Special Features - 5 W's of Business 2012
-
Upload
black-press -
Category
Documents
-
view
217 -
download
1
description
Transcript of Special Features - 5 W's of Business 2012
who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why who | what | when | where | why | who | what | when | where | why | who | what | when | where | why | who | what | when | where | why
W H OW H ATWHEREW H E NW H Y The
of BusinessW’s5
2 The 5 W’s of Business Wednesday, May 16, 2012
Hell Ya...ThatHell Ya...That’s Good Pizzas Good PizzaHell Ya...That’s Good Pizza!
Gaetz Ave Crossing, #40b, 5250 - 22nd St.www.therockwfp.com403.309.7365
National AwardWinning Pizza
The Rock Wood-fi red Pizza & Spirits continues to fl ourishBY MARK WEBERRed Deer Express
With an emphasis on family-
focused, full-service casual
dining, The Rock Wood-Fired
Pizza & Spirits continues to fl ourish in
Red Deer since opening its doors in 2010.
They are located at 40B, 5250 22nd St.
Sandy Nesbitt, a co-owner of the local
restaurant, said the staff is excited to
be launching special summer features
in tandem with their spring patio open-
ing. “I think we were the fi rst patio to
open this year in the City and it was
packed.”
Though focusing on gourmet wood-
fi red pizza, The Rock offers an array
of pasta dishes, burgers, sandwiches
and salads. Add a slate of unique mi-
crobrews and cocktails to the list and
there is truly something for virtually
any taste.
The key to their ongoing success also
stems from their emphasis on estab-
lishing a family-friendly atmosphere
while maintaining a cool, sophisticated
edge. The rock and roll themes and
tunes appeal to virtually all ages as
well, he said.
Opened in 1995 as a gritty local piz-
za joint in Tacoma, Washington, The
Rock’s gourmet pies and atmosphere
quickly gained recognition. Numer-
ous locations were added throughout
Washington and Oregon and later to
Canada. Further expansion plans con-
tinue to take shape as well.
Nesbitt said the high quality ingredi-
ents richly enhance the fl avours of their
multitude of menu options. The Rock’s
pies are made with fresh, hand-tossed
dough, topped with premium ingredients
and then baked in their famous wood-
fi red ovens. And the variety of tastes is
extensive, with 23 unique combinations
for guests to choose from.
But really, the possibilities and ultimate
combinations are endless, said Nesbitt.
Of course, an energetic and commit-
ted staff also make The Rock stand out
amongst Red Deer eateries. Nesbitt said
plenty of time is spent in training staff
on effectively connecting with custom-
ers. Managers are also very hands-on
too, regularly chatting with patrons
in the dining room. “They’re very ap-
proachable and friendly.”
Meanwhile, Canada has proven to be
an ideal location to expand into from
the United State. And Red Deer was a
terrifi c place to start, said Nesbitt, who
also co-owns the rights to establishing
the brand across the nation.
“Red Deer has been fantastic,” he
said. “It was a great place to launch
from – the support has been really
strong.” Next up, the team is looking
to open restaurants in Calgary, Regina
and Edmonton and St. Albert.
Meanwhile, it’s not just the custom-
ers who have taken note. The chain has
garnered critical acclaim as well -- The
Rock’s continued success has earned
the company recognition as America’s
Number One Independently Owned
Pizza Chain by Pizza Today Magazine.
Indeed, the future holds plenty of prom-
ise for The Rock, with plans to open res-
taurants all across North America.
Keep Rockin’ LLC, the franchisor of
The Rock, signed a Master Development
Agreement with Great Times Pizza Ltd.
to develop 40 stores in Canada. Keep
Rockin’ LLC, has also signed an agree-
ment with the H. Katz Capital Group,
forming Dream On, LLC and plans to
open 15 to 30 new locations throughout
the country by 2018. With many restau-
rants shifting their focus away from be-
ing primarily family-friendly, Nesbitt
said there is plenty of demand for what
the chain has to offer.
Ultimately for Nesbitt, who has
worked in the restaurant business for
many years, The Rock has proven the
ideal restaurant concept to introduce
locally and nationally. And it’s the con-
necting with people that continues to
fuel his enthusiasm for his work.
“When we looked at The Rock, we
saw that it was so edgy and well-brand-
ed,” he said. “I knew the whole Cana-
dian marketplace was ready for it.”
For more information, call 403-309-
7365 or check out www.therockwfp.
com. GM Curtis Kiriakides and KM
John Devine.
Wednesday, May 16, 2012 The 5 W’s of Business 3
HE
RIT
AG
E C
HR
YS
LE
R J
EE
PH
ER
ITA
GE
CH
RY
SL
ER
JE
EP
44
50
- H
wy
12E,
La
co
mb
e, A
B
44
50
- H
wy
12E,
La
co
mb
e, A
B 4
03
-78
2-2
277
40
3-7
82
-22
77
SAVE THE FREIGHT... NO CHARGE CUMMINS... PLUS THERE WILL BE A GUARANTEED
$25,000 CASH WINNER!STOP IN AND TEST DRIVE ONE TODAY!www.HeritageRamDeals.ca
DD
HE
RIT
AG
E C
HR
YS
LE
R JE
EP
HE
RIT
AG
E C
HR
YS
LE
R JE
EP
44
50
- Hw
y 12E, La
co
mb
e, A
B
44
50
- Hw
y 12E, La
co
mb
e, A
B 4
03
-782
-22
774
03
-782
-22
77Not just vehicles at Heritage ChryslerNot just vehicles at Heritage ChryslerBY KIRSTEN PALARDY
Red Deer Express
Heritage Chrysler sets them-
selves apart from many oth-
er dealerships by capitalizing
on their small-town location and at-
mosphere.
“We are one of the few family-
owned dealerships left which is
pretty unique and we work hard to
establish deep ties to the commu-
nity,” said General Sales Manager
Doug Brown.
Brown said they are very happy
to be serving their third generation
of customers in an environment that
he describes as not being pressured
like many of the larger dealerships.
“In a larger centre they’ve already
predetermined what’s going to happen and
then they try to get the customer to adapt to
that, whereas here we don’t approach with a
preconceived notion of what we want to hap-
pen.”
Brown said 63% of the business they do is
repeat customers or referrals.
Being family owned is another benefi t to
customers, said Brown.
“The owners are able to make decisions
quicker without having to go through the bu-
reaucratic channels. If they want to do some-
thing to help a customer they don’t have to go
through a book of policies to make a choice.”
Every situation is different and every cus-
tomer’s fi nances are taken into consideration
when selling a vehicle.
Brown said because of the family-owned
small town approach there is also a large com-
mitment to local sponsorships. “It’s a project
of the president to sponsor youth programs.
They acknowledge it is important to support
the people that have supported them for 25
years.”
Even with the economy going through some
rough patches Brown said the company fared
well because of the relationships they build
with their customers.
“They might not have come in to buy a
brand new vehicle but they come to us for a
good quality pre-owned vehicle. And even if
they didn’t need a new car they continue to
come to us to get their vehicles serviced.”
Brown said because of Heritage Chrysler’s
focus on treating their customers well it has
ensured their existence.
“We know many of our customers on a fi rst
name basis and see them around town at the
grocery stores and gas stations.”
Brown also said the staff go out of their
way to do things for their customers. “We have
service loaner vehicles which
most dealerships have quit do-
ing and we bring in mechanics to
do emergency service. We have a
lot of truck owners where their
truck is their work so we do our
best to make sure they’re always
mobile.”
Integrity is a huge part of
what Brown said makes Heritage
Chrysler unique. They stand be-
hind their product and what they
tell customers. “Quality is some-
thing that is hard to put a price
on. Every one of our customers is
treated with respect.”
On top of the focus on commu-
nity and customer service, Brown
said the company is successful be-
cause they have some of the best
product on the market.
“The product we sell has been acknowl-
edged by the awards it’s been given for safety
and quality. When you have a product you can
be proud to display to people that’s a very posi-
tive thing.”
Brown also explained the pre-owned ve-
hicles available for purchase at Heritage
Chrysler have undergone thorough inspec-
tions equivalent to that of an out-of-province
inspection.
“If we see something at a passable level we
usually repair it anyway. When a person pur-
chases a vehicle we want them to walk away
happy with what they have bought.”
Heritage Chrysler is located at 4450 High-
way 12 east Lacombe. For more information
or a list of inventory visit www.heritagechrys-
lerdealer.com or call 403-782-2277.
4 The 5 W’s of Business Wednesday, May 16, 2012
Al and Chris Evans#293 - 28042 HWY 11 • Burnt Lake Industrial Park (Beside Laebon Group Building)
[email protected] • (p) 403.347.0277 • (f) 403.347.0288
O XY-wellness is a breath of fresh air for Central Alberta
For people looking
for a place to relax,
a place to heal, or a
place to fi nd some answers,
o2xy-wellness is the place
to be.
Owners Al and Chris
Evans said they wanted to
offer something to Central
Albertans that they would
otherwise have to travel a
fair distance to fi nd.
“We went into this busi-
ness with the intent to
provide customer service.
We both felt we had more
to give and we wanted to
fi nd a way to do that,” said
Chris.
Some of the services of-
fered by o2xy-wellness in-
clude sleep apnea testing
and treatment through use
of cpap machines, hyperbar-
ic oxygen therapy and pri-
mordial sound meditation.
“The hyperbaric cham-
ber provides oxygen under
pressure which provides
the client with oxygen over
and above what they would
normally have,” said Chris.
There are many benefi ts
to hyperbaric therapies
but Chris and Al said they
felt that other clinics using
these techniques were too
limiting.
Rick Splett said after
some research into hyper-
baric therapies he sought
treatment through o2xy-
wellness for his father who
had suffered a stroke that
impacted his mobility and
circulation in his lower ex-
tremities.
“My father started re-
ceiving his 40 treatments
in 2011. By the time half
the sessions were complete
I noticed a signifi cant im-
provement in his circula-
tion, with swelling in his
feet virtually eliminated,”
said Splett.
Splett said his father’s
overall skin tone indicated
increased oxygen through-
out the body and that his
core body strength has im-
proved as well since com-
pleting his treatments.
“This is usually only
available in larger centres
and we wanted to bring it
to Central Albertans who
would otherwise have to
travel to get these servic-
es,” said Chris.
Karla Freeman said
prior to her second use of
the hyperbaric therapy she
had a migraine-like head-
ache. “I called in and luck-
ily there was an opening.
In about 20 minutes I could
feel the relief from being in
the oxygen chamber,” said
Freeman.
Julie Blow has had Mul-
tiple Sclerosis since 1991
and said when her hus-
band and mom told her
about hyperbaric oxygen
chamber therapy that she
agreed to try it.
“I didn’t really expect
anything to happen at fi rst
but after a few treatments I
began to feel a little stron-
ger and even took a few
steps while supported. Af-
ter each week I was able to
walk a little further,” said
Blow.
Blow also said that she is
now able to do more with
her hands and there have
been improvements to her
speech.
Chris also teaches the
meditation at o2xy-well-
ness and said it’s a calming
and relaxing experience.
“The goal is to take time
to quiet your brain and
set your intentions for the
day and then go out into ac-
tion.”
She said it is a very sim-
ple method of meditation
and that anybody could
learn it.
“We want to go that ex-
tra mile which is what we
weren’t able to do previ-
ously. We want people to
get healthy and we are so
happy when we see the im-
provements.”
Al said that the sleep ap-
nea testing as well as pro-
viding the cpap machines
is an answer to a public
need. “Sleep apnea can
mimic a lot of other condi-
tions,” said Chris.
Al and Chris both agree
that if you feel the symp-
toms of sleep apnea in-
cluding feeling constantly
fatigued or falling asleep at
unusually short intervals it
is important to get tested.
“The important thing to
note is that testing is easy,
simple, done at home and it
only takes fi ve minutes to
show someone how to set it
up,” said Al.
Sleep apnea is a sleep
disorder that causes abnor-
mal pauses in breathing or
moments of low breathing.
It can be diagnosed with
one test and in as little as
one night.
“When you add all of the
techniques we offer togeth-
er it’s a huge group of peo-
ple that could potentially
benefi t from our business,”
said Al.
For more information,
visit www.o2xywellness.
com or call 403-347-0277.
