Sportsdata Basic Handball Standards07.03.2012

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    Sports Data AG | P.O. Box 96 | CH-9524 Zuzwil | Switzerland | www.sportsdata.ag

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    Index

    1. General Issues ........................................................................................................ 22. Technical Information .............................................................................................. 22.1. Slow Button .............................................................................................................. 23. Pre Match SMS Messages ...................................................................................... 34. Mute Function .......................................................................................................... 35. Supervisor Call * ................................................................................................... 46. Post Call .................................................................................................................. 47. Match Information .................................................................................................... 58. Before Match Starts ................................................................................................. 59. Match Status ........................................................................................................... 69.1. Match Start ............................................................................................................... 610. Betstop/Market Open ......................................................................................... 7

    11. Time Start/Stop/Adjustment ............................................................................... 811.1. Time Adjustment ........................................................................................... 812. Match Events ..................................................................................................... 912.1. Ball Possession (Slow Button)....................................................................... 912.2. Player Suspensions .................................................................................... 1012.2.1. Player Out .............................................................................................. 1012.2.2. Player In (Slow Button) ........................................................................... 1212.3. 7 Meters ...................................................................................................... 1212.4. Free Throw (Slow Button) ........................................................................... 1412.5. Time Out ..................................................................................................... 1512.6. Goals .......................................................................................................... 1513. Overview Buttons ............................................................................................ 16

    13.2. First Level Buttons ...................................................................................... 1613.3. Second Level Buttons ................................................................................. 1713.4. Buttons When Time is stopped.................................................................... 1714. Disciplinary Measurements .............................................................................. 1815. FAQ ................................................................................................................. 1915.1 FAQ Handball ............................................................................................. 1915.2 General FAQ ............................................................................................... 1915.3. FAQ Invoicing ............................................................................................. 20

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    Basic Handball Standards1. General Issues

    Dont forget to take your 4-Digit-Code

    Always use a head set during the match

    Deactivate the possibility to receive a second call

    Numbers for all SMS messages: +43 676 800812803 or +43 69919258188

    Please be at the venue 1 hour before official match start.

    Make sure you know which team is which

    Make sure which team has got the kick off

    Please take a seat where you can see the scoreboard and the pitch

    Please take a seat in a calm area of the stadium.

    Do not sit in hardcore fan section

    The phone system will call you automatically 15 minutes before match starts

    If you dont receive a call: Please call the supervisor+43 1279 373784

    Never be shy to ask people around you if you are uncertain of some details

    2. Technical Information

    We are using a DTMF based technology. This means that the quality of your local phonenetwork has an influence on the quality of our system. This is something totally out of

    our power.

    You as a scout can minimize the risk by using a phone provider which is not very

    common in your country. Therefore you should avoid using low cost phone providers.

    This will cause you problems for sure.

    There might be some problems with the recognition of your goal entries. This is very

    critical when it comes to any goal entries. In these cases you should immediately press

    bet stop and inform supervisor (by pressing *) about the goal.

    2.1. Slow Button

    Entries with single digits like attacks, penalty shootout and player in are getting

    recognized very slowly. This is because system is waiting if there is a second entry for

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    more important events. Please dont get in panic if you have the feeling that the system

    is too slow for these entries.

    We have marked all slow buttons in standards.

    3. Pre Match SMS MessagesPlease send all information regarding the match before the system call via Emergency

    SMS You will always be refunded for all SMS expenses for our numbers.

    Numbers for all SMS messages: +43 676 800812803 or+43 69919258188

    SMS message when you are late: I will be late by xxx minutes

    SMS message when you haven't received a system call: No call received

    SMS message when fixture changed: Fixture changed

    After sending the SMS: please wait until we contact you.

    4. Mute FunctionYou have to switch your mobile device to mute during the coverage. Be aware that the

    mute function is not silent.

    When you are in the middle of a call, you can also mute the cell phone from the

    "Options" menu by pressing on the "OK" or "Send" button and selecting "Mute" from the

    menu. To un-mute, select "Options" again and choose "Un-mute."

    Important: You have to turn off this function if you want to talk with the SV or if

    you receive a supervisor call.

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    5. Supervisor Call *Once connected with the phone system you can always call the supervisor by pressing

    *. The System will connect you straight away. This will not cause you any phone costs.

    Please use this facility for all circumstances where you are not sure about what to do.

    Always press betstop before contacting the supervisor.

