Where will we go next?Like the smallest, most curious lion cub that grows to become theking of the jungle, Chimes has grown to become an international leader in theprovision of services and care for children and adults with disabilities.Is it any wonder, then, that our symbol can only be that lion?

Finally, it’s time to call the lion our own and name him.All Chimes employees and volunteers are invited to submit ideas. Judges willchoose the name that best represents the power, ability and talent that is Chimes.

And the Prize?The winner will receive a day of paid leave.

SO

UN

DIN

G C

HIM

ES

October 2007, Volume 16, Number 10Maryland Edition

Message from Terry Allen Perl, President & CEO

Submit your Entries by November 7th to

Terry CollardVP/Chief Strategic Officer

•Tcollard@Chimes.org

•Chimes International

4815 Seton DriveBaltimore, MD 21215

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Approximately five years ago, members of staff from all levels gathered together to develop what we know as the core values for the Chimes Family of Service. According to the dictionary values are the “beliefs of a person or social group in which they have an emotional investment.” It is a statement of the desirability of something. The outcome of the group resulted in pu�ing forth and defining the value proposition for Direct Support Professionals as well as Credentialed, Senior and Support Staff. What are some of the values to which we are commi�ed? We value the importance of demonstrating a caring and compassionate nature; supporting and protecting the emotional, physical and personal well-being of the persons we serve; and

promoting and practicing honesty and integrity in our daily interactions. These values are shared with staff on the very first day they become a member of the Chimes Family. While we may have set in writing the finest values, without the display of ethical behavioral to uphold those principles of honest conduct we are practicing “D���� N�� W����.”

Everyone has a busy schedule, but I recommend that you take at least five minutes each week to review the Service Delivery Code of our Codes of Ethics which is found in your Personnel Policies Handbook. Be a leader in showing your co-workers that our mo�o is a significant part of the life of every member of the Chimes Family.

Living up to Our Motto~ DEEDS NOT WORDS ~

Q I see my co-worker in a verbal tug of war with one of the program participants. Not wanting to comply with the staff’s orders, Janie hits the staff in her face. In retaliation and with anger, the staff responds by returning the blow by striking Janie in her face. Having witnessed this scene, what am I to do?

A We, as a member of the Chimes Family, are responsible for ensuring that all persons served are protected and that we promptly report all abuse, neglect or mistreatment of any person receiving services. As Compliance Officer, I am told from time to time that staff hesitate to report abusive actions staff take against the people for whom we are accountable for fear of reprisal. Let me assure you that you can report violations of the code of ethics as described above confidentially. You can report your findings either through EthicsPoint Web site or by contacting me directly at 410-358-4284. We need to make a firm statement to those who do not honor our code of ethics that their behavior is unacceptable and will not be tolerated.

With that introduction, let’s explore some situations...

Q I subbed in an assisted living unit with a group of ladies with whom I have known for years. In conversation that evening, Jill informed me that the staff in the house would take away her radio at night if she failed to comply with their “commands”. Jill does not have a behavior program restricting her rights and listening to her radio was how she enjoyed spending her time each night. How do I handle this situation?

A This is a different situation than the first case. Even though I had not personally seen staff remove and deny Jill the opportunity to listen to her radio, I could not ignore the information I was given. My question to you: How would you handle this situation? Please email your response to me at cfox@chimes.org.

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Communicating electronically:What everyone needs to knowBenefits of email:• Email combines the speed and efficiency of the

telephone with the wri�en word.

• It allows users to transfer files and documents.

• It is environmentally friendly, allowing us to save paper by communicating electronically in a searchable and savable format.

• It facilitates consultation.

• Because email is searchable, you can see what messages you’ve sent as well as what you’ve received easily.

• Email can help you organize meetings.

• Email can reduce time spent in meetings by educating participants on issues before the meeting, or it can eliminate the need for the meeting entirely.

• It is a quick and easy way to allow others to participate in or monitor a process.

• It allows you to easily inform others of what’s happening and is more effective than any other method because of the ability to view documents without the cost and time constraints of face-to-face meetings.

• There are no time or place barriers. You can write and respond to emails whenever you choose – day or night. It can free people from the office, make communications across time zones a simple process, and avoid ‘telephone tag’, where two people leave numerous phone

messages as the other moves in and out of meetings.

• Email allows the user to contact many other users at the same time, eliminating production and postage costs, and

keeping many people in the loop at the click of a few keys.