BY KIRSTEN PALARDYRed Deer Express
aanndd
2
Wednesday, May 16, 2012 The 5 W’s of Business 5
Western RV is the fi rst choice for new or used RVs
BY ERIN FAWCETT Red Deer Express
With friendly, knowledgeable staff and a bright, open showroom packed with product, Western RV vows to be the fi rst
choice in your hunt for a new or used RV.The business is located in the Queen’s
Business Park, along Hwy. 2.“If you’re looking for the good deals,
come to the north side of the river,” said Todd Plotnikoff, general manager and project manager for the company. “You can do your looking, but come and see us -- you won’t be disappointed.”
In addition to carrying a wide vari-ety of RV’s, fi fth wheels and tent trailers, Western RV also offers a good selection of uniquely styled Ironhorse motorbikes and a wide selection of accessories.
The large showroom offers a lot of opportunity to check out the many products Western RV car-ries. And if the little ones come along, they will get an experience all on their own. Western RV also offers a Kids Cave which includes Play Station 3, Xbox 360, satellite TV and arcade games to keep them busy while you shop.
“The kids love it,” said Plotnikoff. “It’s a great chance for the parents to do their shopping and it keeps the kids occupied.”
Western RV Group of companies is eight dealerships strong and has locations in Lethbridge, Calgary, Airdrie, Leduc, Sherwood Park, Grande Prairie, Kelowna and of course in Red Deer.
“We will service our customers at any of those locations,” said Plotnikoff. “If you choose to do
business with us, you’re not just buying one deal-ership, you’re joining a family. At Western RV it’s not just about the sale but taking care of all our customers after the sale. We know service is important to our customers therefore we make a
point of offering the service facili-ties from all our lo-
cations accessible to every customer.
We’re more than just a sales centre.”
Western RV offers competitive prices, everyday!“We build value into every deal.”
Plotnikoff added Western RV has some-thing for everyone whether it is those look-ing for an entry-level trailer or those look-
ing for a luxury model.“Our sales staff is non-commission, so there is
no pressure. If our customers have a budget, then we work within that budget. We don’t try and up sell them, that only upsets the customer and then the shopping experience is no longer fun, it be-comes very stressful for the buyer. Our goal is to make this a fun and pleasant experience,” he said.
For more information about the many prod-ucts Western RV has available call 1-877-356-9399 or visit the showroom at 65 Burnt Park Dr. in the Queen’s Business Park North Red Deer. Look for the big orange guitar on highway 2!
Also check out www.westernRVcountry.comWestern RV is open Monday to Thursday from 9
a.m. to 8 p.m., Friday and Saturday from 9 a.m. to 5 p.m. and Sunday and holidays from 11 a.m. to 4 p.m.
OUR PRICES ARE HEATING UP!JUST IN TIME FOR SPRING!NNGGGGGG!!!!!!!!!!!!!!!NGGGG!!!!!!!! AREARE YOUYOU READY?READY?
FREE GIFTFREE GIFT DROP BY, SAY HELLO AND RECEIVEDROP BY, SAY HELLO AND RECEIVEYOUR FREE RV GIFT FROM US!YOUR FREE RV GIFT FROM US!
$168/MO.
Stk. #11E497
$252/MO.
$29,990$29,990
$16,990
2012 EAGLE SUPER LIGHT 235 RBS2012 EAGLE SUPER LIGHT 235 RBS
2012 JAYFLIGHT SWIFT 264 BH2012 JAYFLIGHT SWIFT 264 BH $16,990Stk. #12RD159
$168/MO.
2012 NORTHTRAIL 32 BUDS $29,990 2013 SABRE SILHOUETTE 290 REFD
2013 APEX 235 FBS2013 APEX 235 FBS $20,990$20,990Stk. #12E104
$178/MO.
2013 APEX 189 FBS2013 APEX 189 FBS
$33,990
Stk .#12RD145
5THWHEEL!
NOW OPEN SUNDAYS 11AM-4PM
61 EAST LAKE RAMP NE HWY 2 NORTH,AIRDRIE, AB(403) 912-2634, 1-800-668-2882
1-877-356-9399
WWW.WESTERNRVCOUNTRY.COM
SCANTO CHECK OUTOUR COMPLETEINVENTORY
Follow us on
ARE YOU READY?
FREE GIFT DROP BY, SAY HELLO AND RECEIVEYOUR FREE RV GIFT FROM US!
$29,9902012 EAGLE SUPER LIGHT 235 RBS
2012 JAYFLIGHT SWIFT 264 BH
2012 NORTHTRAIL 32 BUDSStk. #12A020
AIRDRIE LOCAITON ONLY
$29,990 2013 SABRE SILHOUETTE 290 REFD
2013 APEX 235 FBS $20,990
2013 APEX 189 FBS
$33,990
5THWHEEL!
www.westernRVcountry.com
HWY 11 WEST
BU
RN
T L
AK
E T
R. N
. BURNT PARK DR. E.
BU
RN
T P
AR
K D
R. N
.
WESTERN RV
FAS GAS
UFA
CHECKCHECKUS OUT!US OUT!
1.877.356.9399
PartsPartsSALESSALES
3 6 9
65 BURNT PARK DRIVE, HWY 2
NORTH, RED DEER
Central Alberta’s Lifestyle DestinationCentral Alberta’s Lifestyle Destination
BOXING /KICKBOXING
CIRCUITFOR
WOMEN
There is nothing like it!
Women are taking advantage of a new workout sensa-
tion that incorporates elements of self-defense in Cen-
tral Alberta.
30 Minute HIT opened its doors in Sylvan Lake in
Hewlett Park Landing last October. A second location is
slated to open in Red Deer this coming fall as well.
“This is a boxing/kickboxing circuit training for women
only,” said Todd Plotnikoff, who owns the training facility
with his wife Jennifer. “It only takes 30 minutes to run the
circuit and the intensity of it is phenomenal.”
The full-body workout is designed to accommodate
the busy lives of women. The circuit consists of tech-
niques taken from boxing & kickboxing, self-defense
and core stability training. Each station is two minutes
long and there is a 15 second break in between each
making up a 30 minute time period.
“You are buying into a self defense program and we are
going to teach basic boxing and kickboxing and how to
punch and kick properly. Over and above any other circuit
training out there, you walk away honing a skill,” said Todd.
30 Minute HIT is a franchise that originated in 2004 in
B.C. and Jennifer discovered it while visiting her sister
and participating in a FREE TRIAL for the fi rst time.
“After she fi nished running the course, she knew this
would be well received in Sylvan Lake,” said Todd.
At 30 Minute HIT there is always a trainer on staff at
all times.
“It is like having a personal trainer work you through
a circuit. They are watching you every moment through
the course. So if you are doing something wrong, they
will correct you to maximize the benefi t. If you get to a
point where you are mastering it, we’ll add another level
of intensity to keep it interesting,” said Todd. “We always
work on the basics fi rst, to make sure everyone has that
solid skill foundation, but it’s really easy to modify your
program quickly.”
He added they have seen results in a women’s core
in even as little as two to three weeks.
“It’s amazing, but it’s a tough workout,” said Todd.
Membership fees are affordable as well. There is a
one-time $99 registration fee but that includes a pair of
leather boxing gloves – something you’ll need during
your workout. After that the cost is only $49 a month.
“If you are interested, book a free trial and give it
shot. You won’t be disappointed,” said Todd.
For more information, to check out the facility’s
hours of operation or to book a FREE TRIAL visit
www.30minutehit.com. Don’t delay… Book today!
New self-defense workout Sensation hits Central Alberta
BY ERIN FAWCETT Red Deer Express
FITNESS THAT KICKS!
POP by and take a look!403-887-3004
#3 - 40 Hewlett Park LandingSylvan Lake, AB
www.30minuteHIT.com
6 The 5 W’s of Business Wednesday, May 16, 2012
C COMFORTOMFORTOMMUNITYand
at
Those looking for a warm, inviting retirement
home rich in community spirit should check
out the The Redwoods Retirement Residence.
Described as an integrated care model, the
goal at The Redwoods is to enrich the lives of seniors
whether they are fully independent or require Supportive
Living Level 3 care. This would include a range of servic-
es from the availability of home care support and sched-
uled personal care to a medication assistance program.
“By having this model of care, residents can stay in
one place much, much longer,” explained Charmaine
Kramer, general manager at The Redwoods. “They can
age in place.
“The Redwoods is also small like a family commu-
nity because with 80 suites, you get to know everyone’s
name and you get to be like family.”
The site features large private suites with full kitch-
ens, housekeeping, laundry service, all meals, health
and wellness clinics, exercise classes, a games room
and library, daily activities and outings on a private
bus.
“On Mondays and Fridays they take residents on
shopping trips, and on Tuesdays and Thursdays they
take them to their individual doctor’s appointments.
And on Wednesdays, we call it ‘Where do you want to go
Wednesdays’. We will drop residents off and pick them
up anywhere within the City limits.”
Kramer added the dining program is one of the best –
for every meal there are two specials to choose from. “If
neither special works for them, we
have an a la carte menu as well with
up to 12 different choices for each meal.”
For exercise programs, there are as
many as eight to take part in each week from
‘sit and be fi t’ to yoga and Tai-Chi. As to recre-
ational activities, there are fi ve to six events planned
each day. It’s all about staying busy and engaged.
“We really focus on active aging,” said Donna Schum-
acher, assistant general manager. “Residents can be as
busy as they would like to be.”
Another feature is the inclusion of recovery suites
which are ideal for those who have just had surgery.
It’s the perfect place for transition from the hospital or
for caregiver relief as well. For $105 per day, guests can
have three meals a day, medication supervision, access
to amenities and social programs and personal care as-
sistance.
Meanwhile, residents can’t say enough about The
Redwoods Retirement Residence.
Ted Decker said he had to make a move four years
ago because of his wife’s failing eyesight. “Of course,
when we got here, we were accepted.” When the couple
fi rst arrived, he told staff of their passion for garden-
ing. Ted, now 93, takes care of the gardens on the prem-
ises and oversees the garden club.
“We’re happy. We’ve been treated well, and we really
enjoy it. We always tell our friends about it, too.”
Mary Topley, 84, is also very pleased with her home
at The Redwoods. She moved in about three and one-
half years ago.
“This is home and where I’ll spend the
rest of my life I hope,” she said, adding that
the
s o c i a l
aspect is es-
pecially wonderful. She also
loves the location of the facility in Deer Park, and the
activity options that are available to residents.
“There is something to do everyday, if you want to do
it. I really like it here, and I think people should look
into it early on. My family is happy – they know I’m safe
and that I’m being looked after.”
Ultimately, Kramer said the benefi ts of community
living are tremendous.
“It’s much healthier for people to move into a com-
munity like this where they are encouraged to eat
healthy and exercise,” said Kramer. “And the social
aspect is huge. When you are with your peers, and you
are encouraged to keep yourself active and healthy, it’s
much better all-around.
“I always tell people there are fancier places, but they
don’t have our ‘heart’. It’s The Redwoods caring staff
that makes us Red Deer’s best choice.”
Schumacher agrees. “Once you come in the doors,
you feel the warmth.”
For more information, call 403-309-6333 or visit www.
theredwoods.ca.
The Redwoods Retirement Residence
6 Daykin Street, Red Deer, AB403.309.6333
BY MARK WEBER Red Deer Express
Red Deer’s best value in full-service
rental retirement
living
Wednesday, May 16, 2012 The 5 W’s of Business 7
COSMOS celebrates 40 years of service to Central Alberta in September 2012! The Cosmos Group of Companies is made up of three companies: Cosmos Community Disability Services Foundation, Cosmos Community Support Services Ltd., and Cosmos Bottle Depots Ltd.
Our Foundation offers administrative services to all three companies and delivers various programs including volunteer coaching and supports, careerdevelopment services, Life Skills courses, and Information Technology training. We offer a computer training centre open Monday to Friday, with afacilitator. Our services are open to meet the needs of clients with unique circumstances and/or barriers. This includes services to individuals with mental health needs, brain injury, physical disabilities, and sensory impairments. Our career services are supported by Alberta Human Services and are available to eligible unemployed and under-employed Albertans.
COSMOS also lead the way in setting up the fi rst offi cially chartered club in Toastmasters International history to be founded by individuals with disabilities. The Dream Catchers Toastmasters Club has received global recognition in the Toastmasters communities and has been highlighted in the media. It now boasts an inclusive membership and continues to invite community members to join.
