Southern Shore Human ResourceManagement Association of NJ, Inc.

Dinner Meeting

March 17, 2010Greate Bay Country Club

John Ceresani & Frank Bellis

Leadership and The Five Principles

of Organizational Energy

Principle One:Build Organizational Trust

WHY?

• Establishes credibility• Instills initiative/energy• Creates loyalty• Encourages accountability

Build Organizational Trust (cont.)

HOW?

• Walk the talk• Actively listen & genuinely talk to people• Respect the person, their talents and contributions• Encourage and embrace diverse views and opinions• Admit mistakes and allow mistakes for growth• Be open and vulnerable – we trust people we know

Principle Two: Create a Vision and a Plan

• Create a “Future Picture” or Common Purpose• Organization’s Core Values – guiding light• Collaborate on Plan – strategic thinking process • Foundation for strategic and tactical goals/objectives• Be open-minded and prepared to take another path along the journey with an eye toward the future

Principle Three: Empower the Team• Assess individual and team readiness

• Empowering others to act = energyCreates buy-inRespect –builds confidenceAccountabilityEfficiency in decision making

• Develop and communicate shared individual/team expectations

• Turn the playbook overSupportDevelopAgreed outcomesMeasureCoach

• Micromanagement is not management and certainly not leadership

• Organization’s structure, policies, practices, decisions, goals and behaviors – vision & values

• Leadership focus, commitment, involvement and energy essential for success

• Alignment = EnergyEfficiencyConsistencyHigh performanceEmployee engagementWorkplace satisfactionAttainment of financial & non-financial goals

Principle Four:Align Everything

“We are what we repeatedly do. Excellence therefore, is not an act, but a habit”

--Aristotle

• Reveal the Vision and Plan

• Value the influence of communication for engagement

• Create a communication strategy/planCommit resourcesExhaust all methods & forumsBe innovative and curiousSpeak & listen to all organizational communitiesEstablish a network of communicatorsEnsure impact = intentConsistency

• Communication is the fuel for organizational energy

Principle Five:Communicate Effectively

“Speech is civilization itself. The word…preserves contact – it is silence which isolates”

--Thomas Mann

The Wisdom of Crowds

Why do individuals make mistakes?

Why do teams make poor decisions?

Factors that influence a team• Individual errors on

steroids• Pressure to conform• “Groupthink”• Individualism muted• Speaking order

• Expertise• Status of speaker• Fear• Personality• Pain of dissent• Male/Female

patterns

The Paradox(something apparently contradictory

that may nonetheless be true)

Under the right conditions teams find better, “wiser” and more

innovative solutions to problems than individuals who are more

experienced and more educated than any single member of the

team.Why?

Diversity in a team brings

new information; and, fresh perspectives

Role of leaders(1)Keep new information

fresh perspectives flowing; and,(2)Keep group flaws at bay

HR Leadership Lessons from The Claridge

Your Leadership Legacy

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