SOUTH YORKSHIRE FIRE & RESCUE AUTHORITY FIRE AND … · FS1 Revised 13/09/19 EXECUTIVE SUMMARY Our...

FS1 Revised 13/09/19

EXECUTIVE SUMMARY Our annual performance report provides Members with information on how SYFR performed against our Local Performance Indicators (LPIs) during 2019/20. It enables Members to comment upon the performance and explore in more detail the work behind the statistics. The report will also be presented to the Performance and Scrutiny Board on 16 July 2020, for more detailed discussion and review. The dashboards, in the report, offer a view of our performance against each of our LPIs. These measures, approved by members, help us to gauge how we are doing against our priorities. Nine of the LPIs under the priority “Making South Yorkshire Safer and Stronger” are monitored using ‘tolerance levels’, which provide a range of acceptable performance levels. Areas where we have performed well in 2019/20 include:

· There were 71 fewer primary fires in 2019/20 than in the previous year. · Accidental dwelling fire injuries reduced from 57 in 2018/19, to 34 in 2019/20. South

Yorkshire also had the lowest number per 100,000 population out of the metropolitan fire and rescue services.

· There were 70 fewer accidental dwelling fires in 2019/20, than in 2018/19. The outturn figure of 472 for 2019/20 was the lowest out of the previous 11 years. Accidental dwelling fires were also the lowest per 10,000 dwellings in South Yorkshire, out of the metropolitan fire and rescue services. Cooking related accidental dwelling fires were 43 incidents below the outturn figure for the previous year and again, where the lowest out of the past 11 years.

· There were 1,155 fewer deliberate secondary fires during 2019/20 than in the previous year.

· There were 66 fewer false alarms caused by Automatic Fire Detection in non-domestic premises. This has partly been brought about by the introduction of a new policy for attending false alarms due to AFD that was introduced in January 2020.

· The proportion of working days/shifts lost to sickness absence for all staff was 8.43 during 2019/20. This was above the target of 6.0 but a decrease of 1.44 on the previous year. The Health and Wellbeing Strategy is becoming embedded. This takes a proactive approach and one of the key aims is to reduce absence levels.

· There were 17 fewer accidents / injuries at operational incidents during 2019/20, than there were in 2018/19. Generally, the accidents / injuries that occurred during 2019/20 were minor in nature.

SOUTH YORKSHIRE FIRE & RESCUE AUTHORITY

Meeting FIRE AND RESCUE AUTHORITY

Meeting Date 22 JUNE 2020

Report of CHIEF FIRE OFFICER & CHIEF EXECUTIVE / CLERK TO THE FIRE AND RESCUE AUTHORITY

Report Sponsor(s) DEPUTY CHIEF FIRE OFFICER / CHIEF OPERATING OFFICER & DIRECTOR OF SERVICE DEVELOPMENT

Subject ANNUAL CORPORATE PERFORMANCE REPORT FOR 2019/20

Areas where we have performed less well in 2019/20 include:

· There were 95 more primary arson incidents in 2019/20 than there were in the previous year. Out of these, almost two thirds were deliberate vehicle fires.

· Deliberate vehicle fires were 71 incidents above the previous year’s outturn figure. RECOMMENDATION(S) Members are recommended to: a) Endorse the contents of the report. b) Scrutinise and comment on the information presented in the attached report. c) Note that eight out of the nine performance measures that are measured using

tolerance levels, were within tolerance. d) Note that there were 70 fewer accidental dwelling fires in 2019/20, than in 2018/19 e) Note that there were 95 more primary arson incidents in 2019/20 than there were in

the previous year. f) Note there were 1.44 fewer days/shifts lost to sickness during 2019/20 than in the

previous year. CONTENTS Main Report Appendix A - Annual Corporate Performance Report 2019/20

BACKGROUND 1. This is the Annual Corporate Performance report for 2019/20 as outlined under the

Performance Management Framework that was introduced from 1 April 2011. It summarises the Service’s performance for the previous financial year against the suite of Local Performance Indicators (LPIs).

2. The report is provided to allow members to scrutinise and comment upon SYFR’s

performance for 2019/20. 3. The report sets out:

a. A performance summary of the LPIs b. In-depth analysis on LPIs, where appropriate

4. The figures in the report were correct at the time of its production. The dashboards

and reports were produced with figures that were correct as at 28 May 2020. 5. Performance is measured in a number of ways, these being:

a. The LPIs are measured against upper and lower tolerances, based on the average of the last three years’ performance,

b. The LPIs are compared with the same month/quarter of the previous year, c. Targets are set against a small number of the LPIs, and, d. Some LPIs are just monitored.

KEY PERFORMANCE ISSUES 6. Out of the nine LPIs under the priority “Making South Yorkshire Safer and Stronger”

that are monitored using Upper and Lower Tolerance Levels, overall for 2019/20:

a. One was slightly above the Upper Tolerance Level (i.e. its performance was worse than the target range)

b. Three were between the Upper and Lower Tolerance Levels c. Five were below the Lower Tolerance Level (i.e. excellent performance)

7. Sadly, three people died in fires during 2019/20. All of these deaths were caused by

accidental dwelling fires. In 2018/19 there had been nine fatalities and five had been in accidental dwelling fires.

8. Accidental dwelling fire injuries reduced from 57 in 2018/19, to 34 in 2019/20. South

Yorkshire also had the lowest number per 100,000 population out of the metropolitan fire and rescue services. Fortunately, only four out of the injuries were thought to be serious.

9. There were 71 fewer primary fires in 2019/20, than in the previous year. 10. There were 70 fewer accidental dwelling fires in 2019/20, than in 2018/19. The

outturn figure of 472 for 2019/20 was the lowest out of the previous 11 years. Accidental dwelling fires in South Yorkshire were also the lowest per 10,000 dwellings, out of the metropolitan fire and rescue services. Cooking related accidental dwelling fires were 43 incidents below the outturn figure for the previous year and again, where the lowest out of the previous 11 years.

11. There were 95 more primary arson incidents in 2019/20 than there were in the

previous year. Out of these, almost two thirds were deliberate vehicle fires.

12. Deliberate vehicle fires were 71 incidents above the previous year’s outturn figure. 13. There were 1,155 fewer deliberate secondary fires during 2019/20 than in the

previous year. 14. There were 66 fewer false alarms caused by Automatic Fire Detection in non-

domestic premises. This has partly been brought about by the introduction of a new policy for attending false alarms due to AFD that was introduced in January 2020. When an unconfirmed AFD call is received, SYFR does not attend and the Alarm Receiving Centre is advised to contact key holders to investigate the actuation. There has been no change to our response to residential and sleeping risk properties. This also includes hospitals, schools, colleges, universities and heritage sites. This has resulted in a dramatic decrease in these mobilisations.

15. There were 17 fewer accidents / injuries at operational incidents during 2019/20, than

there were in 2018/19. Generally, the accidents / injuries that occurred during 2019/20 were minor in nature.

16. The proportion of working days/shifts lost to sickness absence for all staff was 8.43

during 2019/20. This was above the target of 6.0 but a decrease of 1.44 on the previous year. The appointment of a new Health and Wellbeing Manager has ensured that the Health and Wellbeing Strategy is now being embedded. This provides a range of support mechanisms for staff. The Health and Wellbeing Strategy takes a proactive approach and one of the key aims is to reduce absence levels. This includes:

a. Help in developing and maintaining a healthy lifestyle b. Building personal resilience and strategies for managing stress c. Improved communications regarding health and wellbeing to increase

awareness REGULATION OF INVESTIGATORY POWERS ACT 2000 (RIPA) 17. The statutory guidance relating to the Regulation of Investigatory Powers Act 2000

(RIPA) requires that South Yorkshire Fire and Rescue Authority (SYFRA) receives an update quarterly of the use by the authority of surveillance and use of Covert Human Intelligence Sources (CHIS). To help streamline reporting, details of any RIPA activity is now recorded in Corporate Performance reports.

18. There has been no activity under the Regulation of Investigatory Powers Act during

2019/20. CONTRIBUTION TO OUR ASPIRATIONS

Be a great place to work- we will create the right culture, values and behaviours to make this a brilliant place to work that is inclusive for all

Put people first- we will spend money carefully, use our resources wisely and collaborate with others to provide the best deal to the communities we serve

Strive to be the best in everything we do- we will work with others, make the most of technology and develop leaders to become the very best at what we can be

OPPORTUNITIES FOR COLLABORATION

Yes No

If you have ticked ‘Yes’ please provide brief details in the box below and include the third party/parties it would involve:

CORPORATE RISK ASSESSMENT AND BUSINESS CONTINUITY IMPLICATIONS 19. If performance management is not part of the culture of the Service, there is a risk

that the priorities may not be met. Any risks that are identified are recorded and managed within the Risk Management Framework.

EQUALITY ANALYSIS COMPLETED

Yes If you have ticked ‘Yes’ please complete the below comment boxes providing details as follows:

Summary of any Adverse Impacts Identified: Key Mitigating Actions Proposed and Agreed:

No N/A

If you have ticked ‘No’ or ‘N/A’ please complete the comments box below providing details of why an EA is not required/is outstanding: An Equality Analysis has been carried out on the Corporate Performance Framework mentioned in paragraph one. Care has been taken to ensure that the report has no adverse impact on any group of people.

HEALTH AND SAFETY RISK ASSESSMENT COMPLETED

Yes No N/A

If you have ticked ‘No’ or ‘N/A’ please complete the comments box below providing details of why a Health and Safety Risk Assessment is not required/is outstanding: This report does not require a Health and Safety assessment. Any Health and Safety risk assessments in connection with, or highlighted by the performance report, should already have been completed by the relevant departments, or added to the relevant risk registers and business plans.

SCHEME OF DELEGATION 20. Under the South Yorkshire Fire and Rescue Authority Scheme of Delegation a

decision *is required / *has been approved at Service level.

Delegated Power Yes No

If yes, please complete the comments box indicating under which delegated power.

IMPLICATIONS 21. Consider whether this report has any of the following implications and if so, address

them below; Diversity, Financial, Asset Management, Environmental and Sustainability, Fleet, Communications, ICT, Health and Safety, Data Protection, Collaboration, Legal and Industrial Relations implications have been considered in compiling this report.

