SP18 SolMan Setup Guide V2

331
SAP Solution Manager 7.0 EhP1 END-TO-END ROOT CAUSE ANALYSIS SYSTEM LANDSCAPE SETUP GUIDE Version 2.13, September 2010

Transcript of SP18 SolMan Setup Guide V2

Page 1: SP18 SolMan Setup Guide V2

SAP Solution Manager 7.0 EhP1

END-TO-END ROOT CAUSE ANALYSIS

SYSTEM LANDSCAPE SETUP GUIDE

Version 2.13, September 2010

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System Landscape Setup Guide

TYPOGRAPHIC CONVENTIONS ICONS

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Example

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Recommendation

Syntax

Type Style Represents

Example Text

Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options.

Cross-references to other documentation.

Example text

Emphasized words or phrases in body text, graphic titles, and table titles.

EXAMPLE TEXT

Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE.

Example

text Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools.

Example

text Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation.

<Example

text> Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system.

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Keys on the keyboard, for example, F2 or ENTER.

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CONTENTS

1 How to use this document .................................................................................................................. 9

2 General setup instructions ................................................................................................................. 9

2.1 Prerequisites ................................................................................................................................ 9

2.2 Managed system configuration ................................................................................................ 10

3 Migration from manual maintenance to SLD ................................................................................... 12

4 Product specific setup ...................................................................................................................... 14

4.1 SAP Solution Manager............................................................................................................... 14

4.2 Enterprise Portal ........................................................................................................................ 15

4.3 CRM ............................................................................................................................................ 15

4.4 SAP ERP 6.0 / EhPx for SAP ERP 6.0 ....................................................................................... 17 4.4.1 Solution Manager version EhP1 SP5 („SP21“) ...................................................................... 17 4.4.2 Solution Manager version < EhP1 SP5 („SP21“) ...................................................................... 17

4.5 SAP Netweaver – TREX ............................................................................................................. 18

4.6 SRM ............................................................................................................................................ 18

4.7 LiveCache ................................................................................................................................... 19 4.7.1 SLD Configuration .................................................................................................................... 20 4.7.2 SMSY Configuration................................................................................................................. 22 4.7.3 Diagnostics Configuration ........................................................................................................ 22

4.8 XI / PI ........................................................................................................................................... 25

4.9 BI ................................................................................................................................................. 26

4.10 SAP BW Accelerator (BIA / BWA) ............................................................................................. 26 4.10.1 Sending Data to System Landscape Directory ..................................................................... 26 4.10.2 SMSY Configuration of the “Technical System SAP BW Accelerator” .................................. 27 4.10.3 Diagnostics Configuration .................................................................................................... 28

4.11 SAP NetWeaver J2EE ................................................................................................................ 30

4.12 Adobe Document Services ........................................................................................................ 30

4.13 SAP NetWeaver CE 7.1 .............................................................................................................. 30

4.14 DUET 1.5 on SAP NW 7.0 ........................................................................................................... 31 4.14.1 Manual creation of MS .NET technical system for DUET 1.5 on SAP NW 7.0 ...................... 31 4.14.2 Duet Managed System Configuration ................................................................................... 33

4.15 Web Dispatcher 7.10 .................................................................................................................. 35 4.15.1 Manual creation of technical system for SAP Web Dispatcher 7.10...................................... 35 4.15.2 Diagnostics Configuration .................................................................................................... 37

4.16 SAP MDM 5.5 SP06 and SAP Netweaver MDM 7.1 ................................................................... 39 4.16.1 Manual creation of technical system for MDM ...................................................................... 39 4.16.2 Diagnostics Configuration .................................................................................................... 41 4.16.3 Configuration on managed system ....................................................................................... 43

4.17 SAP GRC Access Control 5.3.................................................................................................... 43 4.17.1 SLD Data Supplier Configuration ......................................................................................... 43 4.17.2 Solution Landscape Definition .............................................................................................. 44

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4.17.3 Managed System Setup Wizard ........................................................................................... 47

4.18 SAP PPM by IDS Scheer 4.1 ...................................................................................................... 48 4.18.1 Manual Creation of Technical System for SAP PPM by IDS Scheer 4.1 ............................... 49 4.18.2 Managed System Setup Wizard ........................................................................................... 51

4.19 SAP PMM by Vendavo 6.7, 7.0, 7.1, 7.5 ..................................................................................... 53 4.19.1 SLD Data Supplier Configuration ......................................................................................... 53 4.19.2 Solution Landscape Definition .............................................................................................. 53 4.19.3 Managed System Setup Wizard ........................................................................................... 57

4.20 SAP Strategy Management 7.0/7.5 ............................................................................................ 59 4.20.1 SLD Data Supplier Configuration ......................................................................................... 59 4.20.2 Solution Landscape Definition .............................................................................................. 60 4.20.3 Managed System Setup Wizard ........................................................................................... 63

4.21 SAP BusinessObjects PCM 11.3 ............................................................................................... 64 4.21.1 Manual Creation of Technical System for SAP BusinessObjects PCM 11.3 ......................... 64 4.21.2 Managed System Setup Wizard ........................................................................................... 67

4.22 SAP BOBJ Extended Analytics 7.0 ........................................................................................... 69 4.22.1 Manual creation of technical system for SAP BOBJ Extended Analytics .............................. 69 4.22.2 Diagnostics Configuration .................................................................................................... 71

4.23 SAP BusinessObjects InterCompany 5.1 ................................................................................. 73 4.23.1 Manual creation of technical system for SAP BusinessObjects InterCompany 5.1 ............... 73 4.23.2 Diagnostics Configuration .................................................................................................... 74

4.24 SAP BusinessObjects Planning Extended 5.3 ......................................................................... 76 4.24.1 Manual creation of technical system for SAP BusinessObjects Planning Extended 5.3 ........ 77 4.24.2 Diagnostics Configuration .................................................................................................... 79

4.25 SAP BOBJ Financial Consolidation (BOFC) 7.0/7.5 or Finance 10.5 (XiR2) ........................... 80 4.25.1 Configuration on managed system ....................................................................................... 80 4.25.2 Manual creation of technical system for SAP BOFC ............................................................. 80 4.25.3 Diagnostics Configuration .................................................................................................... 84

4.26 SAP ePOS 3.1 ............................................................................................................................. 86 4.26.1 Manual creation of technical system for ePOS ..................................................................... 86 4.26.2 Diagnostics Configuration .................................................................................................... 89

4.27 SAP Manufacturing Execution (ME) 5.1 ................................................................................... 90 4.27.1 Sending Data to System Landscape Directory ..................................................................... 90 4.27.2 Configuring Technical System for SAP ME 5.1..................................................................... 92 4.27.3 Diagnostics Configuration .................................................................................................... 93

4.28 SAP Talent OrgChart 1.1, 2.0..................................................................................................... 94 4.28.1 Manual creation of technical system for SAP Talent OrgChart 1.1, 2.0 ................................ 95 4.28.2 Diagnostics Configuration .................................................................................................... 97 4.28.3 Configuration on managed system ....................................................................................... 98

4.29 SAP Talent Viewing 1.1, 2.0 ....................................................................................................... 98 4.29.1 Manual creation of technical system for SAP Talent Viewing 1.1, 2.0 ................................... 99 4.29.2 Diagnostics Configuration .................................................................................................. 101 4.29.3 Configuration on managed system ..................................................................................... 102

4.30 SAP Talent Planning 1.1, 2.0 ................................................................................................... 102 4.30.1 Manual creation of technical system for SAP Talent Planning 1.1, 2.0 ............................... 103 4.30.2 Diagnostics Configuration .................................................................................................. 105 4.30.3 Configuration on managed system ..................................................................................... 107

4.31 SAP Commodity SL 5.6/7.2 ..................................................................................................... 107 4.31.1 Manual creation of technical system for SAP Commodity SL 5.6/7.2.................................. 107 4.31.2 Diagnostics Configuration .................................................................................................. 110

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4.32 SAP eLearning Adobe Connect 6.02 ...................................................................................... 112 4.32.1 Manual creation of technical system for SAP elearning Adobe Connect ............................. 112 4.32.2 Diagnostics Configuration .................................................................................................. 114

4.33 SAP RA 2.0, 2.7 ........................................................................................................................ 115 4.33.1 Manual creation of technical system for SAP RA................................................................ 116 4.33.2 Diagnostics Configuration .................................................................................................. 118

4.34 SAP ALM by SAP and Sungard 6.0, 6.1, 7.0 ........................................................................... 119 4.34.1 Manual creation of technical system for SAP ALM by Sungard .......................................... 119 4.34.2 Diagnostics Configuration .................................................................................................. 122 4.34.3 CA Wily Introscope Configuration ....................................................................................... 123

4.35 Questra IDM 5.2S ..................................................................................................................... 123 4.35.1 Sending Data to System Landscape Directory ................................................................... 123 4.35.2 Configuring Technical System for Questra IDM 5.2S.......................................................... 124 4.35.3 Diagnostics Configuration .................................................................................................. 126

4.36 SAP Reach Compliance 1.1 ..................................................................................................... 127 4.36.1 Check solution landscape .................................................................................................. 128 4.36.2 ABAP technical system setup............................................................................................. 130 4.36.3 Java technical system setup............................................................................................... 131

4.37 SAP Commodity SL (NW) 5.6/7.2 ............................................................................................ 132 4.37.1 Configuring Technical System for TPT Commodity SL (NW) .............................................. 133 4.37.2 Diagnostics Configuration .................................................................................................. 136

4.38 SAP BCM 6.0 ............................................................................................................................ 137 4.38.1 Manual creation of technical system for SAP BCM 6.0 ....................................................... 137 4.38.2 Update Component Template for BCM .............................................................................. 139 4.38.3 Diagnostics Configuration .................................................................................................. 139

4.39 SAP BusinessObjects Enterprise XI R2 ................................................................................. 141 4.39.1 Creation of Technical System for BOE platform ................................................................. 141 4.39.2 Creation of Technical System for BOE Web Application Server ......................................... 145 4.39.3 Installation of Diagnostics Agent ........................................................................................ 147 4.39.4 Diagnostics Configuration .................................................................................................. 147 4.39.5 Diagnostics Configuration for Web Application Server........................................................ 150 4.39.6 Additional setup steps ........................................................................................................ 150

4.40 SAP BusinessObjects Enterprise XI 3.0 & 3.1 ....................................................................... 151 4.40.1 Creation of Technical System for BOE platform ................................................................. 152 4.40.2 Creation of Technical System for BOE Web Application Server ......................................... 156 4.40.3 Creation of Technical System for BOE IIS server ............................................................... 159 4.40.4 Creation of Product System for BOE platform and assignment of Technical System .......... 162 4.40.5 Creation of Product System for BOE WAS and assignment of Technical System .............. 164 4.40.6 Creation of Product System for BOE IIS and assignment of Technical System .................. 165 4.40.7 Managed System Setup of BOE platform Technical System .............................................. 168 4.40.8 Managed System Setup of BOE WAS Technical System ................................................... 171 4.40.9 Managed System Setup of BOE IIS Technical System ....................................................... 175 4.40.10 Setup configuration extraction of BOE platform Technical System ..................................... 179 4.40.11 Configuration of Remote Database Monitoring ................................................................... 185

4.41 SAP Business Objects Explorer XI 3.2 ................................................................................... 186 4.41.1 Modification of technical system for SBOP Web Application Server ................................... 186 4.41.2 Main instance in case of Tomcat Web Application Server .................................................. 188 4.41.3 Modification of technical system for SBOP Explorer ........................................................... 188 4.41.4 Creation of technical system for SAP BW Accelerator (BWA) ............................................ 191 4.41.5 Check the assignment of the technical systems ................................................................ 193 4.41.6 Installation of Diagnostics Agent on all hosts ...................................................................... 194 4.41.7 Diagnostics Configuration for SBOP Explorer technical system ......................................... 194

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4.41.8 Diagnostics Configuration for SBOP Web Application Server ............................................. 197 4.41.9 Diagnostics Configuration for SAP BW Accelerator (BWA) ................................................ 200 4.41.10 Setup database configuration extraction of Business Objects Enterprise ........................... 200 4.41.11 Configuration of Remote Database Monitoring for Business Objects Enterprise................. 200 4.41.12 Additional setup steps ........................................................................................................ 200

4.42 SAP eSourcing 4.2, 5.0 ............................................................................................................ 200 4.42.1 Manual creation of technical system for SAP eSourcing ..................................................... 200 4.42.2 Diagnostics Configuration .................................................................................................. 203

4.43 SAP POS 2.0, 2.1, 2.2 and 2.3 .................................................................................................. 206 4.43.1 Manual creation of technical system for SAP POS ............................................................. 206 4.43.2 Diagnostics Configuration .................................................................................................. 209

4.44 SAP Archiving & Document Access by Open Text 9.5.1, 9.6.1 & 9.6.0................................ 211 4.44.1 Manual Creation of Technical System for SAP Archiving & Document Access by Open Text 9.5.1, 9.6.1 & 9.6.0 ............................................................................................................................ 211 4.44.2 Managed System Setup Wizard ......................................................................................... 214

4.45 SAP Environmental Compliance 3.0 ....................................................................................... 216 4.45.1 Check solution landscape .................................................................................................. 216 4.45.2 Java technical system setup............................................................................................... 218

4.46 Syclo Agentry Servers ............................................................................................................. 219 4.46.1 Manual creation of technical systems for Syclo Agentry Servers ........................................ 220 4.46.2 Installation of Diagnostics Agent ........................................................................................ 221 4.46.3 Diagnostics Configuration for Syclo Agentry Servers.......................................................... 221 4.46.4 Additional configuration steps............................................................................................. 223

4.47 SAP BPC 5.1/7.0/for Microsoft ................................................................................................ 224 4.47.1 Manual creation of technical systems for SAP BPC 5.1/7.0/for Microsoft ........................... 224 4.47.2 Installation of Diagnostic Agents ........................................................................................ 229 4.47.3 Diagnostics Configuration .................................................................................................. 229 4.47.4 BPC specific configuration of Wily Agents .......................................................................... 232 4.47.5 Configuration of Remote Database Monitoring ................................................................... 232

4.48 SAP BPC 7.0 for SAP Netweaver ............................................................................................ 232 4.48.1 Manual creation of technical systems for the BPC .NET Server ......................................... 232 4.48.2 Creation of technical systems for the BPC ABAP stack ...................................................... 237 4.48.3 Installation of Diagnostic Agents ........................................................................................ 240 4.48.4 Diagnostics Configuration for BPC .NET Server ................................................................. 240 4.48.5 BPC specific configuration of Wily Agents for BPC .NET Server ........................................ 243 4.48.6 Diagnostics Configuration for BPC ABAP stack.................................................................. 243

4.49 SBOP PC 7.5 FOR SAP NW ..................................................................................................... 243 4.49.1 Manual creation of technical systems for the BPC .NET Server ......................................... 243 4.49.2 Creation of technical systems for the BPC ABAP stack ...................................................... 248 4.49.3 Installation of Diagnostic Agents ........................................................................................ 250 4.49.4 Installation of Wily Introscope .NET Agent.......................................................................... 251 4.49.5 Diagnostics Configuration for BPC .NET Server ................................................................. 251 4.49.6 Diagnostics Configuration for BPC ABAP stack.................................................................. 253

4.50 SBOP PC 7.5 for Microsoft ...................................................................................................... 253 4.50.1 Manual creation of technical systems for SBOP PC 7.5 for Microsoft ................................. 253 4.50.2 Hosts and database ........................................................................................................... 253 4.50.3 System Component for BPC .net Server ............................................................................ 255 4.50.4 System Component for Microsoft SQL Server Analysis Services ....................................... 257 4.50.5 System Component for Microsoft SQL Server Reporting Services ..................................... 258 4.50.6 System Component for Microsoft SQL Server Integration Services .................................... 260 4.50.7 BPC System ....................................................................................................................... 261 4.50.8 Installation of Diagnostic Agents ........................................................................................ 264

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4.50.9 Enable Diagnostics Agents to read Windows Performance Monitor Data ........................... 264 4.50.10 Enable Diagnostics Agents to read Configuration and Log data from Microsoft SQL Server Components ...................................................................................................................................... 264 4.50.11 Installation of Wily Introscope .NET Agent.......................................................................... 266 4.50.12 Diagnostics Configuration .................................................................................................. 266 4.50.13 Diagnostics Configuration of MS SQL Server Analysis Services ........................................ 268 4.50.14 Diagnostics Configuration of MS SQL Server Integration Services ..................................... 269 4.50.15 Diagnostics Configuration of MS SQL Server Reporting Services ...................................... 270 4.50.16 Diagnostics Configuration of BPC Server ........................................................................... 271 4.50.17 Configuration of Remote Database Monitoring ................................................................... 272

4.51 Syclo Agentry Servers ............................................................................................................. 272 4.51.1 Manual creation of technical systems for Syclo Agentry Servers ........................................ 272 4.51.2 Installation of Diagnostics Agent ........................................................................................ 273 4.51.3 Diagnostics Configuration for Syclo Agentry Servers.......................................................... 273 4.51.4 Additional Configuration Steps ........................................................................................... 275

4.52 SAP CPS for Netweaver 7.0 ..................................................................................................... 276 4.52.1 SLD Data Supplier Configuration ....................................................................................... 276 4.52.2 Solution Landscape Definition ............................................................................................ 276 4.52.3 Managed System Setup Wizard ......................................................................................... 277

4.53 SAP WS&O by ClickSoftware 1.0 ............................................................................................ 280 4.53.1 Manual Creation of Technical System for SAP WS&O by ClickSoftware 1.0 ...................... 280

4.54 SAP Alloy ................................................................................................................................. 286

4.55 ACROBAT CON LEARN BY ADOBE 7.0 ................................................................................. 293 4.55.1 Manual creation of technical system for SAP elearning Adobe Connect ............................. 294 4.55.2 Diagnostics Configuration .................................................................................................. 295

4.56 NRX VIP 4.4 .............................................................................................................................. 297

4.57 SAP Convergent Charging 2.0 ................................................................................................ 298 4.57.1 Manual creation of technical system for SAP Convergent Charging ................................... 298 4.57.2 Installation of SAP Solution Manager Diagnostics Agent and SAP Host Agent .................. 302 4.57.3 SAP Solution Manager Diagnostics Configuration .............................................................. 302

4.58 SAP EIO by SmartOps 6.3 (Enterprise Inventory Optimization) ........................................... 305 4.58.1 Configuring Technical System for SAP EIO by SmartOps 6.3 ............................................ 305 4.58.2 Diagnostics Configuration .................................................................................................. 308

4.59 SAP Invoice Management (VIM Approval Portal) by Open Text 5.2 ..................................... 309 4.59.1 SLD Data Supplier Configuration ....................................................................................... 309 4.59.2 Solution Landscape Definition ............................................................................................ 310 4.59.3 Managed System Setup Wizard ......................................................................................... 312 4.59.4 CA Wily Introscope Configuration ....................................................................................... 314

4.60 SAP Invoice Capture Center by Open Text 5.2 ...................................................................... 315 4.60.1 SLD Data Supplier Configuration ....................................................................................... 315 4.60.2 Solution Landscape Definition ............................................................................................ 315 4.60.3 Diagnostics Configuration .................................................................................................. 318 4.60.4 CA Wily Introscope Configuration ....................................................................................... 319

4.61 SAP RTOM 7.0 (Real Time Offer Management) ...................................................................... 320 4.61.1 Configuration on managed system ..................................................................................... 320 4.61.2 Manual creation of technical system for SAP RTOM .......................................................... 320 4.61.3 Diagnostics Configuration .................................................................................................. 323

4.62 VERTEX O SERIES 4.0, 5.0 ..................................................................................................... 325 4.62.1 Configuration of Diagnostics & Introscope Agent................................................................ 325 4.62.2 Manual creation of technical system for VERTEX O SERIES ............................................. 325 4.62.3 Diagnostics Configuration .................................................................................................. 329

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1 How to use this document

Diagnostics in SAP Solution Manager depends on the definition of technical system inside SAP Solution Manager. This

document describes the steps needed to create or maintain your technical systems inside the system landscape of

SAP Solution Manager.

The next chapter contains a general overview of the setup procedure of a managed system.

Chapter 3 describes how to resolve conflicts with the conflict resolution wizard provided in SAP Solution Manager. This

is especially useful when replacing a manually created solution with a central SLD (System Landscape Directory)

based solution.

Chapter 4 takes care of all specialties that are needed for certain products that either differ from the general setup

procedure or require manual activities to enable all diagnostics functionalities for systems of that product.

2 General setup instructions

2.1 Prerequisites

Before starting the configuration of a technical system for diagnostics in SAP Solution Manager, you have to ensure

that the following prerequisites are all fulfilled:

1. Basic Configuration of SAP Solution Manager is performed

You need to perform the basic configuration of your SAP Solution Manager system. Starting with EhP1 for SAP

Solution Manager, this can be done using transaction SOLMAN_SETUP.

2. Diagnostics Agent is installed

For each system you want to connect a diagnostics agent needs to be installed for each virtual hostname of

that system.

More Information: http://service.sap.com/diagnostics Installation & Configuration Diagnostics Agent

Installation Guide

In addition there is a troubleshooting guide available, that explains common installation scenarios (like setup of

the agent in clustered or HA environments: http://service.sap.com/diagnostics Media Libraray

3. Plugins are updated on managed system (ABAP only)

Before starting the connection of a managed system that is based on ABAP, you need to ensure that the

components ST-PI and ST-A/PI are updated in the managed system.

More information: SAP Note 1010428 Select the note relevant for your Solution Manager SP

4. Managed System is connected to SLD infrastructure

In order to enable a central maintenance of systems in SAP Solution Manager, you need to setup a SLD

infrastructure to which each managed system is connected to. There are several possibilities how this

infrastructure can be designed.

More Information: https://www.sdn.sap.com/irj/sdn/nw-sld Planning Guide - System Landscape Directory

5. Bridge your central SLD to the SAP Solution Manager SLD

If your SAP Solution Manager system is not your central SLD system, you need to setup a bridge forwarding

from your central SLD to your SAP Solution Manager SLD.

More information: SAP Note 1148028

6. Landscape Fetch Job in SAP Solution Manager is scheduled

The system landscape maintenance in SAP Solution Manager retrieves the system landscape data regularly

from the configured SLD. This is done via the landscape fetch job which is normally scheduled during

configuration. You can reschedule this job via transaction SMSY_SETUP.

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2.2 Managed system configuration

After you have ensured that all prerequisites are met you can start the configuration of a managed system using

transaction SOLMAN_SETUP.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select Managed System Configuration.

3. Select system type of the system you want to configure.

4. For ABAP based systems, you need to select the client that

you want to connect to. (This is not needed for non-ABAP

system).

5. Select Configure System.

The first step creates the RFC connections to the managed system

for ABAP systems.

6. Enter an administration user for the Solution Manager

system and for the managed system.

7. Choose which RFC connections shall be created.

8. Select Create RFC.

The prerequisites check checks if all requirements for configuring

diagnostics are fulfilled on the managed system.

9. Select Execute to automatically perform the check.

10. The detailed results can be accessed through the Details

link in the log table after selecting the line item for the

check.

In the manual configuration step all relevant manual configuration

activities are listed. The list of steps is not dependent on the

product of the selected system. You need to identify the needed

steps by reading the documentation (available with the IMG

Documentation link) and deciding based on the documentation, if

the step needs to be performed for your system.

11. After performing a manual configuration activity use the

execution status column to set the status of this activity to

performed.

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The Diagnostics configuration step contains all steps needed for

configuring diagnostics for your managed system. Again you only

need to perform the necessary steps for your system based on the

product or system type.

12. After performing the activities for your system, start the

Diagnostics managed system wizard by clicking the

description of the activity Configure Diagnostics and

perform the wizard based on the documentation available

in the IMG Documentation column.

The Wily Introscope configuration is only needed for J2EE or .Net

based system.

13. Start the Introscope wizard by clicking the description of the

activity Configure Wily Introscope Agent and perform the

wizard based on the documentation available in the IMG

Documentation column.

After performing the agent deployment you may need to perform

only the necessary steps for your system based on the product or

system type. Please refer to the IMG documentation for instructions

on how to do this.

The last step is to assign your newly connected system to a logical

component or create a new one.

14. Select the appropriate product version and main instance, if

not automatically proposed.

15. Create a new logical component (if needed).

16. Assign the system to the appropriate role of the logical

component.

17. Select Save Logical Components to save your changes.

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3 Migration from manual maintenance to SLD

Systems created manually in the Solution Manager System maintenance before the landscape fetch from SLD has

been enabled may cause duplicate entries for the manually created ones. In case of ABAP and Java systems such

conflicts can be resolved by usage of the wizard “Manage Conflicts for Technical Systems”. Systems manually created

after the fetch from SLD will not be considered as duplicates in the wizard.

Select “Conflict Resolution for Technical Systems” from the

“Related Links” of the “Managed System Configuration”.

Potential conflicts due to duplicate systems are listed in the

“Duplicates” section of this wizard.

The details of the selected entry are displayed with the potential

conflicts as comparison both duplicate entries. All rows marked with

the conflict symbol contain a difference between both systems.

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The normal procedure would be to select one of the duplicate

systems as master and execute one of the options from the radio

buttons by clicking the “Save” button.

In case no one of the systems has been assigned to logical

components yet there is a free choice of the master system

possible. Normally the manually created system is taken as master.

Following three options are possible:

1. Use master system as reference and reassign header data

from the other system. If the manually created system is

master it would get updates via SLD.

2. Use master system as reference and delete the other

system. Here no reassignment of data would take place. It

might also make sense to select the SLD system.

3. Keep all systems without change. After saving the entry will

disappear from the duplicates list.

As soon as one of the duplicate systems is assigned to logical

components there is no free master selection possible anymore.

Here the system assigned to logical components is master by

default.

When both systems are already assigned to logical components

the only option left is to keep both systems without a change.

Otherwise the conflict needs to be resolved manually in the system

landscape maintenance transaction (SMSY).

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4 Product specific setup

4.1 SAP Solution Manager

For the Solution Manager the procedure described for the “Managed System Configuration” needs to be followed. It is

important to verify that the correct product instances are selected and marked as relevant.

PRODUCT INSTANCES FOR SAP SOLUTION MANAGER

Solution Manager ABAP Stack

Solution Manager ABAP Stack

The initial screen of “Managed System

Configuration” shows the Solution Manager‟s Java

stack as “NOT DIAGNOSTIC RELEVANT”, the

traffic light is red.

1. Click on the marked link in the Managed

Products column to correct this behavior.

2. Deselect the checkbox “NOT

DIAGNOSTIC RELEVANT”.

3. Click “Set” to save the changes.

The Landscape status changed to green for both

Stacks.

4. Continue the setup by pressing the Setup

<SID> Button below.

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4.2 Enterprise Portal

For Enterprise Portal the procedure described for the “Managed System Configuration” needs to be followed. It is

important to verify that in the “Configure Diagnostics” step the correct product instance “Enterprise Portal” is marked as

relevant.

PRODUCT INSTANCES FOR SAP NETWEAVER 04

Enterprise Portal

PRODUCT INSTANCES FOR SAP NETWEAVER 7.0

Enterprise Portal

PRODUCT INSTANCES FOR SAP EHP1 FOR SAP NETWEAVER 7.0

Enterprise Portal

4.3 CRM

For CRM the procedure described for the “Managed System Configuration” needs to be followed. It is important to

verify that the correct product instances are marked as relevant. E.g. the relevant instances for a system running

product version CRM 2007 are shown below:

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Depending on the CRM scenario the following product instances can be marked as relevant within SAP CRM 4.0:

PRODUCT INSTANCES FOR SAP CRM 4.0

CRM Application Server ABAP

CRM IC Webclient_640

CRM ICS WFM CS_640

CRM Intelligence Connector_640

IPC Web Applications_640

E-Selling_640

CRM_ICSS_640

PRODUCT INSTANCES FOR SAP CRM 5.0

CRM Application Server ABAP

CRM Application Server Java

Mapbox

PRODUCT INSTANCES FOR SAP CRM 5.2

CRM Application Server ABAP

CRM Application Server Java

PRODUCT INSTANCES FOR SAP CRM 2007

CRM Application Server ABAP

CRM Application Server Java

PRODUCT INSTANCES FOR SAP CRM 7.0

CRM Application Server ABAP

CRM Application Server Java

PRODUCT INSTANCES FOR SAP CRM 7.0/NW7.01

CRM Application Server ABAP

CRM Application Server Java

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4.4 SAP ERP 6.0 / EhPx for SAP ERP 6.0

4.4.1 Solution Manager version EhP1 SP5 („SP21“)

As of Solution Manager version EhP1 SP5 (“SP21”) E2E Root Cause Analysis applications do not require a manual

configuration step in SMSY. EHP x FOR SAP ERP 6.0 should be recognized as product version. In the Managed

System Setup, EHP x FOR SAP ERP 6.0 must be marked as “relevant for Diagnostics” and the setup must include the

main instances you want to manage with RCA applications (for example “SAP ECC Server VPack successor”).

4.4.2 Solution Manager version < EhP1 SP5 („SP21“)

EHP x FOR SAP ERP 6.0 is not directly supported by E2E Root Cause Analysis applications but requires a manual

configuration step in SMSY: You need to assign SAP ERP 6.0 as an additional product version to your EHP x FOR

SAP ERP 6.0 system.

1. In SMSY, navigate to your EHP x FOR SAP ERP 6.0 system.

2. On the “Header Data” tab click “Installed Product Versions” and add product version SAP ERP 6.0.

In the Managed System Setup, SAP ERP 6.0 must be marked as “relevant for Diagnostics” and the setup must include

the main instances of SAP ERP 6.0 which you want to manage with RCA applications (for example SAP ECC Server).

Additional information

E2E Root Cause Analysis applications like Change Analysis, Error Analysis or Workload Analysis are based on main

instances. For SAP ERP 6.0 the following main instances are supported meaning that content is delivered with Solution

Manager to manage these main instances with RCA applications:

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• SAP ECC Server

• SAP SEM

• SAP SRM – Server

• SRM-MDM Catalog

• SAP NW – Business Intelligence

• SAP NW – Enterprise Portal

• SAP NW – Process Integration

• SAP NW – Adapter Engine J2EE

• SAP NW – Search and Classif. (TREX)

• SAP NW – Application Server Java

• SAP NW – BI Java

For a SAP ERP 6.0 system no manual configuration step in SMSY is required.

4.5 SAP Netweaver – TREX

To setup a TREX 7.0 / 7.1 technical component you have to setup a Netweaver 7.0 System with the same SID as the

TREX.

The TREX component has to be linked via SLD to the SMD – for details please check chapter “Sending Data to

System Landscape Directory” of the BWA setup. After that, assign in SMSY the TREX System Component to the main

instance „Search and Classif. (TREX)‟ of the Netweaver System.

4.6 SRM

Also for SAP SRM it is important to verify that the correct product instance “SRM Server” is marked as relevant. Please

note that prerequisite for inclusion of product instance “CCM with SRM-MDM Catalog” into the diagnostics setup the

latest suitable version of the config.xml file from SAP note 1259109 need to be implemented to the Solution Manager.

E.g. for a system running product version SAP SRM 7.0 it is shown below:

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PRODUCT INSTANCES FOR SAP SRM 5.0

SRM Server CCM with SRM-MDM Catalog

PRODUCT INSTANCES FOR SAP SRM 6.0

SRM Server CCM with SRM-MDM Catalog

PRODUCT INSTANCES FOR SAP SRM 6.0/NW7.01

SRM Server CCM with SRM-MDM Catalog

PRODUCT INSTANCES FOR SAP SRM 7.0

SRM Server CCM with SRM-MDM Catalog

PRODUCT INSTANCES FOR SAP SRM 7.0/NW7.01

SRM Server CCM with SRM-MDM Catalog

4.7 LiveCache

In the current version SCM-APO is supported, LiveCache support tools will be provided. While the LiveCache ABAP

System (Technical System ABAP) can be configured straight forward with the Installation Wizard, some extra

configurations have to be performed for the Technical System „LIVE_CACHE‟. To publish LiveCache Data to the

Landscape Directory (SLD) some prerequisites have to be fulfilled for the ABAP Instance and also for the SLD Server.