    6. Post CallOnce system calls you, you will stay online until match has ended. Please make sure

    you can always hear the following 3 options during your coverage:

    Radio track

    Supervisor if she/he is connected with you for any reason

    Our system voice

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    7. Match InformationRight after the system call you will be welcomed and the system will tell you the match

    information:

    Welcome Peter!

    Home team: THW Kiel

    Away team: HSV Hamburg

    Match start: 7 (always in local time)

    8. Before Match StartsThere is a strict procedure how you have to start each match. After double checking that

    you are at right venue and announced teams will play you have wait until teams appear

    on pitch. Once they appear you have to enter 1 for players on pitch. This will open

    market automatically.

    After this you have to enter further pre match status players are warming up match

    about to start

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    9. Match StatusYou can start match by pressing 8+5.

    Press 8+5 when you are aware which team will start match.

    Status Button 8+5 is for match start, halftime, start 2nd half, match end and optionally

    for start Extra Time, penalty Shootout.

    A match status change with 8+5 has to be confirmed by pressing 5. Please be aware

    these buttons are a sequence entry.

    Every time you press these buttons you will switch to the next match status and be

    aware that you are not able to switch back to the former status. Please call the

    supervisor if needed.

    After 2nd period system will ask you about the next status of the match:

    - Press 1 for end match

    - Press 2 forOvertime

    - Press 3 forpenalty shootout

    System will ask this each end of further periods.

    9.1. Match StartRight after pressing 8+5 to start the match system will ask you about team which will

    start match:

    Which Team starts?

    Press 1 forhome team

    1st attack home team - to confirm the kick off press 5

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    Press 3 for away team

    1st

    attack away team - to confirm the kick off press 5

    Confirm with 5 exactly when match starts. This will make match clock running.

    10. Betstop/Market Open

    This button is very important. Please use it only if it is really necessary, e.g. before you

    want to get connected with the supervisor. Press this button when you are not sure

    about any position or when you have lost overview about events in the game.Be aware that you can open market only once time is running during the match. When

    you press 0 while time is stopped system will ask you to adjust time.

    In the last 5 minutes of the match 7 meter entries are generating automated betstop.

    There is no further automated betstop during handball coverage.

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    11. Time Start/Stop/AdjustmentWe need exact time information for handball matches. The time will be stopped and

    started every time the clock is stopped and the ball is not in action. This function is

    similar to a stopwatch so you have to press 2 for every start and stop of the clock.

    11.1. Time AdjustmentYou can adjust the remaining time by pressing 0 once time is stopped. You have to

    enter the showed remaining time in following format: mmss, e.g. 0932 for 09:32

    remaining time by using digit button of your device. You have to confirm adjustment of

    time with 5.

    Press 2 to run the time again when the ball is in play.

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    Try to adjust time always in breaks (time out, bully, etc.). You should avoid any time

    adjustment longer than 60 seconds and 300 seconds in total.

    12. Match EventsThere are several match events you have to enter during handball coverage:

    Ball Possession Home/Away Team

    2 minutes suspension

    7 meter throw

    Free throws

    Time out

    Goals

    12.1. Ball Possession (Slow Button)You have to enter whenever ball possession changes from one team to the other. We

    are aware that this information might be not very accurate. We need you to be as

    accurate as possible though. Most important here is that you have entered correct ball

    possession before each goal.

    You dont need to confirm ball possession entries.

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    12.2. Player SuspensionsTime suspension information is very important for handball coverage. For our clients this

    information is as important as goals, regardless media or betting business.

    Therefore you have to be very accurate for each time suspension.

    Time suspension is solved by entering when player is sent off Time suspension

    home/away Team and when he returns to the game Player in home/away team.

    12.2.1. Player OutPlease enter this information once you are 100% sure that a player is suspended. You

    have to enter 7+5 (Time Suspension Home Team) or 9+5 (Time Suspension Away

    Team). System will ask you if the suspension is for 2 or 4 minutes. Here you have to

    enter 2 for 2 minutes suspension and 4 for 4 minutes suspension. By pressing

    suspension minutes you will confirm player out entry.

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    System: Time Suspension THW Kiel. 2 or 4 minutes?

    7+5: Time Suspension home team

    5: 2/4minutes suspension home team confirmed

    9+5: Time Suspension away team

    5: 2/4minutes suspension away team confirmed

    The entry of the minutes will confirm time suspension automated. Automates time stop.