Support Services Ltd serves persons with development disabilities and we take pride in ensuring that individual’s embrace total community inclusion. The evolution of Support Services began in 1972 with the operation of a sheltered workshop. Fast forward to present times and Cosmos offers a wide range of services including our Community Options Program which exists to enhance individuals’ quality of life and inclusion in the community through a variety of activities such as recreation/leisure, volunteering, and education. Our Employment Access works with clients and employers to match job-seekers with their chosen career path. We deliver pre-employment and workplace training, offer career development courses and coaching, and connect clients to competitive employment. We also offer transitional and follow-up services for clients, where necessary.
Our fi rst bottle depot opened in 1986 and a second one was built in 2003. Profi ts from both depots are used as a fundraising tool to augment the services we provide to individuals. We also have bins at both depots for donations of containers and the profi ts from those go directly to the Children’s Hospital in Calgary. In 2011, we began placing large blue bins around the City where containers can be collected and those profi ts go to a different charity each month. Our wait list for charitiesdesiring donations is now two years long.
At Cosmos, our greatest strength is our employees. We number 75 and each is truly dedicated to our Mission Statement of providing opportunities for individuals with disabilities and/or barriers to enhance personal quality of life and promote recognition of individual value. We are fortunate in our retention of staff with the longest serving employee marking his 24th anniversary this year.
Visit us on our website at www.cosmosreddeer.ca or on Facebook.
COSMOS GROUP OF COMPANIES
PUMP & MOTORFORMERLY MCAULEY’S ELECTRIC MOTOR LTD.
403-346-3361 WWW.HARBOURPUMPANDMOTOR.COM6 7 5 1 - 5 0 T H A V E , R E D D E E R A B
Get Your Get YourMotor Running...Motor Running...
&
Franklin Electric
SALES & SERVICEFOR ALL MAKES OF
PUMPS & ELECTRIC MOTORS
Harbour Pump and Motor has been a successful company in Red Deer since 2008 but the foundation for the business has been here for nearly 50 years. Today, they continue to build their customer base and provide top-notch service.
McAuley’s Electric was bought by Jim Roth, owner of Harbour Spas Home and Leisure in 2008. Former owners of McAuley’s Electric, Darryl and Linda McAuley, are still very involved in the business and in fact remain as shareholders and continue to run Harbour Pump and Motor, a division for Harbour Spas Home and Leisure.
“We have worked closely with them for years, so it was a natural fi t,” said Roth.McAuley’s Electric has been in Red Deer since 1964. The business was originally started in Red Deer
by Earl, Bill and Roy Corbett.Then, the business became Cormac Auto Electric when Les McAuley and Lawrence Macintosh were
named as partners in the business. Soon after, the business was split into three divisions – McAuley’s Electric, Elmac Auto Electric and Cormac Auto Electric, after their sons took over.
Since becoming Harbour Pump and Motor, it has been a successful venture.“We do sales and service of all types of pumps and motors – we can service anything up to 400 horse
power,” said Roth.In addition to servicing pumps from Harbour Spas, Harbour Pump and Motor, which is CSA certifi ed,
also deals with other industrial, commercial, oilfi eld and ag-ricultural sales and repairs.
“We are the largest motor sales and service shop of this kind in Central Alberta,” said Roth. “Not only are we the largest but we also provide top of the line service to our customers. Our great, hard working team strive to make a difference.”
In addition, Harbour Pump and Motor rewinds electric motors up to 350 hp.
Some of the major lines Harbour Pump and Motor carry include Baldor Motors and Drives and General Electric.
Harbour Pump and Motor is located at the east entrance of 6751-Gaetz Ave in the former loca-tion of The Brick.
For more information visit www.HarbourPumpAndMotor.com or call 403-346-3361.
BY ERIN FAWCETT Red Deer Express
Harbour Pump and Motor relishes in successHarbour Pump and Motor relishes in success
8 The 5 W’s of Business Wednesday, May 16, 2012
THREE DECADES OF SUCCESS AT TAGISH
ENGINEERING LTD.
G4 - 5550 - 45 St. Red Deer
403-346-7710www.tagish-engineering.com
BY ERIN FAWCETT Red Deer Express
Tagish Engineering Ltd. is celebrating 30 years of success in 2012.
Central Alberta native Wes Williams, principle engineer
at Tagish Engineering Ltd., started the company in 1982. In
2010 Greg Smith became a partner in the fi rm.
There are now 20 staff with the company which includes
engineers, technologists and administrative support with a
variety of experience including civil engineering, land de-
velopment and storm water management.
Over the course of the past three decades, Tagish En-
gineering’s main focus has been government, primarily
Central Alberta municipalities. Tagish provide reports, as-
sessments, engineering services related to water systems,
sanitary systems, storm water systems and roads.
Born and raised on a farm north of Delburne, Williams’
background includes being the assistant city engineer for
the City of Whitehorse.
“I had the town engineering-type experience behind me. I
worked for fi ve years with a major consultant in the Yukon
and because I had a background as a city assistant engineer,
it’s what I liked and I started working for the towns around
Red Deer. Today we work for a good portion of the towns
around Red Deer.”
The name Tagish stems from Tagish Lake
which is located in the Whitehorse southern
lakes region, at the headwaters of the Yukon River.
When Williams was working in the north he frequented the
Tagish Lakes area. Subsequently he’s built a cabin in the
area and travels up there every year for vacations.
In the past 30 years, Williams said the biggest change they
have seen in their profession has been the technology used
in engineering.
“The advent of computers and the AutoCAD system of
doing drawings and the electronics of surveying has ampli-
fi ed what we can do,” he said. “Even the electronic fi ling has
been benefi cial.”
Meanwhile. Williams said looking back at his career there
have been many things that he has enjoyed.
“I have always enjoyed designing and improving the
overall living conditions of a community. I love enhancing
a community,” said Williams. “The passion is being able to
take the ideas of the community that they have and using
science and engineering and molding them into a project
that is in harmony with everyone.”
Some of the highlights for Williams over his 30-year ca-
reer include seeing the success of his company.
“We attribute our success to the consistent, gradual
growth in our company and to the personal attention we give
our ongstanding
and more recent clients. We have
had clients who have gone elsewhere and come back to
us. A success is maintaining our client base and providing
the services to the best of our ability to them and being ef-
fi cient at it,” said Williams. “Other successes include major
projects that we have completed over the years. We’ve done a
lot of work for Red Deer County – just about all the servicing
for Gasoline Alley. We were fi rst involved in Gasoline Alley
when Costco was building its store.
“We are excited to have been involved in communities,
where there was once just fi elds and farmland.”
He added another accomplishment in the company’s 30-
year history is simply surviving.
“In this market there are a lot of big companies and big
heavy-weights and we’ve been able to survive and maintain
our position and we feel like we’re doing an excellent job.”
Smith continues to be a working partner and is slated to
become the majority partner in Tagish Engineering.
Tagish Engineering is located at G4 5550 -- 45 St. in Red
Deer. For more information call 403-346-7710 or check out
www.tagish-engineering.com
19891989 19921992 20042004 20112011
Wednesday, May 16, 2012 The 5 W’s of Business 9
BY KIRSTEN PALARDY Red Deer Express
More than just fl oors at Central Alberta Flooring
PH: 403.342.5010www.CENTRALABFLOORING.comCentre 76 North Bay 9, 7667 - 50 Ave. RED DEER
MAKING YOUR HOUSE A HOME!
Find us on
Serving Central Alberta for over 30 years
FLOORINGCentral Alberta
INTERIOR DESIGN • CARPET • HARDWOOD • LINO • CERAMIC TILE • LAMINATE • BLINDS & DRAPES • MASONRY
•Design•Quality•Service
p
Whether a person is on the hunt for new
fl oors, new window treatments, or an all
around room makeover, Central Alberta
Flooring is the place to go.
“We are a full service interior design business and
most of us are either certifi ed interior designers or
decorators,” said Certifi ed Interior Designer Colleen
Hanson.
Colleen says the benefi t to customers working with
the staff at Central Alberta Flooring, is not having to
deal with the stress of running from place to place.
“A client can come in our door thinking we might
only be able to do fl ooring and blinds, but in fact we can
help pick paint colours, cabinets, countertops, and even
furniture,” said Hanson
She said that Central Alberta Flooring works dili-
gently to be price competitive, but they also strive to
provide customers with unique and exclusive products.
“We like to carry exclusive products so that our cli-
ents can have unique designs and styles in their home
tailored to their personal taste.” said Hanson
Projects done by Central Alberta Flooring includes
the award winning Kinsmen dream homes, the Hos-
pitals’ Lottery home and this years award winning
STARS Lottery Home, as well as many of our builders
Show Homes .
Hanson said the extensive showroom is a huge ben-
efi t to the company because people with any sort of
budget can fi nd something suitable to their home.
Owner Gerry Hodgson said the showroom is con-
stantly changing and they try to keep up with the most
current technologies and products.
“My company features some of Central Alberta’s
best designers, most qualifi ed installers and a fantastic
support staff. I do my best to provide my staff excellent
suppliers and products to work with.” said Hodgson.
For customers that are looking for a place to start
with a project, Hanson said an in-home consultation
is a great way to begin and that the staff at Central
Alberta Flooring & Interiors can then help along the
way.
“We want to help them fi nd something that is a com-
bination of the direction they want to go as well as what
is suitable in the market,” said Hanson.
She said one of the key things they try to help cus-
tomers be aware of is what things will help the resale
value of their home versus what expenses won’t benefi t
them at all.
“We don’t want to put products in a client’s house
that are too outlandish or out dated.”
Regardless of whether people want a single room re-
done or an entire house stripped down to the structure,
Hanson said Central Alberta Flooring can help their
customers through each step.
“We can assist with the entire renovation including
demolition all the way to bringing out our expert fl oor
installers to complete
the project.” said Han-
son.
Central Alberta
Flooring is one of the
only design and deco-
rating businesses in
Red Deer that can take
a blueprint of a home
or commercial space
right through to the
staging process.
The company has
been in Central Alber-
ta since 1979 and Hodg-
son said they are a ‘little big’ company that works on
the principle that every job, big or small, is important.
“We work very hard to look after our clients, we want
to make our customers happy with what we provide
them,” said Hodgson.
The vision of the staff is to do the very best for their
clients. Hodgson said from our warehouse personal to
our designers to our installers, our people are the ones
who make the company great.
For more information visit www.centralabfl ooring.com
or phone 403-342-5010.
10 The 5 W’s of Business Wednesday, May 16, 2012
solutionscomplete home medical
equipment
www.medichair.com
walkers/rollators wheelchairs scooters stairlifts/porch lifts seating systems power chairs lift chairs canes/crutches bathroom safety aids to daily living soft goods bedroom safety elevators accessible vehicles braces/supports
in-home trials free in-home assessments delivery & set-up options rentals in-house service
complete products
complete service
11-7667-50 Ave, Red Deer (403) 342-7300 1-800-265-3350
reddeer.medichair.com
BY ERIN FAWCETT Red Deer Express
Complete ServiceComplete ServiceM
EDIchair in Red Deer
prides itself on provid-
ing its customers with
excellent service and top of the
line home medical equipment and
supplies.
The business, which is located
at #11-7667 50 Ave., has been oper-
ating in the city for more than 20
years and is the one of the oldest
MEDIchair franchises in Canada.
In fact, the Red Deer store was the
fi rst to operate in Alberta.
MEDIchair provides equipment
for people with special needs and
physical challenges as well as for
those undergoing rehabilitation
who are in either a long-term care
or residential facility as well as to
funding agencies and retail cus-
tomers. The store carries equip-
ment such as scooters, lift chairs,
walkers, wheelchairs, power
wheelchairs, bathroom equip-
ment, beds, vehicle lifts and more.
“Basically we carry all of the
necessary home medical equip-
ment a person needs to use at home.
“We offer everything to make sure
a person can stay at home longer
instead of moving into a nursing
home,” said Grace Messing, owner
of MEDIchair in Red Deer.
“We have a lot of experience be-
cause we have been in this business
for a long time and our employees
take courses to keep up to date with
the new equipment that is coming
out every year. We offer competi-
tive pricing and we also do rentals
as well as repairs and service.”
Grace became involved with
the MEDIchair about 10 years ago.
What attracted her to this busi-
ness were the challenges to fi nd
solutions for a variety of different
needs for our clients. “Our aim is
to supply equipment so people can
stay longer in the comfort of their
own home.”
Although MEDIchair is a fran-
chise, all stores are independently
owned and operated. In total there
are about 65 MEDIchair stores
throughout Canada.