These are listed below:

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SLD RELEASE MIN. SUPPORT PACKAGE

640 Not supported

700 SP 16

701 Fully Supported

710 Fully Supported

Table 1: SLD Server Prerequisites

SCM SERVER BASIS VERSION MIN. SUPPORT PACKAGE

SCM 4.1 640 SP 23 (or SAP Note 1063473)

SCM 5.0 700 SP 17 (or SAP Note 1063473)

SCM 2007 700 SP 17 (or SAP Note 1063473)

SCM 7.0 701 No Min. Support Package required

Table 2: SCM Server Prerequisites

In addition you have to ensure that the latest version of the ST-A/PI plugin is installed on the SCM (or other system)

where the LiveCache is connected to.

4.7.1 SLD Configuration

The data necessary for the SLD are collected via the data supplier available in ABAP. Start the configuration of the

System Landscape Directory (Transaction RZ70) and send the collected data to your System Landscape Directory.

1. Start the configuration of the System Landscape Directory

(Transaction RZ70)

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2. Check your SLD connection information.

3. Check that the data collection program for LiveCache is

active.

4. Activate the settings.

Known Problems

After having implemented the required Support Package or SAP Note 1063473, the Data Supplier LiveCache might not

occur on the list. The configuration of the Local SLD Administration has to be reloaded from the Database. Please

perform the following steps:

1. Menu Reload.

2. Menu Activate.

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4.7.2 SMSY Configuration

1. After the Landscape fetch was successful the LiveCache should automatically occur in SMSY beyond

Landscape Components System Components LiveCache.

2. LiveCache has now to be connected to the corresponding System (see figure below).

4.7.3 Diagnostics Configuration

After making sure that your LiveCache system is correctly set up in SLD and SMSYand after having installed a

Diagnostics Agent on all servers, you can proceed with the diagnostics configuration for you LiveCache system.

Before you can start the configuration of the LiveCache system, you have to fully perform the setup of the corresponding SCM server.

SCM

system

LiveCache

assignment

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1. Open the diagnostics setup application from the common

tasks area of the Root Cause Analysis Workcenter

(Transaction: SOLMAN_WORKCENTER).

2. Choose “Managed Systems”.

3. Choose “Setup Wizard”.

4. Jump to the SID of your LiveCache.

5. Set the LiveCache as “Diagnostics Relevant”.

6. Start the Setup using the “Setup <SID (PRODUCT)>”

button.

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7. In the Setup Parameters step, ensure that the following

settings are made:

a. The ABAP RFC of the SCM server is

automatically shown. This is needed because the

extractors are collecting the necessary

LiveCache Data via this RFC.

b. Please fill in the System Install Path:

i. for UNIX: /sapdb/<SID>

ii. for Windows: \\<drive>\sapdb\<SID>

8. Continue with the setup.

9. After successful setup the LiveCache Extractors are

started.

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4.8 XI / PI

For XI / PI the procedure described for the “Managed System Configuration” needs to be followed. The XI / PI system

can be configured straight forward with the Setup Wizard.

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4.9 BI

For BI the procedure described for the “Managed System Configuration” needs to be followed. It is important to verify

that the correct product instances are marked as relevant. Relevant product instances for product version SAP Business Warehouse (BW 3.0/3.1)

ABAP Stack Business Intelligence

Relevant product instances for product version SAP Netweaver 04 (BW 3.5)

ABAP Stack Business Intelligence

Relevant product instances for product version SAP Netweaver BI 7.0

ABAP Stack Business Intelligence

JAVA Stack BI JAVA

This is an example of a SAP Netweaver BI 7.0 double-stack system (ABAP+JAVA stack, same SID):

4.10 SAP BW Accelerator (BIA / BWA)

Before you setup a SAP BW Accelerator system (Technical System Type = TREX), the setup of the connected BI

ABAP Stack (Technical System ABAP) has to be completed. Unlike the setup of the BI system, which can be

configured straight forward with the Installation Wizard, some extra configurations have to be performed for the

Technical System „SAP BI Accelerator‟.

4.10.1 Sending Data to System Landscape Directory

To publish SAP BI Accelerator to the Landscape Directory (SLD), please follow the instructions in SAP Notes:

1147499 "Connection to the System Landscape Directory" => TREX

1018839 "Registering in the System Landscape Directory using sldreg"

And check SAP Help for further information:

http://help.sap.com/saphelp_nw70/helpdata/EN/42/e33ae230ba3ee2e10000000a1553f6/frameset.htm

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4.10.2 SMSY Configuration of the “Technical System SAP BW Accelerator”

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select “Maintain Technical Systems”.

4. Open tray of System Type TREX.

5. Mark the right SID.

6. Select “Change”.

7. Select “Add Main Instance”.

8. In the new screen search for “BI Accelerator”.

9. Open the Product and drill down the hierarchy: Product

Product Version Main Instance.

10. Mark the Main Instance “BI Accelerator”.

11. You can see the new Main Instance “BI Accelerator” for

product version “SAP BI Accelerator 7.0”.

12. Select “Save” and “Close”.

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4.10.3 Diagnostics Configuration

After setting up the technical system, the Diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type TREX.

4. Select the previously maintained BIA system.

5. Select “Configure System”.

6. Select “Diagnostics Configuration”.

7. Perform the described steps for the managed system of

type BIA (detailed description available in the linked IMG

documentation as link “SAP BIA-Specific Configuration”).

8. Set the status of the activity to “performed”.

9. Start the diagnostics wizard using the link “Configure

Diagnostics”.

10. Your system is pre-selected.

11. To mark the system as diagnostics-relevant open the tray.

12. Unselect the checkbox “Not Diagnostic Relevant”.

13. Select “Set”.

14. Select “Setup <SID (TREX)> to continue the setup.

15. To maintain details for the system open the tray.

16. Enter the name of the RFC connection from Solution

Manager to the ABAP stack of the BI system as “ABAP

RFC Destination”.

17. Select “Set”.

18. Select “Next” to perform detailed setup steps.

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19. Unselect “Wilyhost Agent” if selected, as we do not deploy

any agent on the BIA blades.

20. Select “Setup” to activate the extractors for the BIA. The

BIA extractors will be executed on the ABAP stack of the

connected BI system to collect data from the BIA via RFC

call.

How to find the name of the connected BI System?

The RFC Service Name of the BIA can give you a hint about the

connected BI System. Here: Trex_EE1 => EE1 is the SID of the

connected BI.

How to find the connection from Solution Manager to the ABAP stack of the BI system?

1. Use transaction SMSY in the SAP GUI of the Solution

Manager System.

2. Select “Find” and enter the SID of the BI ABAP System

where the BIA is connected to.

3. Select “Find again” until you are in the Systems section.

4. Open the tray of the SID to select the Main Instance

“Business Intelligence”.

5. Use the entry of “RFC Read Access” for the productive

client of the BI System. This is the name of the generated

RFC connection from Solution Manager to the BI system.

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4.11 SAP NetWeaver J2EE

For SAP NetWeaver J2EE systems the procedure described for the “Managed System Configuration” needs to be

followed. It is important to verify that the correct product instances are marked as relevant.

Relevant product instances for product version SAP NetWeaver J2EE

Java Stack Application Server Java

4.12 Adobe Document Services

For systems that run the Adobe Document Services the procedure described for the “Managed System Configuration”

needs to be followed. It is important to verify that the correct product instances are marked as relevant.

Relevant product instances for product version SAP NetWeaver J2EE

Java Stack Application Server Java Adobe Document Services

4.13 SAP NetWeaver CE 7.1

For Netweaver CE 7.1 the procedure described for the “Managed System Configuration” needs to be followed. The Netweaver CE system can be configured straight forward with the Setup Wizard. There are just two important steps at the beginning of setup procedure:

Make sure, the product SAP NETWAEVER CE 7.1 is assigned:

Make sure the Main Instance Composite Applications is assigned:

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For the usage of E2E Trace Application, it is important to make sure, that the ICM http log parameter is correctly set. Therefore please logon to host of managed system and change the parameter file, e.g.: /usr/sap/<SID>/SYS/profile/<SID>_J<Inst_Nr>_<host>. Make sure, this file contains the following entry: ###########ICM Logging#################

icm/HTTP/logging_<xx> = PREFIX=/, LOGFILE=<log file name, e.g. icmhttp.log>, LOGFORMAT=SAPSMD2,

FILTER=SAPSMD, MAXSIZEKB=10240, SWITCHTF=day, FILEWRAP=on

Additional information about syntax and usage of parameter values can be found in SAP help under:

“Profile Parameters for the ICM and SAP Web Dispatcher icm/HTTP/logging_<xx> “.

After setting the parameter, please restart the instances. No other additional NW CE Specific setup steps have to be performed.

4.14 DUET 1.5 on SAP NW 7.0

For DUET 1.5 on NW 7.0 only the JAVA technical system (Duet J2EE) is automatically created via the SLD. The

automatic creation of MS .NET technical systems via the SLD is currently not supported. Therefore you need to use the

“Maintain Technical Systems” wizard to create the MS .NET technical systems.

4.14.1 Manual creation of MS .NET technical system for DUET 1.5 on SAP NW 7.0

In case the MSFT Request Handler and MSFT Metadata Server are installed on the same server, you only need to

create one MS .NET technical systems as described in the steps below. If they are installed on different server you

need to create two MS .NET technical systems. Therefore step 3 to step 15 need to be repeated.

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1. Start transaction SOLMAN_SETUP.

2. Navigate to “Managed System Configuration” “Maintain

Technical Systems”.

3. Select “Create”.

4. Enter a System ID for the DUET Microsoft .NET

components. In case the MSFT Request Handler and the

MSFT Metadata Server are installed on the same server

you only need to create one technical system for both.

5. Select type “MS .NET”.

6. Select “Save”.

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7. Select “Add Main Instance”.

8. Select product “DUET” product version “DUET 1.5 ON

SAP NW7.0” main instance “SAP Duet OAO Metadata

Server”.

9. In case the MSFT Request Handler and the MSFT

Metadata Server are installed on the same server you can

also add the MSFT Request Handler. Therefore select

“Add Main Instance”.

10. Select product “DUET” product version “DUET 1.5 ON

SAP NW7.0” main instance “SAP Duet OAO RQ

Handler”

11. Select “Save”.

12. Select the “Instance” tab.

13. Enter an instance name following the naming convention

IIS_on_<hostname>, e.g.: IIS_on_vmw2004.

14. Enter a server name. If you cannot select the appropriate

server from the value help, create a new server using the

“New Server” button.

15. Select “Save”.

4.14.2 Duet Managed System Configuration

For Duet the procedure described for ”Managed system configuration” needs to be followed. For the MS .NET technical

system it is important to verify that in the “Configure Diagnostics” step the correct instances “SAP Duet OAO Metadata

Server” and “SAP Duet OAO RQ Handler” are marked as relevant.

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When you are asked for the system parameters of the MS .NET technical system, enter the Microsoft Internet

Information Services (IIS) installation path (which is by default “C:\Inetpub”) in the “System Installation Path” and

“Software Component Path” fields.

For the Duet JAVA technical system it is important to verify that in the “Configure Diagnostics” step the correct instance

“SAP Duet Java” is marked as relevant.

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4.15 Web Dispatcher 7.10

The automatic creation of the technical system for SAP Web Dispatcher 7.10 via SLD is currently not supported. As a

consequence the technical system for SAP Web Dispatcher 7.10 has to be created manually before using the

managed system wizard.

4.15.1 Manual creation of technical system for SAP Web Dispatcher 7.10

1. Open the System Maintenance application from the

common tasks area of the Root Cause Analysis

Workcenter (Transaction: SOLMAN_WORKCENTER).

2. Select “Create”.

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3. Enter the System ID of your SAP Web Dispatcher into

field Technical System, select type “Web Dispatcher”

and enter a description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product “SAP NETWEAVER AS ABAP”

Product Version “SAP NETWEAVER AS ABAP 7.1”

Main Instance “SAP Web Dispatcher”.

7. Select “OK”.

8. Flag the System as “Production”.

9. Select “Save”.

10. Select Tab “Instances”.

11. Enter the SAP Web Dispatcher Instance in the following

format: <Server>_<SID>_<#>.

12. Enter the server name.

13. Choose server role “WEBDISPATCHER”.

14. Select Save.

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15. Go to transaction SMSY in Solution Manager system.

16. Go to Landscape Components System Components

Web Dispatcher.

17. Select the correct Web Dispatcher SID.

18. Click on the “Display/Change” button.

19. Go to the tab “Software Components”.

20. Change the release from 7.20 to 7.10.

21. Click on “Save”.

4.15.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “WEBDISP”.

4. Select the previously created Web Dispatcher system.

5. Select “Configure System”.

6. Choose “Diagnostics Configuration”.

7. Start the diagnostics wizard using the link “Configure

Diagnostics”.

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8. Your system is pre-selected.

9. To mark the system as diagnostics relevant open the

tray.

10. Unselect the checkbox.

11. Select “Set”.

12. Select “Setup” to continue.

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13. Enter the file path where the SAP Web Dispatcher is

installed (typically /usr/sap/<SID>).

14. Enter the instance number of the SAP Web Dispatcher

instance.

15. Enter the http port of the Web Dispatcher Admin Page.

16. Enter the relative URL of the Web Dispatcher Admin

Page (typically /sap/admin).

17. Select “Set” to accept the parameters.

18. Select “Next” to continue the setup.

4.16 SAP MDM 5.5 SP06 and SAP Netweaver MDM 7.1

For SAP MDM an automated creation of the technical system via the SLD is currently not supported. Therefore you

have to maintain the MDM system manually using the “Technical Systems” wizard. Afterwards perform the Diagnostics

Configuration for the MDM system using the “Managed System Configuration” wizard.

4.16.1 Manual creation of technical system for MDM

1. Call transaction “SOLMAN_SETUP”.

2. Select “Managed System Configuration”.

3. Select “Maintain Technical Systems”.

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4. Select “Create”.

5. Enter the System ID of your MDM Server into field

“Technical System”, select type “MDM Server” and enter a

description.

6. Select “Save”.

Please note:

SAP MDM 5.5 systems are not installed with a System ID, however,

in order to identify the system uniquely in Diagnostics you need to

make up and enter a unique system ID here.

7. Select “Add Main Instance”.

8. Depending on your MDM Product Version, select the

Product Version “SAP MDM 5.5” or the Product Version

“SAP Netweaver MDM 7.1”. Select the Main Instance

“Master Data Server”.

9. Select “Save”.

10. Flag the System as “Production”.

11. Select “Save”.

Please note:

If you want to perform the Diagnostics setup for a SAP Netweaver

MDM 7.1 system with SAP Solution Manager 7.0 < SP19, please

refer to SAP Note 1268326.

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12. Select Tab “Instances”.

13. Enter the MDM System Instances, the Server and the

corresponding Server Roles. For the instance naming

convention we recommend the following:

<server>_<SID>_<instance number>.

14. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

15. Select the Tab “Database”.

16. Enter the MDM Server Database via the value help or

create a new database and select “Save”.

4.16.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration steps need to be performed.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select System Type “MDM”.

4. Select the previously created MDM system.

5. Select “Configure System”.

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6. Perform the described activities for the managed system

configuration. A description for each activity is available in

the linked IMG documentation.

For managed systems of type MDM only the following

steps and activities are relevant:

Step “Check Prerequisites”.

Under step “Manual Configuration” the activities “Install

Diagnostics Agent” and “Configure DBA Cockpit”.

Under step “Diagnostics Configuration” the activities

“SAP MDM-Specific Configuration” and “Configure

Diagnostics”.

Step “Create logical Components”.

7. Set the execution status of each activity executed to

“Performed”.

8. The activity “Configure Diagnostics” starts the Setup

Wizard.

9. If the system is marked as “Not Diagnostics Relevant”,

proceed as follows:

a. Open the tray.

b. Unselect the checkbox “Not Diagnostics Relevant”.

c. Select “Set”.

10. Select “Setup” to continue the setup.

11. For each instance you need to enter the system installation

path. For MDM 5.5 this is usually “D:\Program Files\SAP

MDM 5.5” for Windows or “/opt/mdm/” for UNIX. For SAP

Netweaver MDM 7.1 this is usually “D:\usr\sap\<SID>

respectively /usr/sap/<SID>.

12. In case of SAP Netweaver MDM 7.1 specify additionally the

instance path.

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13. In case of SAP Netweaver MDM 7.1 specify additionally the

Software components path for the MDM Server which is the

same as the instance path for the MDM Server. This is

required for the Command Console to be able to execute

the MDM specific commands in the correct directory.

14. After entering the needed information, save the data and

continue the setup.

4.16.3 Configuration on managed system

After setting up the MDM system using the managed system wizard, you need to perform further activities to enable all

functionality of End-to-End Root Cause Analysis for SAP MDM:

1. Switch on reporting of MDM Server specific Wily Introscope metrics:

a. Open the MDM Server specific configuration files from the MDM installation directory in an editor

(mds.ini for MDM Server, mdis.ini for MDM Import Server, mdss.ini for MDM Syndication Server).

b. Set the parameters as follows:

“Wily Instrumentation=True”

“Wily Instrumentation Level Threshold=10”

c. Restart the MDM Server Component.

2. Enable MDM Server Process Monitoring:

a. Please refer to SAP Note 1257903.

4.17 SAP GRC Access Control 5.3

4.17.1 SLD Data Supplier Configuration

SLD Data supplier is configured to stream its system landscape information to the central SLD. As SAP GRC Access

Control 5.3 is hosted on the SAP J2EE Engine, SLD data supplier was successfully configured to report the appropriate

data to central SLD.

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4.17.2 Solution Landscape Definition

After the SLD Data has been transferred over successfully, we define the solution landscape definition in SMSY for

GRC Access Control.

1. For further assistance, refer to SAP Note

987835.

2. Enter transaction SMSY in Solution Manager.

The following components of the system landscape

definition will be automatically created once the SLD

data supplier is configured from the managed system:

Server

Database

System Components.

3. Check if the database is created properly as

shown. (Landscape components Databases

Managed System SID).

4. Check if the system component is created

properly as shown. (Landscape components

Java Managed System SID).

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Creation of systems: Systems have to be manually

created. The end result of creating a system in SMSY for

SAP GRC Access Control 5.3 should look like as follows

(NOTE: A SAP Netweaver product version was added

manually to complete the creation of a system for SAP

GRC Access Control 5.3).

Please follow the steps below to complete the creation of

a system.

1. Create a system with the following information;

use “Managed System SID” for the System.

2. Under the tab “Selection of Main Instances”,

select “GRC Java Components” and assign the

appropriate SID and its type. (“Java” in this

case).

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3. Change over to “change mode” . Under the

tab “Header Data”, click “Installed Product

Version” (highlighted red).

4. A new window should open as shown in the

figure below. Check “Free Product/Select

Product Version”, select the product and the

product version as shown.

5. Use the “Copy” button to copy the product in the

list below. After savin you should see a new

added product “SAP Netweaver 7.0”.

Very Important Step

6. Because of adding SAP Netweaver to the list of

product versions above, another system is

automatically added under the name “SAP

Netweaver”. Please scroll down to check under

“Systems” “SAP Netweaver” <SID>.

7. By default, SAP Netweaver system assumes

that the component beneath is “Application

Server ABAP”. As SAP GRC Access Control is a

Java based product, we need to change the

component to “Application Server Java”. This is

achieved by deselecting the “Relevant”

checkbox for “Application Server ABAP” and

selecting the same checkbox for “Application

Server Java”.

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4.17.3 Managed System Setup Wizard

The managed system setup wizard is used after the GRC Access Control 5.3 solution landscape has been designed in

SMSY. This is the final step towards completing the Solution Manager Diagnostics setup for GRC Access Control 5.3.

1. In the Managed System Setup Wizard, select

the appropriate SID of the managed system.

2. As the product versions “SAP GRC Access

Control 5.3” and “SAP Netweaver 7.0” both

were added during the SMSY setup, we should

be able to see the same in the wizard. Use the

CTRL key to select both product versions and

click on “Set”. The result should like as shown

in the figure. Click next to add the System

installation path and Instance path of the GRC

Access Control 5.3 application.

3. In the figure shown:

System Install Path : C:\usr\sap\<SID>.

Instance Path: C:\usr\sap\<SID>\JCxx.

Click on “Set” and “Next” to finish this step.

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4. Before the setup of managed system setup

wizard we should see the following screen.

5. After the setup is finished the screen should

look like as shown.

4.18 SAP PPM by IDS Scheer 4.1

For SAP PPM by IDS Scheer 4.1, an automated creation of the technical system via the SLD is currently not

supported. Therefore you have to create the technical system manually and then connect the managed system using

the managed system wizard.

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4.18.1 Manual Creation of Technical System for SAP PPM by IDS Scheer 4.1

1. Log on to the Solution Manager system.

2. Open the system maintenance application from Common

Tasks area of the Root Cause Analysis Workcenter

(Transaction SOLMAN_WORKCENTER).

3. Select “Create”.

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4. Enter a System ID for your SAP PPM by IDS Scheer 4.1

(LBP) into the field “Technical System”, select type

“Unspecified” and enter a description, i.e. “Technical

System for SAP PPM by IDS Scheer 4.1 for SP18”.

5. Select “Save”.

6. Select “Add Main Instance”.

7. Select the Product Version “SAP PPM by IDS 4.1” Main

Instance “Process Extractor SAP-2-PPM”.

8. Repeat the above step to add “Process Performance

Manager” for the above Product Version.

9. Flag the System as “Production”.

10. Select “Save”.

11. Select Tab “Instances”.

12. Enter the LBP System Instance, the Server and the

corresponding Operating System and its version. i.e.

“PPM41_vmw2464”.

13. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

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14. Select Tab “Database”.

15. Check “Maintain Database Use” checkbox.

16. Enter the LBP Server Database via the value help or create

a new database and select “Save”.

4.18.2 Managed System Setup Wizard

After setting up the technical system with SMSY Wizard, the managed system setup wizard is used for the SAP PPM

by IDS Scheer 4.1 solution manager diagnostics setup.

1. In Solution Manager Diagnostics, go to Diagnostics Setup

Managed Systems Setup Wizard and enter the SID

in the “Jump to SID” field.

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1. Expand the breadcrumb in the “detail” and un-check “Not

Diagnostics Relevant”.

2. Select product version and click on “Set”.

3. Set the installation path to “D:/ppm4/” and Component

Paths as specified Click on “Set” and “Next” to finish this

step.

4. Before setup, we should see the screen similar to the one

shown on the left.

5. After setup, we should see the screen similar to the one

shown on the left.

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4.19 SAP PMM by Vendavo 6.7, 7.0, 7.1, 7.5

4.19.1 SLD Data Supplier Configuration

SLD Data supplier is configured to stream its system landscape information to the central SLD. As SAP PMM by Vendavo 6.7, 7.0, 7.1, 7.5 is hosted on the SAP J2EE Engine, SLD data supplier was successfully configure to report the appropriate data to central SLD.

4.19.2 Solution Landscape Definition

After the SLD Data has been transferred over successfully, we define the solution landscape definition in SMSY for

SAP PMM by Vendavo 6.7, 7.0, 7.1, 7.5

1. Log on to the Solution Manager system.

2. For further assistance, refer to SAP Note 987835.

3. Enter transaction SMSY in Solution Manager.

The following components of the system landscape

definition will be automatically created because of the

SLD data supplier from the managed system:

Server

Database

System Components

Check if the server is created properly as shown below

(i.e. Landscape components Server vmw2464).

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4. Check if the database is created properly as shown to

the left (i.e. Landscape components Databases

LB2).

5. Check if the system component is created properly as

shown to the left (i.e. Landscape components Java

LB2).

6. The PMM components for 6.7, 7.0 and 7.1 should

show following

PRICE_MANAGER 6.7/7.0/7.1

PRICE_OPTMZER 6.7/7.0/7.1

PROFIT_ANALYZER 6.7/7.0/7.1

DEAL_MANAGER 6.7/7.0/7.1

The PMM component for 7.5 should show

PMM_VENDAVO 7.5

Note: If it is not the case as specified in step 6, you can

choose the software components specific to your installed

product release manually by selecting the From Main

Instance command button in change mode.

7. Check the instances are selected.

Fig.1

8. Creation of systems: Systems are created /refreshed

via SLD data. The end result of creating a system in

SMSY for SAP PMM by Vendavo 6.7 should look like

to the left,(NOTE: A SAP Netweaver product version

was added manually to complete the creation of a

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Fig 2

Fig 3

Fig.4

Fig 5

Fig 6.

system for “SAP PMM by Vendavo 6.7”).\

In Case of PMM 7.0 the system should have following

products assigned ( Fig 1)

SAP NETWEAVER 7.0

SAP PRICE & MARGIN MGT 7.0

In Case of PMM 7.1 the system should have following

products assigned ( Fig 2)

SAP NETWEAVER 7.1

SAP PRICE & MARGIN MGT 7.1

In Case of PMM 7.5 the system should have following

products assigned (Fig 3)

SAP NETWEAVER CE 7.1

SAP PRICE & MARGIN MGT 7.5

If the Product versions are not assigned as mentioned

in step 7 then proceed as follows:-

Switch to “change mode” .

Click on “

Select the Product and Product Versions as

mentioned in Fig 6 & 7.

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Please use the following instructions to complete the step:

9. Under the tab “Selection of Main Instances”, select

“Application Server” and assign the appropriate SID

(example: LB200001).

10. Change over to “change mode” . Under the tab

“Header Data”, click “Installed Product Version”. A

new window should open as shown in the figure

below. Check “Free Product/Select Product Version”,

select the product and the product version as shown

to the left.

11. Use the “Copy” button to copy the product in the list

below. Save the selection and one should see a new

product “SAP Netweaver 7.0” added.

12. Very Important Step

Because of adding SAP Netweaver to the list of

product versions above, another system is

automatically added under the name “SAP

Netweaver”. Please scroll down to check under

“Systems” “SAP Netweaver” LBH. By default,

SAP Netweaver system assumes that the component

beneath is “Application Server ABAP”. As SAP PMM

is a Java based product, we need to change the

component to “Application Server Java”. This is

achieved by de-selecting the “Relevant” checkbox for

“Application Server ABAP” and selecting the same

checkbox for “Application Server Java”. See the figure

to the left.

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4.19.3 Managed System Setup Wizard

The managed system setup wizard is used after the SAP PMM by Vendavo 6.7, 7.0, 7.1, 7.5 solution landscape has

been designed in SMSY. This is the final step towards completing the Solution Manager Diagnostics setup for SAP

PMM by Vendavo 6.7, 7.0, 7.1, 7.5

1. Using Solution Manager Diagnostics go to

Diagnostics Setup Managed Systems Setup

Wizard, enter the SID in the “Jump to SID” field

and hit “Enter”.

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2. As the product versions SAP PMM by Vendavo

6.7, and SAP Netweaver 7.0 both were added in

the previous step, we should be able to see the

same in the wizard. Use the CTRL key to select

both product versions and click on “Set”.

Note: Based on your installation you have to

choose your product version: SAP PMM by

Vendavo 6.7, 7.0, 7.1, 7.5

3. The result should like as shown to the left.

4. Click next to add the details in the next screen as

shown to the left.

Set the install path for PMM 6.7 as follows.

Example: D:/Vendavo/ and expand and enter correct

optional component path for all the components, i.e.

DEAL_MANAGER, PRICE_MANAGER,

PRICE_OPTMZER, and PROFIT_ANALYZER to

d:/Vendavo/.

Set the install path for PMM 7.0,7.1 as follows.

Example D:\Vendavo-NetWeaver\7.1\

for the PMM components, i.e.

PRICE MANAGER 7.0,7.1,

PRICE OPTIMIZER, 7.0,7.1 PROFIT_ANALYZER

7.0,7.1, DEAL MANAGER 7.0,7.1

Set the install path for PMM 7.5 Software component

will be

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D:/PMM_VENDAVO 7.5/

5. Before setup, we should see similar screen as

shown to the left.

6. After setup, the results are as shown to the left.

4.20 SAP Strategy Management 7.0/7.5

4.20.1 SLD Data Supplier Configuration

SLD Data supplier is configured to stream its system landscape information to the central SLD. SAP Strategy

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Management 7.0 or 7.5 is hosted on the SAP J2EE Engine, SLD data supplier can be configured to report the

appropriate data to central SLD.

4.20.2 Solution Landscape Definition

After the SLD Data has been transferred over successfully, we define the solution landscape definition in SMSY for

SAP Strategy Management 7.0 or 7.5.

1. Log on to the Solution Manager system.

2. For further assistance, refer to SAP Note 987835.

3. Enter transaction SMSY in Solution Manager.

The following components of the system landscape

definition will be created automatically once the SLD

data supplier is defined from the Managed system.

Server

Database

System Components

Check if the server is created properly as shown below

(i.e. Landscape components Server jhyv00459520b).

Check if the system component is created properly as

shown to the left (i.e. Landscape components Java

LB2).

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4. Creation of Systems: Systems have to be manually

created. The end result of creating a system in

SMSY for SAP Strategy Management 7.5 should

look like as follows (NOTE: A SAP Netweaver

product version was added manually to complete the

creation of a “System” for “SAP Strategy

Management 7.5).

Please use the following instructions to complete the

Step:

5. Create a system (i.e. “CEY”).

6. Under the tab “Selection of Main Instances”, select

Application Component on NW CE, Application

Server, Frontend Diagram Manager, Frontend Excel

Addin, Interactive Publisher and assign the

appropriate SID (i.e. CE100002).

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7. Change over to “change mode”. Under the tab

“Header Data”, click “Installed Product Version”. A

new window should open as shown in the figure

below. Check “Free Product/Select Product

Version”, select the product and the product version

as shown to the left.

8. Use the “Copy” button to copy the product in the list

below. Save the selection and one should see a new

product “SAP Netweaver 7.1” added.

9. Very Important Step

Because of adding SAP Netweaver to the list of

product versions above, another system is

automatically added under the name “SAP

Netweaver”. Please scroll down to check under

“Systems” “SAP Netweaver” CEA.

By default, SAP Netweaver system assumes that the

component beneath is “Application Server ABAP”.

As SAP Strategy Management is a Java based

product, we need to change the component to

“Application Server Java”. This is achieved by

deselecting the “Relevant” checkbox for “Application

Server ABAP” and selecting the same checkbox for

“Application Server Java”. See the figure to the left.

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4.20.3 Managed System Setup Wizard

The managed system setup wizard is used after the SAP Strategy Management 7.0 or 7.5 Solution Landscape has

been defined in SMSY. This is the final step towards completing the Solution Manager Diagnostics setup for SAP

Strategy Management 7.0 or 7.5.

1. Using Solution Manager Diagnostics go to

Diagnostics Setup Managed Systems

Setup Wizard, enter the SID in the “Jump to

SID” field and hit “enter”.

2. As the product versions SAP Strategy

Management 7.0/7.5 and SAP Netweaver

7.1 both were added in Step 14, we should

be able to see the same in the wizard. Use

the CTRL key to select both product

versions and click on “Set”.

3. The result should look like as shown in the

screen on the left.

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4. Click next to add the details in the next

screen as shown to the left. Remember to

expand and enter correct optional

component path for all the components, i.e.

SAP STR. MGM. INT. PUB. 7.5:

C:/Program Files/SAP/SSM/InternetPub/

SAP STR. MGM. AP. COMP. 7.5: C:/

And for Install path, use i.e. C:/Program

Files/SAP/SSM/.

5. Before setup, we should see the screen

similar to the one shown on the left.

6. After setup, we should see the screen

similar to the one shown on the left.

4.21 SAP BusinessObjects PCM 11.3

4.21.1 Manual Creation of Technical System for SAP BusinessObjects PCM 11.3

For SAP BusinessObjects PCM 11.3, an automated creation of the technical system via the SLD is currently not

supported. Therefore, you have to create the technical system manually and then run managed system setup wizard.

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1. Log on to the Solution Manager system.

Open the system maintenance application from

Common Tasks area of the Root Cause Analysis

Workcenter (Transaction

SOLMAN_WORKCENTER).

2. Select “Create”.

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3. Enter a System ID for your SAP BusinessObjects

PCM 11.3 (PCM) into the field “Technical

System”, select type “Unspecified” and enter a

description, i.e. “Technical System for SAP

BusinessObjects PCM 11.3”.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version “BOBJ PCM 11.3

SP1” Main Instance “BOBJ ACTIVITY

ANALYSIS”.

