Spam - It’s YOUR Mailbox Costs Top 6 lies of spammers Spam law 101 What your ISP can do to reduce...
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Spam - It’s YOUR Mailbox • Costs • Top 6 lies of spammers • Spam law 101 • What your ISP can do to reduce spam • What you can do to fight or limit spam – Things not to do – Things to do
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Transcript of Spam - It’s YOUR Mailbox Costs Top 6 lies of spammers Spam law 101 What your ISP can do to reduce...
Spam - It’s YOUR Mailbox
• Costs
• Top 6 lies of spammers
• Spam law 101
• What your ISP can do to reduce spam
• What you can do to fight or limit spam– Things not to do– Things to do
Cost of Spam
• 94.0% reported that spam irritates their subscribers
• 79.5% reported that UCE slows system performance
• 75.9% stated that it increases operating costs
• 33.7% said it creates system outages
• 58.5% reported daily or more frequent impact
• 28% said weekly
• Source CIX (Commercial Internet eXchange Association)
• AOL FTC testimony - 1/3 of their capacity
• Netcom - $1M per year in abuse costs
• Brightlight estimate - $255M per year– just hits delete, with 5 sec processing time– everyone gets 200 average per year– 25M sent per day
Cost of Spam
• First Amendment means you can’t complain about spam
• You can trust spammers. They’re just honest business people trying to make a buck
• First Amendment restricts your right to complain? See Rowan v. USPS
• Spam violates most contracts with ISPs. If they lied to their ISP, can you believe what they tell you?
Top Lies of SpammersLie Truth
• There is no cost if you just hit delete
• By spamming I save trees
• Costs are incurred as soon as the mail hits your ISP’s server
• Ever get spam from someone who previously sent you something on paper? Sierra Club uses MAPS to block spam
Top Lies of SpammersLie Truth
Top Lies of SpammersLie Truth
• S1618 defines spam, and this isn’t spam
• To be removed, send an email to [email protected]
• S1618 never passed, and didn’t define spam.
• Remove addresses, if valid at all, are frequent sources of validated email addresses
Spam Law 101 - IANAL
• Colorado - CRS 6-2.5-101– ADV– no forgeries– remove
• Federal -HR3113– now in US Senate– passed House with one dissenting vote– may not pass before Oct 6 adjournment
• Contract law– contracts can bar spam, and are enforceable– upstreams can require downstream anti-spam
contracts– should also ban spam support services
• Trespass to Chattel– See Flowers v. Nowak, Cyberpromo v. AOL– no first amendment right – No anti-trust
Spam Law 101 - IANAL
ISP Anti-Spam Tools
• A strong AUP or TOS, with clean up fees and cancellation for spamming or spam support services is first line of defense.
• RBL• DUL• RSS• above.net• a word about ORBS
Things NOT to do
• Never respond to remove instructions unless you really subscribed to their list
• Don’t fight abuse with abuse
• Don’t assume the address the spam seemed to come from is really where it came from
• Never buy from spammers
Things you can do
• Complain effectively
• Use an ISP that uses MAPS
• Protect your email address– use [email protected] when giving an address– munge or use a throw away addr on usenet– always uncheck the consent to spam boxes on
forms
Complain Effectively
• Spamcop - automate the complaints
• Sam Spade - Windows based tool
• Combat - web based research tool
• RBL nominations - they can’t spam you if they can’t reach you