List of background documents

Report Author: Name: Alison M Payne, Data and Performance Manager

e-mail: [email protected]

Tel no: 0114 253 2232

CORPORATE PERFORMANCE

REPORT

Annual Corporate Performance Report - 2019/20

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Annual Corporate Performance Report - 2019/20

Contents

Section Title Page No

1 Performance Summary 2

2 Local Performance Indicator (LPI) Summaries 11

3 Quarterly Performance Dashboard - 2019/20 43

4 Monthly Performance Dashboard - 2019/20 50

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1. Performance Summary Reporting As part of the annual review of the Performance Framework for 2019/20, the reporting levels and frequency were considered for all the performance measures. Therefore, some of the Local Performance Indicators (LPIs) which have been reported previously will not be included in this and future reports. These LPIs will still be monitored locally and where appropriate will be reported by exception. It should be noted however, that some LPIs have been included which do not follow the reporting levels and frequencies stated in the Performance Framework. These fall mostly within SYFRs purpose - “Making South Yorkshire Safer and Stronger”. Further information regarding the Performance Framework for 2019/20 and the reporting levels and frequency can be found in the Draft Performance Management Framework and Targets for 2019/20, which was presented to the Fire and Rescue Authority on 8 April 2019. The Data The figures given in this performance report were correct as at 28 May 2020, unless stated otherwise. However, it should be noted that there were some incidents attended in South Yorkshire by neighbouring brigades, which are not included in the figures. Work is ongoing to find a way that these incidents can be extracted from the Incident Recording System for inclusion in future reports. Our Performance during 2019/20 Table 1 provides a summary of performance for 2019/20 against targets and shows whether there has been an increase in the numbers compared with 2018/19. The key measures are shown in the summary below. However, all 2019/20 data can be found in the Corporate Performance Dashboards at the end of the report. Table 1

LPI No Performance Indicator 2018/19 Outturn

2019/20 Outturn

Out

turn

D

iffer

ence

Dire

ctio

n of

Tr

avel

LPI 1.1 Number of Primary Fires 2,150 2,079 -71

LPI 1.2(i) Number of Accidental Dwelling Fires 542 472 -70

LPI 1.2(ii)

Number of Accidental Dwelling Fires that are Cooking Related 274 231 -43

LPI 1.3 Number of Fires in Non-Domestic Premises 287 236 -51

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LPI No Performance Indicator 2018/19 Outturn

2019/20 Outturn

Out

turn

D

iffer

ence

Dire

ctio

n of

Tr

avel

LPI 1.4 Number of Fire Deaths and Injuries

1) All Fire Deaths 9 3 -6

a) Accidental Dwelling Fire Deaths 5 3 -2

2) All Fire Injuries 77 58 -19

b) Accidental Dwelling Fire Injuries 57 34 -23

LPI 1.7 Arson Incidents

a) Primary Arson Incidents 1,002 1,097 +95

a)i) Deliberate Vehicle fires (Included in LPI 1.7(a))

636 707 +71

b) Secondary Arson Incidents 4,302 3,147 -1,155

LPI 1.9 False Alarms caused by Automatic Fire Detection - Non-Domestic Properties 1,124 1,058 -66

LPI 2.2 RTC incidents attended by the Service

a). RTC incidents attended by the Service 384 374 -10

b). No of Incidents involving extrications 135 134 -1

LPI 2.3 Accident/injury frequency rate per 1,000 shifts/days worked - All Staff 1.01 0.78 -0.23

LPI 2.4 Accident/injuries at Operational Incidents

i) Accident injury frequency rate at operational incidents per 1,000 incidents

5.16 4.78 -0.38

LPI 3.1

Proportion of working days/ shifts lost to sickness absence (all staff)

i) All causes 9.87 8.43 -1.44

ii) Muscular skeletal (including back) 3.18 2.24 -0.94

iii) Reported Mental Health 1.91 0.82 -1.09

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The Quarterly and Monthly Dashboards at the end of the report give full details of the performance for each Local Performance Indicator (LPI) and in some cases show the direction of travel compared to the same quarter or month in 2018/19. The performance management framework is based around SYFR’s purpose and aspirations. Each LPI shown on the dashboards falls under one of these, which are as follows: OUR PURPOSE – Making South Yorkshire Safer and Stronger

Our Aspirations are to:

· Be a great place to work - We will create the right culture, values and behaviours to make this a

brilliant place to work that is inclusive for all · Put people first - We will spend money carefully, use our resources wisely and collaborate with

others to provide the best deal to the communities we serve · Strive to be the best in everything we do - We will work with others, make the most of technology

and develop leaders to help us to become the very best at what we can be These form part of “Our Story - South Yorkshire Fire and Rescue’s 10-year vision for the future”. The next section provides more information regarding the performance of the LPIs. How did we perform during 2019/20? Note: The text set out below is in the same order as the LPIs are shown on the dashboards at the end of the report. Our Purpose - Making South Yorkshire Safer and Stronger There are nine LPIs under “Making South Yorkshire Safer and Stronger” monitored using upper and lower tolerance levels. The outturn position for these for 2019/20 was as follows:

· LPI 1.1 - Number of Primary Fires - The outturn figure was 2,079, which was 71 incidents fewer than for the previous year. This measure was within tolerance for 2019/20.

· LPI 1.2(i) - Number of Accidental Dwelling Fires (ADFs) - The outturn figure was 472, which was 70

incidents fewer than for the previous year. This measure was well within tolerance for 2019/20. · LPI 1.2(ii) - Number of ADFs that are Cooking Related - The outturn figure was 231, which was 43

fewer than for the previous year. This measure was well within tolerance for 2019/20. · LPI 1.3 - Number of Fires in Non-Domestic Premises - The outturn figure was 236, which was 51

fewer than for the previous year. This measure was well within tolerance for 2019/20. · LPI 1.4(2a) - ADF Injuries - The outturn figure was 34, which was 23 fewer than for the previous

year. Overall, this measure was well within tolerance for 2019/20. · LPI 1.7(a) - Primary Arson Incidents - The outturn figure was 1,097, which was 95 more than in the

previous year. This measure was within tolerance for 2019/20. · LPI 1.7(a)i) - Deliberate Vehicle Fires (included in the Primary Arson Incidents) - The outturn figure

was 707, which was 71 more than in the previous year. Overall, this measure was just over

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tolerance for 2019/20. During quarters one and two, it was within tolerance, but above the upper tolerance level for quarters three and four.

· LPI 1.7(b) - Secondary Arson Incidents - The outturn figure was 3,147, which was 1,155 fewer than

in the previous year. This measure was within tolerance for 2019/20.

· LPI 1.9 - False Alarms Caused by Automatic Fire Detection - Non-Domestic Properties - The outturn figure was 1,058, which was 66 fewer than for the previous year. This measure was well within tolerance for 2019/20.

Sadly, there were three fire deaths during 2019/20. All occurred in accidental dwelling fires. There were 16,005 Home Safety Checks (HSCs) and 1,227 Safe and Well Visits carried out during 2019/20. The number of HSCs completed was 2,641 higher than in 2018/19. Comparisons cannot be made with 2018/19 for Safe and Well visits as these were suspended from May 2018 to February 2019, whilst Information Sharing Agreements were put in place. SYFR attended 10 fewer special service incidents (excluding assistance to other agencies and Road Traffic Collisions) at 359, than in 2018/19. There were 210 fewer requests by other agencies for assistance at special service incidents, than in the previous year. There were also 45 fewer people involved in these incidents. However, the number of rescues carried out in quarter three was particularly high due to the flooding spate conditions in November 2019, as can be seen in Chart 1 below. Many of these rescues were attributed to the same incidents, so the number of incidents attended and the number of requests to attend by other agencies makes comparisons difficult with the previous year. The recording of the rescues was in accordance with Home Office guidance. Initiatives take place throughout the year to try to reduce the number of special service incidents we attend, for example to target water related incidents we did the following:

· During the period December 2019 to February 2020, we focussed our schools talks on the dangers of ice and frozen water.

· In 2019/20, work took place to support the National Fire Chiefs Council (NFCC) Drowning Prevention week in April 2019 and Royal Life Saving Society UK (RLSS UK) Drowning Prevention campaign week in June 2019.

Chart 1

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The number of times that the Yorkshire Ambulance Service requested assistance to gain access was lower in 2019/20, than in 2018/19. However, the number of occasions when South Yorkshire Police requested assistance to gain access was slightly higher than in the previous year. There was a considerably higher number of requests for assistance from other agencies. In 2019/20 there were 287 instances compared to 209 in 2018/19. Aspiration - Strive to be the Best in Everything We Do Overall, during 2019/20, 52.3% of dwelling fires were attended within six minutes. In 2018/19, the figure was 48.1%. During 2019/20, we attended 10 fewer Road Traffic Collisions, than in 2018/19. Table 2 LPI 2.4 - Accident/Injury frequency rate at operational incidents per 1,000 incidents

2018/19 2019/20

Frequency Rate 5.16 4.89

Number of Accidents/Injuries 61 44

Actual Number of Operational Incidents Attended 11,828 9,003

Table 2 compares the accident/injury frequency rates at operational incidents for 2019/20 with those of the previous year. There were120 accidents / injuries for all staff during 2019/20, 37 fewer than in 2018/19. There was a reduction in the number of accidents during quarter 4. This could, be in part due to the lower number of incidents attended by SYFR during the lockdown period of Covid-19. The types of injuries we saw during this quarter were muscular-skeletal and minor cuts and bruises following routine type incidents. There were 17 fewer accidents / injuries at operational incidents during 2019/20, than in 2018/19. Generally, the accidents / injuries that occurred during 2019/20 were minor in nature, with a few exceptions, for example, there were two back injuries sustained in quarter three, that resulted in lost time. The reasons for accidents / injuries during 2019/20 included:

· Two firefighters were absent for one shift after experiencing upset stomachs and headaches after attending a waste fire.

· Manual handling injuries, including lifting casualties on the incident ground. · Slips and falls, especially during the winter period.

When considering health and safety performance it is important to understand the severity of the accidents being reported and focusing on those that have created the greatest cause for concern. With effect from 1 April 2019, three additional categories were added to the accident / injuries at operational incidents performance measure (LPI 2.4). These provide data on:

· No lost time (minor), · Lost time up to and including 7 days, · RIDDOR - More than 7 days lost.

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During 2019/20 out of 44 reportable accidents / injuries at operational incidents:

· Thirty-eight did not incur lost time. · Five resulted in lost time up to and including seven days. · One was a RIDDOR with more than seven days lost.

