesday9:00 a.m. - noonRoom: 604Instructor: Deb LamontCEU: 0.3

COMP 5392-1835 - $80 (includes materials)5/2, Wednesday9:00 a.m. - noonRoom: 604Instructor: Deb LamontCEU: 0.3

COMP 5483-1854 - $80(includes materials)5/2, Wednesday1:00 - 4:00 p.m.Room: 604Instructor: Deb LamontCEU: 0.3

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Personal Interest

SPIN 5127-1830 - $353/6, Thursday6:30-8:30 p.m.Room: 303Instructor: Gina JulianoCEU: 0.2

The Savvy ShopperCoupon Class

From old-fashioned scissor-snipping to online discounts,groupons and the like, there has never been so many ways tosave. But your time is also worth money, so finding the highestyielding coupons as quickly and effectively as possible is often asimportant as the savings associated with it. This one day coursewill teach you the easiest, most effective ways to save on everythingfrom groceries and every day goods and services to entertainmentoptions, larger, infrequent purchases and much more.

Personal Digital Archiving 101Your personal family photos are precious and deserve to be shared with generations to come. Buthow? Start your personal digital archive with this hands-on introductory course. Personal digitalarchiving 101 provides the basics on scanning analog photos into a digital format, creating apersonalized slide show with music and interviews, and uploading it to the cloud to share with yourloved ones. This class takes place in Capital’s brand new Mac lab, so we’ll be working with iPhotoand iMovie. No previous experience required.

Bring five (5) of your favorite personal digital photos and come away with a digital slideshow that will be the talk of the next family reunion.

SPIN 5128-1848-$453/3, Saturday10:00 a.m. - 2:00 p.m.Room: 604Instructor: Carol Vassar-PettitCEU: 0.4

‘Thank you, Gina, for making my start intocouponing easier than I could have imagined. I wasgetting very discouraged when I would bring myclipped coupons to the market and only see a smalldeduction at the end of my shopping trip. I now havethe knowledge and tools to care for my family of fourfor less.’

- Kelly

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Personal Interest

Origins of Rock n' RollThe whole world knows what the term " Rock n' Roll" means. But,where did it come from? What did early inspirations of this genre ofmusic sound like, and where were they initially developed? Startingwith the birth of jazz, blues, Tin Pan Alley, and ragtime, focusing onthe social and political implications of people living in The UnitedStates from the early 1900s - 1960. Special emphasis will be placedon the following artists: Muddy Waters, Bo Diddley, Johnny Cash,Elvis Presley, Jerry Lee Lewis, Buddy Holly, Chuck Berry, and LittleRichard.

British Invasion During the early 1960s, the optimistic sprit of the American peoplesuffered a devastating blow with the assassination of PresidentJohn F. Kennedy. The raw backbeat of rockabilly and blues-basedsongs of the 50s were a thing of the past. And, the interest in lovesongs, teen idols, and girl groups that had dominated the charts foralmost a decade was fading. Even Elvis was trading his bad boy rockn' roll image for movie star status. The music scene was stagnant.As a result, the U.S. looked to Britain, and was captivated by a newsound being developed across the pond. Special emphasis will beplaced on the following artists: The Beatles, The Rolling Stones,The Hollies, The Kinks, The Who, The Yardbirds, Cream,Fleetwood Mac, Janis Joplin, and Jimi Hendrix.

SPIN 5123-1839 - $852/28 & 3/11, Tues. & Thurs.6:00 - 8:30 p.m.Room: 307Instructor: Karla KulpaCEU: 0.5

SPIN 5124-1840 - $853/6 & 3/8, Tues. & Thurs.6:00 - 8:30 p.m.Room: 307Instructor: Karla KulpaCEU: 0.5

‘School of Rock’“Journey through a history of sounds with these never-before-offered modules chronicling the history of rock n’roll in America. You can pick and choose which topics are

of interest to you, a take all four for a trulycomprehensive education in a genre that has influenced

everything from art, fashion, politics and beyond.”

Musicians, be sure to check out our new GarageBandfor Beginners course on page 41.