7. Flag the System as “Production”.

8. Select “Save”.

9. Select Tab “Instances”.

10. Enter the PCM System Instance, the Server and

the corresponding Operating System and its

version. i.e. PCM113_VMW2586.

11. If you cannot select the appropriate server from

the value help, create a new server using the

button “New Server”.

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12. Select the Tab “Database”.

13. Check “Maintain Database Use” checkbox.

14. Enter the PCM Server Database via the value

help or create a new database.

15. Select “Save”.

4.21.2 Managed System Setup Wizard

After setting up the technical system with SMSY Wizard, the managed system setup wizard is used for the SAP

BusinessObjects PCM 11.3 solution manager diagnostics setup.

1. In Solution Manager Diagnostics go to

Diagnostics Setup Managed Systems

Setup Wizard, enter the SID in the “Jump to

SID” field and hit “enter”.

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2. Expand the breadcrumb in the “detail” and

Uncheck “Not Diagnostics Relevant”.

3. Select product version and click on “Set”.

4. Set the installation path (i.e. “D:/Program

Files/Business Objects/Profitability/”) and click

“Next” to finish this step.

5. Before setup, we should see the screen similar

to the one shown on the left.

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6. After setup, we should see the screen similar

to the one shown on the left.

4.22 SAP BOBJ Extended Analytics 7.0

For SAP BOBJ Extended Analytics an automated creation of the technical system via the SLD is currently not

supported. Therefore you have to create the technical system manually and afterwards perform the managed system

configuration using the Diagnostics setup wizard.

4.22.1 Manual creation of technical system for SAP BOBJ Extended Analytics

1. Go to the transaction /nSOLMAN_WORKCENTER and

choose Root Cause Analysis tab. Open the System

Maintenance Application from the Common Tasks area

2. Select Create

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3. Enter a System ID for SAP BOBJ Extended Analytics into

the field “Technical System”, select type “MS. Net” and

enter a description

4. Select Save

5. Select “Add Main Instance”

6. Select the Product Version “BOBJ Extended Analytics

7.0” Main Instance

7. Repeat the above step to add Product Version “MS IIS

6.0” Main Instance “MS IIS”

8. Select the Product Version “MSFT .NET 2.0” Main

Instance “MSFT .Net Framework”

9. Flag the System as “Production”

10. Select Save

11. Select Tab “Instances”.

12. Enter the BOBJ Extended Analytics 7.0 Instance, the

Server and the corresponding Operating System and its

version. For the instance naming convention we

recommend the following:

<server>_<SID>_<Instance#>

13. If you cannot select the appropriate server from the value

help, create a new server using the button

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14. Select Tab “Database”.

15. Enter the BOBJ Extended Analytics Database via the

value help or create a new database and select “Save”

4.22.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the Managed System Configuration wizard for SAP

Solution Manager (Transaction: SOLMAN_SETUP)

2. Select Managed System Configuration

3. Select system type MS_.NET

4. Select the BOBJ Extended Analytics System

5. Select Configure System

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6. Perform the described steps for the managed system of

BOBJ Extended Analytics

7. Set the status of the activity to performed

8. Start the diagnostics wizard using the link Configure

Diagnostics

9. Your system is pre-selected

10. To mark the system as diagnostics relevant open the tray

11. If it is set to Not Diagnostic Relevant then Unselect the

checkbox

12. Select BOBJ Extended Analytics Product Version

13. Select Set

14. Select Setup to continue the setup

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15. For each instance you need to enter the system

installation path (e.g. D\Program Files\Business Objects\)

and select set.

16. After entering the needed information, save the data and

continue the setup.

17. In the last step, status of green indicates as successful

completion. Yellow indicator may signal some warnings

exist.

4.23 SAP BusinessObjects InterCompany 5.1

For SAP BusinessObjects InterCompany 5.1 an automated creation of the technical system via the SLD is currently not

supported. Therefore you have to create the technical system manually and afterwards perform the managed system

configuration using the Diagnostics Setup Wizard.

4.23.1 Manual creation of technical system for SAP BusinessObjects InterCompany 5.1

1. Go to the transaction SOLMAN_WORKCENTER and

choose “Root Cause Analysis” tab. Open the “System

Maintenance Application” from the Common Tasks area.

2. Select “Create”.

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3. Enter a System ID for SAP InterCompany into the field

“Technical System”, select type “MS .Net” and enter a

description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version “BOBJ Inter Company 5.1”

Main Instance.

7. Repeat the above step to add Product Version “MS IIS

5.0” Main Instance “MS IIS”.

8. Select the Product Version “MSFT .NET 2.0” Main

Instance “MSFT .Net Framework”.

9. Flag the System as “Production”.

10. Select “Save”.

11. Select Tab “Instances”.

12. Enter the Inter Company System Instance, the Server and

the corresponding Operating System and its version. For

the instance naming convention we recommend the

following:

<server>_<SID>_<#>.

13. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

14. Select tab “Database”.

15. Enter the BOBJ InterCompany Server Database via the

value help or create a new database and select “Save”.

4.23.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

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1. Open the Managed System Configuration wizard for SAP

Solution Manager (Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “MS .NET”.

4. Select the “BOBJ InterCompany 5.1” System.

5. Select “Configure System”.

6. Perform the described steps for the managed system of

BOBJ InterCompany 5.1.

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link “Configure

Diagnostics”.

9. Your system is pre-selected.

10. To mark the system as diagnostics relevant open the tray.

11. Un-select the checkbox.

12. Select MS IIS 5.0, MSFT .NET 2.0 and BOBJ Inter

Company 5.1 Product Versions.

13. Select “Set”.

14. Select “Setup” to continue the setup.

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15. For each instance you need to enter the system

installation path (e.g. D:\Program Files\Business

Objects\) and select “Set”.

16. After entering the needed information, save the data and

continue the setup.

4.24 SAP BusinessObjects Planning Extended 5.3

For SAP BusinessObjects Planning Extended 5.3 an automated creation of the technical system via the SLD is

currently not supported. Therefore you have to create the technical system manually and afterwards perform the

managed system configuration using the Diagnostics Setup Wizard.

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4.24.1 Manual creation of technical system for SAP BusinessObjects Planning Extended 5.3

1. Go to the transaction SOLMAN_WORKCENTER and

choose ”Root Cause Analysis” tab. Open the “System

Maintenance Applicatio”n from the Common Tasks area.

2. Select “Create”.

3. Enter a System ID for your SAP Planning Extended into

the field “Technical System”, select type “MS .Net” and

enter a description.

4. Select “Save”.

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5. Select “Add Main Instance”.

6. Select the Product Version “BOBJ Planning Extended 5.3”

Main Instance.

7. Repeat the above step to add Product Version “MS IIS

5.0” Main Instance “MS IIS”.

8. Select the Product Version “MSFT .NET 2.0” Main

Instance “MSFT .Net Framework”.

9. Flag the System as “Production”.

10. Select “Save”.

11. Select Tab “Instances”.

12. Enter the Planning Extended System Instance, the Server

and the corresponding Operating System and its version.

For the instance naming convention we recommend the

following:

<server>_<SID>_<#>.

13. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

14. Select tab “Database”.

15. Enter the Server Database via the value help or create a

new database and select “Save”.

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4.24.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the “Managed System Configuration Wizard” for SAP

Solution Manager (Transaction SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “MS .NET”.

4. Select the “BOBJ Planning Extended 5.3” System.

5. Select “Configure System”.

6. Perform the described steps for the managed system of

type BOBJ Planning Extended.

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link “Configure

Diagnostics”.

9. Your system is pre-selected.

10. To mark the system as diagnostics relevant open the tray.

Un-select the checkbox.

11. Select MS IIS 5.0, MSFT .NET 2.0 and BOBJ Planning

Extended 5.3 Product Versions.

12. Select “Set”.

13. Select “Setup” to continue the setup.

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14. For each instance you need to enter the system installation

path (e.g. D:\Program Files\Business Objects\) and select

“Set”.

15. After entering the needed information, save the data and

continue the setup.

4.25 SAP BOBJ Financial Consolidation (BOFC) 7.0/7.5 or Finance 10.5 (XiR2)

For SAP BOFC an automated creation of the technical system via the SLD is currently not supported. Therefore you

have to create the technical system manually and afterwards perform the managed system configuration using the

Diagnostics setup wizard.

4.25.1 Configuration on managed system

Managed system needs to be configured with Wily Introscope .NET Agent as well as the Diagnostics Agent.

To switch on reporting of SAP specific Wily Introscope metrics: o Install Wily Introscope .NET Agent as per the SAP Note 1126554 o Restart the IIS Server.

Download and Install the Diagnostics Agent from Service Marketplace

4.25.2 Manual creation of technical system for SAP BOFC

1. Go to the system landscape transaction (/nSMSY) in

Solution Manager. Create a new system component by

right click on “System Components” in the landscape

components section. Select a unique system ID and type

“MS .Net”. In case the system ID has more than three

characters the entry need to be confirmed by return key

before it can be saved.

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2. Navigate in the system component tree to the created

system component of type “Unspecified” and fill in free

instance names and assign appropriate servers from the

drop down list. For the instance naming convention we

recommend the following:

<Server>_<SID>_<Instance#>

If you have not created the server previously you may have

to create a new server by right click on “Server” from the

landscape components selection. Fill in the host name and

add after saving the fully qualified hostname, IP address

and OS version in the “Technical Data” tab.

3. Confirm a second time by return key when saving.

4. Navigate to the “Software Components” tab of the newly

created system component and add the installed software

components using the “from Main Instance” button.

BOBJ FINANCIAL CONSOLIDATION BOBJ FINANCIAL

CONS. 10.5/7.0/7.5 Fin.Cons. Appl. Serv.

If the web client scenario is used in the BOFC installation

also add:

BOBJ FINANCIAL CONSOLIDATION BOBJ FINANCIAL

CONS. 10.5/7.0/7.5 Fin.Cons. Web Server

Specific to BOFC 7.5 choose additionaly.

MSFT .NET MSFT .NET 2.0 MSFT .NET

FRAMEWORK

MS IIS MS IIS 6.0/MS IIS 7.0 MS IIS (in case of the

web scenario)

For BOFC 10.5/7.0 please choose the Main Instance:

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MSFT .NET MSFT .NET 1.1 MSFT .NET

FRAMEWORK

MS IIS MS IIS 5.0/MS IIS 6.0 MS IIS (in case of the

web scenario)

5. Save the selection.

6. Create a new database by right click on landscape

component “Databases” and maintain the “Technical Data”

tab.

7. Create a new system by right click on the “Systems” node

of the landscape components section. Select the same

system ID as for the system components. Then select the

product “BOBJ FINANCIAL CONSOLIDATION” and your

product version. In case you create a SID with more than

three characters you need to confirm by return key before

the data can be saved.

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8. Find the system in the “System” navigation tree under

product “BOBJ FINANCIAL CONSOLIDATION”. Go to the

“Header Data” tab and choose the “Installed Product

Versions” button. Then hook the “Free Product” checkbox

and select depending on the BOFC product version the

following additional product versions and copy them to the

list.

In case of BOBJ FINANCIAL CONSOLIDATION 7.5:

MS IIS MS IIS 6.0/MS IIS 7.0 (only for the web scenario)

MSFT .NET MSFT .NET 2.0

In case of BOBJ FINANCIAL CONSOLIDATION 10.5/7.0:

MS IIS MS IIS 5.0/MS IIS 6.0 (only for the web scenario)

MSFT .NET MSFT .NET 1.1

9. Navigate to tab “Selection of Main Instances” and mark the

main instances “Fin.Cons Appl. Serv.” and “Fin.Cons Web

Server” (only for the web scenario) as relevant.

Furthermore hook the system component assignment

checkboxes for these two main instances and assign the

previously created system component of type MS .Net to

both relevant main instances by drop down lists. Save the

system.

10. Choose the system ID in the navigation tree for product

“MS IIS” (in case of the web scenario) of the system

landscape components and assign for main instance MS

IIS the same system component relevant as previously

done for main instances of product ”BOBJ FINANCIAL

CONSOLIDATION”. Save the system.

11. Repeat this step for product “MSFT .NET” of the system

landscape components and assign the system component

to main instance “MSFT .Net Framework”. Save the

system.

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12. Go back to the system definition in product ”BOBJ

FINANCIAL CONSOLIDATION” and select the “Header

Data” tab of the relevant main instance “Fin.Cons. Appl.

Server”. Choose the right database from the selection

screen.

4.25.3 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the Managed System Configuration wizard for SAP

Solution Manager (Transaction: SOLMAN_SETUP)

2. Select Managed System Configuration

3. Select system type MS_.NET

4. Select the relevant BOBJ Finance system.

5. Select Configure System

6. Perform the described steps for the managed system of

BOBJ Finance

7. Set the status of the activity to performed

8. Start the diagnostics wizard using the link Configure

Diagnostics

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9. Your system is pre-selected

10. To mark the system as diagnostics relevant open the tray.

11. Select specific to your requirements (version BOBJ

FINANCIAL CONS 10.5, 7.0 or 7.5, MS IIS 5.0/6.0/7.0

[depending on the BOFC version and only when web client

scenario is used] and depending on the BOFC version

MSFT .Net 1.1/2.0)

12. Select Set

13. Check in the main instances tray whether there are

Fin.Cons Appl. Serv, Fin.Cons Web Server (in case of the

web scenario), MS IIS (in case of the web scenario) and

MSFT .Net Framework selected.

14. Select Set

15. Select Setup to continue the “Setup <SID>(system type)”.

16. For each instance you need to enter the BOFC system

installation path: Ensure to enter the BOFC system

installation path relevant to your installation.

Example:

BOFC 10.5 - C:\Program Files\Business Objects\

BOFC 7.0 - C:\Program Files\Business Objects\

BOFC 7.5 - C:\Program Files\SAP BusinessObjects\

Furthermore insert the component install path after

expanding the Software components paths tray. Make sure

that there are paths included for:

BOBJ. FINANCIAL CONS 10.5/7.0/7.5 (Default:

C:\Program Files\Business Objects\), MSFT .Net 1.1/2.0

(Default:C:\Windows)

and in case of a web client installation

MS IIS 5.0/6.0/7.0 (Default: C:\Windows)

and

BOBJ FIN.CONS. WEB SITE 10.5/7.0/7.5

(Default:C:\Windows)

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17. Select “Set” after the right Wily EM has been chosen.

18. After entering the needed information, save the data and

continue the setup

19. In the last step, status of green indicates as successful

setup completion.

20. Please refer to SAP Note 1365266 to perform the

configuration of Wily Introscope Agent and to setup

Database Monitoring.

4.26 SAP ePOS 3.1

For SAP ePOS an automated creation of the technical system via the SLD is currently not supported. Therefore you

have to create the technical system manually and afterwards run connect the managed system using the managed

system wizard.

4.26.1 Manual creation of technical system for ePOS

1. Open the system maintenance application from the

common tasks area of the “Root Cause Analysis” work

center (Transaction SOLMAN_WORKCENTER).

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2. Select “Create”.

3. Enter a System ID for your ePOS Server into field

“Technical System”, select type “Unspecified” and enter

a description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version “SAP Enterprise POS 3.1”

Main Instance “Standard Store Server” or “Standard

Head Office Server”.

7. Select “Save”.

8. Flag the System as “Production”.

9. Select “Save”.

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10. Select Tab “Instances”.

11. Enter the ePOS Store System Instances, the Server

and the corresponding Server Roles. For the instance

naming convention we recommend the following:

<server>_<SID>_<#>.

12. If you cannot select the appropriate server from the

value help, create a new server using the button “New

Server”.

13. Select Tab “Database”.

14. You can‟t create a Database server here. You have to

use transaction code “SMSY” in ABAP stack to create

Database and select ePOS server. After Database is

created, you should be able to see Database

information after you select “Database”.

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4.26.2 Diagnostics Configuration

After making sure that your SAP ePOS system is set up correctly, you can proceed with the diagnostics configuration

for you SAP ePOS system.

1. Open the diagnostics setup application from the

common tasks area of the “Root Cause Analysis”

work center (Transaction

SOLMAN_WORKCENTER).

2. Choose “Managed Systems”.

3. Choose “Setup Wizard”.

4. Jump to the SID of your ePOS.

5. Set the ePOS as “Diagnostics Relevant”.

6. Start the Setup using the “Setup SID

(PRODUCT)” button.

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7. In the Setup Parameters step, ensure the

following settings:

a. Select your Wily Server.

b. Please fill in n the System Install Path:

/opt/ if your installation path is selected

as this; otherwise enter your system

installation path.

8. After this is done, continue with the setup.

9. Select the Wily Server.

10. After a successful setup you should see a green

traffic light. If there is some warning then the

traffic light is yellow.

11. Ensure wily host agent is reporting to Enterprise

Manager

12. For Wily Agent Installation and Setup refer to

ePOS Operational Guide document

4.27 SAP Manufacturing Execution (ME) 5.1

4.27.1 Sending Data to System Landscape Directory

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SLD Data Supplier is configured to stream its system landscape information to the central SLD. As SAP ME 5.1 is

hosted on the SAP J2EE Engine, SLD Data Supplier was successfully configured to report the appropriate data to the

central SLD. Please refer to the following sources to publish the landscape information to the SLD:

SAP Note: 1147499 – Connection to the System Landscape Directory

SAP Note: 673144 – J2EE Engine Registration in the System Landscape Directory

SAP Help:

http://help.sap.com/saphelp_nw70/helpdata/EN/42/e33ae230ba3ee2e10000000a1553f6/fr

ameset.htm

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4.27.2 Configuring Technical System for SAP ME 5.1

1. Open the System Landscape application

(Transaction: SMSY).

2. Go to Landscape components Server.

3. Check if the <server name> exists. If so, verify

server details.

4. Go to Header Tab to verify if the Data Supplier is

“SLD”.

5. Go to Landscape components Database.

6. Check if the <SAP Netweaver WebAS Java SID>

exists. If so, verify Database.

7. Go to Header Tab to verify if the Data Supplier is

“SLD”.

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8. Go to Landscape components System

Component Java.

9. Check if the <SAP Netweaver WebAS Java SID>

exists. If so, verify the instances. It should show

one SCS Instance, one or more dispatcher and

instance nodes.

10. Go to Header Tab to verify if the Data Supplier is

“SLD”.

4.27.3 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution

Manager (Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “JAVA”.

4. Select the SID of SAP Netweaver WebAS JAVA

(Example: LB2).

5. Select “Configure System”.

6. Perform the described steps for the managed

system (detailed description available in the

linked IMG documentation).

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link

“Configure Diagnostics”.

9. Your system is pre-selected.

10. To mark the system as diagnostics relevant

open the tray. You will initially see “NOT

DIAGNOSTIC RELEVANT” or other product

might be shown here.

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11. Unselect the “Not Diagnostic Relevant”

checkbox

12. Select MFG EXECUTION 5.1 and SAP

NETWEAVER 7.0 Product Versions. You may

find other products as well listed, if those

applications are deployed in the same server.

13. Select “Set”.

14. Select “Setup” to continue the setup.

15. For each instance you need to enter the system

installation path (e.g. C:\usr\sap\<SID>) and

select “Set”.

16. After entering the needed information, save the

data and continue the setup.

4.28 SAP Talent OrgChart 1.1, 2.0

For SAP Talent OrgChart 1.1, 2.0 an automated creation of the technical system via the SLD is currently not supported.

Therefore you have to create the technical system manually and afterwards run connect the managed system using the

managed system wizard.

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4.28.1 Manual creation of technical system for SAP Talent OrgChart 1.1, 2.0

1. Open the system maintenance application from

the common tasks area of the “Root Cause

Analysis” Workcenter (Transaction:

SOLMAN_WORKCENTER).

2. Select “Create”.

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3. Enter a System ID for your SAP Talent OrgChart

(TO) into the field “Technical System”, select

type “MS .Net” and enter a description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version specific to your

installation. Example: “SAP TALENT

ORGCHART 1.1” Main Instance “Org Chart”.

7. Select the Product Version “MS IIS 6.0” Main

Instance “MS IIS”.

8. Select the Product Version “MSFT .NET 2.0”

Main Instance “MSFT .Net Framework”.

9. Flag the System as “Production”.

10. Select “Save”.

11. Select Tab “Instances”.

12. Enter the TO System Instances, the Server and

the corresponding Operating System and its

version. For the instance naming convention we

recommend the following:

<server>_<SID>_<#>.

13. If you cannot select the appropriate server from

the value help, create a new server using the

button “New Server”.

14. Select tab “Database”.

15. Enter the TO Server Database via the value help

or create a new database and select “Save”.

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4.28.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution

Manager (Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “MS_.NET”.

4. Select system specific to your installation.

Example: SAP TALENT ORGCHART 1.1

System (TO).

5. Select “Configure System”.

6. Perform the described steps for the managed

system of type TO (detailed description

available in the linked IMG documentation).

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link

“Configure Diagnostics”.

9. Your system is pre-selected.

10. To mark the system as diagnostics-relevant

open the tray.

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11. Unselect the checkbox.

12. Select MS IIS 6.0, MSFT .NET 2.0 and SAP

TALENT ORGCHART 1.1 or 2.0 Product

Versions based on your installation.

13. Select “Set”.

14. Select “Setup” to continue the setup.

15. For each instance you need to enter the system

installation path (e.g. D:\Program Files\Nakisa\)

or D:\Program Files\Nakisa2.0\ based on your

installation ) and select “Set”.

16. After entering the needed information, save the

data and continue the setup.

4.28.3 Configuration on managed system

After setting up the SAP Talent OrgChart system using the managed system wizard, managed system needs to be

configured with Wily Introscope .NET Agent. Please follow the below mentioned guidelines for the same.

To switch on reporting of SAP Talent OrgChart Server specific Wily Introscope metrics:

Install Wily Introscope .NET Agent as per the SAP Note 1126554.

Restart the IIS Server.

4.29 SAP Talent Viewing 1.1, 2.0

For SAP Talent Viewing 1.1, 2.0 an automated creation of the technical system via the SLD is currently not supported.

Therefore you have to create the technical system manually and afterwards run connect the managed system using the

managed system wizard.

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4.29.1 Manual creation of technical system for SAP Talent Viewing 1.1, 2.0

1. Open the system maintenance application from

the common tasks area of the Root Cause

Analysis Workcenter (Transaction:

SOLMAN_WORKCENTER).

2. Select “Create”.

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3. Enter a System ID for your SAP Talent Viewing

(TV) into the field “Technical System”, select type

“MS .Net” and enter a description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version specific to your

installation. Example: “SAP TALENT VIEWING

1.1” Main Instance “Org Chart”.

7. Repeat the above step to add “Succession

Planning” for the above Product Version.

8. Select the Product Version “MS IIS 6.0” Main

Instance “MS IIS”.

9. Select the Product Version “MSFT .NET 2.0”

Main Instance “MSFT .Net Framework”.

10. Flag the System as “Production”.

11. Select “Save”.

12. Select Tab “Instances”.

13. Enter the System Instances, the Server and the

corresponding Operating System and its version.

For the instance naming convention we

recommend the following:

<server>_<SID>_<#>.

14. If you cannot select the appropriate server from

the value help, create a new server using the

button “New Server”.

15. Select Tab “Database”.

16. Enter the TV Server Database via the value help

or create a new database and select “Save”.

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4.29.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution

Manager (Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “MS_.NET”.

4. Select the system specific to your installation.

Example: SAP TALENT VIEWING 1.1

(Example: TV).

5. Select “Configure System”.

6. Perform the described steps for the managed

system of type TV (detailed description

available in the linked IMG documentation).

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link

“Configure Diagnostics”.

9. Your system is pre-selected.

10. To mark the system as diagnostics-relevant

open the tray.

11. Unselect the checkbox.

12. Select MS IIS 6.0, MSFT .NET 2.0 and SAP

TALENT VIEWING 1.1 Product Versions.

13. Select “Set”.

14. Select “Setup” to continue the setup.

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15. For each instance you need to enter the system

installation path (Example: D:\Program

Files\Nakisa\) and select “Set”.

16. After entering the needed information, save the

data and continue the setup.

4.29.3 Configuration on managed system

After setting up the SAP Talent Viewing system using the managed system wizard, managed system needs to be

configured with Wily Introscope .NET Agent. Please follow the below mentioned guidelines for the same.

To switch on reporting of SAP Talent Viewing Server specific Wily Introscope metrics:

Install Wily Introscope .NET Agent as per the SAP Note 1126554.

Restart the IIS Server.

4.30 SAP Talent Planning 1.1, 2.0

For SAP Talent Planning 1.1, 2.0 an automated creation of the technical system via the SLD is currently not supported.

Therefore you have to create the technical system manually and afterwards run connect the managed system using the

managed system wizard.

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4.30.1 Manual creation of technical system for SAP Talent Planning 1.1, 2.0

1. Open the system maintenance application from

the common tasks area of the “Root Cause

Analysis” Workcenter (Transaction:

SOLMAN_WORKCENTER).

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2. Select “Create”.

3. Enter a System ID for your SAP Talent (TVN)

into the field “Technical System”, select type

“MS .Net” and enter a description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version specific to your

installation. Example: “SAP TALENT PLANNING

1.1” Main Instance “HCM Dashboard”.

7. Repeat the above step to add “Org Chart”, “Org

Modeler” and “Succession Planning” for the

above Product Version.

8. Select the Product Version “MS IIS 6.0” Main

Instance “MS IIS”.

9. Select the Product Version “MSFT .NET 2.0”

Main Instance “MSFT .Net Framework”.

10. Flag the System as “Production”.

11. Select “Save”.

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12. Select Tab “Instances”.

13. Enter the TVN System Instances, the Server and

the corresponding Operating System and its

version. For the instance naming convention we

recommend the following:

<server>_<SID>_<#>.

14. If you cannot select the appropriate server from

the value help, create a new server using the

button.

15. Select Tab “Database”.

16. Enter the Server Database Example: TVN, via

the value help or create a new database and

select “Save”.

4.30.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution

Manager (Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “MS_.NET”.

4. Select the System specific to your installation.

Example: SAP TALENT PLANNING 1.1

System (TVN).

5. Select “Configure System”.

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6. Perform the described steps for the managed

system of type MS.Net TVN (detailed

description available in the linked IMG

documentation).

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link

“Configure Diagnostics”.

9. Your system is pre-selected.

10. To mark the system as diagnostics-relevant

open the tray.

11. Un-select the checkbox.

12. Select MS IIS 6.0, MSFT .NET 2.0, and SAP

TALENT PLANNING 1.1 - (choose the version

specific to your installation) Product Versions.

13. Select “Set”.

14. Select “Setup” to continue the setup.

15. For each instance you need to enter the system

installation path (e.g. D:\Program Files\Nakisa\)

and select “Set”.

16. After entering the needed information, save the

data and continue the setup.

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4.30.3 Configuration on managed system

After setting up the SAP Talent Planning system using the managed system wizard, Managed system needs to be

configured as follows:

To switch on reporting of SAP Talent Planning Server specific Wily Introscope metrics:

Install Wily Introscope .NET Agent as per the SAP Note 1126554.

Restart the IIS Server.

4.31 SAP Commodity SL 5.6/7.2

For SAP Commodity SL 5.6 (Native Java) the technical system has to be created manually and perform the managed

system configuration using the Diagnostics setup wizard.

4.31.1 Manual creation of technical system for SAP Commodity SL 5.6/7.2

1. Open the System Landscape application.

Solution Manager Transaction: SMSY

2. Go to Landscape components Server

3. Create the Server (Managed System /DB host

information) and input server details.

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4. Go to Landscape components Create Database (input

Database specific information)

5. In the Server field input the Server as a reference. The

server was created in the previous step

6. Select Unspecified Technical System Type and right click

to Create New Technical System.

7. Once the Technical System is created choose Production

check box on the Header data tab and fill the rest of the

data.

8. Select the Database (Database has been created in

previous step)

9. Input Instance and server Information on the Instances

Tab of the Technical System. Instance name follows a

specific format. <server name>_<system ID>.

Example:USPHLVM1022_TNJ_00

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10. On the Software Components Tab of the Technical

System select Commodity SL release specific software

components.

For Commodity SL 7.2 choose Software Component

from the associated F4 input field help as shown in the

screen.

Similarly, For TPT Commodity SL 5.6 select from F4

input help on the Software Component input field.

11. Select Product Systems and right click Create New

Product System.

12. Input Product System. Example: TNJ

13. Choose Product Commodity SL (for 7.2 release)

14. Or choose Product TPT Commodity SL (for 5.6

release)

15. Enter and continue.

16. Under Product Systems find the system created as

follows.

17. For CSL 7.2 Find Commodity SL product

18. For CSL 5.6 Find TPT Commodity SL product

19. Select and expand the respective product as shown in the

screen.

20. Select and expand the Technical system associated.

21. Ensure the Header data tab has the Product version

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associated to it under Active Product Versions.

Example: Commodity SL 7.2

22. Choose Product Instance Selection tab.

23. Select the fields: Relevant, Technical Assignment check

box „x‟ for Commodity SL Native java Product. Instance.

24. Select Technical System that was defined as per the

above steps from the F4 Input Help. System Type will be

automatically set to Unspecified. Example: TNJ

4.31.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed. Please note that the user

interface to perform the diagnostics configuration may vary slightly from the below screen captures depending on the

Solution Manager Release and support pack your installation is based on.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP)

2. Select Managed System Configuration

3. Select system type “UNSPECIFIC”

4. Select the SID of CSL UNSPECIFIED SYSTEM

(Example: TNJ)

5. Select Configure System

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6. Perform the described steps for the managed system

(Detailed description is available in the linked IMG

documentation. Following steps below assume that Initial

& Basic configuration is completed.)

7. Start the diagnostics wizard using the link Configure

Diagnostics from 3rd

step (Diagnostics Configuration) of

the Managed System Configuration.

8. Click on Open Url link from the Navigation column.

9. Setup Wizard page Identify & select your system.

Example: TNJ of Type UNSPECIFIC.

10. Expand the System (Example: TNJ) Expand Managed

Products column.

11. Uncheck [Not Diagnostics Relevant] check box.

12. Select SAP Commodity SL Product (specific to your

installation).

13. Select “Set”.

14. Select “Setup” to continue the setup.

15. Expand Details Ensure the agent has been assigned

16. Wily EM host/port are set

17. System Install Path is input. Example:

D:\CSL7_1\SL_7_1\

18. Expand Software components Paths (optional) window

input the path specific to your installation.

19. Select “Set”.

20. Ensure the checkbox is „x‟

21. Select “Next” to continue the setup.

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22. In the last step, status of green indicators will show up as

successful completion. Yellow indicator may signal some

warnings exist.

4.32 SAP eLearning Adobe Connect 6.02

For SAP eLearning Adobe Connect, an automated creation of the technical system via the SLD is currently not

supported. Therefore you have to create the technical system manually and afterwards connect the managed system

using connect managed system wizard.

4.32.1 Manual creation of technical system for SAP elearning Adobe Connect

1. Open the “System Maintenance” application from the

common tasks area of the “Root Cause Analysis”

Workcenter (Transaction: SOLMAN_WORKCENTER).

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2. Select “Create”.

3. Enter a System ID for your Elearning Connect Server into

field “Technical System”, select type “unspecified” and

enter a description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version “SAP Enterprise Learning 6.02

Main Instance Ent. Learn Env. Adobe Connect”.

7. Select “Save”.

8. Flag the System as “Production”.

9. Select “Save”.

10. Select Tab “Instances”.

11. Enter the Enterprise Learn Adobe Connect Instances, the

Server and the corresponding Server Roles. For the

instance naming convention we recommend the following:

<server>_<SID>_<#>.

12. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

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13. Make sure the software components are correct.

14. Select tab “Database”.

15. You are not able to create Database server here. You

have to use transaction code “SMSY” in ABAP stack to

create Database and select E-Sourcing server. After

Database is created, you should be able to see Database

information after you select “Database”.

4.32.2 Diagnostics Configuration

After making sure that your SAP E-Sourcing system is correctly set up, you can proceed with the diagnostics

configuration for you SAP E-Sourcing system.

1. Open the diagnostics setup application from the common

tasks area of the “Root Cause Analysis” Workcenter

(Transaction: SOLMAN_WORKCENTER).

2. Choose “Managed Systems”.

3. Choose “Setup Wizard”.

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4. Jump to the SID of your Elearning Adobe Connect.

5. Set the Elearning Adobe Connect as “Diagnostics

Relevant”.