    Be aware that the time stops each player suspension. It means you have to start time

    once game continues.

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    12.2.2. Player In (Slow Button)Time suspension has to be resolved by a Player In entry once time suspension is over.

    You should always make sure you have pressed Player In information for every player

    who returns to game. You have to confirm this entry by pressing 5.

    12.3. 7 MetersA 7-meter throw is awarded when a clear chance of scoring is illegally destroyed

    anywhere on the court by an opposing team player, official or spectator. It is also

    awarded when the referees interrupted a legitimate scoring chance for any reason. The

    thrower steps with one foot behind the 7-meter line with only the defending goalkeeper

    between him and the goal. The goalkeeper must keep a distance of three meters which

    is marked by a short tick on the floor. All other players must remain behind the free-

    throw line until execution. The thrower must await the whistle blow of the referee. A 7-

    meter throw is the equivalent to a penalty kick in association football, it is, however, far

    more common and typically occurs several times in a single game.

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    If the 7 meter throw is scored there will be the goal procedure to update the result. If

    missed the button 0 will give this information.

    4+5: possible 7 meter home team automated betstop (only last 5 minutes of match)5: 7 meter home team confirmedBetstop remaining (only last 5 minutes of match)6+5:possible 7 meter away teamautomated betstop (only last 5 minutes of match)5:possible 7 meter away team confirmedBetstop remaining (only last 5 minutes ofmatch)

    System will ask you how penalty shootout is resolved: Press 1 for penalty shootout

    scored or 0 for penalty shootout missed.

    Press 1 for 7 meter scored or 0 for 7 metermissed.

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    If penalty is scored: 7 meter scored. New score: x - yautomated betstart (only last 5minutes of match)

    If penalty is missed: 7 meter missed automated betstart (only last 5 minutes ofmatch)

    Resolution of 7 meter throw doesnt need any confirmation.

    Be aware that time keep running during 7 meter procedure.

    12.4. Free Throw (Slow Button)A free-throw restarts the play after an interruption by the referees. It takes places from

    the spot where the interruption was caused as long as this spot is outside of the free-

    throw line of the opposing team.

    4 for free throw home team

    6 for free throw away team

    Free throws have to be confirmed with 5

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    12.5. Time OutEach team may call one team timeout (TTO) per period which lasts one minute. This

    right may only be invoked by team in ball possession. To do so, the representative of the

    team lays a green card marked by black "T" on the desk of the timekeeper. The

    timekeeper then immediately interrupts the game by sounding an acoustic signal and

    stops the time.

    When there is a timeout for home team the scout will press 8+1

    When there is a timeout for away team the scout will press 8+3

    Time out entry has to be confirmed with 5

    12.6. GoalsGoal information will be given by pressing 1+5for home team or 3+5 for away team.

    You have to confirm these entries by pressing 5.

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    Please confirm goals only if you are 100% sure they are given by the referee. Here you

    should wait until restart of the match.

    We need you to wait with the confirmation of goal.

    13. Overview Buttons

    13.2. First Level Buttons

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    13.3. Second Level Buttons

    1

    Ball Possession HomeTeam

    2 3

    Ball Possession Away Team

    4

    Free Throw Home Team

    5 6

    Free Throw Away Team

    7

    Player In Home Team

    8+1 Time Out Home Team

    8+3 Time Out Away Team

    9

    Player In Away Team

    *

    Supervisor Call

    0

    Time Adjustment (duringtime is stoped)

    ##

    Status

    13.4. Buttons When Time is stopped

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    14. Disciplinary MeasurementsThe accuracy of reported data and your reliability is very important for us. We have a

    rating system which is includes some disciplinary measures. Please be aware of

    following points:

    Wrong ball possession or no possession before a goal (20% fee cut if ithappens more than 3 times per match / less than 3 times = advice)

    Not entering pre-match info (20% fee cut)

    Wrong score/order of goals etc (50% if the period score is correct / 100% feecut for wrong period, match score)

    Delay in entering goals (100% fee cut)

    Delay in entering suspensions (50% fee cut)

    Wrong suspension statistics (forgetting/entering with delay player in) 50%

    Wrong 7m statistics (50% fee cut)

    Not forwarding important info to the SV/not answering SV calls (50-100% feecut, it depends from the case)

    Late at venue/miss the game (if the scout called us that he is late but we canstill cover the game = 50% fee cut / if we miss the game=100% fee cut)