Rock Your Way To Savings By Signing Up For All Four Classes! $300 Total.(CRN SPIN 5125-1840)

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Personal Interest

Punk and New WaveIn the 1970s, punk rock developed out of the raw, energetic garage band sounds of the mid 1960s andthe Beat writers and poets of the 1950s - specifically Allen Ginsberg, Jack Kerouac, and others.Impacting both The United States and Britain, punk was loud, musically undisciplined, and promoteda 'do it yourself' attitude that appealed to many youths. This genre of music served as an outlet toexpress the anger for a self righteous society who promoted freedom, but still excluded many who didnot fit the economically stable, white Anglo-Saxon Protestant mold.Still, while punk certainly had the energy to appeal to a largeaudience, violent lyrics and stage antics also had the ability to repelthe mass population of mainstream music audiences. Therefore, thegroups that adhered to more acceptable and popular rock stylesbecame known as new wave. Special emphasis will be placed on thefollowing artists: Iggy Pop, New York Dolls, Patti Smith, TheRamones, the Sex Pistols, the Clash, Black Flag, the Plasmatics,Blondie, The Go-Go's, the B-52's, Devo, and the Pretenders.

Riot GrrrlWhy don't more women set out to be electric guitarists? Are they not ascapable of mastering an instrument as a man? Do they play with lesspassion, less ferocity, less discipline, or creativity? While success hasbeen found in the genres of pop and folk music, usually through singingor playing acoustic guitar and/or keyboards, women have always lived inthe shadow of their male counterparts when it comes to rock n' roll.Dissatisfied with their current place in musical history, the Riot Grrrl

genre was an underground punk movement which kicked off the third wave of feminism in The UnitedStates during the early to mid 1990s. Building on the foundation from the Women's LiberationMovement during the 60s and 70s, Riot Grrrl bands often emphasized rape, domestic abuse, sexuality, and femaleempowerment. Furthermore, this movement also impacted variousaspects of art and politics by promoting the punk, 'do it yourself'attitude. Finally, because of the influence of past female musiciansand the impact of riot grrrl bands, many more women have decidedto 'earn their chops' on the electric guitar, as well as form rock n' rollbands. Special emphasis will be placed on the following artists: Fanny,Suzi Quatro, The Runaways, Heart, The Go-Go's, Huggy Bear, BikiniKill, Babes in Toyland, L7, Patti Smith, Chrissie Hynde, X-ray Spex,The Slits, Siouxsie Sioux, Joan Jett, Hole, The Dollyrots, Girl in aComa, and Halestorm.

SPIN 5125-1841 - $853/13 & 3/15, Tues. & Thurs6:00 - 8:30 p.m.Room: 307Instructor: Karla KulpaCEU: 0.5

SPIN 5126-1837 - $853/20 & 3/22, Tues. & Thurs.6:00 - 8:30 p.m.Room: 307Instructor: Karla KulpaCEU: 0.5

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ESL Professional Development Seminars

Navigating Workplace Dynamics: Say What You Mean!Even the most proficient non-native English speakingemployee can encounter communication-confusion with colleagues and supervisors at work. This highlyinteractive seminar provides high-intermediate/advanced-level second language speakers with theinsight and tools necessary to effectively manage theirinterpersonal communication skills in today’s demandingwork environment. Not only will seminar participantsexplore how their native cultures may impact their ownperceptions of workplace interactions, but they will alsoengage in a series of role plays designed to build both confidence and oral/aural fluency in daily workplace interactions.

Learning Objectives:• Compare and contrast multicultural aspects of the workplace.• Describe the characteristics of an inclusive business culture.• Understand the impact of - one’s own and others’ cultures -

on workplace communication.• Gain knowledge of how to work effectively with people from

diverse cultures.

ESL 5031-3749 - $95Friday; 4/13; 9-4p.m.Room 307Instructor: StaffCEU: 0.6

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ESL Professional Development Seminars

Business Presentation Skills For Non-native English SpeakersWhether in large group settings or at department meetings,employees in today’s workforce are expected to possess the abilityto express their ideas clearly, describe a new project in detail ordefend their point of view to others.

This seminar offers high-intermediate/advanced-level Englishlanguage speakers multiple sessions to develop and sharpen theirpresentation delivery skills. By practicing a variety of work-related mock presentations - which are then videotaped -participants will gain self-awareness of their strengths andweaknesses as they receive constructive instructor feedback. In turn, each participant will acquire newtechniques specifically targeted to improving their unique presentation skills gaps. Participants canexpect to boost their self-confidence while learning how to deliver presentations that engage andinform their audience.