MEDIchair in Red Deer is open
Monday to Friday from 8:30 a.m.
to 5 p.m. and on Saturdays by ap-
pointment only. For more infor-
mation call 403-342-7300 or visit
www.reddeer.medichair.com
Promotional Products for ANY Occasion!Promotional Products for ANY Occasion!CALL today for your CALL today for your no obligation, FREE no obligation, FREE
consultation!consultation!
• Address Labels & Decals • Bookmarks & Rulers • Bottle Openers & Corkscrews• Business Cards & stationery • Calculators & Data Keepers • Calendars & Desk Pads• Diaries & Pocket Planners • Fridge Magnets • Invoice & P.O. Books • Items for Golfi ng, Fishing & Hockey• Matches & Lighters • Paperclips & Holders • Pens, Pencils & Highlighters • Watches & Clocks Advertise YourselfAdvertise Yourself
Promotional Items & Ideas“Non-wearable specialties with something to say”
Get YOUR business or name out to YOUR market with something someone will use!
Welcome to the fascinating world of advertis-
ing specialties! These are items that can
be imprinted with your company logo and
your message and handed out to remind your clients
to think of you fi rst. There are a plethora of promo-
tional products to suit almost everyone’s taste in the
Advertise YourselfAdvertise Yourself specialties smorgasbord.
Small items that are useful include key tags, let-
ter openers, hand sanitizers, fl ashlights, power clips,
pens, calculators, pencil cases, shoelaces, levels and
more!
Medium-sized items for gifts or prizes include pad
holders, coolers, thermos and mug sets, wine open-
er sets, BBQ sets, desk clocks, photo frames, glass
drinkware, sports bags, the possibilities are endless!
Large items that leave an impact include lawn
chairs, coolers, umbrellas, rolling coolers, popcorn
machines, compressors, travel
safety kits, power tools, etc.
Company HistoryCompany HistoryIn 1995, Connie was working for a small business
in downtown Red Deer, which sold signage, rubber
stamps, and advertising specialties, where she re-
ceived her training on promotional products. When
that business closed its doors, it was suggested to
Connie that she start a home business offering per-
sonalized service.
Advertise Yourself was established in 1996 to offer
local businesses a wide range of advertising special-
ties, other than promotional clothing. Starting with
22 suppliers, Connie has since expanded to 86 suppli-
ers, including familiar names as BIC, 3M of Canada
and Papermate pens.
Mission & VisionMission & VisionThe aim of Advertise Yourself is to offer a variety
of non-wearable specialties for imprint, that can be
used for trade shows, gift giving, prizes and awards,
and to mark special occasions.
Community InvolvementCommunity InvolvementConnie is an avid supporter of the Canadian Can-
cer Society and participates yearly in fundraising
events. She also participates regularly in the Red
Deer Chamber of Commerce events. Connie has
been working in the sales and customer service sec-
tor most of her life, from concessions to the arts and
crafts industry. She keeps in touch with the busi-
ness community through the Red Deer Chamber of
Commerce.
Advertise Yourself offers friendly, personal ser-
vice that will come directly to your place of business
and help you choose from a variety of promotional
items that you will be proud to give to your clients
or employees. Each one can be imprinted with your
company logo or message and handed out to remind
people to think of you fi rst.
403.347.3768 • www.advertise-yourself.ca403.347.3768 • www.advertise-yourself.ca
Wednesday, May 16, 2012 The 5 W’s of Business 11
™
HEAR WITH CONFIDENCE
Call 403-347-4703 for your personal appointment4928-53 Ave.• Red Deer • Out of Town 1-800-661-4703
THE HEARING CENTRE
HOW WELL ARE YOU HEARING?
LIFE SHOULD SOUND GOOD.LIFE SHOULD SOUND GOOD.DISCOVER BETTER HEARINGDISCOVER BETTER HEARING
™IN A CLASS BY ITSELF
NOW
Beltone ~ Setting a New Standard in Hearing Health Care
BETTER HEARING THROUGH PROFESSIONAL CARE BETTER HEARING THROUGH PROFESSIONAL CARE
Exclusively Available
ONLY AT
Beltone is the most recognized name in the hearing industry with over 70 years of Quality Hearing Health Care.
“Hearing loss is an invisible handicap which is now recognized as a disability affecting all ages” said Daniel Mulrooney, Hearing Aid Practitioner and Co-owner of Beltone Hearing Centre. “The onset of a hearing problem can take many years to become bothersome which is why on average, it is approximately seven years between the recogni-tion of a problem and the time it gets addressed.” If you suspect you are not hearing well, it is recommended to make a personal appointment for screening with one of Beltone’s hearing professionals.
“Beltone is a unique organization,” explained Daniel. “It is extremely well networked with approximately 1,500 main offi ces together with over 20,000 auxiliary clinics. This means that clients can move anywhere in Canada or the United States with Beltone’s Exclusive “Belcare” aftercare program, and still receive the same high quality service. The Red Deer offi ce has 25 auxiliary service center clinics throughout Central Alberta. Beltone is always there for its clients with ongoing support and counseling. “Working with hearing loss, you get to know people on a very personal level,” said Daniel. “You establish a lifetime relationship”
“Digital technology has made it possible to change amplifi cation or pro-gramming at a touch of the fi nger for a variety of situations from party noise to library quiet,” explains Daniel. The new and revolutionary “True” interna-tional award winning system of wireless digital amplifi cation has opened up the world to almost all hearing impairments on many different levels of com-munication.” Beltone, together with the “True” product line has truly set a new standard in Hearing Health Care. “Hearing instruments are affordable at all income levels,” said Daniel. They come in a variety of styles to suit every individual, from behind the ear to micro-mini canal instruments.
“But hearing aids are only useful if you wear them” emphasized Dan-iel. “Attitude, fl exibility and commitment will determine how well any hearing instrument will work. Better hearing is a partnership between Beltone, the individual and the hearing device.
Because there is a better understanding of the benefi t of hearing health care, there are now a variety of programs to assist in the purchase of hearing instruments, (which includes private insur-ance, Workers Compensation, Alberta Aids to Daily Living pro-gram and Veterans Affairs Canada.
May is Better Speech and Hearing Month. If you suspect that hearing loss is affecting your quality of life, call Bel-tone and set up an appointment with a qualifi ed hearing practitioner today.
12 The 5 W’s of Business Wednesday, May 16, 2012
MSR
P $17,2802012xD
MMM
SRP $18,3602012
xB
www.reddeerscion.ca
MSR
P $16,700iQ
2012
NEW
RED DEER
GALAXY
GASOLINE ALLEYAUTO MALL
Download a QR CodeAPP and scan this ad
403-343-3736 1-800-662-7166
MM
SRP $20,9402012
tC
2013FR-S
Purchase fi nance rates from as low as 0% on remaining 2011 product”
Every new Scion vehicle features the Star Safety System which includes:
Smart Stop Technology (SST), Vehicle Stability Control (VSC), Anti-lock Brake System (ABS),
Traction Control (TRAC), Electronic Brake Force Distribution (EBD),
Brake Assist (BA)” Vehicles pictured may show accessories not included in the base price. Base price does not include Factory to Dealer freight, Dealer Preparation, Block Heater or applicable taxes. Please see dealer for details”
M
2013FRR-SSFFRRR SSS
MSR
P $25,990
Arriving June 2012Call to book your
test-drive!”
Quality, selection and premium custom-
er service at Red Deer Toyota Scion BY
MARK WEBER Red Deer Express Red
Deer Toyota continues to deliver new
product with the tremendously successful addi-
tion of the Scion line to their already extensive
selection of top quality vehicles.
Situated on a seven-acre site in the Gasoline Al-
ley Auto Mall, Red Deer Toyota introduced Scion
last year with a number of state-of-the-art models:
the xD compact 5 dr hatchback, the xB, a radical
shift from the run of the mill passenger car and
the tC, a premium coupe cleverly fi lling a vacant
slot in the Toyota Canada line-up.“The Scion really
introduces the client to the Toyota product but in
a package and a brand that is distinct from Toyota
and in a manner that allows our buyers to get into
a high-quality product at a reasonable price,” said
John Shoulders, general sales manager.
There are more than 75 factory accessories
available to be added to these vehicles as well.
“Owners can truly personalize these vehicles;
they are a great product.”
Shoulders said the Scion line has been widely
andenthusiastically accepted by the local com-
munity.. “We are sure the product itself is getting
a really good grounding in this market”
This month, staff were gearing up to introduce
the highly-anticipated Scion FR-S. The FR-S,
which stands for Front-engine, Rear-wheel drive,
Sport, has been described as Scion’s defi nition of
an authentic rear-wheel drive sports car with ex-
ceptionally balanced performance and handling,
compelling style and fl exible utility.
“It’s a very important model in our Scion line-
up because it’s regarded as probably the closest
to a real sports car,” explains Shoulders. “We’re
really excited to see that one come along.”
Another fascinating new vehicle introduced
this year is the Toyota iQ, promoted as the world’s
smallest four-passenger vehicle. It’s also touted
as a vehicle complete with world-leading design,
class leading safety, premium amenities and am-
ple opportunities for customization.
“It also has the smallest turning radius of any
car, even though it has quite a wide track on it.
There is very ingenious packaging and design on
that vehicle.”
Besides these Scion products, there is a full
range of award-winning vehicles onsite including
Toyota Corolla, Camry & Camry Hybrid, Toyota
Sienna, Tundra, Tacoma, Rav4, Venza, Prius,
4Runner, T Highlander & Highlander Hybrid, FJ
Cruiser, Yaris, Sequoia, and Toyota Avalon.
The dealership relocated to south Red Deer
in 2005, but its local history goes back in 1976.
Meanwhile, the defi nitive word at the Red Deer
location is ‘growth.’ Shoulders explains that
in just a few years, the dealership outgrew its
showroom.
“We continue to be Central Alberta’s largest
import brand dealership. We also doubled the
size of our service department over the last two
years, so the capacity of the store is huge. And
we still have room to expand,” he said, pointing
out that Red Deer Toyota has one of the largest
overall Toyota dealership locations in Canada.
Of course, a dedicated, friendly staff is also at
the heart of what keeps Red Deer Toyota surging
ahead as well. “Our staff are dedicated to satis-
fying our customers,” said Doug Barbeau, opera-
tions manager/assistant general manager.
Shoulders agrees. “We are a destination store
for sure; and as we’re not on the main Gaetz Ave-
nue strip ,” he said. “We don’t necessarily pander
to the spontaneous buyer and as a result, people
seek us out for specifi c purchasing reasons. Not
the least of which is that we provide the Toyota
product, but also the manner in which we provide
the product, sell the product, service the product
and take care of our customers and ensure they
are regarded in a respectful manner. It’s just a
nice place to do business.
“You don’t get that feeling in a high-pressure,
high turnover type of store. And we certainly
aren’t that.”
Check out www.reddeerscion.ca
Wednesday, May 16, 2012 The 5 W’s of Business 13
.
New Stock Arriving Daily!Monday - Friday 8am - 7pm, Saturday 9am - 5pm
403.343.6511West Side of Gasoline Alley (next to Gary Moe VW)
.
Lorne says...Don’t Miss our20th Anniversary
Sales Event!
off alreadyDiscounted Prices!
All CarpetRoll Ends25% off
BerberBlowouts$1.56 sq.ft.
Super Heavy Shag Carpet
only $2.99 sq.ft
TravertineLaminate
only $1.99 sq.ft
FREELINO
Buy 4 Sq.yds.Get the 5th yard free!
(min 20 sq.yds)
Cash & CarryKangaback
CarpetAnniversary
Specialonly
$1.11 sq.ft
JUST ARRIVED!A HEALTHIER CHOICE UNDERLAY•Very low VOC emissions, makes this cusion ideal for anyone who suffers
from asthma or allergies.•Memory touch carpet cusion isHypo Allergenic. .78¢sq.ft
only
10% 15%20%
some restrictions apply
Acadia Distressed
Engineered Hardwood
BY ERIN FAWCETTRed Deer Express
The month of May marks the 20th anniversary for Car-
pet Superstores in Red Deer and business continues
to boom for the retailer.
The mega-sized store, located on Gasoline Alley at suite
140-37400 Hwy. 2, offers 14,000 sq. ft. of space jam-packed
with product. The business moved to its current location in
2006.
Carpet Superstores, owned by Bryce Schille and his son
Chris Schille, offers a full line of carpets with well-known
names such as Mohawk, Shaw, and Beaulieu. They also offer
ceramic tiles, hardwood, laminate, vinyl, cork and commer-
cial fl ooring.