6. Start the Setup using the “Setup SID (PRODUCT)” button.

7. In the Setup Parameters step, ensure the following

settings:

Select your Wily server.

Please fill in n the System Install Path:

/breeze/ if your installation path is selected as

this, otherwise enter your system installation path.

8. After this is done, continue with the setup.

4.33 SAP RA 2.0, 2.7

For SAP RA an automated creation of the technical system via the SLD is currently not supported. Therefore you have

to create the technical system manually and afterwards run connect the managed system using the managed system

wizard.

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4.33.1 Manual creation of technical system for SAP RA

1. Open the “System Maintenance” application from the

common tasks area of the “Root Cause Analysis”

Workcenter (Transaction: SOLMAN_WORKCENTER).

2. Select “Create”.

3. Enter a System ID for your RA Server into field “Technical

System”, select type “unspecified” and enter a description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version “SAP Return Authorization”

“SAP Return Authorization 2.0” Main Instance “Express

Return Server”.

7. Select “Save”.

8. Flag the system as “Production”.

9. Select “Save”.

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10. Select Tab “Instances”.

11. Enter the RA Instances, the Server and the corresponding

Server Roles. For the instance naming convention we

recommend the following:

<server>_<SID>_<#>.

12. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

13. Select Tab “Database”.

14. You are not able to create Database server here. You

have to use transaction code SMSY in ABAP stack to

create Database and select RA server. After Database is

created, you should be able to see Database information

after you select “Database”.

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4.33.2 Diagnostics Configuration

After making sure that your SAP RA system is correctly set up, you can proceed with the diagnostics configuration for

your SAP RA system.

1. Open the “Diagnostics Setup” application from the

common tasks area of the “Root Cause Analysis”

Workcenter (Transaction: SOLMAN_WORKCENTER).

2. Choose “Managed Systems”.

3. Choose “Setup Wizard”.

4. Jump to the SID of your RA.

5. Set the RA as “Diagnostics Relevant”.

6. Start the Setup using the “Setup SID (PRODUCT)”

button.

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7. In the Setup Parameters step, ensure the following

settings:

Select your Wily server.

Please fill in the System Install Path:

/SAP/ if your installation path is selected as

this, otherwise enter your system installation

path.

8. After this is done, continue with the setup.

9. Select Wily server.

10. After successful setup you should see green traffic

light.

4.34 SAP ALM by SAP and Sungard 6.0, 6.1, 7.0

For SAP ALM by Sungard an automated creation of the technical system via the SLD is currently not supported.

Therefore you have to create the technical system manually and afterwards connect the managed system using the

managed system setup wizard.

Attention: Before continuing, implement SAP Note 1290589.

4.34.1 Manual creation of technical system for SAP ALM by Sungard

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1. Open the “System Maintenance” application from the

common tasks area of the “Root Cause Analysis”

Workcenter (Transaction: SOLMAN_WORKCENTER).

2. Select “Create”.

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3. Enter a System ID for your SAP ALM by Sungard (ALM)

into the field “Technical System”, select type “MS .Net” and

enter a description.

4. Save your entries.

5. Select “Add Main Instance”.

6. Select the Product Version, e.g. “Focus ALM 6.0” Main

Instance “Banking Service SUNGRD”.

7. Select the Product Version “MS IIS 6.0” Main Instance

“MS IIS”.

8. Select the Product Version “MSFT .NET 2.0” Main

Instance “MSFT .Net Framework”.

9. Flag the System as “Production”.

10. Save your entries.

Attention: For the Product Version “Focus ALM 7.0”, do not

additionally select any Product Version MS IIS and do select

the Product Version “MSFT .NET 3.5” instead of “MSFT .NET

2.0”.

11. Select Tab “Instances”.

12. Enter the ALM System Instances, the Server and the

corresponding Operating System and its version. For the

instance naming convention we recommend the following:

<server>_<SID>_<#>.

13. If you cannot select the appropriate server from the value

help, create a new server using the “New Server” dialog.

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14. Select Tab “Database”.

15. Enter the ALM Server Database via the value help or create

a new database and save your entries with “Save”.

4.34.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “MS_.NET”.

4. Select the previously created Focus ALM 6.0 System

(Example: ALM).

5. Select “Configure System”.

6. Perform the described steps for the managed system

(detailed description available in the linked IMG

documentation).

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link “Configure

Diagnostics”.

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9. Your system is pre-selected.

10. Open the tray to mark the system as diagnostics-relevant.

11. Unselect the checkbox.

12. Select MS IIS 6.0, MSFT .NET 2.0 and Focus ALM 6.0

Product Versions (in the example of SAP ALM by SAP and

Sungard 6.0).

13. Select “Set”.

14. Select “Setup” to continue the setup.

15. For each instance you need to enter the system installation

directory (e.g. D:\) and select “Set”.

16. After entering the needed information, save the data and

continue the setup.

4.34.3 CA Wily Introscope Configuration

After setting up Solution Manager Diagnostics for the SAP ALM by Sungard system using the managed system setup

wizard, CA Wily Introscope .NET support needs to be configured. Install and configure the CA Wily Introscope .NET

agent on the managed system as per SAP Note 1126554.

4.35 Questra IDM 5.2S

4.35.1 Sending Data to System Landscape Directory

The SLD Data Supplier is configured to stream its system landscape information to the central SLD. As Questra IDM

5.2S is hosted on the SAP J2EE Engine, the SLD Data Supplier service of the SAP J2EE Engine needs to be

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configured to report the appropriate data to the central SLD. Please refer to the following information to publish system

landscape information to the SLD:

SAP Note: 1147499 – Connection to the System Landscape Directory.

SAP Note: 673144 – J2EE Engine Registration in the System Landscape Directory.

SAP Help:

http://help.sap.com/saphelp_nw70/helpdata/EN/42/e33ae230ba3ee2e10000000a1553f6/fr

ameset.htm

4.35.2 Configuring Technical System for Questra IDM 5.2S

1. Open the System Landscape application (Transaction:

SMSY).

2. Go to “Landscape components” “Server”.

3. Check if the <server name> exists. If so, verify server

details.

4. Go to Header tab to verify if the Data Supplier is “SLD”.

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5. Go to “Landscape components” “Database”.

6. Check if the <SAP Netweaver WebAS Java SID> exists. If

so, verify Database.

7. Go to Header tab to verify if the Data Supplier is “SLD”.

8. Go to “Landscape components” “System Component”

“Java”.

9. Check if the <SAP Netweaver WebAS Java SID> exists. If

so, verify the instances. It should show one SCS Instance,

one or more dispatcher and instance nodes.

10. Go to Header tab to verify if the Data Supplier is “SLD”.

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4.35.3 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “JAVA”.

4. Select the SID of SAP Netweaver WebAS JAVA

(Example: LB2).

5. Select “Configure System”.

6. Perform the described steps for the managed system

(detailed description available in the linked IMG

documentation).

7. Set the status of the activity to “performed”.

8. Start the diagnostics wizard using the link Configure

Diagnostics.

9. Your system is pre-selected.

10. To mark the system as diagnostics relevant open the tray.

You will initially see “Not Diagnostic Relevant” or other

product might be shown here.

11. Unselect the “Not Diagnostic Relevant” checkbox.

12. Select Questra IDM 5.2S and SAP WEB AS 7.0 Product

Versions. You may find other products as well listed, if

those applications are deployed in the same server, as in

this case an SAP Price and Margin Management product.

13. Select “Set”.

14. Select “Setup” to continue the setup.

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15. For each instance you need to enter the system

installation path (e.g. C:\usr\sap\<SID>) and select “Set".

If necessary, enter the software component paths. For

Questra IDM 5.2S, no entry is necessary here.

16. After entering the needed information, save the data and

continue the setup.

4.36 SAP Reach Compliance 1.1

This chapter describes the steps to setup a managed system SAP Reach Compliance 1.1. Table below summarizes

the five deployment scenarios you can encounter.

Scenarios Double Stack

SAP Basis SAP J2EE 1 SAP J2EE 2 SAP Basis SAP J2EE

ERP 6.0

Scenario 1

REACH (Abap) ERP 6.0 (EH&S)

REACH (Portal)

REACH (J2EE) SAP Portal (*)

ERP 6.0

Scenario 2

REACH (Abap)

ERP 6.0 (EH&S)

REACH (Portal)

REACH (J2EE)

SAP Portal (*)

ERP 6.0

Scenario 3

SAP REACH

(Abap)

ERP 6.0 (EH&S)

REACH (Portal)

SAP Portal (*) REACH (J2EE)

ERP 2004

Scenario 1

REACH (Abap)

ERP 2004

(EH&S)

REACH (Portal)

REACH (J2EE)

SAP Portal (*)

ERP 2004

Scenario 2

SAP REACH

(Abap)

ERP 2004

(EH&S)

SAP REACH (Portal)

SAP Portal (*) SAP REACH (J2EE)

The entry point for the SAP Reach Compliance system setup is the transaction SOLMAN_SETUP on Solution

Manager. From here, you‟ll find the complete guided procedure to setup your managed system (each step is

extensively described in the inline help). In the following, we focus only on the steps specific to a SAP Reach

Compliance system.

As this product is an add-on to SAP ERP which includes an Abap Stack and one or two Java stacks, you‟ll have to

setup the corresponding technical systems.

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4.36.1 Check solution landscape

If the prerequisites are met and Solution Manager as well as the managed system have been properly configured,

technical landscape is collected from SLD infrastructure then fetch by Solution Manager. As these tasks are performed

by scheduled jobs, it might take some time before the landscape is visible in Solution Manager.

1. Open Solution Manager System Landscape (Transaction:

SMSY).

2. Select “Landscape Components”.

3. Check that the Server is there.

4. Check that the Database is there.

5. Check that there are System Components of type “Java”

corresponding to the J2EE part of the landscape (one or

two depending on the deployment scenario).

6. Check that there is a System under product “SAP REAH

COMPLIANCE” for the ERP part of the landscape.

7. Check that Java System Component (can be the same

J2EE depending on the deployment scenario) is assigned

to Main instances “Portal Content” and “TDAG UI for

Reach”.

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8. Check that product “ERP” is part of the possible product

versions.

9. Check that Java System Component (can be the same

J2EE depending on the deployment scenario) is assigned

to Main Instances “SAP NW – Applic. Server Java” and

“SAP NW – Enterprise Portal”.

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4.36.2 ABAP technical system setup

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select the Abap technical system.

4. Select relevant Abap client.

5. Select “Configure System”.

6. Follow the guided procedure.

7. You are at the step 4 of the guided procedure “Diagnostics

Configuration” for the Abap technical system.

8. During this step, you do the activity “Configure

Diagnostics”.

9. Select “Configure Diagnostics” in the table.

10. Technical system is pre-selected.

11. Mark the technical system as “relevant” by de-selecting the

check box “Not Diagnostics Relevant”.

12. In case of an ERP 6.0 scenario, select in the list of product

versions “SAP ERP 6.0” and “SAP REACH COMPLIANCE

1.1” (by holding the Ctrl key).

13. In case of ERP 2004 scenario, select in the list of product

versions “SAP ERP 2004” and “SAP REACH

COMPLIANCE 1.1” (by holding the Ctrl key).

14. In case of an ERP 6.0 scenario, select in the list of Main

Instances “TDAG for Reach ERP 2005” and “ECC Server”.

15. In case of an ERP 2004 scenario, select in the list of Main

Instances “TDAG for Reach ERP 2004” and “ECC Server”.

16. Select “Set”.

17. Select “Setup”.

18. Continue the Diagnostics setup.

19. Continue the guided procedure.

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4.36.3 Java technical system setup

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select the Java technical system.

4. Select “Configure System”.

5. Follow the guided procedure.

6. You are at the step 4 of the guided procedure “Diagnostics

Configuration” for the Java technical system.

7. During this step, you do the activity “Configure

Diagnostics”.

8. Select “Configure Diagnostics” in the table.

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9. Technical system is pre-selected.

10. Mark the technical system as “relevant” by de-selecting the

check box “Not Diagnostics Relevant”.

11. In case of an ERP 6.0 scenario, select in the list of product

versions “SAP ERP 6.0” and “SAP REACH COMPLIANCE

1.1” (by holding the Ctrl key).

12. In case of ERP 2004 scenario, select in the list of product

versions “SAP ERP 2004” and “SAP REACH

COMPLIANCE 1.1” (by holding of the Ctrl key).

13. Select in the list of Main Instances “TDAG UI for Reach”,

“SAP NW – Applic. Server Java” and “Portal Content”.

14. Select “Set”.

15. Select “Setup”.

20. Continue the Diagnostics setup.

16. Continue the guided procedure.

4.37 SAP Commodity SL (NW) 5.6/7.2

The SLD Data Supplier is configured to stream its system landscape information to the central SLD. As CSL 5.6/7.2 is

hosted on the SAP J2EE Engine, the SLD Data Supplier service of the SAP J2EE Engine needs to be configured to

report the appropriate data to the central SLD. Please refer to the following information to publish system landscape

information to the SLD.

SAP Note: 1147499 – Connection to the System Landscape Directory

SAP Note: 673144 – J2EE Engine Registration in the System Landscape Directory

SAP Note: 1455248 – Wily Introscope for Commodity SL Native Java Servers

SAP Note: 1423145 – CCMS Monitoring Setup for Commodity SL using GRMG

SAP Help:

http://help.sap.com/saphelp_nw70/helpdata/EN/42/e33ae230ba3ee2e10000000a1553f6/fr

ameset.htm

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4.37.1 Configuring Technical System for TPT Commodity SL (NW)

1. Open the System Landscape application (Transaction:

SMSY)

2. Go to Landscape components Server

3. Check if the <server name> exists. If so, verify server

details.

4. Go to Header Tab to verify if the Data Supplier is “SLD”.

5. Go to Landscape components Database

6. Check if the <SAP Netweaver WebAS Java SID> exists. If

so, verify Database

7. Go to Header Tab to verify if the Data Supplier is “SLD”.

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8. Go to Landscape Components “Product Systems” (also

formally known as “Systems”) and expand.

9. For CSL 5.6 find the Product System “TPT

COMMODITY SL” and expand.

10. For CSL 7.2 find the Product System “COMMODITY SL”

and expand.

11. Go to Header Data tab and ensure the Active Product

versions.

12. Based on your specific CSL installation, ensure CSL

product release & Netweaver system. Example:

Commodity SL 7.1 & SAP Netweaver 7.0

13. Go to Product Instance Selection tab.

14. Ensure Commodity SL Product Instance is checked as

“Relevant”, Technical System is input and corresponding

System type is set to “Java”.

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15. Go to Landscape Components Technical Systems (also

formally known as System Components) Java

16. Check if the <SAP Netweaver WebAS Java SID> exists. If

so, verify the instances. It should show one SCS Instance,

one or more dispatcher and instance nodes.

17. Go to Header Tab to verify if the Data Supplier is “SLD”.

18. Go to Software Components Tab.

19. Ensure the CSL Software components are listed specific to

the CSL installation.

20. If for some reason, you do not find relevant CSL specific

software components then you can manually add them by

switching to Display <> Change mode.

21. If Step 20 is true in your case, continue with these steps 22

– 24, otherwise continue with the Diagnostics

Configuration.

22. Select “of Prod. Instance” command button from the

Software Components Tab in Edit mode.

23. A dialog prompts you to input the product you are looking.

Example: for CSL 7.2 release – find Product:

COMMODITY SL. For CSL 5.6 release – find Product:

TPT COMMODITY SL.

24. Choose appropriate Product version specific to your

installation.

25. Choose Prod. Instance as “COMMODITY SL”.

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4.37.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP)

2. Select Managed System Configuration

3. Select system type JAVA

4. Select the SID of SAP Netweaver WebAS JAVA (Example:

LB2)

5. Select Configure System

6. Perform the described steps for the managed system

(detailed description available in the linked IMG

documentation)

7. Set the status of the activity to performed

8. Start the diagnostics wizard using the link Configure

Diagnostics.

9. Your system is pre-selected.

10. To mark the system as diagnostics relevant open the tray.

You will initially see “NOT DIAGNOSTIC RELEVANT” or

other product might be shown here.

11. Unselect the “Not Diagnostic Relevant” checkbox

12. Select CSL 5.6 or 7.2* and SAP Netweaver 7.0 Product

Version*.

*(Choose release specific to your installation)

13. Select Set

14. Select Setup to continue the setup

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15. For each instance you need to enter the CSL system

installation path (e.g. C:\usr\sap\<SID>) and select set. If

necessary, enter the software component paths.

16. After entering the needed information, save the data and

continue the setup.

17. In the last step, status of green indicators will show up as

successful completion. Yellow indicator may signal some

warnings exist.

4.38 SAP BCM 6.0

For SAP BCM, an automated creation of the technical system via the SLD is currently not supported. Therefore you

have to create the technical system manually and afterwards run connect the managed system using the managed

system wizard.

4.38.1 Manual creation of technical system for SAP BCM 6.0

1. Open the “System Maintenance” application from the

common tasks area of the “Root Cause Analysis”

Workcenter (Transaction: SOLMAN_WORKCENTER).

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2. Select “Create”.

3. Enter a System ID for your BCM technical system into field

“Technical System”, select type “unspecified” and enter a

description.

4. Select “Save”.

5. Select “Add Main Instance”.

6. Select the Product Version “SAP BCM Software 6.0”

Main Instance “BCM Server” and click OK.

7. Repeat step 5 to 6 and add the following two main

instances:

MS IIS 6.0 MS IIS

MSFT .NET 2.0 MSFT .NET Framework

8. Flag the System as “Production”.

9. Select “Save”.

10. Select Tab “Instances”.

11. Enter the BCM Instances. For each server, one instance

entry needs to be maintained here. For the instance

naming convention, we recommend the following:

<server>_<SID>_<#>.

12. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

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13. Select tab “Database”.

14. You can‟t create a Database server here unless you flag

the box “Maintain Database Use”. Create CPM and CEM

database for your BCM system first.

15. Select “Save”.

4.38.2 Update Component Template for BCM

Please follow SAP OSS Note 1288773: SMD: Change Reporting for SAP BCM 5.5 and 6.0 to update the component

template for BCM in your Solution Manager.

4.38.3 Diagnostics Configuration

After making sure that your SAP BCM system is correctly set up, you can proceed with the diagnostics configuration for

you SAP BCM system.

1. Open the diagnostics setup application from the common

tasks area of the “Root Cause Analysis” Workcenter

(Transaction: SOLMAN_WORKCENTER).

2. Choose “Managed Systems”.

3. Choose “Setup Wizard”.

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4. Set the BCM as “Diagnostics Relevant” and select all the

products listed there.

5. Click “Set”.

6. Start the setup using the “Setup <SID> (Type)” button.

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7. In the Setup Parameters step, ensure the following

settings for each server entry:

Select your Wily server.

Please fill in the System Install Path. By default, it

is “C:\Program Files\Wicom\”.

8. Expand the “Software components paths (optional)” tray

and specify the path for IIS and .NET Framework. By

default, both of them are “C:\Windows\”.

9. After this is done, continue with the setup. After successful

setup you should see green traffic light.

4.39 SAP BusinessObjects Enterprise XI R2

For BusinessObjects Enterprise XI R2 an automated creation of the technical landscape via SLD is not supported.

Therefore you have to create the technical landscape manually and afterwards perform the Diagnostics Configuration

for the BOE system using the “Diagnostics Setup” wizard.

4.39.1 Creation of Technical System for BOE platform

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1. Open the system

maintenance application

from the common tasks area

of the Root Cause Analysis

Work Center (Transaction:

SOLMAN_WORKCENTER).

2. Press “Create”.

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3. Enter a System ID into field

“Technical System”, select

type “Unspecified” and enter

a description.

Please note:

- Business Objects

Enterprise does not have

a System ID concept,

however, in order to

identify the system

uniquely in Solution

Manager, you need to

make up and enter a

unique system ID here.

Usually a Technical

System is identified by

three letters in upper

case (long SID can be

longer).

4. Press “Save”.

5. Press “Add Product

Instance”.

6. Select the Product Version

“BOBJ ENTERPRISE XI

R2”.

7. Select Product Instance

“CENTRAL MANAGEMENT

SERVER”.

8. Repeat steps 5, 6 & 7 above

for the following Product

Instances:

i. CRYSTAL REPORTS SERVER

ii. DESKTOP INTELLIGENCE

SERVER

iii. EVENT SERVER

iv. INPUT FILE REPOSITORY

SERVER

v. JOB SERVER

vi. MULTIDIMENSIONAL ANALY.

SERVER

vii. OUTPUT FILE REPOSITORY

SERVER

viii. REPORT APPLICATION

SERVER

ix. SEARCH SERVER

x. WEB INTELLIGENCE SERVER

9. Press “Save”.

10. Flag the System as

“Production” in case of a

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production system.

11. Press “Save”.

12. Select Tab “Instances”.

13. Enter one instance per host

in the cluster. For the

instance naming convention,

we recommend the

following:

BOE _<server> (screenshot

is inverted).

14. If you cannot select the

appropriate server from the

value help, create a new

server using the button.

15. Select Tab “Database”.

16. Enter the Central Repository

Database via the value help

if the database was

previously created or create

a new database and select

“Save”. It is recommended to

use the same ID as was

chosen for the Business

Objects system.

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4.39.2 Creation of Technical System for BOE Web Application Server

1. Call transaction “SMSY”. 2. Right-click on Server. 3. Check that a server name

exists for each host where a WAS is installed. If yes, you do not need to create it again, go directly to step 9.

4. Select “Create New Server”.

5. Enter the server name where the WAS is installed.

6. Press Save.

7. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

8. Select “Save”.

9. Right-click on Technical Systems.

10. Select “Create New Technical System”.

11. Enter the System ID of the WAS system as Technical System name.

Please note:

- Business Objects

Enterprise does not have

a System ID concept,

however, in order to

identify the system

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uniquely in Solution

Manager, you need to

make up and enter a

unique system ID here.

Usually a Technical

System is identified by

three letters in upper

case (long SID can be

longer). 12. Select type “Unspecified”. 13. You can leave the field

Installation Number free. 14. Select “Save”.

15. Select tab “Header Data” 16. Select Flag “Production” in

case it is a production system.

17. Select tab “Instances” 18. Repeat the following for each

server (host) where WAS Servers are installed:

19. Add a new line. 20. Select the Server in field

“Server”. 21. Maintain the Instance Names

according to the following naming convention: WAS_<Server Name>

22. Select tab “Software Components”.

23. Select button: “of Prod. Instance”

24. Select Product Version “BOBJ Enterprise XI R2”

25. Select Product Instance “BOE WEB APPLICATION”.

26. Select “Continue (Enter)”

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4.39.3 Installation of Diagnostics Agent

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all hosts where BOE is installed (including the host(s) where the customer database(s) are installed). Please refer to SAP Note 1234387.

4.39.4 Diagnostics Configuration

After setting up the Technical System, the diagnostics configuration needs to be performed.

19. Open the configuration

wizard for SAP Solution

Manager (Transaction:

SOLMAN_SETUP).

20. Select Managed System

Configuration.

21. Select or enter system

type UNSPECIFIC.

22. Select the previously

created “SBOP Enterprise”

Technical System (Example:

BOE).

23. Press “Configure

System”.

24. Perform the described

steps for the managed

system (detailed description

available in the linked IMG

documentation). The

following steps are relevant:

xi. “Diagnostics Prerequisites”

xii. “Install Diagnostics Agent

xiii. ”Maintain SAP Router data”

xiv. “Configure DBA Cockpit”

xv. “Configure Diagnostics”

(see below)

25. Set the status of the

activity to “performed” when

done.

26. Start the diagnostics

wizard using the link

Configure Diagnostics.

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27. Technical System is pre-

selected.

28. Open the tray and mark the

Technical System as

relevant for diagnostics.

29. Select the following Product

Instances relevant for

diagnostics:

xvi. CENTRAL MANAGEMENT

SERVER

xvii. CRYSTAL REPORTS SERVER

xviii. DESKTOP INTELLIGENCE

SERVER

xix. EVENT SERVER

xx. INPUT FILE REPOSITORY

SERVER

xxi. JOB SERVER

xxii. MULTIDIMENSIONAL ANALY.

SERVER

xxiii. OUTPUT FILE REPOSITORY

SERVER

xxiv. REPORT APPLICATION

SERVER

xxv. SEARCH SERVER

xxvi. WEB INTELLIGENCE SERVER

30. Press “Set”.

31. Press “Setup” in the bottom

of the page.

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32. For each server instance

perform step 15 to 19.

33. Expand the details tray.

34. Check that SMD Agent is

selected properly.

35. Select the relevant Wily

Introscope Manager.

36. Enter the installation path of

the system. Example:

C:\Program Files\Business

Objects\BusinessObjects

Enterprise 11.5\. As a

landmark, just under the

installation directory, you

should find the directory

“logging” on Windows and

directory “bobje” on Unix

like OS.

37. Press “Set”.

20. If there is no load balancer,

enter the host and the port

of the Web Application

Server.

21. Select “Save” icon.

22. Select all the instances to

setup.

23. Press “Next”.

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24. Press “Setup”.

25. Wait the end of the setup

tasks.

4.39.5 Diagnostics Configuration for Web Application Server

You need to follow the same steps described for the BOE Technical System (previous chapter “Diagnostics Configuration”). Differences are listed below:

Step 4: Select the Technical System created for the Web Application Server.

Step 6: Do only the step “Configure Diagnostics”.

Step 11: Select Product Instance “BOE WEB APPLICATION”.

Step 18: Enter the installation path of the Web Application Server. Example: “C:\Program Files\Business Objects\Tomcat\”.

4.39.6 Additional setup steps

Please refer to SAP Note 1357901 for additional steps: “RCA: Managed System Setup for SAP BusinessObjects Enterprise”.

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4.40 SAP BusinessObjects Enterprise XI 3.0 & 3.1

Latest up to date information for SAP BOE 3.x is available in SAP Note 1357901.

For Business Objects Enterprise XI 3.0 and 3.1 an automated creation of the technical landscape via SLD is not

available. Therefore you need to create the technical landscape manually using the transaction SMSY and afterwards

perform the managed system setup for all BOE Technical Systems created.

In the following we assume that Solution Manager is properly configured and the SMD agents have been installed and

connected to the server. The minimum version of Solution Manager expected is EhP1 sps20 but EhP1 sps23 should be

preferred as it offers a better integration with RCA Work Center and Introscope (8.2.2).

On BOE side, the managed system setup procedure is simplified with version 3.1 SP2 and above since this release

brings a component necessary for change reporting (configuration extraction script). However, for previous versions of

BOE (3.0 and 3.1), it is possible to install separately the necessary component as outlined in this guideline.

As BOE XI 3.0 and XI 3.1 are similar products from Solution Manager Integration perspective, we‟ll focus in this chapter

on release 3.1 indicating only when there is a difference for 3.0.

A typical BOE landscape is composed of:

1 Technical System for BOE platform. In the case BOE has been installed on several hosts (cluster), you‟ll

have to create several instances in the SMSY Technical System (one for each host).

1 Technical System for BOE WAS. In the case BOE WAS has been installed on several hosts (cluster), you‟ll

have to create several instances in the SMSY Technical System (one for each host). Remark: in the case

several WAS point to the same BOE platform, several Technical Systems have to be created. For example, a

customer could start using the WAS installed by default (Apache Tomcat), then, later on, deploy the BOE‟s

web applications on another WAS like SAP J2EE or WebSphere.

1 optional Technical System for BOE IIS server. In the case IIS Server has been installed on several hosts

(cluster), you‟ll have to create several instances in the SMSY Technical System (one for each host).

Roadmap to setup SAP BusinessObjects Enterprise 3.x:

1. Creation of Technical System for BOE platform.

2. Creation of Technical System(s) for BOE WAS (Web Application Server).

3. Creation of Technical System for BOE IIS (optional).

4. Creation of Product System for BOE platform and assignment of Product Instances to the Technical System.

5. Creation of Product System(s) for BOE WAS and assignment of Product Instances to the Technical System(s).

6. Creation of Product System for BOE IIS and assignment of Product Instances to the Technical System

(optional).

7. Managed System Setup of BOE platform Technical System.

8. Managed System Setup of BOE WAS Technical System(s).

9. Managed System Setup of BOE IIS Technical System (optional).

10. Setup of BOE platform‟s configuration extraction.

Caution: depending on the version of Solution Manager and the PPMS entries, Product Instance‟s names indicated in

this guideline might be slightly different. The table below indicates the correspondence between Product Instance‟s

names which are expected and the Product Instance Template‟s names that might be displayed in some user

interfaces.

Product Instance’s Name Product Instance Template’s Name

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JOB SERVER JOB SERVER

REPORT APPLICATION SERVER REPORT APPLICATION SERVER

MULTIDIMENSIONAL ANALY. SERVER Multidimensional Analy. Serv.

CENTRAL MANAGEMENT SERVER Central Management Service

CRYSTAL REPORTS SERVER Crystal Report Server

DESKTOP INTELLIGENCE SERVER DESKTOP INTELLIGENCE SERVER

WEB INTELLIGENCE SERVER WebI Processing Services

INPUT FILE REPOSITORY SERVER INPUT FILE REPOSITORY SERVER

EVENT SERVER Event Service

OUTPUT FILE REPOSITORY SERVER Output File Repository Service

BOE WEB APPLICATION JAVA BOE WEB APPLICATION JAVA

BOE WEB APPLICATION .NET BOE WEB APPLICATION .NET

ADAPTIVE PROCESSING SERVER Platform Processing Services

ADAPTIVE JOB SERVER ADAPTIVE JOB SERVER

SERVER INTELLIGENCE AGENT SERVER INTELLIGENCE AGENT

CONNECTION SERVER Connectivity Services

WEB APP CONTAINER SERVER Web App. Container Service

4.40.1 Creation of Technical System for BOE platform

A typical BOE landscape comes with the following tiers:

A web tier, comprising a Java Web Application Server like Tomcat and/or a .Net IIS server,

an application tier also called backend platform, comprising a set of scalable servers and services,

a data tier comprising a set of databases against the report are build.

In the following, we describe how to define in Solution Manager, the Technical System corresponding to the backend

platform (i.e. BOE platform).

1. Call transaction “SMSY” in the abap client.

2. Right-click on Server. 3. Check that a server name

exists for each host where a BOE is installed. If yes, you do not need to create it again, go directly to step 9.

4. Select “Create New Server”.

5. Enter the server name where BOE is installed.

6. Press Save.

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7. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

8. Press “Save”.

9. Right-click on Databases. 10. Select “Create New

Database”.

11. Create a database entry for BOE Central Repository (CMS database). You should use the same SID than BOE Technical System. See recommendation for BOE Technical System SID below.

12. Enter the information requested and especially fields Manufacturer and Server.

Remark: not all databases supported by BOE 3.x can be setup in Solution Manager EhP1. If the database is not in the proposed list (e.g. MySql) you can skip this step; DBA Cockpit application won‟t be available to perform remote database monitoring.

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13. Right-click on Technical Systems.

14. Select “Create New Technical System”.

15. Enter the System ID of the BOE system as Technical System name.

Please note:

- Business Objects

Enterprise does not have

a System ID concept,

however, in order to

identify the system

uniquely in Solution

Manager, you need to

make up and enter a

unique system ID here.

Usually a Technical

System is identified by

three letters in upper

case (long SID can be

longer).

- The following pattern is

recommended for the

SID: BOE_DEV,

BOE_TEST, BOE_QA,

BOE_PROD

- If several technical

systems of the same type

(DEV, TEST, QA…) exist,

you can use a number to

distinguish them:

BOE1_DEV, BOE2_DEV,

BOE1_PRD… 16. Select type “Unspecified”. 17. You can leave the field

Installation Number free. 18. Select “Save”.

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19. Select tab “Header Data” 20. Select Flag “Production” in

case it is a production system.

21. If you have created a database in the previous steps, select it.

22. Select tab “Instances”. 23. Repeat steps 24, 25 and 26

for each host where BOE platform is installed:

24. Add a new line. 25. Select the Server in field

“Server”. 26. Maintain Instance‟s names

according to the following naming convention: BOE_<Server Name> Please Note: in the convention above “BOE” is a constant and as nothing to do with the SID of the Technical System.

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27. Select the tab “Software Components”.