Learning Objectives:• Develop and demonstrate effective delivery skills.• Demonstrate confidence in the ability to deliver effective presentations.• Organize presentations for a variety of purposes.• Select and incorporate support materials.• Demonstrate effective listening skills.

ESL 5032-3750 - $180Fridays: 5/11 & 5/18; 9-4p.m.Room 307;Instructor: StaffCEU: 1.2

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On-line Courses

Education–To-Go (Online Courses)Online Non-Credit Instructor-Facilitated CoursesUpdate your skills, advance your career, or take a course just for the fun of it — all from theconvenience of your own home or office! Obtain the knowledge you need with a mere click of themouse, courtesy of Capital Community College’s “Education-To-Go” offerings. Courses run for 6weeks, consist of 12 lessons and begin the third Wednesday of each month so you can choose fromvarious start dates. All you need to get started is Internet access, email and Netscape or InternetExplorer Web browser.

Note: Some courses require special software and/or a textbook.Register Now!Once you choose your course, call (860) 906-5130 for registration instructions. A course number will beassigned and the short registration process will be completed. Once the registration is complete andyour payment is received, you may complete the online orientation. Please do so prior to the start ofclass by logging on at www.ed2go.com/capitalcc.

The online orientation will familiarize you with the process and provide you with information aboutyour instructor, requirements, textbook information and who to contact. Once your online coursebegins, you can get started on your lessons and ask your instructor questions at your convenience.

The courses listed here are only a sampling of the online courses that we offer. Visit the website for acomplete listing.

• Secrets of Better Photography

• Introduction to Quickbooks 2007

• Creating a Classroom Website

• Understanding Adolescents

• Homeschool with Success

• Professional Sales Skills

• GMAT Preparation

• Photoshop Elements 5.0 for the DigitalPhotographer

• Get Paid to Travel

• Writing for Children

• Beginner’s Guide to Getting Published

• Writing Effective Grant Proposals

• Marketing Your Nonprofit

• Speed Spanish

• Introduction to CorelDRAW X3

• Going Green at the Workplace

• Get Assertive

• Communicating Like a Leader

• Speed Reading

• Debt Elimination Techniques That Work

• Genealogy Basics

For our complete list ofEducation-To-Go Online Courses,

check out our website at:www.ed2go.com/capitalcc

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Outstanding Online Non-Credit Career and Workforce Training ProgramsOpen For Immediate Enrollment!Our online career-training certificate programs’ content and materials are provided by GatlinEducation Services—the leader in online certification programs. These programs prepare students fordeveloping expertise in their desired career fields and/or prepare them for industry certification exams.Although each course is self-study, each online course has an instructor assigned to answer studentquestions and help solve problems. Each program has specific learning outcomes related to industrystandards. Those with technical questions prior to enrolling can contact Gatlin Education Services byemailing [email protected] or calling 817-870-2870.

A sampling of courses follows. For a full list of classes and pricing information, please go to:www.gatlineducation.com/capitalcommunitycollege

HEALTHCARE AND FITNESS PROGRAMS Hours• Administrative Dental Assistant 150• Certified National Pharmaceutical Representative 120• HIPAA Compliance (4 user licenses) 12• Human Resources for Healthcare Professionals 80• Nutrition for Optimal Health, Wellness, and Sport 200• Personal Fitness Trainer 150• Women’s Exercise Training and Wellness 200

BUSINESS AND PROFESSIONAL PROGRAMS Hours• Bookkeeping the Easy Way with Quickbooks 140• Certified Bookkeeper 80• Certified Global Business Professional 400• Certified Wedding Planner 300• Chartered Tax Professional 180• Chartered Tax Professional for California Residents 200• eBusiness 200• Emergency Management Training 300• Grant Writing 300• Help Desk Analyst: Tier 1 Support Specialist 80• Paralegal 225• Payroll Practice and Management 80• Personal Financial Planning 40• Search Engine Marketing 250• Search Engine Optimization 150• Six Sigma Black Belt 200• Six Sigma Green Belt 100

On-line Courses

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Chris Amorsino has been a freelance businesswriter for 12+ years. Chris has devoted himself towordsmithing. Previously, Chris has worked as theSales Promotion Officer for an insurance companyand spent more than 5 years as the Senior Editor foran international trade association.

