SPEVO2013 - Matt Groves - COM708 - Olympic SharePoint

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Olympic SharePoint COM708 Matt Groves

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Deloivered at the SharePoint Evolutions Conference in April 2013 - a case study style session showing how the London 2012 guys used SharePoint to deliver the greatest show on earth!

Transcript of SPEVO2013 - Matt Groves - COM708 - Olympic SharePoint

  • 1. Olympic SharePointCOM708 Matt Groves

2. Matt Groves Head of Information Worker Solutions [email protected] www.tesl.com www.linkedin.com/in/mattgroves www.about.me/mattgroves 3. Setting the scene 4. 4,700 medals were minted by the Royal Mint, and stored in the Tower of London 70,000 Volunteer Games Makers were needed, 240,000 applications were received!BBC broadcast over 5,000 hours of footage probably the most watched TV event. Ever! 5. Trinity Founded in 1993 Private limited company 400+ FTE 45m annual services revenue Offices in Coventry, London &Trinity HQHitchin Microsoft Partner 9 Gold Competencies (inc Portals and Collab, Digital marketing) 6 Silver Competencies VMware & Citrix Partner Strategy of growth & acquisitionHitchinLondon 6. Trinity Media & CommunicationsProfessional ServicesGold Certification Desktop Mobility Systems Management Virtualisation Digital Marketing Unified Communications Identity & Security Portals and CollaborationFinancial ServicesLocal & Central GovernmentRetail & ManufacturingSilver Certification Mid-Market Solutions Provider Server Platform Application Lifecycle Data Platform Enterprise Resource Planning Customer Relationship Management 7. Early days at LOCOG 8. Olympic Challenges 9. It was ready for a refresh. It hadnt moved on from the beginning of the century. It was time to move on and the user demand has moved on. Expectations of technology are higher than at previous Olympics.Gerry Pennell CIO, London Organising Committee of the Olympic and Paralympic Games (LOCOG) Pennell on re-development of three quarters of the IT applications that has taken place for London2012 10. Olympic Challenges 11. Project Team Project Manag er Team assembled from different disciplines Project and TA roles are key PMTechnical ArchitectManagerDiscipline lead - XDiscipline lead - XDiscipline lead - YTechnical ArchitectTechnicalDiscipline lead - XTechnicalProject ManagementArchitectsArchitectsDiscipline LeadsDiscipline lead - Y Discipline SpecialistsDevelopmentTechnical ArchitectsDisciplines:Discipline lead - X Discipline LeadsProject ManagementDiscipline SpecialistsIWSPDevelopment IWSP DUET BAST Infrastructure Discipline LeadsDiscipline SpecialistsDUET 12. Technology choices 13. The trouble is the infrastructure in the cloud is not sufficiently mature enough to support the kind of things we're doing in the Olympics. The applications aren't there, they're not written for the cloud; quite a big migration would be required to move particularly that core infrastructure into the cloud.Gerry Pennell CIO, London Organising Committee of the Olympic and Paralympic Games (LOCOG) July 2012 in an interview for CIO Magazine 14. Intranet 15. SharePoint Apps 16. VESPA (Venue Equipment Strategic Planning Application) 17. Blue Badge Parking Mobility SLAM Accreditation Register of Interests Incident Reporting Query Tracking Discretionary Ticketing*1 Rate Card.*Not public ticketing 18. Extranet 19. The Exchange External Collab/DM with Partners, Suppliers and key stakeholders across London and UK 20. The Exchange Custom User Management solution Based on AD and integrated with ISA 21. SharePoint at London2012 (not by Trinity) 22. NBC London 2012 Dan Holme (yes, that Dan Holme) was the Microsoft Technology Consultant for the NBC Olympic operation, read more: http://sharepointpromag.com/blog/sharepoint-intranet-nbcolympics-how-we-did-it-part-1 23. USOC PressBox http://pressbox.teamusa.org Contained all the information about the American Team that journalists would need 24. Excel 2013 Medal Tracker App Excellent sample released by Microsoft during the beta of Office 15 (not available in RTM builds) 25. Excel 2013 Medal Tracker App Video Source: Official Microsoft Office Video Channel (if we have time) 26. Other Olympic Projects by Trinity 27. Australian Olympic Committee Trinity were appointed to provide IT services and equipment Based primarily at the Athlete Village or Main Press Centre Team of 10 Engineers, plus SDM, Logistics and PM Setup all AOC venues Press Distribution Athlete Recovery Athlete Conditioning Australian Commissioners OfficeOver 75k in AV and IT kit specd, delivered and installed in under 2 weeks All elements of the Australian contingent were supported 24/7 through game-time 28. Support services 29. At Games time it's not acceptable for a typical corporate business service level to prevail. The model where you ring up a help desk and several days later you get a fix won't really work We need the right support model provisioned locally, and we need to make sure we have the right technological expertise on tap. Gerry Pennell CIO, London Organising Committee of the Olympic and Paralympic Games (LOCOG) July 2012 in an interview for CIO Magazine 30. Support Support framework agreed 2009 Intranet/Extranet/Apps Each App went through HOTS On-site project team plus Support BTS/SSRS/CRMFull-time from mid-2009From March 2012 on-site was 24/7 (5 people) From January 2009 remote support was available 24/7 Change Freeze from March 2012 *1 Total calls logged from Jan 2009 to Dec 2012 was..256 31. Beyond London2012 32. Wrapping up 33. Olympic Video Videoremoved for publishing on SlideShare Source: IOC YouTube Channel (http://www.youtube.com/watch?v=TbsXU JITa40) 34. the greatest show on earth; the most difficult logistical operation demanded of any country in peacetime.Source: BCS.org 35. Selecting LOCOG as the recipient of this years Outstanding Contribution to IT Award was easy; the team thoroughly deserve to be recognised for their work. What is really impressive is that LOCOG not only innovated and created the most technology enabled Games of all time, but they have also created a great public awareness of the role that technology plays and brought to life its value and importance in society today. David Clarke Group CEO, BCS 36. Richard Whitehead MBE London 2012 Paralympic 200m T42 Champion World Record holder (Marathon, half-marathon and 200m) @Marathonchamp 37. Thank you for attending!#COM708 @mattgroves about.me/mattgroves