District command teams are responsible for the health and safety of operational personnel on the incident ground. Support is provided by the Health and Safety team to ensure information, instruction, training and supervision is provided to avoid accidents and injuries at operational incidents. Operational training is provided for all reasonably foreseeable incidents, that incident commanders and crews are likely to attend. This would include training on the use of breathing apparatus, rescues from road traffic collisions and dealing with incidents involving hazardous materials. Initial acquisition training is provided at the Training and Development Centre where performance and competence are assessed using a variety of methods. Maintenance of competence training is provided for all operational personnel and is based around the hazards and risks likely to be faced by incident commanders and crews. Institution of Occupational Safety and Health (IOSH) working safely training is provided to all new recruits during basic training. This is to ensure basic understanding and expectations of good health and safety standards are instilled from the outset of a firefighter’s career. IOSH Managing Safely is provided to those individuals that progress to become Crew Managers and Watch Managers. This provides the underpinning knowledge of good health and safety management. Aspiration - Be a Great Place to Work The proportion of working days/shifts lost to sickness absence for all staff was 8.43 for 2019/20. This was above the target of 6.0 but a decrease of 1.44 on the previous year. The recruitment of new staff into the Occupational Health team and the introduction of the Resource Management System / Dolphin absence management system, have ensured that we are back on track with absence management. The appointment of a new Health and Wellbeing Manager has ensured that the Health and Wellbeing Strategy is now being embedded. This provides a range of support mechanisms for staff. The Health and Wellbeing Strategy takes a proactive approach and one of the key aims is to reduce absence levels. This includes:

· Help in developing and maintaining a healthy lifestyle · Building personal resilience and strategies for managing stress · Improved communications regarding health and wellbeing to increase awareness

Two key strategies to reduce absence levels have been our work with the British Red Cross to embed our new Critical Wellbeing Incident Support policy to support personal resilience, and the improvements in systems and data to ensure managers have better data to enable them to manage staff absences effectively. Additional improvements to the health and wellbeing support offer include the introduction of an Employee Assistance Programme (EAP) which is accessible at all times to staff wanting information, support or signposting on all elements of health and wellbeing. More recently, the Service has launched a bespoke health and wellbeing microsite, which provides information, videos, interactive tools and resources to help support staff with various challenges. All the training LPIs apart LPI 3.15 (Percentage of operational personnel currently undertaking operational duties who are qualified in Immediate Emergency Care), which is monitored by upper and lower tolerances and LPI 3.21 (Percentage of relevant personnel currently qualified in IOSH - 90% target) had a target of

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100% for 2019/20. Out of all the training LPIs, three met the 100% target, five were between 95% and 99.9%. The outturn for the percentage of operational personnel currently undertaking operational duties who are qualified in Immediate Emergency Care (IEC) (LPI 3.15) was within the tolerance band of 75% to 100% at 87.21%. It is taking time to build up the percentage qualified, as the target was originally 25% per watch. In April 2016, this was raised to 100% per watch. Changes have been made to the course to facilitate a higher attendance. The outturns for the percentage of officers who have currently completed the Officer’s Incident Command level 2 and level 3 courses (LPI 3.17(ii) and (LPI 3.17(iii)) reduced slightly from quarter 3, when they were both at 100%. They were 95.59% and 88.89% respectively for the quarter 4 outturn. Temporary and permanent promotions and secondments can cause a shortfall in the number qualified. LPI 3.21 – the percentage of relevant personnel currently qualified in Institute of Occupational Safety and Health (IOSH), dropped below the 90% target during quarter 4, with an outturn of 82%. Due to the ongoing Covid-19 Working Strategy, all internal courses have been delayed until later on in the year. Therefore, the percentage has remained the same as for the previous quarter. Aspiration – Put People First The total operating outturn (revenue and capital) for 2019/20 was £57.675m. When compared to funding of £54.536m this resulted in a total contribution from reserves of £3.181m. However, after taking into account increased in-year funding and the use of reserves the results were an overall year-end revenue operating surplus of £0.042m or 0.08% of the total budget. The amount held at the end of 2019/20 in the General Reserve was £5.646m. This was above the minimum 5% of the original budget.

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Mobilisations Chart 2

Chart 3

The mobilisations shown in Charts 2 and 3 are call outs to fires, false alarms and special services.

Chart 2 shows that since 2014/15 mobilisations by South Yorkshire Fire and Rescue had been increasing year-on-year until 2019/20, when they reduced by 1,743 to 13,738. Chart 3 shows the number of mobilisations by month. The number of mobilisations to fires was particularly high during April 2019. Deliberate secondary fires accounted for 627 of these. Table 3 compares the number of mobilisations to fires, special service calls and false alarms experienced by South Yorkshire with the number of mobilisations by the other metropolitan fire and rescue services. To put the numbers into context a rate per 100,000 population has been used.

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Table 3

Mobilisations to Fires, False Alarms and Special Services per 100,00 Population

2019/20 South Yorkshire

Greater Manchester London Merseyside Tyne &

Wear West

Midlands West

Yorkshire

All Fires 5,944 10,612 17,736 5,575 7,060 9174 8,903

Per 100,000 Population 423.69 377.31 199.10 391.76 621.28 314.56 383.71

All False Alarms 4,810 13,632 54,510 5,641 6,571 9,397 10,476

Per 100,000 Population 342.86 484.68 611.92 396.40 578.24 322.21 451.51

All Special Service Calls 2,984 5,598 33,276 3,913 3,124 7,316 3,976

Per 100,000 Population 212.70 199.04 373.55 274.97 274.91 250.85 171.36

Table 3 compares the number of mobilisations to fires, false alarms and special service calls experienced by South Yorkshire, with the number of mobilisations by the other metropolitan fire and rescue services. To put the numbers into context a rate per 100,000 population has been used.

Regulation of Investigatory Powers Act 2000 (RIPA) The statutory guidance relating to the Regulation of Investigatory Powers Act 2000 (RIPA) requires that South Yorkshire Fire and Rescue Authority (SYFRA) receives an update quarterly of the use by the authority of surveillance and use of Covert Human Intelligence Sources (CHIS). There has been no activity under the Regulation of Investigatory Powers Act during 2019/20.

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2. Local Performance Indicator (LPI) Summaries In-Depth Analysis The Performance and Scrutiny Board takes a themed approach, looking holistically at an area of service or a function - the performance data, the strategies and the end-to-end processes. To reflect this approach, the performance report concentrates on areas of exceptionally good performance, areas that may cause concern, or below average performance. In-depth analysis is included for the following LPIs:

· LPI 1.2 a) - Accidental Dwelling Fires (Exceptionally Good performance) · LPI 1.7a) - Primary Arson Incidents (Good performance overall, but slightly above target in quarters

1 and 4) · LPI 1.7a)i) - Primary Vehicle Fires (included in primary arson incidents) (Slightly above target - less

than 5% over target for 2019/20) · LPI 1.9 - False Alarms caused by Automatic Fire Detection (Exceptionally Good performance)

What the charts show Seasonal Variable Tolerance Charts Where we want the numbers to reduce, the performance plotted on the chart should not be above the upper tolerance level, which is marked in red. When the numbers are below the green line on the chart, it means that we are performing excellently and that our resources for improving performance may not be required to the same extent in that area. Benchmarking SYFR benchmarks on a quarterly basis with the other Metropolitan Fire and Rescue Services, using a range of performance measures. Where appropriate, these benchmarking statistics are included in the report. Table 4 below shows the basic comparators that are used for this benchmarking. The table shows that SYFR is the second smallest of the Metropolitan Fire and Rescue Services in terms of population. South Yorkshire has a similar sized population to Merseyside and Tyne and Wear. However the area SYFR covers is the third largest, which is very similar in size to London’s geographical area. West Yorkshire has an area approximately 30% larger than South Yorkshire. Comparisons with London Fire Brigade (LFB) can sometimes be misleading, or not appropriate as London does have some unique demographic and geographic characteristics.

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Table 4

Metropolitan Fire and Rescue Services Benchmarking Comparators

Population Domestic Properties

Non-Domestic Properties

Area in Square Miles

South Yorkshire 1,402,918 594,435 44,982 599

Greater Manchester 2,812,569 1,193,751 108,286 493

Merseyside 1,423,065 630,971 43,883 249

Tyne and Wear 1,136,371 506,961 36,009 208

West Midlands 2,916,458 1,143,180 101,050 348

West Yorkshire 2,320,214 981,524 85,551 783

London 8,908,081 3,537,636 309,826 607

Where the data is available, we benchmark against the other metropolitan fire and rescue services. Table 4 shows the basic comparators.

Data sources: Population - ONS Mid-Year Population Estimates - 2018 Domestic properties - CIPFA Finance and General Statistics - Estimates - 2019/20 Non-domestic properties - CIPFA Finance and General Statistics - Estimates - 2019/20 Area - CIPFA Finance and General Statistics - Estimates - 2017/18

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LPI 1.1 - Number of Primary Fires Chart 4

Charts 5 and 6

Table 4

LPI 1.1 - Number of Primary Fires - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 2,079 4,521 9,586 2,096 1,863 3,788 3,064

Per 10,000 Population 14.82 16.07 10.76 14.73 16.39 12.99 13.21

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It should be noted that many primary fires are minor in nature, but have to be recorded as primary in accordance with the Fire Statistics definition below. During 2019/20, primary fires were broken down as follows:

· Car fires - 33% and a further 13% involved other vehicles. · Dwelling fires - 30%. · Non-residential buildings - 16%. · The other 8% of fires included residential buildings (e.g. retirement homes), outdoor structures (e.g.

post-boxes, shelters), outdoor equipment (e.g. garden equipment), woodland and crops. Primary Fires Definition Primary fires are potentially more serious fires that harm people or cause damage to property and meet at least one of the following conditions:

· Any fire that occurred in a (non-derelict) building, vehicle or (some) outdoor structures. · Any fire involving fatalities, casualties or rescues. · Any fire attended by five or more pumping appliances.

Primary fires are split into four sub-categories:

· Dwelling fires are fires in properties that are a place of residence i.e. places occupied by households such as houses and flats, excluding hotels/hostels and residential institutions. Dwellings also includes non-permanent structures used solely as a dwelling, such as houseboats and caravans.

· Other buildings fires are fires in other residential or non-residential buildings. Other (institutional) residential buildings include properties such as hostels/hotels/B&Bs, nursing/care homes, student halls of residence etc. Non-residential buildings include properties such as offices, shops, factories, warehouses, restaurants, public buildings, religious buildings etc.