Electronic communication has become one of the most popular ways for us to quickly and efficiently communicate with each other. But that doesn’t mean we are doing it right. If you use email to communicate, remember these rules:

Give the “meat” of the message in the subject line. The subject line is the headline for your email. It needs to grab people and tell them exactly what the message is about and encourage them to read the email. Here’s a good formula for subject lines: subject + active verb + object. And be as specific as possible. “Meeting” is a bad subject line; “Benefits Meeting Tuesday at 3 p.m.” is a good one. In the body of the email, you should expand on the message in the subject line.

Understand To, CC & BCC. There are many nuances to the To, CC and BCC fields; here is a basic rundown.

The To field is usually used to specify the individuals who are to act on the item in the email, the people you are directly addressing the message.

The CC (short for Carbon Copy) field is used to convey information to others who may be interested in the information, but no action on their part is necessarily required, the people you are indirectly addressing.

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The BCC (short for Blind Carbon Copy) field should be used with discretion. It is typically used when you want to hide the email addresses of the recipients from each other (for instance, a mass mailing) or if you want to relay information that is strictly FYI.

Additionally, check to see who received a message before you begin forwarding it, the people you’re sending it to may already have it.

Be careful when using Reply to All. It is not always necessary to reply to everyone who initially received an email. Only use Reply to All if you really need your message to be seen by each person who received the original

message. If twenty people were sent a message, but only three need your response, then respond only to those three. That email to twenty people can become a reply to all spiral resulting in dozens of unnecessary emails. Imagine if everyone who gets that email responds to all saying “Thanks.” That adds up to around 400 emails total and that’s not even counting possible questions and answers! That can lead to a lot of annoyed readers.

In addition, many people have go�en themselves into trouble by sending a message to everyone that they meant for only one person to read. By taking care with replies, you can save yourself from annoying or angering many of your friends and co-workers.

Remember that email isn’t private. Email is considered company property and can be retrieved, examined and used in a court of law. You should not use company email accounts for personal

use. You should assume that email over the Internet is not secure. With this in mind, never send usernames and passwords, credit card or other account or private information, or other information that you wouldn’t put on a postcard in an email.

Remember that email can be forwarded, so unintended audiences may see what you’ve wri�en. You might also inadvertently send something to the wrong party, so always keep the content professional to avoid embarrassment. Additionally, avoid sensitive information that could be potentially damaging to someone’s career and/or reputation, including your own.

Keep it to one screen or less. When email readers see words running off the bo�om of the screen, they tend to start scanning rather than reading, potentially missing the key elements of your message. Be concise and to the point. Edit yourself ruthlessly and cut out every extra word. If you have a lot of information to communicate, consider creating a document and a�aching it to the email or precede a long message with a short summary. However, take care with sending and receiving a�achments from people you or addresses you don’t recognise.

Write in bullet points. Online usability tests have shown that when people read messages off a computer screen, they find it easier to read and retain the information if it is broken into bulleted points, rather than long, dense paragraphs.

5

If you’re sending emails from a wireless device, let people know. If you are a BlackBerry user (or, as some people call them, a Crackberry addict), make sure you include a tagline telling people you’re using one of those devices, which will help explain the terse nature of your message. Otherwise, you could come across as rude.

Use proper spelling, grammar & punctuation. A lot of people don’t bother to read an email before they send it out, as can be seen from the many spelling, punctuation and grammar mistakes contained in emails. This is not only important because improper spelling, grammar and punctuation give people a bad impression of you, it is also important for conveying the message properly.

Emails with no full stops or commas are difficult to read and can sometimes even change the meaning of the text. Over-puntuation is not necessary. For example, if one question mark will do, let it. Using three question marks and an exclamation mark or two can cause your reader confusion about your intended message and lead to annoyances and miscommunication. If your program has a spell checking option, why not use it?

Apart from this, read the email before you send it. Reading your email through the eyes of the recipient will help you send a more effective message and avoid misunderstandings and inappropriate comments.

Tone can’t be heard in email. Have you ever a�empted sarcasm in an email, and the recipient took it the wrong way? Email communication can’t convey the nuances of verbal communication. In an a�empt to infer tone of voice, some people use emoticons, but use them sparingly so that you don’t appear unprofessional. Also, don’t assume that using a smiley will diffuse a difficult message. J

Use sentence case. USING ALL CAPITAL LETTERS LOOKS AS IF YOU’RE SHOUTING AND IS HARD TO READ.

using all lowercase le�ers looks lazy and unprofessional.

