SPM and Governance
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Transcript of SPM and Governance
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Mainstreaming Social
Performance
Governance
July 30,2010Davao City
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To inspire the marginalized women and theirfamilies to discover their God- given dignity andenabling them to rise above all forms of poverty and
respond to social and environmental concerns.To deliver excellent professional service with ateam spirit.
To Share with other anti- poverty institution andorganization our expertise grounded on experience.
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The effective translation of our mission into practice(social performance management) is guided by the
following four dimensions.
Outreach to
the poorest
Membership Portfolio
Management
Staff, Members
& Community
Adaptation of
Products &
Services
Corporate Social
Responsibility
Empowerment &
Participation
Members
Leadership
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Using PPI as a tool to ensure the recruits are from the targetbottom 50% poor women. (We survey the whole community toestablish its potential
Adding just a few social indicators to the survey (eg. family size,house ownership, size and quality, ) set a baseline for comparisonover time
Survey repeated only once a year efficiently provides membersprogress. The system allows comparison of poverty probabilityfor loan size, years of membership, product use through link to
loan tracking database
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Using a simple database system provides instant reporting forBranch management. (No special Research Department exists)
Finally surveying all exiting members allows us to see if ASHI hasbeen of any help!
PPI allows use to compare an the resulting index with the National
Poverty Level to establish the probability of the individual, orgroup of being among the poorest.
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Professor Muhammad Yunus founder of GrameenBank
Defines Micro-credit as small loans with small frequent repaymentsif a borrower fails to pay, one should not be quick to blame the borrower
but the Designer of the Institution who fails to do the job
ASHI product design policies
1 Longer loan terms to consider a Members cash flow
2Advance through the cycle based members choice or credit
rating3 Strict monitoring of use of loan according to contract
4Response system for members with difficulties
A variety of products for situations and needs
5
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Loan Products
General Loan (business)
Educational Loan
House Repair Loan
Enterprise Loan (linked to business cycle)
AgriLoan (linked to cropping cycle)
Savings Products
Personal savingsChildrens savings (educational)
Group fund savings
Insurance Savings Products
Damayan members insurance benefit savings
Pension savings
Special Loan for victims of calamity and fortuitous events
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Products and services areDrawn through dialogueswhere members participate inevaluation and consensusbuilding for improvement orchange,
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Womens & Childrens
The ASHI Leadership Path
Members training curriculum for Group Chair and Center Chiefprepare the leader for more responsibility
Grameen Groups Center Chief Branch Officer Board Representative
Community Leadership Opportunities
Barangay Council
Barangay Chair
Political Educational
School Council
Parish Council
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Group Chair and Center Chief have a responsibility inmonitoring the loan process
Regional consultation with the President, focus on aproduct or issue and result in changes and improvements
Each region elects a representative to the Board they havefull voting rights and attend all meetings
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The members We Serve
We treat thepeople we serve not
as clients but asmembers- meaningthat they participatein decision makingfor theimprovement ofASHI services aswell as their groupsand center.
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Focus success
away from
traditional
performance
figures
Improved
organizational
communication
Improvementin the lives of
ASHIs
members in
economic &
social terms
Membersacquired not
only self-
confidence but
also dignity
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Social network are builtthrough the structure of thecenter where Vision andmission are postedtogether with the basicprinciples on which
decisions are made suchas the 9 operatingprinciples and 10 decisions
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Section 4- Responsibilities and duties of enrolled members
4.1 Definition an enrolled member is a person whosemembership in the organization is conferred by the Board of trusteesthrough an affirmative vote of a majority (50%+1) of its members.
4.2 Qualifications the person sought to be enrolled must:
a. be formally invited by the Board
b. be of good moral character and adheres to a simplelifestyle in solidarity with the poor;
c. be committed to share her/his expertise for the benefit
of the organization;
d. be prepared to visit center and Branch activitiesoccasionally and take interest in poverty eradicationprojects and integral human development.
e. be disposed to forego compensation in any form in
return for her /his service to the organization;
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Family time
How does ASHI mainstream SPM within
governance structure
ASHI deliberately patterned targets using the dimension of SPI asKey Result Area
Leadership as
champion Mgt TrainingSPI Tools for
auditCenterwise Planning
Branch level monitoring uses SPI
Branch set up
Curriculum
Political Educational
Story tellingl
Career Pathing
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Overhaul the engine and transmission: This represents operations, the drivingforce of ASHI
Rebuild the Chassis : Representing finance and admin, the source onwhich all of ASHI runs
Repair the seats and attract people : To represent the members desk,
concerned for members comfort and safety
Restore the body, the human resource, providing direct communication withthe members
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Just as it is important for the driver to know the condition of the various componentsof the jeep so it is for the President she must know the condition of the departments
in ASHI
We need a driver: the President (representing the Board of Trustees) who setsthe strategic direction and maintains the momentum of ASHI
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1235000
BrakeHigh Beam
A set of wires connects the gauges and warning lights to the variouscomponents of the jeep, these wires which carry information represent the
MIS department
The President mustknow the outreach
The loan
outstanding
Be warned ofincreasing
arrears
Watch theuse of fundsKnow when to add a
service or program
Understand thefeelings andhealth of the
staff
When to focuson a calamity
or emergency
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ManagementTraining Gender
Mainstreaming
Exit Survey& analysis
Asset
Management
TreasuryManagementKiva Journal
& Profiles
MemberTraining
Calamityresponse
Outreach
Loanportfolio
ExpansionAreas
GrameenSystem &Policies
Branch &RegionalAccounts
QMT
Purchases
Budgets
Recruitment &Promotion
Code of
Discipline
Staff Benefits
Staff Training
LoanTracking
PPI
reports
Accountingsoftware
PresidentBrakeHigh Beam
Lets consider then that the Dash Board
represents the Management Team,
The team still lacks someone to bring all informationtogether this will be the
Information Manager
MicroInsurance
Partnerships
INSOL,TPP, LED,
ForeignPartnerships
SHIELD
Agri.program
Audit
Internal &External
ExpansionAreas
GrameenOperations
Manager
Finance &Admin Manager
Members DeskManager
Human ResourceManager
InformationManager
Management Team