· Road vehicle fires are fires in vehicles used for transportation, such as cars, vans, buses/coaches, motorcycles, lorries/HGVs etc. ‘Road vehicles’ does not include aircraft, boats or trains, which are categorised in ‘other outdoors’.

· Other outdoors fires are fires in either primary outdoor locations (that is, aircraft, boats, trains and outdoor structures such as post or telephone boxes, bridges, tunnels etc.), or fires in non-primary outdoor locations that have casualties or five or more pumping appliances attending.

15

LPI 1.2(i) - Number of Accidental Dwelling Fires (ADFs) Chart 7

Charts 8 and 9

The number of Accidental Dwelling Fires (ADFs) has continued to fall over the last eleven years. In 2009/10, there were 697 fires of this type; down to 542 by 2018/19; with a further significant fall of 70 (13%), over the last year to 472. That equates to a reduction of almost a third over the last eleven years. Table 5

LPI 1.2 - Number of Accidental Dwelling Fires - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 472 1,879 4,915 867 507 1,596 957

Per 10,000 Dwellings 7.94 15.74 13.89 13.74 10.00 13.96 9.75

16

Table 6 below shows the number of HSCs conducted by crews, by Station District during 2019/20. Table 6

HSCs are also carried out by Fire Community Safety Officers (FCSOs), but are not included within Table 6 above.

17

Table 7

Accidental dwelling fires were within target in all the LAAs for 2019/20.

18

Chart 10

Chart 10 shows the figures in Table 7 above, per 10,000 population. By doing this we can obtain a clearer picture of performance in this area, across the county. Accidental Dwelling Fires - In-Depth Analysis Area Specific Issues

· Over the course of the last ten years, the highest concentrations of accidental dwelling fires were located in the western side of Sheffield city centre, off Hanover Way and spreading out towards Upperthorpe / Netherthorpe / Crookesmoor / Broomfield / Sharrow / City Centre.

· During the twelve months of 2019/20, the highest concentrations of ADFs were in the Wheatley area

of Doncaster (21). · In Barnlsey, a high concentration of fires was recorded south of the town centre / Worsbrough area

(14). · In Sheffield, high concentrations have been recorded in the Firth Park / Fir Vale / High Wincobank

area (20), as well as a wider area around the University of Sheffield / Netherthorpe / Crookesmoor (30), and the Arbourthorne / Rollestone / Gleadless Valley area (14).

· Other concentrations, in 2019/20, have been noted in:

o Hillsborough, Burngreave and Lowedges areas of Sheffield. o Rotherham town centre / Clifton. o Bentley area of Doncaster.

19

Hotspot Map - Concentration of ADFs 2019/20

20

LPI 1.2(ii) - Number of Accidental Dwelling Fires (ADFs) that are Cooking Related Chart 11

Charts 12 and 13

ADFs that were cooking related have fallen significantly over the last three years. The outturn figure for 2019/20 was 50 incidents lower than the average for the previous three-years. Over the Christmas period, we ran the “Stand by your Pan” campaign, which targeted cooking safely. For many years, cooking has been the leading cause of accidental house fires.

21

How are we driving down Cooking Related Fires? Campaigns

Cooking Fire ‘Distraction’ Campaign Campaigns for quarter one were based around ‘Distraction’. We know that cooking fires make up around half the accidental house fires we attend, each year. This is clearly an issue and in line with our core-vision we decided that this was worthy of another campaign effort. Our plan was to re-imagine the legendary chip pan video and share it online in a bid to prompt behaviour change within our areas of highest risk: Our insight suggests distraction and chip pans cause most cooking fires. Examples of distraction include leaving food cooking and unattended, falling asleep whilst cooking etc.

We targeted schools and used the ‘chip pan’ legacy to get people’s attention.

Our aim was to reduce cooking fires during the campaign period by 10 percent.

Stand by Your Pan

Over Christmas, we ran a cooking fire safety campaign. This aimed to drive down the number of fires during the period, compared to the average for the previous three years.

The background to this push was that, for many years, the leading cause of accidental dwelling fires has been cooking. Figures from last year alone show that it is actually responsible for around half the accidental dwelling fires we attended.

Based on our insight, our plan was to focus our efforts on families and children, via schools, the media and online platforms. We wanted them to consider the effects a kitchen fire would have on them and their lives.

Unlike previous, national cooking campaigns, we moved our messaging away from injury and death and focussed on what our insight suggested was the most likely outcome of a kitchen fire – a ruined kitchen and increased financial pressure.

We used various methods to get our messages across and make the desired impact. This included producing a cooking safety video that to used online, sending a letter to each primary school in South Yorkshire and asking them to get their pupils to take part in a colouring competition, producing a presentation to be given to primary age children in schools and securing coverage in South Yorkshire’s media outlets.

Did the Campaigns Make a Difference? It is difficult to prove a direct link to specific campaigns, however during 2019/20 there were 131 cooking related accidental dwelling fires. The average for the preceding three years was significantly higher at 281. The number of cooking related accidental dwelling fire was also below the lower tolerance level for eight months out to the year.

22

LPI 1.3 - Number of Fires in Non-Domestic Properties Chart 14

Chart 15

Table 8

LPI 1.3 - Number of Fires in Non-Domestic Properties - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 236 594 2,001 234 208 564 425

Per 1,000 Non-Dom. Properties. 5.25 5.49 6.46 5.33 5.78 5.58 4.97

Note: Prior to 1 October 2016, it was found that a number of these fires had been recorded erroneously as fires that were not in premises covered by the Regulatory Reform (Fire Safety) Order 2005. Because of this, they were not included in the figures. Therefore, robust analysis for this measure can only date from 1 October 2016. The number of incidents recorded has been adjusted for the period 1 April 2015 to 30 September 2016, to enable appropriate tolerance levels to be set, based on the three-year period from 1 April 2016 to 31 March 2019.

23

Table 9

Table 9 above shows that all the LAAs were within target for fires in non-domestic properties, during 2019/20. Chart 16

.

24

LPI 1.4(2a) - Number of Accidental Dwelling Fire Injuries Chart 17

Chart 18

Overall injuries caused by ADFs have been falling year-on-year. The number was particularly low during 2019/20. Only four out of the 34 injuries were thought to be serious. Table 10

LPI 1.4(a) - Number of Accidental Dwelling Fire Injuries - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 34 129 419 87 36 147 115

Per 100,000 Population 2.42 4.59 4.70 6.11 3.17 5.04 4.96

25

How are we driving down Injuries in Accidental Dwelling Fires? Campaign

Easter Campaign – Targeting Older People This campaign was run across the Easter period and focussed on older people, one of the most vulnerable groups within our community. Our research tells us that as people get older, their fire risk increases. Driven, as ever, by our mission to make South Yorkshire safer and stronger, this work was based on our local incident data that showed over half of the 49 people who have died in a fire since 2013 were over 50, the majority being over 60-years-old. This local data also showed us that, in terms of fire injuries across the last three years as opposed to just fatalities, Sheffield was a clear hotspot area followed by Rotherham, Doncaster and Barnsley. Whereas national, and local, insight tells us:

· Men are more likely to die as a result of a fire than women · Smoking materials are the most common cause of fire deaths · Candles, cigarette lighters and matches are also common causes

Post-incident reviews also suggest many of the older people who are dying in these fires have some level of social isolation which means their bad habits, such as smoking in bed and ignoring faulty smoke alarms go unnoticed. With this in mind, we ran a campaign that urged people across South Yorkshire to find the time to make sure their older relatives were okay, and that they were as safe as possible from fire and other risks. We wanted these people to think of an older person, primarily their parents, or neighbours too and take the time to check up on them. Specifically, our key messages were:

· As people get older their risk of fire, and other injury, increases – demonstrated by the fact that more than half of fire deaths locally, involved people aged 50 and over

· We know people are busy but we wanted them to find the time to visit an older relative, run through our ‘Grandparent Check’ and make sure they are okay

We used a range of methods to nudge people into doing this, including on-the-ground activity from our community safety staff, linking up with media outlets across the county, working together with other agencies to spread our messages, producing a video and a range of shareable social media content and exploring local advertising opportunities. Did the Campaign Make a Difference? It is difficult to prove a direct link to specific campaigns, however during 2019/20 there were 34 injuries due to accidental dwelling fires. The average for the preceding three years was 52. The number of injuries was also below the lower tolerance level for nine months out to the year. Four of the injuries were thought to be serious during 2019/20, compared with eight in the previous year.

26

Other Work Includes:

· In Sheffield, the Community Safety Watch Manager attends Vulnerable Adult Risk Management (VARM) meetings, as many of these individuals will be vulnerable to fire. At these meetings we can help to advise other agencies, which will help to ensure the safety of these individuals.

· We supported the running of Flu Clinics at Penistone and promoted the Cooking Fire Safety campaign and SYFR services at those sessions.

· Visits to sheltered housing in Rotherham to provide a cooking safety specific presentation.

27

LPI 1.7(a) - Number of Primary Arson Incidents Chart 19

Charts 20 and 21

Although shown as green (just below the upper tolerance) on the Corporate Performance Dashboard, there were nearly 100 more incidents in 2019/20 than in the previous year (almost a 10% increase). This amounts to the highest annual number of Primary Arson Fires since 2016/17. The highest monthly totals in 2019/20 were recorded in August (110), November (102) and January (104), as shown in Chart 19 above. Table 11

LPI 1.7(a) - Number of Primary Arson Incidents - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 1,097 1,541 1,494 770 897 1,138 1,279

Per 10,000 Population 7.82 5.48 1.68 5.41 7.89 3.90 5.51

28

Table 12

Table 12 above shows that primary arson was above target in both Barnsley and Rotherham LAAs for 2019/20. All except the Sheffield LAA had a higher number of primary arson incidents, than in 2018/19.

29

Chart 22

Primary Arson Incidents - In-Depth Analysis Area Specific Issues

· The highest concentration of primary arson incidents was in Rotherham town centre and its peripheral areas (45). Of these, 18 were vehicle fires, 17 related to non-residential properties; and six dwelling fires.

· Another area with a high level of incidents (85), although over a wider area, was to the east of inner

Sheffield (Manor, extending into Darnall / Arbourthorne / Gleadless Valley). Over three quarters of these fires involved road vehicles.