If you need to stress information, use asterisks or bold yet simple forma�ing to emphasize important words.

Don’t use email as an excuse to avoid personal contact. Don’t forget the value of face-to-face or even voice-to-voice communication. Email communication isn’t appropriate when sending confusing or emotional messages. Think of the times you’ve heard someone in the office indignantly say, “Well, I sent you email.” If you have a problem with someone, speak with that person directly. Don’t use email to avoid an uncomfortable situation or to cover up a mistake.

6

Encourage questions via email. Don’t use it as a one-way medium. The true strength of email is its interactive nature. When you blast out an email, make sure the recipients know it’s

okay to send questions or concerns back to you. At the same time, make sure that you thoroughly respond to all of the questions that you receive avoiding unnecessary communications back and forth by leaving items unanswered.

You’re not the only one sending emails. Many people are likely suffering from “email rage.” They are ge�ing organizational announcements, HR messages, facility updates, corporate-wide memos, notes from colleagues, cafeteria updates... to say nothing about the emails from friends, family, and junk-mailers. Do not send unnecessary forwards, especially at work, so you don’t add to the in-box clu�er. By keeping back and forth emails to a minimum, you keep your inbox under control. And if you’re ever worried about an important email ge�ing lost in the electronic shuffle, switch to a low-tech solution: Pick up the phone.

Do not overuse the high priority option. We all know the story of the boy who cried wolf. If you overuse the high priority option, it will lose its function when you really need it.

On the other hand, if a message is urgent, say so. In fact, writing “URGENT” at the beginning of the subject will make it stand out from the crowd, and most likely get timely a�ention from the recipient. Just make certain it really is urgent.

Be careful with formatting. Remember that when you use forma�ing in your emails, the sender might not be able to view forma�ing, or might see different fonts than you had intended. When using colors, use a color

that is easy to read on the background.

Read & organize your emails. An almost overwhelming amount of communication is sent and received via email from your employer, co-workers, vendors, customers and many others. Get to know your email system. Utilize folders and archiving as a way to organize your messages. If you want to stay informed, you have to read and respond to your email in a timely manner as well as be able to find sent and received messages.

So, read it, respond to it, and file it.

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On Saturday , September 8, 2007, thirty-nine people supported by Chimes Delaware including staff participated in the American Diabetes Association’s Walk for the Cure at the Wilmington Riverfront raising over $400.

Cathy Davis a person supported by Chimes raised $135.00 by soliciting her neighbors. Another person supported by Chimes, Sco� McGrady, walked the entire 3 miles. Deborah Johnson, residential coordinator organized the walk. Deborah also walked the 3 miles. She and Sco� are now in training for the 6 mile Walk for the Cure . This walk will be held on November 3, 2007 in Ocean City, Maryland. Chimes residents participated in the Walk for the Cure because they wanted to support people with diabetes and to give back to the community in which they live. They wanted to do something for somebody else.

The sponsors of the event Chimes Delaware, Deborah Johnson, Mr. & Mrs. Irvin Levin, and Molly’s Ice Cream Parlor & Deli contributed money for t-shirts and bo�led water. A special thanks to others who helped: Dianna Buckley, Pete Dakunchak, April Davidson, Judy DiBe�a, Dave DiBe�a, John Kempski, Debbie Mcguire, Carol Norris, Tiffany Rabenold, and Sheryl Reinstrom.

Chimes Delaware Walks for the Cure

8

RSM McGladrey Insurance Services, Inc. has been Chimes benefits consultant for many employee benefit programs for a number of years. They recently informed Chimes that PSA Financial Center, Inc., located in Lutherville, Maryland, has acquired the benefits brokerage and consulting business of RSM McGladrey.

The transition from RSM McGladrey to PSA Financial Center, Inc. should be seamless for Chimes employees. Insurance programs, benefit information phone numbers, claims processing, contact phone numbers, and mailing addresses are unchanged. In other words, Chimes employees should continue to do what they have been doing regarding health-related benefits since the current benefit year began on July 1, 2007. PSA Financial Center has assured Chimes that this transition will have no impact on the day-to-day services.

You will begin seeing the name PSA Financial, rather than RSM McGladrey, as it relates to employee benefits, beginning immediately.