“We are a stocking store and when you look in our ware-
house, you’re looking at a huge stock of carpet. Go around
this town and try and fi nd another place that has stock like
this,” said Bryce.
The name Carpet Superstores is owned by Bryce and three
of his cousins. There are 13 other stores in B.C., Alberta and
Saskatchewan which are all independently owned.
Bryce added Carpet Superstores is able to buy their prod-
uct in bulk and then pass those savings onto the consumer.
Lorne Hamm, sales manager at Carpet Superstores said
the store has an extremely large inventory for customers to
choose from.
“We have the largest inventory in Central Alberta and be-
cause of that we can offer the consumer better pricing than
anywhere else they can fi nd. We are very proud of the stock
we have.”
He added the staff at Carpet Superstores is also able to
help anyone fi nd product no matter what their budget is.
“I think there is a misconception about that with stores
like ours. Some can’t understand that we can sell a higher-
end luxury carpet because we are this type of store. We sell a
lot of higher-end carpet,” said Hamm, who has over 40 years
of experience in the industry. “We also sell a lot of economi-
cal carpet. We really can cater to any customer that walks
in the door.”
Carpet Superstores also has a showroom that can help
customers decide on the perfect product for them and the
knowledgeable staff are eager to assist as well.
“Our customer service is second to none. I don’t know if
anyone in town could offer customer service like we have,”
said Bryce.
In addition to a wide selection of product, Carpet Super-
stores also offers installation with a full insurance program,
managed and supervised by Dragan Jovanovic, that is run
out of the store as well.
“We guarantee our work 100 per cent,” said Bryce. “We
have a great installer team. And all of our installers have
the most up to date knowledge.”
Of course in 20 years of business, many things have
changed including designs and durability of the products.
“How the industry has evolved, Carpet Superstores have
evolved with it and we’ve kept up with that,” said Hamm.
For more information call 403-343-6511 or check out www.
carpetsuperstores.ca.
This month marksThis month marks20 years for Carpet Superstores20 years for Carpet Superstores
$3.99 sq.ft.
14 The 5 W’s of Business Wednesday, May 16, 2012
BY ERIN FAWCETTRed Deer Express
Hauck Vision & Hearing is celebrating 40 years in the hearing and eye care
industry.
The company currently has two Central Alberta locations – one in the
Parkland Mall and the other in downtown Stettler.
Hauck Vision & Hearing Centre was started by the Hauck Family in 1972. The busi-
ness has been at its Parkland Mall location for over 20 years. They are located across
from the food court in the mall and are open seven days a week.
“We’ve built the business on the same foundation of the Haucks’ belief of the opti-
cal craft, quality and service for families,” said Loren Bilinski, registered contact
lens practitioner, adding that the company’s main clientele is families and seniors.
Today, the business offers a number of services including eye exams, eyeglass and
contact lens sales; they have an in-store lab and can also do artifi cial eye fi ttings,
hearing tests and hearing aid sales and service.
“We carry designer frames, top leading manufacturers and we carry some bou-
tique products that you will not fi nd anywhere else. We also carry industrial eye
wear and frames that are affordable – we have a large scope of products,” said Bil-
inski.
Over the past 40 years, both the vision side and hearing side have drastically
changed in terms of technology. “Both vision and hearing are benefi ting from the
latest digital technology.”
Hauck Vision & Hearing is also able to fi t their customers who have rare eye dis-
eases with contact lenses and glasses.
“I have a passion for this. I enjoy helping people with their visual needs. I really
like when I fi t someone with contact lenses and they say ‘wow’,” said Bilinski. “It’s a
good feeling when I can fi t someone that is hard to fi t or has never been able to have
been fi t before and I’m able to see the result.”
Patrick Reed, registered optician said what sets Hauck Vision & Hearing apart
from other similar businesses is that the company’s policies are not handed down
from a corporate offi ce.
“We are the corporate offi ce.”
Bilinski also added some hearing and optical companies require you to purchase
their product and that is not the case with Hauck Vision & Hearing.
“We are like a broker. We can deal with every hearing aid available and we can
deal with every optical company. We’re not owned by one company that sells that one
company’s product. We will deal with all sorts of products.
“We are a true independent business and there is less and less of us in Alberta who
are truly independent retailers.”
The employees at Hauck Vision & Hearing also pride themselves on experience and
knowledge. Bilinski has 31 years in the industry and Reed has 26 years in the industry.
And not only is experience an important aspect of their business, but both Bilinski
and Reed have instructed the optical program at NAIT, with Reed currently doing so.
“We have a keen, unique, rare understanding of optical. We know the old way that
it was done and we know the new ways that are coming in and we know how to actu-
ally fi t the two together,” said Bilinski.
Reed, who spends most of his days in the lab, said he enjoys making eyeglasses.
“I enjoy the craft or the mechanical aspect of putting things together and making
a quality product.”
For more information call Hauck Vision & Hearing at 403-346-5568.
Hear ing A ids • Eyewear • Contact Lenses
Parkland Mall 403-346-5568 1-800-813-0702Main Street, Stettler 403-742-4504
HAUCK VISION & HEARING CENTRE CELEBRATES 40 YEARS
Parkland Mall 403 346 5568 1 800 813 0702
Wednesday, May 16, 2012 The 5 W’s of Business 15
SOUTH SOUTH GAETZGAETZ CHIROPRACTIC CHIROPRACTIC CLINIC
Monday - Thursday 8:30-5:30 • Friday 8:30-12
Walk-ins Welcome!Walk-ins Welcome!
NowNow Open
Walk-ins Welcome!Monday toThursday8:30-5:30Friday8:30-12
ooooooooooooooooohhhhhhhhhhhhhh33333333333
rrrrrrrriiiiiiiiiiii3333333333333
ooooooooooooooooooonnnnnnnnnnnnnnndddddddddddddddddaaaaaaaaaaaaaaayyyyyyyyyyyyyyyyyyy ttttttttttttttooooooooooooooouuuuuuuuuuuuuuuuurrrrrrrrrrrrrrrrsssssssssssssssdddddddddddddddaaaaaaaaaaaaaaaaaayyyyyyyyyyyyyyyyy333333333333333000000000000000000------------555555555555555:::::::::::::::333333333333333300000000000000ddddddddddddddddaaaaaaaaaaaaaayyyyyyyyyyyyyyy
333333333330000000000000000--------1111111111111112222222222222222222222
Dr. Todd Liebig
Dr. Todd Liebig is back in townD
r. Todd Liebig’s new offi ce, South Gaetz Chiropractic Clinic, offi cially opened in Red Deer on May 7, 2012.
With a commitment to helping patients regain range of motion and quickly get back to doing what they enjoy
doing, Dr. Liebig ensures patients have easy and timely access to his services. He is happy to accommodate
walk-in and short notice appointments as he recognizes that his patients often wake with pain or
discomfort and need an adjustment that day.
Dr. Liebig’s goal is to ensure patients retain control of their own health. If they experi-
ence back or neck issues, they can come in quickly, receive treatment and get back to
the business of living their lives.
In addition, he stresses the benefi ts of periodic chiropractic visits to keep pa-
tients and their nervous systems in optimal health.
Dr. Liebig has practiced chiropractic in Alberta for 20 years. He began his
career in Slave Lake, where he practiced for 13 years, before moving back to
his hometown of Red Deer. After working for the Sports Therapy Centre and
the Red Deer Chiropractic and Laser Centre, Dr. Liebig decided the time was
right to open his own chiropractic practice here in Red Deer, the city he was
born and raised in.
Dr. Liebig looks forward to welcoming you to South Gaetz Chiropractic Clin-
ic, located at B, 3450- 50 Avenue in Red Deer. For more information or to book
an appointment call 403-986-6260.
B3450 50 Ave., Red Deer, AB (Next door to Lomsnes Vet Clinic) 403.986.6260
BY TANIS REID Red Deer Express
BY TANIS REIDRed Deer Express
Collin Orthner, manager of McBain Camera
in Red Deer, says his store excels for three main
reasons: his staff, his service and his stock.
Most of the staff at McBain Camera are pho-
tographers themselves or have a background in
it. Therefore they have a great knowledge base
and are able to easily assist customers.
One of his policies in the store is that if a
staff member does not know the answer to a
customer’s question, they must dig around un-
til they fi nd it. This helps his staff learn and be
better able to assist customers in the future.
Orthner is pleased to hold himself and his
staff to the highest standards of integrity
whether it comes to backing up a product that
was sold, or staying true to his word. Orthner
stands by his principles.
Photographers can run into a situation
where their equipment fails them and that is
when they should turn to McBain Camera.
“We can service anything that we sell,” said
Orthner. “If you have a problem with some-
thing, bring it in, we can send it away and we
will take care of it.”
McBain Camera also has top-notch inventory
levels. With over 6000 SKUs in the system and
half of that on hand, it is easy to fi nd what cus-
tomers require. Orthner says that they carry
the “bits and pieces” that are hard to fi nd else-
where.
“Some other shops, sure you can buy a cam-
era from them, but try and fi nd a battery char-
ger for it or a lens cap. They will send the cus-
tomer here because they know we’ve got it.”
“If a customer wants something, there’s a
good chance that we carry it,” said Orthner.
If they do not have what a customer is look-
ing for, Orthner’s staff is able to place special
orders for their customers.
With knowledgeable staff, great service and
an amazing stock McBain Camera is the go-to
camera shop in Red Deer.
McBain Camera is located at 5129-48 St. in
Red Deer. For more information visit www.
mcbaincamera.com or call 403-341-5885.
Also check out www.facebook.com/mcbain-
camera or follow them on Twitter @mcbain-
camerard.
Red Deerians experience great staff, service and stock at McBain Camera
5129 Alexander Way, Red Deer Phone: (403) 341-5885 www.mcbaincamera.com
may is month
GREAT DEALS on Nikon Digital Cameras, DSLRs, Lenses & more at
16 The 5 W’s of Business Wednesday, May 16, 2012
BY KIRSTEN PALARDY Red Deer Express
Asset Builders sets themselves apart from other local builders by providing a three-year new home
warranty and quality construction. “We offer a three-year warranty
but because we believe in quality con-struction we aren’t overwhelmed with service calls,” said president Garth Du-shanek.
The three-year warranty offered by Asset Builders is an industry exclusive and they have been running it for three years and are now seeing homes com-ing off their warranty.
“The issues that we have seen have been small from nail pops in the walls to mechanical issues that are beyond our control. It’s like buying a car, there are
things that come up,” said Dushanek. Part of the three-year home war-
ranty program also entails a call back routine that has members from Asset builders visiting the new homes after certain lengths of time.
“We want customers to know that after that standard one year they’re not forgotten about,” said Dushanek.
Dushanek said when customers come to Asset Builders wanting to build a home there is a process to fi guring out what they need.
“First we have to pick a community and then a lot. Then we fi gure out what style of home they want and the details like what types of fl oors and cabinets, right down to how many bathrooms they might need.”
Dushanek said while Asset Build-
ers is one of the smaller home building companies in the City they offer some terrifi c guarantees to their customers and back everything they do.
He said part of what makes Asset Builders different is their adaptability and their willingness to change with the technologies available to them.
“We have weekly meetings with all our staff to discuss things we can do differently and things that we see that might require some change, it keeps us consistent and working together as a team,” said Dushanek.
In the 11 years that Asset Builders have been in Red Deer Dushanek es-timates that they have built over 600 homes.
“Another thing we offer is the guar-anteed sale program. Basically we take
their current home on trade. This is a huge benefi t for fami-lies who don’t want to move twice and al-lows them to stay in their existing home until their new one is built.”
Dushanek said the call back pro-gram is important because there are sometimes issues that a new homeown-er doesn’t think are important enough to bother with.
“We physically go back and visit so the home owner knows they’re not just being left. This is the biggest purchase of a person’s life and we do not want to leave our customers hanging.”
The new Asset show-home in Va-
nier east is under construction and is expected to be complete some time in July. The home showcases the new fl oor plan available to future Asset cus-tomers.