Al Beland has been associated with search andrescue for decades, he has been teaching courses insearch and rescue for over ten years and has apassion for the subject. As a former member of theCivil Air Patrol and a Navy veteran he brings a wealthof experience to the classroom. Al is currently anactive member of a canine search and rescue teamand has participated in hundreds of searches.

Lynn Gabbard has worked in the field of Adoptionand Child Welfare for over 30 years and currentlyserves as Director of Adoption Services for LutheranSocial Services of New England. She founded anddirects the LSSNE Post Adoption Resource Center, astatewide resource center designed to meet theongoing needs of adopted children and their families,as well as provide training for adoption professionals,clinicians, etc. She and her husband are parents toseven children, all of whom joined the family throughadoption.

Debra Lamont started computer training in 1985to help small business owners understand and usecomputers in their offices. A trained teacher andformer college professor, Mrs. Lamont is a graduateof the University of Bridgeport and the University ofConnecticut with a Master of Arts degree inInstructional Media and Education Technology.

Mark K. Petruzzi is an experienced trainer andperformance consultant, with more than 25 years ofstudy and practice of spiritual and transformationalwork. Mark enjoys working with individuals and smallgroups on topics ranging from the Enneagram tomanifestation and meditation techniques.

William O’Connor is a graduate of the University ofConnecticut with a Bachelors of Science Degree inBusiness with a major in insurance.He began teaching insurance related coursesfollowing the completion of his Chartered PropertyCasualty Underwriter program with the AmericanInstitute of Chartered Property and CasualtyUnderwriters. Bill holds the designation CPCU, AIM(Associate in Management) and ARM (Associate inRisk Management). He has been an instructor ofinsurance related courses since 1976.

Lorna Sedor draws upon 25 years of experience asan organizational development practitioner,corporate trainer, and leadership coach. She hasworked as an in-house coach with CIGNA, Aetna, TheHartford, and most recently with Travelers, where herfocus was executive coaching and changemanagement.

Yasmin Shenoy brings an excellent mix of corporate and academic experience to her trainingprogram for students of business writing. A PublicRelations professional with 15 years ofcommunications experience with Shell multinationaland a communications educator at the University ofHartford, she can relate to specific writing needs ofstudents at different levels.

Carol Vassar-Pettit served as the Executive Aideto the Commissioner of the Connecticut Departmentof Public Health (DPH) from 2005-2011. She alsoholds a Master of Science in InteractiveCommunications where she received extensivetraining in Adobe programs.

Instructor Bios (Partial List)

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General Information

Capital Crossroads to Careers is aninnovative program at Capital

Community College designed todevelop leaders for your business.

Tap into local talent - students combine classroom learning with hands-on experience to contribute

to your organization.

To learn about this successful model developed with Travelers,

call the Capital Crossroads to Careers Program Office at

(860) 906-5143.

CUSTOMIZED TRAINING

Experience how Capital Community College’s CorporateEducation Center can meet your company’s training needs.Our expert instructors will help you decide how we canbest serve you with:• Flexible scheduling • Highly affordable rates• Training focused exclusively on your company’s

objectives• Conveniently located on-site at your company

or at the college’s state-of-the-art campus

For more information, please call (860) 906-5138.

Invest In Your Future Workforce

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General Information

Getting Here & ParkingParking for Capital students is in the Morgan Street Garage, located at 155 Morgan Street, directlybehind the College (the building with green glass windows). The garage is run by the Hartford ParkingAuthority. Handicap-access is available.

Parking for CollegeGuests and Visitors

Columbus Boulevard Lot (P2 on map above)If you are visiting the College, free secure parking isavailable at the College’s Columbus Boulevard lot.Please note that if you park in the Morgan StreetGarage without a College-authorized accesscard, it will be at your own expense. The ColumbusBoulevard lot is located on a one-way street betweenMorgan and Talcott Streets.

From Points North and South – 91 North to Exit 32-B(Trumbull

Street). Ramp ends at tra¢c light, turn left ontoMarket Street. At the second tra¢c light turn leftonto Morgan Street and then a right onto ColumbusBoulevard. The lot entrance will be on the left.

From Points East – 84 West to Exit 50 (Main Street). At the bottom of ramp, turn left onto Market Street,go to 1st tra¢c light and take a left onto MorganStreet and a right onto Columbus Boulevard. The lotentrance will be on the left.