Reso

urce

Direc

tory Plan Member

Services Web AddressPSA Financial 877-716-6618

Kaiser Permanente 800-777-7902 www.kaiseronline.org

CIGNA 800-244-6224 www.mycigna.com

United Concordia 866-357-3304 www.ucci.comThe Dental Network 888-339-4558 www.thedentalnet.org

Spectera 800-638-3120 www.spectera.com

RSM McGladrey is now

Do you have an idea for an article for Benefit News?BHilb@chimes.org 410.358.3800

Benefit News

9

eic presents... Health Fair

Tuesday, October 23rd

10 a.m to 1 p.m.

• Chimes Employee Life Assistance Program• Flu Shots

• Refreshments• Door Prizes

• Massage Therapists• Vision Screening

• Blood Pressure & Sugar Checks

Representatives from: Costco • United Concordia • CIGNA • Invesmart • eMortgage Solutions • The Dental Network • Liberty Mutual • Kaiser Permanente • CHAMP •

LifeBridge Health & Fitness • American Cancer Society • Maryland Society for Sight • MECU • BJ’s • and More!

Training Room 101Terry Allen Perl Center3630 Milford Mill RoadBaltimore, MD 21244

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November 15, 2007 6:00 pm—8:00 pm Sign-in at 5:45 pm

MECU Learning Center 7 E. Redwood Street 20th Floor Baltimore, MD 21202

Between Charles & Light Streets

Knowledge is power! Learn the basics of managing your money, how to establish and maintain good credit and that bankruptcy is not the easy way out.

To register, call the MECU Marketing Department at410-752-8313 ext. 2205 and leave your name, address and phone number by November 14, 2007

If you live, work, worship or attend school in Baltimore City you can join MECU too!

www.mecu.com 410-752-8313

24/7 Lending Center 800-373-2914

Your savings federally insured to at least $100,000 and backed by the full faith and credit of the United States Government. National Credit Union Administra-tion, a U.S. Government Agency. Additional coverage provided through Excess Share Insurance Corporation to a combined total of at least $175,000.

Equal Housing Lender– We do business in accordance with Federal Fair Lending Laws.

MECU’s Credit Repair Workshop

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The GEM Awards recognize Chimes Maryland, Chimes International, Intervals and Chimes DC (Seton) employees who have demonstrated through their performance, actions and behavior, the Chimes/Intervals commitment to the individuals served in providing and implementing the highest quality of services possible. Awards are presented twice a year to recipients from each division (see nomination form on the following page). At the end of the calendar year, there will be an annual award presented to one employee selected from those who received GEM awards throughout the year.

EligibilityAll staff up to and including Category II (supervisory personnel) employees are eligible for nomination for this award if they have successfully completed their probation period and have had no disciplinary communications within the last six months.

Nomination ProcessThe intent of these awards is to acknowledge and recognize those individuals who have consistently surpassed the basic requirement of the job, who “Go The Extra Mile.” All nominations must be submi�ed to department directors by either peers or supervisors. The final departmental selection will be made by the department director. Nominations must be submi�ed on time (see inside) so that selection can be made by the departments in time for the GEM ceremony.

Writing Your NominationHere are some questions to use a guide in writing your nomination:• How does this person support people with

disabilities?• How is this person a model for other staff?• What does the employee do to help others

with their work and make their working lives be�er?

• What other awards or recognition has the employee received (past GEM, Parnella, or other awards; completion of LEAD or STARS programs; external awards or certifications; etc.)?

Please submit completed nominations to your supervisor. A�er departmental approval, they are to be forwarded to Jennifer Landgraf at 4815 Seton Drive or faxed to 410.358.6139.

Remember, the dealine for nominations is November 30th.

Going The Extra Mile

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GEM Award Nomination Form Due November 30, 2007

Department:Vocational Services (2) Residential Services (2) Chimes School Chimes Day Program Intervals Day Program Administrative/ClericalInternational & DC (Seton)

Name of Nominee:

Reason for Nomination:

Submitted By:

Department:

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Join us for a bus ride to New York City on

November 10th

We’ll make stops at Macy’s on 34th Street &

Chinatown

$35See Jeannie Wilson for sales

410-358-5376 or jwilson@chimes.org

Are you ready to take a bite out of the

Big Apple?

eic presents...

This event is for employees of Chimes International, Chimes Maryland/Intervals, Chimes DC, and their guests.

There is a limit of 3 guests per employee. The bus will leave 4815 Seton Drive at 7:30 a.m. & return to at 11:30 p.m.