· A further concentration of incidents (54) was in Barnsley town centre and southern fringes

(Worsbrough / Kendray). Again, over three-quarters of these fires related to road vehicles. · Other notable concentrations of primary arson incidents were in the:

o Goldthorpe area of Barnsley. o Conisbrough, New Rossington and town centre areas of Doncaster. o Southey Green / Shiregreen area of Sheffield.

30

Hotspot Map - Concentration of Primary Arson Incidents - 2019/20

31

LPI 1.7(a)i) - Number of Deliberate Vehicle Fires (Included in Primary Arson) Chart 23

Charts 24 and 25

Deliberate vehicle fires have risen by 88% since 2014/15. In 2019/20, they were considerably above the average for the previous three-years. Table 13 LPI 1.7(a)i) - Number of Deliberate Vehicle Fires (Included in Primary Arson Incidents) - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 707 794 727 459 565 695 716

Per 10,000 Population 5.04 2.82 0.82 3.23 4.97 2.38 3.09

32

Deliberate Vehicle Fires - In-Depth Analysis Headlines Deliberate vehicle fires made up almost two thirds of all primary arson incidents in 2019/20. There were 71 more of these fires in 2019/20 than in the previous twelve month period (an 11% increase), taking the total to 707 - higher than any of the previous three years. The highest monthly totals in 2019/20 were recorded in November and December (73 each), as shown below: Chart 26

Following the same trend as in recent years, Sunday was the day of the week with highest number of incidents (134), with Friday the least (79). As with all primary arson incidents, the hour between 23:00 and Midnight experienced the highest number of deliberate vehicle fires (69), followed by Midnight to 01:00 (67). Chart 27 below details the hour-by-hour trend:

33

Chart 27

Chart 28

Area Specific Issues

· The highest concentration of deliberate vehicle fires was south of Barnsley town centre / Worsbrough (42), with over half in November and December 2019. Multi-Agency work has taken place between agencies in the area, with a significant contributory factor identified as being rival drug related gangs setting fire to each other's cars in the Worsborough / Kendray area. A number of arrests have been made and, by March 2020, the number of such incidents was half that reported in both November and December 2019, i.e. 11. Multi-agency work in the area continues. The rise and subsequent reduction of these fires is illustrated in Chart 28 above.

· Although over a wider area, a high level of such fires (66) occurred in the east of inner Sheffield

(Darnall / Manor / Arbourthorne / Gleadless Valley). The highest monthly total (10), in this area was recorded at the end of the financial year in March 2020. The Shared Partnership Analyst has been comparing data from South Yorkshire Police and SYFR and the Sheffield Crime Manager is now working with a SYFR Group Manager, as joint chair of the ASB and Acquisitive Crime Group, with

34

the intention of improved joint understanding of incident data that can direct resources and interventions.

· A further concentration of incidents (32) was in the Birley Edge / Southey Green area of north

Sheffield, with almost a quarter of such incidents in September 2019. · Other notable concentrations of deliberate vehicle fires were in the:

o Wombwell area of Barnsley. o Conisbrough and New Rossington areas of Doncaster. o Shiregreen area of Sheffield.

· In response to the above, as well as local initiatives in Barnsley and Sheffield, Officers are working

with key partners in Doncaster and Rotherham. The majority of Primary Vehicle Fires around Doncaster have been attributed to either links to burglaries in the area, where the vehicle is taken as part of the crime, or to organised crime within the local and surrounding areas. Partner reports examine causation factors and what action has either been taken, or is required. A number of arrests have been made, related to these crimes, which are expected to impact on the number of vehicle fires. Neighbourhood Officers now have access passes and work areas within each of Rotherham’s three Safer Neighbourhood Hubs. They are utilising the links with neighbourhood intelligence officers and South Yorkshire Police to analyse vehicle fires in more detail, in order to examine the impact other crime has on incidents totals.

Hotspot Map - Concentration of Deliberate Vehicle Fires - 2019/20

35

LPI 1.7(b) - Number of Deliberate Secondary Fires Chart 28

Charts 29 and 30

Deliberate secondary fires were 492 below the average for the previous three-years. Table 14

LPI 1.7(b) - Number of Deliberate Secondary Fires - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 3,147 5,027 1,391 2,774 4,348 2,358 4,195

Per 10,000 Population 22.43 17.87 1.56 19.49 38.26 8.09 18.08

36

Table 15

Chart 31

37

How are we driving down Deliberate Secondary Fires? The Problem There is a clear link between anti-social behaviour and deliberate secondary fires. Deliberate secondary fires tend to rise in the school holidays and if these coincide with periods of warm dry weather, the problem is exacerbated. Spikes in deliberate secondary fires are a drain on our resources and finance, and can divert our resources to unnecessary fires, when they could be needed at a life-threatening incident. Reducing anti-social behaviour is key to reducing deliberate secondary fires. We work closely with South Yorkshire Police, the district councils and other agencies to tackle this problem. Initiatives to Reduce Deliberate Secondary Fires Our work to reduce these fires takes place throughout the year. Examples of this work that took place during 2019/20 are as follows:

· Cycle Patrols - These took place in spring /summer during the day and in the evening at the key time of between 7pm and 9pm, which is when the highest number of deliberate fires occur. The Emergency Service Cycle Patrol Teams provide a visible presence in Anti-Social Behaviour (ASB) hotspots. Their aim is to reduce deliberate fires by having a strong presence in remote areas, which are often hotspots for arson and anti-social behaviour. Using bicycles enables the teams to more easily access remote locations and proactively engage with young people.

· High Visibility Patrols -.These involved community teams and off duty firefighters, who were paid

through the Community Engagement budget, being deployed in targeted locations to interact with the public. Particular attention was focussed on groups of youths who gather at well-known meeting points. The message to them was about the possible consequences of anti-social behaviour fires and the importance of not diverting our resources to unnecessary fires, when they could be needed at a life-threatening incident. The High Visibility Patrol teams also tried to keep fire safety messages to the fore in people’s minds, for example, wheelie bin safety, not storing combustible materials in full view of the public and not storing rubbish / wheelie bins too close to the home.

· Targeting Schools - During the Easter period Joint Community Safety Department (JCSD) staff

visited schools in areas where there had been a high number of deliberate fires during Easter 2018. They either carried out our Heat of the Moment presentation or gave a bespoke talk to assemblies. The Heat of the Moment presentation is aimed at the 11 to 14 age group. This is a DVD based learning programme. It is aimed at educating young people about fire safety, highlighting the dangers of arson and hoax calls. Heat of the Moment is part of a fire safety education programme, commissioned by the National Community Fire Safety Centre. The DVD is in three parts to allow for opportunities for discussions. There is also a range of optional activities, which look specifically at arson and hoax calls. The overall aim is for young people to take responsibility for their actions and to understand the consequences of such behaviour and the impact on communities.

· Volunteers - Volunteers were used to carry out canvassing in key areas with ASB leaflets and

information. They also gave a number of talks to Scout Groups and the Red Cross in the run up to Easter.

38

· KICKS Project - Rotherham red watch worked with Rotherham United on their KICKS project. They went to Ferham Park to join in with football activities. The KICKS project is a community programme, which uses the power of football and sport to inspire young people in some of the most high-need areas in England and Wales. Youngsters take part in constructive activities, including a wide variety of sports, coaching, music and educational and personal development sessions. Authorities have reported significant reductions in anti-social behaviour in areas in which it is delivered.

· Neighbourhood Fire Community Safety Officers (NFCSOs) - Four new NFCSOs commenced in April 2019, one in each district to work with a high degree of autonomy to co-ordinate the creation, promotion and implementation of a range of community engagement and social inclusion activities within a defined neighbourhood area. Work is undertaken with partner agencies to embed multi-agency working to improve outcomes for local people in a defined community.

· Operation Dark Nights - This is an annual fire and rescue service led multi-agency operation. It

aims to reduce the number of ASB fires and fire/firework related injuries over the Halloween and Bonfire Night period. Analysis was undertaken on the incidents that occurred during this period in previous years to determine the main hotspot areas. This information was then used to plan the Dark Nights Operation with South Yorkshire Police (SYP) and Barnsley MBC. Part of the Dark Nights Operation is the delivery of presentations in schools focussed on Firework Safety, Consequences of ASB and Pedestrian Road Safety (Be Bright Be Seen).

39

LPI 1.9 - Number of False Alarms caused by Automatic Fire Detection - Non-Domestic Properties Chart 32

Charts 33 and 34

Table 16 LPI 1.9 - False Alarms Caused by Automatic Fire Detection – Non-Domestic Properties - Metropolitan Fire and Rescue Services - 2019/20

South Yorkshire


Wear West

Midlands West

Yorkshire

Number 1,058 5,207 22,150 570 1,571 1,297 3,108

Per 1,000 Non-Dom. Properties 23.52 48.09 71.49 12.99 43.63 12.84 36.33

40

An area for improvement identified during the HMICFRS inspection in 2018/19, was that SYFR “should ensure it addresses effectively the burden of false alarms”. A new policy for attending false alarms due to AFD was introduced in January 2020. When an unconfirmed AFD call is received, SYFR does not attend and the Alarm Receiving Centre is advised to contact the key holders to investigate the actuation. There has been no change to our response to residential and sleeping risk properties. This also includes hospitals, schools, colleges, universities and heritage sites. This has resulted in a dramatic decrease in these mobilisations. Table 17

41

Chart 35

False Alarms Caused by AFD - Non-Domestic Properties - In-Depth Analysis Headlines Over the course of the last year, the number of False Alarms caused by automatic fire detection in non-domestic properties, has declined from 1,124 (2018/19) to 1,058 (2019/20) - a reduction of 66 (6%). Of greater relevance, however, is the extent of change over the last three months (January to March 2020), coinciding with the change in SYFR policy on attending automatic fire alarms at business premises. One-hundred and fifteen such events were attended in January, February and March 2020. This compares to 236 during the same three months in 2019 (a 50% reduction), and 282 in 2018 (almost a 60% reduction). A month-by-month summary for the last three years is shown below: Chart 36

42

Road Traffic Collisions (RTCs) Attended Table 18 below shows the number of RTCs attended by SYFR by quarter and by district during 2019/20. Table 18

