Spotlight Series BI for the Masses

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Transcript of Spotlight Series BI for the Masses

Page 1: Spotlight Series BI for the Masses
Page 2: Spotlight Series BI for the Masses

Solution Architect with 19 years experience in business, visual production and technology.

AIIM Certified Enterprise Content Management Practitioner

Currently Director, Marketing Operations for Skechers USA, a global footwear manufacturer

10 Years as a content management specialist for legal and government industries

Principal Enthusiast at SharePointStrategist.com

Vice Chair of SPUGS.org, non-profit dedicated to promoting SharePoint User Groups

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StrategyInformation Architecture

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What it was like…

What happened…

What it’s like now…

What you can do…

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Leading international footwear manufacturer

Retail, wholesale and distributor channels

$1.3b public company – 16 years old

Driven by marketing and speed to market

A “do it in-house’ culture – very little consultative assistance

75 person IT Department including all international operations

Employees have long tenure due to our boss; excellent place to work

MOSS 2007 / SQL 2005 deployment – 4 years in production

Migrating to SharePoint 2010 & MicroStrategy for Enterprise BI

2 Full Time staff members on SharePoint team; additional ½ FTE for design & data integration; consultants for specific tasks

Fun, Challenging, Rich with Opportunity

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All back end sales / order data housed in Informix

No existing centralized groupware

Preference for open source

Existing BI implementation received mixed results

New Enterprise BI Manager role created in IT Department to drive revamped implementation on MicroStrategy platform

Departmental BI will be displayed via SharePoint using MS Platform tools

New business requirements driving new solutions

Distributed, non-technical workforce – HQ Users more advanced

Serial collaboration via e-mail

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CFO executive sponsor required paper based process to be automated

Desire to have a solution that was:

More cost effective – use what we own

More easily accessible – minimize training needs

Adopted by users

Extensible

Owned by IT

Review of comparative business case

SharePoint selected as solution

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My own working definition:

Provides accurate real or near-real time business information in an easily consumable manner to decision makers to enhance their ability to chart the next right action. A system which is incrementally implemented and regularly enhanced to increase speed of delivery, transparency and value to the user base.

Characteristics I look for:

• Scalable• Compliant• Accurate• Integrated• Governed• Multiple Consumption Methods

(reports vs. charts / browser vs. client app)

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Initial Defined Managed Measured Optimizing

Body of Work Reference: Carnegie Mellon SEIhttp://www.sei.cmu.edu/cmmi/general

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Bu

sin

ess

Va

lue

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SSAS Cubes

PPS – Dashboards, Scorecards, Reports

SSIS – Data cleansing, transformation, import

SSRS – Reporting Services in Integrated Mode

Excel Services

SharePoint Lists & Libraries & Web Parts

Use a broader definition of BI than vendors and analysts tell you.

All tools can provide insight and be used in business decision making.

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Define Audience

Communications Planning

Gather Requirements

Define Data

Select Tools

Apply PM Best Practices

ChangeAgent

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Sales

Other

Txn Data Stores

SSIS ETL

SSIS ETL

ETLDS => BI DM

ETL= Extract, Transform & LoadDS = Data Store DM = Data Mart TXN = Transactional

Data Mart

Data Cube

(SSAS)

Standard Reports(SSRS)

PPSDashboard

Designer

Exec. Dashboard

Charts & Grid

Displays

Standard Reports

SQL 2005/2008 Processes

SharePoint

SSIS = SQL Server Integration ServicesSSAS = SQL Server Analysis ServicesSSRS = SQL Server Reporting Services

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$-

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

7/1/10 8/1/10 9/1/10 10/1/10

Example Sales Data

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• Eat your own dog food but don’t drink the Kool Aid

Be an enthusiast not a fanatic

• Find and nurture and executive sponsor

• BI systems are as good as the data that populates them

• Use incremental BI enhancements as an opportunity to engineer your

underlying processes

• Define your audience for the specific tool

• Build a Proof of Concept to familiarize yourself and audience

with the tools.

• Plan for training & continuous improvement process

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ContagiousActionableQuantifiableRepeatable

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• Find / Nurture your executive sponsor

• Pick a BI Proof of Concept and implement

• Use the broad definition of the term

• Get Involved! Blog, tweet and attend user groups

• Build a team – they will make you successful

• Invest in yourself through continued education

ChangeAgent