28. Select button: “of Prod. Instance”.

29. Select Product “SBOP ENTERPRISE”.

30. Select Product Version “BOBJ Enterprise XI 3.1”.

31. Select Product Instance “REPORT APPLICATION SERVER”.

32. Select “Continue” (Enter). 33. Repeat steps 28, 29, 30, 31,

32 for the following Product Instances (use the same Product and Product Version):

xxvii. DESKTOP INTELLIGENCE

SERVER

xxviii. EVENT SERVER

xxix. INPUT FILE REPOSITORY

SERVER

xxx. JOB SERVER

xxxi. MULTIDIMENSIONAL ANALY.

SERVER

xxxii. OUTPUT FILE REPOSITORY

SERVER

xxxiii. CENTRAL MANAGEMENT

SERVER

xxxiv. CONNECTION SERVER

xxxv. WEB INTELLIGENCE SERVER

xxxvi. ADAPTIVE JOB SERVER

xxxvii. ADAPTIVE PROCESSING

SERVER

xxxviii. SERVER INTELLIGENCE

AGENT

xxxix. WEB APP.CONTAINER

SERVER (only for XI 3.1)

34. Save your changes.

4.40.2 Creation of Technical System for BOE Web Application Server

A typical BOE system contains one java Web Application Server or more. Tomcat is the WAS installed by default but

more are supported (like SAP J2EE and WebSphere).

Whatever the type of WAS installed (even SAP J2EE), you should follow the following procedure based on a Technical

System of type “Unspecified”. In the case the WAS is installed on several hosts, only one Technical System should be

created with several instances.

1. Call transaction “SMSY”. 2. Right-click on Server. 3. Check that a server name

exists for each host where the

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WAS is installed. If yes, you do not need to create it again, go directly to step 9.

4. Select “Create New Server”.

5. Enter the server name where the WAS is installed.

6. Press Save.

7. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

8. Select “Save”.

9. Right-click on Technical Systems.

10. Select “Create New Technical System”.

27. Enter the System ID of the WAS system as Technical System name.

Please note:

- BOE WAS might not have

a System ID concept,

however, in order to

identify the system

uniquely in Solution

Manager, you need to

make up and enter a

unique system ID here.

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Usually a Technical

System is identified by

three letters in upper

case (long SID can be

longer).

- The following pattern is

recommended for the

SID: BOW_DEV,

BOW_TEST, BOW_QA,

BOW_PROD

- If several technical

systems of the same type

(DEV, TEST, QA…) exist,

you can use a number to

distinguish them:

BOW1_DEV,

BOW2_DEV,

BOW1_PRD… 11. Select type “Unspecified”. 12. You can leave the field

Installation Number free. 13. Select “Save”.

14. Select tab “Header Data” 15. Select Flag “Production” in

case it is a production system.

16. Select tab “Instances” 17. Repeat the steps 18, 19 and

20 for each host where the WAS is installed:

18. Add a new line. 19. Select the Server in field

“Server”. 20. Maintain the Instance Names

according to the following naming convention: WAS_<Server Name>. Remark, “WAS” is a constant and as nothing to do with Technical System‟s SID.

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21. Select tab “Software Components”

22. Select button: “of Prod. Instance”

23. Select Product “SBOP ENTERPRISE”

24. Select Product Version “BOBJ Enterprise XI 3.1”

25. Select Product Instance “BOE WEB APPLICATION JAVA”.

26. Select “Continue” (Enter).

27. Save your changes.

4.40.3 Creation of Technical System for BOE IIS server

This chapter is relevant only if IIS Server is part of the landscape (Windows only).

1. Call transaction “SMSY”. 2. Right-click on Server. 3. Check if the server name

where IIS is installed is already there. If yes, you do not need to create it again, go directly to step 9.

4. Select “Create New Server”.

5. Enter the server name where your IIS is installed.

6. Press Save.

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7. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

8. Select “Save”.

9. Right-click on Technical Systems.

10. Select “Create New Technical System”.

28. Enter the System ID of the IIS system as Technical System.

Please note:

- IIS doesn‟t have a

System ID concept,

however, in order to

identify the system

uniquely in Solution

Manager, you need to

make up and enter a

unique system ID here.

Usually a Technical

System is identified by

three letters in upper

case (long SID can be

longer).

- The following pattern is

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recommended for the

SID: BON_DEV,

BON_TEST, BON_QA,

BON_PROD

- If several technical

systems of the same type

(DEV, TEST, QA…) exist,

you can use a number to

distinguish them:

BON1_DEV, BON2_DEV,

BON1_PRD… 11. Select type “MS.Net”. 12. You can leave the field

Installation Number free. 13. Select “Save”.

14. Select tab “Header Data” 15. Select Flag “Production” if it is

a production system

16. Select tab “Instances” 17. Repeat the steps 18, 19 20

for each server (host) where IIS is installed:

18. Add a new line. 19. Select the Server in field

“Server”. 20. Maintain the Instance Name

according to the following naming convention: IIS_<Server Name>

21. Select tab “Software Components”

22. Select button: “of Prod. Instance”

23. Select Product “MS IIS”. 24. Select the correct IIS Version. 25. Select Product Instance “MS

IIS”. 26. Select “Continue (Enter)” Please note: If the system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of

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Windows Server 2008 it is probably 7.0.

27. Select button: “of Prod. Instance”

28. Select Product “MSFT.NET”. 29. Select the Version

“MSFT.NET 1.1” 30. Select Product Instance

“MSFT.NET Framework” Select “Continue (Enter)”

31. Select button: “of Prod. Instance”

32. Select Product “SBOP ENTERPRISE”.

33. Select the Version “BOBJ ENTERPRISE XI 3.1”

34. Select Product Instance “BOE WEB APPLICATION .NET 3.1”

35. Select “Continue (Enter)” 36. Press button “Save”

4.40.4 Creation of Product System for BOE platform and assignment of Technical System

In this step, we‟ll create a SMSY Product System for BOE platform and will assign Product Instances of this Product

System to the Technical System we created previously for the BOE platform. As mentioned below, it is important for

the following to use the same SID for the Product System and the Technical System.

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1. Execute transaction SMSY in Solution

Manager.

2. On the left side select “Landscape

Components”.

3. Select node “Product Systems”.

4. Create a system for product “SBOP

ENTERPRISE” and product version “BOBJ

ENTERPRISE XI 3.1”. (do a right click on

product “SBOP ENTERPRISE” and select

“Create New System”)

5. Enter the same System ID than the

Technical System created for BOE

platform.

6. Select tab “Product Instance Selection”

7. On the top menu, select “Display <->

Change” (also button Ctrl + F1).

8. In front of Product Instance “ADAPTIVE

JOB SERVER” check checkbox “Relevant”.

9. In front of Product Instance “ADAPTIVE

JOB SERVER” check checkbox “Technical

System”.

10. In front of Product Instance “ADAPTIVE

JOB SERVER”, enter Technical System

created for BOE platform (it should have the

same SID).

11. Select Technical System type

“Unspecified”.

12. Repeat the Technical System assignment

operation (steps 8 to 11) for the following

Product Instances:

xl. CENTRAL MANAGEMENT SERVER

xli. CRYSTAL REPORTS SERVER

xlii. DESKTOP INTELLIGENCE SERVER

xliii. EVENT SERVER

xliv. INPUT FILE REPOSITORY SERVER

xlv. JOB SERVER

xlvi. MULTIDIMENSIONAL ANALY. SERVER

xlvii. OUTPUT FILE REPOSITORY SERVER

xlviii. REPORT APPLICATION SERVER

xlix. CONNECTION SERVER

l. WEB INTELLIGENCE SERVER

li. ADAPTIVE JOB SERVER (already done)

lii. ADAPTIVE PROCESSING SERVER

liii. SERVER INTELLIGENCE AGENT

liv. WEB APP.CONTAINER SERVER (only for

version 3.1)

13. Press “Save”.

14. On the top menu, select “Display <->

Change” (also button Ctrl + F1).

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4.40.5 Creation of Product System for BOE WAS and assignment of Technical System

In this step, we‟ll create a SMSY Product System for BOE Web Application Server and will assign Product Instances of

this Product System to the Technical System we created previously for the WAS. As mentioned below, it is important

for the following to use the same SID for the Product System and the Technical System.

1. Execute transaction SMSY

in Solution Manager.

2. On the left side select

“Landscape Components”.

3. Select node “Product

Systems”.

4. Create a system for product

“SBOP ENTERPRISE” and

product version “BOBJ

ENTERPRISE XI 3.1”. (do a

right click on product “SBOP

ENTERPRISE” and select

“Create New System”)

5. Enter the same System ID

than the Technical System

created for BOE WAS.

6. Select tab “Product Instance

Selection”

7. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

8. In front of Product Instance

“BOE WEB APPLICATION

JAVA” check checkbox

“Relevant”.

9. In front of Product Instance

“BOE WEB APPLICATION

JAVA” check checkbox

“Technical System”.

10. In front of Product Instance

“BOE WEB APPLICATION

JAVA”, enter Technical

System created for BOE

WAS (it should have the

same SID).

11. Select Technical System

type “Unspecified”.

12. Press “Save”.

13. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

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4.40.6 Creation of Product System for BOE IIS and assignment of Technical System

This is an optional step, relevant only if the BOE landscape contains an IIS server. In the following, we‟ll create a

SMSY Product System for BOE IIS and will assign Product Instances of this Product System to the corresponding

Technical System we created previously. As mentioned below, it is important for the following to use the same SID for

the Product System and the Technical System.

1. Execute transaction SMSY

in Solution Manager.

2. On the left side select

“Landscape Components”.

3. Select node “Product

Systems”.

4. Create a system for product

“MS IIS” and product version

“MS IIS 6.0” (or the version

of IIS relevant to your

landscape). (do a right click

on product “MS IIS” and

select “Create New System”)

5. Enter the same System ID

than the Technical System

created for BOE IIS (type

MS .Net).

6. Press button “Installed

Product Versions”.

7. Check checkbox “Free

Product/Select Product

Version”.

8. Add product “MSFT .NET”

and product version

corresponding to your

system.

9. Add product “SBOP

ENTERPRISE” and product

version “BOBJ

ENTERPRISE XI 3.1”.

10. Press “Copy”.

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11. Answer “No” to the popup

“Copy product instance

assignments?”.

12. Press “Save”.

13. Select tab “Product Instance

Selection”

14. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

15. In front of Product Instance

“MS IIS” check checkbox

“Relevant”.

16. In front of Product Instance

“MS IIS” check checkbox

“Technical System”.

17. In front of Product Instance

“MS IIS”, enter Technical

System created for BOE IIS.

18. Select Technical System

type “MS .Net”.

19. Press “Save”.

20. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

21. On the left side, under

Product Systems node,

select product “MSFT .Net”.

22. Product system created

above for product “MS IIS”

should be listed (with the

same system ID).

23. Select tab “Product Instance

Selection”

24. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

25. In front of Product Instance

“MS .Net Frame” check

checkbox “Relevant”.

26. In front of Product Instance

“MS .Net Frame” check

checkbox “Technical

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System”.

27. In front of Product Instance

“MS .Net Frame”, enter

Technical System created

for BOE IIS.

28. Select Technical System

type “MS .Net”.

29. Press “Save”.

30. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

31. Press “Save”.

32. On the left side, under

Product Systems node,

select product “SBOP

ENTERPRISE”.

33. Product system created

above for product “MS IIS”

should be listed (with the

same system ID).

34. Select tab “Product Instance

Selection”

35. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

36. In front of Product Instance

“BOE WEB APPLICATION

.NET” check checkbox

“Relevant”.

37. In front of Product Instance

“BOE WEB APPLICATION

.NET” check checkbox

“Technical System”.

38. In front of Product Instance

“BOE WEB APPLICATION

.NET”, enter Technical

System created for BOE IIS.

39. Select Technical System

type “MS .Net”.

40. Press “Save”.

41. On the top menu, select

“Display <-> Change” (also

button Ctrl + F1).

42. Press “Save”.

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4.40.7 Managed System Setup of BOE platform Technical System

The following describes the managed system setup procedure for BOE platform Technical System.

1. Open the configuration wizard for SAP

Solution Manager (Transaction:

SOLMAN_SETUP).

2. Select Managed System Configuration.

3. Select or enter system type UNSPECIFIC.

4. Select BOE platform Technical System in the

list.

5. Press “Configure System”.

6. For each activity, a detailed description is

available in the linked IMG documentation.

7. Perform activity “Diagnostics Prerequisites”

8. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

9. Press “Continue”

10. Perform activity “Install Diagnostics Agent” if

not already done. SAP Host Control and

Diagnostics Agent needs to be installed on all

hosts where BOE platform is installed. Please

refer to: SAP Note 1234387.

11. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

12. Perform activity ”Maintain SAP Router data”.

Remark: you can come back later to an

activity if you don‟t have the information at

hand.

13. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

14. If relevant, perform the activity “Configure

DBA Cockpit” for Central Repository (CMS

DB).

15. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

16. Press “Continue”.

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17. You are on the step 3, “Diagnostics

Configuration”.

18. Start the diagnostics wizard using the button

“Open URL”. You must configure Diagnostics

for the BOE platform Technical System. See

following steps.

19. Your system is pre-

selected.

20. Open the tray “Managed

Products”

21. Mark the system as

relevant for diagnostics

(i.e. uncheck the check

box).

22. Press “Set”.

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23. Open the tray “Product

Instances”.

24. Select following Product

Instances relevant for

diagnostics:

lv. CENTRAL MANAGEMENT

SERVER

lvi. CRYSTAL REPORTS SERVER

lvii. DESKTOP INTELLIGENCE

SERVER

lviii. EVENT SERVER

lix. INPUT FILE REPOSITORY

SERVER

lx. JOB SERVER

lxi. MULTIDIMENSIONAL ANALY.

SERVER

lxii. OUTPUT FILE REPOSITORY

SERVER

lxiii. REPORT APPLICATION

SERVER

lxiv. CONNECTION SERVER

lxv. WEB INTELLIGENCE SERVER

lxvi. ADAPTIVE JOB SERVER

lxvii. ADAPTIVE PROCESSING

SERVER

lxviii. SERVER INTELLIGENCE

AGENT

lxix. WEB APP.CONTAINER

SERVER (only for version 3.1)

25. Press “Set”.

26. Press “Setup …” in the

bottom of the page.

27. For each server instance,

repeat steps below: 28,

29, 30, 31 and 32.

28. Expand the details tray

(small black arrow in the

upper left of the table).

29. Check that the SMD

Agent is selected properly

(agent must be up and

running).

30. Select the relevant Wily

Introscope Manager.

31. Enter the installation path

of the system. Example:

“C:\Program Files\Business

Objects\BusinessObjects

Enterprise 12.0\”. As a

landmark, just under the

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installation directory, you

should find the directory

“logging” on Windows and

the directory “bobje” on Unix

like systems.

32. Press “Set”.

26. Enter the host and the port

of the load balancer. If there

is no load balancer, enter

directly the host and the port

of the BOE Web Application

Server (one of them if there

are several).

27. Press “Save”.

28. Select all the instances to

setup. There should be one

instance per instance

defined in SMSY Technical

System (i.e. one instance

pert host where BOE

platform is installed).

29. Press “Next”.

30. Press “Setup”.

31. Wait the end of the setup

tasks (the screen is

refreshed automatically). It

can take several minutes.

32. Check that all setup tasks

finished successfully (green

status).

33. Press “Quit”.

4.40.8 Managed System Setup of BOE WAS Technical System

The following describes the managed system setup procedure for BOE Web Application Server (WAS) Technical

System(s). If there are several Web Application Servers configured, then you need to perform the managed system

setup for all of them.

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1. Open the configuration wizard for SAP

Solution Manager (Transaction:

SOLMAN_SETUP).

2. Select Managed System Configuration.

3. Select or enter system type UNSPECIFIC.

4. Select BOE WAS Technical System in the

list.

5. Press “Configure System”.

6. For each activity, a detailed description is

available in the linked IMG documentation.

7. Perform activity “Diagnostics Prerequisites”.

8. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

9. Press “Continue”.

10. Perform activity “Install Diagnostics Agent” if

not already done. SAP Host Control and

Diagnostics Agent needs to be installed on all

hosts where BOE WAS is installed. Please

refer to: SAP Note 1234387.

11. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

12. Perform activity ”Maintain SAP Router data”.

Remark: you can come back later to an

activity if you don‟t have the information at

hand.

13. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

14. Press “Continue”.

15. You are on the step 3, “Diagnostics

Configuration”.

16. Start the diagnostics wizard using the button

“Open URL”. You must configure Diagnostics

for the BOE WAS Technical System. See

following steps.

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17. Technical System is pre-

selected.

18. Open the tray “Managed

Products”

19. Mark the Technical System

as relevant for diagnostics

(i.e. uncheck the check

box).

20. Press “Set”.

21. Open the tray “Product

Instances”.

22. Select the following Product

Instances relevant for

diagnostics:

lxx. BOE WEB APPLICATION JAVA

23. Press “Set”.

24. Press “Setup …” in the

bottom of the page.

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25. For each server instance

(there should be one server

instance per host where the

WAS is installed), repeat

following steps (26 to 30).

26. Expand the details tray

(small black arrow in the

upper left of the table).

27. Check that the SMD Agent

is selected properly (agent

must be up and running

during the setup).

28. Select the relevant Wily

Introscope Manager.

29. Enter the installation path.

Windows Example:

“C:\Program Files\Business

Objects\Tomcat55\”.

Unix Example:

“/usr/sap/BOE/bobje/tomcat/”

As a landmark, whatever the

type of WAS, under the

installation path, you should

find the directory “webapps”.

30. Press “Set”.

34. Enter the host and the port

of the load balancer. If there

is no load balancer, enter

directly the host and the port

of the BOE Web Application

Server (one of them if there

are several).

35. Press “Save”.

36. Select all instances to setup.

There should be one per

instance defined in SMSY

Technical System (i.e. one

instance pert host where

BOE WAS is installed).

37. Press “Next”.

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38. Press “Setup”.

39. Wait the end of the setup

tasks (page is refreshed

automatically).

40. Check that all setup tasks

finished successfully (green

status).

41. Press “Quit”.

4.40.9 Managed System Setup of BOE IIS Technical System

The following describes the managed system setup procedure for MS IIS Technical System (optional).

1. Open the configuration wizard for SAP

Solution Manager (Transaction:

SOLMAN_SETUP).

2. Select Managed System Configuration.

3. Select or enter system type “MS .Net”.

4. Select BOE IIS Technical System in the list.

5. Press “Configure System”.

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6. For each activity, a detailed description is

available in the linked IMG documentation.

7. Perform activity “Diagnostics Prerequisites”

8. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

9. Press “Continue”

10. Perform activity “Install Diagnostics Agent” if

not already done. SAP Host Control and

Diagnostics Agent needs to be installed on all

hosts where IIS server is installed. Please

refer to: SAP Note 1234387.

11. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

12. Perform activity ”Maintain SAP Router data”.

Remark: you can come back later to an

activity if you don‟t have the information at

hand.

13. When the activity is done. Press the button

“Change”, set the execution status to

“performed” and press “Save”.

14. Press “Continue”.

15. You are on the step 3, “Diagnostics

Configuration”.

16. Start the diagnostics wizard using the button

“Open URL”. You must configure Diagnostics

for the BOE IIS Technical System. See

following steps.

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17. Your system is pre-selected.

18. Open the tray “Managed

Products”

19. Mark the Technical System

as relevant for diagnostics

(i.e. uncheck the check

box).

20. You should see a list of

several products (normally

3), select:

BOBJ ENTERPRISE XI 3.1

MS IIS 6.0 (or relevant

version for your Technical

System)

MSFT .NET 3.0 (or relevant

version for your Technical

System)

21. Press “Set”.

22. Open the tray “Product

Instances”.

23. Select the following Product

Instances relevant for

diagnostics:

lxxi. BOE WEB APPLICATION

.NET

lxxii. MS IIS

lxxiii. MSFT .Net Framework

24. Press “Set”.

25. Press “Setup …” in the

bottom of the page.

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26. For each server instance

(there should be one per

host where IIS is installed),

repeat the following steps

(27 to 32).

27. Expand the details tray

(small black arrow in the

upper left of the table).

28. Check that the SMD Agent

is selected properly (agent

must be up and running

during the setup).

29. Select the relevant Wily

Introscope Manager.

30. Enter the same installation

path than for BOE Technical

System. Example:

“C:\Program Files\Business

Objects\BusinessObjects

Enterprise 12.0\”.

31. Expand the tray “Software

Components paths

(optional)” and enter the

Windows directory in front of

components “MS IIS” and

“MSFT .Net”.Expand the

tray Software components

paths.

32. Press “Set”.

33. Enter the host and the port

of the load balancer. If there

is no load balancer, enter

directly the host and the port

of the BOE IIS server.

34. Press “Save”.

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35. Select all instances to

setup. There should be one

instance per instance

defined in SMSY Technical

System (i.e. one instance

pert host where BOE IIS

server is installed).

36. Press “Next”.

37. Press “Setup”.

38. Wait the end of the setup

tasks (screen is

automatically refreshed).

39. Check that all setup tasks

finished successfully (green

status).

40. Press “Quit”.

4.40.10 Setup configuration extraction of BOE platform Technical System

In the following steps we configure the extraction of configuration stored in the Central Repository.

Remark: For Unix managed systems, you need a Solution Manager EhP1 SP21 or upper to use the configuration

extraction script.

Install the extraction component on BOE system

If BOE‟s version is 3.1 SP2 or upper, you do not need to install the extraction component on the managed system, you

can go directly to next step (“Create a read only administrator user on BOE system”). For previous versions (3.0 or

3.1), it is necessary to download and install the component called BOE configuration extraction script.

BOE configuration extraction script needs to be installed on all hosts of the managed system. In addition to this, some

configuration steps are necessary. The location from where you can download the configuration extraction script and

the additional steps are described in SAP note 1357901.

Create a read only administrator user on BOE system

For security reason, the configuration extraction should not be configured with a user having write access to BOE

system. A dedicated read only user should be used instead. The procedure below explains how to create such a read-

only user with sufficient authorization to execute the configuration extraction script.

Remark: Instead of directly assign the authorizations to a user, as described here under, it is also possible to assign

the authorizations to a dedicated group that will be assign later on to the user.

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1. Log in the CMC using your

usual Administrator Login.

http://< WAS host>:<WAS

port>/CmcApp/logon.faces

Where WAS is the Web

Application Server (e.g.

Tomcat)

2. Create a new user. First go in

“Users and Groups”.

3. Click on the icon « Create new

user ».

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4. Give a name to the user, fill in

the password and click

« create and close ».

5. Go in « Applications », select

CMC and right click and

choose « User security ».

6. Click on « Add principals ».

7. Select your created user on

the left and add it to the right

column, then click “add and

assign security”.

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8. Add the « view right » and

click “ok”.

9. Go in « Servers » section and

click Manage->”top level

security”->”All Servers”.

10. Click on « Add Principals ».

11. Select your created user on

the left and add it to the right

column then click “Add and

assign security”.

12. Select the “view” right and

add it to the left column and

click ok.

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13. In the Servers Section,

select Manage-> Top-Level

security -> All Servers Groups,

and repeat steps 10, 11 and

12.

14. In the Folders Section,

select Manage-> Top-Level

security -> All Folders, and

repeat steps 10, 11 and 12.

15. In the “Personals Folders”

Section, select Manage-> Top-

Level security -> All Personal

Folders, and repeat steps from

step 10.

16. In the “Inboxes” Section,

select Manage-> Top-Level

security -> All Inboxes, and

repeat steps from step 10.

17. Login as your new user to

validate that you can logon

and see: servers list, folders,

personal folders and inboxes.

Enter the configuration extraction properties

1. Logon to “Agent

Administration” web UI. With

an administrator user, the link

is accessible in the left pane of

RCA Work Center.

2. Select tab “Applications

Configuration”.

3. On the left pane select agent

application

“com.sap.smd.agent.applicatio

n.remoteos”.

4. Select the scope

corresponding to the host

where BOE platform is

installed. If BOE platform is

installed on several hosts, this

procedure must be repeated

for each of them (i.e. on all

hosts where at least one BOE

platform server is running).

Remark: the agent must be

connected to be visible in the

dropdown “Scope”.

5. Press “Edit”.

6. Press “Add Property”.

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7. Add the following properties:

PROPERTY NAME Description

ENV_SID_<SID>_BOE_DIR BOE installation directory. Caution: this is not the same directory

entered during the Diagnostics setup but one level above. As a

landmark, On a Windows OS, under the installation directory, you

should find directories “tomcat55” & “common”. On a Unix OS, under

the installation directory, you can find directories “tomcat” & “java”.

Windows example: C:\Program Files\Business Objects\

Unix example: /usr/BOE/bobje/

ENV_SID_<SID>_BOE_CMS CMS connection string: <CMS host>:<CMS port>.

In the case several CMS are available, whatever CMS should be ok.

Remark: load balancing does not work for configuration extraction

(i.e. configuration won‟t be collected for the host if the selected CMS

is down).

Example: NCED60185602A:6400

ENV_SID_<SID>_BOE_CMS_USR CMS user with read only access to the Central Repository. See

chapter “Create read only CMS user”. You should check the

checkbox “Secure Property” so that the user‟s name won‟t be

displayed later on in the UI.

ENV_SID_<SID>_BOE_CMS_PWD Password for the CMS user. You should check the checkbox “Secure

Property” so that the user‟s password won‟t be displayed later on in

the UI.

(*) Where <SID> is the long SID of the BOE Technical System entered in SMSY (e.g. BOE_PROD)

8. Don‟t forget to press “Save”

button when you have finished.

Check that configuration extraction is working properly

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1. Log in the RCA Work Center.

2. Select “Host Analysis”.

3. Select one of the hosts where

BOE is installed.

4. OS Command Console

application is opened in an

external window.

5. Select the relevant Technical

System ID.

6. Select the group “BOE”.

7. Select the command

“DumpServerAps”.

8. Press button “Send

Command”.

9. The configuration of the CMS

server running on the selected

host should be displayed in the

result window (If a CMS is

running on the host).

Remarks:

If BOE servers are installed

on several hosts, you should

check the configuration

extraction on all of them.

You can also select other

commands depending on

what type of server are

installed on the host.

In the test fail, you should

check the application logs of

the corresponding SMD

Agent. As the agent‟s user

executes some commands

located under BOE‟s

installation folders, it is

necessary that he has

enough authorizations to do

so (read & execution).

4.40.11 Configuration of Remote Database Monitoring

DBA Cockpit can be configured for CMS DB (Central Repository) using the wizard. For all other databases (customer

databases) connected to BOE, please refer to SAP Note 1265134: “DBA Cockpit: Connecting a remote database”.

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4.41 SAP Business Objects Explorer XI 3.2

For SBOP Explorer XI 3.2 an automated creation of the technical landscape via SLD is not available. Therefore you

have to create the technical landscape manually and afterwards perform the Diagnostics Configuration for the BOE

system using the “Diagnostics Setup” wizard.

In the following we assume that Solution Manager is properly configured and the SMD agents have been installed and

connected to the server.

As first step you have to perform the setup for the basis platform “SAP Business Objects Enterprise XI 3.1” as

described in the appropriate chapter in this document. The Business Objects Explorer will run as components on this

system and will therefore use the same SID as the “BO Enterprise XI” system.

4.41.1 Modification of technical system for SBOP Web Application Server

If the landscape contains several WAS, only one technical system must be created with several instances.

1. Open the system

maintenance application from

the common tasks area of the

Root Cause Analysis Work

Center (Transaction:

SOLMAN_WORKCENTER).

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2. Open the „Unspecified‟

systems and select the SID of

the WEBAS of the BOE

System (e.g. B32_WAS).

Please note:

WAS systems might not be

installed with a System ID,

however, in order to identify

the system uniquely in

Diagnostics you need to make

up and enter a unique system

ID here. Usually a technical

system is identified by three

letters in upper case, so all

components should contain

the same 3 letters (e.g. B32).

3. Press “Add Main Instance”.

4. Select the Product Version

“SBOP Explorer XI 3.2”.

5. Select the Main Instance

“WEB GATEWAY”.

6. Press “Save”.

7. Flag the System as

“Production” if it is a

production system.

8. Press “Save”.

9. Select Tab “Instances”.

10. Check if there is an

instance per host in the

cluster. For the instance

naming convention, we

recommend the following:

<SID>_<server>

11. If you cannot select the

appropriate server from the

value help, create a new

server using the button “New

Server”.

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4.41.2 Main instance in case of Tomcat Web Application Server

12. Press “Add Main

Instance”.

13. Select the fitting Product

Version, e.g. “TOMCAT BY

APACHE 5.5”.

14. Select the Main Instance

“APACHE TOMCAT”.

15. Press “Save”.

4.41.3 Modification of technical system for SBOP Explorer

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1. Open the system

maintenance application

from the common tasks

area of the Root Cause

Analysis Work Center

(Transaction:

SOLMAN_WORKCENTE

R).

2. Open the „Unspecified‟

Systems.

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3. Select the System ID of

the BOE system (e.g.

B32).

Please note:

BOE systems might not be

installed with a System ID,

however, in order to identify

the system uniquely in

Diagnostics you need to

make up and enter a unique

system ID here. Usually a

technical system is identified

by three letters in upper case,

so all components should

contain the same 3 letters

(e.g. B32).

4. Press “Add Main

Instance”.

5. Select the Product

Version “SBOP Explorer

XI 3.2”.

6. Select the Main Instance

“Exploration Server”.

7. Press “Save”.

Please repeat steps 5-8 also

for the following main

instances:

“Index Server”

“Master Server”

“Search Sever”

8. Flag the System as

“Production” if it is a

production system.

9. Press “Save”.

10. Select Tab “Instances”.

11. Enter one instance per

host in the cluster. For

the instance naming

convention, we

recommend the following:

<SID>_<server>

12. If you cannot select the

appropriate server from

the value help, create a

new server using the

button “New Server”.

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4.41.4 Creation of technical system for SAP BW Accelerator (BWA)

1. Open the system

maintenance application

from the common tasks

area of the Root Cause

Analysis Work Center

(Transaction:

SOLMAN_WORKCENTE

R).

2. Press “Create”.

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3. Enter a System ID into

field “Technical System”,

select type “TREX” and

enter a description.

4. Press “Save”.

Please note:

BWA systems might not

be installed with a

System ID, however, in

order to identify the

system uniquely in

Diagnostics you need to

make up and enter a

unique system ID here.

Usually a technical

system is identified by

three letters in upper

case, so all components

should contain the same

3 letters (e.g. B22_BWA).

5. Press “Add Main

Instance”.

6. Select the Product Version

“SAP BW Accelerator 7.2”.

7. Select the Main Instance

“BI Accelerator”.

8. Press “Save”.

9. Flag the System as

“Production” if it is a

production system.

10. Press “Save”.

11. Select Tab

“Instances”.

12. Enter one instance

per host in the cluster. For

the instance naming

convention, we

recommend the following:

“Name Service 3<NR>03

for <NR> on <server>”

aher <NR> is the Instance

number (in our case 00).

13. If you cannot select

the appropriate server

from the value help, create

a new server using the

button “New Server”.

14. Select

„NAMESERVER‟ as

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Server role

15. Press “Save”.

4.41.5 Check the assignment of the technical systems

1. Execute transaction SMSY

in Solution Manager.

2. On the left side select

“Landscape Components”.

3. You can find the System

B32 under the section

„SBOP EXPLORER‟ and

„SBOP enterprise‟ with the

created system ID (e.g.

B32)

4. Choose the SBOP

Explorer system and

select tab „Selection of

Main Instances‟

5. Check that for the main

instances::

“Exploration Server”

“Index Server”

“Master Server”

“Search Sever” the

„Relevant‟ flag is set

and the technical

system <SID> („B32‟)

is linked

6. Choose the „SBOP Web

Application Server‟ system

and select tab „Selection of

Main Instances‟

Check that for the

main instances::

“Web GATEWAY the

„Relevant‟ flag is set

and the technical

systems <SID>_WAS

(„B32_WAS‟) is linked

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7. In “Landscape

Components” select node

“Systems” and open „SAP

BI Accelerator‟.

8. You should find our „SBOP

BWA‟ system (B22_BWA)

9. Choose the BWA system

and select tab „Selection of

Main Instances‟

10. Check that for the

main instances::

“BI Accelerator” the

„Relevant‟ flag is set and

the technical system

<SID>_BWA („B32_BWA‟)

is linked

4.41.6 Installation of Diagnostics Agent on all hosts

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all hosts where any component of SBOP Explorer is installed (including the hosts where the customer database are installed). Please refer to: SAP Note 1234387.