Asset Builders are located at 110, 7491 Edgar Industrial Bend Red Deer. For more information visit their web-site at www.assetbuilderscorp.ca or
call 403-342-2738
Local builder an asset to the community
7610 Edgar Industrial Dr.Red Deer, AB 403.314.0346www.thecoverallshop.caw
“We’ve Got You Covered”“We’ve Got You Covered”
• Coveralls • Accesories• Non Flame Resistant Workwear• Gloves and Safety Products• Flame Resistant Gear• In House Embroidery• Fast Turn Around Times
34666666
es NewNewLocationLocation
BY KIRSTEN PALARDY Red Deer ExpressSeamless service from The Coverall Shop
For anyone who may need cov-eralls, specialty workwear, personalized embroidery or a
good variety of Personal Protective Equipment for their job, the Cover-all Shop does it all.
President and General Manager Jeremy Jablonski said while The Coverall Shop is fairly focused on a certain market, they have products suited to a number of clientele.
“We provide fl ame resistant work wear of various sorts, the bulk of which is coveralls, pants, shirts, winter clothing and accessories. We also handle lots of gloves and some safety gear as well,” said Jablonski.
One advantage of The Coverall Shop is their ability to do in-house embroidery as well as a focus on fast
and effi cient service which includes free local area delivery.
“We provide a service to the client that goes beyond buying coveralls. We keep high volumes of inventory in stock and then we can customize and deliver large volumes inside one or two days.”
He said the company’s goal, no matter how large the order or amount of customization required, is to always have product shipped within fi ve days and the number of garments on hand in Red Deer ex-ceeds 10,000 units.
The Coverall Shop opened in May 2010 and has since added an addi-tional service, which Jablonski be-lieves to be a huge asset.
“We just recently acquired an in-dustrial dry cleaning business. We
wanted to integrate that piece of the coverall business into our organiza-tion, to increase our service offer-ings.”
Jablonski said having the dry cleaning service moved to their cur-rent location by June of this year will allow the business to provide seamless service to any and all cus-tomers who use specialty workwear.
“Now we can offer everything from brand new garments and customization to the cleaning and repairs of work wear, which is criti-cal to ensuring the integrity of the garments.”
While many places sell coveralls and some of the accessories that The Coverall Shop has, Jablonski said what makes them different is the variety they carry.
“The big box stores only have a limited selection of fabrics, styles and colours while we have six co-lours, fi ve fabrics and eight or nine styles to choose from.”
Jablonski also said the advantage to visiting or phoning The Coverall Shop is the knowledgeable staff.
“We can assist our clients with understanding fl ame resistant prod-ucts and what they should be wear-ing in their specifi c industry as well as the advantages and disadvantag-es of each material or product, rela-tive to their line of work.”
Jablonski added the company is proud to be family-owned and in-volved in the community in every way they can.
“We support a variety of differ-ent charities and organizations. Our
belief is that without the support of our community, we don’t have a business so it is critical that we give back.”
The Coverall Shop is located at 7610 Edgar Industrial Drive. For more information visit www.thecov-
erallshop.ca or phone 403.314.0346.
Wednesday, May 16, 2012 The 5 W’s of Business 17
JIM’S SEPTICJIM’S SEPTICTANK SERVICETANK SERVICEService Second to None!403-748-2628403-748-2628Toll Free: 1-877-292-6777
We also offer:PORTABLE TOILET
[email protected] www.jimseptic.ca
• Septic Tanks • Campgrounds• Camps • RV’s • Holding Tanks• Barn Pits • Lagoons
Although it’s not the most glamorous job, septic tank cleaning services are a necessity for homes with septic tanks,
septic fi elds or holding tanks.“Most septic systems with a properly func-
tioning septic fi eld only require servicing occasionally. The problem with emptying a septic tank too often is that healthy bacteria that aid the digestion process inside the tank are not able to form in short time frames” said Greg Selander owner and general manager of Jim’s Septic Tank Services.
Holding tanks, on the other hand, have fi nite capacity and must be continually monitored,
similar to an RV. Most acreages or properties adjacent to lakes are usually not permitted to have septic fi elds and are restricted to holding tanks only.
Springtime can also create problems, said Selander. “There are always problems when fi elds get saturated with rain in the spring, the effl uent has nowhere to go and can back-up into the house; anyone having experienced this displeasure knows it isn’t good.”
Bottom line: Know your system capacity and act proactively; of course the goal is to avoid emergencies and the annoying natural forces of Murphy’s Law; remember Jim’s Septic Tank Services is in your district every week.
“We have the equipment and ability to react
quickly to most emergencies” said Selander, “but we strongly recommend booking ahead.”
Selander said Jim’s Septic strives to provide quick and effi cient service and emergency calls are just part of the job. In fact respond-ing to emergencies can be very gratifying, our customers are always so glad to see us.
“Thankfully”, Selander said, “more peo-ple are becoming familiar with how their particular system functions so they are able to book in advance and get the job done be-fore problems arise.”
We purchased Jim’s Septic Tank Services from the original owner, Jim himself, in the early 90’s and operated the business for a few years before selling. We then recently re-
purchased the company, through Little Jons
Portable Toilet Rental and Services, from the
people we sold it too. Co-owner Carter Klepper
said it is a natural fi t for the two related busi-
nesses, portable toilets and septic services go
hand in hand.
“We’ve been in business now for a number of
years; we appreciate the patronage of our valued
customers as we continue our efforts to provide
the best possible service,” said Selander.
Jim’s Septic Tank Services is located at 207,
39015 Hwy. 2A Red Deer County. For more in-
formation visit www.jimsseptic.ca or call 403-
748-2628 or 877-292-6777.
Jim’s Septic Tank services a necessity for many Central AlbertansBY KIRSTEN PALARDY Red Deer Express
4810 - 52nd Street (above Sterling Cleaners)Visit www.chairteasedance.com for class descriptions/schedules
To Register - Call Natalie Brooks @ 403-391-2779
“Walk with confidence. Love your body. ChairTease Dance”“Walk with confidence. Love your body. ChairTease Dance”
Classes taughtby experienced,
talented instructors!
Specializing inbeginner dancers.
Now taking registrations!
Offering a unique & rewarding dance/fitness
experience to students 18-60+
Off &
NEWNEWLOCATION!LOCATION!
Chair Tease Dance, a great way for women to stay fi t
• BOLLYWOOD• ZUMBA• BURLESQUE• CHAIR DANCE 1-3• BAD GIRL• COUPLES DANCE • BOOTY BURLESQUE• SALSERCIZE• STAGETTES/PARTIES• WEDDING DANCE CHOREOGRAPHY• REGGAETON
Red Deer’s Adult Dance Studio!!!
Women today know it is important to stay
fi t; however, for some women typical
gyms are intimidating and discourage
them from getting the exercise they need.
Instead of giving up women should try a dance
class at Natalie Brooks’ Chair Tease Dance Studio.
“We are geared towards the everyday woman
who wants to feel better about herself, to gain
confi dence and make some friends,” said Brooks.
The key to making women feel good and to
building their confi dence is having the right at-
mosphere.
“That’s why we keep the lights down rather
than bright lights so everyone doesn’t feel awk-
ward when they come in.”
In order to keep up with her growing busi-
ness and to improve her studio’s atmosphere
Brooks has relocated to a, “newer, better,
brighter location.”
Chair Tease Dance Studio has a new home
above Sterling Cleaners across from Central
Middle School.
Currently Chair Tease Dance Studio offers 20
classes but it is still growing.
“We have got new instructors, new classes and
more classes.” The new schedule will begin this
September.
Currently Brooks bases most of her classes
on burlesque moves and she is always looking
for new instructors to help expand her range of
classes.
“I do a lot of cabaret burlesque, like you see in
the movie “Burlesque, but I’m always looking for
something new,” said Brooks. “The more I can of-
fer the better.”
With an attitude like that Brooks has built her
business from the ground up and has enjoyed
much success. She is going into her fourth year of
business and business is booming.
Other municipalities are trying to court Brooks
and entice her to come to the bigger cities, but for
Brooks Red Deer is home.
“It is home. It really is. I wouldn’t even consider
moving. Red Deer will always be my home.”
For more information visit www.chairtease-
dance.com or call 403-391-2779.
18 The 5 W’s of Business Wednesday, May 16, 2012
A prominent part of Red Deer’s business community since 1919, Mitchell & Jewell continues to forge ahead with a new partnership at the helm.
Located at 4910 -- 45th St., the spacious, classy store carries an extensive range of jewellery and giftware all beautifully displayed in a setting that melds a warm, traditional sensibility with a sophisticated décor. Mitchell & Jewell is also the longest-running independently-owned business in the City. The store was fi rst launched as A.B. Mitchell Jewellers in downtown Red Deer.
As of this past February, Sean and Granada Robinson partnered with owners Dick and Marilyn Jewell because Dick, whose father Bob joined forces with Alexander Mitchell back in 1950, was looking ahead to succession planning with the business.
Meanwhile, the Robinsons, who were partners with Granada’s parents in the Whitecourt-based Merchant Jewellers for many years, have brought extensive industry experience with them. He and his family have also enjoyed settling into the community.
“Red Deer has been very welcoming to me and my family. We look at what is here, and not too many people get this kind of opportunity,” he said.
“We’re also very fortunate to be in this business because it’s generally a ‘celebration’ kind of business,” explained Sean. “We are very privileged that we get to be part of an engagement, an anniversary or a special birthday. To get to be a part of a celebration in somebody’s life – not a lot of businesses get to do that.”
Their friendship with Dick and Marilyn provided a wonderful opportunity – the Robinsons could partner in the venture and Dick and Marilyn could rest assured the future of the business was in excellent hands.
“The way we ran our business and the way Dick runs his, they’re very similar. The way we look at running things as far as customer service, inventory, staff – we are on the same page,” he said. “We’re not new to each other by any means, and that’s what makes it a perfect fi t.”
Sean said he’s very pleased to be working alongside Dick for the next few years.
“I’m excited that we get to be part of a business like this. Dick is also excited because he knows the store is going to carry on. We have a great staff and a great customer base, so it’s up to us to make sure we continue that.”
Of course, the extensive product line also keeps generations of customers returning. It’s a comfortable environment to shop in – immaculate and polished but still warm and welcoming.
“I think they fi nd there really is something for everyone.” There are plenty of conventional classic pieces, but customers can
also see their own personal designs in jewelry craftsmanship come vividly to life. “It’s not just out-of-the-box manufactured goods we carry. We put a lot of thought into designing unique pieces as well.”
Everyday is a learning experience, he added. Besides the classic looks, some trends come and go and that means keeping up on all the latest in terms of consumer taste.
Every staff member is also a graduate jeweler from the Canadian Jewellers Association. “We make sure staff have to tools to fi nd out what the customer is looking for. We really put an effort into listening to our customers and making sure the end result is ‘wow’. That’s our goal – to make sure everyone leaves here and has had a pleasant experience.”
&Mitchell Jewell marks new chapter in
successful history
BY MARK WEBER Red Deer Express
Sean Robinson pictured here with
General Manager Sherry Heffernan
Wednesday, May 16, 2012 The 5 W’s of Business 19
An organization which helps low in-come women return to the work-force in Central Alberta is consis-tently growing and continues to
give them the confi dence they need when they are hired for a new job.
Dress for Success Central Alberta is an affi liate of an international organization. It was established in New York in 1997. There are now 110 different affi liates in 12 different countries around the world.
Arlana Tanner, founder of the Central Al-berta chapter, started investigating the process to bring Dress for Success to Red Deer in 1997. Along with Dagmar Hargreaves, the organiza-tion was brought to the City in 2008, became a registered society in 2010 and is currently working on attaining its charitable status.
Dress for Success is a not-for-profi t orga-nization that offers services for women who require clothing to return to work. Their mission statement says its purpose is to pro-mote the economic independence of disad-vantaged women by providing professional attire, a network of support and the career development tools to help women thrive in work and in life.
“We work with disadvantaged or low in-come women by providing professional at-tire,” said Hargreaves. “Seventy per cent of low income families are single parent fami-lies headed by women. A single mom will al-ways look after her children fi rst.”
Women are referred to Dress for Success
Central Alberta by a number of employment programs or organizations that work for the betterment of women.
“We allow the women to pick out an out-fi t for a job interview and once they have secured a job they can come back and are entitled to receive professional attire for fi ve days worth of work. Of course we normally mix and match, so really fi ve days works into a lot more,” said Hargreaves.
The organization also receives sponsorship
from companies such as Lia Sophia, Avon, Stella and Dot and Bobby Brown which pro-vides them with products to give to women in addition to their clothing.
Since the beginning of January, Dress for Success has done 35 suitings, which is more than all of last year put together, said Lane Chesko, volunteer and board member with the organization.
In addition, Dress for Success is 100% vol-unteer-run and has a board which is made up
of eight women.
