SPM and Governance

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    Mainstreaming Social

    Performance

    Governance

    July 30,2010Davao City

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    To inspire the marginalized women and theirfamilies to discover their God- given dignity andenabling them to rise above all forms of poverty and

    respond to social and environmental concerns.To deliver excellent professional service with ateam spirit.

    To Share with other anti- poverty institution andorganization our expertise grounded on experience.

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    The effective translation of our mission into practice(social performance management) is guided by the

    following four dimensions.

    Outreach to

    the poorest

    Membership Portfolio

    Management

    Staff, Members

    & Community

    Adaptation of

    Products &

    Services

    Corporate Social

    Responsibility

    Empowerment &

    Participation

    Members

    Leadership

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    Using PPI as a tool to ensure the recruits are from the targetbottom 50% poor women. (We survey the whole community toestablish its potential

    Adding just a few social indicators to the survey (eg. family size,house ownership, size and quality, ) set a baseline for comparisonover time

    Survey repeated only once a year efficiently provides membersprogress. The system allows comparison of poverty probabilityfor loan size, years of membership, product use through link to

    loan tracking database

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    Using a simple database system provides instant reporting forBranch management. (No special Research Department exists)

    Finally surveying all exiting members allows us to see if ASHI hasbeen of any help!

    PPI allows use to compare an the resulting index with the National

    Poverty Level to establish the probability of the individual, orgroup of being among the poorest.

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    Professor Muhammad Yunus founder of GrameenBank

    Defines Micro-credit as small loans with small frequent repaymentsif a borrower fails to pay, one should not be quick to blame the borrower

    but the Designer of the Institution who fails to do the job

    ASHI product design policies

    1 Longer loan terms to consider a Members cash flow

    2Advance through the cycle based members choice or credit

    rating3 Strict monitoring of use of loan according to contract

    4Response system for members with difficulties

    A variety of products for situations and needs

    5

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    Loan Products

    General Loan (business)

    Educational Loan

    House Repair Loan

    Enterprise Loan (linked to business cycle)

    AgriLoan (linked to cropping cycle)

    Savings Products

    Personal savingsChildrens savings (educational)

    Group fund savings

    Insurance Savings Products

    Damayan members insurance benefit savings

    Pension savings

    Special Loan for victims of calamity and fortuitous events

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    Products and services areDrawn through dialogueswhere members participate inevaluation and consensusbuilding for improvement orchange,

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    Womens & Childrens

    The ASHI Leadership Path

    Members training curriculum for Group Chair and Center Chiefprepare the leader for more responsibility

    Grameen Groups Center Chief Branch Officer Board Representative

    Community Leadership Opportunities

    Barangay Council

    Barangay Chair

    Political Educational

    School Council

    Parish Council

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    Group Chair and Center Chief have a responsibility inmonitoring the loan process

    Regional consultation with the President, focus on aproduct or issue and result in changes and improvements

    Each region elects a representative to the Board they havefull voting rights and attend all meetings

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    The members We Serve

    We treat thepeople we serve not

    as clients but asmembers- meaningthat they participatein decision makingfor theimprovement ofASHI services aswell as their groupsand center.

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    Focus success

    away from

    traditional

    performance

    figures

    Improved

    organizational

    communication

    Improvementin the lives of

    ASHIs

    members in

    economic &

    social terms

    Membersacquired not

    only self-

    confidence but

    also dignity

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    Social network are builtthrough the structure of thecenter where Vision andmission are postedtogether with the basicprinciples on which

    decisions are made suchas the 9 operatingprinciples and 10 decisions

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    Section 4- Responsibilities and duties of enrolled members

    4.1 Definition an enrolled member is a person whosemembership in the organization is conferred by the Board of trusteesthrough an affirmative vote of a majority (50%+1) of its members.

    4.2 Qualifications the person sought to be enrolled must:

    a. be formally invited by the Board

    b. be of good moral character and adheres to a simplelifestyle in solidarity with the poor;

    c. be committed to share her/his expertise for the benefit

    of the organization;

    d. be prepared to visit center and Branch activitiesoccasionally and take interest in poverty eradicationprojects and integral human development.

    e. be disposed to forego compensation in any form in

    return for her /his service to the organization;

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    Family time

    How does ASHI mainstream SPM within

    governance structure

    ASHI deliberately patterned targets using the dimension of SPI asKey Result Area

    Leadership as

    champion Mgt TrainingSPI Tools for

    auditCenterwise Planning

    Branch level monitoring uses SPI

    Branch set up

    Curriculum

    Political Educational

    Story tellingl

    Career Pathing

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    Overhaul the engine and transmission: This represents operations, the drivingforce of ASHI

    Rebuild the Chassis : Representing finance and admin, the source onwhich all of ASHI runs

    Repair the seats and attract people : To represent the members desk,

    concerned for members comfort and safety

    Restore the body, the human resource, providing direct communication withthe members

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    Just as it is important for the driver to know the condition of the various componentsof the jeep so it is for the President she must know the condition of the departments

    in ASHI

    We need a driver: the President (representing the Board of Trustees) who setsthe strategic direction and maintains the momentum of ASHI

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    1235000

    BrakeHigh Beam

    A set of wires connects the gauges and warning lights to the variouscomponents of the jeep, these wires which carry information represent the

    MIS department

    The President mustknow the outreach

    The loan

    outstanding

    Be warned ofincreasing

    arrears

    Watch theuse of fundsKnow when to add a

    service or program

    Understand thefeelings andhealth of the

    staff

    When to focuson a calamity

    or emergency

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    ManagementTraining Gender

    Mainstreaming

    Exit Survey& analysis

    Asset

    Management

    TreasuryManagementKiva Journal

    & Profiles

    MemberTraining

    Calamityresponse

    Outreach

    Loanportfolio

    ExpansionAreas

    GrameenSystem &Policies

    Branch &RegionalAccounts

    QMT

    Purchases

    Budgets

    Recruitment &Promotion

    Code of

    Discipline

    Staff Benefits

    Staff Training

    LoanTracking

    PPI

    reports

    Accountingsoftware

    PresidentBrakeHigh Beam

    Lets consider then that the Dash Board

    represents the Management Team,

    The team still lacks someone to bring all informationtogether this will be the

    Information Manager

    MicroInsurance

    Partnerships

    INSOL,TPP, LED,

    ForeignPartnerships

    SHIELD

    Agri.program

    Audit

    Internal &External

    ExpansionAreas

    GrameenOperations

    Manager

    Finance &Admin Manager

    Members DeskManager

    Human ResourceManager

    InformationManager

    Management Team