YOU MUST BE ON TIME!Cut off time for payments is Friday, Nov 2nd!

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Save the date...Chimes Maryland and Intervals

are hosting the annual holiday party:

Sunday, December 9, 2007 Martin’s West

4:30 p.m. to 8:30 p.m.

Individuals served & Chimes employees are invited guests. Tickets will be made available for family,

friends and guests at additional cost.

Buffet Dinner DJ Spinning ScottDancing Awards

Door Prizes 50/50 raffle

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Source: Susan G. Komen Website

Lower Your Risk

Researchers are working to learn how our “external” and “internal” environments may work separately and together to affect our health and possibly the risk of developing breast cancer. “Internal environment” means the things inside our bodies that influence our health, such as genetics, hormones, illnesses, and feelings and thoughts. “External environment” refers to the things outside of our bodies that influence our health, such as air, water, food, danger, music, noise, people, and stress. Also, the external environment enters our internal environment every day—think of the food you eat, water you drink, air you breathe and medicines you take. More subtlety, there's the way you “breathe in” or absorb your environment, such as your home or workplace, and the way you take in energy from the people you spend time with.

Some of these factors, such as your genetic makeup and the medicines that you take, have a very direct effect on your breast health. The impact of other, indirect factors, such as air quality, exercise, meditation, and spending time with friends, is less understood.

You can control some risk factors. If you are overweight, you may seek to lose excess pounds. You can also make in-formed choices about medicines you take. But other factors are beyond your control. For instance, you can't change your gender. Women are much more likely than men to have breast cancer. This is mostly because women have more estrogen and progesterone in their bodies. These hormones stimulate breast cell growth—both normal and abnormal.

Risk reduction means making choices to avoid or minimize any possible risk factors that you can. It also means increas-ing protective factors in your life to lower chances of develop-ing breast cancer. Although you can control certain risk factors, remember that doing so does not guarantee zero risk. It is also important to keep in mind that many women who have a particular risk factor for breast cancer never develop it.

Possible Link Between Physical Activity & Breast Cancer

Survival According to the results of a study published in the journal Cancer, higher levels of physical activity in the year prior to breast cancer diagnosis may result in better breast cancer

survival, particularly among overweight women. A possible benefit of physical activity was reported by a study published in 2005; women in this study who en-gaged in physical activity equivalent to walking for one hour per week experienced a reduced risk of death from breast cancer compared to women who engaged in less activity. The largest survival benefit was demonstrated in women who walked 2-3 miles per hour for one hour, three times per week. Studies have been conducted testing this theory with sup-portive results. There was a significant link between physi-cal activity in the year before diagnosis and breast cancer survival among women with

the highest body mass index (BMI): Among women with a BMI of 25 or higher, those with the highest levels of physical activity had 30% lower risk of death than those with the low-est levels of physical activity. Among women with a lower BMI, there was no link between physical activity and breast cancer survival. The researchers conclude that physical activity in the year before breast cancer diagnosis may result in better breast cancer survival, particularly among women who are over-weight near the time of diagnosis.

“I have many people with breast cancer in my fit-ness classes who are

back to 100 percent plus more, because their ap-

preciation for life is heightened, and their

lifestyle approach is en-hanced and exemplary. These people are living

life better than other friends who haven't been

challenged by breast cancer.”

—Ronda Gates, hospital pharmacist

and nutrition counselor

Provided Courtesy of www.WellnessProposals.com

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To order your 2008 Entertainment Book, contact:

Stephanie Washington410.358.5134

swashington@chimes.org

$25

17

Dedicated, commi�ed, dependable, and you can always count on her! These are the words used to describe Sandra Mast. Sandra who has worked for the Felton House for four years, states that the best part of her work is the relationship she has established with the residents of the house. When asked what is the most difficult or undesirable part of her job, she exclaims there is none, she enjoys going to work each day.

For example last Fall when the Felton house experienced a staff shortage Sandra was always available when called upon to work. Sandra has proven to be a hard worker, her continuous time and effort over the years conveys her compassion for the residents. She is a model of true dedication to the job and real devotion to the purpose it serves.

When Sandra finally does take a day off she shares it with family, or spends some time quietly reading, or helping an elderly woman get some shopping accomplished.