“We do have ex-p e n s e s . We have rent to pay and we have insurance to pay and we also maintain a cell phone,” said Hargreaves. “We have to raise all of our own money. We receive no funding from anyone at this point.”
Twice a year, Dress for Success has a cloth-ing sale to help raise funds.
“Our clothing sale consists of items we can’t use in our boutique that have been donated to us,” said Chesko. “We always en-courage people to donate. We’re able to keep appropriate work attire, but we often receive other things like blue jeans. We can sell those and raise funds.”
The organization’s largest fundraiser of the year is just around the corner. On May 27th, Dress for Success will be holding a fund-raising luncheon at Cities Gastro Pub. There will be great food from a menu specially cre-ated for the event, a silent auction, door priz-es as well as raffl es.
Red Deer singer/songwriter Randi Boul-ton will also perform. Tickets are $45 each and the event runs from 1 – 3p.m.
Last year $3,600 was raised at the event.For more information about Dress for Suc-
cess or for tickets to the fundraising event call Lane at 403-597-8769 or Michelle at 403-358-1157.
For Tickets: Michelle 403.358.1157 [email protected] Dagmar 403.302.7777 [email protected]
Organization helps Central Alberta women ‘dress for success’
BY ERIN FAWCETT Red Deer Express
Dress for Success Central Alberta Fundraising LunchWith Randi Boulton Gourmet Lunch
Silent AuctionDoor Prizes
Diamond NecklaceSunday May 27, 2011
Cities Gastro-Pub 1:00 – 3:00 pm Tickets $45.00
20 The 5 W’s of Business Wednesday, May 16, 2012
60th Annual or
*Taking New Swimmers for Fall 2012!TTaakkingg NNeeww SSSwimmers ffoorrr FFFaaallll 222001122!!www.reddeercatalina.ca 403-347-SWIM (7946)WIM (7946)
350 Swimmers
17 Swim Clubs across Alberta***TTakkkiiing NNNew SSSwimmers fffor FFFall 22001
Outdoor Swim Meet @ Recreation Centre In the 50 meter
June 8, 9, 10th
Starts Friday, June 8th @ NoonEnds Sunday, June 10th @ 6pm
Recreation CentreeRecreation Centre
Join Us . . .Join Us . . .
By Lianne Kruger
Red Deer Catalina Swim Club will host the Sixtieth (60th) Annual Freeze or Fry Swim Meet on June 8th through the 10th. Seventeen swim clubs will participate bringing 350 swimmers from all over Alberta.
The name of the meet “Freeze or Fry” represents how the swim-mers and spectators might feel during the meet. Some years it is very cold and we “Freeze”, some years it is very hot so we “Fry” and other years we do both.
Early HistoryIn 1950 and 51 there was a group
of swimmers who attended swim meets in the area. In 1952 the team became offi cial under the name of Catalina, which seems to be named after a fl ying fi sh not after the is-land. The coaches for the next ten years were life guards. Offi cers were elected. There were about 40 swimmers. The registration fee was $1.00 plus an additional 15¢ each time for admission into the pool. They swam in an outdoor 100 x 50 foot pool. A rope was used to mark the end of a race.
In 1962 the Recreation building was fi nished with a 50m outdoor pool and a 25m indoor pool. The swim team could now swim year round. Don Moore was the fi rst of-fi cial head coach. The annual fee was $5.00 with no pool rental costs.
Don volunteered as head coach for ten years. A bus took the team to meets from Saskatoon to Kelowna, and from Edmonton to Medicine Hat. They were billeted when they arrived and billeted swimmers from other teams when they came to Red Deer.
Catalina has had many provin-cial record holders and a few Na-tional record holders. Bev Stirling, who swam in the 1960s and early 70s was the fi rst. At one time she held the provincial records for all events in her age group and a National time in the 100 Breast. She is still talked about today. Currently our swimmer Rebecca Smith has tied a National record and holds 6 Provin-cial Records. Catalina Swimmers hold another 5 Provincials Records, including Brent Harvey (1984, two of the longest standing provincials records), Joel Greenshields (2001), and Julie Kells (2002).
In 1983 Catalina became a non-profi t organization. We have had many wonderful sponsors throughout the years. The follow-ing is a list of current sponsors.
Freeze or Fry Sponsors•Red Deer Express•Vellner Leisure Products•Kindopp’s Printing•CanWest Propane•Atco Gas •Digitex•Red Deer Lodge•Trail Appliances
•ATB Financial - North Gaetz Crossing
•Red Deer Advocate•Team Aquatic Supplies
Lane Sponsors•Red Deer Bolt•The Coverall Shop
Catalina Gold Supporters•Jedco Energy Services•Tracey McBeth Kachor with Epicure Selections•Baker Wellness Centre•Mitchell Jewell•Ant Construction•TBS•Ingrid Anderson with An-derson and Slipp Char-tered Accountants•Z99 FM•KG Country 95.5•Chuck and Donna Easy•Ray McBeth
Fundraising is a big part of Catalina just as it is with all sports teams. One of the mandatory fund raisers is a swim a thon. All swim-mers have two hours to swim 200 lengths. They take pledges for each length they complete. The left photo is from a swim-a-thon in the 1980s.
Rod Barrett was the head coach from 1992 – 1996 with an average of about sixty-fi ve swimmers. During his time as coach Catalina rose from 113th to 30th in the Na-tion. Rod won the Alberta Coaches Council “Outstanding Contribu-tion to Coaching Award” in 1994.
For the fi rst time we had a top relay team in t h e province. Mark Welty was named to the National Youth team in the 100m back. He attended the Olym-pic Trials in 1996.
2009-presentMandi Smith has been the head
coach since 2009. She won the 2011 Swim Alberta Coach of the Year and the 2011 Alberta Coaches Ren-egade Award (top coach voted by the coaches), and was the Alberta Coach at the 2011 Western Canada Summer Games and 2010 British Age Group Championships.
Smith and our swimmers are continuing the winning perfor-mances of those before them. Sean Penhale attended the 2010 common-wealth games. In 2011 Emma Mac-Dermaid won Gold in the 200 and 400 Free at the North American Challenge Cup. This spring Alana Skocdopole and Marshal Parker at-tended the 2012 Olympic Trials.
Swim Alberta recognizes top performances each year under the Provincial Youth recognition pro-gram. In March this year, Kristen Trepanier and Alana Skocdopole earned the recognition of Alberta Top 1 performances. Top 10 recog-nition was awarded to Emma Mac-Dermaid, Madalyn Smith, Rebecca Smith, and Marshal Parker. Eight Catalina swimmers earned Al-berta Top 25: Haley Jaques, Lainie Wareham, Matthew Gauthier, Pe-ter Parker, Josh Young, Amy An-drew, Brianna Bailey, and Rebecca Miller. One swimmer recognized for the Alberta Top 5 (10 and un-der), is Dylan MacDermaid.
In 1965 Red Deer hosted the Na-tional Swimming and Diving championships at the Recre-ation Centre. [center photo] Nobody from our team qualifi ed to compete. Red Deer Catalina Swim
Club is involved with the Central Alberta Aquatic Centre, an organi-zation dedicated to bringing a new Multi-Use Aquatic Centre to Red Deer. An important component of the new facility is a new 50 meter pool which would provide better training and aquatic program-ming facilities for all aquatic users in Red Deer and allow Red Deer to host Provincial and National level competitions once again.” With a new indoor 50m pool we could again hold the National Swim-ming competition and this time we would have swimmers who qualify to compete.
Join the teamJenny Wear came to Catalina on
a “bring a Friend” day. She says “I liked it so much, I decided to stay in it.” During her sixth year she was one of two named for the Na-tional Youth Team. Kelly Albre-cht was encouraged by his friends to join. He got hooked. Ten years later he was the fourteenth fastest 200 Back swimmer in the country. If you would like to join the swim team, there is a Rookie Camp the fi rst week of September after La-bor Day. Please check out our web-site for information, dates of the camp and how to register. www.reddeercatalina.ca
This article includes snippets of our history. The extended history will be available in a booklet at the swim meet in June. If you swam with Catalina at any time we would love to hear your story. Please email us at [email protected]
CATALINA’S FREEZE OR FRY SWIM MEET IS 60 YEARS OLD
Wednesday, May 16, 2012 The 5 W’s of Business 21
RED DEER EXPRESS COMMITTED TOSERVING AS COMMUNITY NEWSPAPERT
he Red Deer Ex-
press continues
to be commit-
ted to Central Alberta
by serving as the com-
munity newspaper
and being the ‘go-to’
product for local news,
features and advertise-
ments.
Established in 1946,
the award-
w i n n i n g
Red Deer
Express is
a weekly
community
n ews p ap e r
serving the
City and all
of Central
Alberta.
Our con-
stant aim
is to be accurate and
unbiased in our cov-
erage. Our audience
continues to grow with
the City and we are
looking to make our
paper as accessible
as possible. One way
we do this is by print-
ing 29,000 copies every
Wednesday which are
available to all resi-
dents in Red Deer and
throughout Central
Alberta.
Our publication is
also available online at
www.reddeerexpress.
com to read in full
page format. To view,
click on our e-edition
button at the top right
of the home page.
Also available online,
our special features,
which you can access
clicking the button di-
rectly below the e-edi-
tion, marked special
features. Such as our
Many Menus, which is
a handy booklet that
offers a variety of take
out menu options ac-
cessible for last min-
ute dining ideas.
We reach our neigh-
bouring communities
and visitors to the City
through racks and box-
es in various high traf-
fi c commercial and rec-
reational locations. We
also offer Canada-wide
subscriptions at excep-
tionally low rates.
The Red Deer Ex-
press acts as the com-
munity’s trusted
source of local news
and information with
exceptional coverage
of a wide range of in-
terests from politics,
sports and community
events to health, arts,
business and leisure.
Each section refl ects
the interests of the
community -- we pro-
vide editorial and pho-
tographic coverage of
what our readers look
for the most.
Not only does the
Red Deer Express in-
form our readers but
the newspaper also
values community in-
put by listening to and
publishing opinions
through Letters to the
Editor. We also create
reader involvement
through a variety of
contests held through-
out the year.
The Express ex-
pands its reach into
the community further
through the sponsor-
ship of local charities
and non-profi t organi-
zations. We also pro-
vide publicity for nu-
merous special events.
Advertising in the
Express on a regular
basis creates top-of-
mind awareness for
local businesses and
services. Our special
features throughout
the year focus on spe-
cific target markets.
These include Red Deer
Family/Healthy Red
Deer, Many Menus, as
well as this feature,
The 5Ws of Business,
among others. There
is truly no better medi-
um in which to entrust
your advertising needs
than through the Ex-
press.
The identity of the
Red Deer Express is
not limited to the face
of the paper but ex-
tends deeper to the
devoted, hardworking
staff within. We have
a well-informed news
team passionate about
ensuring readers have
a thorough knowl-
edge of local news and
events.
Our experienced
sales team works hard
to provide professional
marketing expertise
to ensure the success
of your business and
to promote various
events. For further in-
formation regarding ef-
fective marketing strat-
egies for your business
or service,
please contact
the sales team.
Our enthu-
siastic pro-
duction team
creates eye-
catching ads
to build on the
visual aspects
of the paper.
These depart-
ments work to-
gether in creating this
award-winning commu-
nity publication. This
is all overseen by Pub-
lisher Tracey Scheveers
through her strong lead-
ership skills as well as
her passion for the in-
dustry.
For more informa-
tion, call 403-346-3356,
visit www.reddeerex-
press.com or drop by
our office.
#121, 5301 - 43 ST. RED DEER, AB • T4N 1C8PHONE: 403.346.3356 • FAX: 403.347.6620
WWW.REDDEEREXPRESS.COM
22 The 5 W’s of Business Wednesday, May 16, 2012
Readers’ Choice Awards 2012
This special feature, The 5 W’s Of BusinessThe 5 W’s Of Business, includes many Red Deer businesses that have succeeded because customer service and exceptional products are
their top priorities.
June 20 we will publish our Best of Red DeerBest of Red Deer feature. Best of Red Deer welcomes you to vote for the
businesses that you believe have the best customer service, friendliest staff or all around best business.
Don’t miss the chance to vote and support the businesses that you believe to be the best.