3. Quarterly Performance Dashboard - 2019/20

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020

Upper Tolerance +5%Lower Tolerance -10%

Actual - 2019/20 Green Blue Green Green Green

Figures for 2018/19Upper Tolerance +5%Lower Tolerance -10%

Actual - 2019/20 Green Blue Blue Blue Blue

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20


Actual - 2019/20 Green Blue Blue Green Blue

Figures for 2018/19

2 Actual - 2019/20 N/A

2 Actual - 2019/20 N/A

2 Actual - 2019/20 N/A

2 Actual - 2019/20 N/A

i) Confined 2 Actual - 2019/20 N/A

ii) Not Confined 2 Actual - 2019/20 N/A



Figures for 2018/19

Outturn

2,079

2,3251,993

472

2,150

542

309

233

274

52.75%

11.86%

15.47%

19.92%

413

MAKING SOUTH YORKSHIRE SAFER AND STRONGER

247

LPI 1.2 a) Number of accidental dwelling fires

a)i) Severe

16.67% 27.08% 17.65% 19.66%

d) Number of fires confined to room of origin

11

c)(ii) Percentage of fires attended in dwellings where a smoke or heat alarm activated and did not raise the alarm *1 See below

15.28% 10.42% 10.08% 10.26%

c)(iii) Percentage of fires attended in dwellings where a smoke or heat alarm was fitted but did not activate *1

See below

14.58% 12.82%

32

c)(iv) Percentage of fires attended in dwellings where a smoke or heat alarm was not fitted *1 See below

469

592 495

59

287

236

Accidental Dwelling Fires

2

a)ii) Minor

151 152

96

135511596

231

72

73 60 49

8 8

131 142

66 69

LPI Number Measure Description Tier /

LevelTolerance Bands and Target

details, where applicable

Quarter 1 Quarter 2 Quarter 3 Quarter 4Direction of Travel for 2019/20

Compared to 2018/19

LPI 1.1 Number of Primary Fires

1

612 626524 537 508 424

573 507

65 52

71

82

130 130 135 116

144 119 113

97 69

52

127

158

c)(i) Percentage of fires attended in dwellings where a smoke or heat alarm activated and raised the alarm *1 See below

52.78% 47.92%

78

56

77 82 76 62

52

27 52 49

67 64

80 69

1

b) Number of accidental Fires that are cooking related

2

51

297252

297

175

LPI 1.3 Number of Fires in Non-domestic Premises

1

85 91

82 82 68 55

86 61 32327672 78 73 53

84 54 55 43

112 88 111 102

53.78% 57.26%

74 67 61

142

15.63% 18.49%

532 467

570 589 522

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020

Outturn LPI Number Measure Description Tier /




Compared to 2018/19

1 Actual - 2019/20 N/A

1 Actual - 2019/20 N/A

Actual - 2019/20



Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20 N/A *2

Figures for 2018/19

LPI 1.6 Actual - 2019/20

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

3

58

34

77

57

8

49

1,395

5,638

3,398

1,227

214

359

369

424

51

4

30

61

16,005

1,503

13,364

Number of Fire Deaths and Injuries

LPI 1.4

125

3

634

1,114

1,159

2 1

a) Accidental dwelling fire deaths 0 0 2 1

1) All Fire Deaths 0 0

13

19 14 25 1912 129 10 13 14

12 2 11 9

14 17

12

5546

8

16

10 17 10 14

15 9 17 16

i) ADF Injuries - Victim went to hospital, injuries appear to be serious 2

2 0 2 0

a) Accidental dwelling fire injuries

1

2 0 4 2

823 817 779 979

343 404

349

ii) ADF Injuries - Victim went to hospital, injuries appear to be slight 2

10 2 9 9

13 9 13 14

3) ADFs - Number of Persons where First Aid or Precautionary Checks were administered.

218 16 11

24,107 4,002

e) Total number of HSC3s completed 2416 340

283 372

337

344 396

h) Total number of Safe and Well visits completed 2

171 370

138 0 6 70

4,061 3,835

3,108 2,758 3,404 4,094

g) Number of referrals from Safe and Well partners (Amended) 2

1,521 1,213 1,410 1,494

225

87

117 105 82 65

99

i) Number of incidents attended (Excluding assistance to other agencies)

182 85 105Special service incidents

attended involving people (excluding RTCs)

1112 99 114

142 152 210 130

ii) Assistance Requested by Other Agencies

iii) Number of people involved (parts i & ii) (Fatalities, Injuries and Rescues) 2

224 209 470 211

305 290 339

Safe and Well Checks (HSCs) Completed

d) Total number of Home Safety Checks completed

2) All Fire Injuries

LPI 1.5

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020





Compared to 2018/19


Actual - 2019/20 Amber Green Green Amber Green


Actual - 2019/20 Green Green Red Red Amber

Figures for 2018/19Upper Tolerance + 5%Lower Tolerance -10%

Actual - 2019/20 Red Blue Blue Blue Green


Actual - 2019/20 Green Green Red Blue Blue

Figures for 2018/19

Actual - 2019/20

Figures for 2018/19

LPI 1.12Actual - 2019/20

Figures for 2018/19

LPI 1.13Actual - 2019/20

Figures for 2018/19

1 Actual - 2019/20 N/A

2 Actual - 2019/20 N/A

2 Actual - 2019/20 N/A

1,116957

688590

3,4922,994

1,2511,073

1,002

219

181

636

707

3,147

1,058

4,302

1,097

170

221

a)i) Deliberate Vehicle Fires (included in the Primary Arson Incidents) 2

143

292a) Primary Arson Incidents

1

268 264 249172 176 187 153

174 149

b) Deliberate Secondary Fires

2

990 985

876 1,937 704 785

239 269 250 199

281 288 291 237

232278 314

148 150 160 132

159 175 207 166

848 845 708 593

1,297 840 454 556

824 693

264 316 263 230

279 339 325

369 307 268

290

270 304 327 325

115

LPI 1.11 Number of times that the Yorkshire Ambulance Service (YAS) has requested assistance to gain access (These occasions are included in the figure for LPI 1.6ii) 2

344 263 311

301 313 274

LPI 1.9 False alarms caused by automatic fire detection - non-domestic properties

2

307

236 1,124

1,226

1,208

Number of times that other agencies requested assistance to gain access (These occasions are included in the figure for LPI 1.6ii and exclude YAS and SYP)

249

Number of times that South Yorkshire Police (SYP) has requested assistance to gain access (These occasions are included in the figure for LPI 1.6ii) 2

55 47 50 67

50 43 47 41

81.03 73.47 68.69

STRIVE TO BE THE BEST IN EVERYTHING WE DO - We will work with others, make the most of technology and develop leaders to help us to become the very best at what we can be

69 96 73

49 42 56 62

52.25%

N/A

N/A

287

209

68.38

57.49%

b) Average time taken from call to alert*3

(Measured in seconds)74.20 73.78 74.74 79.34

LPI 2.1 Dwelling Fires - Attendance Times

a) Percentage Attendance within 6 minutes 49.46% 50.42% 51.81%

c) Average time taken from the alert to the appliance leaving the station*3

(Measured in seconds)

Arson Incidents LPI 1.7

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020





Compared to 2018/19

Last 3 years' average (339)

Actual - 2019/20

Figures for 2018/19

1 Actual - 2019/20 N/A

i) Deaths Actual - 2019/20 N/A

ii) Serious Injuries Actual - 2019/20 N/A

Actual - 2019/20(The target is to maintain the same level of performance as for 2013/14, with the same year end target of 0.90)Figures for 2018/19Actual - 2019/20(The target is to maintain the same level of performance as for 2013/14, with the same year end target of 2.90)Figures for 2018/19

Actual - 2019/20 N/A





2 Actual - 2019/20 N/A

Actual - 2019/20

Figures for 2018/19

LPI 2.7

4.11

0.54

0.13

N/A

N/A

42.66%

99.84%

374

384

134

16

77

0.78

1.01

4.89

5.16

2

43% 64%

40.97%

40.56% 47.37%

47.14% 44.48%

48% 58%

b) Percentage of serious / major accident/incident investigations completed, quality assured and closed within 3 months

100% 100% 100% 100%

LPI 2.10 Accident / Injury Investigations

a) Percentage of minor accident / incident investigations completed, quality assured and closed within 1 month

17

112 95 89 78a) Total Number of RTC incidents attended by the Service 1

73 86

87 90


7 2 6

28 19 13

102 105

b). Number of Incidents involving extrications where persons are 'Medically or Physically Trapped'

37 34 36 27

c) Number of Deaths and Serious Injuries at RTC incidents attended by the Service

2

0.00

4.71 2.68

1.05 0.00

0.00

101 93

21.01

1

Accident/injuries at Operational Incidents

LPI 2.4

i) No lost time (minor) (New)

ii) Lost time up to and including 7 days (New)iii) RIDDOR - More than 7 days lost (New)

5.10

0.68

0.00

a) Accident/injury frequency rate at operational incidents per 1,000 incidents

LPI 2.3 Accident/injury frequency rate per 1,000 shifts/days worked - All Staff

0.52

1

4.37 6.28 2.68

5.94 4.18 5.78 5.18

0.66

1.13 0.98 1.03 0.9

0.64 0.81

5.78

3.94

0.44

38.07%ii) On-Call Pumps

44.78%42.83% 48.37%

99.86% 99.87% 99.72% 99.90%

2

i) Wholetime Pumps (New)Percentage of Time that Pumps are Available

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020





Compared to 2018/19

Actual - 2019/20(Target of 6.0 days / shifts lost)

Figures for 2018/19

ii) On-Call Firefighters Actual - 2019/20 N/A










LPI 3.34 2 Actual - 2019/20 N/A

LPI 3.9 2 Actual - 2019/20(Target - 100%) N/A

LPI 3.102 Actual - 2019/20

(Target - 100%) N/A

8.43

9.86

21.63

3.08

6.82

2.24

0.82

0.68

N/A

N/A

N/A

N/A

N/A

N/A

N/A

2.66% 1.70% 2.54% 2.17%Staff Turnover Rate (New)

Percentage of Operational Personnel currently undertaking operational duties with BA Certification 98.34% 98.14% 97.96% 96.96%

98.50% 96.64% 97.68%

63.6% 100.0%

5 1 6

23.00%

3.35 out of 5

25.00%

3.50 out of 5

0.18 0.10 0.21 0.18

0.67

1.53

0.72

1.61

0.85

0.33

1.84 1.85

0.26

BE A GREAT PLACE TO WORK - We will create the right culture, values and behaviours to make this a brilliant place to work that is inclusive for all

a) All causes

4.35 5.44 5.76 6.08

i) All staff (excluding On-Call Firefighters)