Growing up in Greenwood, Sandra a�ended the Greenwood Mennonite School until the 10th grade. She then boarded at the Lancaster Mennonite School through high school. The Greenwood Mennonite School was founded in 1928 and is recorded as the longest continually operating Christian School in the United States. Following her graduation she returned to Greenwood and eventually found employment with the Chimes. Even

though Sandra resides in Greenwood which is nearly thirty minutes from the Felton house, she describes the Felton house to be like home. She states “that being at work is not like work at all, in fact it’s like being at home!”

Tiffany, Peter, Stuart and Richard hope she never takes a day off!

Hard Shoes to Fill...Walking Along Side of Sandra Mast

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New Hires

Chimes Maryland - Anniversaries

Abigael Kifude SLA II -AONAnisah Douglas Program AssistantAshley Lewis RPT I

Clarence Brunt Building GeneralistCorey C. Hargrove Program AssistantCynthia Thompson RPT I - AON

Darcella Ellis-Garris InstructorDoreatha A. Highsmith Coach I

Everette L. Johns DriverFelisha Vinson RPT I

Fiona Wasula RPT IFrances Adewumi RPT I – AON

Jennifer L. Wilson Coach IVMicahel Rosemond Coach IV

Oluchi Mochaa-Uchefuna RPT IVPattie O. Webb Rehab CounselorTarnetta Brown RPT IVictor Onyango RPT IIWendy Kraus Psych Associate

Sheila Delillye 25 10/25/82Valerie Petty 22 10/21/85Carol Palumbo 17 10/10/90Ethel Baylor 16 10/11/91Deborah Holmes 15 10/9/92Karen Travlos 14 10/4/93Deborah Franklin 14 10/7/93Lisa Armstrong-Yim 13 10/3/94Rodney Johnson 13 10/3/94Teresa Johnson 13 10/10/94Cygnoria Buckson 12 10/16/95Susie Barnes 12 10/20/95Christine Bentley-Brooks 10 10/7/97Angela Watkins 9 10/1/98Diane Knight 9 10/1/98Debbie Green 9 10/10/98Sandra Pelzer 9 10/19/98Elaine Nance 8 10/11/99Scott Cochran 8 10/11/99Timothy Ewert 8 10/12/99Annette Cobia 8 10/18/99Nancy Crock 8 10/18/99Jawanda Fields 7 10/16/00Magnolia Allen 7 10/21/00David Igbeare 7 10/23/00Tresleem Rahim 6 10/8/01Rochelle Purnell 6 10/20/01Gay Jones 6 10/22/01Patrick Azobua 6 10/22/01Tonya Covington-Patterson 6 10/22/01Sharon Strange 6 10/27/01Beatrice Sampson 6 10/29/01

Denise Johnson 6 10/29/01Cassandra Kitchen 6 10/30/01Carol Emokpae 5 10/7/02Curtis Hazel 5 10/7/02Kuntasha Stringfellow 5 10/7/02Matthew Azike 5 10/12/02Cholly Dimitri 5 10/16/02Joseph Shyngle 5 10/21/02Rosemarie Thomas 5 10/21/02Emmanuel Odetoye 4 10/25/03Margaret Guthua 4 10/25/03Brandi Smith 4 10/27/03Edem Udoh 3 10/4/04Ebony Grandison 3 10/11/04Nomahlathi Mgqibi 3 10/16/04Peter Ikotun 3 10/16/04Koryne Carroll 3 10/23/04Tafah Tayong 3 10/23/04Talaia Youngblood 2 10/12/05Charles Kirugu 2 10/13/05Alane Lara 2 10/19/05Debra Harper 2 10/26/05Vermell Hewlett 2 10/26/05Adebukola Akinladenu 2 10/31/05Alberta Gerald 1 10/5/06Joel Wandji 1 10/5/06Philip Githinji 1 10/5/06Tiara Malone 1 10/5/06Tirika Wongus 1 10/5/06Zaneta Trent 1 10/5/06Johanne’ Clarke 1 10/19/06Vaughn Debose 1 10/19/06

19

Sounding Chimes is a monthly publication of

Chimes InternationalDevelopment & Corporate Communications

4815 Seton DriveBaltimore, MD 21215

410.649.1048

Please submit articles for Sounding Chimes to Nicole San Miguel at nsanmiguel@chimes.org by the 15th of each

month. The information will be used in the following month’s edition.

Chimes International • Chimes District of Columbia • Chimes Maryland & Intervals • Chimes Delaware • Chimes Virginia & Potomac Region • Chimes

Developmental Services of New Jersey • Holcomb Behavioral Health Systems • Family Services Association • Open Door

Happy Halloween!