4.41.7 Diagnostics Configuration for SBOP Explorer technical system

After setting up the technical system, the diagnostics configuration needs to be performed.

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1. Open the configuration wizard for

SAP Solution Manager

(Transaction: SOLMAN_SETUP).

2. Select Managed System

Configuration.

3. Select or enter system type

UNSPECIFIC.

4. Select the previously created

“SBOP Explorer XI 3.2” technical

systems (Example: B32).

5. Press “Configure System”.

6. Perform the described steps for the

managed system (detailed

description available in the linked

IMG documentation). The following

steps are relevant:

-“Diagnostics Prerequisites”

-“Install Diagnostics Agent

-”Maintain SAP Router data”

-“Configure DBA Cockpit” for

Central Repository (CMS DB). To

configure DBA Cockpit for

customer databases, see

additional steps below.

-“Configure Diagnostics” (see

below)

7. Set the status of the activity to

“performed” when done.

8. Start the diagnostics wizard using

the link Configure Diagnostics

(Open URL).

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9. Your system is pre-selected.

10. Additionally to „BOBJ Enterprise XI

3.1‟, select “SBOP Explorer XI 3.2”.

11. Push „Set‟

12. Add the following Main Instances

relevant for diagnostics (push

„CTRL‟ key on keyboard and click

with the mouse):

-Exploration Server

-Index Server

-Master Server

-Search Server

13. Press “Set”.

14. Press “Setup <B32>” at the bottom

of the page.

15. For each server instance…

16. Expand the details tray.

17. Check that the SMD Agent is

selected properly.

18. Check the relevant Wily Introscope

Manager.

19. If not available enter the installation

path of the BOE system. Example:

“C:\Program Files (x86)\Business Objects\”.

20. Press “Set”.

21. If there is no load balancer, enter

the host and the port of a Web

Application Server.

22. Press “Save”.

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23. Select all the instances to setup.

24. Press “Next”.

25. Press “Setup”.

26. Wait the end of the setup tasks.

4.41.8 Diagnostics Configuration for SBOP Web Application Server

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP

Solution Manager (Transaction:

SOLMAN_SETUP).

2. Select Managed System Configuration.

3. Select or enter system type

UNSPECIFIC.

4. Select the previously created “SBOP Web

Application Server” technical systems

(Example: B32_WAS).

Note: There are only the first 3 characters

shown of the SID, please use the tooltip

of the mouse to find the right System.

5. Press “Configure System”.

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6. Perform the described steps for the

managed system (detailed description

available in the linked IMG

documentation). The following steps are

relevant:

-“Diagnostics Prerequisites”

-“Install Diagnostics Agent

-”Maintain SAP Router data”

-“Configure DBA Cockpit” for Central

Repository (CMS DB). To configure

DBA Cockpit for customer databases,

see additional steps below.

-“Configure Diagnostics” (see below)

7. Set the status of the activity to

“performed” when done.

8. Start the diagnostics wizard using the link

Configure Diagnostics (Open URL).

9. Your system is pre-selected.

10. Open the tray and mark the system as

relevant for diagnostics (i.e. uncheck the

check box).

11. If there are several products, select

“SBOP Explorer XI 3.2” and if

WebApplication server is TOMCAT,

please choose „TOMCAT BY APACHE 5,‟

as well.

12. Push „Set‟

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13. Add the following Main Instances relevant

for diagnostics:

-WeB Gateway

-Apache Tomcat (in case of TOMCAT)

14. Press “Set”.

15. Press “Setup” in the bottom of the page.

16. For each server instance…

17. Expand the details tray.

18. Check that the SMD Agent is selected

properly.

19. Select the relevant Wily Introscope

Manager.

20. Enter the installation path of the system.

Example:

“C:/Program Files (x86)/Business

Objects/Tomcat55/”.

21. Press “Set”.

22. If there is no load balancer, enter the host

and the port of a Web Application Server.

23. Press “Save”.

24. Select all the instances to setup.

25. Press “Next”.

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26. Press “Setup”.

27. Wait the end of the setup tasks.

4.41.9 Diagnostics Configuration for SAP BW Accelerator (BWA)

To configure SAP BW Accelerator for diagnostics, please follow the instructions in chapter “SAP BW Accelerator (BIA /

BWA)”.

4.41.10 Setup database configuration extraction of Business Objects Enterprise

To configure the extraction of configuration stored in the Central Repository, please check the description in chapter

“Setup database configuration extraction” for Business Objects Enterprise XI 3.1

4.41.11 Configuration of Remote Database Monitoring for Business Objects Enterprise

To configure the databases of Business Objects Enterprise for remote DB monitoring, please refer to chapter

“Configuration of Remote Database Monitoring” for Business Objects Enterprise XI 3.1.

4.41.12 Additional setup steps

Please refer to SAP Note 1388247 for additional steps: “RCA: Managed System Setup for SAP Business Objects Explorer

4.42 SAP eSourcing 4.2, 5.0

For SAP eSourcing an automated creation of the technical system via the SLD is currently not supported. Therefore

you have to create the technical system manually and afterwards run connect the managed system using the managed

system wizard.

4.42.1 Manual creation of technical system for SAP eSourcing

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16. Open the “system

maintenance”

application from the

common tasks area of

the Root Cause

Analysis Workcenter

(Transaction:

SOLMAN_WORKCENT

ER)

17. Select Create

18. Enter a System ID for

your eSourcing Server

into field “Technical

System”, select type

“unspecified” and enter

a description.

19. Select Save

20. Select “Add Main

Instance”.

21. Select the Product

Version “SAP E-

Sourcing/CLM SAP

E-Sourcing 5.0” or SAP

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E-Sourcing 4.2 Main

Instance “E-Sourcing

SRM Java Server, E-

Sourcing Optimizer, E-

Sourcing Generator”

22. Select Save

23. Flag the System as

“Production”.

24. Select Save

25. Select Tab “Instances”.

26. Enter the E-Sourcing

Instances, the Server

and the corresponding

Server Roles. For the

instance naming

convention we

recommend the

following:

<server>_<SID>_<#>

27. If you cannot select the

appropriate server from

the value help, create a

new server using the

button.

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28. Select Tab “Database”.

29. You are not able to

create Database server

here. You have to use

transaction code “smsy”

in ABAP stack to create

Database and select E-

Sourcing server. After

Database is created.

You should be able to

see Database

information after you

select “Database”

4.42.2 Diagnostics Configuration

After making sure that your SAP E-Sourcing system is correctly set up, you can proceed with the diagnostics

configuration for you SAP E-Sourcing system.

10. Open the diagnostics

setup application from

the common tasks area

of the Root Cause

Analysis Workcenter

(Transaction:

SOLMAN_WORKCENT

ER)

11. Choose “Managed

Systems”

12. Choose “Setup Wizard”

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13. Jump to the SID of your

E-Sourcing

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14. Set the E-Sourcing as

„Diagnostics Relevant‟

15. Start the Setup using the

“Setup SID (PRODUCT)”

button

16. In the Setup Parameters

step, ensure the following

settings

a. Select your wily

server

b. Please fill in n the

System Install

Path:

i. D:/jboss/jb

ossb/jboss

-3.2.7/ if

your

installation

path is

selected

as this

otherwise

enter your

system

installation

path

ii. Add

Compone

nt path

17. After this is done, continue

with the setup.

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18. select wily server

19. after successfully setup you

should green traffic light

4.43 SAP POS 2.0, 2.1, 2.2 and 2.3

For SAP POS an automated creation of the technical system via the SLD is currently not supported. Therefore you

have to create the technical system manually and afterwards run connect the managed system using the managed

system wizard.

4.43.1 Manual creation of technical system for SAP POS

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1. Open the system maintenance application from

the common tasks area of the Root Cause

Analysis Workcenter (Transaction:

SOLMAN_WORKCENTER)

2. Select Create

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3. Enter a System ID for your SAP POS system into

the field “Technical System”, select type

“Unspecified” and enter a description.

4. Select Save

5. Select “Add Main Instance”.

6. Select the Product Version, e.g. “SAP POS 2.1”

Main Instance “Store Server” (you might

choose different Main Instances as you need)

7. Flag the System as “Production”.

8. Select Save

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9. Select Tab “Instances”.

10. Enter the POS System Instances, the Server and

the corresponding Operating System and its

version. For the instance naming convention we

recommend the following:

<server>_<SID>_<#>

11. If you cannot select the appropriate server from

the value help, create a new server using the

button.

12. Select Tab “Database”.

13. Enter the POS Server Database via the value

help or create a new database and select “Save”.

4.43.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Log on to your Solution Manager System, Use transaction /nSolMan_WorkCenter.

2. Click the link “Diagnostics Setup” as marked in Red.

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3. Choose Managed System.

4. Choose “Setup Wizard”

5. Find out your system ID (SID)

6. Make sure the “Not Diagnostics Relevant” was not selected.

7. Choose Managed System. Choose your Wily EM host from the dropdown list.

8. Enter the System Install Path, e.g. “C:\Program Files\SAP\Retail Systems\”.

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9. Extend software components paths (optional), as marked in Red. You might enter the Software components paths for your system components, for example :

TRANSNET 1.7: “C:\Program Files\SAP\Transnet\”

TGM EJV 10.0: “C:\Program Files\SAP\Retail Systems\Sales Journal Viewer\” TGM STORE MANAGER 10.0: “C:\Program Files\SAP\Retail

Systems\Store Manager\” TGM XPRESS POS SERVER 10.0: “C:\Program Files\SAP\Retail Systems\Xpress Server\”

TGM CONFIGURATOR 10.0: “C:\Program Files\SAP\Retail Systems\Store Configurator\”

10. Follow the wizard, click “Next”. Until the wizard is setting up your managed system. As shown on the left screen.

11. Setup finished. You may ignore the yellow warning for Wilyhost Agent setup.

4.44 SAP Archiving & Document Access by Open Text 9.5.1, 9.6.1 & 9.6.0

4.44.1 Manual Creation of Technical System for SAP Archiving & Document Access by Open Text 9.5.1, 9.6.1 & 9.6.0

For SAP Archiving & Document Access by Open Text 9.5.1, 9.6.1 & 9.6.0, an automated creation of the technical

system via the SLD is currently not supported. Therefore, you have to create the technical system manually and then

run managed system setup wizard.

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16. Log on to the Solution Manager system

17. Open the system maintenance application from

Common Tasks area of the Root Cause

Analysis Workcenter

(Transaction: SOLMAN_WORKCENTER)

18. Select Create

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19. Enter a System ID for your SAP Archiving &

Document Access by Open Text 9.5.1, 9.6.1 or

9.6.0 Archive Server (AAA) into the field

“Technical System”, select type “Unspecified”

and enter a description, i.e. TS Archive Server

961 SP20

20. Select Save

21. Select “Add Main Instance”.

22. Select the Product, Product Version and Main

Instance “SAP ARC&DOC ACCESS BY OPEN

TEXT-> SAP ARC&DOC ACCESS BY OT 9.6.1-

>Archive Server”

23. Flag the System as “Production”.

24. Select Save

25. Select Tab “Instances”.

26. Enter the AAA System Instance, the Server and

the corresponding Operating System and its

version. i.e. ArcSrv_VMW2586

27. If you cannot select the appropriate server from

the value help, create a new server using the

button.

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28. Select Tab “Database”.

29. Check “Maintain Database Use” checkbox

30. Enter the PCM Server Database via the value

help or create a new database and select

“Save”.

4.44.2 Managed System Setup Wizard

After setting up the technical system with SMSY Wizard, the managed system setup wizard is used for the SAP

Archiving & Document Access by Open Text 9.5.1, 9.6.1 or 9.6.0 solution manager diagnostics setup.

1. In Solution Manager Diagnostics(SMX), go to Diagnostics Setup -> Managed Systems -> Setup Wizard, enter the SID in the “Jump to SID” field and enter

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2. Expand the breadcrumb in the “detail” and Uncheck “Not Diagnostics Relevant”; Pick up your system if it comes with several of different system type

3. Select product version and click on “Set”.

4. Set the installation path of “D:/IXOS/”” and click “Set”, Then “Next” to finish this step.

5. Before setup, we should see as shown to the left,

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6. In addition, after setup the results are as shown to the left. In case you see wily agent error,

just ignore as Archive Server does not have

any static wily instrumentation

4.45 SAP Environmental Compliance 3.0

This chapter describes the steps to setup a managed system SAP Environmental Compliance 3.0. SAP EC is an add-

on product of SAP NetWeaver CE 7.1. As a consequence, it is fully integrated with SLD and the technical landscape is

reported automatically through this infrastructure.

The entry point for the SAP EC system setup is the transaction /SOLMAN_SETUP on Solution Manager. From here,

you‟ll find the complete guided procedure to setup your managed system (each step is extensively described in the

inline help). In the following, we focus only on the steps that are specific to a SAP EC.

4.45.1 Check solution landscape

If the prerequisites are met and Solution Manager as well as the managed system have been properly configured,

technical landscape is collected from SLD infrastructure then fetch by Solution Manager. As these tasks are performed

by scheduled jobs, it might take some time before the landscape is visible in Solution Manager.

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18. Open Solution Manager System Landscape (Transaction:

SMSY)

19. Select “Landscapes Components”

20. Check that the Server is there.

21. Check that the Database is there.

22. Check that there is a System Components of type “Java”

corresponding to the SAP J2EE.

23. Check that there is a System under product “SAP

NETWEAVER CE”.

24. Check that Main instances “Java Application Server” is

associated with the corresponding Java System

Component. Create the association if necessary.

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4.45.2 Java technical system setup

1. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP)

21. Select “Managed System Configuration”

22. Select the Java technical system

2. Select “Configure System”

3. Follow the guided procedure…

4. …

5. You are at the step 4 of the guided procedure

“Diagnostics Configuration” for the Java technical

system.

6. During this step, you do the activity “Configure Diagnostics”

7. Select “Configure Diagnostics” in the table

8. Technical system is preselected

9. Mark the technical system as “relevant” by deselecting the

check box “Not Diagnostics Relevant”.

10. Select in the list of product versions “SAP NETWEAVER

CE 7.1”.

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11. Select in the list of Main Instance “Application Server”.

12. Select “Set”

13. Select “Setup”

14. Continue the Diagnostics setup …

15 Continue the guided procedure …

4.46 Syclo Agentry Servers

If the SAP Solution Manager 7.0 EHP1 is on Support Level stacks below SPS 21, please refer to SAP Note 1371097 first.

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4.46.1 Manual creation of technical systems for Syclo Agentry Servers

1. Call transaction

“SOLMAN_SETUP”.

2. Select “Managed System Configuration”.

3. Select “Maintain Technical Systems”.

4. Select “Create”.

5. Enter the System ID of your Agentry Server into field “Technical System”, select type “Unspecified” and enter a description.

6. Select “Save”. 7. Select “Production”. 8. Select “Save”. Please note: Agentry Servers are not installed with a System ID, however, in order to identify the system uniquely in Diagnostics you need to enter a SID. We recommend entering the SID of the corresponding ABAP backend system here.

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9. Select “Add Main Instance”. 10. Select Product Version

“MOBILE PLATFORM BY SYCLO 5.0.

11. Select the Main Instance 12. “AGENTRY SERVER”.

13. Select Tab “Instances”. 14. Enter the Server (hostname)

where the Agentry Server is installed. Enter an instance name.

15. If you cannot select the appropriate server from the value help, create a new server using the button “New Server”.

16. Select “SAVE”

4.46.2 Installation of Diagnostics Agent

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all Agentry server hosts. Please refer to SAP Note 1234387.

4.46.3 Diagnostics Configuration for Syclo Agentry Servers

After setting up the technical system, the diagnostics configuration steps need to be performed.

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1. Open the Root Cause Analysis Workcenter: (Transaction

SOLMAN_WORKCENTER).

2. Select Common Tasks -> Diagnostics Setup.

3. Select Managed System -> Setup Wizard.

4. Select the triangle Icon besides the System (SID) you created previously.

5. Click on the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

6. Select “Set”.

7. Press button “Setup <SID…>”

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17. Enter the Installation Path for Agentry Server. E.g. “D:\Agentry\ServerProd”

18. Select “Set”.

19. Select the checkbox besides the server name.

20. Select Next.

21. Select Setup.

22. After some seconds the setup should be finished with green or at least yellow lights.

4.46.4 Additional configuration steps

Please enable Process Monitoring for the Agentry Server as described in SAP Note 1371097.

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4.47 SAP BPC 5.1/7.0/for Microsoft

For SAP BPC 5.1 and SAP BPC 7.0 for Microsoft an automated creation of the technical system via the SLD is currently not supported. Therefore you have to enter the BPC system landscape information manually using transaction SMSY. Afterwards perform the Diagnostics Configuration for the BPC system using the “Diagnostics Setup” wizard.

4.47.1 Manual creation of technical systems for SAP BPC 5.1/7.0/for Microsoft

23. Call transaction “SMSY”.

24. Repeat the steps 3-8 for all servers which are not yet maintained in SMSY and which run software components of your BPC system (BPC Web Servers, BPC Application Servers, Microsoft Analysis Services, Microsoft Reporting Services, Microsoft Integration Services, SQL Server Database):

25. Right-click on Server.

26. Select “Create New Server”.

27. Enter the server name where your BPC Server is installed.

28. Press Save

29. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

30. Select “Save”.

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31. Right-click on Database. 32. Select “Create New

Database”.

33. Enter the System ID of your BPC system as Database name.

34. Select “Save”. Please note: BPC systems are not installed with a System ID, however, in order to identify the system in Diagnostics you need to make up and enter a system ID here.

35. Select SQL Server in field Manufacturer.

36. Select the Server installed the SQL Server database.

37. Select “Save”.

38. Right-click on System Components.

39. Select “Create New System Component”.

40. Enter the System ID of your BPC system as System Component name.

41. Select type “MS.Net”. 42. You can leave the field

Installation Number free. 43. Select “Save”. Please note: 44. BPC systems are not

installed with a System ID, however, in order to identify the system in Diagnostics you need to make up and enter a unique system ID here.

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45. Select tab “Header Data” 46. Select Flag “Production” 47. Select the Database you

maintained previously.

48. Select tab “Instances” 49. Repeat the following for each

server (host) where BPC Application Servers, Web Servers, Microsoft Reporting Services, Microsoft Analysis Services and Microsoft Integration Services are installed:

50. Add a new line. 51. Select the Server in field

“Server”. 52. Maintain the Instance Name

according to the following naming convention: <Server Name>_<System ID>

53. Select tab “Software Components”

54. Select button: “Copy Software Component from Main Instance”

55. Select Product “SAP BPC FOR MICROSOFT”.

56. Select the correct Product Version.

57. Select Main Instance “BPC Server”.

58. Select “Continue (Enter)”

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59. Select button: “Copy Software Component from Main Instance”

60. Select Product “MS IIS”. 61. Select the correct IIS Version. 62. Select Main Instance “MS

IIS”. 63. Select “Continue (Enter)” Please note: If your system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

64. Select button: “Copy Software Component from Main Instance”

65. Select Product “MSFT.NET”. 66. Select the Version

“MSFT.NET 1.1” 67. Select Main Instance

“MSFT.NET Framework” Select “Continue (Enter)”

68. Press button “Save”

69. Right-click on Systems. 70. Select “Create New System”.

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71. Enter the System ID of your BPC system.

72. Select product “SAP BPC FOR MICROSOFT”.

73. Select the correct Product Version.

74. You can leave the field Installation Number free.

75. Select “Save” Please note: BPC systems are not installed with a System ID, however, in order to identify the system in Diagnostics you need to make up and enter a unique system ID here.

76. Select tab “Selection of Main Instances”.

77. Select flags “Relevant” and “System Component” for the Main Instance “BPC Server”.

78. Assign the System Component defined above and select the Type “MS. Net”.

79. Select “Save”.

80. Select tab “Header Data”. 81. Select button “Installed

Product Versions”. 82. Select Flag “Free

Product/Select Product version”.

83. Select Product “MSFT.NET” and Product Version “MSFT.NET 1.1”

84. Select “Copy” and confirm the popups.

85. Select Product “MS IIS” and the version of MS IIS you use”

86. Select “Copy” and confirm the popups.

87. Ensure that flag “Leading Product Version” is not set for any Product.

88. Select “Save”. Please note: If your system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

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89. In the Landscape Components section to the left expand “Systems” -> “MS IIS” tree and select the system you created.

90. Select tab “Selection of Main Instances”.

91. Select flags “Relevant” and “System Component” for the Main Instance “MS IIS”.

92. Assign the System Component defined above and select the Type “MS. Net”.

93. Select “Save”.

94. In the Landscape Components section to the left expand “Systems” -> “MSFT.NET” tree and select the system you created previously.

95. Select tab “Selection of Main Instances”.

96. Select flags “Relevant” and “System Component” for the Main Instance “MSFT.NET”.

97. Assign the System Component defined above and select the Type “MS. Net”.

98. Select “Save”.

4.47.2 Installation of Diagnostic Agents

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all servers (hosts) where BPC Application Servers, Web Servers, Microsoft Reporting Services, Microsoft Analysis Services and Microsoft Integration Services are installed. Please refer to SAP Note 1234387.

4.47.3 Diagnostics Configuration

After setting up the technical system and installation of the Diagnostics Agents, the configuration steps need to be performed.

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8. Open the Root Cause Analysis Work Center (Transaction: SOLMAN_Workcenter).

9. Expand section “Common Tasks”.

10. Select “Diagnostics Setup”.

11. Select “Managed Systems” -> “Setup Wizard”.

12. Select the system you created before.

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13. Select the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

14. Select (highlight) the following Products to be managed by Diagnostics: MS IIS <XX>, MSFT .Net <XX>, SAP BPC <XX> if they are not already highlighted.

15. Select “Set” if you had to change anything otherwise “Cancel”.

16. Select the triangle below Main Instances.

17. Select (highlight) the following Main Instances to be managed by Diagnostics: MS IIS, MSFT .Net Framework, BPC Server or BPC .net Server if they are not already highlighted.

18. Select “Set” if you had to change anything otherwise “Cancel”.

19.

20. Press button “Setup <SID…>”

21. Specify Installation Path for BPC Server.

22. Specify Software Component Paths for MS IIS, MSFT .Net Framework and BPC Server.

23. Select Next.

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24. Select Setup.

25. After some seconds the setup should be finished with green or at least yellow lights.

4.47.4 BPC specific configuration of Wily Agents

The collection of performance counters for BPC and IIS/.net needs to be enabled. Therefore please refer to SAP Note 1328011 to perform the Configuration of SMD Host agent and CA Wily Introscope .Net Agent.

4.47.5 Configuration of Remote Database Monitoring

Please refer to SAP Note 1388700. Please note: For Microsoft SQL Server, the DBsl and the client software are provided exclusively for the Windows operating system. UNIX/Linux-based Solution Manager Systems require a separate application server on Windows to enable you to connect an SQL Server database.

4.48 SAP BPC 7.0 for SAP Netweaver

The system landscape for SAP BPC for Netweaver consists out of at least one BPC .NET Server and one Business Plan.and Cons. ABAP stack. For the BPC .NET Server an automated creation of the technical system via the SLD is currently not supported. Therefore you have to enter the BPC system landscape information manually using transaction SMSY. Afterwards perform the Diagnostics Configuration for the BPC system using the “Diagnostics Setup” wizard.

4.48.1 Manual creation of technical systems for the BPC .NET Server

1. Call transaction “SMSY”. 2. Repeat the steps 3-8 for all

servers which are not yet maintained in SMSY and which run software components of your BPC system (BPC Web Servers, BPC Application Servers).

3. Right-click on Server.

4. Select “Create New Server”.

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5. Enter the server name where your BPC Server is installed.

6. Press Save.

7. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

8. Select “Save”.

9. Right-click on System Components.

10. Select “Create New System Component”.

11. Enter the System ID of your BPC system as System Component name.

12. Select type “MS.Net”. 13. You can leave the field

Installation Number free. 14. Select “Save”. Please note: The .Net Web/Application servers are not installed with a System ID; however, in order to identify the system in Diagnostics you need to enter a system ID here We would recommend using the same system id as the SAP NetWeaver Application Server.

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15. Select tab “Header Data” 16. Select Flag “Production”

17. Select tab “Instances” 18. Repeat the following for each

server (host) where BPC Application Servers and Web Servers are installed:

19. Add a new line. 20. Select the Server in field

“Server”. 21. Maintain the Instance Name

according to the following naming convention: <Server Name>_<System ID>

22. Select tab “Software Components”

23. Select button: “Copy Software Component from Main Instance”

24. Select Product “SAP BPC FOR SAP NETWEAVER”.

25. Select the correct Product Version.

26. Select Main Instance “BPC .NET Server”.

27. Select “Continue (Enter)”

28. Select button: “Copy Software Component from Main Instance”

29. Select Product “MS IIS”. 30. Select the correct IIS Version. 31. Select Main Instance “MS

IIS”. 32. Select “Continue (Enter)” Please note: If your system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

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33. Select button: “Copy Software Component from Main Instance”

34. Select Product “MSFT.NET”. 35. Select the Version

“MSFT.NET 1.1” 36. Select Main Instance

“MSFT.NET Framework” Select “Continue (Enter)”

37. Press button “Save”

38. Right-click on Systems. 39. Select “Create New System”.

40. Enter the System ID of your BPC system.

41. Select product “SAP BPC FOR NETWEAVER”.

42. Select the correct Product Version.

43. You can leave the field Installation Number free.

44. Select “Save”

45. Select tab “Selection of Main Instances”.

46. Select flags “Relevant” and “System Component” for the Main Instance “BPC Server”.

47. Assign the System Component defined above and select the Type “MS. Net”.

48. Select “Save”.

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49. Select tab “Header Data”. 50. Select button “Installed

Product Versions”. 51. Select Flag “Free

Product/Select Product version”.

52. Select Product “MSFT.NET” and Product Version “MSFT.NET 1.1”

53. Select “Copy” and confirm the popup.

54. Select Product “MS IIS” and the version of MS IIS you use”

55. Select “Copy” and confirm the popup.

56. Ensure that flag “Leading Product Version” is not set for any Product.

57. Select “Save”. Please note: If your system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

58. In the Landscape Components section expand “Systems” -> “MS IIS” tree and select the system you created.

59. Select tab “Selection of Main Instances”.

60. Select flags “Relevant” and “System Component” for the Main Instance “MS IIS”.

61. Assign the System Component defined above and select the Type “MS. Net”.

62. Select “Save”.

63. In the Landscape Components section expand “Systems” -> “MSFT.NET” tree and select the system you created previously.

64. Select tab “Selection of Main Instances”.

65. Select flags “Relevant” and “System Component” for the Main Instance “MSFT.NET”.

66. Assign the System Component defined above and select the Type “MS.

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Net”. 67. Select “Save”.

4.48.2 Creation of technical systems for the BPC ABAP stack

The data necessary for the SLD are collected via the data supplier available in ABAP. Start the configuration of the System Landscape Directory (Transaction RZ70) and send the collected data to your System Landscape Directory. Afterwards some adjustment in transaction SMSY in Solution Manager is necessary.

1. Start the configuration of the System Landscape Directory in Transaction RZ70 in the BPC ABAP stack.

2. Enter your SLD connection information.

3. Activate the settings.

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4. Start Transaction SMSY in SAP Solution Manager.

5. In the Landscape Components section to the left expand the “Systems” -> “SAP Netweaver” tree and select the system reported into SLD.

Please note: If the system was reported to SLD recently, it might only appear in SMSY after the next run of the Landscape fetch job.

6. Select tab “Selection of Main Instances”.

7. Select the Main Instance “Business Intelligence” as relevant.

8. Select “Save”

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9. Select tab “Header Data”. 10. Select button “Installed

Product Versions”. 11. Select Flag “Free

Product/Select Product version”.

12. Select Product “SAP BPC FOR SAP NETWEAVER” and the correct Product Version “.

13. Select “Copy” and confirm the popup.

14. Ensure that flag “Leading Product Version” is not set for any Product.

15. Select “Save”.

16. In the Landscape Components section to the left expand the “Systems” -> “SAP BPC FOR SAP NETWEAVER” tree and select the system.

17. Select tab “Selection of Main Instances”.

18. Select the Main Instance “Business Plan.and Cons. ABAP” as relevant.

19. Select “Save”

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20. In the Landscape Components section to the left select the Main Instance “Business Plan.and Cons. ABAP”.

21. Select tab “Clients” on the right screen, mark the relevant client and generate a read RFC destination using the RFC generation wizard. In the wizard unselect all options but “RFC Destination and User for Read Access”.

4.48.3 Installation of Diagnostic Agents

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all servers (hosts) where BPC Application Servers, Web Servers and BPC ABAP Stack are installed. Please refer to SAP Note 1234387.

4.48.4 Diagnostics Configuration for BPC .NET Server

After setting up the technical system and installation of the Diagnostics Agents, the configuration steps need to be performed.

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1. Open the Root Cause Analysis Work Center (Transaction: SOLMAN_Workcenter).

2. Expand section “Common Tasks”.

3. Select “Diagnostics Setup”.

4. Select “Managed Systems” -> “Setup Wizard”.

5. Select the system you created before.

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6. Select the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

7. Select (highlight) the following Products to be managed by Diagnostics: MS IIS <XX>, MSFT .Net <XX>, SAP BPC <XX> if they are not already highlighted.

8. Select “Set” if you had to change anything otherwise “Cancel”.

9. Select the triangle below Main Instances.

10. Select (highlight) the following Main Instances to be managed by Diagnostics: MS IIS, MSFT .Net Framework, BPC .net Server if they are not already highlighted.

11. Select “Set” if you had to change anything otherwise “Cancel”.

12.

13. Press button “Setup <SID…>”

14. Specify Installation Path for BPC Server.

15. Specify Software Component Paths for MS IIS, MSFT .Net Framework and BPC Server.

16. Select “Set”.

17. Select Next.

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18. Select Setup.

19. After some seconds the setup should be finished with green or at least yellow lights.

4.48.5 BPC specific configuration of Wily Agents for BPC .NET Server

The collection of performance counters for BPC and IIS/.net needs to be enabled. Therefore please refer to SAP Note

1343071 to perform the Configuration of SMD Host Agent and CA Wily Introscope .Net Agent.

4.48.6 Diagnostics Configuration for BPC ABAP stack

For BPC ABAP Stack the procedure described for the “Managed System Configuration” needs to be followed. Please

refer to chapter 2.2.

4.49 SBOP PC 7.5 FOR SAP NW

Prerequisite for the Diagnostics Setup of SBOP PC 7.5 FOR SAP NW is that the SAP Solution Manager is based on Version 7.0 EHP 1 SP23 or higher.

The system landscape the product version SBOP PC 7.5 FOR SAP NW consists out of at least one BPC .NET Server and one Business Plan. and Cons. ABAP stack. For the BPC .NET Server an automated creation of the technical system via the SLD is currently not supported. Therefore you have to enter the BPC system landscape information manually using transaction SMSY. Afterwards perform the Diagnostics Configuration for the BPC system using the “Diagnostics Setup” wizard.

4.49.1 Manual creation of technical systems for the BPC .NET Server

1. Call transaction “SMSY”. 2. Repeat the steps 3-8 for all

servers which are not yet maintained in SMSY and which run software components of your BPC system (BPC Web Servers, BPC Application Servers).

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3. Right-click on Server.

4. Select “Create New Server”.

5. Enter the server name where your BPC Server is installed.

6. Press Save.

7. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

8. Select “Save”.

9. Right-click on System Components.

10. Select “Create New System Component”.

11. Enter the System ID of your BPC system as System Component name.

12. Select type “MS.Net”. 13. You can leave the field

Installation Number free. 14. Select “Save”. Please note: The BPC .Net Web/Application servers are not installed with a System ID; however, in order to identify the system in Diagnostics you need to enter a system ID here. Please use the same system id as the Business Plan.and Cons. ABAP stack.