From Points West – 84 East to Exit 50 (Main Street). After 4th tra¢c light go right onto ColumbusBoulevard and the lot entrance will be on the left.

www.ccc.commnet.edu

Directions to the MorganStreet Parking Garage

(P1 on map at right)From Interstate 84 East (from West Hartford,Farmington, etc.) Take Exit 50 (Main St.). At third trafficlight, turn right onto Market St. Take first left onto TalcottSt., then first left into Garage entrance.From Interstate 84 West (from E. Hartford,Manchester, Route 2) Take Exit 50 (Main St.). At bottom oframp, turn left onto Market St. Takesecond left onto Talcott St., then first left into Garageentrance.From Interstate 91 North or South Take Exit 32-B(Trumbull St.). At bottom of ramp, turn left onto MarketSt. Take third left onto Talcott St., then first left intoGarage entrance.

Parking Access CardAll registered students are eligible for a free parking accesscard for the Morgan Street Garage. Students need toobtain an application from the Morgan Street Garagelocated on the corner of Market and Talcott Streets. Pleaserefer to the student handbook for further information onparking regulations. You may obtain a handbook from theWelcome Center or the Office of the Dean of StudentServices.

Motorcycle PolicyThe Hartford Parking Authority DOES NOT PERMITmotorcycles to be housed at the Morgan Street Garage.Motorcycles ARE PERMITTED to be parked in theColumbus Boulevard lot.

Validation ProcedureIn the event your parking access card does not work, pull aticket and bring it with your parking access card to themain lobby in the College at 960 Main Street for validation.

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General Information

TO REGISTER: By Fax, Phone, Mail or inperson, SEE PAGE 60.

Refund PolicyCredit-Free Courses — The College reserves the right tocancel courses with insufficient enrollment. If a course youhave registered for is cancelled, you will be notified by phoneand have the option of receiving a full refund of fees orapplying your course fee to another credit-free course in thesame semester. Refunds take at least 4 to 6 weeks. Norefunds are issued for credit-free courses unless youwithdraw 3 business days before the first class meeting, inwriting or in person, to the Office of Continuing Education,3rd Floor, 950 Main Street, Hartford, CT 06103.

Continuing Education Extension Fund Credit andEquivalent Non-Credit Developmental Courses —When the College cancels a course, the student has theoption of transferring into another course within the samesemester, or requesting a refund. Refunds are issued within4 to 6 weeks. When a student drops a course by the lastregular business day of the college before the first meetingof the course, a full refund will be processed, except for thefees and non- refundable $20 application fee for creditcourses. To drop a course, contact the Office of ContinuingEducation at 860-906-5130.

Full or partial refunds are NOT issued after the last regularbusiness day of the college before the first meeting of thecourse. A student may officially withdraw from a creditcourse any time after the first scheduled class, but beforethe end of the last day of class. The final examination day isnot considered as a class day. Refunds are not issued tostudents who withdraw. To initiate the withdrawal process,or for more information, contact the Counseling Office, at860-906-5040.

Please Note: if you register for a course, you are responsiblefor payment whether or not you attend. Do not assume youwill be deregistered for a course if you do not pay. See aboveparagraph.

If you register for a course, you are responsible for paymentwhether or not you attend. Do not assume you will bederegistered for a course if you do not pay. Tuition cannot betransferred to other semesters. Refund appeals will only beconsidered for the following extraordinary circumstances:severe illness documented by a physician’s certificate,administrative error by the College, or military transferdocumented by a copy of transfer orders. The followingcircumstances will not be considered: change in employmentsituation, misunderstanding of start date or dates of class,inability to transfer course, normal illness, transportation

issues, poor decision or change of mind by student regardingcourse selection, or dissatisfaction with course content orinstructor.

All appeals must be submitted in writing and includestudent ID, contact information and appropriatedocumentation. Refund Appeals will only be consideredduring the term when the course was scheduled. Appealssubmitted after the official last day of the class will not beconsidered.

Submit Appeal Documentation to Capital CommunityCollege Division of Continuing Education, Room 316, 950Main St., Hartford, CT 06103.

Special note to students: Full payment is due uponregistration. If you do not want to take a course once youhave registered for it, you must submit a drop form to theRegistrar’s Office whether or not you have paid. If you donot drop within the allowable drop period, you are stillobligated to pay for the class, whether or not you attend.

