SPOT Commercial Data Push
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Transcript of SPOT Commercial Data Push
SPOT Commercial Data SPOT Commercial Data PushPush
Overview and Demo
Hari Gangadharan
AgendaAgenda
Data PushFeatures SupportedFeatures Not SupportedHow it WorksDemoSummaryQ & A Session
04/19/23 Commercial Data Push Overview 2
What is Data Push?What is Data Push?Commercial Data Push sends
message data as XML to customers servers as and when they arrive
A Data Syncing mechanismApplicable for customers with
multiple SPOT Units / SPOT ResellersSelf service model
04/19/23 3Commercial Data Push Overview
FeaturesFeaturesSupports multiple protocols: FTP, SFTP, HTTP and
HTTPSMore can be supported in future based on customer requests/needs.
Employs WSSE token based authentication to prevent DOS attacks on customers service.
Customers can change protocol and the server information anytime using SPOT UI: https://login.findmespot.com
New messengers in account are added to Data Push automatically.
04/19/23 4Commercial Data Push Overview
Features (Continued) Features (Continued)
Customers can view errors encountered during data transfer.
On customer’s server errors, our service retries for more than 24 hours.
Allows recovery of lost messages using a self-serve model. Request can be done using the SPOT UI. Can recover last 30 days messages.
Ability to exclude 911 from the data feed to customer.
Ability to exclude 911 forwarding to GEOS
04/19/23 5Commercial Data Push Overview
Features Not SupportedFeatures Not Supported
Switching current SPOT accounts to Commercial SPOT account – Have to deactivate account and create new account.
SPOT VARs cannot add new Trackers – that is disabled. Can only activate trackers through Product Team.
Messages aggregated from multiple accounts.Ability to enable or disable 911 forwarding on a
subset of messengers in the account – currently it is all or none.
04/19/23 6Commercial Data Push Overview
Not Supported (Continued)Not Supported (Continued)Trial periods and Testing - not in
requirements and is not supportedSpecial Alerts / emails on 911Customer disabling 911 Forwards to
GEOS.Disabling the existing email alertsCustom/Detailed message in Message
RecoveryFTP to non-standard ports (FTP server
running in port other than 21)
04/19/23 7Commercial Data Push Overview
How it worksHow it works
04/19/23 Commercial Data Push Overview 8
DemoDemo
04/19/23 9Commercial Data Push Overview
Special SituationsSpecial Situations
Customer disables 911 forward to GEOS◦Inform customer to label units in that account
properly.◦Co-ordinate at least one 911-test to make sure
that the GEOS ticket is not created.Customer wants to "try" before activating
SPOT data push service.
04/19/23 Commercial Data Push Overview 10
SummarySummaryA Revenue generating productCurrently used by 4 Customers and 2
more under testing.
More InformationMore InformationData Push User GuideContact [email protected]
04/19/23 11Commercial Data Push Overview
Questions?Questions?
04/19/23 Commercial Data Push Overview 12