1. SPONTANEOUS COMBUSTION The Learning Commons

2. SERVICE DESK: SUMA 3. BUILDING USAGE People counter software counts the number of people entering/exiting the Main Library & the Library Collections 0 20000 40000 60000 80000 100000 120000 140000 160000 180000 200000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Main Library Library Collection Main Lib Lib Coll. Oct, 13 145597 171972 Nov, 13 110328 128529 Dec, 13 113419 156517 Jan, 14 56234 53449 Feb, 14 151476 141768 Mar, 14 127730 144077 4. BUILDING USAGE What are they doing? 0 10000 20000 30000 40000 50000 60000 70000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Tech Study Groups Smartphone Month Tech Study Groups Smartphone Oct, 2013 61245 50677 17230 Nov, 2013 44802 26284 13886 3372 Dec, 2013 45868 28512 15901 3082 Jan, 2014 14707 8787 2838 922 Feb, 2014 40876 30418 9606 2866 Mar, 2014 32379 23586 7233 2280 5. BUILDING USAGE When are they doing it? 0 20000 40000 60000 80000 100000 120000 140000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Total Total Month Total Peak Time Low Time Oct, 2013 137325 8pm 6am Nov, 2013 91076 8pm 6am Dec, 2013 96124 4pm 7am Jan, 2014 28344 1pm 6am Feb, 2014 86106 5pm 6-7am Mar, 2014 67206 2pm 6am 6. OPEN HOUSE On Iowa! Open House Open House LC Late Night Grand Opening 7. EXPRESS WORKSHOPS 8. STUDIO TALKS 9. FINALS WEEK 10. PROGRAMMING: VIDEO SHOW 11. SOCIAL MEDIA BOOTCAMP 12. PROGRAMMING: LIBRARY Edible Book Festival Pi Day Valentines Day Activities Love in the Stacks Shakespeare Live-Stream Book History Archives Alive! Ghosts in the Stacks 13. TUTORING Writing Center SWAT Statistics Tutoring Lab Fall 2013: Sept 23-Oct 4; December 2-Dec 13 14. BRAIN GAIN 15. CLASSES Library Strategies for International Research Class: Perspectives in Leadership 2 Rhetoric Classes Organizational Management Introduction to Leadership Organizational Communication Class Presentations On Iowa! Academic Support Group 16. PROGRAMMING: ISSUES Attendance Marketing Logistics Signage TAKES A LOT OF TIME Tabling 17. TOURS University of Nebraska Lincoln UNI Monmouth College ICPL STAR student tour (admissions) Hawkeye Caucus 18. CAMPUS PARTNERS SITAs IDEAL On Purpose: A Conversation about Assignments Center for Teaching Faculty Institute Learning By Gaming Institute SWAT SWAT/Financial Aid workshops SWAT Study Groups Rhetoric/Writing Center Statistics Tutoring Lab 19. FOOD FOR THOUGHT CAFE Month, Year Total Transactions Oct, 2013 33551 Nov, 2013 22894 Dec, 2013 24468 Jan, 2014 8182 Mar, 2014 24146 FFT serves about 1600-1800 people M-Th FFT serves about 600-800 people F & Sun 20. SERVICE DESK: TRAINING ITS Help Desk Technology Print Queue Management Endnote & Refworks Special Collections & IWA Map Collections Campus Partners Learning Commons Training Government Information Circulation Aleph Tours of storage Microfilm Readers Springshare products Community Borrowers 21. SERVICE DESK: NEW SERVICES Laptop Chargers Computer Mice HDMI and VGA Cables Slide Advancers Print refunds for jobs up to $1.00 Reset HawkID Passwords Campus Partner Referrals 22. SERVICE DESK: CUSTOMER SERVICE Ask Me Booths vs. Roving Welcome Volunteers 0 100 200 300 400 Direction Tech Circ Ref Campus Jan, 2014 Feb, 2014 Mar, 2014 23. SERVICE DESK Month Total Oct, 2013 11771 Nov, 2013 10979 Dec, 2013 8653 Jan, 2014 7736 Feb, 2014 9469 Mar, 2014 0 5000 10000 15000 20000 25000 30000 35000 40000 Book/Media Checkout Circulation Direction Technology Reference Interlibrary Loan Laptop Checkout Campus Partners Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 24. DIGITAL SIGNAGE AxisTV 25. GROUP STUDY SPACES 26. GROUP STUDY SPACES 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Total Total Month Total Oct, 2013 4529 Nov, 2013 3064 Dec, 2013 3266 Jan, 2014 985 Feb, 2014 1672 Mar, 2014 3126 27. GROUP STUDY SPACES 0 50 100 150 200 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Ave/Room Ave/Room Month Average per room Oct, 2013 188 Nov, 2013 128 Dec, 2013 136 Jan, 2014 41 Feb, 2014 70 Mar, 2014 130 28. GROUP STUDY SPACES Month Most used Total Least Used Total Oct, 2013 1130 Green 266 Area F 14 Nov, 2013 1133 Green 182 Area E 5 Dec, 2013 1133 Green; 1111 Red 190 Area E 10 Jan, 2014 1115 Orange 76 Area E 0 Feb, 2014 1110 Red 206 Area E 6 Mar, 2014 1131 Green 184 Area F 9 29. GROUP STUDY SPACES 0 500 1000 1500 2000 2500 3000 3500 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Online Onsite Month Online Onsite Oct, 2013 2891 1638 Nov, 2013 1923 1141 Dec, 2013 2412 854 Jan, 2014 296 686 Feb, 2014 1023 647 Mar, 2014 2213 913 30. FUTURE: DIGITAL BADGES