About The CEUThe Continuing Education Unit (CEU) is a nationallyrecognized standard measure for continuing educationactivities. The CEU concept provides individuals withrecognition for their efforts to update or broaden theirknowledge or skills. Records of CEUs awarded provide aframework within which individuals can develop andachieve long-range goals. Progress toward such goals, at theindividual’s own pace and possibly planned over a number ofyears, can be demonstrated and documented by officialrecord of CEUs awarded. One CEU measures 10 contacthours of participation in a continuing education experience.A course identified with 3.0 CEUs will meet for a total of 30 hours.

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General Information

Special Needs

Students who have special needs or who are disabledmust self-identify and provide documentation of theirspecific disability to a counselor. This must be done atleast 60 days prior to the start of the course. This willallow the College to make an effort to accommodatespecial needs students. Please call Glaisma Perez-Silva,the Student Disability Coordinator, at 860-906-5042for additional assistance.

Nondiscriminatory Policy

The Community-Technical College System of the Stateof Connecticut will not discriminate against anyperson on the grounds of race, color, religious creed,sex, age, national origin, ancestry, present or pasthistory of mental disorder, marital status, geneticinformation, mental retardation, sexual orientation,learning disability or physical disability, including, butnot limited to, blindness, or prior conviction of crime,unless the provisions of Section 46a-60 (b), 46a-80(b)or 46 a-81 (b) of the Connecticut General Statutes arecontrolling, or there is a bona fide occupationalqualification excluding persons in one of the aboveprotected groups. With respect to the foregoing,discrimination on the basis of sex shall include sexualharassment as defined in section 46a-60(8) of theConnecticut General Statutes. Although it isrecognized that there are bona fide occupationalqualifications which provide for exception fromemployment prohibitions, it is understood that theseexceptions are to be applied pursuant to Section 46a-68-33 of the administrative regulations. Further, thesystem will not discriminate against any person on thegrounds of political beliefs or veteran status. Inquiriesregarding this policy should be directed to HenryBurgos at 860-906-5007.

Course Content

The material presented in each course is forinformation only and does not reflect the opinion ofthe College. The College assumes no responsibility forhow the material presented is used outside of thecourse.

Statement of Change

The text of this document does not constitute acontract. The College reserves the right to makechanges in the information presented.

Our Quality Guarantee

We believe that lifelong learning is the key to personaland professional growth. Your satisfaction with thelearning opportunities we offer is our most importantgoal! If for any reason you are not completely satisfied,please call (860) 906-5130 and we will make it right.

Veterans

The federal government offers a wide variety ofservices to veterans through the Department ofVeterans Affairs. The College is approved for trainingof veterans’ education benefits by the ConnecticutDepartment of Higher Education. Please contactMargaret Abraham, Veterans Counselor, at 860-906-5044, Room 208, for more information.

Emergency Closings

In the event of severe weather, power failure, or anyother extreme or unusual circumstances, the Collegeprovides the following television and radio stationswith closing/delayed opening information:WFSB-TV - Channel 3WVIT NBC 30WTIC (1080 AM & 96.5 FM)WRCH (100.5 FM)WZMX (93.7 FM) andWDRC (1360 AM & 102.9 FM)The College’s main phone number (860-906-5000) andwebsite (www.ccc.commnet.edu) will also have officialemergency information. Except under rapidlychanging conditions, information on the status of dayclasses will be available by 6 a.m. and for night classesby 3:30 p.m.

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General Information

Customer Information Center (860) 906-5130

Elaine [email protected]

Olivia [email protected]

Damaris [email protected]

Staff Directory

Dean, Continuing Education,Economic and Community DevelopmentLinda Guzzo(860) [email protected]

Continuing EducationGary Carra(860) [email protected]

Continuing EducationRyan Pierson(860) [email protected]

Continuing EducationMarian Beland (860) 906-5028 [email protected]

Nurse Aide & Allied HealthRuth Krems(860) [email protected]

Health Information TechnologyJo-Anne Leventhal(860) [email protected]

Health Information TechnologyKate Rickard(860) [email protected]

Capital Crossroads to CareersCathy Zizka(860) [email protected]

Capital Crossroads to CareersMary Nerbonne(860) [email protected]

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SNAP-ET Hotline: (860) 906-5046

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How Did You Hear About Us?:

Current Employer (optional):

Four Ways To Register

NOTE: Students applying for a SNAP scholarshipshould indicate their top 3 class choices on this form.