    Problems with time adjustment (adjustments of over 60 seconds or over 300

    seconds in total not proper adjustment especially at the last 2 minutes) (50%fee cut)

    Wrong match status (50% fee cut)

    Not entering ball possession info (100% fee cut)

    Run out of battery (100% fee cut)

    Ignore mute instructions: No payment and no further duties (no imbursementfor expenses)

    Missing to proceed with OT: 100% fee cut

    Open the market during penalty procedure: 100% fee Cut

    does not know the sequence of points after disconnection (up to 10 scorechanges) 20% fee cut

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    15. FAQ15.1 FAQ HandballQuestion:Do we have to enter betstart right after 7 meter throw or is there anyautomated betstart by pressing 1 or 0?Answer: There is an automated bestart by pressing 1 or 0.

    15.2 General FAQQuestions about Livescouting duties:

    Question: I have forwarded you the list of teams which are within 60 Km from my home.But there are some information regarding flights, accommodation and victuals in theguidelines. Does this mean I can also cover matches far away?Answer: The team listing is important for us to know which matches, club, venues youcan cover within an acceptable distance. Regarding the information requested abouttransportation is important to us for possible tournament coverage.

    Question: I have seen that there is a discount on my fee if I make some mistake, is itbecause the information goes to some betting provider?Answer: We do indeed have discounts on possible mistakes. As far as we are providinglive results for Medias or Betting providers, we cant allow any mistakes.

    Question: How will I handle the Livescouting duty? Would I have to use a PDA or aregular mobile phone?Answer: You can use a standard mobile phone; we do not recommend using PDA orany software for Livescouting duties.

    Question: If I am interested by a supervisor position for a certain region, will I have to

    provide (with my scouts) full coverage of the 1st, 2nd and 3rd soccer leagues? Or just try

    to cover as much games as possible?

    Answer: As a supervisor you will help us recruiting and organizing a scout network in

    certain regions to be able to cover as much games as possible. Please keep in mind that

    we will never guarantee an exclusive coverage, we always need two sources for each

    match.

    Question: The payment procedure for Supervisor is not clear to me. How does it work?

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    Answer: You still have regular scout duty, fee staid unchanged. Supervisor gets 5,00

    each match successfully covered by a scout of his network.

    Question:I received (or) sent a match but its over 100kms from where I live, would it ok

    to provide coverage?

    Answer: It is not worth for us that a scout travel over 100kms to cover one game or two.

    Please clarify this before you travel to the far venue [email protected].

    Question: Will you cover the phone bills?

    Answer: You always will be the recipient of the phone call. So you wont have any costsexcept other than you are living in USA or Canada.

    Question: Will I be given anything in written and signed that my expenses will becovered?Answer: You will have confirmations for each match. But there is no contract or similaragreement.

    Question: If I provide the list of events (teams) I can attend will I get the confirmationthat these are the ones you're interested in?Answer: We need the team names only for administrative reasons. You will not get anyconfirmation that you have to cover all matches from one scout. We have more than just

    1 scout in one region. So we always try to allocate the matches to the best scout.

    15.3. FAQ InvoicingQuestion: How can I get payment?Answer: You have to send us an invoice at the end of each month (after your last dutyevery month). The invoicing is part of SMP Invoice Center. Be aware that you just cansend 1 invoice per month.

    Question: Do I need to send you scan for all expenses?Answer: Yes. We wont reimburse any expense which is not proved with a scan.

    Question: What can I charge for fuel? Do you need fuel receipts for each match?

    Answer: You can sum up your kilometers for each match and take fuel at the end of themonth. There is following rule you can consider:

    100 Km = 10 Liter

    Question: How will you transfer payment?Answer: We are transferring only via bank (IBAN and BIC needed) or viamoneybookers.com. Outside EU we recommend usage of Moneybookers.com.

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    Please be aware that we dont reimburse any bank transfer costs.

    Question: How long it takes to receive payment after I have sent my invoice?Answer: This is the invoicing procedure:1st to 10th each month: Live scouting gathering all invoices and starts checking these(expenses, scans etc.)From 10th each month: Live scouting is confirming checked invoices to accounting andthey are proceeding with payment.This procedure may take a few days. Since we have a tremendous number of scoutsand this number is increasing daily. Therefore please be patient with the payments. Ifanybody has got any doubts concerning our integrity, please stop sending us anyproposals until you receive your money.Some of you already made the experience that we respond very fast if there is anythingmissing for your invoices.