24.00%

3.32 out of 5

2.28

2.32 2.41 2.70 2.43

LPI 3.32

LPI 3.33

Staff satisfaction measured through the bi-monthly Pulse Survey (all staff) (New)

Efficient and effective recruitment processes (New)

i) Percentage of staff completing the Pulse Survey

ii) "I am happy at work" score

i) Successful recruitment at first attempt

ii) Time taken from recruitment to formal offer of appointment(in weeks, rounded up)

b)(ii) Long-term (Over 28 days) (New)

Proportion of working days/ shifts lost to sickness absence (all staff)*5

c) Musculoskeletal (including back)

d) Reported Mental Health

b)(i) Short-term (up to and including 28 days) (New)

LPI 3.1

e) Caused by Injury on Duty (New)

2

0.35

98.20%

0.84

0.07 0.14

5

2

2

27.00%

3.34 out of 5

71.0% 60.0%

1.94 1.90 2.31

0.75 0.64 0.51

Percentage of Operational Personnel undertaking operational duties currently with Working at Heights Certification

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020





Compared to 2018/19

Actual - 2019/20(Target - 100%) N/A




LPI 3.152

Actual - 2019/20(Upper Tolerance - 100%, Lower Tolerance 75%)

N/A




LPI 3.192 Actual - 2019/20

(Target - 100%) N/A

LPI 3.202 Actual - 2019/20

(Target - 100%) N/A

LPI 3.212

Actual - 2019/20(Target - 90% of target audience completed / booked on a course)

N/A

LPI 4.4

1

Actual - 2019/20(The original budget for 2019/20 is £53,564,835. Therefore, the actual outturn should be between £52,225,714 and £54,100,483)

N/A

LPI 4.5

1

Actual - 2019/20(The original budget for 2019/20 is £53,564,835. Therefore, the Minimum General Reserves should not fall below £2,678,242)

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

100.00% 97.14%

LPI 3.17 Percentage of Officers who are currently in ticket for the Officer’s Incident Command course

a) Level 1 (This used to be LPI 3.13)

2

97.66% 98.51% 99.79%

LPI 3.11 Percentage of Operational Personnel based at Swiftwater Rescue Stations that are Certified Swiftwater Rescue Technicians

i) Operational CrewsAston (14 at the station) 95.45% 89.62%

100.00%

ii) Flexible Officers 97.73% 97.87% 100.00% 100.00%

Percentage of Current ERDT Drivers who are ERDT certified

i) Operational Crews 100.00% 99.84% 99.68%

2

ii) Flexible Officers(8 in total) 100.00% 100.00% 100.00% 100.00%

2

87.43% 86.23% 87.89% 87.21%

95.59%

c) Level 3 (New) 72.55% 100.00% 100.00% 88.89%

b) Level 2 (New) 97.44% 100.00% 100.00%

99.79%

Percentage of relevant personnel currently qualified in Institute of Occupational Safety and Health (IOSH) 78% 78% 82%

PUT PEOPLE FIRST – We will spend money carefully, use our resources wisely and collaborate with others to provide the best deal to the communities we serve

Budget Management – Projected and Actual outturn within +1% / -2.5% of Original budget (including carry forward) £53,355,405

(Before the contributions to and from reserves)

Percentage of Operational Personnel undertaking basic water rescue training (This is only applicable for Adwick, Cudworth, Dearne, Rivelin & Thorne Fire Stations)

84.80% 90.96% 85.80% 94.86%

Percentage of Operational and Tactical Commanders who have completed JESIP (Joint Emergency Services Interoperability Principles) training

100.00% 100.00% 100.00% 80.00%

82%

N/A

N/A

N/A

Minimum General Reserves – on target with risk assessment and should not fall below 5% of the original budget (Reinstated)

£5,646,000 N/A

Percentage of Operational Personnel currently undertaking operational duties who are qualified in Immediate Emergency Care.

LPI 3.12

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020





Compared to 2018/19

KEY:

Red Level 1 - Will always be reported to Performance and Scrutiny Board / FRA.

Amber Level 2 - Will be reported by exception (good or poor performance, areas of interest etc.).

Green Level 3 - Will be reported if of significant interest / at Member request.

Below Lower Tolerance - Excellent Performance Blue

Same performance as in previous year

Please note that:

*1 There are on occasions more than one smoke alarm in a property, or it may not have been known if a smoke alarm had been fitted. Therefore the percentages do not add up to 100%*2 Safe and Well visits were suspended in May 2018, whilst Information Sharing Agreements (ISAs) were put in place and the Safe and Well questionnaires amended accordingly. This was to ensure compliance with the GDPR. ISAs are now in place across South Yorkshire. Test Safe and Well visits are now taking place where appropriate, in trial areas.*3 The figures may be subject to change, due to updating and data quality checks.

IRS Data correct as at 28 May 2020


Better performance than previous year

Higher number than previous year, but aiming for higher number

Slightly worse performance (5%) than previous year

Slightly lower number (within 5%), but aiming for higher number

Worse performance than previous year

Lower number than previous year, but aiming for higher number

Produced by Service Delivery Support - Data, Performance and Research Team TIER / LEVEL

More than 5% over Upper Tolerance - Poor Performance

No more than 5% above Upper Tolerance

Between Upper Tolerance and Lower Tolerance - Good Performance

Direction of Travel Arrows:

4. Monthly Performance Dashboard - 2019/20

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020

Upper Tolerance +5% 201 217 194 215 222 189 203 212 177 166 150 179Lower Tolerance -10% 172 186 166 184 191 162 174 182 152 143 128 153

Actual - 2019/20 209 202 162 159 184 164 174 183 175 201 108 158

Figures for 2018/19 163 219 188 228 190 171 177 202 143 146 150 173 2,150Upper Tolerance +5% 50 51 50 49 55 48 53 54 51 45 39 51Lower Tolerance -10% 43 44 43 42 47 41 45 46 44 39 33 44

Actual - 2019/20 50 51 43 37 32 27 41 44 34 50 30 33

Figures for 2018/19 37 47 47 52 44 46 51 53 38 39 40 48 542

Actual - 2019/20 33 37 27 27 21 21 23 26 18 28 18 18 297

Figures for 2018/19 21 34 25 30 20 19 31 26 25 28 24 26 309

Actual - 2019/20 17 14 16 10 11 6 18 18 16 22 12 15 175

Figures for 2018/19 16 13 22 22 24 27 20 27 13 11 16 22 233Upper Tolerance +5% 25 29 23 24 31 27 28 23 25 19 18 25Lower Tolerance -10% 21 25 20 20 26 23 24 20 21 16 15 21

Actual - 2019/20 29 20 22 15 23 14 18 20 18 25 13 14

Figures for 2018/19 21 28 25 20 26 26 29 22 16 17 22 22 274

2 Actual - 2019/20 52.0% 51.0% 55.8% 48.7% 53.1% 40.7% 61.0% 50.0% 50.0% 58.0% 60.0% 48.5% 52.75% N/A

2 Actual - 2019/20 12.0% 17.7% 16.3% 13.5% 9.4% 7.4% 9.8% 11.4% 8.8% 4.0% 20.0% 12.1% 11.86% N/A

2 Actual - 2019/20 12.0% 15.7% 16.3% 10.8% 6.3% 33.3% 14.6% 20.5% 20.6% 14.0% 6.7% 18.2% 15.47% N/A

2 Actual - 2019/20 20.0% 15.7% 14.0% 27.0% 34.4% 18.5% 14.6% 20.5% 17.7% 24.0% 13.3% 21.2% 19.92% N/A

i) Confined 2 Actual - 2019/20 38 41 33 32 31 25 37 40 34 45 29 28 413 N/A

ii) Not Confined 2 Actual - 2019/20 12 10 10 5 1 2 4 4 0 5 1 5 59 N/A

Upper Tolerance +5% 28 32 25 30 29 32 27 32 27 21 18 22Lower Tolerance -10% 24 27 21 26 25 27 23 27 23 18 16 19

Actual - 2019/20 32 30 22 20 17 17 23 14 18 18 10 15

Figures for 2018/19 26 29 27 31 24 27 15 29 24 21 16 18 287

Direction of Travel for 2019/20

Compared to 2018/19

236LPI 1.3 Number of Fires in Non-domestic Premises

1

c)(i) Percentage of fires attended in dwellings where a smoke or heat alarm activated and raised the alarm *1 See belowc)(ii) Percentage of fires attended in dwellings where a smoke or heat alarm activated and did not raise the alarm *1 See belowc)(iii) Percentage of fires attended in dwellings where a smoke or heat alarm was fitted but did not activate *1 See below

LPI 1.2 Accidental Dwelling Fires a) Number of accidental dwelling fires

a)i) Severe

c)(iv) Percentage of fires attended in dwellings where a smoke or heat alarm was not fitted *1 See below

d) Number of fires confined to room of origin

2

a)ii) Minor 2

b) Number of accidental fires that are cooking related

2

1472

231

12,079




Quarter 1 Quarter 2 Quarter 3 Quarter 4

Outturn

MAKING SOUTH YORKSHIRE SAFER AND STRONGER

LPI 1.1 Number of Primary Fires

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020


Compared to 2018/19





Outturn

1 Actual - 2019/20 0 0 0 0 0 0 0 2 0 0 0 1 3 N/A

1 Actual - 2019/20 0 0 0 0 0 0 0 2 0 0 0 1 3 N/A

Actual - 2019/20 7 9 9 2 4 2 8 1 3 8 2 3 58


Actual - 2019/20 2 5 5 0 2 0 8 1 2 6 0 3

Figures for 2018/19 6 3 6 0 4 5 4 5 8 7 5 4 57

Actual - 2019/20 0 2 0 0 0 0 2 0 0 0 0 0 4

Figures for 2018/19 0 1 1 0 0 0 2 2 0 1 1 0 8

Actual - 2019/20 2 3 5 0 2 0 6 1 2 6 0 3 30

Figures for 2018/19 6 2 5 0 4 5 2 3 8 6 4 4 49

Actual - 2019/20 7 4 7 4 3 9 2 6 3 7 2 7 61

Figures for 2018/19 5 2 3 1 10 6 5 1 4 5 6 3 51

Actual - 2019/20 1,335 1,461 1,311 1,381 1,247 1,374 1,457 1,325 1,279 1,526 1,479 830 16,005