Vote on line at www.reddeerexpress.comor look for a voting ballot in the Red Deer Express
Voting closes May 20, 2012
Wednesday, May 16, 2012 The 5 W’s of Business 23
located directly south of Galaxy Theatre located directly south of Galaxy Theatre 403.348.5309403.348.5309
www.the-hideout.comwww.the-hideout.com
BY KIRSTEN PALARDYRed Deer Express
Red Deerians looking for some
live entertainment, good food,
and a crowd of mixed ages and
demographics continue to make their
way to the Hideout for all of these
things.
Having been open now since Novem-
ber of 2010, The Hideout has seen steady
success and a growing group of regulars.
Allan Pasutto, owner and operator at
The Hideout, said the atmosphere con-
tinues to be the relaxed and welcoming
one that he had hoped for when they
opened their doors.
“It has a nice vibe mostly because of
the people who come here. It is a very
nice mix of age groups,” said Pasutto.
The building boasts 25 televisions on
top of the live entertainment stage that
hosts a variety of local and international
music groups.
In the last year Pasutto said there
have been three menu changes that have
brought in new items to The Hideout’s
crowds.
“Because of Chef Mo, I was con-
fi dent the food was going to
be good. I simply couldn’t
be happier with my great
staff and excellent chef.
I’m fortunate and lucky
that this has taken off.”
The Hideout’s chef, Ma-
hamoud Saiyad, was at the
Capri centre for 20 years and also worked
in Jerusalem and the United States during
his career.
“It’s his experience that makes the
world of difference between us and just
about everybody else.”
Current menu items include the ever-
popular waffl e fries, jalapeno soup, a
smoked sausage ravioli, the “two fi ster”
burger and an array of grill items includ-
ing charbroiled fi let mignon or a salmon
fi llet.
What Pasutto said makes The Hideout
different is that it doesn’t fi t into any one
category like many other pubs, bars, res-
taurants or lounges.
“Is it a restaurant, sports bar or live
music venue? You could really answer
yes or no to all of those questions.
People are always saying that they just
don’t know what it is they like about The
Hideout.”
2 0 1 1
also saw The Hideout
winning silver for the Best of Red Deer
category of best place for live music as
well as the Golden Fork gold award for
best new restaurant.
The Hideout has seen success in its lo-
cation in Gasoline Alley and Pasutto said
it is a great place for everybody.
Every day offers something new at The
Hideout including daily menu specials or
special events.
The warm weather is also offering Red
Deerian’s a chance now to enjoy The
Hideout’s patio and Pasutto said it has
been busy since it opened.
“When we were fi fty percent positive
it wouldn’t snow we opened it and people
have
been out
there since.”
And while Pasutto acknowledg-
es that The Hideout does see the typical
meal rushes he said it is the lunch crowd
that really drives the business.
Pasutto said he is passionate about
the music aspect of The Hideout and he
is very happy that the venue has provid-
ed a place for many acts to play in Red
Deer.
“We’ve had some great acts and it’s
wonderful that we can give these inde-
pendent artists a place to play.”
He said The Hideout plans to con-
tinue updating their menu as the times
and crowds change and he feels confi -
dent that the music acts will continue to
roll in and entertain anyone who steps
through the doors.
The Hideout is located at 411 B 37400
Highway 2 Red Deer County. For more
information visit www.the-hideout.com
or call 403-348-5309.
Break away from the day at the HideoutBreak away from the day at the Hideout
24 The 5 W’s of Business Wednesday, May 16, 2012
located directly south of Galaxy Theatre • 403.348.5309 • www.the-hideout.com
No takeout 12-1pm: Monday - Friday. Take out charges apply.
GOLF TOURNAMENT | CURB PARTY | UPCOMING SHOWSWatch for it... Stay tuned for our
STARTERSSTARTERSMO’S SOUP OF THE DAY $6
JALAPEÑO CHEDDAR SOUP $7
COCONUT SHRIMP $11SERVED WITH SWEET CHILI SAUCE
GOLDEN FRIED CALAMARI $10SERVED WITH TZATZIKI
GARLIC SHRIMP SKILLET $12SERVED WITH GARLIC DIPPING BREAD
CURRY MUSSEL BOWL $10STEAMED MUSSELS IN A MILD CURRY SAUCE WITH
SAUTÉED GARLIC AND LEMONGRASS
WAFFLE FRIES $14TOPPED WITH TACO BEEF, CHEESE, TOMATOES,
GREEN ONIONS AND JALAPENOS
MOZZARELLA STICKS $11SERVED WITH MARINARA SAUCE.
DRY RIBS $10TOSSED IN HONEY GARLIC SAUCE
SHRIMP DUMPLINGS $12PAN FRIED SERVED WITH SWEET CHILI SAUCE,
SCALLIONS AND CILANTRO
POTATO SKINS $10STUFFED WITH CHEESE, BACON, GREEN ONION
CHICKEN WINGS $12CHOICE OF HOT, HONEY GARLIC, SALT & PEPPER,SESAME THAI OR SWEET CHILI, SERVED WITH
RANCH SAUCE
CLASSIC NACHOS $14CHEESE BLEND, GREEN ONIONS, JALAPENOS,
TOMATO, SERVED WITH SALSA, SOUR CREAM AND GUACAMOLE
ADD BEEF OR CHICKEN FOR $5
SWEET POTATO FRIES $7SERVED WITH DILL DIP
CHICKEN TENDERS $12SERVED WITH FRIES AND PLUM OR HONEY
MUSTARD SAUCE
MEDITERRANEAN TRIO $13HUMMUS, BRUSCHETTA, TZATZIKI
APPETIZER MOUNTAIN $46CHICKEN WINGS, DRY RIBS, CALAMARI, CHICKEN
TENDERS, SWEET POTATO FRIES, POTATO SKINS, SERVED WITH DIPPING SAUCES
ORIGINAL GREENS ORIGINAL GREENS ASIAGO CAESAR SALAD $10
BACON BITS AND CROUTONS ADD CHICKEN FOR $4.50 OR SHRIMP FOR $5.50
BLACKENED SHRIMP SALAD $16 SPRING MIX, CANDIED PECANS, JULIENNE APPLE,
GRAPE TOMATO, RED ONION AND RASPBERRY VINAIGRETTE
MEXICALI SALAD $16MIXED GREENS, BLEND OF CHEESES, TOMATOES,
GREEN ONIONS, BLACK OLIVES, PEPPERCORN RANCH DRESSING, AND FRIED TORTILLA STRIPS SERVED WITH GUACAMOLE, SALSA AND SOUR CREAM. CHOICE OF CHICKEN OR TACO BEEF.
CALIFORNIA MIXED FIELD GREENS $12FETA CHEESE, ORGANIC GREENS, JULIENNEAPPLES, CANDIED PECANS, GRAPE TOMATO,
JULIENNE CARROTS AND BALSAMIC VINAIGRETTE
PAPA MO’S PIZZA PAPA MO’S PIZZA TRY PAPA MO’S 8” DEEP DISH PIZZA
(AFTER 2PM)
PEPPERONI & MUSHROOM $12
HAWAIIAN HAM & PINEAPPLE $12
ASIAGO CHICKEN CAESAR $13
CHEESE PIZZA $10
MEAT LOVER $14
MEXICAN PIZZA $12
SANDWICHES & SANDWICHES & BURGERSBURGERS
THAI CHICKEN WRAP $14WITH GINGER SLAW, JULIENNE VEGGIES, RICE AND
CHICKEN BREAST
CHICKEN CLUB $14WITH PEPPER BACON, BUTTER LETTUCE, TOMATO, HAVARTI CHEESE, ALFALFA SPROUTS AND MAYO
ON TOASTED MULTI GRAIN BREAD
AMSTERDAM REUBEN $14CORNED BEEF, SAUERKRAUT, AND SWISS CHEESE
SERVED ON A PRETZEL BUN WITH THOUSAND ISLAND DRESSING
SLOW ROASTED PRIME RIB BEEF DIP $15ON A FRENCH BAGUETTE WITH MOZZARELLA
CHEESE AND DIPPING AU JUS
GRILLED MAC & CHEESE PULLED PORK $13WITH CARAMELIZED ONIONS
ULTIMATE GRILLED CHEESE $11TRIPLE DECKER WITH MOZZARELLA, HAVARTI,
SWISS, CHEDDAR AND MONTEREY JACK
SIRLOIN STEAK SANDWICH $127 OZ AAA ALBERTA SIRLOIN STEAK, SERVED WITH FRIES, COLESLAW AND GARLIC TOAST ADD ONIONS
OR MUSHROOMS FOR $1.50 EACH.
THE TWO FISTER $14ONE PATTY WITH MONTEREY JACK, CHEDDAR
CHEESE, BACON, BUTTER LETTUCE, TOMATO, PICKLE AND ONION TOPPED WITH TRADITIONAL TOPPINGS
HIDEOUT BURGER $11 WITH TRADITIONAL TOPPINGS
AL DELUXE BURGER $15FOR SERIOUS BURGER LOVERS. PEPPER BACON,
CHEDDAR AND HAVARTI CHEESE, SAUTÉED ONIONS, MUSHROOMS AND BBQ SAUCE.
ALL SANDWICHES AND BURGERS ARE SERVED WITH YOUR CHOICE OF FRIES,
TOSSED OR CAESAR SALAD. UPGRADE TO ONION RINGS OR POUTINE FOR $2
FROM THE GRILL FROM THE GRILL ENHANCE YOUR STEAK:PEPPERCORN SAUCE $2.50
PORTABELLO MUSHROOM $2.50BUTTON MUSHROOM $1.50SAUTEED ONIONS $1.50GARLIC SHRIMP $6.50KING CRAB LEGS $10
10 OZ NEW YORK CUT STEAK $24
CHARBROILED FILET MIGNON $317 OZ GARLIC RUBBED FILET
10 OZ RIB EYE STEAK $28
BBQ BABY BACK RIBS $25FULL RACK
SALMON FILLET $19GRILLED WITH SATAY SAUCE
PORTABELLO CHICKEN BREAST $19WITH GRAINY MUSTARD AND WHITE
WINE CREAM SAUCE
“FROM THE GRILL” ENTREES SERVED WITH MASHED, BAKED POTATO OR RICE, AND
SEASONAL VEGETABLES.
SPECIALTIES SPECIALTIES FISH & CHIPS $14
BEER BATTERED SKEWERED HADDOCK SERVED WITH FRIES, COLESLAW AND TARTAR SAUCE
CHICKEN TEXANA $18JULIENNE CHICKEN, PEPPERS, RED ONIONS IN A
FLOUR TORTILLA, TOPPED WITH MARINARA SAUCE, AND BLENDED CHEDDAR SERVED WITH RICE,
REFRIED BEANS AND CORN RELISHADD SALSA OR SOUR CREAM FOR $1.50 EACH
BUTTER CHICKEN $18RED AND GREEN PEPPERS, GARBANZO BEANS,
CILANTRO SERVED WITH RICE AND NAAN BREAD
WICKED PAD THAI STIRFRY $18CHICKEN AND SHRIMP, ORIENTAL VEGETABLES,
SERVED ON PAD THAI NOODLES WITH THAI SWEET CHILI SAUCE
ASIAN LETTUCE WRAP $11FRIED, STEAMED NOODLES, HOISIN SAUCE,
MUSHROOMS, PEPPERS & CILANTROADD CHICKEN FOR $4.50 OR SHRIMP FOR $5.50
ORIENTAL PEPPER & MUSHROOM BEEF $16BELL PEPPERS, MUSHROOMS, AND BEEF TOSSED
IN HOISIN SAUCE, SERVED ON A BED OF RICE
PASTA PASTA SMOKED SAUSAGE RAVIOLI $14
JUMBO RAVIOLI STUFFED WITH SMOKED SAUSAGE IN GRAINY MUSTARD ROSE SAUCE
FETTUCINI ALFREDO $15TOSSED IN A WHITE WINE GARLIC CREAM SAUCE,
WITH CHICKEN AND MUSHROOMS
CREOLE PENNE $17WITH CHICKEN, SHRIMP, GARLIC, RED ONIONS,
MUSHROOMS AND FINISHED WITH A SPICY TOMATO SAUCE
LASAGNA BOLOGNESE $14LAYERED HOMEMADE MEAT SAUCE TOPPED WITH
MOZZARELLA CHEESE
BAKED CHICKEN & BROCCOLI PENNE $15SUNDRIED TOMATOES, RED ONIONS AND
MUSHROOMS TOSSED IN A RICH CREAM SAUCE AND BAKED WITH MOZZARELLA CHEESE
ALL PASTA SERVED WITH GARLIC BREAD.