15. Select tab “Header Data” 16. Select Flag “Production”

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17. Select tab “Instances” 18. Repeat the following for each

server (host) where BPC Application Servers and Web Servers are installed:

19. Add a new line. 20. Select the Server in field

“Server”. 21. Maintain the Instance Name

according to the following naming convention: <Server Name>_<System ID>

22. Select tab “Software Components”

23. Select button: “Copy Software Component from Main Instance”

24. Select Product “SAP BPC FOR SAP NETWEAVER”.

25. Select the correct Product Version.

26. Select Main Instance “BPC .NET Server”.

27. Select “Continue (Enter)”

28. Select button: “Copy Software Component from Main Instance”

29. Select Product “MS IIS”. 30. Select the correct IIS Version. 31. Select Main Instance “MS

IIS”. 32. Select “Continue (Enter)” Please note: If your system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

33. Select button: “Copy Software Component from Main Instance”

34. Select Product “MSFT.NET”. 35. Select the Version

“MSFT.NET 1.1” 36. Select Main Instance

“MSFT.NET Framework” Select “Continue (Enter)”

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37. Press button “Save”

87. Right-click on Systems. 88. Select “Create New System”.

38. Enter the System ID of your BPC system + Suffix (e.g _NET) to differentiate from the System ID of the BPC ABAP Stack.

40. Select product “SAP BPC FOR NETWEAVER”.

41. Select the correct Product Version.

42. You can leave the field Installation Number free.

43. Select “Save”

44. Select tab “Selection of Main Instances”.

45. Select flags “Relevant” and “System Component” for the Main Instance “BPC Server”.

46. Assign the System Component defined above and select the Type “MS. Net”.

47. Select “Save”.

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48. Select tab “Header Data”. 49. Select button “Change

Product Assignment”. 50. Select Flag “Free

Product/Select Product version”.

51. Select Product “MSFT.NET” and Product Version “MSFT.NET 1.1”

52. Select “Copy” and confirm the popup.

53. Select Product “MS IIS” and the version of MS IIS you use”

54. Select “Copy” and confirm the popup.

55. Ensure that flag “Active” is set for all 3 products.

56. Ensure that flag “Active” is set for all 3 products.

57. Select “Save”. Please note: If your system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

58. Select flag “Production”.

59. In the Landscape Components section expand “Systems” -> “MS IIS” tree and select the system you created.

60. Select tab “Selection of Main Instances”.

61. Select flags “Relevant” and “System Component” for the Main Instance “MS IIS”.

62. Assign the System Component defined above and select the Type “MS.

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Net”. 63. Select “Save”.

64. In the Landscape Components section expand “Systems” -> “MSFT.NET” tree and select the system you created previously.

65. Select tab “Selection of Main Instances”.

66. Select flags “Relevant” and “System Component” for the Main Instance “MSFT.NET”.

67. Assign the System Component defined above and select the Type “MS. Net”.

68. Select “Save”.

4.49.2 Creation of technical systems for the BPC ABAP stack

The data necessary for the SLD are collected via the data supplier available in ABAP. Start the configuration of the System Landscape Directory (Transaction RZ70) and send the collected data to your System Landscape Directory..

1. Start the configuration of the System Landscape Directory in Transaction RZ70 in the BPC ABAP system.

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2. Enter your SLD connection information.

3. Activate the settings.

4. Start Transaction SMSY in SAP Solution Manager.

5. In the Landscape Components section to the left expand the “Systems” -> “SAP Netweaver” tree and select the BPC ABAP System reported into SLD.

Please note: If the system was reported to SLD recently, it might only appear in SMSY after the next run of the Landscape fetch job.

6. Select tab “Header Data”. 7. Select button “Installed

Product Versions”. 8. Select Flag “Free

Product/Select Product version”.

9. Select Product “SAP BPC FOR SAP NETWEAVER” and the correct Product Version “.

10. Select “Copy” and confirm the popup.

11. Select Product “SAP NETWEAVER” and the correct Product Version “.

12. Select “Copy” and confirm the popup.

13. Ensure that flag “Active” is set for “SAP BPC FOR SAP NETWEAVER” and “SAP NETWEAVER”.

14. Select “Save”.

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15. Select tab “Selection of Main Instances”.

16. Select the Main Instance “Business Intelligence” as relevant.

17. Select “Save”

18. In the Landscape Components section to the left expand the “Systems” -> “SAP BPC FOR SAP NETWEAVER” tree and select the BPC ABAP System reported into SLD.

19. Select tab “Selection of Main Instances”.

20. Select the Main Instance “Business Plan. and Cons. ABAP” as relevant.

21. Select “Save”

22. Double-click on Main Instance “Business Plan. and Cons. ABAP”.

23. Select tab “Clients” on the right screen, mark the relevant client.

24. Press button “Generate RFC Destinations”. In the wizard unselect all options but “RFC Destination and User for Read Access”.

4.49.3 Installation of Diagnostic Agents

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all servers (hosts) where BPC Application Servers, Web Servers and BPC ABAP Stack are installed. Please refer to SAP Note 1234387. After Diagnostics Agent installation, assign the Diagnostics Agent user to the local user group “Performance Monitor Users" as described in SAP Note 1234387 section “Post-Installation”.

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4.49.4 Installation of Wily Introscope .NET Agent

The collection of Wily Introscope performance metrics for BPC Servers needs to be enabled. Please refer to SAP Note 1126554 to install CA Wily Introscope .Net Agent on all BPC .net Servers.

4.49.5 Diagnostics Configuration for BPC .NET Server

After setting up the technical system and installation of the Diagnostics Agents, the configuration steps need to be performed.

1. Open the Root Cause Analysis Work Center (Transaction: SOLMAN_Workcenter).

2. Expand section “Common Tasks”.

3. Select “Diagnostics Setup”.

4. Select “Managed Systems” -> “Setup Wizard”.

5. Select the system you created before.

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6. Select the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

7. Select (highlight) the following Products to be managed by Diagnostics: MS IIS <XX>, MSFT .Net <XX>, SBOB PC <XX> if they are not already highlighted.

8. Select “Set” if you had to change anything otherwise “Cancel”.

9. Select the triangle below Main Instances.

10. Select (highlight) the following Main Instances to be managed by Diagnostics: MS IIS, MSFT .Net Framework, BPC .net Server if they are not already highlighted.

11. Select “Set” if you had to change anything otherwise “Cancel”.

12. Press button “Setup <SID…>”

13. Specify Installation Path for BPC Server.

14. Specify Software Component Paths for MS IIS, MSFT .Net Framework and BPC Server.

15. Select “Set”.

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16. Select Next.

17. Select Setup.

18. After some seconds the setup should be finished with green or at least yellow lights.

4.49.6 Diagnostics Configuration for BPC ABAP stack

For BPC ABAP Stack the procedure described for the “Managed System Configuration” needs to be followed. Please

refer to chapter 2.2. During setup, mark the managed products “SAP EHP1 for SAP Netweaver 7.0” and “SBOP PC 7.5

FOR SAP NETWEAVER” as diagnostics relevant.

During setup, mark the main instances “Business Intelligence” and “SBOP PC 7.5 FOR SAP NETWEAVER” as

diagnostics relevant.

4.50 SBOP PC 7.5 for Microsoft

For SBOP PC 7.5 for Microsoft an automated creation of the technical system via the SLD is currently not supported. Therefore you have to enter the BPC system landscape information manually using transaction SMSY. Afterwards perform the Diagnostics Configuration for the BPC system using the “Diagnostics Setup” wizard.

4.50.1 Manual creation of technical systems for SBOP PC 7.5 for Microsoft 4.50.2 Hosts and database

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1. Call transaction “SMSY”.

2. Repeat the steps 3-8 for all servers which are not yet maintained in SMSY and which run software components of your BPC system (BPC Web Servers, BPC Application Servers, Microsoft Analysis Services, Microsoft Reporting Services, Microsoft Integration Services, SQL Server Database):

3. Right-click on Server.

4. Select “Create New Server”.

5. Enter the server name where your BPC Server is installed.

6. Press Save

7. Maintain at least the fields “Fully-Qualified Host Name” and “IP-Address”.

8. Select “Save”.

9. Right-click on Database. 10. Select “Create New

Database”.

11. Enter the System ID of your BPC system as Database name.

12. Select “Save”. Please note: BPC systems are not installed with a System ID, however, in order to identify the system in Diagnostics you need to make up and enter a system ID here.

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13. Select SQL Server in field Manufacturer.

14. Select the Server where the SQL Server database is installed.

15. Select “Save”.

4.50.3 System Component for BPC .net Server

1. Right-click on System Components.

2. Select “Create New System Component”.

3. Enter the System ID of your BPC system as System Component name.

4. Select type “MS.Net”. 5. You can leave the field

Installation Number free. 6. Select “Save”. Please note: BPC systems are not installed with a System ID, however, in order to identify the system in Diagnostics you need to make up and enter a unique system ID here.

7. Select tab “Header Data” 8. Select Flag “Production” 9. Enter the Database you

maintained previously.

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10. Select tab “Instances” 11. Repeat the following for each

server (host) where BPC Application Servers are installed:

12. Add a new line. 13. Select the Server in field

“Server”. 14. Maintain the Instance Name

according to the following naming convention: <Server Name>_<System ID>

15. Select tab “Software Components”

16. Select button: “Copy Software Component from Main Instance”

17. Select Product “SAP BPC FOR MICROSOFT”.

18. Select the correct Product Version.

19. Select Main Instance “BPC Server”.

20. Select “Continue (Enter)”

21. Select button: “Copy Software Component from Main Instance”

22. Select Product “MS IIS”. 23. Select the correct IIS Version. 24. Select Main Instance “MS

IIS”. 25. Select “Continue (Enter)” Please note: If your system is running on Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

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26. Select button: “Copy Software Component from Main Instance”

27. Select Product “MSFT.NET”. 28. Select the Version

“MSFT.NET 2.0” 29. Select Main Instance

“MSFT.NET Framework” Select “Continue (Enter)”

30. Press button “Save”

4.50.4 System Component for Microsoft SQL Server Analysis Services

1. Right-click on System Components.

2. Select “Create New System Component”.

3. Enter <System ID>_SSAS (for example) as System Component name.

4. Select type “MS.Net”. 5. You can leave the field

Installation Number free. 6. Select “Save”.

7. Select tab “Header Data” 8. Select Flag “Production”

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9. Select tab “Instances” 10. Repeat the following for each

server (host) where Microsoft Analysis Services are installed:

11. Add a new line. 12. Select the Server in field

“Server”. 13. Maintain the Instance Name

according to the following naming convention: <Server Name>_<System ID>

14. Select tab “Software Components”

15. Select button: “Copy Software Component from Main Instance”

16. Select Product “SAP BPC FOR MICROSOFT”.

17. Select the correct Product Version.

18. Select Main Instance “MS SQL Server Analysis Service”.

19. Select “Continue (Enter)”.

20. Press button “Save”.

4.50.5 System Component for Microsoft SQL Server Reporting Services

1. Right-click on System Components.

2. Select “Create New System Component”.

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3. Enter <System ID>_SSRS (for example) as System Component name.

4. Select type “MS.Net”. 5. You can leave the field

Installation Number free. 6. Select “Save”.

7. Select tab “Header Data” 8. Select Flag “Production”

9. Select tab “Instances” 10. Repeat the following for each

server (host) where Microsoft Reporting Services are installed:

11. Add a new line. 12. Select the Server in field

“Server”. 13. Maintain the Instance Name

according to the following naming convention: <Server Name>_<System ID>

14. Select tab “Software Components”

15. Select button: “Copy Software Component from Main Instance”

16. Select Product “SAP BPC FOR MICROSOFT”.

17. Select the correct Product Version.

18. Select Main Instance “MS SQL Server Reporting Service”.

19. Select “Continue (Enter)”.

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20. Press button “Save”.

4.50.6 System Component for Microsoft SQL Server Integration Services

1. Right-click on System Components.

2. Select “Create New System Component”.

3. Enter <System ID>_SSIS (for example) as System Component name.

4. Select type “MS.Net”. 5. You can leave the field

Installation Number free. 6. Select “Save”.

7. Select tab “Header Data” 8. Select Flag “Production”

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9. Select tab “Instances” 10. Repeat the following for each

server (host) where Microsoft Integration Services are installed:

11. Add a new line. 12. Select the Server in field

“Server”. 13. Maintain the Instance Name

according to the following naming convention: <Server Name>_<System ID>

14. Select tab “Software Components”

15. Select button: “Copy Software Component from Main Instance”

16. Select Product “SAP BPC FOR MICROSOFT”.

17. Select the correct Product Version.

18. Select Main Instance “MS SQL Server Integration Service”.

19. Select “Continue (Enter)”.

20. Press button “Save”.

4.50.7 BPC System

1. Right-click on Systems. 2. Select “Create New System”.

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3. Enter the System ID of your BPC system.

4. Select product “SAP BPC FOR MICROSOFT”.

5. Select the correct Product Version.

6. You can leave the field Installation Number free.

7. Select “Save” Please note: BPC systems are not installed with a System ID, however, in order to identify the system in Diagnostics you need to make up and enter a unique system ID here.

8. Select tab “Selection of Main Instances”.

9. Select flags “Relevant” and “System Component” for the Main Instance “BPC Server”.

10. Assign the System Component defined above for the BPC server and select the Type “MS. Net”.

11. Select flags “Relevant” and “System Component” for the Main Instance “MS SQL Server Analysis Services”.

12. Assign the System Component defined above for the MS SQL Server Analysis Services and select the Type “MS. Net”.

13. Select flags “Relevant” and “System Component” for the Main Instance “MS SQL Integration Services”.

14. Assign the System Component defined above for the MS SQL Server Integration Services and select the Type “MS. Net”.

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15. Select flags “Relevant” and “System Component” for the Main Instance “MS SQL Reporting Services”.

16. Assign the System Component defined above for the MS SQL Server Reporting Services and select the Type “MS. Net”.

17. Select “Save”.

18. Select tab “Header Data”. 19. Select Flag “Production”. 20. Select “Save”. 21. Select button “Change

Product Assignment”.

22. Select Flag “Free Product/Select Product version”.

23. Select Product “MSFT.NET” and Product Version “MSFT.NET 1.1”

24. Select “Copy” and confirm the pop-ups.

25. Select Product “MS IIS” and the version of MS IIS you use”

26. Select “Copy” and confirm the pop-ups.

27. Ensure that flag “Active” is set for all 3 products.

28. Select “Save”. Please note: 29. If your system is running on

Windows 2003 Servers, the correct MS IIS Version is probably 6.0. In case of Windows Server 2008 it is 7.0.

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4.50.8 Installation of Diagnostic Agents

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all servers (hosts) where BPC Application Servers, Web Servers, Microsoft Reporting Services, Microsoft Analysis Services and Microsoft Integration Services are installed. Please refer to SAP Note 1234387. The following post processing steps are required after Diagnostics Agent installation on the servers:

4.50.9 Enable Diagnostics Agents to read Windows Performance Monitor Data

By default the Diagnostics Agent is not allowed to read Windows Performance Monitor Data from WMI. Please perform the following steps to enable the collection of Windows Performance Monitor Data: Assign the Diagnostics Agent user SAPService<DASID> to the local user group “Performance Monitor Users" as described in SAP Note 1234387 section “Post-Installation”. Afterwards restart the SAP<SID>_<Instno> Service (e.g. SAPDAA_97).

4.50.10 Enable Diagnostics Agents to read Configuration and Log data from Microsoft SQL Server Components

By default the Diagnostics Agent is not allowed to access the directories where Configuration and Log data of Microsoft Reporting Services and Microsoft Analysis Services are stored. Please perform the following steps to enable the collection of Configuration Data and access to logs for these software components:

1. Start Windows explorer and navigate to the directory where Microsoft Analysis Service is installed. (E.g. D:\Program Files\ Microsoft SQL Server\ MSSQL.3\ Reporting Services)

2. Right-click on the Reporting Services folder and select Properties. The Properties window for the folder is displayed.

3. Select tab Security. 4. Select Add.

5. Select location <localhost>. 6. Enter user

SAPService<DASID>. 7. Select OK.

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8. Verify that the user SAPService<DASID>has the following permissions: - Read & Execute - List Folder Contents - Read.

9. Click the Advanced button. The Advanced Security Settings for OLAP dialogue box is displayed.

10. Select User SAPService<DASID>.

11. Click the “Replace permission entries on all child objects with entries shown here that apply to child objects” check box to propagate permissions to the child directories, and

12. Click OK.

13. Navigate to the directory where Microsoft Reporting Service is installed. (E.g. D:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP)

14. Right-click on the OLAP folder and select Properties. The Properties window for the folder is displayed.

15. Select tab Security. 16. Select Add.

17. Select location <localhost>. 18. Enter user

SAPService<DASID>. 19. Select OK.

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20. Verify that the user SAPService<DASID>has the following permissions: - Read & Execute - List Folder Contents - Read.

21. Click the Advanced button. The Advanced Security Settings for OLAP dialogue box is displayed.

22. Select User SAPService<DASID>.

23. Click the “Replace permission entries on all child objects with entries shown here that apply to child objects” check box to propagate permissions to the child directories, and

24. Click OK.

4.50.11 Installation of Wily Introscope .NET Agent

The collection of Wily Introscope performance metrics for BPC Servers needs to be enabled. Please refer to SAP Note 1126554 to install CA Wily Introscope .Net Agent on all BPC Servers. It is not required to install the Wily Introscope .NET Agent on Servers where only Microsoft Reporting Services, Microsoft Analysis Services or Microsoft Integration Services and no BPC .net Server are installed.

4.50.12 Diagnostics Configuration

After setting up the technical system and installation of the Diagnostics Agents, the Diagnostics Setup needs to be performed.

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1. Open the Root Cause Analysis Work Center (Transaction: SOLMAN_Workcenter).

2. Expand section “Common Tasks”.

3. Select “Diagnostics Setup”.

4. Select “Managed Systems” -> “Setup Wizard”.

5. Find the technical systems you created before. You should see 4 technical systems with the same short System ID: MS SQL Server Analysis Services, MS SQL Server Integration Services, MS SQL Reporting Services and BPC Server.

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4.50.13 Diagnostics Configuration of MS SQL Server Analysis Services

1. Click on the triangle besides

the system id. 2. Click on the triangle below

Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

3. Select (highlight) the following Product to be managed by Diagnostics: SBOP PC 7.5 for Microsoft.

4. Select “Set”. The Diagnostics Relevant Main Instance “MS SQL Server Analysis Services” should be set automatically.

5. Press button “Setup <SID…>”

6. Click on the triangle below Details.

7. Select the correct Diagnostics Agent and Wily Enterprise Manager.

8. Enter the install path of Microsoft SQL Server into System Install path and Software Components path.(usually <Drive>: \Program Files\Microsoft SQL Server)

9. Select the Instance for Setup. 10. Press Set. 11. Select Next.

12. Select Setup.

13. After some seconds the setup MS SQL Server Analysis Services should be finished with green or at least yellow lights. Select Quit.

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4.50.14 Diagnostics Configuration of MS SQL Server Integration Services

1. Select the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

2. Select (highlight) the following Product to be managed by Diagnostics: SBOP PC 7.5 for Microsoft.

3. Select “Set”. The Diagnostics Relevant Main Instance “ MS SQL Server Integration Services” should be set automatically.

4. Press button “Setup <SID…>”

5. Click on the triangle below Details.

6. Select the correct Diagnostics Agent and Wily Enterprise Manager.

7. Enter the install path of Microsoft SQL Server into System Install path and Software Components path.(usually <Drive>: \Program Files\Microsoft SQL Server)

8. Select the Instance for Setup. 9. Press Set. 10. Select Next.

11. Select Setup.

12. After some seconds the setup for MS SQL Server Integration Services should be finished with green or at least yellow lights. Select Quit.

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4.50.15 Diagnostics Configuration of MS SQL Server Reporting Services

1. Select the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

2. Select (highlight) the following Product to be managed by Diagnostics: SBOP PC 7.5 for Microsoft.

3. Select “Set”. The Diagnostics Relevant Main Instance “MS SQL Server Reporting Services” should be set automatically.

4. Press button “Setup <SID…>”

5. Click on the triangle below Details.

6. Select the correct Diagnostics Agent and Wily Enterprise Manager.

7. Enter the install path of Microsoft SQL Server into System Install path and Software Components path.(usually <Drive>: \Program Files\Microsoft SQL Server)

8. Select the Instance for Setup. 9. Press Set. 10. Select Next.

11. Select Setup.

12. After some seconds the setup for MS SQL Server Reporting Services should be finished with green or at least yellow lights.

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4.50.16 Diagnostics Configuration of BPC Server

1. Select the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

2. Select (highlight) the following Products to be managed by Diagnostics: MS IIS <XX>, MSFT .Net <XX>, SBOP PC 7.5 for Microsoft if they are not already highlighted.

3. Select “Set”.

4. Select the triangle below Main Instances.

5. Select (highlight) the following Main Instances to be managed by Diagnostics: MS IIS, MSFT .Net Framework, BPC Server. Select “Set”.

6. Press button “Setup <SID…>”

7. Specify Installation Path for BPC Server.

8. Specify Software Component Paths for MS IIS, MSFT .Net Framework and BPC Server as indicated in the screenshot. If you sue MS IIS 7.0 please enter "C:\Windows\System32\inetsrv" instead of "C:\Windows”.

9. Select the Instance for Setup. 10. Select Set. 11. Select Next.

12. Select Setup.

13. After some seconds the setup should be finished with green or at least yellow lights.

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4.50.17 Configuration of Remote Database Monitoring

Please refer to SAP Note 1388700 for instructions how to setup DBACOCKPIT for the MSSQL Server Database used by the BPC system. Please note: For Microsoft SQL Server, the DBSL and the client software are provided exclusively for the Windows operating system. UNIX/Linux-based Solution Manager Systems require a separate application server on Windows to enable you to connect a SQL Server database.

4.51 Syclo Agentry Servers

If the SAP Solution Manager 7.0 EHP1 is on Support Level stacks below SPS 21, please refer to SAP Note 1371097 first.

4.51.1 Manual creation of technical systems for Syclo Agentry Servers

1. Call transaction

“SOLMAN_SETUP”.

2. Select “Managed System Configuration”.

3. Select “Maintain Technical Systems”.

4. Select “Create”.

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5. Enter the System ID of your Agentry Server into field “Technical System”, select type “Unspecified” and enter a description.

6. Select “Save”. 7. Select “Production”. 8. Select “Save”. Please note: Agentry Servers are not installed with a System ID, however, in order to identify the system uniquely in Diagnostics you need to enter a SID. We recommend entering the SID of the corresponding ABAP backend system here.

9. Select “Add Main Instance”. 10. Select Product Version

“MOBILE PLATFORM BY SYCLO 5.0.

11. Select the Main Instance 12. “AGENTRY SERVER”.

13. Select Tab “Instances”. 14. Enter the Server (hostname)

where the Agentry Server is installed. Enter an instance name.

15. If you cannot select the appropriate server from the value help, create a new server using the button “New Server”.

16. Select “SAVE”

4.51.2 Installation of Diagnostics Agent

If not already done so, SAP Host Control and a Diagnostics Agent needs to be installed on all Agentry server hosts. Please refer to SAP Note 1234387.

4.51.3 Diagnostics Configuration for Syclo Agentry Servers

After setting up the technical system, the diagnostics configuration steps need to be performed.

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1. Open the Root Cause Analysis Workcenter: (Transaction

SOLMAN_WORKCENTER).

2. Select Common Tasks -> Diagnostics Setup.

3. Select Managed System -> Setup Wizard.

4. Select the triangle Icon besides the System (SID) you created previously.

5. Click on the triangle below Managed products. Unselect the checkbox “Not Diagnostics Relevant” if it is set.

6. Select “Set”.

7. Press button “Setup <SID…>”

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17. Enter the Installation Path for Agentry Server. E.g. “D:\Agentry\ServerProd”

18. Select “Set”.

19. Select the checkbox besides the server name.

20. Select Next.

21. Select Setup.

22. After some seconds the setup should be finished with green or at least yellow lights.

4.51.4 Additional Configuration Steps

Please enable Process Monitoring for the Agentry Server as described in SAP Note 1371097.

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4.52 SAP CPS for Netweaver 7.0

4.52.1 SLD Data Supplier Configuration

Ensure that the SAP CPS system is up and running, and the Host Agent and SMD Agent are running on the managed system. Additionally, ensure that the J2EE Engine, on which SAP CPS is running, reports landscape data to the central SLD used by Solution Manager, as shown in the following example:

4.52.2 Solution Landscape Definition

After the SLD Data has been transferred over successfully, we define the solution landscape definition in SMSY for

SAP CPS for Netweaver 7.0.

1. Log on to the Solution Manager system.

2. For further assistance, refer to SAP Note 987835.

3. Enter transaction SMSY in Solution Manager.

The following components of the system landscape

definition will be automatically created because of the

SLD data supplier from the managed system:

Server

Database

System Components

Check if the server is created properly as shown below

(i.e. Landscape components Server

phln00451783a).

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4. Check if the database is created properly as shown to

the left (i.e. Landscape components Databases

F23_0002).

5. Navigate to “Landscape Components” > “Systems” >

“SAP NETWEAVER” and select the technical system

which is automatically created for the J2EE Engine of

SAP CPS.

6. Select tab “Header Data”.

NOTE: Current PPMS settings do not require the addition

of “SAP CPS FOR SAP NETWEAVER” to the active

Product Version list.

7. Click on the “Change Product Assignment” button,

and ensure that the column “Active” is selected for

“SAP NETWEAVER”.

8. Close the window and return to “Header Data” tab.

9. Select tab “Selection of Main Instances”.

10. For Main Instance “Job Scheduler”, ensure that

columns “Relevant” and “System Component

Assignment” are selected.

11. Ensure that the System Component which was

automatically created for the J2EE Engine via the

SLD landscape fetch is selected (example:

F2300002).

4.52.3 Managed System Setup Wizard

The managed system setup wizard is used to configure diagnostics for the SAP CPS technical system modified in

SMSY.

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1. Go to transaction SOLMAN_SETUP. A new

window will appear.

2. Click the “Managed System Configuration” link on

the left. A listing of existing Technical Systems

will appear.

3. By default, the initial technical systems that

appear are ABAP. Change the system type to

JAVA.

4. Select the system that was automatically created

via the SLD landscape fetch (example:

F2300002)

5. Click the “Configure Technical System” button. A

new “Managed System Configuration” window will

appear for the selected system.

6. Click the “Continue” button twice until you reach

the 3rd

stage: Diagnostics Configuration.

7. Click the “Open URL” button next to “Configure

Diagnostics”. A new browser window will open.

8. Under the initial “System Selection” screen of the

Setup Wizard, expand the “Managed Product”

section by clicking the link.

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9. In the Product Assignment Dialog, deselect the

“Not Diagnostics Relevant” indicator to enable the

list of Products.

10. Select “SAP NETWEAVER 7.0” in the list, then

click “Set”.

11. Expand the “Product Instances” section by

clicking the link.

12. In the list of Product Instances, ensure that “Job

Scheduler” is selected, and click the “Set” button.

13. When complete, click the Setup button at the

bottom right of the screen.

14. In the Parameters screen, click the arrow in the

Details column. Enter the applicable values for

Agent, Wily EM host/port, System Install Path,

and Instance Path.

Note: By default, “System Install Path” is

“<Drive>:\usr\sap\<SID>\” and “Instance Path” is

“<Drive>:\usr\sap\<SID>\<Instance>\”.

15. Click the “Set” button. A popup message should

appear that the server was assigned to the SMD

Agent. Click OK to acknowledge.

16. Input correct parameter values in section “JAVA

Connect Parameters” and “Load Balancer or

Jump-In Host” section, if applicable.

17. Click the “Next” button to proceed to the

Confirmation screen.

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18. Before setup, we should see similar screen as

shown to the left. Click the “Setup” button.

19. After setup, ensure that all listed setup messages

have a green success light as shown to the left.

20. Click “Quit” to exit the Setup Wizard.

4.53 SAP WS&O by ClickSoftware 1.0

4.53.1 Manual Creation of Technical System for SAP WS&O by ClickSoftware 1.0

For SAP WS&O by ClickSoftware 1.0, an automated creation of the technical system via the SLD is currently not

supported. Therefore, you have to create the technical system manually and then run managed system setup wizard.

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1. Log on to the Solution Manager system.

Open the system maintenance

application from Common Tasks area of

the Root Cause Analysis Workcenter

(Transaction

SOLMAN_WORKCENTER).

2. Select “Create”.

3. Enter a System ID for your SAP WS&O by

ClickSoftWare 1.0 (WSO10) into the field

“Technical System”, select type “MS.Net”

and enter a description, i.e. “Technical

System SAP WS&O by ClickSoftware

1.0”.

4. Select “Save”.

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5. On the tab “Header Data” select button

“Add Main Instance”. Select either of the

following main instances, or both of them,

based on what is installed. For SO

Server, select Product Version “SAP

WS&O BY CLICKSOFTWARE 1.0”

Main Instance “Click SO Server”.

For ClickMobile Middle Tier, select

Product Version “SAP WS&O BY

CLICKSOFTWARE 1.0” Main Instance

“ClickMobile Middle Tier”.

6. Repeat Step 5 and add the following two

main instances.

Product Version “MS IIS 6.0” Main

Instance “MS IIS”

Product Version “MSFT .NET 2.0”

Main Instance “MSFT .Net Framework”.

7. Flag the System as “Production”.

8. Select “Save”.

9. Select Tab “Instances”.

10. Enter the SAP WS&O 1.0 System

Instance, the Server and the

corresponding Operating System and its

version, i.e. WSO10_ClickDemo.

11. If you cannot select the appropriate

server from the value help, create a new

server using the button “New Server”.

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12. Select the Tab “Database”.

13. Check “Maintain Database Use”

checkbox.

14. Enter the SAP WS&O 1.0 Server

Database via the value help or create a

new database and select “Save”.

15. Select “Save”.

4.53.2 Managed System Setup Wizard

After setting up the technical system with SMSY Wizard, the managed system setup wizard is used for the SAP WS&O

by ClickSoftWare 1.0 solution manager diagnostics setup.

1. Open the system

maintenance application from

Common Tasks area of the

Root Cause Analysis

Workcenter (Transaction

SOLMAN_SETUP).

2. Choose Managed System

configuration.

3. Find your system in the table.

To simplify search use as the

filter “System Type” and

“System Text”. Press button

“Configure Technical

System”.

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4. By clicking on the button

“Continue” go to the

“Diagnostic Configuration.

5. Click “Open URL”.

6. Select the Products to be

managed by Diagnostics.

Uncheck the “Not Diagnostic

Relevant”. Press “Set” button.

7. Select the Product Instances

to be managed by

Diagnostics. Press “Set”

button.

8. Click on “Setup <SID>

(MS_.NET)” - WS10.

9. Set the installation path (i.e.

“C:\Program

Files\ClickSoftware\”) and

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other required data. Verify

Wily data.

10. Press “Next” button to finish

this step.

11. Before setup, we should see

the screen similar to the one

shown on the left.

12. Press “Setup” button.

13. Wait up until Setup will be

finished.

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14. After setup, we should see the

screen similar to the one

shown on the left.

15. Press “Quit” button to finish.

4.54 SAP Alloy

SAP Alloy has two main instances, Alloy JAVA ADDON and Alloy DOMINO SERVER. For a typical Alloy landscape,

you need to perform diagnostics setup and configuration for both main instances.

Alloy JAVA ADDON is installed on SAP J2EE engine, which can register itself against the central SLD via the existing

SLD service. After SLD registration is done, you need to manually modify the technical system created automatically

via an SLD landscape fetch.

Alloy DOMINO SERVER provides an SLD data supplier, which registers an Alloy DOMINO SERVER as a technical

system of type „Third Party‟. Unfortunately, type „Third Party‟ does not work with Diagnostics of Solution Manager. As a

workaround, we need to manually create a technical system for Alloy DOMINO SERVER with type „Unspecified‟. The

current SLD data supplier of Alloy DOMINO SERVER will be improved in the future.

After the technical systems for the above main instances are ready, you can run diagnostics setup for the technical

systems.

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4.54.1 Manual creation of technical system for Alloy JAVA Add-on

1. Log on to your Solution Manager system.

2. Go to transaction „SMSY‟.

3. Navigate to „Landscape Components‟

„Systems‟ --> “SAP NETWEAVER‟ and

select the technical system which is

automatically created for the J2EE engine of

Alloy.

4. Select tab „Header Data‟ and switch to the

„Change‟ mode.