Figures for 2018/19 1,022 998 1,088 833 941 984 1,287 1,180 937 1,283 1,301 1,510 13,364

Actual - 2019/20 107 143 166 121 113 106 134 124 85 180 114 110 1,503

Figures for 2018/19 107 98 78 161 116 95 112 142 90 128 130 138 1,395

Actual - 2019/20 512 558 451 454 397 362 458 416 536 476 503 515 5,638

Figures for 2018/19 256 250 317 285 265 267 327 264 188 334 328 317 3,398

Actual - 2019/20 32 24 115 128 136 73 110 124 115 134 142 94 1,227 N/A *2

Figures for 2018/19 70 68 0 0 0 0 6 0 0 0 0 70 214

Actual - 2019/20 19 31 32 27 30 28 26 59 20 26 34 27 359

Figures for 2018/19 37 42 38 46 23 36 30 23 29 24 22 19 369

Actual - 2019/20 42 35 35 32 30 37 37 43 34 38 34 27 424

Figures for 2018/19 50 53 39 42 43 67 65 70 75 43 49 38 634

Actual - 2019/20 67 83 74 67 68 74 77 328 65 75 79 57 1,114

Figures for 2018/19 92 113 100 100 69 121 116 101 122 87 80 58 1,159

LPI 1.6 Special service incidents attended involving people (excluding RTCs)

i) Number of incidents attended (Excluding assistance to other agencies)

1

ii) Assistance Requested by Other Agencies 1

iii) Number of people involved (parts i & ii) (Fatalities, Injuries and Rescues) 2

2

2

e) Total number of HSC3s completed 2

g) Number of referrals from Safe and Well partners (Amended) 2

LPI 1.5 Safe and Well Checks (HSCs) Completed

d) Total number of Home Safety Checks completed

h) Total number of Safe and Well visits completed

i) ADF Injuries - Victim went to hospital, injuries appear to be serious 2

ii) ADF Injuries - Victim went to hospital, injuries appear to be slight 2

LPI 1.4

2) All Fire Injuries

iii) ADFs - Number of Persons where First Aid or Precautionary Checks were administered.

Number of Fire Deaths and Injuries

1) All Fire Deaths

2

1

a) Accidental dwelling fire injuries

134

a) Accidental dwelling fire deaths

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020


Compared to 2018/19





Outturn

Arson Incidents Upper Tolerance +5% 93 99 86 106 113 95 106 102 84 78 70 84

Arson Incidents Lower Tolerance -10% 80 85 74 91 97 81 91 87 72 67 60 72

Actual - 2019/20 101 97 83 83 110 95 89 102 100 104 51 82


Actual - 2019/20 48 61 50 51 58 66 61 73 73 66 39 61


Actual - 2019/20 627 431 239 284 254 302 163 139 152 175 111 270


Actual - 2019/20 81 75 123 107 125 107 120 109 96 38 49 28

Figures for 2018/19 93 88 120 108 109 96 107 82 85 80 69 87 1,124

Actual - 2019/20 115 114 115 88 80 95 98 102 111 97 109 84 1,208

Figures for 2018/19 89 97 84 99 97 108 96 121 110 109 115 101 1,226

LPI 1.12Actual - 2019/20 18 19 18 15 16 16 15 17 18 22 17 28 219

Figures for 2018/19 21 14 15 12 15 16 11 17 19 19 10 12 181

Actual - 2019/20 11 23 15 18 30 21 37 34 25 19 26 28 287

Figures for 2018/19 12 23 14 11 12 19 19 16 21 23 15 24 209

1 Actual - 2019/20 46.67% 50.00% 51.72% 47.92% 54.76% 48.57% 49.09% 48.21% 58.14% 63.64% 58.82% 50.00% 52.25% N/A

2 Actual - 2019/20 72.58 75.40 74.62 74.04 71.83 75.46 76.23 73.00 75.00 84.02 80.40 73.59 N/A N/A

2 Actual - 2019/20 84.95 83.48 74.65 76.84 68.55 75.03 63.92 67.25 74.90 71.53 74.33 59.29 N/A N/A

LPI 1.13 Number of times that other agencies requested assistance to gain access (These occasions are included in the figure for LPI 1.6ii and exclude YAS and SYP)

STRIVE TO BE THE BEST IN EVERYTHING WE DO - We will work with others, make the most of technology and develop leaders to help us to become the very best at what we can be

LPI 2.1 Dwelling Fires - Attendance Times

a) Percentage Attendance within 6 minutes

b) Average time taken from call to alert*3(Measured in seconds)

c) Average time taken from the alert to the appliance leaving the station*3(Measured in seconds)

2

Number of times that South Yorkshire Police (SYP) has requested assistance to gain access (These occasions are included in the figure for LPI 1.6ii) 2

LPI 1.11 Number of times that the Yorkshire Ambulance Service (YAS) has requested assistance to gain access (These occasions are included in the figure for LPI 1.6ii) 2

LPI 1.9 False alarms caused by automatic fire detection - non-domestic properties

21,058

b) Deliberate Secondary Fires

23,147

LPI 1.7 a) Primary Arson Incidents

a)i) Deliberate Vehicle Fires (included in the Primary Arson Incidents) 2

707

11,097

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020


Compared to 2018/19





Outturn

Last 3 years' average (339) 22 31 20 26 29 31 29 31 41 28 31 34

Actual - 2019/20 40 26 46 30 28 37 29 28 32 35 25 18

Figures for 2018/19 24 35 28 25 29 36 31 22 49 23 37 45 384

1 Actual - 2019/20 15 5 17 11 9 14 9 11 16 12 9 6 134 N/A

i) Deaths Actual - 2019/20 3 0 4 0 0 2 2 2 2 1 0 0 16 N/A

ii) Serious Injuries Actual - 2019/20 12 4 12 4 5 10 6 1 6 4 6 7 77 N/A

2 Actual - 2019/20 99.93% 99.88% 99.77% 99.91% 99.77% 99.92% 99.87% 99.70% 99.60% 99.90% 99.89% 99.91% 99.84% N/A

Actual - 2019/20 49.24% 46.83% 45.34% 44.71% 40.88% 47.85% 41.39% 46.91% 25.90% 52.61% 46.91% 23.40% 42.66%

Figures for 2018/19 44.46% 40.33% 36.89% 47.58% 43.96% 50.57% 45.04% 51.94% 31.50% 54.96% 45.23% 44.93% 44.78%

Actual - 2019/20(Target of 6.0 days / shifts lost) 0.65 0.61 0.68 0.80 0.56 0.54 0.68 0.82 0.82 0.73 0.73 0.81 8.43

Figures for 2018/19 0.65 0.91 0.76 0.86 0.85 0.71 0.83 0.88 0.99 0.92 0.80 0.71 9.87ii) On-Call Firefighters (New)

Actual - 2019/20 1.20 1.47 1.69 1.56 1.88 2.00 1.94 1.58 2.23 2.04 1.81 2.23 21.63 N/A

Actual - 2019/20 0.23 0.18 0.26 0.35 0.18 0.20 0.25 0.32 0.28 0.23 0.25 0.36 3.08 N/A

Actual - 2019/20 0.48 0.52 0.53 0.57 0.53 0.50 0.57 0.58 0.69 0.64 0.60 0.61 6.82 N/A

Actual - 2019/20 0.26 0.23 0.26 0.28 0.16 0.20 0.14 0.18 0.20 0.16 0.13 0.05 2.24 N/A

Actual - 2019/20 0.10 0.14 0.10 0.13 0.09 0.03 0.02 0.02 0.03 0.06 0.03 0.05 0.82 N/A

Actual - 2019/20 0.06 0.09 0.04 0.02 0.05 0.03 0.04 0.09 0.08 0.08 0.05 0.05 0.68 N/A

i) Wholetime Pumps (New)

a) All causes i) All staff (excluding On-Call Firefighters)

2

ii) On-Call Pumps

d) Reported Mental Health

e) Caused by Injury on Duty (New)

b)(i) Short-term (up to and including 28 days) (New)

b)(ii) Long-term (Over 28 days) (New)

c) Musculoskeletal (including back)

BE A GREAT PLACE TO WORK - We will create the right culture, values and behaviours to make this a brilliant place to work that is inclusive for all

LPI 3.1 Proportion of working days/ shifts lost to sickness absence (all staff)

LPI 2.7 Percentage of Time that Pumps are Available

b). Number of Incidents involving extrications where persons are 'Medically or Physically Trapped'

a) Total Number of RTC incidents attended by the Service

c) Number of Deaths and Serious Injuries at RTC incidents attended by the Service

2

3741


2

Apr2019

May2019

Jun2019

Jul2019

Aug2019

Sep2019

Oct2019

Nov2019

Dec2019

Jan2020

Feb2020

Mar2020


Compared to 2018/19





Outturn

KEY:

Red Level 1 - Will always be reported to Performance and Scrutiny Board / FRA.

Amber Level 2 - Will be reported by exception (good or poor performance, areas of interest etc.).

Green Level 3 - Will be reported if of significant interest / at Member request.

Below Lower Tolerance - Excellent Performance Blue


Please note that:

*1 There are on occasions more than one smoke alarm in a property, or it may not have been known if a smoke alarm had been fitted. Therefore the percentages do not add up to 100%*2 Safe and Well visits were suspended in May 2018, whilst Information Sharing Agreements (ISAs) were put in place and the Safe and Well questionnaires amended accordingly. This was to ensure compliance with the GDPR. ISAs are now in place across South Yorkshire. Test Safe and Well visits are now taking place where appropriate, in trial areas.*3 The figures may be subject to change, due to updating and data quality checks.

IRS Data correct as at 28th May 2020


Worse performance than previous year

Lower number than previous year, but aiming for higher number

Produced by Service Delivery Support - Data, Performance and Research Team TIER / LEVEL

More than 5% over Upper Tolerance - Poor Performance

No more than 5% above Upper Tolerance

Between Upper Tolerance and Lower Tolerance - Good Performance

Direction of Travel Arrows:

Better performance than previous year

Higher number than previous year, but aiming for higher number

Slightly worse performance (5%) than previous year

Slightly lower number (within 5%), but aiming for higher number

SOUTH YORKSHIRE FIRE & RESCUE AUTHORITY FIRE AND … · FS1 Revised 13/09/19 EXECUTIVE SUMMARY Our...

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