5. Click on „Change Product Assignment‟.

6. In the „Installed Product Versions‟ list, make

sure column „Active‟ is selected for both

„ALLOY 1.0‟ and „SAP NETWEAVER‟.

7. Save the change, close the window and

return to tab „Header Data‟.

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8. Navigate to „Landscape Components‟

„Systems‟ „ALLOY‟ and select the newly

created technical system, which has the

same System ID as the J2EE engine.

9. Select tab „Selection of Main Instances‟.

10. Make column „Relevant‟ and then column

„System Component Assignment‟ for „SAP

Alloy Java‟.

11. Use the input help to select the System

Component which is automatically created

for the J2EE engine via the SLD landscape

fetch.

12. Save all the changes.

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4.54.2 Manual creation of technical system for Alloy DOMINO SERVER

1. Log on to your Solution Manager system.

2. Go to transaction

„SOLMAN_WORKCENTER‟ and select

„Root Cause Analysis‟ work center.

3. From the „Common Tasks‟ area on the left

hand side, click on „System Maintenance‟

under „Setup and Check‟.

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4. In the browser window, click on „Create‟ to

create a technical system.

5. Switch to tab „Header Data‟, input an SID

in field „Technical System‟ and select

„Unspecified‟ in field „Type.

6. Click on „Add Main Instance‟ and select

product „ALLOY 1.0‟ Main Instance

„SAP Alloy Domino Server‟.

7. Mark the „Production‟ checkbox and save

the technical system by clicking on „Save‟.

8. Switch to tab „Instance‟.

9. If the SLD data supplier is used and it has

reported data to the SLD correctly, a

server has already been created. Please

select the correct server by using the input

help. If not, please click on „New Server‟ to

create a new server for the host on which

Alloy DOMINO SERVER is installed.

10. In column „Instance‟, provide the instance

name. E.g. „<Host Name>_01‟.

Switch to tab „Software Components‟.

11. Make sure „SAP IW DOMINO SERVER

150‟ is in the Software Component list and

then save the technical system.

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4.54.3 Diagnostics configuration for Alloy JAVA Add-on

1. In Managed System Configuration ->

Diagnostics Configuration, click OPEN

URL beside Configure Diagnostics. This

opens a new browser window for the

specific technical system.

2. Expand the breadcrumb beside the SID

and uncheck checkbox „Not Diagnostics

Relevant‟.

3. Select the following product versions and

click on „Set‟.

„ALLOY 1.0‟

„SAP NETWEAVER 7.0‟

4. Click on „Setup <SID> (JAVA)‟.

5. If associated SMD agent does not have a

server name assigned, the following

message will be displayed on the next

page.

„The SMD Agent „<Host Name>‟ has no

Server Name associated to! Please,

assign it one.‟

Select the correct „SMD Agent‟ and „Wily EM

Host/port‟.

Provide the correct „System Install Path‟ and

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„Instance Path‟. By default, „System Install

Path‟ is „<Drive>:\usr\sap\<SID>\‟ and

„Instance Path‟ is

„<Drive>:\usr\sap\<SID>\<Instance>\‟.

6. Click on „Set‟.

Input correct parameter values in section

„JAVA Connect Parameters‟ and „Load

Balancer or Jump-In Host‟ section if

applicable.

7. Click on „Next‟.

8. Follow the rest of the wizard to complete

the setup.

9. Make sure every step has a green light

after all steps are executed.

4.54.4 Diagnostics configuration for Alloy DOMINO SERVER

1. Log on to the Solution Manager system.

2. Go to transaction

“SOLMAN_WORKCENTER” and select

„Root Cause Analysis‟ work center.

3. Click on „Diagnostics Setup‟ under „Setup

and Check‟ from the navigation area on

the left hand side. This opens a new

browser window.

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4. Click on „Managed System‟ and then click

on „Setup Wizard‟ from „Application

Selection‟ on the left hand side.

5. From the technical system list, scroll

up/down or use the „Jump to SID‟ function

to locate the technical system created

above. Select the technical system.

6. Expand the breadcrumb beside the SID

and uncheck checkbox „Not Diagnostics

Relevant‟.

Select the following product version and click

on “Set”.

“ALLOY 1.0”

Make sure „SAP Alloy Domino Server‟ is listed

in column „Main Instance‟.

Click on „Setup <SID> (UNSPECIFIC)‟.

7. If associated SMD agent does not have a

server name assigned, the following

message will be displayed on the next

page.

„The SMD Agent „<Host Name>‟ has no

Server Name associated to! Please,

assign it one.‟

Select the correct “SMD Agent” and “Wily EM

Host/port”.

Provide the correct „System Install Path‟. By

default, „System Install Path‟ is

„<Drive>:\IBM\Lotus\Domino\‟.

Click on „Set‟.

Click on „Next‟.

Follow the rest of the wizard to complete the

setup.

Make sure every step has a green light after

all steps are executed.

4.55 ACROBAT CON LEARN BY ADOBE 7.0

For ACROBAT CON LEARN BY ADOBE 7.0 (previous version called SAP eLearning Adobe Connect 6.2), an

automated creation of the technical system via the SLD is currently not supported. Therefore you have to create the

technical system manually and afterwards connect the managed system using connect managed system wizard.

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4.55.1 Manual creation of technical system for SAP elearning Adobe Connect

1. Open the “System Maintenance” application from the

common tasks area of the “Root Cause Analysis”

Workcenter (Transaction: SOLMAN_WORKCENTER).

2. Select “Create”.

3. Enter a System ID for your ACROBAT CON LEARN BY

ADOBE 7.0 Server into field “Technical System”, select

type “unspecified” and enter a description.

4. Select “Save”.

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5. Select “Add Product Instance”.

6. Select the Product Version “ACROBAT CON LEARNING

BY ADOBE 7.0” Product Instance Server”.

7. Flag the System as “Production”.

8. Select “Save”.

9. Select Tab “Instances”.

10. Enter the ACROBAT CON LEARNING Instances, the

Server and the corresponding Server Roles. For the

instance naming convention we recommend the following:

<server>_<SID>_<#>.

11. If you cannot select the appropriate server from the value

help, create a new server using the button “New Server”.

12. Make sure the software components are correct.

13. Select tab “Database”.

14. You are not able to create Database server here. You

have to use transaction code “SMSY” in ABAP stack to

create Database and select ACROBAT CON LEARNING

server. After Database is created, you should be able to

see Database information after you select “Database”.

4.55.2 Diagnostics Configuration

After making sure that your SAP E-Sourcing system is correctly set up, you can proceed with the diagnostics

configuration for your SAP E-Sourcing system.

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1. Open the diagnostics setup application from the common

tasks area of the “Root Cause Analysis” Workcenter

(Transaction: SOLMAN_WORKCENTER).

2. Choose “Managed Systems”.

3. Choose “Setup Wizard”.

4. Jump to the SID of your ACROBAT CON LEARNING.

5. Set the Adobe Connect as “Diagnostics Relevant”.

6. Start the Setup using the “Setup SID (PRODUCT)” button.

7. In the Setup Parameters step, ensure the following

settings:

Select your Wily server.

Please fill in n the System Install Path:

/breeze/ if your installation path is selected as

this, otherwise enter your system installation path.

8. After this is done, continue with the setup.

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4.56 NRX VIP 4.4

The procedure described for the “SAP NetWeaver J2EE” needs to be followed for NRX VIP 4.4. It is important to verify

that in the “Wily Introscope Configuration” step sap_partner.jar has to be selected. See the screenshot below:

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4.57 SAP Convergent Charging 2.0

For SAP Convergent Charging (Native Java) the technical system has to be created manually in SAP Solution

Manager SMSY. Thereafter, the SMD Managed System Configuration is executed.

4.57.1 Manual creation of technical system for SAP Convergent Charging

1. Call transaction “SMSY”.

2. Repeat the steps 3-8 for all servers which are not yet

maintained in SMSY and which run software components

of your SAP Convergent Charging system.

3. Right-click on Server.

4. Select “Create New Server”

5. Enter the server name where your SAP Convergent

Charging server is installed.

6. Save your entry.

7. Maintain at least the fields “Fully-Qualified Host Name”

and “IP-Address”.

8. Save your entries.

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9. Right-click on Database.

10. Select “Create New Database”.

11. Enter the System ID of your SAP Convergent Charging system as Database name.

12. Save your entry.

Please note:

SAP Convergent Charging systems are not installed with a

System ID, however, in order to identify the system in SAP

Solution Manager Diagnostics you need to enter a System ID

here.

In case of SAP Convergent Charging 2.0, please use the

value as reported to the System Landscape Directory by the

SAP Convergent Charging SLD Data Supplier.

13. Select your database in field Manufacturer. 14. Select the server on which the database is installed. 15. Save your entries.

16. Right-click on Technical Systems (formally known as System Components).

17. Select “Create New Technical System” (formally known as New System Component”).

18. Enter the System ID of your SAP Convergent Charging system as System Component name.

19. Select type “Unspecified”. 20. Leave the field Installation Number empty. 21. Save your entries.

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22. Select tab “Header Data” 23. Set flag “Production” 24. Select the Database you maintained previously 25. Save your entries.

26. Select tab “Instances” 27. Repeat the following for each server (host) where SAP

Convergent Charging is installed 28. Add a new line. 29. Select the Server in field “Server”. 30. Maintain the Instance Name according to the following

naming convention: <Server Name>_<System ID> 31. Save your entries.

32. Select tab “Software Components”

33. Select button: “Copy Software Component from Main Instance”

34. Select Product “SAP Convergent Charging”. 35. Select the correct Product Version. 36. Select Main Instance “CC Core Server”. 37. Select “Continue (Enter)” 38. Repeat these steps for the Main Instances “CC BART

Server” and “CC IEC” 39. Save your entries.

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40. Right-click on Product Systems (formally known as Systems).

41. Select “Create New Product System”.

42. Enter the System ID of your SAP Convergent Charging system.

43. Select product “SAP Convergent Charging”. 44. Select the correct Product Version. 45. Leave the field Installation Number empty. 46. Save your entries.

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47. Select tab “Product Instance Selection (formally known as “Selection of Main Instances”).

48. Select flags “Relevant” and “System Component” for the Main Instances

CC BART Server

CC Core Server

CC IEC 49. Assign the Technical System (System Component)

defined above and select the Type “Unspecified”. 50. Save your entries.

51. Select tab “Header Data” 52. Set flag “Production” and maintain Description according

to your naming convention. 53. Save your entries.

4.57.2 Installation of SAP Solution Manager Diagnostics Agent and SAP Host Agent

If not already done so, SAP Host Agent and SAP Solution Manager Diagnostics Agent needs to be installed on all servers (hosts) where SAP Convergent Charging components are installed. The SAP Convergent Charging 2.0 Installer performs these installations already. For AP Convergent Charging 1.0, please refer to SAP Note 1234387.

4.57.3 SAP Solution Manager Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the Managed System Configuration wizard for SAP

Solution Manager (Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Type into field System Type “UNSPECIFIC” and confirm.

4. Select the SAP Convergent Charging system from the list

of technical systems.

5. Select “Configure Technical System”.

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6. Select Diagnostics Configuration.

7. Select “Open URL” on Configure Diagnostics.

8. If the product version is set to “Not Diagnostic Relevant”

un-select the checkbox.

9. Select Managed Products.

10. Select “Set”.

11. Select .Product Instances and select the three previously

assigned instances.

12. Select “Set”

13. Select “Setup SCC (Unspecific)”

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14. For each instance, enter the system installation path (e.g.

D:\SAP_CC_1_0\) and select set.

15. For the software components enter the paths to according

to the example given on the left-hand side.

16. Save your entries and continue the setup (“Next”).

17. Leave the default execution steps and select “Setup”

18. Verify the setup and leave the setup wizard with the “Quit”

button.

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4.58 SAP EIO by SmartOps 6.3 (Enterprise Inventory Optimization)

The SLD Data Supplier is configured to stream its system landscape information to the central SLD. As EIO by

SmartOps 6.3 is hosted on the SAP J2EE Engine, the SLD Data Supplier service of the SAP J2EE Engine needs to be

configured to report the appropriate data to the central SLD. Please refer to the following information to publish system

landscape information to the SLD.

SAP Note: 1147499 – Connection to the System Landscape Directory

SAP Note: 673144 – J2EE Engine Registration in the System Landscape Directory

SAP Help:

http://help.sap.com/saphelp_nw70/helpdata/EN/42/e33ae230ba3ee2e10000000a1553f6/fr

ameset.htm

4.58.1 Configuring Technical System for SAP EIO by SmartOps 6.3

26. Open the System Landscape application (Transaction:

SMSY)

27. Go to Landscape components Server

28. Check if the <server name> exists. If so, verify server

details.

29. Go to Header Tab to verify if the Data Supplier is

“SLD”.

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30. Go to Landscape components Database

31. Check if the <SAP Netweaver WebAS Java SID>

exists. If so, verify Database

32. Go to Header Tab to verify if the Data Supplier is

“SLD”.

33. Go to Landscape components Product Systems

SAP Netweaver CE and choose your system (SID that

is created as part of the SLD data).

34. Ensure Java Application Server is checked as relevant.

35. Ensure Technical system is input based on System

type Java.

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36. On the Header data, ensure Product version is

selected as SAP “EIO BY SMARTOPS 6.3”

37. Go to Landscape components Product Systems

SAP Netweaver CE and choose your system (SID that

is created as part of the SLD data).

38. Check if the <SAP Netweaver WebAS Java SID>

exists. If so, verify the instances. It should show one

SCS Instance, one or more dispatcher and instance

nodes.

39. Go to Header Tab to verify if the Data Supplier is

“SLD”.

40. Go to Software Components verify Software

Component “SO_MIPO” is listed. If it is not found then

edit, using Display <> Change option Click on of

Prod.Instance button and choose the Product release

specific software components and Save.

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4.58.2 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

18. Open the configuration wizard for SAP Solution Manager

(Transaction: SOLMAN_SETUP)

19. Select Managed System Configuration

20. Select system type JAVA

21. Select the SID of SAP Netweaver CE JAVA (Example:

LCE)

22. Select Configure System

23. Perform the described steps for the managed system

(detailed description available in the linked IMG

documentation)

24. Set the status of the activity to performed

25. Start the diagnostics wizard using the link Configure

Diagnostics.

26. Your system is pre-selected.

27. To mark the system as diagnostics relevant open the tray.

You will initially see “NOT DIAGNOSTIC RELEVANT” or

other product might be shown here.

28. Ensure SAP EIO by SmartOps 6.3 & SAP Netweaver CE

7.1 is selected.

29. Set and continue.

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30. For each instance you need to enter the EIO system

installation path & Software Component Path: (e.g.

Component: SO_MIPO 6.3, Path: D:\MIPO_netweaver\)

and select set.

31. After entering the needed information, hit “Set” button and

continue using “Next” the setup.

32. In the last step, status of green indicators will show up as

successful completion. Yellow indicator may signal some

warnings exist.

4.59 SAP Invoice Management (VIM Approval Portal) by Open Text 5.2

4.59.1 SLD Data Supplier Configuration

The SLD Data Supplier is configured to stream its system landscape information to the central SLD. As SAP Invoice Management (VIM Approval Portal) is hosted on the SAP J2EE Engine, the SLD data supplier must be configured to report the appropriate data to central SLD.

SAP Note: 1147499 – Connection to the System Landscape Directory

SAP Note: 673144 – J2EE Engine Registration in the System Landscape Directory

SAP Service Marketplace: http://service.sap.com/sld

Media Library SLD User Manual SAP NetWeaver 7.0 SPS06

SAP Help Portal: http://help.sap.com

Documentation SAP NetWeaver SAP NetWeaver 7.0 SAP Library SAP NetWeaver SAP

NetWeaver Library SAP NetWeaver by Key Capability Solution Life Cycle Management by Key Capability

Software Life Cycle Management System Landscape Directory

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4.59.2 Solution Landscape Definition

After the SLD Data has been transferred over successfully, we define the solution landscape definition in SMSY for

SAP Invoice Management (VIM Approval Portal).

1. Log on to the Solution Manager system.

2. For further assistance, refer to SAP Note 987835.

3. Enter transaction SMSY in Solution Manager.

The following components of the system landscape

definition will be automatically created because of the

SLD data supplier from the managed system:

Server

Database

System Components

Check if the server is created properly as shown.

(i.e. Landscape Components Server usphlvm1022)

4. Check if the database is created properly as shown to

the left (i.e. Landscape Components Databases

LTP).

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5. Check if the system component is created properly as

shown to the left (i.e. Landscape Components Java

LTP).

6. Ensure Instances are selected.

7. Creation of systems: Systems have to be manually

created. The end result of creating a system in SMSY

for SAP Invoice Management should look like the

image on the left.

(A SAP NetWeaver product version was added

manually to complete the creation of a system for

“SAP Invoice Management”).

Please use the following instructions to complete the step:

8. Create a system and use your <SID> for the system.

9. Under the tab “Selection of Main Instances”, select

“Vendor Approval Portal” and assign the appropriate

System Component. (example: LTP)

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10. Change over to “change mode” . Under the tab

“Header Data”, click “Installed Product Version”. A

new window should open as shown in the figure

below. Check “Free Product/Select Product Version”,

select the product and the product version as shown

to the left.

11. Use the “Copy” button to copy the product in the list

below. Save the selection and one should see a new

product added.

12. Because of adding SAP NetWeaver to the list of

product versions above, another system is

automatically added under the name “SAP

NetWeaver”. Please scroll down to check under

“Systems” “SAP NetWeaver” <SID>. By default,

SAP NetWeaver system assumes that the component

beneath is “Application Server ABAP”. As SAP

Invoice Management is a Java based product, we

need to change the component to “Application Server

Java”. This is achieved by de-selecting the “Relevant”

checkbox for “Application Server ABAP” and selecting

the same checkbox for “Application Server Java”. See

the figure to the left.

4.59.3 Managed System Setup Wizard

The managed system setup wizard is used after the SAP Invoice Management solution landscape has been designed

in SMSY. This is the final step toward completing the Solution Manager Diagnostics setup.

1. Using Solution Manager Diagnostics go to

Diagnostics Setup Managed Systems Setup

Wizard, enter the SID in the “Jump to SID” field

and hit “Enter”.

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2. As the product versions SAP Invoice

Management 5.2 and SAP NetWeaver 7.0 both

were added in the previous step, we should be

able to see the same in the wizard. Use the CTRL

key to select both product versions and click on

“Set”.

3. The result should like the image on the left.

4. Click next to add the details in the next screen as

shown to the left.

Remember to set the install path, i.e. d:/OpenText/

and expand and enter the correct optional component

path for all the components.

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5. Before setup, we should see a screen similar to

the one shown to the left.

6. After setup, the results are as shown to the left.

4.59.4 CA Wily Introscope Configuration

After setting up the SAP Invoice Management (VIM Approval Portal) system using the managed system wizard, the

managed system needs to be configured with the CA Wily Introscope Java Agent. To switch on reporting of SAP

Invoice Management server-specific Wily Introscope metrics:

Install Wily Introscope Java Agent as per the Setup guide for Introscope:

http://service.sap.com/instguides Installation & Upgrade Guides SAP Components SAP Solution

Manager Release 7.0 EHP 1 Installation Wily Introscope Setup Guide 8.0

Additionally, you may reference SAP Note 797147.

Restart the J2EE instance.

For general information about the installation, configuration and use of CA Wily Introscope, visit the SAP Service Marketplace at the following locations:

https://service.sap.com/diagnostics Installation and Configuration Wily Introscope 8.x Installation Guide

https://service.sap.com/diagnostics Media Library Wily Introscope Workstation User Guide 8.x Wily &

Introscope WebView User Guide 8.x

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4.60 SAP Invoice Capture Center by Open Text 5.2

4.60.1 SLD Data Supplier Configuration

The SLD Data Supplier is configured to stream its system landscape information to the central SLD. As SAP Invoice Capture Center by Open Text 5.2 is hosted on the MS .NET server, the SLD Data Supplier must be configured to report the appropriate data to the central SLD. SAP ICC 5.2 SP2 and later versions include an SLD Data Supplier Configuration tool. This application can be found in the root installation directory for ICC. (Ex: D:\Open Text\Invoice Capture Center 5.2\InvoiceCaptureCenterSLDDataSupplierConfiguration.exe)

1. Enter the required information to connect to the

SLD.

2. Click “Test collect and send data”.

3. A pop up should appear indicating the test

connection succeeded. Click “OK”.

4. Click “OK”. The application will exit.

The technical system should be picked up in SMSY when the landscape fetch job is run on Solution Manager. Please

ensure that this fetch job is running periodically, or schedule an immediate job after using the configuration tool.

5. Open the Solution Manager SMSY transaction

(Solution Landscape).

6. Check that a system component “INVOICE” has

been created as type “Third Party” and verify

the header data is correct.

4.60.2 Solution Landscape Definition

After the SLD Data has been transferred over successfully, we define the solution landscape definition in SMSY for

SAP Invoice Capture Center.

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1. Open the Solution Manager SMSY transaction

again.

2. Right click on “Systems” and select “Create New

System”.

3. Name the system (Ex: “INVOICE”).

4. Select the product.

5. Select the appropriate product version.

6. The new system now appears in the list.

7. Select the system, navigate to the Header Data

tab if necessary, and click “Installed Product

Versions”.

8. First, select the checkbox.

9. Locate the product MS IIS and version MS IIS

6.0 and select “Copy”.

10. Repeat for MSFT.NET and SAP ICC (see left).

11. Check the box to designate SAP INVOICE

CAPT.CENT.BY OT5.2 as “Leading Product

Version”.

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12. On the left navigation bar, select MS .Net, and

right click, then “Create New System

Component”.

13. Create a new system component for “INVOICE”

(or your system name) with type MS .Net.

14. Click “Save” and “Okay (check)”.

15. Select the System Component you just created.

16. Navigate to the Instances tab and add your

physical server and instance name following the

recommended convention:

<hostname>_<sid/shortsystemname>_<#>

17. Click the Software Components tab, click Copy

from Main Instance, and locate and enter each

of the Software Components and Component

Versions listed (MS.NET components and ICC

components).

18. Click “Okay”.

19. Click on the INVOICE system under the

“Systems” node on the left.

20. Select tab “Selection of Main Instances”.

21. Select each of the Main Instance rows and

check the “Relevant” and “System Component

Assignment” checkboxes.

22. Indicate the System Component “INVOICE” of

type “MS .Net” for each row.

23. Save.

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4.60.3 Diagnostics Configuration

After the solution landscape has been set up, the diagnostics configuration needs to be performed.

1. Open the configuration wizard for SAP Solution

Manager (Transaction: SOLMAN_SETUP).

2. Select “Managed System Configuration”.

3. Select system type “MS_.NET”.

4. Select the previously created SAP Invoice

Capture Center 5.2 technical system

“INVOICE”.

5. Select “Configure System”.

6. Perform the described steps for the managed

system (detailed description available in the

linked IMG documentation).

7. Set the status of the activity to “Performed”.

8. Start the diagnostics wizard by clicking

“Configure Diagnostics” (if it is a link) otherwise

click the [Open URL] button.

9. Your system is pre-selected.

10. To mark the system as diagnostics-relevant

open the tray.

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11. Unselect the checkbox.

12. Select MS IIS 6.0, MSFT .NET 3.0 and SAP

INVOICE CAPT.CENT. BY OT5.2 Product

Versions. (Hold down Ctrl while clicking to

select multiple line items)

13. Select “Set”.

14. Select “Setup” to continue the setup.

15. For each instance you need to enter the system

installation path (e.g. D:\Program

Files\OpenText\Invoice Capture Center 5.2\)

and select “Set”.

16. After entering the needed information, click Set.

17. Click the checkbox to select the instance.

18. Click “Next”.

19. Continue the setup and review that the results

were successful.

4.60.4 CA Wily Introscope Configuration

After setting up the SAP Invoice Capture Center system using the managed system wizard, the managed system

needs to be configured with Wily Introscope .NET Agent. Please follow the below mentioned guidelines:

To switch on reporting of SAP Invoice Capture Center server-specific Wily Introscope metrics:

Install Wily Introscope .NET Agent as per the SAP Note 1126554.

Restart the IIS Server.

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For general information about the installation, configuration and use of CA Wily Introscope, visit the SAP Service Marketplace at the following locations:

https://service.sap.com/diagnostics Installation and Configuration Wily Introscope 8.x Installation Guide

https://service.sap.com/diagnostics Media Library Wily Introscope Workstation User Guide 8.x Wily &

Introscope WebView User Guide 8.x

4.61 SAP RTOM 7.0 (Real Time Offer Management)

For SAP RTOM an automated creation of the technical system via the SLD is currently not supported. Therefore you

have to create the technical system manually and afterwards perform the managed system configuration using the

Diagnostics setup wizard.

4.61.1 Configuration on managed system

Managed system needs to be configured with Wily Introscope .NET Agent as well as the Diagnostics Agent.

To switch on reporting of SAP specific Wily Introscope metrics: o Install Wily Introscope .NET Agent as per the SAP Note 1126554

Download and Install the Diagnostics Agent from Service Marketplace

4.61.2 Manual creation of technical system for SAP RTOM

1. Go to the system landscape transaction (/nSMSY) in

Solution Manager.

2. Create New Server (host where RTOM is installed)

3. Similarly highlight and right click to create Database as

necessary.

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4. Create a new system component by right click on

“Technical Systems” (also, formally known as “System

Components”) in the landscape components section. Select

a unique system ID and type “Unspecified”.

5. Go to Header Data Tab of the Technical System that was

created for RTOM: (Example: RTM SID under Unspecified

category) and input the information. Refer to the screenshot

on the left as an example.

6. Go to Instances Tab.

7. Enter the Instance information. Format is

<Servername>_<SID>.

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8. Go to Software Components tab.

9. In the Edit mode (Display <> Change).

10. Choose “of Prod.Instance” command button.

11. Choose Product: “SAP RTOM”

12. Product Version: “SAP RTOM 7.0”

13. Prod. Instance: “RTD Engine Server”

14. Enter and save the information.

15. Go to Product Systems under Landscape Components

(formally known as “Systems”).

16. Right click on Product Systems and choose “Create New

Product System”.

17. Input Unique Product System.( Example RTM).

18. Choose Product: “SAP RTOM”.

19. Choose Product Version: “SAP RTOM 7.0”

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20. Under Product Systems (formally known as “Systems”),

navigate to the unique SID that is created for RTOM.

(Example: RTM)

21. Go to the Header Data Tab.

22. Ensure the Active Product Version appears as shown in the

screen on the left. (Example: SAP RTOM 7.0)

23. Save the selection.

24. Go to the Product Instance Selection Tab.

25. Ensure Prod. Instance RTD Engine Server has been

selected as “Relevant”.

26. Technical System: (Example: “RTM” is selected and

corresponding System Type is set to “Unspecified”).

4.61.3 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the Managed System Configuration wizard for SAP

Solution Manager (Transaction: SOLMAN_SETUP)

2. Select Managed System Configuration

3. Select system type Unspecific

4. Select the relevant RTOM system.

5. Select Configure System

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6. Perform the described steps for the managed system of

RTOM.

7. Set the status of the activity to performed

8. Start the diagnostics wizard using the link Configure

Diagnostics

9. Your system is pre-selected

10. To mark the system as diagnostics relevant open the tray.

11. Select specific to your requirements (version RTOM 7.0

12. Select Set

13. Check in the main instances tray for RTD Engine Server is

selected.

14. Select Set

15. Select Setup to continue the “Setup <SID>(system type)”.

16. For each instance you need to enter the RTOM system

installation path: Ensure to enter the RTOM system

installation path relevant to your installation.

Example:

RTOM 7.0 C:\Program Files\SAP CRM\RTOM\

Furthermore insert the component install path after

expanding the Software components paths tray. Make sure

that there are paths included for:

RTD ENGINE 7.0 (Default: C:\Program Files\SAP

CRM\RTOM\)

17. Select “Set” after the right Wily EM has been chosen.

18. After entering the needed information, save the data and

continue the setup

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19. In the last step, status of green indicates as successful

setup completion.

4.62 VERTEX O SERIES 4.0, 5.0

For VERTEX SIC 4.0, 5.0 an automated creation of the technical system via the SLD is currently not supported.

Therefore you have to create the technical system manually and afterwards perform the managed system configuration

using the Diagnostics setup wizard.

4.62.1 Configuration of Diagnostics & Introscope Agent

Download and Install the Diagnostics Agent from Service Marketplace

SAP Note: 1147499 – Connection to the System Landscape Directory

SAP Note: 673144 – J2EE Engine Registration in the System Landscape Directory

4.62.2 Manual creation of technical system for VERTEX O SERIES

1. Go to the system landscape transaction (/nSMSY) in

Solution Manager.

2. Create New Server (host where VERTEX O SERIES 4.0

Or 5.0 is installed)

3. Similarly, highlight and right click to create Database.

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4. Create a new system component by right click on

“Technical Systems” (also, formally known as “System

Components”) in the landscape components section. Select

a unique system ID and type “Unspecified”.

5. Go to Header Data Tab of the Technical System that was

created for VERTEX O SERIES 40, 5.0: (Example: VRX

SID under Unspecified category) and input the information.

Refer to the screenshot on the left as an example.

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6. Go to Instances Tab.

7. Enter the Instance information. Format is

<Servername>_<SID>.

8. Go to Software Components tab.

9. In the Edit mode (Display <> Change).

10. Choose “of Prod.Instance” command button.

11. Specific to your installation Choose Product:

Example:“VERTEX O SERIES”

12. Product Version: “VERTEX O SERIES 5.0”

13. Prod. Instance: “Vertex O Series”, “Interface”

14. Enter and save the information.

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15. Go to Product Systems under Landscape Components

(formally known as “Systems”).

16. Right click on Product Systems and choose “Create New

Product System”.

17. Input Unique Product System.( Example VRX).

18. Choose Product specific to your installation.

Example: “VERTEX O SERIES”.

19. Choose Product Version specific to your installation.

Example: “VERTEX O SERIES 5.0”

20. Under Product Systems (formally known as “Systems”),

navigate to the unique SID that is created for VERTEX.

(Example: VRX)

21. Go to the Header Data Tab.

22. Ensure the Active Product Version appears as shown in the

screen on the left. (Example: VERTEX O SERIES 5.0)

23. Save the selection.

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24. Go to the Product Instance Selection Tab.

25. Ensure Prod. Instances: “Interface”, “Vertex O Series” have

been selected as “Relevant”.

26. Technical System: (Example: “VRX” is selected and

corresponding System Type is set to “Unspecified”).

4.62.3 Diagnostics Configuration

After setting up the technical system, the diagnostics configuration needs to be performed.

1. Open the Managed System Configuration wizard for SAP

Solution Manager (Transaction: SOLMAN_SETUP)

2. Select Managed System Configuration

3. Select system type Unspecific

4. Select the relevant VRX system.

5. Select Configure System

6. Perform the described steps for the managed system of

VERTEX O SERIES.

7. Set the status of the activity to performed

8. Start the diagnostics wizard using the link Configure

Diagnostics

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9. Your system is pre-selected

10. To mark the system as diagnostics relevant open the tray.

11. Select specific to your requirements version.

Example: VERTEX O SERIES 5.0”

12. Select Set

13. Check in the main instances tray for “Interface”, “Vertex O

Series” is selected.

14. Select Set

15. Select Setup to continue the “Setup <SID>(system type)”.

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16. For each instance you need to enter the VERTEX O

SERIES system installation path: Ensure to enter the

VERTEX system installation path relevant to your

installation.

Example: For VERTEX O SERIES 5.0

D:\Vertex\Oseries50\

Furthermore insert the component install path after

expanding the Software components paths tray. Make sure

that there are paths included for:

VERTEX CENTRAL 5.0:

(Default: D:\vertex\oseries50\)

VERTEX_SIC 5.0:

(Default: D:\Vertex\SIC)

VERTEX WEB SERVICES 5.0

(Default: D:\vertex\oseries50\)

Example for VERTEX O SERIES 4.0

VERTEX CENTRAL 4.0

\vertex\oseries\

VERTEX_SIC 4.0

\vertex\oseries\SIC_HOME

VERTEX WEB SERVICES 4.0"

\vertex\oseries\

17. Select “Set” after the right Wily EM has been chosen.

18. After entering the needed information, save the data and

continue the setup

19. In the last step, status of green indicates as successful

setup completion.